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Error Code Manual MONIMAX8800 V01.00.00 (2020. 6. 17)
© Hyosung TNS Inc. All Rights Reserved.
Revision History Error Code Manual - MX8800
No.
Version
Date
1
V01.00.00
2020/06/17
Description of Change New Publication
© Hyosung TNS All Rights Reserved. The content of this specification is protected by copyright laws. 2020. 6. 17. 1st Release
© Nautilus Hyosung, Inc. All Rights Reserved.
Chapter All
Contents Anti-skimming
4
Barcode Reader
7
BRM (Bill Recycling Machine)
8
Camera
348
CCIM (Cash&Check Insert Module)
349
CDU10 (Cash Dispenser Unit)
501
Coin Dispenser
578
EPP6000 (Encryption Pin-Pad)
579
EPP7000
580
EPP8000
586
Finger Printer
592
MCU (Card Reader) - Motor type
593
MCU - Dip type
595
UPNC (Panel Control Board)
596
RF Module (Contactless Card Reader)
597
ID Scanner
599
Shutter
602
Receipt Printer
604
Coin Recycler
608
© Nautilus Hyosung, Inc. All Rights Reserved.
Error Code manual
Anti Skimming
Anti Skimming Problem Code P31300
Failure of connect to proximity sensor.
I31300
Failure of connect to proximity sensor.
3A96100 Z86F00 Z86E00 Z86400 Y86F00 Y86E00 Y86400 W86F00 W86E00 W86400 V86F00 V86E00 V86400 U86F00 U86E00 U86400 T86F00 T86E00 T86400 S86F00 S86E00 S86400 R86F00 R86E00 R86400 Q86F00 Q86E00 Q86400 P86F00 P86E00 P86400 O86F00 O86E00 O86400 N86F00 N86E00 N86400 M86F00 M86E00 M86400 L86F00 L86E00 L86400 K86F00 K86E00 K86400 J86F00 J86E00 J86400 I86F00 I86E00 I86400 H86F00 H86E00 H86400 G86F00 G86E00 G86400
Problem Description
Set to Unsupported Antiskim mode Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data
Troubleshooting Check connector or cable of proximity sensor. Replace the proximity sensor. Check connector or cable of proximity sensor. Replace the proximity sensor. Check value of antiskim mode Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication
© Hyosung TNS Inc. All Rights Reserved.
4
Error Code manual
Anti Skimming
Problem Code F86F00 F86E00 F86400 E86F00 E86E00 E86400 D86F00 D86E00 D86400 C86F00 C86E00 C86400 B86F00 B86E00 B86400 A96100 A86F00 A86E00 A86400 986F00 986E00 986400 886F00 886E00 886400 786F00 786E00 786400 686F00 686E00 686400 586F00 586E00 586400 486F00 486E00 486400 386F00 386E00 386400 286F00 286E00 286400 186F00 186E00 186400 3X86F00 3X86E00 3X86400 3U96B00 3U96A00 3U96300 3U96200 3P31200
Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Set to Unsupported Antiskim mode Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD Undefined SubCMD Failed check CRC of USB bulk data Undefined CMD (CMD MI x) Undefined SubCMD (CMD MI x) Failed check CRC of USB bulk data (CMD MI x) Error of BIN file header Size over of BIN file for download Wrong sequence of BIN file data index Failed check CRC of BIN file data for download Error of Proximity detect
3P31100
Warning of Proximity detect
3P26C00
Error of Antiskim control
3P24300
Error of Coil High current
3P24200
Error of Coil Low current
3P23200
Error of Coil High Temperature.
Problem Description
Troubleshooting Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check value of antiskim mode Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check BIN file for download Check BIN file for download Check line of USB communication Check BIN file for download Check dust or unknown things around of proximity sensor. Run Initialize. If error is repeated, need to change device. Check dust or unknown things around of proximity sensor. Run Initialize. If error is repeated, need to change device. Check config of antiskim. Recover normal setting. Run Initialize. If error is repeated, need to change device. Check status of coil(ex. short circuit) Run Initialize. If error is repeated, need to change device. Check status of coil(ex. Unpluged or open circuit) Run Initialize. If error is repeated, need to change device. Check temperature of coil(ex. sensor unpluged) Run Initialize. If error is repeated, need to change device.
© Hyosung TNS Inc. All Rights Reserved.
5
Error Code manual
Anti Skimming
Problem Code 3I31200
Error of Proximity detect in Initialize
3I31100
Warning of Proximity detect in Initialize
3I26C00
Error of Antiskim control in Initialize
3I24300
Error of Coil High current in Initialize
3I24200
Error of Coil Low current in Initialize
3I23200
Error of Coil High Temperature in Initialize
3G96100 3E96100 3A96900 3A96800 3A96700 3A96600 3A96500 X86F00 X86E00 X86400 U96B00 U96A00 U96300 U96200 P31200
Range over of Proximity setting Range over of Coil high temperature base Range over of Antiskim duty table value setting Range over of Antiskim duty table count setting Range over of Antiskim idle time setting Range over of Antiskim pulse count setting Range over of Antiskim frequency setting Undefined CMD (CMD MI x) Undefined SubCMD (CMD MI x) Failed check CRC of USB bulk data (CMD MI x) Error of BIN file header Size over of BIN file for download Wrong sequence of BIN file data index Failed check CRC of BIN file data for download Error of Proximity detect
Problem Description
Troubleshooting
P31100
Warning of Proximity detect
P26C00
Error of Antiskim control
P24300
Error of Coil High current
P24200
Error of Coil Low current
P23200
Error of Coil High Temperature.
I31200
Error of Proximity detect in Initialize
I31100
Warning of Proximity detect in Initialize
I26C00
Error of Antiskim control in Initialize
I24300
Error of Coil High current in Initialize
I24200
Error of Coil Low current in Initialize
I23200
Error of Coil High Temperature in Initialize
G96100 E96100 A96900 A96800 A96700 A96600 A96500
Range over of Proximity setting Range over of Coil high temperature base Range over of Antiskim duty table value setting Range over of Antiskim duty table count setting Range over of Antiskim idle time setting Range over of Antiskim pulse count setting Range over of Antiskim frequency setting
Check dust or unknown things around of proximity sensor. Run Initialize. If error is repeated, need to change device. Check dust or unknown things around of proximity sensor. Run Initialize. If error is repeated, need to change device. Check config of antiskim. Recover normal setting. Run Initialize. If error is repeated, need to change device. Check status of coil(ex. short circuit) Run Initialize. If error is repeated, need to change device. Check status of coil(ex. Unpluged or open circuit) Run Initialize. If error is repeated, need to change device. Check temperature of coil(ex. sensor unpluged) Run Initialize. If error is repeated, need to change device. Check range of proximity setting value Check range of coil high temperature base value Check range of duty table value for antiskim Check range of duty table count value for antiskim Check range of idle time value for antiskim Check range of pulse count value for antiskim Check range of frequency value for antiskim Check CMD Mi. do not use undefined CMD Check CMD Mi. do not use undefined CMD Check line of USB communication Check BIN file for download Check BIN file for download Check line of USB communication Check BIN file for download Check dust or unknown things around of proximity sensor. Run Initialize. If error is repeated, need to change device. Check dust or unknown things around of proximity sensor. Run Initialize. If error is repeated, need to change device. Check config of antiskim. Recover normal setting. Run Initialize. If error is repeated, need to change device. Check status of coil(ex. short circuit) Run Initialize. If error is repeated, need to change device. Check status of coil(ex. Unpluged or open circuit) Run Initialize. If error is repeated, need to change device. Check temperature of coil(ex. sensor unpluged) Run Initialize. If error is repeated, need to change device. Check dust or unknown things around of proximity sensor. Run Initialize. If error is repeated, need to change device. Check dust or unknown things around of proximity sensor. Run Initialize. If error is repeated, need to change device. Check config of antiskim. Recover normal setting. Run Initialize. If error is repeated, need to change device. Check status of coil(ex. short circuit) Run Initialize. If error is repeated, need to change device. Check status of coil(ex. Unpluged or open circuit) Run Initialize. If error is repeated, need to change device. Check temperature of coil(ex. sensor unpluged) Run Initialize. If error is repeated, need to change device. Check range of proximity setting value Check range of coil high temperature base value Check range of duty table value for antiskim Check range of duty table count value for antiskim Check range of idle time value for antiskim Check range of pulse count value for antiskim Check range of frequency value for antiskim
© Hyosung TNS Inc. All Rights Reserved.
6
Error Code manual
Barcode Reader (2D)
Barcode Reader (2D) Problem Code 9708105 9708104
Problem Description
Troubleshooting
encountered unexpected timeout from firmware.
9708103
communication error between SP and firmware during idle status. Failed to read data from barcode device
9708102
Failed to make disable barcode Device
9708101
Failed to make enable barcode Device
9708043
Failed to stop sensor polling thread.
9708042
Failed to run sensor polling thread.
9708034
Failed to delete Registry
9708032
Failed to write Registry
9708031
Failed to read Registry
9708030
Failed to create Registry
9708014
Failed to open communication port
1 .SP Close and Open(Take the Log for failure) 2. Restart the system 1 .SP Close and Open(Take the Log for failure) 2. Restart the system 1 .SP Close and Open(Take the Log for failure) 2. Restart the system 1 .SP Close and Open(Take the Log for failure) 2. Restart the system 1 .SP Close and Open(Take the Log for failure) 2. Restart the system 1 .SP Close and Open(Take the Log for failure) 2. Restart the system 1 .SP Close and Open(Take the Log for failure) 2. Restart the system 1 .SP Close and Open(Take the Log for failure) 2. Restart the system 1 .SP Close and Open(Take the Log for failure) 2. Restart the system 1 .SP Close and Open(Take the Log for failure) 2. Restart the system 1 .SP Close and Open(Take the Log for failure) 2. Restart the system Check the serial port, cable, or reset the unit to recover. It it is not recovered, replace main board or the unit.
© Hyosung TNS Inc. All Rights Reserved.
7
Error Code manual
BRM (Bill Recycling Machine)
BRM (Bill Recycling Machine) Problem Code 5f62900
Problem Description
Troubleshooting
Abnormal Notes in CSM
1. Open the upper unit 2. Open the outer/inner Shutter of CSM(1) 3. Remove notes and substance in the CSM(1) 4. Check wheteher the sensor is contaminated or not if there is No notes or substance
9591700 5CAS300
Device is inoperable because note list types were changedset error during Error Info R/C Command.(No Module module set or reserve set)
Execute WFS_INF_CIM_BANKNOTE_TYPES command. 1. Operate to initialize BRM(Recovery)
5S8HG32
Exceed the number of counterfeit-bill-table(over max count) during receiving BCU counterfeit-bill-table registration/ inquire command If Doubt List is disabled when receiving BCU counterfeil bill table registration/inquire command, Doubt List registration/inquiry mode receving error.
"1. Check to the number of counterfeil-bill-table2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization" 1. Check BCU Doubt List support availability and settings. 2. Operate to initialize BRM(Recovery) 3. Reboot the system when same error occurred (message timeout error) after initialization 1. Restart over AP-SP
5S8HG07
5ZUSLEN
Bulk length error during Module Test. (USB communication failure) 5ZUSCRC CRC data check error during Module Test. (USB communication failure) 5ZUSCMD Bulk command data check error during Module Test. (USB communication failure) 5YUSLEN Bulk length error during Deposit for automatic accounting. (USB communication failure) 5YUSCRC CRC data check error during Deposit for automatic accounting. (USB communication failure) 5YUSCMD Bulk command data check error during Deposit for automatic accounting. (USB communication failure) 5XUSLEN Bulk length error during Withdrawal for automatic accounting. (USB communication failure) 5XUSCRC CRC data check error during Withdrawal for automatic accounting. (USB communication failure) 5XUSCMD Bulk command data check error during Withdrawal for automatic accounting. (USB communication failure) 5WUSLEN Bulk length error during Initial Info Set. (USB communication failure) 5WUSCRC CRC data check error during Initial Info Set. (USB communication failure) 5WUSCMD Bulk command data check error during Initial Info Set. (USB communication failure) 5VUSLEN Bulk length error during System Info Read. (USB communication failure) 5VUSCRC CRC data check error during System Info Read. (USB communication failure) 5VUSCMD Bulk command data check error during System Info Read. (USB communication failure) 5UUSLEN Bulk length error during EEPROM R/W. (USB communication failure) 5UUSCRC CRC data check error during EEPROM R/W. (USB communication failure) 5UUSCMD Bulk command data check error during EEPROM R/W. (USB communication failure) 5TUSLEN Bulk length error during CST Set Notes Count. (USB communication failure) 5TUSCRC CRC data check error during CST Set Notes Count. (USB communication failure) 5TUSCMD Bulk command data check error during CST Set Notes Count. (USB communication failure) 5RUSLEN Bulk length error during Read Initial Info. (USB communication failure) 5RUSCRC CRC data check error during Read Initial Info. (USB communication failure) 5RUSCMD Bulk command data check error during Read Initial Info. (USB communication failure) 5QUSLEN Bulk length error during Retract CSM + TE. (USB communication failure)
1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP
© Hyosung TNS Inc. All Rights Reserved.
8
Error Code manual
Problem Code 5QUSCRC
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
CRC data check error during Retract CSM + TE. (USB communication failure) 5QUSCMD Bulk command data check error during Retract CSM + TE. (USB communication failure) 5PUSLEN Bulk length error during CST notes count Delete. (USB communication failure) 5PUSCRC CRC data check error during CST notes count Delete. (USB communication failure) 5PUSCMD Bulk command data check error during CST notes count Delete. (USB communication failure) 5NUSLEN Bulk length error during CST notes count Read. (USB communication failure) 5NUSCRC CRC data check error during CST notes count Read. (USB communication failure) 5NUSCMD Bulk command data check error during CST notes count Read. (USB communication failure) 5MUSLEN Bulk length error during Operation Log Read/Clear. (USB communication failure) 5MUSCRC CRC data check error during Operation Log Read/Clear. (USB communication failure) 5MUSCMD Bulk command data check error during Operation Log Read/Clear. (USB communication failure) 5LUSLEN Bulk length error during Log Read. (USB communication 5LUSCRC CRC data checkfailure) error during Log Read. (USB communication failure) 5LUSCMD Bulk command data check error during Log Read. (USB communication failure) 5KUSLEN Bulk length error during Withdrawal Reject. (USB communication failure) 5KUSCRC CRC data check error during Withdrawal Reject. (USB communication failure) 5KUSCMD Bulk command data check error during Withdrawal Reject. (USB communication failure) 5JUSLEN Bulk length error during Sensor Auto Dimming. (USB communication failure) 5JUSCRC CRC data check error during Sensor Auto Dimming. (USB communication failure) 5JUSCMD Bulk command data check error during Sensor Auto Dimming. (USB communication failure) 5IUSLEN Bulk length error during Initialize. (USB communication failure) 5IUSCRC CRC data check error during Initialize. (USB communication failure) 5IUSCMD Bulk command data check error during Initialize. (USB communication failure) 5HUSLEN Bulk length error when receiving BCU counterfeit-billtable registration/inquire. (USB communication failure) 5HUSCRC CRC data check error when receiving BCU counterfeitbill-table registration/inquire. (USB communication 5HUSCMD failure) Bulk command data check error when receiving BCU counterfeit-bill-table registration/inquire. (USB communication failure) 5GUSLEN Bulk length error during Note Number Read. (USB communication failure) 5GUSCRC CRC data check error during Note Number Read. (USB communication failure) 5GUSCMD Bulk command data check error during Note Number Read. (USB communication failure) 5FUSLEN Bulk length error during Shutter Close. (USB communication failure) 5FUSCRC CRC data check error during Shutter Close. (USB communication failure) 5FUSCMD Bulk command data check error during Shutter Close. (USB communication failure) 5EUSLEN Bulk length error during Shutter Open. (USB communication failure) 5EUSCRC CRC data check error during Shutter Open. (USB communication failure) 5EUSCMD Bulk command data check error during Shutter Open. (USB communication failure)
1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP
1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP
© Hyosung TNS Inc. All Rights Reserved.
9
Error Code manual
Problem Code 5BUSLEN 5BUSCRC 5BUSCMD 5AUSLEN 5AUSCRC 5AUSCMD 59USLEN 59USCRC 59USCMD 58USLEN 58USCRC 58USCMD 57USLEN 57USCRC 57USCMD 56USLEN 56USCRC 56USCMD 54USLEN 54USCRC 54USCMD 53USLEN 53USCRC 53USCMD 52USLEN 52USCRC 52USCMD 51USLEN 51USCRC 51USCMD 50USLEN 50USCRC 50USCMD 5USLEN 5USCRC 5USCMD
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Bulk length error during Retract TE. (USB communication failure) CRC data check error during Retract TE. (USB communication failure) Bulk command data check error during Retract TE. (USB communication failure) Bulk length error during Retract CSM. (USB communication failure) CRC data check error during Retract CSM. (USB communication failure) Bulk command data check error during Retract CSM. (USB communication failure) Bulk length error during System Ready. (USB communication failure) CRC data check error during System Ready. (USB communication failure) Bulk command data check error during System Ready. (USB communication failure) Bulk length error during Notes Out. (USB communication CRC data checkfailure) error during Notes Out. (USB communication failure) Bulk command data check error during Notes Out. (USB communication failure) Bulk length error during Withdrawal. (USB communication failure) CRC data check error during Withdrawal. (USB communication failure) Bulk command data check error during Withdrawal. (USB communication failure) Bulk length error during Withdrawal Ready. (USB communication failure) CRC data check error during Withdrawal Ready. (USB communication failure) Bulk command data check error during Withdrawal Ready. (USB communication failure) Bulk length error during Deposit Cancel. (USB communication failure) CRC data check error during Deposit Cancel. (USB communication failure) Bulk command data check error during Deposit Cancel. (USB communication failure) Bulk length error during Deposit End. (USB communication failure) CRC data check error during Deposit End. (USB communication failure) Bulk command data check error during Deposit End. (USB communication failure) Bulk length error during Deposit Count. (USB communication failure) CRC data check error during Deposit Count. (USB communication failure) Bulk command data check error during Deposit Count. (USB communication failure) Bulk length error during Deposit Ready. (USB communication failure) CRC data check error during Deposit Ready. (USB communication failure) Bulk command data check error during Deposit Ready. (USB communication failure) Bulk length error during Ready Stop. (USB communication failure) CRC data check error during Ready Stop. (USB communication failure) Bulk command data check error during Ready Stop. (USB communication failure) Bulk length check error.(USB communitaction failure) CRC data check error of bulk command.(USB communitaction failure) Bulk command check error.(USB communitaction failure)
1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP SP 1. Restart over AP SP 1. Restart over AP SP
© Hyosung TNS Inc. All Rights Reserved.
10
Error Code manual
Problem Code 5@USLEN
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Bulk length error from 0xEE command during applying encryption.(USB communication failure) 5@USCRC CRC data check error from 0xEE command during applying encryption.(USB communication failure) 5@USCMD Bulk command data check error from 0xEE command during applying encryption.(USB communication failure)of shutter open during Deposit Count. 526M300 Status
9510A00 5XASZ00 57ASZ00 5HASW00 5HASV00 5HASU00 5Y0NP00
The currency of the CST installed differs from the value set in RC slot No Separation RC during Withdrawal for automatic accounting.(Requested count 0 or RC breakdown) No Separation RC during Withdrawal(Requested count 0 or RC breakdown) Set Count is 0 or 128 exceed when received CST Set Notes count Command Set cassette with operation mode deposit/withdrawal, withdrawal when received CST Set Notes count Command Set several Box or not set when received CST Set Notes count Command Occur to detect and additional note after termination of separting during Deposit End for automatic accounting.
