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PAPER BAHASA INGGRIS DisusunUntukMemenuhiTugas Mata Kuliah BAHASA INGGRIS



DosenPengampu :Drs.HilariusSemana, M.Pd.



Disusun Oleh: 1. Anggie Faren Auriningtyas



(10317007)



2. Lady Raka Satya EkaWicaksana



(10317040)



3. Putri Lurinsa Dahlia Landau



(10317053)



4. Rahayu Rahmawati



(10317056)



INSTITUT ILMU KESEHATAN BHAKTI WIYATA KEDIRI FAKULTAS ILMU KESEHATAN PROGRAM STUDI S1 KESEHATAN MASYARAKAT 2020



TUGAS 2 SLIDE 5 1. We will start when he ___ready (A) is being (B) will be (C) has been (D) is. 2. I ____ him when he came in for a job interview a wek ago. (A) meet



(B) met.



(C) have met (D) meeting



3. So far, there ___ no word from them about the budget. (A) been



(B) was



(C) has



(D) has been.



4. When I went to her office, Mary _____her desk. (A) clean (B) cleans (C) cleaning (D) was cleaning. SLIDE 6 From: The Store manager To: All employees I have recently received several complaintsfrom customers about staff behaviour. They ___that staff members ignore them inside the store. 1. (A) complains



(B) have complained.



(C) will complain



(D) complaining



As you know, our policy is for all employees to greet customers and ask if they need ___even if they do not ask for it. 2. (A) assist (B) assissts (C) assistance. (D) assistant This makes our customers feel valued and important.



SLIDE 7 1. I believe Sarah is probably the best ___for the job. (A) candidate. (B) competitor (C) campaigner (D) contestant 2. I am quite sure the business idea will be a huge ___and make us money. (A) benefit



(B) winning



(C) success.



(D) increase



3. The board of directors will hold their ___meetng on Friday. (A) year



(B) anniversary (C) yearlong (D) annual.



4. This notice from the client will surely ease your ___ (A) concerns.



(B) matters



(C) attention



(D) interest



SLIDE 8 Choose the word or phrase that best completes the sentence. 1.I hope you___next year when the Olympic Games come to my city. (A) will visit . (B) have visited



(C) will be visited



(D) have to visit



2. The arbitrator___ a very successful contract between management and the union last week. (A) negotiates (B) negotiated (C) will negotiate (D) will be negotiating 3. Milton investment Bankers ___such a profitable quarter until last year. (A) had not



(B) had never had. (C) will never have (D) have had not



4. I ___to study abroad for one year once I have saved enough money. (A) will be



(B) am going .



(C) will going



(D) will be going



5. Last year, I ___ of attnding evening school to sudy for a professional qualification. (A) have been thinking (B) was thinking (C) am thinking (D) have thought



SLIDE 9 Questions 1 through 3 refer to the following letter. 2455Main Street Dixon MI 58336 Dear Mr. Garrison, Let me answer your questions regarding our return policy. In order to return your item, it must be in its original saleable condition, and you must have your original receipt. Unfortunately, this does not guarantee that we ___ the item. 1. (A) refunded



(B) refund



(C) will refund .



(D) will have



refunded



According to our records, you ___ multiple items in tye past six months, which is a much higher volume than usual. 2. (A) have returned



(B) return



(C) will return



(D) are returning



Because of this, we will not be accepting any returns from you for the next 12 calendar months. As per our letter of last month, we ___you of this situation, 3. (A) notify



(B) notified (C) had notified



(D) notifying



so it is unclear to me why you are inquiring about our policy, but I hope I have answered your questions. Sincerely, Janice Tamara Customer Service Relations



SLIDE 14 Choose the word or phrase that best completes the sentence. 1. The mistake has already___by him. (A) correct (B) correcting (C) corrected (D) been corrected 2. The CEO has ___from his vacation already. (A) return (B) returned. (C) been return (D) been returned 3. They___ talking with a rival company last weekend. (A) have seen (B) saw (C) were seen (D) were seeing 4. The manager ____ with checking the reports yesterday. (A) is preoccupied (B) has preoccupied (C) was preoccupied



(D) had preoccupied



SLIDE 15 1. A survey of a mobile phone use ___by the National Telecommunications Institute. (A)Conducts (B) conducted (C) was conducted (D) has conducted 2. They discovered that only 5 % of people have downloaded a mobile phone game. The study also found that many were confused about whether their handsets could play games or how to download them. 2500 phone users were ___ across the US and several European countries. (A) interviewed (B) interview (C) interviews (D) interviewing. SLIDE 16 1. He works in the_____division of our company. (A) personal (B) persons (C) personnel (D) personality 2. This is not ___ business, it can wait. (A) urgent (B) primary (C) taxing (D) instant



3. Our project team is ____to finish ahead of schedule. (A) like (B) likened (C) likely (D) likeable 4. They gave us a very ___ reception when we arrived. (A) warm (B) heated (C) roasting (D) flushed SLIDE 17 1. The manager was heard __ at the accountant after he read the latest financial reports yesterday. (A) shouts (B) shouting (C) to shout (D) shouted 2. Thousands of customers ___ about their phone service by filling out questionnaires online. (A) were surveyed (B) were surveying (C) had surveyed (D) had been surveying SLIDE 18 Questions 1 through 3 refer to the following memo. To: all sales personnel From: The Manager Re: Connectability It was brought to my ___that alot of our customers are not aware that their tablets 1. (A) ignorance (B) thought (C) diligence (D) attention have several options in terms of connection capability. Recently, we have been contacted by several customers asking how to go about setting up their internet connection or their Bluetooth device. Whencustomerswere asked for detais about their tablets, we discovered that many of these tablets ___ at our store. That means the customers left our store without full knowledge of what their device was capable of. 2. (A)purchased (B) being purchsed (C) were purchasd (D) have purchased



Please be sure to advise customers on all the functions before leaving the store. This way, it will give a good ___ of our store and 3. (A) imagine (B) show



(C) impression



Help the customers,too. Thank you for your cooperation.



(D) sign