JIT at The Arnold Palmer Hospital-Walter Long PDF [PDF]

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JIT at the Arnold Palmer Hospital Walter Long Operations Management G34799109



25 November 2012



1. What do you recommend be done when an error is found in a pack as it is opened for an operation? Answer: Arnold Palmer Hospital uses a JIT system where the packs are large, costly and must remain sterile, but with this case study, if an error is made, APH has one day to get back the pack and use another spare pack accounted in their inventory. This ‘one day’ allows the hospital to



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talk with McKesson (Delivery Company) and recognize and identify the reasons of the error and make the correction action. This validates the benefit of the JIT system inventory for the Arnold Palmer Hospital. The JIT system allows for the error to be known virtually immediately (within a day of delivery). McKesson can track back thru the system and distinguish the source of the error and take curative action!



2. How might the procedure for custom surgical packs described here be improved?



Answer: Arnold Palmer Hospital accomplished the area of custom surgical packs thanks to its JIT system. In order to advance this technique, they can diminish the quantity of packs to less than one day. Time is critical in this case scenario because generally the hospital has one to resolve this problem. If they try to handle this issue in less than one day, will be a big improvement and an growth in efficiency.



3. When discussing JIT in services, the text notes that suppliers, layout, inventory, and



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scheduling are all used. Provide an example of each of these at APH:



Answer: Layout is vital, and the design of the storage was made very close to the work area in order to minimalize time and exploit space (not space for additional inventory). Inventory is link with layout because this technique is based in not having too much space; the reason being you don’t want to produce, receive and store. The efficiency at Arnold Palmer Hospital is based only in the required and necessary supplies. Finally, Scheduling medical packs only when it is necessary or indispensable.



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JIT at the Arnold Palmer Hospital Walter Long Operations Management G34799109



25 November 2012



4. When a doctor proposes a new surgical procedure, how do you recommend the SKU for a new custom pack be entered into the hospital’s supply chain system? Answer: The request for changes and all new products goes to the Medical Economics Outcomes Committee. Example, if a Doctor propositions a new surgical procedure and the hospital desires a new tailored surgical pack, the recommendation will be presented for consideration of this new



sh is ar stu ed d vi y re aC s o ou urc rs e eH w er as o. co m



technique to the Medical Economic Department for assessment and resolution. Variations in medical packs or new medical apparatuses can modify the hospital’s budget in an advantageous or uncomplimentary manner for the hospital. All proposals must be assessed for this department



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to achieve the hospital’s main goal of decreasing cost in the supply chain and JIT systems.



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