1. Restart over AP SP 1. Restart over AP SP 1. Restart over AP SP 0. When the shutter close, the sensor(GS658 or 659) signal is not "Light"(should be "Light") 1. Open the Upper Unit(BMU) 2. Check shutter knob rotates softly in the CSM(1) 3. Check inside of CSM 4. After the shutter close, check the sensor(GS658 or 659) state if the sensor signal is "Light" 5. Check the sensor, related cable and connetor Perform Start & End Exchange after installing CST with the same currency as set in the RC slot. 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Check the set up count 2. Operate to initialize BRM(Recovery) 1. Check the set up CST 2. Operate to initialize BRM(Recovery) 1. Check the set up CST 2. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the system when same error occurred (message timeout error) after initialization"
5X0NP00
Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the separting during Withdrawal for automatic accounting. system when same error occurred (message timeout error) after initialization"
5K0NP00
Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the separting during Withdrawal Reject. system when same error occurred (message timeout error) after initialization"
5E0NP00
Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the separting during opening shutter. system when same error occurred (message timeout error) after initialization"
5D0NP00
Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the separting during Initialize. system when same error occurred (message timeout error) after initialization"
5B0NP00
Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the separting during Retract TE. system when same error occurred (message timeout error) after initialization"
5A0NP00
Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the separting during Retract CSM. system when same error occurred (message timeout error) after initialization"
590NP00
Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the separting during System ready. system when same error occurred (message timeout error) after initialization"
570NP00
Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the separting during Withdrawal. system when same error occurred (message timeout error) after initialization"
560NP00
Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the separting during Withdrawal Ready. system when same error occurred (message timeout error) after initialization"
540NP00
Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the separting during Deposit Cancel. system when same error occurred (message timeout error) after initialization"
530NP00
Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the separting during Deposit End. system when same error occurred (message timeout error) after initialization"
520NP00
Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the separting during Deposit Count. system when same error occurred (message timeout error) after initialization"
510NP00
Occur to detect and additional note after termination of "1. Operate to initialize BRM(Recovery)2. Check the seperate part3. Reboot the separting during Deposit Ready. system when same error occurred (message timeout error) after initialization"
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11
Error Code manual
Problem Code 5WASF00 9500100
9500032
9500031
9500030
9500019
9500018
9500017
9500016
9500015
9500014
9500013
9500012
9500011
9500006
9500005
9500004
9500003
9500002
9500001
5Y72900
5X72900
5K72900
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Unfit notes stack set CST disorder(Small BRM but RC4 1. Check the cassette setting up unfit notes or 5 select) when initial Info set. 2. Operate to initialize BRM(Recovery) Fail connect due to crypto crc failed 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect due to encryto failed 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect due to crypto cert failed 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect due to initialize crypto failed 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect due to invalid data 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect due to invalid parameter 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect due to software error 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect due to command not support 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect due to command canceled 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect due to failed to receive replay 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect due to failed to send command 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect due to device not connected 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect by port open error 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect by usb device error 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect by stall error 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect by invalid parameter 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect by invalid response 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect that timeout 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Fail connect that driver resources insufficient 1. check the usb cable 2.check the load driver on device manager driver name : BRM5X. In spite of normal if abnormal communication, need to analyze trace log as being get the log. Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of detecting the front end in the tape during Deposit End TE(12)4. Remove notes and substance in the Rear Transport Path(11)" for automatic accounting. Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of detecting the front end in the tape during Withdrawal TE(12)4. Remove notes and substance in the Rear Transport Path(11)" for automatic accounting. Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of detecting the front end in the tape during Withdrawal TE(12)4. Remove notes and substance in the Rear Transport Path(11)" Reject.
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12
Error Code manual
Problem Code 5E72900
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of detecting the front end in the tape during Shutter Open. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5D72900
Failure to return after detect notes on the GS703 at detecting the front end in the tape during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5B72900
Failure to return after detect notes on the GS703 at detecting the front end in the tape during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5A72900
Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of detecting the front end in the tape during Retract CSM. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5972900
Failure to return after detect notes on the GS703 at "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of detecting the front end in the tape during System ready. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5772900
Failure to return after detect notes on the GS703 at detecting the front end in the tape during Withdrawal.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5672900
Failure to return after detect notes on the GS703 at detecting the front end in the tape during Withdrawal Ready. Failure to return after detect notes on the GS703 at detecting the front end in the tape during Deposit deceipt. Failure to return after detect notes on the GS703 at detecting the front end in the tape during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
Failure to return after detect notes on the GS703 at detecting the front end in the tape during Deposit Count. Failure to return after detect notes on the GS703 at detecting the front end in the tape during Deposit Ready. To set RJC as a stacker of rejected notes, while RJC is not for use(NOT EXIST or SET NOT TO BE USED) duringnot Retract Items takenTE. during sub dispense.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5472900
5372900
5272900
5172900
5BASE00 9530335
9591200 95D1339
95D1335 95D1328 95D1326 95D1325 95D1323 95D1319
UTC cassette is not available mode but UTC Cassette is not empty. The hardware requires that the cash unit is empty before allowing changes.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)" 1. Check to option to CST at Retract TE. 2. Operate to initialize BRM(Recovery) 1. Check the item left in output position. 2. In spite of normal if abnormal performance, need to analyze trace log as being get the log. Clear notes in UTC cassette. "1. Check the status of remaining inside the cassette2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
The retract area specified in RetractArea is not supported. The output position is not empty so a cash in is not possible. There is no Cash-In transaction active
"1. Check the sequence flow AP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log." "1. Check the sequence flow AP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log." "1. Check the sequence flow AP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log." A Cash-In transaction is active. "1. Check the sequence flow AP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log." Items were present at the output position at the start of "1. Checking the AP flow2. In spite of normal if abnormal performance, need to the operation, but were removed before the operation analyze trace log as being get the log." was complete Failed to close shutter when close shutter command "1. Check the shutter status and device status2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
95D1318
There is no exchange active
"1. Checking the AP flow2. In spite of normal if abnormal performance, need to analyze trace log as being get the log." "1. Checking the AP flow cause service is in an exchange state.2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
95D1317
The BRM service is in an exchange state.
95D1316
There were no items to cash in.
"1. check whether or not items in the output position.2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
95D1315
The cash unit number specified is not valid.
95D1314
The shutter already closed
"1. Check the input data from AP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log." "1. Check the shutter status and shutter2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
© Hyosung TNS Inc. All Rights Reserved.
13
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 95D1313
The shutter already opened
"1. Check the shutter status and shutter2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
95D0312
Failed to open shutter
"1. check the shutter2. check the positon for upper unit and outputposion"
95D1310 95D1308
1. Safe door open The position specified is not supported.
95D1307
There were too many items inserted for cash in. The Cash-In stacker is full.
1. Close safe door "1. Check the input data from AP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log." "1. Check the sequence flow for AP.2. confirm the max accept count.3. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
95D1302
"It is occurred cash unit error"
"1. Check the status of cassette, check push plate, front guide, pick roller2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
95D0053
Not matched request count and sum of the request count : possibility is zero. Invalid memory, in case of input cash unit numver 0 and mixnumber is individual when send denominate command. It is unsupport command during xfs command. It is occurred to timeout during the xfs command Failed to allocate memory during xfs command
1. In spite of normal if abnormal performance, need to analyze trace log as being get the log. "1. check the input data from AP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log." 1. Unsupport command 1. check input timeout value from AP. "1. check the allocated memory from AP and SP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
95D0052 95D0050 95D0048 95D0015
95D0014
95D0004 9530336
Problem Description
Troubleshooting
"It is occurred hardware error during Transactionex) "1. check the occurred error path or unit.2. In spite of normal if abnormal during the dispense, reject, retract, cash in, cash in end performance, need to analyze trace log as being ge the log." and reset command" In case of send cancel from AP "1. cancel transaction from AP (Check the sequence flow of AP)" "1. Check the sequence flow for AP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
9530319
Items have been left in the transport or exit slot as a result of a prior Dispense, Present or Recycler Cash-In operation. A mix table is being used to determine the denomination but the amount specified for the denomination is not in the in mix table. The retract area specified RetractArea is not supported. The retract area specified in RetractArea is not supported. The contents of at least one of the defined rows of the mix table incorrect. Items were present at the output positon at the start of the operation, but were removed before the operation was complete when retract command Failed to close shutter when close shutter command
9530318
There is no exchange active
9530317
This BRM is already in an exchange state
9530316
The output position is empty when present command
"1. Checking the AP flow2. In spite of normal if abnormal performance, need to analyze trace log as being get the log." "1. Checking the AP flow2. In spite of normal if abnormal performance, need to analyze trace log as being get the log." "1. Check the item left in output position2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
9530315 9530314
There is not the cashunit The shutter already closed
1. Check requested parameter "1. Check the shutter status and shutter2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
9530313
The shutter already opened
"1. Check the shutter status and shutter2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
9530312
Failed to open shutter
"1. check the shutter2. check the positon for upper unit and outputposion"
9530310 9530308
1. Safe door open Unsupport position
9530307
Request to over max dispense count
9530306
The amount is not dispensable by the Device
1. Close safe door "1. Check the input data from AP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log." "1. Check the input data from AP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log." "1. Execute Reset if device staus is HW_ERROR2. Check amount in cassette"
9530304 9530303
Requested mix number is invaild "Input invalid amount dataThe sum of the values for cash box and cash units was greater than the amount specified."
9530334 9530330 9530329 9530327 9530323
"1. Check the input data from AP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log." 1. Check the input data from AP 1. Check the input data from AP 1. need to analyze trace log as being got the log "1. Check the sequence flow for AP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log." "1. Check the shutter status and device status2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
1. Check requested parameter "1. Check the input data from AP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
© Hyosung TNS Inc. All Rights Reserved.
14
Error Code manual
Problem Code 9530302
9530301 9530053 9530052 9530050 9530048 9530015
9530014
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
"It is occurred cash unit error(e.g) It is impossible to dispense"
"1. Check the status of cassette, remain count and actual count in physical cash unit.(e.g) check push plate, front guide, pick roller2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
Requested currency is invaild Not matched request count and sum of the request count : possibility is zero. Invalid memory, in case of input cash unit numver 0 and mixnumber is individual when send denominate command. It is unsupport command during xfs command. It is occurred to timeout during the xfs command Failed to allocate memory during xfs command
1. Check requested parameter 1. In spite of normal if abnormal performance, need to analyze trace log as being get the log. "1. check the input data from AP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log." 1. Unsupport command 1. check input timeout value from AP. "1. check the allocated memory from AP and SP2. In spite of normal if abnormal performance, need to analyze trace log as being get the log."
9530004
"It is occurred hardware error during Transactionex) "1. check the occurred error path or unit.2. In spite of normal if abnormal during the dispense, reject, retract, cash in, cash in end performance, need to analyze trace log as being ge the log." and reset command" In case of send cancel from AP "1. cancel transaction from AP (Check the sequence flow of AP)"
9513300
Failed to Polling and open that communication error
9510500
BRM unit is NOT in position
5YAAX00 5YAAM00 5XAAX00 5XAAM00 5WAAY00 5QAAX00 5QAAM00 5KAAX00 5KAAM00 5JAAX00 5JAAM00 5FAAX00 5FAAM00 5EAAX00 5EAAM00 5DBSS00 5DAAX00 5DAAM00 5BAAX00 5BAAW00 5BAAV00 5BAAN00
"1. check the usb cable2. check the load driver on device manager driver name : nh GBRM or BRM203. In spite of normal if abnormal communication, need to analyze trace log as being get the log."
"1. check if the unit is in position2. check the sensors through VDM when the error persists though the unit is in position" Deposit End for automatic accounting accounting is not "1. Restart over AP-SP2. Reboot the system when same error occurred (message supported in the setting Test Mode. timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Deposit End for automatic accounting. for automatic accounting is not supported in "1. Restart over AP-SP2. Reboot the system when same error occurred (message Withdrawal the setting Test Mode. timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Withdrawal for automatic accounting. RJC is disabled(0xFF) in the Test Mode before to "1. Restart over AP-SP2. Reboot the system when same error occurred (message operation during Retract TE. timeout error) after initialization" Retract CSM + TE is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message Mode. timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Retract CSM + TE. Withdrawal Reject is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message Mode. timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Withdrawal Reject. Stop Ready is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Stop Ready. Shutter Close is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message Mode. timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Shutter Close. Shutter Open is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message Mode. timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Shutter Open. Parameter Perform disorder of Auto Dimming Results 1. Operate to initialize BRM(Recovery) Command Read when Initialize. Initialize is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Initialize. Retract TE is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message timeout error) after initialization" UTC is not selected in the BMU Test Mode before the "1. Restart over AP-SP2. Reboot the system when same error occurred (message operaion during Retrace TE. timeout error) after initialization" Status of UTC loading in the Test Mode before the "1. Open the upper unit2. Check removal of the cassette not received(9)" operation during Retract TE. Status of RJC loading in the Test Mode before the "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) operation during Retract TE. Load/Removal"
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15
Error Code manual
Problem Code 5BAAM00 5AAAX00 5AAAM00 59AAX00 59AAM00 58AAX00 58AAM00 57AAX00 57AAM00 56AAX00 56AAM00 54AAX00 54AAM00 53AAX00 53AAM00 52AAX00 52AAM00 51AAX00 51AAM00 9591000 9590900 9590800 5D0LZ00
5@BHB00 5@BHA00 5@AHB00 5@AHA00 5@AH500
5@AEF00
5@AEE00
5@AE600
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Retract TE. Retract CSM is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Retract CSM. Notes Out is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during System ready. Notes Out is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Notes Out. Withdrawal is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Withdrawal. Withdrawal Ready is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message Mode. timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Withdrawal Ready. Deposit Cancel is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message Mode. timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Deposit Cancel. Deposit End is not supported in the setting Test Mode. "1. Restart over AP-SP2. Reboot the system when same error occurred (message timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Deposit End. Deposit Count is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message Mode. timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Deposit Count. Deposit Ready is not supported in the setting Test "1. Restart over AP-SP2. Reboot the system when same error occurred (message Mode. timeout error) after initialization" Status of BMU loading in the BMU Test Mode before 1. Check the upper unit load/removal the operation during Deposit Ready. TE status is Empty but accept count is not zero. Execute Reset command. Over max accept count during Transaction. Execute Reset command. total count and individual count is different during Execute Reset command. Transaction. Failure to stack jammed note in the previous transport 1. Open the upper/ lower unit. path during Initialize. 2. Open the customer service module(CSM)/ TE(Temporary Escrow) 3. Open the BC 4. Remove notes ans substance 5. Check whether the sensor is contaminated or not if there are No notes or substance Flash Rom write failure when RBU EP Download by applying encryption. Effectiveness disorder when RBU EP Download by applying encryption. Flash Rom write failure when MAIN EP Download by applying encryption. Checksum disorder when MAIN EP Download by applying encryption. Error to NVRAM(128denominations) Read/ Write during Download by applying encryption.
1. Change RBU board when same error occurred after retry download 1. Check the download bin file 2. Change the bin file 1. Change MAIN board when same error occurred after retry download
1. Check the download bin file 2. Change the bin file 1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization RBU RS485 connection line disorder during Download 1. Operate to initialize BRM(Recovery) by applying encryption. 2. Reboot the system when same error occurred (message timeout error) after initialization RBU RS485 communication sequence disorder during 1. Operate to initialize BRM(Recovery) Download by applying encryption. 2. Reboot the system when same error occurred (message timeout error) after initialization Error to received Download command. during TE 1. Operate to initialize BRM(Recovery) Button Operating by applying encryption. 2. Reboot the system when same error occurred (message timeout error) after initialization
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16
Error Code manual
Problem Code 9590700
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
A casette ID is missing or duplecated. Please check casette ID.
1. Run NHVDM. 2. Select "Set Casette ID" button. 3. Check Casette ID values and set it from A to E. 4. Select "Initialize" button. Please set BRM main B/D dip switch No.5 to OFF. Please execute RESET command. 1. Move DIP switch #7 to ON position in RUB board 2. Reset the Main board 3. Wait during 20 sec 4. Restore DIP switch #7 to OFF position RUB 5. Reset again
9590600
Abnormal BRM Main B/D Dip switch
9513400
The new encryption is activated, operation cannot be performed.
5CBHY00
Failure to data verify RBU EEPROM during EEPROM R/W.
1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occured after initialization 3. Replace the RBU B/D if same error occures during initialization
5CBHX00
Failure to read RBU EEPROM during EEPROM R/W.
1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occured after initialization 3. Replace the RBU B/D if same error occures during initialization
5CBHW00
Failure to write RBU EEPROM during EEPROM R/W.
1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occured after initialization 3. Replace the RBU B/D if same error occures during initialization
5CAH700
Failure to read Main EEPROM during EEPROM R/W.
1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occured after initialization 3. Replace the Main B/D if same error occures during initialization
5CAH600
Failure to write Main EEPROM during EEPROM R/W.
1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occured after initialization 3. Replace the Main B/D if same error occures during initialization
9513700 5DAAU
Shutter error occurred. After to occur error to return notes of the AUD short length, detect note at CSM separate part during initialize. No gate for insertion error during Deposit End for automatic accounting.
5Y0NK00
5X0NK00
5WASE00 5WASD00 5Q0NK00
5KASE00
5K0NK00
5K05Q00
5K05P00
Please check the shutter closed. 1. Remove note. 2. Replace CSM if same error occures during initialize. 1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization No gate for insertion error during Withdrawal for 1. Operate to initialize BRM(Recovery) automatic accounting. 2. Reboot the system when same error occurred (message timeout error) after initialization To set RJC as a stacker of rejected notes, while RJC is 1.Check to option to using RJC. not for use(NOT EXIST or SET NOT TO BE USED) 2.Operate to initialize BRM(Recovery) during Initial Info To set using RJCSet. while RJC is not exist during Initial 1.Check to option to Reject CST. Info Set 2. Operate to initialize BRM(Recovery) No gate for insertion error during Retract CSM + TE. 1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization To set RJC as a stacker of rejected notes, while RJC is 1.Check to option to Reject CST at withdrawal. not for use(NOT EXIST or SET NOT TO BE USED) 2.Operate to initialize BRM(Recovery) during Withdrawal Reject. No gate for insertion error during Withdrawal Reject. 1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization Error occurred by the Transport Path on the GS034 1. Open the lower unit during Withdrawal Reject. 2. Rotate the knob of the Mid Transport Path 3. Remove notes and substance in the Mid Transport Path(13) 4. Check whether the sensor is contaminated or not if there are No notes or substance Error occurred by the Transport Path on the GS033 during Withdrawal Reject.
1. Open the lower unit 2. Rotate the knob of the Mid Transport Path 3. Remove notes and substance in the Mid Transport Path(13) 4. Check whether the sensor is contaminated or not if there are No notes or substance
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17
Error Code manual
Problem Code 5K05N00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Transport Path on the GS032 during Withdrawal Reject.
1. Open the lower unit 2. Rotate the knob of the Mid Transport Path 3. Remove notes and substance in the Mid Transport Path(13) 4. Check whether the sensor is contaminated or not if there are No notes or substance
5K05M00
Error occurred by the Transport Path on the GS031 during Withdrawal Reject.
1. Open the lower unit 2. Rotate the knob of the Mid Transport Path 3. Remove notes and substance in the Mid Transport Path(13) 4. Check whether the sensor is contaminated or not if there are No notes or substance
5K05B00
Error occurred by the Transport Path on the GS022 during Withdrawal Reject.
1. Open the lower unit 2. Open the Mid Transport Path 3. Remove the banknotes and the foreign substance from the reject cassette (19) 4. Check whether the sensor is contaminated or not if there are No notes or substance
5K05300
Error occurred by the Transport Path on the GS003 during Withdrawal Reject.
1. Open the upper unit 2. Open the TE(Temporary Escrow) (12) 3. Open the Rear Transport Path(6) 4. Remove notes and substance in the Rear Transport Path(6) 5. Check whether the sensor is contaminated or not if there are No notes or substance
5K00600
GS006 light jam error duringWithdrawal Reject.
1. Open the upper unit 2. Open the TE(Temporary Escrow) (12) 3. Remove the cassette not received(9) 4. Remove the Jam between Rear Transport Path(7) and Rear Transport Path(11).
5D0NK00
No gate for insertion error during Initialize.
5B0NK00
5A0NK00
590NK00
570NK00
560NK00
540NK00
53ASE00 530NK00
520NK00
510NK00
9513500
9513600 5ZUS200 5ZUS100 5ZUS000 5YUS300
1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization No gate for insertion error during Retract TE. 1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization No gate for insertion error during Retract CSM. 1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization No gate for insertion error during System ready. "1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization" No gate for insertion error during Withdrawal. 1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization No gate for insertion error during Withdrawal Ready. 1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization No gate for insertion error during Deposit Cancel 1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization To set RJC as a stacker of rejected notes, while RJC is 1.Check to option to Reject CST. not for use(NOT EXIST or SET NOT TO BE USED) 2. Operate to initialize BRM(Recovery) during End. error during Deposit End. No gateDeposit for insertion 1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization No gate for insertion error during Deposit Count. 1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization No gate for insertion error during Deposit Ready. 1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization Disable or disconnect with outter shutter 1. Check the usb/serial cable that is between outter shutter device and CE 2. Disable and enable outter shutter driver 3. Restart outter shutter device Update BRM VDM Dll File. USB received data descrambling error. Failure in certification stage 2. Failure in certification stage 1. USB command data length error during Deposit End for automatic accounting.
