Halodoc Creative Guideline 2019-Rev3 [PDF]

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Brand Guidelines



Visual Identity ............................................................................... 05 Typography .............................................................................. 17 Tone of Voice .............................................................................. 23 Color .............................................................................. 29 Illustrations & Elements .............................................................................. 33 Copywriting Guidelines ............................................................................... 41 Photography ............................................................................... 43 Online Guidelines ............................................................................... 46 Offline Guidelines ............................................................................... 53



03



The purpose of this guidelines is to show what ‘brand communication’ means in practice. We have outlined the principles and rules which should guide our brand identity. This will help create consistency across all communications and help to make our brand relevant, differentiated and successful.



About The Guideline



Halodoc Brand Guideline



We’ve also shown how these rules will be applied to a number of examples on both above-the-line (ATL) and below-the-line (BTL) communications.



04



About The Guideline



These guidelines set the essential brand signature elements of the Halodoc signature system and provide guidelines to ensure that the highest standards are maintained wherever the brand is expressed.



There are a few points for your special attention: When implementing the system, always use the official reproduction materials such aas the digital artwork templates provided by the Halodoc Brand Communication Department.



These guidelines are not just for practitioners in marketing or public relations; they are for everyone within Halodoc, as well as for Halodoc’s partners, because all of them are responsible for communicating the values and attributes of our brand as we promise to deliver the best quality and innovative product and services to our customers.



Never reproduce anything directly form the graphic image in this guidelines. These guidelines and related artwork are confidential and are intended for use by Halodoc personnel , its consultants and suppliers only. All pgotographic image shown in these guidelines are for demonstration purpose only, official license is required for legal usage in future implementations.



Halodoc Brand Guideline



How to Use These Guidelines



Visual Identity



1.1



06



1.1



Visual Identity Meaning The new identity symbolizes a friendly companion driven by Halodoc passionate dedication; to simplify and make healthcare more accessible and convenience for all users. We want to inject trustworthiness, friendliness, and fun into the the industry because those are what healthcare companion should bring to life.



Visual Identity



Halodoc Brand Guideline



The icon inspired by a stethoscope, representing health and doctors. It also forms a smiley face, making the brand feel friendly, approachable, and uplifting.



1.2



07



1.2



Meet Heidy, Our Icon healthy



happy



cute



resting



unwell



dizzy



Visual Identity



Halodoc Brand Guideline



In order to humanize the brand, we create a name for Halodoc’s symbol to make the brand more personal and friendlier for our users. There are a few dyamic variations of the symbol and each of them can be used depending on the purposes.



1.2



08



1.2



Visual Identity Structure Our logo is the visual representation of the philosophies that drive us and the beliefs that inspire Halodoc as the healthcare companion. It is our most sacred visual asset. Through our innovative solutions, our logo will represent us as leaders in the healthcare industry.



Visual Identity



symbol



wordmark



Halodoc Brand Guideline



Our logo is made up of two parts: the Symbol and the Wordmark. Don’t use the logo individually except for the app icon. The following pages outline the principles behind both elements and how to use them to represent Halodoc in a powerful way.



1.3



09



1.3



Minimum Clear Space The primary brand identity is always surrounded by a minimum area of clear space in order to prevent its visual impact from being impaired. This clear space must never be linked to any other graphic elements such as text, logo.



Minimum Size The Halodoc brand identity with brandline should never be reproduced at sizes smaller than the value shown in this page. The below measurement is also using “O” height as a standard unit, it will never be allowed to be smaller than 25mm.



PRINT



DIGITAL



25mm



25mm



Visual Identity



Halodoc Brand Guideline



This value has been determined to ensure the smallest limit of legibility. This principle applies on all levels of primary brand identity.



1.4



10



1.4



Clear Space Web & Tablet Minimum clear space above and below the logo should be 15px height, but is always determined by site/mobile design.This should always align with page margins.



