Operations & Training Risk Management Plan: Objective [PDF]

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Operations & Training Risk Management Plan



Author: MARIA AKELLO Status: Final



Created: Mar 1 Updated: Mar 31



Objective The objective of this document is to help Office Green determine what the risks are in order to reduce their likelihood and provide a mean for better decision-making to avoid future risks.



Executive Summary In normal circumstances we would expect to launch the Plant Pals service within six months. This includes the launch of a new website and delivery of plants to customers. Below are the risks to this project and the mitigation plan to address them. RISK TYPE ONE: Going over the project budget Scenario



Each delivery truck costs $16,000 more than initially quoted.



Risk to project (L/M/H) H



Mitigation Plan



This risk can be avoided by sourcing the delivery trucks from a cheaper supplier.



A vendor charges a higher L rate than expected



Finding another supplier with a much more reasonable rate.



A vendor loses a product shipment



Ship another shipment to meet current production needs while reworking the lost shipment with the supplier.



M



RISK TYPE TWO: Falling behind the training schedule Scenario



Risk to project (L/M/H)



Mitigation Plan



Your training Manager gets sick and misses a week of training.



M



Stick to the pre-planned plan from the Training Manager. Also, may cooperate with other trainers to monitor and supervise training on behalf of the Training Manager.



You cannot hire employees in time to train them before launch.



L



Use existing staff to temporarily train products or services before new employees are hired. After having new employees, you may combine practical and theoretical training together with the existing staff.



More than 50% of employees quit after a difficult training process, leaving the company short-staffed.



L



Go deeper into finding the reasons for the leaving employees, find an alternative to harsh training programs and try to convince them to come back to work. It’s also a good plus if the systems are eased up at the training methods so that newly recruited employees can approach and feel comfortable when applying using them to work.



Appendix: Probability chart: Probability Qualitative



Low



Very low chance of risk occurring.



Quantitative (if measurable)



Less than