Update BRM VDM Dll File. 1. Restart over AP-SP 1. Restart over AP-SP 1. Restart over AP-SP "1. Check USB connection2. Operate to initialize BRM(Recovery)"
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18
Error Code manual
Problem Code 5YUS100 5YBS200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
USB sequence number duplicate error during Deposit End for automatic accounting. RBU connection MI error during Deposit End for automatic accounting.
1. Restart over AP-SP "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5YBS100
RBU connection sequence error during Deposit End for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error automatic accounting. occurred (message timeout error) after initialization"
5YBS000
RBU communication timeout error during Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5YBR700
RBU response message timeout error during Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5YBR000
RBU response timeout during Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5YBHG00
No detect inter lock during RC EEPROM R/W during Deposit End for automatic accounting. RC5 EEPROM data verify error during Deposit End for automatic accounting. RC4 EEPROM data verify error during Deposit End for automatic accounting. RC3 EEPROM data verify error during Deposit End for automatic accounting. RC2 EEPROM data verify error during Deposit End for automatic accounting. RC1 EEPROM data verify error during Deposit End for automatic accounting. RC5 EEPROM Write error during Deposit End for automatic accounting. RC4 EEPROM Write error during Deposit End for automatic accounting. RC3 EEPROM Write error during Deposit End for automatic accounting. RC2 EEPROM Write error during Deposit End for automatic accounting. RC1 EEPROM Write error during Deposit End for automatic accounting. RC5 EEPROM read error during Deposit End for automatic accounting. RC4 EEPROM read error during Deposit End for automatic accounting. RC3 EEPROM read error during Deposit End for automatic accounting. RC2 EEPROM read error during Deposit End for automatic accounting. RC1 EEPROM read error during Deposit End for automatic accounting. Deposit cassette is set Reject Receipt cassette in the absence of deposit cassette during Deposit End for automatic accounting. No RC to deposit during Deposit End for automatic accounting. Separate count is more than Remain count when updating notes count duringduring Deposit End for automatic accounting. 2 more note count setting error during Deposit End for automatic accounting. Message timeout error while Stop Ready during Deposit End for automatic accounting.
"1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check state of multi Deposit Cassette error or full2. Operate to initialize BRM(Recovery)"
5YBHF00 5YBHE00 5YBHD00 5YBHC00 5YBHB00 5YBHA00 5YBH900 5YBH800 5YBH700 5YBH600 5YBH500 5YBH400 5YBH300 5YBH200 5YBH100 5YASJ00
5YASF00 5YAS800 5YAS600 5YARJ00
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5YARC00
BC reponse message timeout error during Deposit End "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error for automatic accounting. occurred (message timeout error) after initialization"
5YARB00
Remain notes process message timeout error when auto recoveryduring Deposit End for automatic accounting. BM notes revert message timeout error when auto recoveryduring Deposit End for automatic accounting.
5YARA00
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
19
Error Code manual
Problem Code 5YAR900
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Stack ready message timeout error when auto recoveryduring Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5YAR700
RBU response message timeout error during Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5YAR300
Message timeout error during postprocessing to Deposit End for automatic accounting Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5YAR200
Message timeout error during transaction operation in the Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5YAR100
Message timeout error during operation ready in the Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5YANR00
In case of difference between RJC stack count and RC separate count at auto-recovery test operation during Deposit End for automatic accounting. Failure to stacking other cassette at JAM recovery during Deposit End for automatic accounting.. In case of Deposit End for automatic accounting count less than Deposit Count after count alignment during Deposit End for automatic accounting. In case of difference between UTC2 stack count and forged notes count during Retracting TE UTC . Forged notes count not match UTC2 stack count when Deposit End for automatic accounting Deposit Count. In case of difference between UTC2 stack count during Deposit End for automatic accounting and forged notes count during Deposit End for automatic accounting. In case of denomination stack count during Deposit End for automatic accounting more than denomination stack count during Deposit End for automatic accounting. In case of difference between receipt amout and Deposit Count amount with out reject notes durng Deposit End for automatic accounting. In case of difference between notes count from Deposit Count and receipt count from Deposit End for automatic accounting without reject notes during Deposit End for automatic accounting. In case of difference between stack count to RC5 and BC pass info of normal count in the Deposit End for automatic accounting. In case of difference between stack count to RC4 and BC pass info of normal count in the Deposit End for automatic accounting. In case of difference between stack count to RC3 and BC pass info of normal count in the Deposit End for automatic accounting. In case of difference between stack count to RC2 and BC pass info of normal count in the Deposit End for automatic accounting. In case of difference between stack count to RC1 and BC pass info of normal count in the Deposit End for automatic accounting. No notes in the TE during retry Deposit Cancel with auto recovery operation because of the error from Deposit Cancel. Error to NVRAM(128denominations) Read/ Write during Deposit End for automatic accounting.
1. Operate to initialize BRM(Recovery)
5YAEF00
RBU RS485 connection line disorder during Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5YAEE00
RBU RS485 communication sequence disorder during Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5YAE600
Error to received Deposit End for automatic accounting "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error during TE Button Operating. occurred (message timeout error) after initialization"
5YANQ00 5YANP00
5YANH00 5YANG00 5YANF00
5YAN900
5YAN800
5YAN600
5YAN500
5YAN400
5YAN300
5YAN200
5YAN100
5YAL100 5YAH500
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
1. Operate to initialize BRM(Recovery)
1. Operate to initialize BRM(Recovery)
1. Operate to initialize BRM(Recovery)
1. Operate to initialize BRM(Recovery)
1. Operate to initialize BRM(Recovery)
1. Operate to initialize BRM(Recovery)
1. Operate to initialize BRM(Recovery)
1. Operate to initialize BRM(Recovery)
1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
20
Error Code manual
Problem Code 5YAE400
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Deposit End for automatic accounting transaction was executed without Initializing after power on . Received operation command without System Info Read during Deposit End for automatic accounting. Status on not operation receiption command during Deposit End for automatic accounting. Received operation command without Initial Info Set during Deposit End for automatic accounting. Retracting cassette set UTC1 or UTC2 in unused UTC before to operation during Deposit End for automatic accounting.. Removal status of RC to store abnormal serial number before the operation duringDeposit End for automatic accounting.. Removal status of RC to store Retracted CSM notes before the operation during Deposit End for automatic accounting. Unused status of RC to store doubted notes before the operation during Deposit End for automatic accounting.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Check the SP setting.2. Restart over AP-SP3. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization"
5YAAB00
Status of RC full before the operation during Deposit End for automatic accounting.
5YAAA00
Status of BC open before the operation during Deposit End for automatic accounting. Status of BMD removal before the operation during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check the notes full in the cassette " "1. Open the upper unit2. Check the lock lever in the BC"
5YAE300 5YAE200 5YAE100 5YAAK00
5YAAJ00 5YAAH00
5YAAG00
5YAAF00 5YAAE00 5YAAD00 5YAAC00
5YAA900
5YAA800
5YAA700 5YAA600 5YAA400 5YAA300 5YAA200 5YAA100 5YA2W00
"1. Open the lower unit2. Open the Mid Transport Path3. Check the recycle cassette load/removal" "1. Check that RC for retracting Notes is equipped2. Operate to initialize BRM(Recovery)3. Excluding RC removed from Retracted cassette when you use a TE for the test" "1. Check to load RC which receipts doubted notes2. Operate to initialize BRM(Recovery)3. Excluding RC removed from doubted cassette when you use a TE for the test" Status of RC empty before the operation during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes End for automatic accounting. quantity in the recycle cassettes(A~E)" Status of UTC2 full before the operation during Deposit "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note End for automatic accounting. cassette(10) is full" Status of UTC1 full before the operation during Deposit "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette End for automatic accounting. not received(9) is full" Status of RJC full before the operation during Deposit "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject End for automatic accounting. cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
"1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. operation during Deposit End for automatic accounting. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" Status of RJC removal before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Deposit End for automatic accounting. Load/Removal" Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011" Deposit End for automatic accounting. Status of BMU removal before the operation during 1. Check Load/Removal of the upper unit Deposit End for automatic accounting. Status of BMU inter lock detachment before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error operation during Deposit End for automatic accounting. occures" Status of TE open before the operation during Deposit "1. Open the upper Unit2. Check open/close of TE(12)" End for automatic accounting. Status of UTC removal before the operation during "1. Open the upper unit2. Check removal of the cassette not received(9)" Deposit End for automatic accounting. Status of remaining notes on the return Path(GS802) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the before the operation during Deposit End for automatic BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is accounting. contaminated or not if there are No notes or substance"
5YA2Q00
Status of remaining notes on the return Path(GS034) before the operation during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5YA2P00
Status of remaining notes on the return Path(GS033) before the operation during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5YA2N00
Status of remaining notes on the return Path(GS032) before the operation during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
21
Error Code manual
Problem Code 5YA2M00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of remaining notes on the return Path(GS031) before the operation during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
Status of remaining notes on the return Path(GS703) before the operation during Deposit End for automatic accounting. Status of remaining notes on the return Path(GS619) before the operation during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5YA2H00
Status of remaining notes on the return Path(GS618) before the operation during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5YA2G00
Status of remaining notes on the return Path(GS614) before the operation during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5YA2C00
Error occurred by the notes remained in the BCU(CIS Sensor or DD Sensor) during Deposit End for automatic accounting .
1. Open the upper unit. 2. Open CSM 3. Open BC(5) 4. Remove the notes and substance on the Rear Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance
5YA2B00
Status of remaining notes on the return Path(GS022) before the operation during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5YA2A00
Status of remaining notes on the return Path(GS021) before the operation during Deposit End for automatic accounting. Status of remaining notes on the return Path(GS006) before the operation during Deposit End for automatic accounting.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5YA2500
Status of remaining notes on the return Path(GS005) before the operation during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5YA2400
Status of remaining notes on the return Path(GS004) before the operation during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5YA2300
Status of remaining notes on the return Path(GS003) before the operation during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5YA2200
Status of remaining notes on the return Path(GS002) before the operation during Deposit End for automatic accounting.
5YA2100
Status of remaining notes on the return Path(GS801) before the operation during Deposit End for automatic accounting.
5Y9R300
RJC message timeout error during postprocessing to Deposit End for automatic accounting Error.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y9R200
RJC message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit End for automatic accounting. occurred (message timeout error) after initialization"
5Y9R100
RJC message timeout error during operation ready in the Deposit End for automatic accounting.
5YA2K00
5YA2J00
5YA2600
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
22
Error Code manual
Problem Code 5Y9P100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RJC motor error during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Check the stage after open the door and push the lever5. Check the sensor." "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
5Y9J100
RJC full detect error during Deposit End for automatic accounting.
5Y91500
RJC GSA05 dark jam error during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y91300
RJC GSA03 dark jam error during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y8S900
Receive retry error from BC during Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y8S400
Receive ETC. error from BC during Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y8S200
Receive abnormal BCC from BC during Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y8S100
Receive abnormal MI from BC during Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y8R900
BC message timeout error during Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y8R300
BC message timeout error during postprocessing to Deposit End for automatic accounting Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y8R200
BC message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit End for automatic accounting. occurred (message timeout error) after initialization"
5Y8R100
BC message timeout error during operation ready in the Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y8HS29
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the Deposit End for automatic accounting. Error of the BC Stop DAC Set Fail Scan Driver Init During in the Deposit End for automatic accounting. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Deposit End for automatic Error of theaccounting. Hall Sensor Shading Fail BCU Ready During in the Deposit End for automatic accounting. Error of the Hall Sensor Dac Set Fail BCU Ready During in the Deposit End for automatic accounting. Error of the MR/UV/DD Sampling BCU Ready During in the Deposit End for automatic accounting. Error of the DAC Set Fail BCU Ready During in the Deposit End for automatic accounting. Error of the AFE Chip Set BCU Ready During in the Deposit End for automatic accounting. Error of the CIS Shading BCU Ready During in the Deposit End for automatic accounting. Error of the Light Source Set Fail BCU Ready During in the Deposit End for automatic accounting. Error of the CIS Led On Value Set Fail BCU Ready During in the Deposit End for automatic accounting. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the Deposit End for automatic accounting. Error of the Fpga Write BCU Ready During in the Deposit End for automatic accounting. Error of the DAC Set Fail Scan Driver Init During in the Deposit End for automatic accounting. Error of the CIS Shading Scan Driver Init During in the Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading"
5Y8HS28 5Y8HS22 5Y8HS1B 5Y8HS1A 5Y8HS19 5Y8HS18 5Y8HS17 5Y8HS15 5Y8HS14 5Y8HS13 5Y8HS12 5Y8HS11 5Y8HS08 5Y8HS05
"1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading
© Hyosung TNS Inc. All Rights Reserved.
23
Error Code manual
Problem Code 5Y8HS04
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of the Light Source Set Fail Scan Driver Init During in the Deposit End for automatic accounting. Error of the CIS Led On Value Set Fail Scan Driver Init During in the Deposit End for automatic accounting. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Deposit End for automatic accounting. Error of the Fpga Write Scan Driver Init During in the Deposit End for automatic accounting. Error of Currency Set Recognition Algorithm in the Deposit End for automatic accounting. Error of Ready Recognition Algorithm in the Deposit End for automatic accounting. Error of Initialize Recognition Algorithm in the Deposit End for automatic accounting. Error of Timeout during BcUsbTask Message in the Deposit End for automatic accounting. Error of Timeout during UartTask Message in the Deposit End for automatic accounting. Error of Timeout during ScanTask Message Message in the Deposit End for automatic accounting. Error of Timeout during RecogTask Message in the Deposit End for automatic accounting. Error of transaction setting during receiving BCU mode command in the Deposit End for automatic accounting . Error of recognized mode during receiving BCU mode command in the Deposit End for automatic accounting .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
5Y8HG24
Error of encoder set-up mode during receiving BCU ready command in the Deposit End for automatic accounting .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5Y8HG23
Error of set up for DD sensor DAC during receiving BCU ready command in the Deposit End for automatic accounting .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5Y8HG22
Error of DD sensor initialization during receiving BCU ready command in the Deposit End for automatic accounting .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5Y8HG21
Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is command in the Deposit End for automatic accounting . contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5Y8HG20
Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is command in the Deposit End for automatic accounting . contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5Y8HG12
BC spec differs from data write command paramter during Deposit End for automatic accounting.
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
5Y8HG11
Error of no country code set up during receiving BCU ready command in the Deposit End for automatic accounting . Error of no recognition DB for the country during receiving BCU data write command in the Deposit End for automatic accounting . Error of country-code set up during receiving BCU data write command in the Deposit End for automatic accounting . Error of available support country numbers set up during receiving BCU data write command in the Deposit End for automatic accounting . Error of BCU undefined command reception during Deposit End for automatic accounting. Error of the BC insert direction during BCU ready command in the Deposit End for automatic accounting. Error of the recognition level set up during BCU ready command in the Deposit End for automatic accounting. Error of mode set up during BCU ready command in the Deposit End for automatic accounting.
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization"
5Y8HS03 5Y8HS02 5Y8HS01 5Y8HJ03 5Y8HJ02 5Y8HJ01 5Y8HI04 5Y8HI03 5Y8HI02 5Y8HI01 5Y8HG37
5Y8HG36
5Y8HG10
5Y8HG09 5Y8HG08
5Y8HG07 5Y8HG06 5Y8HG05 5Y8HG04
"1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization"
© Hyosung TNS Inc. All Rights Reserved.
24
Error Code manual
Problem Code 5Y8HG03 5Y8HG02 5Y8HG01 5Y8HF20 5Y8HF19 5Y8HF18 5Y8HF17 5Y8HF16 5Y8HF15 5Y8HF14 5Y8HF13 5Y8HF12 5Y8HF11 5Y8HF09 5Y8HF08 5Y8HF07 5Y8HF06 5Y8HF05 5Y8HF04 5Y8HF03 5Y8HA15 5Y8HA14 5Y8HA13 5Y8HA12 5Y8HA11 5Y8HA10 5Y8HA09 5Y8HA08 5Y8HA07 5Y8HA06 5Y8HA05 5Y8HA04 5Y8HA03 5Y8HA02 5Y8HA01 5Y7R300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of the transaction ready set up during BCU ready command in the Deposit End for automatic accounting. Error of the recognition level set up during BCU mode command in the Deposit End for automatic accounting. Error of mode set up during BCU Mode Command in the Deposit End for automatic accounting. Error to load recognition DB #10 during Deposit End for automatic accounting. Error to load recognition DB #09 during Deposit End for automatic accounting. Error to load recognition DB #08 during Deposit End for automatic accounting. Error to load recognition DB #07 during Deposit End for automatic accounting. Error to load recognition DB #06 during Deposit End for automatic accounting. Error to load recognition DB #05 during Deposit End for automatic accounting. Error to load recognition DB #04 during Deposit End for automatic accounting. Error to load recognition DB #03 during Deposit End for automatic accounting. Error to load recognition DB #02 during Deposit End for automatic accounting. Error to load recognition DB #01 during Deposit End for automatic accounting. Error to FPGA Read during Deposit End for automatic accounting. Error to FPGA initialize during Deposit End for automatic accounting. Error to load to info of BC FPGA header during Deposit End for automatic accounting. Error to BC FPGA configuration during Deposit End for automatic accounting. Error to BC FPGA data checksum during Deposit End for automatic accounting. Error to load recognition DB table during Deposit End for automatic accounting. Error to load shading data of the CIS during Deposit End for automatic accounting. Error GS801A, GS801B, GS802A, GS802B during Deposit End for automatic accounting. Error GS801B, GS802A, GS802B during Deposit End for automatic accounting. Error GS801A, GS802A, GS802B during Deposit End for automatic accounting. Error GS802A, GS802B during Deposit End for automatic accounting. Error GS801A, GS801B, GS802B during Deposit End for automatic accounting. Error GS801B, GS802B during Deposit End for automatic accounting. Error GS801A, GS802B during Deposit End for automatic accounting. Error GS802B during Deposit End for automatic accounting. Error GS801A, GS801B, GS802A during Deposit End for automatic accounting. Error GS801B, GS802A during Deposit End for automatic accounting. Error GS801A, GS802A during Deposit End for automatic accounting. Error GS802A during Deposit End for automatic accounting. Error GS801A, GS801B during Deposit End for automatic accounting. Error GS801B during Deposit End for automatic accounting. Error GS801A during Deposit End for automatic accounting. TE message timeout error during postprocessing to Deposit End for automatic accounting Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Re-download BC FPGA2. Change the BC B/D if continuous error." "1. Re-download BC FPGA2. Change the BC B/D if continuous error." "1. Re-download BC FPGA2. Change the BC B/D if continuous error." "1. Re-download BC FPGA2. Change the BC B/D if continuous error." "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
25
Error Code manual
Problem Code 5Y7R200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit End for automatic accounting. occurred (message timeout error) after initialization"
5Y7R100
TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Deposit End for automatic accounting. occurred (message timeout error) after initialization"
5Y7J300
Normal Receipt End is not possible during Deposit End 1. Operate to initialize BRM(Recovery) for automatic accounting. TE drum empty during Deposit End for automatic "1. Open the upper unit2. Check the notes remain in the TE(12)3. Check the accounting. GS701/GS702/GS709 Sensor4. Remove notes remain in the TE"
5Y7J200
5Y7J100
TE drum full during Deposit End for automatic accounting. Detect the rear end of tape during Deposit End for automatic accounting.
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes remain in the TE" "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
5Y7G600
No detect the rear end of tape during Deposit End for automatic accounting.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
5Y7G500
Detect the front end of tape during Deposit End for automatic accounting.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
5Y7G400
No detect the front end of tape during Deposit End for automatic accounting.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
5Y7G300
Motor stop disorder during Deposit End for automatic accounting. Motor separate direction operation disorder during during Deposit End for automatic accounting. Motor stack direction operation disorder during Deposit End for automatic accounting. Error occurred by the notes remained on the GS709 during Deposit End for automatic accounting.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5Y72300
Error occurred by the notes remained on the GS703 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5Y72200
Error occurred by the notes remained on the GS702 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5Y72100
Error occurred by the notes remained on the GS701 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5Y71300
GS703 dark jam during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5Y6R300
CSM message timeout error during postprocessing to Deposit End for automatic accounting Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y6R200
CSM message timeout error during transaction operation in the Deposit End for automatic accounting Transaction. CSM message timeout error during operation ready in the Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
Undefined command of RC5 during Deposit End for automatic accounting. Undefined Return Values of RC5 during Deposit End for automatic accounting. RC5 message timeout error during postprocessing to Deposit End for automatic accounting Error.