Visual Identity



15px



15px



1.5



11



1.5



Logo Color



color negative



Our logo is flexible. It looks striking when produced in our hero color or our brand colors. Wherever possible avoid black and grey. Our logo stands out when worked positively out of light backgrounds or reversed out in white when set against bright backgrounds. color positive



B&W positive



Visual Identity



Halodoc Brand Guideline



B&W negative



1.6



12



1.6



Logo & Tagline Logo Without Tagline For communication materials (offline & online) that is not hosted on our social media.



without tagline



Logo With Tagline Use for media partner (press release, placement, etc)



Symbol For digital materials that we post on all HD social media assets



with tagline



Visual Identity



Halodoc Brand Guideline



Symbol



1.7



13



1.7



Logo Positioning: Portrait There are strict rules when it comes to positioning our logo—place it in any corner at the top left or bottom left of the page. Wherever you place it, make sure the minimum amount of clear space is between our logo and the edge of the communication.



Visual Identity



Halodoc Brand Guideline



In general, we avoid placing our logo at the center of communications. However, it may be useful in certain instances such as business card.



1.8



14



1.8



Logo Positioning: Landscape There are strict rules when it comes to positioning our logo—place it in any corner at the top left or bottom left of the page. Wherever you place it, make sure the minimum amount of clear space is between our logo and the edge of the communication.



Visual Identity



Halodoc Brand Guideline



In general, we avoid placing our logo at the center of communications. However, it may be useful in certain instances such as business card.



1.8



15



1.9



Brand Identity Misuse



DO NOT distort our logo



DO NOT rotate our logo



DO NOT change the relationship between the symbol & wordmark



DO NOT split the logo into two colors



DO NOT change the logo into outlined version



DO NOT use different colors for the symbol & wordmark



DO NOT change the position between the symbol & wordmark



DO NOT overlay the symbol & wordmark



Visual Identity



Halodoc Brand Guideline



Our logo announce us to the world. It’s important that we treat it with respect. There are strict guidelines to abide by when using our symbol and wordmark together. Please follow them carefully.



1.8



16



1.9



Brand Identity Background Misuse



DO NOT reproduce the full color logo on a too dark background



DO NOT change the Halodoc red logo into a multi-colored logo



DO NOT use the background color too close with the brand identity



DO NOT apply the logo in too light photographic or background



DO NOT reproduce the logo on a too complicated background



DO NOT reproduce the logo on a too dark background



DO NOT reproduce the logo on a key visual content



DO NOT apply the brand identity in too complicated texture



Although the following examples do not represent every possible misuse, they illustrate some of the possible mistakes that must be avoided.



Visual Identity



Halodoc Brand Guideline



To ensure that our brand identity is correctly presented with a right background, we must never apply the brand identity on any background that could reduce its legibility. The brand identity should only be produced in its specific colours.



Typography



2.1



18



2.1



Primary Typeface We use rounded typeface to make Halodoc looks friendly and flexible. Gotham Rounded can use in all material except website and apps.



Gotham Rounded ABCDEFGHIJKLM NOPQRSTUWXYZ 1234567890 Light ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890 Book ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890 Medium ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890 Bold



Typhography



Halodoc Brand Guideline



ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890



2.2



19



2.2



Secondary Typeface Secondary typeface is use for bodycopy fonts for all materials, we use firm type fonts to make the design looks balance. Hind can use in all material except website and apps.



Hind ABCDEFGHIJKLM NOPQRSTUWXYZ 1234567890 Light ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890 Regular ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890 Medium ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890 Semibold



Bold ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890 Typhography



Halodoc Brand Guideline



ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890



2.3



20



2.3



Big Bold Fonts We can use other big bold font types to replace the primary logo, in order to make the looks more flexible. Type of fonts: - Asap - Montserrat - Avenir - Odin Bold - Made Goodtime Grotesk - Permanent Marker The fonts should be: - Readable - Not too curly - Non-Italic



Typhography



Halodoc Brand Guideline



Font types can be explored but please follow the guidelines



2.4



21



2.4



Website and App Primary Typeface For website and apps, we use Nunito as primary typeface.