1. Operate to initialize BRM(Recovery)
RC5 message timeout error during transaction operation in the Deposit End for automatic accounting Transaction. RC5 message timeout error during operation ready in the Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y7G700
5Y7G200 5Y7G100 5Y72800
5Y6R100
5Y5S200 5Y5S100 5Y5R300
5Y5R200
5Y5R100
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly" "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
26
Error Code manual
Problem Code 5Y5J300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC5 full check failure during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle accounting. cassette (E)4. Check the stage status after open the recycle cassette(E)5. Check contamination status of the GS512 sensor."
5Y5GL00
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit End for automatic accounting.(Motor status cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. error) Remove notes and substance using jam removal Knob in the upper side6. Check the GS507 sensor status if there are No notes or substance"
5Y5GK00
Failure to RC5 stack roller retreat during Deposit End for automatic accounting.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the jam removal knob rotates softly"
5Y5GJ00
Failure of RC5 stack roller retreat during Deposit End for automatic accounting.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
5Y5GH00
Encoder Sensor(GS513) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Deposit End for automatic accounting.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
5Y5GG00
Encoder Sensor(GS513) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Deposit End for automatic accounting.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
5Y5GC00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5Y5GB00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5Y5GA00
RC5 solenoid echo disorder error during Deposit End for automatic accounting.
5Y5G800
Failure to RC5 push pressure movement during Deposit End for automatic accounting.
5Y5G600
Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Deposit End for cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check automatic accounting. the jam removal knob rotates softly"
5Y5G500
Failure of RC5 stack roller retreat during Deposit End for automatic accounting.(sensor error)
5Y5G400
Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Deposit End for automatic cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Y5G200
Failure to move stack position of RC5 PP during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Y5G100
Failure of return notes to RC5 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (E) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
27
Error Code manual
Problem Code 5Y57500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS505 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y56500
Error occurred by the Return Transport Path(GS505) during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y55500
Error occurred by the Transport Path on the GS505 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y52500
Error occurred by the notes remained on the GS505 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y52200
Error occurred by the notes remained on the GS502 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y52100
Error occurred by the notes remained on the GS501 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y51500
GS505 sensor jam during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y51200
GS502 sensor jam during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y51100
GS501 sensor jam during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y50500
GS505 light jam error during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the accounting. recycle cassette(18)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5Y4S200
Undefined command of RC4 during Deposit End for automatic accounting. Undefined return value of RC4 during Deposit End for automatic accounting. RC4 message timeout error in process of the error treatment during Deposit End for automatic accounting.
1. Operate to initialize BRM(Recovery)
RC4 message timeout error Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y4S100 5Y4R300
5Y4R200
1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
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28
Error Code manual
Problem Code 5Y4R100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC4 message timeout error Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y4J300
RC4 full check failure during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle accounting. cassette (D)4. Check the stage status after open the recycle cassette(D)5. Check contamination status of the GS412 sensor."
5Y4GL00
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit End for automatic accounting.(Motor status cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. error) Remove notes and substance using jam removal Knob in the upper side6. Check the GS407 sensor status if there are No notes or substance"
5Y4GK00
Failure to RC4 stack roller retreat during Deposit End for automatic accounting.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the jam removal knob rotates softly"
5Y4GJ00
Failure of RC4 stack roller retreat during Deposit End for automatic accounting.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
5Y4GH00
Encoder Sensor(GS413) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Deposit End for automatic accounting.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
5Y4GG00
Encoder Sensor(GS413) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Deposit End for automatic accounting.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
5Y4GC00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5Y4GB00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5Y4GA00
RC4 solenoid echo disorder error during Deposit End for automatic accounting.
5Y4G800
Failure to RC4 push pressure movement during Deposit End for automatic accounting.
5Y4G600
Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Deposit End for cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. automatic accounting. Check the jam removal knob rotates softly"
5Y4G500
Failure of RC4 stack roller retreat during Deposit End for automatic accounting.(sensor error)
5Y4G400
Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Deposit End for automatic cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Y4G200
Failure to move stack position of RC4 PP during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (D) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
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29
Error Code manual
Problem Code 5Y4G100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure of return notes to RC4 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y47500
Error occurred by the notes disorder on the GS405 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y46500
Error occurred by the Return Transport Path(GS405 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y45500
Error occurred by the Transport Path on the GS405 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y42500
Error occurred by the notes remained on the GS405 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y42200
Error occurred by the notes remained on the GS402 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y42100
Error occurred by the notes remained on the GS401 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y41500
GS405 sensor jam during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y41200
GS402 sensor jam during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y41100
GS401 sensor jam during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y40500
GS405 light jam error during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the accounting. recycle cassette(17)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5Y3S200
Undefined command of RC3 during Deposit End for automatic accounting. Undefined return value of RC3 during Deposit End for automatic accounting.
5Y3S100
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
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30
Error Code manual
Problem Code 5Y3R300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC3 message timeout error during postprocessing to Deposit End for automatic accounting Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y3R200
RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit End for automatic accounting. occurred (message timeout error) after initialization"
5Y3R100
RC3 message timeout error during operation ready in the Deposit End for automatic accounting.
5Y3J300
RC3 full check failure during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle accounting. cassette (C)4. Check the stage status after open the recycle cassette(C)5. Check contamination status of the GS312 sensor."
5Y3GL00
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit End for automatic accounting.(Motor status cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. error) Remove notes and substance using jam removal Knob in the upper side6. Check the GS307 sensor status if there are No notes or substance"
5Y3GK00
Failure to RC3 stack roller retreat during Deposit End for automatic accounting.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the jam removal knob rotates softly"
5Y3GJ00
Failure of RC3 stack roller retreat during Deposit End for automatic accounting.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
5Y3GH00
Encoder Sensor(GS313) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Deposit End for automatic accounting.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
5Y3GG00
Encoder Sensor(GS313) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Deposit End for automatic accounting.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
5Y3GC00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5Y3GB00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5Y3GA00
RC3 solenoid echo disorder error during Deposit End for automatic accounting.
5Y3G800
Failure to RC3 push pressure movement during Deposit End for automatic accounting.
5Y3G600
Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Deposit End for cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. automatic accounting. Check the jam removal knob rotates softly"
5Y3G500
Failure of RC3 stack roller retreat during Deposit End for automatic accounting.(sensor error)
5Y3G400
Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Deposit End for automatic cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (C) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
31
Error Code manual
Problem Code 5Y3G200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to move stack position of RC3 PP during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Y3G100
Failure of return notes to during RC3 Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y37500
Error occurred by the notes disorder on the GS305 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y36500
Error occurred by the Return Transport Path(GS305) during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y35500
Error occurred by the Transport Path on the GS305 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y32500
Error occurred by the notes remained on the GS305 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y32200
Error occurred by the notes remained on the GS302 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y32100
Error occurred by the notes remained on the GS301 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y31500
GS305 sensor jam during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y31200
GS302 sensor jam during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y31100
GS301 sensor jam during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y30500
GS305 light jam error during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the accounting. recycle cassette(16)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
© Hyosung TNS Inc. All Rights Reserved.
32
Error Code manual
Problem Code 5Y2S200 5Y2S100 5Y2R300
5Y2R200
5Y2R100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Undefined command of RC2 during Deposit End for automatic accounting. Undefined return value of RC2 during Deposit End for automatic accounting. RC2 message timeout error during postprocessing to Deposit End for automatic accounting Error.
1. Operate to initialize BRM(Recovery)
RC2 message timeout error during transaction operation in the Deposit End for automatic accounting Transaction. RC2 message timeout error during operation ready in the Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y2J300
RC2 full check failure during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle accounting. cassette (B)4. Check the stage status after open the recycle cassette(B)5. Check contamination of GS212 sensor."
5Y2GL00
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit End for automatic accounting.(Motor status cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. error) Remove notes and substance using jam removal Knob in the upper side6. Check the GS207 sensor status if there are No notes or substance"
5Y2GK00
Failure to RC2 stack roller retreat during Deposit End for automatic accounting.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the jam removal knob rotates softly"
5Y2GJ00
Failure of RC2 stack roller retreat during Deposit End for automatic accounting.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
5Y2GH00
Encoder Sensor(GS213) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Deposit End for automatic accounting.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
5Y2GG00
Encoder Sensor(GS213) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Deposit End for automatic accounting.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
5Y2GC00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5Y2GB00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5Y2GA00
RC2 solenoid echo disorder error during Deposit End for automatic accounting.
5Y2G800
Failure to RC2 push pressure movement during Deposit End for automatic accounting.
5Y2G600
Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Deposit End for cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check automatic accounting. the jam removal knob rotates softly"
5Y2G500
Failure of RC2 stack roller retreat during Deposit End for automatic accounting.(sensor error)
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (B) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
33
Error Code manual
Problem Code 5Y2G400
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Deposit End for automatic cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Y2G200
Failure to move stack position of RC2 PP.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Y2G100
Failure of return notes to RC2 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y27500
Error occurred by the notes disorder on the GS205 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y26500
Error occurred by the Return Transport Path(GS205) during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y25500
Error occurred by the Transport Path on the GS205 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y22500
Error occurred by the notes remained on the GS205 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y22200
Error occurred by the notes remained on the GS202 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y22100
Error occurred by the notes remained on the GS201 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y21500
GS205 sensor jam during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y21200
GS202 sensor jam during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
34
Error Code manual
Problem Code 5Y21100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
GS201 sensor jam during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y20500
GS205 light jam error during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the accounting. recycle cassette(15)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5Y1S200
Undefined command of RC1 during Deposit End for automatic accounting. Undefined return value of RC1 during Deposit End for automatic accounting. RC1 message timeout error during postprocessing to Deposit End for automatic accounting Error.
1. Operate to initialize BRM(Recovery)
5Y1R200
RC1 message timeout error Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y1R100
RC1 message timeout error Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y1J300
RC1 full check failure during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle accounting. cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check contamination of sensor GS112"
5Y1GL00
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit End for automatic accounting.(Motor status cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. error) Remove notes and substance using jam removal Knob in the upper side6. Check the GS107 sensor status if there are No notes or substance"
5Y1GK00
Failure of RC1 stack roller retreat during Deposit End for automatic accounting.(Motor status error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5Y1GJ00
Failure of RC1 stack roller retreat during Deposit End for automatic accounting.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5Y1GH00
Encoder Sensor(GS113) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Deposit End for automatic accounting.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
5Y1GG00
Encoder Sensor(GS113) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Deposit End for automatic accounting.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
5Y1GC00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5Y1GB00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Deposit End for automatic accounting. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5Y1GA00
RC1 solenoid echo disorder error during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette(A) and reload4. Replace the cassette when same error occurs"
5Y1G800
Failure to RC1 push pressure movement during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
5Y1S100 5Y1R300
1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
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35
Error Code manual
Problem Code 5Y1G600
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Deposit End for cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check automatic accounting. the jam removal knob rotates softly"
5Y1G500
Failure of RC1 stack roller retreat during Deposit End for automatic accounting.(sensor error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5Y1G400
Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Deposit End for automatic cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Y1G200
Failure to move stack position of RC1 PP during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Y1G100
Failure of return notes to RC1 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y17500
Error occurred by the notes disorder on the GS105 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y16500
Error occurred by the Return Transport Path(GS105) during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y15500
Error occurred by the Transport Path on the GS105 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y12500
Error occurred by the notes remained on the GS105 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y12200
Error occurred by the notes remained on the GS102 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y12100
Error occurred by the notes remained on the GS101 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y11500
GS105 sensor jam during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
36
Error Code manual
Problem Code 5Y11200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
GS102 sensor jam during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y11100
GS101 sensor jam during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y10500
GS105 light jam error during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the accounting. recycle cassette(14)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5Y0R300
BM message timeout error during postprocessing to Deposit End for automatic accounting Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Y0R200
BM message timeout error during transaction operation in the Deposit End for automatic accounting Transaction. BM message timeout error during operation ready in the Deposit End for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
BC open error during Deposit End for automatic accounting. BMD removal error during Deposit End for automatic accounting. BMD inter lock error during Deposit End for automatic accounting. RJC removal error during Deposit End for automatic accounting. CSM open error during Deposit End for automatic accounting. Safe door open error during Deposit End for automatic accounting. BMU removal error during Deposit End for automatic accounting. BMU inter lock error during Deposit End for automatic accounting. TE open error during Deposit End for automatic accounting. UTC removal error during Deposit End for automatic accounting. Withdrawal recognition info is different with Deposit recognition info during Deposit End for automatic accounting. Failure to check the last note at the termination of mid transport path during Deposit End for automatic accounting. Checksum error when separate TE notes from TE during Deposit End for automatic accounting. Pick-up count did not match up with stack count when separate end in the Deposit End for automatic accounting. Status of UTC1 and UTC2 full during Deposit End for automatic accounting. Erro of failure to duplicate serial number during Deposit End for automatic accounting.. Failure to Timeout 3 Way Gate 120 degree mode conversion during Deposit Count during Deposit End for automatic accounting. Failure to 3 Way Gate 120 degree mode conversion during Deposit End for automatic accounting. Failure to 3 Way Gate 0 degree mode conversion during Deposit End for automatic accounting. Decreassed encoder count of GM004 moter less than previous values during Deposit End for automatic accounting.encoder count of GM002 moter less than Decreased previous values during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the customer service module (CSM)3. Check the lock lever in the BC" 1. Check the lower Unit load/removal
5Y0R100
5Y0QA00 5Y0Q900 5Y0Q800 5Y0Q700 5Y0Q600 5Y0Q500 5Y0Q400 5Y0Q300 5Y0Q200 5Y0Q100 5Y0NL00 5Y0NC00
5Y0NA00 5Y0N900 5Y0K200 5Y0K100 5Y0G300
5Y0G200 5Y0G100 5Y0F700 5Y0F600
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Check the lower Unit load/removal2. Replace a cherry switch when error occures" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011" 1. Check the safe door open 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette not received(9) is full" "1. Check the duplicate note and remove the note.2. Operate to initialize BRM(Recovery)" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
© Hyosung TNS Inc. All Rights Reserved.
37
Error Code manual
Problem Code 5Y0F500 5Y0F400
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Decreased encoder count of GM001 moter less than previous values during Deposit End for automatic accounting. GM004 motor step out return error during Deposit End for automatic accounting.
5Y0F200
GM002 motor step out return error during Deposit End for automatic accounting.
5Y0F100
GM001 motor step out return error during Deposit End for automatic accounting.
5Y0DY00
Error of failure to synchronizing recognition during Deposit End for automatic accounting. Error of failure to synchronizing recognition during Deposit End for automatic accounting. Error of failure to synchronizing recognition during Deposit End for automatic accounting. Error of failure to synchronizing recognition during Deposit End for automatic accounting. Error of failure to synchronizing recognition during Deposit End for automatic accounting. Error of failure to synchronizing recognition during Deposit End for automatic accounting. Error of failure to synchronizing recognition during Deposit End for automatic accounting. Error of failure to synchronizing recognition during Deposit End for automatic accounting. Error occurred by the notes disorder on the GS802 during Deposit End for automatic accounting.
5Y0DX00 5Y0DW00 5Y0DV00 5Y0DU00 5Y0DT00 5Y0DS00 5Y0DR00 5Y07W00
1. Operate to initialize BRM(Recovery) "1. Open the lower unit2. Check the knob rotates in the Mid Transport Path(20)3. Check the notes and substance inside of the Mid Transport Path4. Check the sensor GS023 status" "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates softly3.Check remained Notes and substance in the upper Transport Path4. Check the GS007 Sensor" "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly 3.Check remained Notes and substance in the upper Transport Path4. Check the GS804 Sensor" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y07Q00
Error occurred by the notes disorder on the GS034 during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y07P00
Error occurred by the notes disorder on the GS033 during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y07N00
Error occurred by the notes disorder on the GS032 during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y07M00
Error occurred by the notes disorder on the GS031 during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y07K00
Error occurred by the notes disorder on the GS703 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5Y07J00
Error occurred by the notes disorder on the GS619 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y07H00
Error occurred by the notes disorder on the GS618 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y07G00
Error occurred by the notes disorder on the GS614 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y07B00
Error occurred by the notes disorder on the GS022 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y07A00
Error occurred by the notes disorder on the GS021 during Deposit End for automatic accounting.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance"
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38
Error Code manual
Problem Code 5Y07600
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS006 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y07500
Error occurred by the notes disorder on the GS005 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y07400
Error occurred by the notes disorder on the GS004 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y07300
Error occurred by the notes disorder on the GS003 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y07200
Error occurred by the notes disorder on the GS002 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the Front Transport Path (4)3. Remove the notes and the substance from the Front Transport Path (4)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y07100
Error occurred by the notes disorder on the GS801 during Deposit End for automatic accounting.
5Y06J00
Error occurred by the Return Transport Path(GS619) during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y06H00
Error occurred by the Return Transport Path(GS618) during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y06G00
Error occurred by the Return Transport Path(GS614) during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y05Y00
Error occurred by the Transport Path on the GS003 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y05W00
Error occurred by the Transport Path on the GS802 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y05Q00
Error occurred by the Transport Path on the GS034 during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y05P00
Error occurred by the Transport Path on the GS033 during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y05N00
Error occurred by the Transport Path on the GS032 during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y05M00
Error occurred by the Transport Path on the GS031 during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y05B00
Error occurred by the Transport Path on the GS022 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
39
Error Code manual
Problem Code 5Y05A00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Transport Path on the GS021 during Deposit End for automatic accounting.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5Y05600
Error occurred by the Transport Path on the GS006 during Deposit End for automatic accounting.
5Y05500
Error occurred by the Transport Path on the GS005 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y05400
Error occurred by the Transport Path on the GS004 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5Y05300
Error occurred by the Transport Path on the GS003 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y05200
Error occurred by the Transport Path on the GS002 during Deposit End for automatic accounting.
5Y05100
Error occurred by the Transport Path on the GS801 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y02W00
Error occurred by the notes remained on the GS802 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y02Q00
Error occurred by the notes remained on the GS034 during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y02P00
Error occurred by the notes remained on the GS033 during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y02N00
Error occurred by the notes remained on the GS032 during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y02M00
Error occurred by the notes remained on the GS031 during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y02K00
Error occurred by the notes remained on the GS703 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5Y02J00
Error occurred by the notes remained on the GS619 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y02H00
Error occurred by the notes remained on the GS618 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y02G00
Error occurred by the notes remained on the GS614 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y02B00
Error occurred by the notes remained on the GS022 during Deposit End for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
40
Error Code manual
Problem Code 5Y02A00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS021 during Deposit End for automatic accounting.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y02600
Error occurred by the notes remained on the GS006 during Deposit End for automatic accounting.
5Y02500
Error occurred by the notes remained on the GS005 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y02400
Error occurred by the notes remained on the GS004 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y02300
Error occurred by the notes remained on the GS003 during Deposit End for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y02200
Error occurred by the notes remained on the GS002 during Deposit End for automatic accounting.
5Y02100
5Y01W00
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" Error occurred by the notes remained on the GS801 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the during Deposit End for automatic accounting. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" GS802 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Open the accounting. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y01Q00
GS034 dark jam error during Deposit End for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y01P00
GS033 dark jam error during Deposit End for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y01N00
GS032 dark jam error during Deposit End for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y01M00
GS031 dark jam error during Deposit End for automatic "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove accounting. notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y01K00
GS703 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of accounting. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5Y01J00
GS619 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Remove accounting. substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance."
5Y01H00
GS618 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Remove accounting. substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance."
5Y01G00
GS614 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Remove accounting. substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance."
5Y01B00
GS022 dark jam error during Deposit End for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes accounting. and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
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41
Error Code manual
Problem Code 5Y01A00
5Y01600
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
GS021 dark jam error during Deposit End for automatic "1. Open the lower unit2. Remove notes and substance in the Mid Transport accounting. Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" GS006 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the accounting. cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y01500
GS005 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes accounting. and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y01400
GS004 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the accounting. cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5Y01300
GS003 dark jam error during Deposit End for automatic "1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4. accounting. Remove the notes and substance on the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5Y01200
GS002 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Open the accounting. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" GS801 dark jam error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Open the accounting. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" GS802 light jam error during Deposit End for automatic "1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear accounting. Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."
5Y01100
5Y00W00
5Y00Q00 5Y00P00 5Y00N00 5Y00M00 5Y00B00 5Y00A00
5Y00600
5Y00500
5Y00400
5Y00300
5Y00200
GS034 light jam error during Deposit End for automatic accounting. GS033 light jam error during Deposit End for automatic accounting. GS032 light jam error during Deposit End for automatic accounting. GS031 light jam error during Deposit End for automatic accounting. GS022 light jam error during Deposit End for automatic accounting. GS021 light jam error during Deposit End for automatic accounting.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Rotate the knob of the Rear Transport Path(4)5. Remove notes in BC"
GS006 light jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the accounting. cassette not received(9)4. Remove the Jam between Rear Transport Path(7) and Rear Transport Path(11)." GS005 light jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the Jam accounting. between TE(12) and Rear Transport Path(11)." GS004 light jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the accounting. cassette not received(9)4. Remove the Jam between Rear Transport Path(8) and Rear Transport Path(11)." GS003 light jam error during Deposit End for automatic "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear accounting. Transport Path(6)4. Remove the Jam between Rear Transport Path(11) and Rear Transport Path(6)." GS002 light jam error during Deposit End for automatic "1. Open the upper unit2. Open the customer service module (CSM)3. Open the accounting. BC(5)4. Rotate the knob of the Front Transport Path(4)5. Remove the Jam between BC(5) and Front Transport Path(4)."
5Y00100
GS801 light jam error during Deposit End for automatic "1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the accounting. BC(5) 4.Remove notes and substance in the Front Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance "
5XUS300
USB command data length error during Withdrawal for "1. Check USB connection2. Operate to initialize BRM(Recovery)" automatic accounting. USB sequence number duplicate error during 1. Restart over AP-SP Withdrawal for automatic accounting.
5XUS100
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42
Error Code manual
Problem Code 5XBS200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RBU connection MI error during Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5XBS100
RBU connection sequence error during Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5XBS000
RBU communication timeout error during Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5XBHG00
No detect inter lock during RC EEPROM R/W during Withdrawal for automatic accounting. RC5 EEPROM data verify error during Withdrawal for automatic accounting. RC4 EEPROM data verify error during Withdrawal for automatic accounting. RC3 EEPROM data verify error during Withdrawal for automatic accounting. RC2 EEPROM data verify error during Withdrawal for automatic accounting. RC1 EEPROM data verify error during Withdrawal for automatic accounting. RC5 EEPROM Write error during Withdrawal for automatic accounting. RC4 EEPROM Write error during Withdrawal for automatic accounting. RC3 EEPROM Write error during Withdrawal for automatic accounting. RC2 EEPROM Write error during Withdrawal for automatic accounting. RC1 EEPROM Write error during Withdrawal for automatic accounting. RC5 EEPROM read error during Withdrawal for automatic accounting. RC4 EEPROM read error during Withdrawal for automatic accounting. RC3 EEPROM read error during Withdrawal for automatic accounting. RC2 EEPROM read error during Withdrawal for automatic accounting. RC1 EEPROM read error during Withdrawal for automatic accounting. Withdrawal for automatic accounting demand count is 0 itn the Withdrawal for automatic accounting. Withdrawal for automatic accounting demand count more than relevant CST remains count in the Withdrawal for automatic accounting. RC5 is not possible for Withdrawal for automatic accounting. RC4 is not possible for Withdrawal for automatic accounting. RC3 is not possible for Withdrawal for automatic accounting. RC2 is not possible for Withdrawal for automatic accounting. RC1 is not possible for Withdrawal for automatic accounting . Exceed demand for maximum Withdrawal for automatic accounting count error during Withdrawal for automatic accounting. No RC to deposit during Withdrawal for automatic accounting. CSM is Full during Withdrawal for automatic accounting. Separate count is more than Remain count when updating notes count during Withdrawal for automatic accounting. error when Withdrawal for automatic Comparative accounting denomination/note count set. 2 more note count setting error during Withdrawal for automatic accounting. Error to set the stack RC and withdrawal RC and stack RC in the same during Withdrawal for automatic accounting. Error setting to stack RC(0 or 2 more) to stack during Withdrawal for automatic accounting. Message timeout error during Stop Ready during Withdrawal for automatic accounting.
"1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" 1. Operate to initialize BRM(Recovery)
5XBHF00 5XBHE00 5XBHD00 5XBHC00 5XBHB00 5XBHA00 5XBH900 5XBH800 5XBH700 5XBH600 5XBH500 5XBH400 5XBH300 5XBH200 5XBH100 5XASY00 5XASX00
5XASW00 5XASV00 5XASU00 5XAST00 5XASS00 5XASR00
5XASF00 5XASC00 5XAS800 5XAS700 5XAS600 5XAS300 5XAS200 5XARJ00
1. Operate to initialize BRM(Recovery)
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
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43
Error Code manual
Problem Code 5XARC00
5XARB02
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
BC response message timeout error during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error for automatic accounting. occurred (message timeout error) after initialization" Message timeout error for processing notes remained in the auto recovery of Withdrawal for automatic accounting. BM notes revert message timeout error when auto recoveryduring Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5XAR900
Stack ready message timeout error when auto recoveryduring Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5XAR700
RBU response message timeout error during Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5XAR300
Message timeout error during error postprocessing of Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5XAR200
Message timeout error during transation operation in the Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5XAR100
Message timeout error during operation ready in the Withdrawal for automatic accounting .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5XANR00
In case of difference between RJC stack count and RC separate count at auto-recovery test operation during Withdrawal for automatic accounting. Failure to stacking other cassette at JAM recovery during Withdrawal for automatic accounting.. "Case of below is semi OK.When RC setting count is 0 during Withdrawal for automatic accounting, separation is set to sop. Actual count is more than remain count, remain count is more than require count.." CSM stack count is different with BC Normal Pass count during Withdrawal for automatic accounting. Error to NVRAM(128denominations) Read/ Write during Withdrawal for automatic accounting.
1. Operate to initialize BRM(Recovery)
5XARA01
5XANQ00 5XANL00
5XANA00 5XAH500
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
1. Operate to initialize BRM(Recovery) "1. Check actual count and SPL screen count.2. Setting RC count match actual count.3. Operate to initialize BRM(Recovery)"
1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5XAEF00
RBU RS485 connection line disorder during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error for automatic accounting. occurred (message timeout error) after initialization"
5XAEE00
RBU RS485 communication sequence disorder during Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5XAE600
Error to received Withdrawal for automatic accounting during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5XAE400
Withdrawal for automatic accounting transaction was executed without Initializing after power on. Received execute command without Read System Info. during Withdrawal for automatic accounting . Status on not operation receiption command during Withdrawal for automatic accounting . Received operation command without Initail Info Set during Withdrawal for automatic accounting . Status of RC empty before the operation during Withdrawal for automatic accounting. Status of UTC2 full before the operation during Withdrawal for automatic accounting . Status of UTC1 full before the operation during Withdrawal for automatic accounting. Status of RJC full before the operation during Withdrawal for automatic accounting.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes quantity in the recycle cassettes(A~E)" "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note cassette(10) is full" "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette not received(9) is full" "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
Status of BC open before the operation during Withdrawal for automatic accounting.
"1. Open the upper unit2. Check the lock lever in the BC"
5XAE300 5XAE200 5XAE100 5XAAF00 5XAAE00 5XAAD00 5XAAC00
5XAAA00
© Hyosung TNS Inc. All Rights Reserved.
44
Error Code manual
Problem Code 5XAA900
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of BMD removal before the operation during Withdrawal for automatic accounting.
5XAA800
Status of BMD inter lock detachment before the operation during Withdrawal for automatic accounting.
5XAA700
Status of RJC removal before the operation during Withdrawal for automatic accounting. Status of CSM open before the operation during Withdrawal for automatic accounting. Status of BMU removal before the operation during Withdrawal for automatic accounting. Status of BMU inter lock detachment before the operation during Withdrawal for automatic accounting. Status of TE open before the operation during Withdrawal for automatic accounting. Status of UTC removal before the operation during Withdrawal for automatic accounting. Status of remaining notes on the ReturnTransport Path(GS802) before the operation during Withdrawal for automatic accounting .
5XAA600 5XAA400 5XAA300 5XAA200 5XAA100 5XA2W00
"1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011" 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5XA2Q00
Status of remaining notes on the ReturnTransport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove (GS034) before the operation during Withdrawal for notes and substance in the Mid Transport Path(13)4. Check whether the sensor is automatic accounting . contaminated or not if there are No notes or substance"
5XA2P00
Status of remaining notes on the ReturnTransport Path(GS033) before the operation during Withdrawal for automatic accounting .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5XA2N00
Status of remaining notes on the ReturnTransport Path(GS032) before the operation during Withdrawal for automatic accounting .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5XA2M00
Status of remaining notes on the ReturnTransport Path(GS031) before the operation during Withdrawal for automatic accounting .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5XA2K00
Status of remaining notes on the ReturnTransport Path (GS703) before the operation during Withdrawal for automatic accounting . Status of remaining notes on the ReturnTransport Path(GS619) before the operation during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5XA2H00
Status of remaining notes on the ReturnTransport Path(GS618) before the operation during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5XA2G00
Status of remaining notes on the ReturnTransport Path(GS614) before the operation during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5XA2C00
Error occurred by the notes remained in the BCU(CIS 1. Open the upper unit. Sensor or DD Sensor) during Withdrawal for automatic 2. Open CSM accounting . 3. Open BC(5) 4. Remove the notes and substance on the Rear Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance
5XA2B00
Status of remaining notes on the ReturnTransport Path(GS022) before the operation during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5XA2A00
Status of remaining notes on the ReturnTransport Path(GS021) before the operation during Withdrawal for automatic accounting .
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance"
5XA2J00
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
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45
Error Code manual
Problem Code 5XA2600
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of remaining notes on the ReturnTransport Path(GS006) before the operation during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5XA2500
Status of remaining notes on the ReturnTransport Path(GS005) before the operation during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5XA2400
Status of remaining notes on the ReturnTransport Path(GS004) before the operation during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5XA2300
Status of remaining notes on the ReturnTransport Path(GS003) before the operation during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5XA2200
Status of remaining notes on the ReturnTransport Path(GS002) before the operation during Withdrawal for automatic accounting .
5XA2100
5X9P100
5X9J100
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the Path(GS801) before the operation during Withdrawal BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. for automatic accounting . Check whether the sensor is contaminated or not if there are No notes or substance" RJC moter error during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject accounting. cassette(21)4. Check the stage after open the door and push the lever5. Check the sensor." RJC full detection error during Withdrawal for automatic "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject accounting. cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
5X91500
RJC GSA05 dark jam error Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5X91300
RJC GSA03 dark jam error during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5X8S900
Receive retry error from BC during Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X8S400
Receive ETC. error from BC during Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X8S200
Receive abnormal BCC from BC during Withdrawal for "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error automatic accounting. occurred (message timeout error) after initialization"
5X8S100
Receive abnormal MI from BC during Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X8RJ00
BC message timeout error during Stop Ready Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X8R900
BC message timeout error during Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X8R300
BC message timeout error during postprocessing of Withdrawal for automatic accounting Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X8R200
BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal for automatic accounting. occurred (message timeout error) after initialization"
5X8R100
BC message timeout error during operation ready in the Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
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46
Error Code manual
Problem Code 5X8HS29
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the Withdrawal for automatic accounting. Error of the BC Stop DAC Set Fail Scan Driver Init During in the Withdrawal for automatic accounting. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Withdrawal for automatic Error of theaccounting. Hall Sensor Shading Fail BCU Ready During in the Withdrawal for automatic accounting. Error of the Hall Sensor Dac Set Fail BCU Ready During in the Withdrawal for automatic accounting. Error of the MR/UV/DD Sampling BCU Ready During in the Withdrawal for automatic accounting. Error of the DAC Set Fail BCU Ready During in the Withdrawal for automatic accounting. Error of the AFE Chip Set BCU Ready During in the Withdrawal for automatic accounting. Error of the CIS Shading BCU Ready During in the Withdrawal for automatic accounting. Error of the Light Source Set Fail BCU Ready During in the Withdrawal for automatic accounting. Error of the CIS Led On Value Set Fail BCU Ready During in the Withdrawal for automatic accounting. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the Withdrawal for automatic accounting. Error of the Fpga Write BCU Ready During in the Withdrawal for automatic accounting. Error of the DAC Set Fail Scan Driver Init During in the Withdrawal for automatic accounting. Error of the CIS Shading Scan Driver Init During in the Withdrawal for automatic accounting. Error of the Light Source Set Fail Scan Driver Init During in the Withdrawal for automatic accounting. Error of the CIS Led On Value Set Fail Scan Driver Init During in the Withdrawal for automatic accounting. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Withdrawal for automatic accounting. Error of the Fpga Write Scan Driver Init During in the Withdrawal for automatic accounting. Error of Currency Set Recognition Algorithm in the Withdrawal for automatic accounting. Error of Ready Recognition Algorithm in the Withdrawal for automatic accounting. Error of Initialize Recognition Algorithm in the Withdrawal for automatic accounting. Error of Timeout during BcUsbTask Message in the Withdrawal for automatic accounting. Error of Timeout during UartTask Message in the Withdrawal for automatic accounting. Error of Timeout during ScanTask Message Message in the Withdrawal for automatic accounting. Error of Timeout during RecogTask Message in the Withdrawal for automatic accounting. Error of transaction setting during receiving BCU mode command in the Withdrawal for automatic accounting. Error of recognized mode during receiving BCU mode command in the Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading"
5X8HG24
Error of encoder set-up mode during receiving BCU ready command in the Withdrawal for automatic accounting .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5X8HG23
Error of set up for DD sensor DAC during receiving BCU ready command in the Withdrawal for automatic accounting .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5X8HS28 5X8HS22 5X8HS1B 5X8HS1A 5X8HS19 5X8HS18 5X8HS17 5X8HS15 5X8HS14 5X8HS13 5X8HS12 5X8HS11 5X8HS08 5X8HS05 5X8HS04 5X8HS03 5X8HS02 5X8HS01 5X8HJ03 5X8HJ02 5X8HJ01 5X8HI04 5X8HI03 5X8HI02 5X8HI01 5X8HG37
5X8HG36
"1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization" "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
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47
Error Code manual
Problem Code 5X8HG22
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of DD sensor initialization during receiving BCU ready command in the Withdrawal for automatic accounting .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5X8HG21
Error of power on during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is command in the Withdrawal for automatic accounting . contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5X8HG20
Error to initialize CIS during receiving BCU ready "1. Operate to initialize BRM(Recovery)2. Check whether the sensor is command in the Withdrawal for automatic accounting . contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5X8HG12
BC spec differs from data write command paramter during Withdrawal for automatic accounting .
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
5X8HG11
Error of no country code set up during receiving BCU ready command in the Withdrawal for automatic accounting . Error of no recognition DB for the country during receiving BCU data write command in the Withdrawal for automatic accounting . Error of country-code set up during receiving BCU data write command in the Withdrawal for automatic accounting . Error of available support country numbers set up during receiving BCU data write command in the Withdrawal for automatic accounting . Error of BCU undefined command reception during Withdrawal for automatic accounting. Error of the BC insert direction during BCU ready command in the Withdrawal for automatic accounting. Error of the recognition level set up during BCU ready command in the Withdrawal for automatic accounting. Error of mode set up during BCU ready command in the Withdrawal for automatic accounting. Error of the transaction ready set up during BCU ready command in the Withdrawal for automatic accounting. Error of the recognition level set up during BCU mode command in the Withdrawal for automatic accounting. Error of mode set up during BCU Mode Command in the Withdrawal for automatic accounting. Error to load recognition DB #10 during Withdrawal for automatic accounting. Error to load recognition DB #09 during Withdrawal for automatic accounting. Error to load recognition DB #08 during Withdrawal for automatic accounting. Error to load recognition DB #07 during Withdrawal for automatic accounting. Error to load recognition DB #06 during Withdrawal for automatic accounting. Error to load recognition DB #05 during Withdrawal for automatic accounting. Error to load recognition DB #04 during Withdrawal for automatic accounting. Error to load recognition DB #03 during Withdrawal for automatic accounting. Error to load recognition DB #02 during Withdrawal for automatic accounting. Error to load recognition DB #01 during Withdrawal for automatic accounting. Error to FPGA Read during Withdrawal for automatic accounting. Error to FPGA initialize during Withdrawal for automatic accounting. Error to load to info of BC FPGA header during Withdrawal for automatic accounting. Error to BC FPGA configuration during Withdrawal for automatic accounting. Error to BC FPGA data checksum during Withdrawal for automatic accounting.
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization"
5X8HG10
5X8HG09 5X8HG08
5X8HG07 5X8HG06 5X8HG05 5X8HG04 5X8HG03 5X8HG02 5X8HG01 5X8HF20 5X8HF19 5X8HF18 5X8HF17 5X8HF16 5X8HF15 5X8HF14 5X8HF13 5X8HF12 5X8HF11 5X8HF09 5X8HF08 5X8HF07 5X8HF06 5X8HF05
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Re-download BC FPGA2. Change the BC B/D if continuous error." "1. Re-download BC FPGA2. Change the BC B/D if continuous error." "1. Re-download BC FPGA2. Change the BC B/D if continuous error." "1. Re-download BC FPGA2. Change the BC B/D if continuous error." "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)"
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48
Error Code manual
Problem Code 5X8HF04
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error to load recognition DB table during Withdrawal for automatic accounting. Error to load shading data of the CIS during Withdrawal for automatic accounting. Error GS801A, GS801B, GS802A, GS802B during Withdrawal for automatic accounting. Error GS801B, GS802A, GS802B during Withdrawal for automatic accounting. Error GS801A, GS802A, GS802B during Withdrawal for automatic accounting. Error GS802A, GS802B during Withdrawal for automatic accounting. Error GS801A, GS801B, GS802B during Withdrawal for automatic accounting. Error GS801B, GS802B during Withdrawal for automatic accounting. Error GS801A, GS802B during Withdrawal for automatic accounting. Error GS802B during Withdrawal for automatic accounting. Error GS801A, GS801B, GS802A during Withdrawal for automatic accounting. Error GS801B, GS802A during Withdrawal for automatic accounting. Error GS801A, GS802A during Withdrawal for automatic accounting. Error GS802A during Withdrawal for automatic accounting. Error GS801A, GS801B during Withdrawal for automatic accounting. Error GS801B during Withdrawal for automatic accounting. Error GS801A during Withdrawal for automatic accounting. TE message timeout error during Stop Ready Withdrawal for automatic accounting.
"1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
5X7R300
TE message timeout error during postprocessing of Withdrawal for automatic accounting Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X7R200
TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error int the Withdrawal for automatic accounting. occurred (message timeout error) after initialization"
5X7R100
TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Withdrawal for automatic accounting. occurred (message timeout error) after initialization"
5X7J300
Normal end is not possible during Withdrawal for automatic accounting. . TE drum full during Withdrawal for automatic accounting. Detect the rear end in the tape during Withdrawal for automatic accounting.
1. Operate to initialize BRM(Recovery)
5X7G600
No detect the front end in the tape during Withdrawal for automatic accounting.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
5X7G500
Detect the front end in the tape during Withdrawal for automatic accounting.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
5X7G400
No detect the front end in the tape during Withdrawal for automatic accounting.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
5X7G300
Moter stop disorder during Withdrawal for automatic accounting. Motor's separate Direction running disorder during Withdrawal for automatic accounting. Motor's stack direction running disorder during Withdrawal for automatic accounting. Error occurred by the notes remained on the GS709 Withdrawal for automatic accounting.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5X8HF03 5X8HA15 5X8HA14 5X8HA13 5X8HA12 5X8HA11 5X8HA10 5X8HA09 5X8HA08 5X8HA07 5X8HA06 5X8HA05 5X8HA04 5X8HA03 5X8HA02 5X8HA01 5X7RJ00
5X7J100 5X7G700
5X7G200 5X7G100 5X72800
"1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes remain in the TE" "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly" "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
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49
Error Code manual
Problem Code 5X72300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS703 Withdrawal for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5X72200
Error occurred by the notes remained on the GS702 Withdrawal for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5X72100
Error occurred by the notes remained on the GS701 Withdrawal for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5X71300
GS703 dark jam during Withdrawal for automatic accounting.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5X6RJ00
CSM message timeout error during Stop Ready in the Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X6R300
CSM message timeout error during postprocessing of Withdrawal for automatic accounting Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X6R200
CSM message timeout error during transaction operation in the Withdrawal for automatic accounting .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X6R100
CSM message timeout error during operation ready in the Withdrawal for automatic accounting .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X6PA00 5X6P900
PP ready stop error during Withdrawal for automatic accounting . Error of reverting notes during Withdrawal for automatic accounting .