Nunito ABCDEFGHIJKLM NOPQRSTUWXYZ 1234567890 Light ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890 Book ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890 Medium ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890 Bold



Typhography



Halodoc Brand Guideline



ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890



2.5



22



2.5



Website and App Secondary Typeface Secondary typeface is use for bodycopy fonts for website and apps materials, we use firm type fonts to make the design looks balance.



Roboto ABCDEFGHIJKLM NOPQRSTUWXYZ 1234567890 Light ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890 Regular ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890 Medium ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890 Bold



Typhography



Halodoc Brand Guideline



ABCDEFGHIJKLMNOPQRSTUVWXYZ 1234567890



Tone of Voice



24



3.1



Tone of Voice Overview



Tone of Voice



Our voice is the expression of our brand through words. The way we talk and write influences the way people feel about Halodoc. We use these words to build trust between user over our brand and our beliefs. That’s why our voice is uplifting, empowering, and positive. We tailor our tone to suit specific audiences, but our voice remains instantly recognizable. The more consistent our voice is, the stronger our message becomes.



Halodoc Brand Guideline



3.1



25



3.1



3.1



Tone of Voice Overview



Friendly Halodoc is a pleasant companion for everyone. Halodoc’s voice should be just like what a good friend should be: uplifting, positive, warm, and witty.



Helpful Halodoc is passionate about helping people. Every word that Halodoc says should always be for the good of people.



Reliable



Tone of Voice



Halodoc Brand Guideline



Although Halodoc sometimes use an adequate amount of humor, it is important to keep being informative, honest, and trustworthy.



3.1



26



3.2



Tone of Voice: Friendly



Friendly means we are:



and we are not:



- Witty - Engaging - Human - Warm - Not intimidating



- Rigid - Too formal - Pretentious - Awkward



Do not use any too-formal pronouns: Use “kamu” dan “kami” instead of “anda” dan “saya”.



Tone of Voice



(v)



Sneezing and freezing all night long? We could get you some help.



(x)



We can cure your headache.



(v)



Bersin-bersin di malam kencan bikin kamu kurang tampan. Konsultasi dengan dokter sekarang.



(x)



Jangan biarkan flu mengganggu hidup anda, hubungi Dokter kami.



Halodoc Brand Guideline



Examples:



3.3



27



3.3



Tone of Voice: Helpful



Helpful means we are:



and we are not:



- People-oriented - Show empathy - Caring - Positive - Supportive



- Hard-selling - Ignorant - Demanding



encourage them the most? Show our emphatic side by showing concern about our audience condition.



Tone of Voice



(v)



Get a good rest, while we pick up and deliver your medicine.



(x)



We offer medicine delivery service.



(v)



Kebahagiaan kami adalah melihatmu mendapatkan pelayanan kesehatan terbaik.



(x)



Halodoc menyediakan pelayanan kesehatan terbaik dan terpercaya.



Halodoc Brand Guideline



Examples:



3.4



28



3.4



Tone of Voice: Reliable



Reliable means we are:



and we are not:



- Honest - Informative - Trustworthy - Clear - Mature



- Over-promising - Vague - Trivial - Ambiguous - Immature



Always give a helpful information and do not over-promising in any kind of way. Every word used should portray the truth and not ambiguous.



Tone of Voice



(v)



Don’t worry! We’ll deliver your medicine within an hour.



(x)



We will send the medicine as soon as possible.



(v)



Waktunya liburan. Biar kami yang mengurus belanja obat-obatan. Dapatkan 50% potongan harga untuk jasa pengantaran obat setiap akhir pekan.



(x)



Potongan harga besar-besaran! Diskon 50% untuk pengiriman obat setiap akhir pekan.