5X6P800 5X6P700 5X6P600 5X6P500 5X6P400 5X6P300 5X6P200 5X6P100 5X6M700 5X6M600 5X6M500 5X6M400 5X6M300 5X6M100 5X6GF00 5X6GE00
1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the CSM(3)" PP stack control(during stacking) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal for automatic accounting . Check PP rotates softly using knob of the CSM(1)" PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal for automatic accounting . Check PP rotates softly using knob of the CSM(1)" PP notes alignment error during Withdrawal for "1. Open the upper unit2. Check the notes and substance inside of the CSM3. automatic accounting . Check PP rotates softly using knob of the CSM(1)" PP notes out error during Withdrawal for automatic "1. Open the upper unit2. Check the notes and substance inside of the CSM3. accounting . Check PP rotates softly using knob of the CSM(1)" PP lose return position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal for automatic accounting . Check PP rotates softly using knob of the CSM(1)" PP separate position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal for automatic accounting . Check PP rotates softly using knob of the CSM(1)" PP deposit position movement error during Withdrawal "1. Open the upper unit2. Check the notes and substance inside of the CSM3. for automatic accounting . Check PP rotates softly using knob of the CSM(1)" PP Withdrawal for automatic accounting(stack) position "1. Open the upper unit2. Check the notes and substance inside of the CSM3. movement error during Withdrawal for automatic Check PP rotates softly using knob of the CSM(1)" accounting . Shutter is forcibly opend during Withdrawal for "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside automatic accounting. of CSM" Shutter Close error initializing stopper during "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside Withdrawal for automatic accounting. of CSM" Stopper up error during Withdrawal for automatic "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check accounting. inside of CSM" Stopper down error during Withdrawal for automatic "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check accounting. inside of CSM" Shutter close error during Withdrawal for automatic "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check accounting. inside of CSM" Stopper down error during Withdrawal for automatic "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check accounting. inside of CSM" Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) " Withdrawal for automatic accounting. Failure to Lift-down during Withdrawal for automatic "1. Open the upper unit. 2. Open the customer service module (CSM) accounting. shutter(1)3.Check the notes and substance inside of the CSM"
5X6GD00
Failure to Lift-up during Withdrawal for automatic accounting.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
5X6GC00
Failure to move deposit(stack) position of stack roller during Withdrawal for automatic accounting Stack roller (GM605 disorder).
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
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50
Error Code manual
Problem Code 5X6GB00
5X6GA00 5X6G800
5X6G500 5X6G400 5X6G300 5X6G200 5X6G100 5X62600
5X62500
5X62400 5X62100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to move Withdrawal for automatic accounting(stack) position of stack roller during Withdrawal for automatic accounting Stack roller (GM605todisorder). Failure revert notes during Withdrawal for automatic accounting (Separate moter disorder). Failure to revert notes during Withdrawal for automatic accounting .
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
BP separate control error during Withdrawal for automatic accounting . Error of BP separate position movement during Withdrawal for automatic accounting . Error of BP deposit position movement during Withdrawal for automatic accounting . Error of BP stack position movement during Withdrawal for automatic accounting . Error of receiving notes and position of notes during Withdrawal for automatic accounting . The status of no notes in the CSM changed The status of notes remain in the CSM during Withdrawal for automatic accounting . The status of notes remain in the CSM changed status of no notes in the CSM during Withdrawal for automatic accounting . Undefined command error of CSM during Withdrawal for automatic accounting . Error of notes remaind in the CSM during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" "1. Open the upper unit2. Open the CSM shutter(1)3. Check the notes and substance inside of CSM4. Check the sensors related with error"
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)" "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"
"1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance inside of CSM4. Check the sensors related with error" 1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X5X500
Error occurred by the notes disorder on the GS505 during Withdrawal for automatic accounting.
5X5SZ00
Failure to separate required Notes in the RC5 while Withdrawal for automatic accounting stops to sepatate 0 count(NO available RC cassette to separate). An inoperable command, Withdrawal for automatic accounting Ready is issued to RC5 during Withdrawal for automatic accounting Ready. Undefined command of RC5 during Withdrawal for automatic accounting . Undefined return value of RC5 during Withdrawal for automatic accounting . RC5 message timeout error during Stop Ready in the Withdrawal for automatic accounting .
"1. Check the remained count in the RC"
5X5R300
RC5 message timeout error during postprocessing of Withdrawal for automatic accounting Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X5R200
RC5 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal for automatic accounting . occurred (message timeout error) after initialization"
5X5R100
RC5 message timeout error during operation ready in the Withdrawal for automatic accounting .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X5NL00
"Case of below is semi OK.When RC5 setting count is 0 during Withdrawal for automatic accounting, separation is set to sop. Actual count is more than remain count, remain count is more than require count.." separate note count of RC5 is 0 Requried duringWithdrawal for automatic accounting. RC5 empty during Withdrawal for automatic accounting.
"1. Check RC5 actual count and SPL screen count.2. Setting RC5 count match actual count.3. Operate to initialize BRM(Recovery)"
5X5S300
5X5S200 5X5S100 5X5RJ00
5X5K100 5X5J200
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
1. Operate to initialize BRM(Recovery) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Check the notes remain after Open the recycle cassette door(E)5. Fill up the Notes if there are no notes6. Check whether the sensor is contaminated if there are Notes."
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51
Error Code manual
Problem Code 5X5GL00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal for automatic accounting.(Motor status cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. error) Remove notes and substance using jam removal Knob in the upper side6. Check the GS507 sensor status if there are No notes or substance"
5X5GK00
Failure to RC5 stack roller retreat during Withdrawal for "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle automatic accounting.(Motor status error) cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the jam removal knob rotates softly"
5X5GJ00
Failure to RC5 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle automatic accounting.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5X5GC00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Withdrawal for automatic accounting. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5X5GB00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Withdrawal for automatic accounting. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5X5GA00
RC5 solenoid echo error Withdrawal for automatic accounting.
5X5G800
Failure to RC5 push pressure movement during Withdrawal for automatic accounting.
5X5G700
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal for automatic accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5X5G600
Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal for cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check automatic accounting. the jam removal knob rotates softly"
5X5G500
Failure to RC5 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle automatic accounting.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5X5G400
Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal for automatic cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move accounting . stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5X5G300
Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle during separate again from RC5 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check Withdrawal for automatic accounting. the jam removal knob rotates softly"
5X5G200
Failure to move stack position of RC5 PP during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5X5G100
Failure of return notes to RC5 during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X5C100
RC5 mis-pickup during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check the upper and the Notes"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (E) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
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52
Error Code manual
Problem Code 5X56500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Return Transport Path(GS505) during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X55500
Error occurred by the Transport Path on the GS505 during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X52500
Error occurred by the notes remained on the GS505 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X52200
Error occurred by the notes remained on the GS502 during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X52100
Error occurred by the notes remained on the GS501 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X51500
GS505 sensor jam during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X51200
GS502 sensor jam during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X51100
GS501 sensor jam during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X50500
GS505 light jam error during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side"
5X4SZ00
Failure to separate required Notes in the RC4 while Withdrawal for automatic accounting stops to sepatate 0 count(NO available RC cassette to separate). An inoperable command, Withdrawal for automatic accounting Ready is issued to RC4 during Withdrawal for automatic accounting Ready. Undefined command of RC5 during Withdrawal for automatic accounting. Undefined return value of RC4 during Withdrawal for automatic accounting . RC4 message timeout error during Ready Stio in the Withdrawal for automatic accounting .
"1. Check the remained count in the RC"
RC4 message timeout error during postprocessing of Withdrawal for automatic accounting Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X4S300
5X4S200 5X4S100 5X4RJ00
5X4R300
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
53
Error Code manual
Problem Code 5X4R200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC4 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal for automatic accounting . occurred (message timeout error) after initialization"
5X4R100
RC4 message timeout error during operation ready in the Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X4NL00
"Case of below is semi OK.When RC4 setting count is 0 during Withdrawal for automatic accounting, separation is set to sop. Actual count is more than remain count, remain count is more than require count.." separate note count of RC4 is 0 during Requried Withdrawal for automatic accounting. RC4 empty during Withdrawal for automatic accounting.
"1. Check RC4 actual count and SPL screen count.2. Setting RC4 count match actual count.3. Operate to initialize BRM(Recovery)"
5X4K100 5X4J200
1. Operate to initialize BRM(Recovery) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Check the notes remain after Open the recycle cassette door(D)5. Fill up the Notes if there are no notes6. Check whether the sensor is contaminated if there are Notes."
5X4GL00
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal for automatic accounting.(Motor status cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. error) Remove notes and substance using jam removal Knob in the upper side6. Check the GS407 sensor status if there are No notes or substance"
5X4GK00
Failure to RC4 stack roller retreat during Withdrawal for "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle automatic accounting.(Motor status error) cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the jam removal knob rotates softly"
5X4GJ00
Failure to RC4 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle automatic accounting.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5X4GC00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Withdrawal for automatic accounting. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5X4GB00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Withdrawal for automatic accounting. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5X4GA00
RC4 solenoid echo error during Withdrawal for automatic accounting.
5X4G800
Failure to RC4 push pressure movement during Withdrawal for automatic accounting .
5X4G700
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5X4G600
Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal for cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check automatic accounting. the jam removal knob rotates softly"
5X4G500
Failure to RC4 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle automatic accounting.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5X4G400
Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal for automatic cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5X4G300
Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle during separate again from RC4 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check Withdrawal for automatic accounting. the jam removal knob rotates softly"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (D) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
© Hyosung TNS Inc. All Rights Reserved.
54
Error Code manual
Problem Code 5X4G200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to move stack position of RC4 PP during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5X4G100
Failure of return notes to RC4 during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X4C100
RC4 mis-pickup during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check the upper and the Notes"
5X47500
GS405 note disorder error during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X46500
Error occurred by the Return Transport Path(GS405) during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X45500
Error occurred by the Transport Path on the GS405 during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X42500
Error occurred by the notes remained on the GS405 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X42200
Error occurred by the notes remained on the GS402 during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X42100
Error occurred by the notes remained on the GS401 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X41500
GS405 sensor jam during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X41200
GS402 sensor jam during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
55
Error Code manual
Problem Code 5X41100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
GS401 sensor jam during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X40500
GS405 light jam error during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side"
5X3SZ00
Failure to separate required Notes in the RC3 while Withdrawal for automatic accounting stops to sepatate 0 count(NO available RC cassette to separate). An inoperable command, Withdrawal for automatic accounting Ready is issued to RC3 during Withdrawal for automatic accounting Ready. Undefined command of RC3 during Withdrawal for automatic accounting. Undefined return value of RC3 during Withdrawal for automatic accounting . RC3 message timeout error during Stop Ready in the Withdrawal for automatic accounting .
"1. Check the remained count in the RC"
5X3R300
RC3 message timeout error during postprocessing of Withdrawal for automatic accounting Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X3R200
RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal for automatic accounting. occurred (message timeout error) after initialization"
5X3R100
RC3 message timeout error during operation ready in the Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X3NL00
"Case of below is semi OK.When RC3 setting count is 0 during Withdrawal for automatic accounting, separation is set to sop. Actual count is more than remain count, remain count is more than require count.." Requried separate note count of RC3 is 0 during Withdrawal for automatic accounting. RC3 empty during Withdrawal for automatic accounting.
"1. Check RC3 actual count and SPL screen count.2. Setting RC3 count match actual count.3. Operate to initialize BRM(Recovery)"
5X3S300
5X3S200 5X3S100 5X3RJ00
5X3K100 5X3J200
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
1. Operate to initialize BRM(Recovery) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Check the notes remain after Open the recycle cassette door(C)5. Fill up the Notes if there are no notes6. Check whether the sensor is contaminated if there are Notes."
5X3GL00
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal for automatic accounting.(Motor status cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. error) Remove notes and substance using jam removal Knob in the upper side6. Check the GS307 sensor status if there are No notes or substance"
5X3GK00
Failure to RC3 stack roller retreat during Withdrawal for "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle automatic accounting.(Motor status error) cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the jam removal knob rotates softly"
5X3GJ00
Failure to RC3 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle automatic accounting.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5X3GC00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Withdarawal. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5X3GB00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Withdarawal. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5X3GA00
RC3 solenoid echo error during Withdarawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (C) after removing recycle cassette4. Replace the cassette when same error occurs"
© Hyosung TNS Inc. All Rights Reserved.
56
Error Code manual
Problem Code 5X3G800
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to RC3 push pressure movement during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
5X3G700
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5X3G600
Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal for cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check automatic accounting. the jam removal knob rotates softly"
5X3G500
Failure to RC3 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle automatic accounting.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5X3G400
Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal for automatic cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5X3G300
Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle during separate again from RC3 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check Withdrawal for automatic accounting. the jam removal knob rotates softly"
5X3G200
Failure to move stack position of RC3 PP during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5X3G100
Failure of return notes to RC3 during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X3C100
RC3 mis-pickup during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check the upper and the Notes"
5X37500
Error occurred by the notes disorder on the GS301 during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X36500
Error occurred by the Return Transport Path(GS305) during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X35500
Error occurred by the Transport Path on the GS305 during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X32500
Error occurred by the notes remained on the GS305 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
57
Error Code manual
Problem Code 5X32200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS302 during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X32100
Error occurred by the notes remained on the GS301 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X31500
GS305 sensor jam during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X31200
GS302 sensor jam during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X31100
GS301 sensor jam during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X30500
GS305 light jam error during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side"
5X2SZ00
Failure to separate required Notes in the RC2 while Withdrawal for automatic accounting stops to sepatate 0 count(NO available RC cassette to separate). An inoperable command, Withdrawal for automatic accounting Ready is issued to RC2 during Withdrawal for automatic accounting Ready. Undefined command of RC2 during Withdrawal for automatic accounting . Undefined return value of RC2 during Withdrawal for automatic accounting . RC2 message timeout error during Stop Ready in the Deposit Ready.
"1. Check the remained count in the RC"
5X2R300
RC2Message timeout error during postprocessing of Withdrawal for automatic accounting Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X2R200
RC2 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal for automatic accounting . occurred (message timeout error) after initialization"
5X2R100
RC2 message timeout error during operation ready in the Withdrawal for automatic accounting .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X2NL00
"Case of below is semi OK.When RC2 setting count is 0 during Withdrawal for automatic accounting, separation is set to sop. Actual count is more than remain count, remain count is more than require count.." Requried separate note count of RC2 is 0 during Withdrawal for automatic accounting. RC2 empty during Withdrawal for automatic accounting.
"1. Check RC2 actual count and SPL screen count.2. Setting RC2 count match actual count.3. Operate to initialize BRM(Recovery)"
5X2S300
5X2S200 5X2S100 5X2RJ00
5X2K100 5X2J200
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
1. Operate to initialize BRM(Recovery) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Check the notes remain after Open the recycle cassette door(B)5. Fill up the Notes if there are no notes6. Check whether the sensor is contaminated if there are Notes."
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58
Error Code manual
Problem Code 5X2GL00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal for automatic accounting.(Motor status cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. error) Remove notes and substance using jam removal Knob in the upper side6. Check the GS207 sensor status if there are No notes or substance"
5X2GK00
Failure to RC2 stack roller retreat during Withdrawal for "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle automatic accounting.(Motor status error) cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the jam removal knob rotates softly"
5X2GJ00
Failure to RC2 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle automatic accounting.(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5X2GC00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Withdrawal for automatic accounting . wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5X2GB00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Withdrawal for automatic accounting . wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5X2GA00
RC2 solenoid echo error during Withdrawal for automatic accounting .
5X2G800
Failure to RC2 push pressure movement during Withdrawal for automatic accounting.
5X2G700
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal for automatic accounting. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5X2G600
Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal for cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check automatic accounting. the jam removal knob rotates softly"
5X2G500
Failure to RC2 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle automatic accounting.(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5X2G400
Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal for automatic cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move accounting . stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5X2G300
Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle during separate again from RC2 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check Withdrawal for automatic accounting. the jam removal knob rotates softly"
5X2G200
Failure to move stack position of RC2 PP during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5X2G100
Failure of return notes to RC2 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X2C100
RC2 mis-pickup during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check the upper and the Notes"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (B) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
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59
Error Code manual
Problem Code 5X27500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
GS205 Note disorder error during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X26500
Error occurred by the Return Transport Path(GS205) during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X25500
Error occurred by the Transport Path on the GS205 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X22500
Error occurred by the notes remained on the GS205 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X22200
Error occurred by the notes remained on the GS202 during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X22100
Error occurred by the notes remained on the GS201 during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X21500
GS205 sensor jam during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X21200
GS202 sensor jam during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X21100
GS201 sensor jam during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X20500
GS205 light jam error during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side"
5X1SZ00
Failure to separate required Notes in the RC1 while Withdrawal for automatic accounting stops to sepatate 0 count. An inoperable command, Withdrawal for automatic accounting Ready is issued to RC1 during Withdrawal for automatic accounting Ready. Undefined command of RC1 during Withdrawal for automatic accounting. Undefined return value of RC1 during Withdrawal for automatic accounting.
"1. Check the remained count in the RC in the RC"
5X1S300
5X1S200 5X1S100
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
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60
Error Code manual
Problem Code 5X1RJ00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC1 message timeout error during Withdrawal for automatic accounting .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X1R300
RC1 message timeout error during postprocessing to Withdrawal for automatic accounting Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X1R200
RC1 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in theWithdrawal for automatic accounting. occurred (message timeout error) after initialization"
5X1R100
RC1 message timeout error during operation ready in the Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X1NL00
"Case of below is semi OK.When RC1 setting count is 0 during Withdrawal for automatic accounting, separation is set to sop. Actual count is more than remain count, remain count is more than require count.." Requried separate note count of RC1 is 0 during Withdrawal for automatic accounting. RC1 empty during Withdrawal for automatic accounting.
"1. Check RC1 actual count and SPL screen count.2. Setting RC1 count match actual count.3. Operate to initialize BRM(Recovery)"
5X1K100 5X1J200
1. Operate to initialize BRM(Recovery) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Check the notes remain after open the recycle cassette door(A)5. Fill up the Notes if there are no notes6. Check whether the sensor is contaminated if there are Notes."