Halodoc Brand Guideline



Examples:



Color



4.1



30



4.1



Primary Color



Halodoc Red



Color



CMYK



6 100 62 0



RGB



224 0 77



HEX



E0004D



Halodoc Brand Guideline



PANTONE 1925 C



4.2



31



4.2



Secondary Color



PANTONE P 45-3 C CMYK 0 50 50 0



A supporting color palette has been developed to support our brand identity colors, and to create greater visual expression.



RGB 246 150 121 HEX F69679



The supporting colour palette covering a range of soft to strong colors is developed to cohere with the diversity and flexibility of the relationship concept.



PANTONE P 102-6 C



PANTONE P 106-3 C



PANTONE P 106-2 C



PANTONE P 106-1 C



PANTONE P 45-1 C



CMYK 100 94 0 23



CMYK 73 61 0 0



CMYK 32 17 0 0



CMYK 18 9 0 0



CMYK 6 3 0 0



CMYK 0 31 32 0



RGB 31 43 123



RGB 88 107 178



RGB 169 192 228



RGB 204 217 239



RGB 236 240 249



RGB 250 188 163



HEX 1F2B7B



HEX 586BB2



HEX A9C0E4



HEX CCD9EF



HEX ECF0F9



HEX FABCA3



Halodoc Brand Guideline



Color



PANTONE P 100-8 C



4.3



32



4.3



Tertiary Color



Color



PANTONE P 121-6 C



PANTONE P 10-8 C



PANTONE P 59-3 C



CMYK 72 0 21 0



CMYK 0 27 100 0



CMYK 0 52 30 0



RGB 0 189 205



RGB 254 190 16



RGB 245 148 148



HEX 00BDCD,



HEX FEBE10



HEX F59494



Halodoc Brand Guideline



Tertiary color can be used for the details of the illustrations or icons if needed.



Illustrations & Elements



5.1



34



5.1



Illustrations Halodoc Illustrations :



Illustrations & Elements



Using Halodoc color Without the details of face Simple and clean Flexible No strokes Asian looks



Thick Woman



Thin Woman



Thick Man



Thin Man



Halodoc Brand Guideline



-



5.2



35



5.2



Icons Halodoc Icons :



Illustrations & Elements



Halodoc Brand Guideline



- Using Halodoc color - Without the details of face - Simple and clean - Flexible - No strokes - Asian looks - Use circle background



5.2



36



5.2



Illustrations & Elements



Halodoc Brand Guideline



Icons on App Mockup



5.3



37



5.3



Elements These elements can be used for all materials, to make the constanity of the designs. The inspiration comes from Halodoc logo and the general medical and care icons.



Illustrations & Elements



Halodoc Brand Guideline



Don’t overuse the elements in a design. One design can only use maximum 2 elements to keep the design neat and clean.



5.3



38



5.3



Illustrations & Elements



Halodoc Brand Guideline



Elements Application Sample



5.3



39



5.3



Illustrations & Elements



Halodoc Brand Guideline



Elements Application Sample



5.4



40 01



5.4



Patterns We also can use patterns to make stronger identity. This patterns can be used for corporate identity, such as :



Illustrations & Elements



Business Card Envelope Letterhead etc



Halodoc Brand Guideline



-



Copywriting Guidelines



6.1



42



6.1



Keywords



Salutation



Chat dokter



Apotek tepercaya



Kamu



Dokter Tepercaya



Beli Obat Lebih Hemat



is used to talk to our consumers. So the communication sounds friendlier.



Dokter Berpengalaman



Cek Lab, Petugasnya ke Tempat/Lokasi/Rumah



Sehat Lebih Mudah



Setiap warga Indonesia berhak mendapatkan akses kesehatan yang mudah



Sehat Bebas Ribet Aplikasi Kesehatan Beli Obat Diantar ke Tempat/Lokasi/ Rumah dalam 60 menit



Chat Dokter Berpengalaman di Halodoc Untuk Solusi Tepercaya



Anda is used for a more formal communication like talking to doctors. Ex: Materials for doctor events or ads for doctor recruitment.



Ada Dokter Tepercaya Dalam Genggamanmu Solusi Sehat Lebih Mudah Dalam Genggamanmu



Cek Lab Kapan Saja, Di Mana Saja



Copywriting Guildelines



Halodoc Brand Guideline



Obatnya lengkap



Photography



7.1



44



7.1



Photography Images for any Halodoc marketing materials should have a :



Photography



Halodoc Brand Guideline



-  Asian look -  Consistent tone - Halodoc red accent on every photo -  Warm tone with natural light - Natural pose



7.2



45



7.2



Doctor Images for any Halodoc marketing materials should have a :



Photography



Halodoc Brand Guideline



-  Real doctor -  Consistent tone - Use white snelli -  Warm tone with natural light - Natural pose - Looks friendly - Approachable body language - Use red t-shirt/ shirt/ hijab



Online Guidelines



8.1



47



8.1



Social Media: Instagram & Facebook Boost



40 px 60 px



Size : 1080 x 1080 px 1. Logo Size : width 78.5 px 2. Logo should be on the top right *Text on Facebook Boost should be 20% *Visual on Facebook Boost and Twitter is mirroring from Instagram



Lorem ipsum dolor sit amet, consectetur adipiscing elit pellentesque et. #FaktaHalodoc



Halodoc Brand Guideline



40 px



Online Guidelines



60 px



100 px



8.2



48



8.2



Social Media: Twitter



40 px 60 px



Size : 1200 x 900 px



Lorem ipsum dolor sit amet, consectetur adipiscing elit pellentesque et.



1. Logo Size : width 80 px 2. Logo should be on the top right



#FaktaHalodoc



Halodoc Brand Guideline



40 px



Online Guidelines



60 px



100 px



8.3



49



80 px



80 px



365.8 px



8.3



Social Media: Instagram Story



68 px



Size : 1080 x 2220 px 1. Logo Halodoc Size : width 81 px *Left : Halodoc Logo Right : Partner Logo



Online Guidelines



Halodoc Brand Guideline



377 px



8.4



50



Without Partnership 80 px



8.4



Website: Desktop Banner Size : 1500 x 760 px 1. Logo Halodoc Size : width 250 px



80 px



80 px



*Only partnership banner that uses Halodoc logo With Partnership 80 px



80 px



Online Guidelines



80 px



Halodoc Brand Guideline



46 px



8.5



51



Without Partnership 41 px



8.5



Website: Mobile Banner Size : 753 x 477 px 1. Logo Halodoc Size : width 135 px



41 px



41 px



*Only partnership banner that uses Halodoc logo With Partnership 41 px



41 px



Online Guidelines



41 px



Halodoc Brand Guideline



25 px



8.6



52



8.6



Apps: Banner



Without Partnership 82 px



Size : 1444 x 500 px 1. Logo Halodoc Size : width 200 px



82 px



82 px



*Only partnership banner that uses Halodoc logo With Partnership 41 px 41 px



Online Guidelines



82 px



Halodoc Brand Guideline



82 px



Offline Guidelines



9.1



54



x 0.1 x 0.1 x 0.1 x



9.1



Billboard Vertical Size : 750 x 1500 cm 1. Logo Size : Height 0.1 x 2. Logo can be placed on the top left or top middle. 3. Text : 40% 4. Image : 60% 5. App Store & Play Store Logo Size: width 33 cm 6. Headline: Gotham Rounded