5X1GL00
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal for automatic accounting.(Motor status cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. error) Remove notes and substance using jam removal Knob in the upper side6. Check the GS107 sensor status if there are No notes or substance"
5X1GK00
Failure of RC1 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle automatic accounting.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5X1GJ00
Failure of RC1 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle automatic accounting .(Overrun) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5X1GC00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Withdrawal for automatic accounting . wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5X1GB00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Withdrawal for automatic accounting . wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5X1GA00
RC1 solenoid echo error during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette(A) and reload4. Replace the cassette when same error occurs"
5X1G800
Failure to RC1 push pressure movement during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
5X1G700
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal for automatic accounting . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5X1G600
Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal for cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check automatic accounting. the jam removal knob rotates softly"
5X1G500
Failure of RC1 stack roller retreat during Withdrawal for "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle automatic accounting .(sensor error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
61
Error Code manual
Problem Code 5X1G400
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal for automatic cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move accounting. stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5X1G300
Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle during separate again from RC1 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check Withdrawal for automatic accounting. the jam removal knob rotates softly"
5X1G200
Failure to move stack position of RC1 PP during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5X1G100
Failure of return notes to RC1 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X1C100
RC1 mis-pickup during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check the upper and the Notes"
5X17500
Error occurred by the notes disorder on the GS105 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X16500
Error occurred by the Return Transport Path(GS105) during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X15500
Error occurred by the Transport Path on the GS105 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X12500
Error occurred by the notes remained on the GS105 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X12200
Error occurred by the notes remained on the GS102 during Withdrawal for automatic accounting.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X12100
Error occurred by the notes remained on the GS101 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X11500
GS105 sensor jam during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
62
Error Code manual
Problem Code 5X11200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
GS102 sensor jam during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X11100
GS101 sensor jam during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5X10500
GS105 light jam error during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side"
5X0RJ00
BM message timeout error during Stop Ready in the Withdrawal for automatic accounting.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X0R300
BM message timeout error during postprocessing to Withdrawal for automatic accounting Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X0R200
BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in Withdrawal for automatic accounting . occurred (message timeout error) after initialization"
5X0R100
BM message timeout error during operation ready in Withdrawal for automatic accounting .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5X0QA00
BC open error during Withdrawal for automatic accounting . BMD removal error during Withdrawal for automatic accounting . error during Withdrawal for automatic BMD inter lock accounting . RJC removal error during Withdrawal for automatic accounting . CSM open error during Withdrawal for automatic accounting . Safe door open error during Withdrawal for automatic accounting . BMU removal error during Withdrawal for automatic accounting . error during Deposit Count. BMU inter lock
"1. Open the upper unit2. Open the customer service module (CSM)3. Check the lock lever in the BC" 1. Check the lower Unit load/removal "1. Check the lower Unit load/removal2. Replace a cherry switch when error occures" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"
5X0Q900 5X0Q800 5X0Q700 5X0Q600 5X0Q500 5X0Q400 5X0Q300 5X0Q200 5X0Q100 5X0NL00 5X0NC00
5X0N900 5X0N800 5X0N700
5X0K100 5X0G200 5X0G100 5X0F700 5X0F600 5X0F500
TE open error during Withdrawal for automatic accounting . error during Withdrawal for automatic UTC removal accounting . Withdrawal recognition info is different with Deposit recognition info during Withdrawal for automatic accounting. Failure to check the last note at the termination of mid transport path during Withdrawal for automatic accounting. Pick-up count did not match up with stack count when separate end in the Deposit Cancel. Continous dark error on the GSx05 to Return Notes under auto recoveryduring Withdrawal for automatic accounting. "GSx05 stack count error to Return Notes under auto recoveryduring Withdrawal for automatic accounting(Insert over 2 Notes into RC)." Erro of failure to duplicate serial number during Withdrawal for automatic accounting.. Failure to 3 Way Gate 120 degree mode conversion during Withdrawal for automatic accounting . Failure to 3 Way Gate 0 degree mode conversion during Withdrawal for automatic accounting . Decreased encoder count of GM004 moter less than previous values during Withdrawal for automatic accounting .encoder count of GM002 moter less than Decreased previous values during Withdrawal for automatic accounting .encoder count of GM001 moter less than Decreased previous values during Withdrawal for automatic accounting.
1. Check the safe door open 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
"1. Check the duplicate note and remove the note.2. Operate to initialize BRM(Recovery)" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
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63
Error Code manual
Problem Code 5X0F400
5X0F200
5X0F100
5X0DY00 5X0DX00 5X0DW00 5X0DV00 5X0DU00 5X0DT00 5X0DS00 5X0DR00 5X0DQ00 5X0DP00 5X0DN00 5X0DM00 5X0DL00 5X0DK00 5X0DJ00 5X0DH00 5X0DG00
5X0DF00 5X0DE00 5X0DD00 5X0DC00 5X0DB00 5X0DA00 5X0D900 5X0D800 5X0D700 5X0D600 5X0D500 5X0D400
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
GM004 motor removal during Withdrawal for automatic "1. Open the lower unit2. Check the knob rotates in the Mid Transport Path(20)3. accounting . Check the notes and substance inside of the Mid Transport Path4. Check the sensor GS023 status" GM002 motor removal during Withdrawal for automatic "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates accounting . softly3.Check remained Notes and substance in the upper Transport Path4. Check the GS007 Sensor" GM001 motor removal during Withdrawal for automatic "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly accounting . 3.Check remained Notes and substance in the upper Transport Path4. Check the GS804 Sensor" Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery) Withdrawal for automatic accounting . Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery) Withdrawal for automatic accounting . Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery) Withdrawal for automatic accounting . Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery) Withdrawal for automatic accounting . Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery) Withdrawal for automatic accounting . Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery) Withdrawal for automatic accounting . Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery) Withdrawal for automatic accounting . Error of failure to synchronizing recognition during 1. Operate to initialize BRM(Recovery) Withdrawal for automatic accounting . Full&ETC error during Withdrawal for automatic 1. Operate to initialize BRM(Recovery) accounting .disorder error during Withdrawal for Connection 1. Operate to initialize BRM(Recovery) automatic accounting . Sensor error during Withdrawal for automatic 1. Operate to initialize BRM(Recovery) accounting UV disorder. error during Withdrawal for automatic 1. Check the Rejected Notes during Withdrawal for automatic accounting(Failure to accounting . Notes recognition) Image disorder error during Withdrawal for automatic 1. Check the Rejected Notes during Withdrawal for automatic accounting(Failure to accounting . Notes recognition) Edge disorder error during Withdrawal for automatic 1. Check the Rejected Notes during Withdrawal for automatic accounting(Failure to accounting . Notes recognition) IR disorder error during Withdrawal for automatic 1. Check the Rejected Notes during Withdrawal for automatic accounting(Failure to accounting . Notes recognition) MR disorder error during Withdrawal for automatic 1. Check the Rejected Notes during Withdrawal for automatic accounting(Failure to accounting . Notes recognition) Denomination disorder error during Deposit Count. 1. Check the Rejected denomination during Withdrawal for automatic accounting(Including denomination which did not set up in the cassette) Lenth Shoter(2 notes) error during Withdrawal for automatic accounting . Lenth shorter(1 note) error during Withdrawal for automatic accounting . Lenth longer(4 notes) error during Withdrawal for automatic accounting . Lenth longer(3 notes) error during Withdrawal for automatic accounting . Lenth longer(2 notes) error during Withdrawal for automatic accounting . Lenth longer(1 note) error during Withdrawal for automatic accounting . Shift disorder error during Withdrawal for automatic accounting . Skew disorder error during Withdrawal for automatic accounting. Gap disorder(2 notes) error during Withdrawal for automatic accounting. Gap disorder(1 note) error during Withdrawal for automatic accounting. Double notes disorder error during Withdrawal for automatic accounting . CST denomination disorder error during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" 1. Check the Rejected denomination during Withdrawal for automatic accounting(Including denomination which did not set up in the cassette)
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64
Error Code manual
Problem Code 5X0D300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Outside of denomination error during Withdrawal for automatic accounting .
1. Check the Rejected denomination during Withdrawal for automatic accounting(Including denomination which did not set up in the cassette)
5X0D200
Count Limit Exceed error of Maximum Reject in the Withdrawal for automatic accounting .
1. Check the Rejected denomination during Withdrawal for automatic accounting(Including denomination which did not set up in the cassette)
5X0D100
Continous Reject error during Withdrawal for automatic 1. Check the Rejected denomination during Withdrawal for automatic accounting . accounting(Including denomination which did not set up in the cassette)
5X07W00
Error occurred by the notes disorder on the GS802 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5X07Q00
Error occurred by the notes disorder on the GS034 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X07P00
Error occurred by the notes disorder on the GS033 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X07N00
Error occurred by the notes disorder on the GS032 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X07M00
Error occurred by the notes disorder on the GS031 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X07K00
Error occurred by the notes disorder on the GS703 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5X07J00
Error occurred by the notes disorder on the GS619 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X07H00
Error occurred by the notes disorder on the GS618 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X07G00
Error occurred by the notes disorder on the GS614 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X07B00
Error occurred by the notes disorder on the GS022 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X07A00
Error occurred by the notes disorder on the GS021 during Withdrawal for automatic accounting .
5X07600
Error occurred by the notes disorder on the GS006 during Withdrawal for automatic accounting.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the forge note cassette(10)2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(7)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X07500
Error occurred by the notes disorder on the GS005 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X07400
Error occurred by the notes disorder on the GS004 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5X07300
Error occurred by the notes disorder on the GS003 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
65
Error Code manual
Problem Code 5X07200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS002 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X07100
Error occurred by the notes disorder on the GS801 during Withdrawal for automatic accounting .
5X06B00
Error occurred by the Return Transport Path(GS022) during Withdrawal for automatic accounting .
5X06600
Error occurred by the Return Transport Path(GS006) during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5X06400
Error occurred by the Return Transport Path(GS004) during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5X05K00
Error occurred by the Transport Path on the GS703 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5X05J00
Error occurred by the Transport Path on the GS619 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X05H00
Error occurred by the Transport Path on the GS618 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X05G00
Error occurred by the Transport Path on the GS614 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X05500
Error occurred by the Transport Path on the GS005 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X02W00
Error occurred by the notes remained on the GS802 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5X02Q00
Error occurred by the notes remained on the GS034 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X02P00
Error occurred by the notes remained on the GS033 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X02N00
Error occurred by the notes remained on the GS032 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X02M00
Error occurred by the notes remained on the GS031 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X02K00
Error occurred by the notes remained on the GS703 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5X02J00
Error occurred by the notes remained on the GS619 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
66
Error Code manual
Problem Code 5X02H00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS618 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X02G00
Error occurred by the notes remained on the GS614 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X02B00
Error occurred by the notes remained on the GS022 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X02A00
Error occurred by the notes remained on the GS021 during Withdrawal for automatic accounting .
5X02600
Error occurred by the notes remained on the GS006 during Withdrawal for automatic accounting .
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5X02500
Error occurred by the notes remained on the GS005 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X02400
Error occurred by the notes remained on the GS004 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5X02300
Error occurred by the notes remained on the GS003 during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5X02200
Error occurred by the notes remained on the GS002 during Withdrawal for automatic accounting .
5X02100
Error occurred by the notes remained on the GS801 during Withdrawal for automatic accounting .
5X01W00
GS802 dark jam error during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5X01Q00
GS034 dark jam error during Withdrawal for automatic accounting .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X01P00
GS033 dark jam error during Withdrawal for automatic accounting .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X01N00
GS032 dark jam error during Withdrawal for automatic accounting .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X01M00
GS031 dark jam error during Withdrawal for automatic accounting .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X01K00
GS703 dark jam error during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5X01J00
GS619 dark jam error during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
67
Error Code manual
Problem Code 5X01H00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
GS618 dark jam error during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X01G00
GS614 dark jam error during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X01B00
GS022 dark jam error during Withdrawal for automatic accounting .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X01A00
GS021 dark jam error during Withdrawal for automatic accounting .
5X01600
GS006 dark jam error during Withdrawal for automatic accounting .
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5X01500
GS005 dark jam error during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5X01400
GS004 dark jam error during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5X01300
GS003 dark jam error during Withdrawal for automatic accounting .
"1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5X01200
GS002 dark jam error during Withdrawal for automatic accounting .
5X01100
GS801 dark jam error during Withdrawal for automatic accounting .
5X00W00
GS802 light jam error during Withdrawal for automatic accounting . GS034 light jam error during Withdrawal for automatic accounting . GS033 light jam error during Withdrawal for automatic accounting . GS032 light jam error during Withdrawal for automatic accounting . GS031 light jam error during Withdrawal for automatic accounting . GS703 light jam error during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove Jam in the BC(5)." "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove the Jam on the Rear Transport Path(11)."
5X00Q00 5X00P00 5X00N00 5X00M00 5X00K00
5X00J00
GS619 light jam error during Withdrawal for automatic accounting .
5X00H00
GS618 light jam error during Withdrawal for automatic accounting .
5X00G00
GS614 light jam error during Withdrawal for automatic accounting .
5X00A00
GS021 light jam error during Withdrawal for automatic accounting . GS005 light jam error during Withdrawal for automatic accounting .
5X00500
"1. Open the upper unit2. Open the CSM and TE(12)3. Open the Rear Transport Path(6)4. Remove Jam between the Rear Transport Path(6) and the Rear Transport Path(11)." "1. Open the upper unit2. Open the CSM and TE(12)3. Open the Rear Transport Path(6)4. Remove Jam between the Rear Transport Path(6) and the Rear Transport Path(11)." "1. Open the upper unit2. Open the customer service module (CSM)3. Remove Jam between the CSM(3) and the Rear Transport Path(11)." "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove Jam between the Rear Transport Path(6) and the TE(12)."
© Hyosung TNS Inc. All Rights Reserved.
68
Error Code manual
Problem Code 5X00300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
GS003 light jam error during Withdrawal for automatic accounting .
"1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."
5X00200
GS002 light jam error during Withdrawal for automatic accounting .
5X00100
GS801 light jam error during Withdrawal for automatic accounting .
5WUS300
USB command data length error when Initial Info set.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Check USB connection2. Operate to initialize BRM(Recovery)"
5WUS100 5WBST00 5WBS200
USB sequence number duplicate error when Initial Info 1. Restart over AP-SP set. time setting error during Initial Info Set. RTC 1. Operate to initialize BRM(Recovery) RBU connection MI error when Initial Info set. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5WBS100
RBU connection sequence error when Initial Info set.
5WBS000
RBU communication timeout error when Initial Info set. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5WBR700
RBU response message timeout error during Initial Info "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Set. occurred (message timeout error) after initialization"
5WBR000
RBU response timeout during Initial Info Set.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5WBHG00 5WBHF00
No detect inter lock when RC EEPROM R/W during Initial Info Set. RC5 EEPROM data verify error when Initial Info set.
5WBHE00
RC4 EEPROM data verify error when Initial Info set.
5WBHD00
RC3 EEPROM data verify error during Initial Info Set.
5WBHC00
RC2 EEPROM data verify error when Initial Info set.
5WBHB00
RC1 EEPROM data verify error when Initial Info set.
5WBHA00
RC5 EEPROM write error during Initial Info Set.
5WBH900
RC4 EEPROM write error during Initial Info Set.
5WBH800
RC3 EEPROM write error during Initial Info Set.
5WBH700
RC2 EEPROM write error during Initial Info Set.
5WBH600
RC1 EEPROM write error during Initial Info Set.
5WBH500
RC5 EEPROM read error during Initial Info Set.
5WBH400
RC4 EEPROM read error during Initial Info Set.
5WBH300
RC3 EEPROM read error during Initial Info Set.
5WBH200
RC2 EEPROM read error during Initial Info Set.
5WBH100
RC1 EEPROM read error during Initial Info Set.
5WASZ00
Operation mode is not ' No use' even through setting up currency info is 0 in the Initial Info Set.
"1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Operate to initialize Infomation set again after setting up AP-SP1. Restar over AP-SP when same error occures after re-operating"
5WASY00
Missing serial number notes stack set CST disorder(Small BRM but RC4 or 5 select) when Initial set.Dip-Switch differs from TCR in the Initial Info Info of Set.
5WASX00
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Check the cassette setting up missing serial number notes 2. Operate to initialize BRM(Recovery)" "1. Check to Dip Switch 4 - On.2. Operate to initialize Infomation set again after setting up AP-SP3. Restar over AP-SP when same error occures after reoperating"
© Hyosung TNS Inc. All Rights Reserved.
69
Error Code manual
Problem Code 5WASN00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Setting up country numbers 0 in the Initial Info Set.
"1. Operate to initialize Infomation set again after setting up AP-SP1. Restar over AP-SP when same error occures after re-operating"
Option to process same serial number of automatic accounting is set receipt-option during Initial Info Set.. Option to process same serial number of Withdrawal is set receipt-option during Initial Info Set.. Set doubted/forged notes distinction data error when Initial Info set. Option to process same serial number of Deposit count/ Retract CSM is set error-option and Option to process same serial number of Deposit End/ Deposit Cancel/ Retract TE is set reject-option during Initial Info Set.. to process same serial number of Deposit Option count/ Retract CSM is set receipt-option and Option to process same serial number of Deposit End/ Deposit Cancel/ Retract TE is set reject-option during Initial Info Set.. to process same serial number of Deposit Option count/ Withdrawal is set reject-option and Option to process same serial number of Deposit End/ Deposit Cancel/ Retract TE is set receipt-option during Initial Info Set.. notes stack set CST disorder(Small BRM but Doubted RC4 or 5 select) when Initial Info set. RC5 box denomination is different with SP set denomination when Initial Info set. RC4 box denomination is different with SP set denomination when Initial Info set. RC3 box denomination is different with SP set denomination when Initial Info set. RC2 box denomination is different with SP set denomination when Initial Info set. RC1 box denomination is different with SP set denomination when Initial Info set. Error to NVRAM(128denominations) Read/ Write during Initial Info Set.
"1. Check option to process same serial number.2. Operate to initialize BRM(Recovery)" "1. Check option to process same serial number.2. Operate to initialize BRM(Recovery)" "1. Check setting up doubted/dorged notes 2. Operate to initialize BRM(Recovery)"
5WAEF00
RBU RS485 connection line disorder during Initial Info Set.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5WAEE00
RBU RS485 communication sequence disorder during Initial Info Set.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5WAE600
Error to received Initial Info Set command. during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5WAE300
5W8S900
Received operation command without System Info Read during Initial Info Set. Status on not operation receiption command during Initial Info Set. Receive retry error from BC during Initial Info Set.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5W8S400
Receive ETC. error from BC during Initial Info Set.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5W8S200
Receive abnormal BCC from BC during Initial Info Set.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5W8S100
Receive abnormal MI from BC during Initial Info Set.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5W8HS29
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the Initial Info Set. Error of the BC Stop DAC Set Fail Scan Driver Init During in the Initial Info Set. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Initial Info Set. Error of the Hall Sensor Shading Fail BCU Ready During in the Initial Info Set.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading"
5WASC00 5WASB00 5WASA00 5WAS900
5WAS800
5WAS700
5WAS600 5WAS500 5WAS400 5WAS300 5WAS200 5WAS100 5WAH500
5WAE200
5W8HS28 5W8HS22 5W8HS1B
"1. Check option to process same serial number.2. Operate to initialize BRM(Recovery)"
"1. Check option to process same serial number.2. Operate to initialize BRM(Recovery)"
"1. Check option to process same serial number.2. Operate to initialize BRM(Recovery)"
"1. Check the cassette setting up doubted notes 2. Operate to initialize BRM(Recovery)" "1. Check setting up denomination of cassette2. Operate to initialize BRM(Recovery)" "1. Check setting up denomination of cassette2. Operate to initialize BRM(Recovery)" "1. Check setting up denomination of cassette2. Check the Casstte Connector and cable3. Initialize BRM unit (recovery)" "1. Check setting up denomination of cassette2. Operate to initialize BRM(Recovery)" "1. Check setting up denomination of cassette2. Operate to initialize BRM(Recovery)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
70
Error Code manual
Problem Code 5W8HS1A 5W8HS19 5W8HS18 5W8HS17 5W8HS15 5W8HS14 5W8HS13 5W8HS12 5W8HS11 5W8HS08 5W8HS05 5W8HS04 5W8HS03 5W8HS02 5W8HS01 5W8HJ03 5W8HJ02 5W8HJ01 5W8HI04 5W8HI03 5W8HI02 5W8HI01 5W8HG37
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of the Hall Sensor Dac Set Fail BCU Ready During in the Initial Info Set. Error of the MR/UV/DD Sampling BCU Ready During in the Initial Info Set. Error of the DAC Set Fail BCU Ready During in the Initial Info Set. Error of the AFE Chip Set BCU Ready During in the Initial Info Set. Error of the CIS Shading BCU Ready During in the Initial Info Set. Error of the Light Source Set Fail BCU Ready During in the Initial Info Set. Error of the CIS Led On Value Set Fail BCU Ready During in the Initial Info Set. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the Initial Info Set. Error of the Fpga Write BCU Ready During in the Initial Info Set. Error of the DAC Set Fail Scan Driver Init During in the Initial Info Set. Error of the CIS Shading Scan Driver Init During in the Initial Info Set. Error of the Light Source Set Fail Scan Driver Init During in the Initial Info Set. Error of the CIS Led On Value Set Fail Scan Driver Init During in the Initial Info Set. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Initial Info Set. Error of the Fpga Write Scan Driver Init During in the Initial Info Set. Error of Currency Set Recognition Algorithm in the Initial Info Set. Error of Ready Recognition Algorithm in the Initial Info Set. Error of Initialize Recognition Algorithm in the Initial Info Set. Error of Timeout during BcUsbTask Message in the Initial Info Set. Error of Timeout during UartTask Message in the Initial Info Set. Error of Timeout during ScanTask Message Message in the Initial Info Set. Error of Timeout during RecogTask Message in the Initial Info Set. Error of transaction setting during receiving BCU mode command in the Initial Info Set .