0.1 x



Offline Guidelines



Halodoc Brand Guideline



7. Body Copy: Hind



9.2



55



9.2



Billboard Horizontal 1 Size : 1500 x 750 cm 1. Logo Size : Height 0.1 y



0.1 y



0.1 y



0,1 y 0,1 y



2. Logo can be placed on the top left or top middle. 3. Text : 50%



y



4. Image : 50% 5. App Store & Play Store Logo Size: width 33 cm 6. Headline: Gotham Rounded



0.1 y



Offline Guidelines



Halodoc Brand Guideline



7. Body Copy: Hind



9.3



56



9.3



Billboard Horizontal 2 Size : 2440 x 240 cm 1. Logo Size : Height 0.25 y 0.2 y



2. Logo can be placed on the top left or top middle. 3. Text : 70% 4. Image : 30%



0.2 y



0.2 y 0.25 y



y



0.2 y



5. App Store & Play Store Logo Size: width 19 cm 6. Headline: Gotham Rounded



Offline Guidelines



Halodoc Brand Guideline



7. Body Copy: Hind



9.4



57



x 0.1 x



0.1 x



0.1 x 0.1 x



9.4



Roll Up Banner Small Size : 60 x 160 cm 1. Logo Size : Height 0.1 x 2. Logo can be placed on the top left or top middle. 3. Text : 50% 5. Image : 50% 6. App Store & Play Store Logo Size: width 28 cm 6. Headline: Gotham Rounded



0.1 x



Offline Guidelines



Halodoc Brand Guideline



7. Body Copy: Hind



9.5



58



x 0.1 x



0.1 x



0.1 x 0.1 x



9.5



Roll Up Banner Large Size : 85 x 200 cm 1. Logo Size : Height 0.1 x 3. Logo can be placed on the top left or top middle. 4. Text : 50% 5. Image : 50% 6. App Store & Play Store Logo Size: width 40 cm 7. Headline: Gotham Rounded



0.1 x



Offline Guidelines



Halodoc Brand Guideline



8. Body Copy: HInd



9.6



59



x 0.1 x



0.1 x



0.1 x



9.6



0.075 x



Flyer Size : 15 x 21 cm (A5) 1. Logo Size : Height 0.075 x 2. Logo can be placed on the top left or top middle. 3. Text : 40% 4. Image : 60% 5. App Store & Play Store Logo Size: width 40 cm 6. Headline: Gotham Rounded 7. Body Copy: Hind



Offline Guidelines



Halodoc Brand Guideline



0.1 x



9.7



60



9.7



Voucher 0.05 y



Size : 9 x 5,5 cm



0.05 y



0.05 y 0.075 y



1. Logo Size : Height 0.075 y 2. Logo can be placed on the top left or top middle. 3. Text : 50%



y



4. Image : 50% 5. App Store & Play Store Logo Size: width 2,3 cm 6. Headline: Gotham Rounded



0.05 y



Offline Guidelines



Halodoc Brand Guideline



7. Body Copy: Hind



9.8



61



22.5 cm



37.5 cm



90 cm



37.5 cm



22.5 cm



0.075 y 0.1 y



9.8



Booth Size : 210 x 86 cm



y



0.075 y



1. Logo Size : Height 0.1 y 2. Logo can be placed on the top left or top middle. 3. Text : 40% 4. Image : 60% 5. App Store & Play Store Logo Size: width 33 cm 6. Headline: Gotham Rounded



Offline Guidelines



Halodoc Brand Guideline



7. Body Copy: Hind



9.8



62



0.1 y



0.1 y



0.1 y



9.9



0.1 y



30 px



Videotron y



Size : 896 x 512 px 1. Logo Size : Height 0.1 y 2. Logo can be placed on the top left or top middle. 3. Logo should be appeared on every slide/ frame



0.1 y



4. Halodoc Logo, App Store & Play Store Logo on closing frame Halodoc Logo size : Height 0.2 y App Store & Play Store size : Height 0.1 y 5. Headline: Gotham Rounded 6. Body Copy: Hind



0.2 y



Offline Guidelines



Halodoc Brand Guideline



0.1 y



Thank You