"1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
5W8HG36
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command in the Initial Info Set . the system when same error occurred (message timeout error) after initialization"
5W8HG24
Error of encoder set-up mode during receiving BCU ready command in the Initial Info Set .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5W8HG23
Error of set up for DD sensor DAC during receiving BCU ready command in the Initial Info Set .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5W8HG22
Error of DD sensor initialization during receiving BCU ready command in the Initial Info Set .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5W8HG21
Error of power on during receiving BCU ready command in the Initial Info Set .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
© Hyosung TNS Inc. All Rights Reserved.
71
Error Code manual
Problem Code 5W8HG20
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error to initialize CIS during receiving BCU ready command in the Initial Info Set .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5W8HG12
BC spec differs from data write command paramter during Initial Info Set..
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
5W8HG11
5W8HF20
Error of no country code set up during receiving BCU ready command in the Initial Info Set . Error of no recognition DB for the country during receiving BCU data write command in the Initial Info Set . Error of country-code set up during receiving BCU data write command in the Initial Info Set . Error of available support country numbers set up during receiving BCU data write command in the Initial Info Set . Error of BCU undefined command reception during Initial Info Set. Error of the BC insert direction during BCU ready command in the Initial Info Set. Error of the recognition level set up during BCU ready command in the Initial Info Set. Error of mode set up during BCU ready command in the Initial Info Set. Error of the transaction ready set up during BCU ready command in the Initial Info Set. Error of the recognition level set up during BCU mode command in the Initial Info Set. Error of mode set up during BCU Mode Command in the Initial Info Set. Error to load recognition DB #10 during Initial Info Set.
5W8HF19
Error to load recognition DB #09 during Initial Info Set.
5W8HF18
Error to load recognition DB #08 during Initial Info Set.
5W8HF17
Error to load recognition DB #07 during Initial Info Set.
5W8HF16
Error to load recognition DB #06 during Initial Info Set.
5W8HF15
Error to load recognition DB #05 during Initial Info Set.
5W8HF14
Error to load recognition DB #04 during Initial Info Set.
5W8HF13
Error to load recognition DB #03 during Initial Info Set.
5W8HF12
Error to load recognition DB #02 during Initial Info Set.
5W8HF11
Error to load recognition DB #01 during Initial Info Set.
5W8HF09
Error to FPGA Read during Initial Info Set..
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5W8HF08
Error to FPGA initialize during Initial Info Set..
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5W8HF07
Error to load to info of BC FPGA header during Initial Info Set. Error to BC FPGA configuration during Initial Info Set.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5W8HG10
5W8HG09 5W8HG08 5W8HG07 5W8HG06 5W8HG05 5W8HG04 5W8HG03 5W8HG02 5W8HG01
5W8HF06 5W8HF05 5W8HF04
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5W8HA14
Error to BC FPGA data checksum during Initial Info Set. "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" Error to load recognition DB table during Initial Info Set. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load shading data of the CIS during Initial Info "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)" Set. Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize Initial Info Set. BRM(Recovery)" Error GS801B, GS802A, GS802B during Initial Info Set. "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
5W8HA13
Error GS801A, GS802A, GS802B during Initial Info Set. "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
5W8HF03 5W8HA15
© Hyosung TNS Inc. All Rights Reserved.
72
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5W8HA12
Error GS802A, GS802B during Initial Info Set.
5W8HA11
Error GS801A, GS801B, GS802B during Initial Info Set. "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
5W8HA10
Error GS801B, GS802B during Initial Info Set.
"1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
5W8HA09
Error GS801A, GS802B during Initial Info Set.
"1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
5W8HA08 5W8HA07
Error GS802B during Initial Info Set. "1. Check GS802B2. Operate to initialize BRM(Recovery)" Error GS801A, GS801B, GS802A during Initial Info Set. "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
5W8HA06
Error GS801B, GS802A during Initial Info Set.
"1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
5W8HA05
Error GS801A, GS802A during Initial Info Set.
"1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
5W8HA04 5W8HA03
Error GS802A during Initial Info Set. Error GS801A, GS801B during Initial Info Set.
"1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
5W8HA02 5W8HA01 5W5SZ00
Error GS801B during Initial Info Set. Error GS801A during Initial Info Set. Management mode is not ' No use' even through setting up RC5 and RC2 denomination count is 0 in the Initial Info Set.mode is not ' No use' even through Management setting up RC4 and RC2 denomination count is 0 in the Initial Info Set.mode is not ' No use' even through Management setting up RC2 and RC3 denomination count is 0 in the Initial Info Set.mode is not ' No use' even through Management setting up RC2 denomination count is 0 in the Initial Info Set. Management mode is not ' No use' even through setting up RC1 denomination count is 0 in the Initial Info USBSet. command data length error when System Info Read. USB sequence number duplicate error when System Info Read. number duplicated with Version read Sequence command. RBU connection MI error when System Info Read.
"1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Check setting up denomination of cassette2. Operate to initialize BRM(Recovery)" "1. Check setting up denomination of cassette2. Operate to initialize BRM(Recovery)" "1. Check setting up denomination of cassette2. Operate to initialize BRM(Recovery)" "1. Check setting up denomination of cassette2. Operate to initialize BRM(Recovery)" "1. Check setting up denomination of cassette2. Operate to initialize BRM(Recovery)" "1. Check USB connection2. Operate to initialize BRM(Recovery)"
5VBS100
RBU connection sequence error when System Info Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5VBS000
RBU communication timeout error when System Info Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5VBR700
RBU response message timeout error during System Info Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5VBR000
RBU response timeout during System Info Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5VBHU00
RC5 Dip-Switch read error when received System Info Read Command RC4 Dip-Switch read error when received System Info Read Command RC3 Dip-Switch read error when received System Info Read Command RC2 Dip-Switch read error when received System Info Read Command RC1 Dip-Switch read error when received System Info Read Command Fail to check DPC Sensor because not to detect inter lock during System Info Read. No detect inter lock when RC EEPROM R/W during System Info Read. RC5 EEPROM data verify error when System Info Read. RC4 EEPROM data verify error when System Info Read.
"1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization"
5W4SZ00 5W3SZ00 5W2SZ00 5W1SZ00 5VUS300 5VUS100 5VSSE00 5VBS200
5VBHT00 5VBHS00 5VBHR00 5VBHQ00 5VBHH00 5VBHG00 5VBHF00 5VBHE00
Problem Description
Troubleshooting "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
1. Restart over AP-SP 1. Check the detail sequence number of bulk sending command "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
73
Error Code manual
Problem Code 5VBHD00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC3 EEPROM data verify error when System Info Read. RC2 EEPROM data verify error when System Info Read. RC1 EEPROM data verify error when System Info Read. RC5 EEPROM write error when received System Info Read Command. RC4 EEPROM write error when received System Info Read Command. RC3 EEPROM write error when received System Info Read Command. RC2 EEPROM write error when received System Info Read Command. RC1 EEPROM write error when received System Info Read Command. RC5 EEPROM read error when received System Info Read Command. RC4 EEPROM read error when received System Info Read Command. RC3 EEPROM read error when received System Info Read Command. RC2 EEPROM read error when received System Info Read Command. RC1 EEPROM read error when received System Info Read Command. Error to NVRAM(128denominations) Read/ Write duringSystem Info Read.
"1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5VAEF00
RBU RS485 connection line disorder during System Info Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5VAEE00
RBU RS485 communication sequence disorder during System Info Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5VAE600
Error to received System Info Read command. during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5VAAF00
Status of RC empty before excute System Info Read command. Status of UTC2 full before excute System Info Read command. Status of UTC1 full before excute System Info Read command. Status of RJC full before excute System Info Read command.
"1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes quantity in the recycle cassettes(A~E) " "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note cassette(10) is full" "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette not received(9) is full" "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
5VBHC00 5VBHB00 5VBHA00 5VBH900 5VBH800 5VBH700 5VBH600 5VBH500 5VBH400 5VBH300 5VBH200 5VBH100 5VAH500
5VAAE00 5VAAD00 5VAAC00
5VAAB00
5VAAA00 5VAA900
Status of RC full before excute System Info Read command.
"1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check the notes full in the cassette " Status of BC open before excute System Info Read "1. Open the upper unit2. Check the lock lever in the BC" command. State of BMD removal before excute System Info Read "0. Lower Unit(BMD) Lever position is not proper when searching system command. information(The BMD Unit Lever should make the GS026 sensor signal """""Light""""")1. Check the Lower Unit load/removal2. Check the state of the Lower Unit Lever, sensor(GS026) assembly and related cable3. Exchange or clean the BMD Unit Lever sensor(GS026) if occur same error"
5VAA800
State of BMD inter lock detachment before excute System Info Read command.
5VAA700
Status of RJC removal before excute System Info Read "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) command. Load/Removal" Status of Safe door open before excute System Info 1. Check the safe door open Read command.
5VAA500
"0. Lower Unit(BMD) is not installed properly when searching system information(The GS025 sensor signal should be """""Dark""""")1. Check the Lower Unit load/removal2. Check the Lower Unit state of Inter Lock sensor(GS025) and related the cable3. Exchange the Inter Lock(cherry switch) if occur same error"
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74
Error Code manual
Problem Code 5VAA400
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting 1. Check Load/Removal of the upper unit
5VAA300 5V8S900
Status of BMU removal before excute System Info Read command. Status of BMU inter lock detachment during System Info Read. Receive retry error from BC during System Info Read.
5V8S400
Receive ETC. error from BC during System Info Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5V8S200
Receive abnormal BCC from BC during System Info Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5V8S100
Receive abnormal MI from BC during System Info Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5V8HS29
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the System Info Read. Error of the BC Stop DAC Set Fail Scan Driver Init During in the System Info Read. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the System Info Read. Error of the Hall Sensor Shading Fail BCU Ready During in the System Info Read. Error of the Hall Sensor Dac Set Fail BCU Ready During in the System Info Read. Error of the MR/UV/DD Sampling BCU Ready During in the System Info Read. Error of the DAC Set Fail BCU Ready During in the System Info Read. Error of the AFE Chip Set BCU Ready During in the System Info Read. Error of the CIS Shading BCU Ready During in the System Info Read. Error of the Light Source Set Fail BCU Ready During in the System Info Read. Error of the CIS Led On Value Set Fail BCU Ready During in the System Info Read. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the System Info Read. Error of the Fpga Write BCU Ready During in the System Info Read. Error of the DAC Set Fail Scan Driver Init During in the System Info Read. Error of the CIS Shading Scan Driver Init During in the System Info Read. Error of the Light Source Set Fail Scan Driver Init During in the System Info Read. Error of the CIS Led On Value Set Fail Scan Driver Init During in the System Info Read. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the System Info Read. Error of the Fpga Write Scan Driver Init During in the System Info Read. Error of Currency Set Recognition Algorithm in the System Info Read. Error of Ready Recognition Algorithm in the System Info Read. Error of Initialize Recognition Algorithm in the System Info Read. Error of Timeout during BcUsbTask Message in the System Info Read. Error of Timeout during UartTask Message in the System Info Read. Error of Timeout during ScanTask Message Message in the System Info Read. Error of Timeout during RecogTask Message in the System Info Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading"
5V8HS28 5V8HS22 5V8HS1B 5V8HS1A 5V8HS19 5V8HS18 5V8HS17 5V8HS15 5V8HS14 5V8HS13 5V8HS12 5V8HS11 5V8HS08 5V8HS05 5V8HS04 5V8HS03 5V8HS02 5V8HS01 5V8HJ03 5V8HJ02 5V8HJ01 5V8HI04 5V8HI03 5V8HI02 5V8HI01
1. Check Load/Removal of the upper unit "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization"
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75
Error Code manual
Problem Code 5V8HG37
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of transaction setting during receiving BCU mode command in the System Info Read .
"1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
5V8HG36
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command in the System Info Read . the system when same error occurred (message timeout error) after initialization"
5V8HG24
Error of encoder set-up mode during receiving BCU ready command in the System Info Read .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5V8HG23
Error of set up for DD sensor DAC during receiving BCU ready command in the System Info Read .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5V8HG22
Error of DD sensor initialization during receiving BCU ready command in the System Info Read .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5V8HG21
Error of power on during receiving BCU ready command in the System Info Read .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5V8HG20
Error to initialize CIS during receiving BCU ready command in the System Info Read .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5V8HG12
BC spec differs from data write command paramter during System Info Read.
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
5V8HG11
Error of no country code set up during receiving BCU ready command in the System Info Read . Error of no recognition DB for the country during receiving BCU data write command in the System Info Read . Error of country-code set up during receiving BCU data write command in the System Info Read . Error of available support country numbers set up during receiving BCU data write command in the System . Error of Info BCURead undefined command reception during System Info Read. Error of the BC insert direction during BCU ready command in the System Info Read. Error of the recognition level set up during BCU ready command in the System Info Read. Error of mode set up during BCU ready command in the System Info Read. Error of the transaction ready set up during BCU ready command in the System Info Read. Error of the recognition level set up during BCU mode command in the System Info Read. Error of mode set up during BCU Mode Command in the System Info Read. Error to load recognition DB #10 during System Info Read. Error to load recognition DB #09 during System Info Read. Error to load recognition DB #08 during System Info Read. Error to load recognition DB #07 during System Info Read. Error to load recognition DB #06 during System Info Read. Error to load recognition DB #05 during System Info Read. Error to load recognition DB #04 during System Info Read. Error to load recognition DB #03 during System Info Read.
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)"
5V8HG10
5V8HG09 5V8HG08 5V8HG07 5V8HG06 5V8HG05 5V8HG04 5V8HG03 5V8HG02 5V8HG01 5V8HF20 5V8HF19 5V8HF18 5V8HF17 5V8HF16 5V8HF15 5V8HF14 5V8HF13
© Hyosung TNS Inc. All Rights Reserved.
76
Error Code manual
Problem Code 5V8HF12
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
5V8HF09
Error to load recognition DB #02 during System Info Read. Error to load recognition DB #01 during System Info Read. Error to FPGA Read during System Info Read.
"1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5V8HF08
Error to FPGA initialize during System Info Read.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5V8HF07
Error to load to info of BC FPGA header during System Info Read. Error to BC FPGA configuration during System Info Read. Error to BC FPGA data checksum during System Info Read.to load recognition DB table during System Info Error Read. Error to load shading data of the CIS during System Info Read. Error GS801A, GS801B, GS802A, GS802B during System Info Read. Error GS801B, GS802A, GS802B during System Info Read. Error GS801A, GS802A, GS802B during System Info Read. Error GS802A, GS802B during System Info Read.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
"1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
5V8HA10
Error GS801A, GS801B, GS802B during System Info Read. Error GS801B, GS802B during System Info Read.
5V8HA09
Error GS801A, GS802B during System Info Read.
"1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
5V8HA08 5V8HA07
"1. Check GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
5V8HA06
Error GS802B during System Info Read. Error GS801A, GS801B, GS802A during System Info Read. Error GS801B, GS802A during System Info Read.
5V8HA05
Error GS801A, GS802A during System Info Read.
"1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
5V8HA04 5V8HA03
Error GS802A during System Info Read. Error GS801A, GS801B during System Info Read.
"1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
5V8HA02 5V8HA01 5UUS300
Error GS801B during System Info Read. Error GS801A during System Info Read. USB command data length error when Download.
"1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Check USB connection2. Operate to initialize BRM(Recovery)"
5UUS100 5USSE00
USB sequence number duplicate error when 1. Restart over AP-SP Download. Sequence number duplicated with download command. 1. Check the detail sequence number of bulk sending command
5USDE00 5USCE00 5UBHB00
Downloaded send data error . Checksum error of EP binary files downloaded. Flash Rom write failure when RBU EP Download.
1. Retry after checking connect line 1. Retry with normal EP binary file 1. Change RBU board when same error occurred after retry download
5UBHA00 5UAHB00
Effectiveness disorder when RBU EP Download. Flash Rom write failure when MAIN EP Download.
"1. Check the download bin file2. Change the bin file" 1. Change MAIN board when same error occurred after retry download
5UAHA00 5UAH500
Checksum disorder when MAIN EP Download. Error to NVRAM(128denominations) Read/ Write during Download.
"1. Check the download bin file2. Change the bin file" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5UAEF00
RBU RS485 connection line disorder during Download. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5UAEE00
RBU RS485 communication sequence disorder during Download.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5UAE600
Error to received Download command. during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5V8HF11
5V8HF06 5V8HF05 5V8HF04 5V8HF03 5V8HA15 5V8HA14 5V8HA13 5V8HA12 5V8HA11
"1. Re-download BC FPGA2. Change the BC B/D if continuous error." "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
"1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
"1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
© Hyosung TNS Inc. All Rights Reserved.
77
Error Code manual
Problem Code 5TUS300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
USB command data length error when Module Test.
"1. Check USB connection2. Operate to initialize BRM(Recovery)" 1. Restart over AP-SP 1. Check the detail sequence number of bulk sending command
5TBS200
USB sequence number duplicate error when Module Test. Sequence number duplicated with extra function command. RBU connection MI error when Module Test.
5TBS100
RBU connection sequence error when Module Test.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5TBS000
RBU communication timeout error when Module Test.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5TBHG00 5TBHF00
No detect inter lock when RC EEPROM R/W during Module Test. RC5 EEPROM data verify error when Module Test.
5TBHE00
RC4 EEPROM data verify error when Module Test.
5TBHD00
RC3 EEPROM data verify error when Module Test.
5TBHC00
RC2 EEPROM data verify error when Module Test.
5TBHB00
RC1 EEPROM data verify error when Module Test.
5TAR700
RBU response message timeout error during Module Test.
"1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5TAR600
No response from task message timeout error when Module Test.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5TAH500
Error to NVRAM(128denominations) Read/ Write during Module Test.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5TAEF00
RBU RS485 connection line disorder during Module Test.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5TAEE00
RBU RS485 communication sequence disorder during Module Test.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5TAE600
Error to received Module Test command. during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5TAE400
Module Test transaction was executed without Initializing after power on . Status on not operation receiption command during Module Test. Received operation command without Initial Info Set during Module Test. PP preparation stop error during Module Test. Error of reverting notes during Module Test.
5TUS100 5TSSE00
5TAE200 5TAE100 5T6PA00 5T6P900
5T6P800 5T6P700 5T6P600 5T6P500 5T6P400 5T6P300 5T6P200
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" 1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the CSM(3)" PP stack control(during stacking) error during Module "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Test. Check PP rotates softly using knob of the CSM(1)" PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Module Test. Check PP rotates softly using knob of the CSM(1)" PP notes arrange error during Module Test. "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP notes out position transfer error during Module Test. "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP lose Return position transfer error during Module "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Test. Check PP rotates softly using knob of the CSM(1)" PP separate position transfer error during Module Test. "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP deposit position transfer error during Module Test. "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)"
© Hyosung TNS Inc. All Rights Reserved.
78
Error Code manual
Problem Code 5T6P100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
5T6GE00
PP withdrawal(stack) position transfer error during Module Test. Failure to move gate roller to home position during Module Test. Failure to Lift-down during Module Test.
5T6GD00
Failure to Lift-up during Module Test.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
5T6GC00
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
5T6G900
Failure to control stack roller(GM605 disorder) during Module Test. Stack roller deposit position transferfailure stack roller(GM605 disorder) during Module Test. Failure to move withdrawal(stack) position of stack roller(GM605 disorder) during Module Test. Separate stop failure error during Module Test.
5T6G500
BP notes out position error during Module Test.
5T6GF00
5T6GB00 5T6GA00
5T6G400 5T6G300 5T6G200 5T6G100 5T5P300
5T5GH00
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)" "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)" "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"
"1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" BP separate control error during Module Test. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" BP separate position transfer error during Module Test. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" BP deposit position transfer error during Module Test. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" BP Stack position transfer error during Module Test. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" Lack of change in Encoder counter of RC5 PP during "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Module Test cassette #5 and open its door.(E)4. Check PP Motor, Connecter cable, Casette Board." Encoder Sensor(GS513) for Stack Roller failed to "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle detect Light status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any direction during Module Test. wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
5T5GG00
Encoder Sensor(GS513) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Module Test.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
5T5GC00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Module Test. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5T5GB00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Module Test. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5T4P300
Lack of change in Encoder counter of RC4 PP during Module Test
5T4GH00
Encoder Sensor(GS413) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Module Test.
5T4GG00
Encoder Sensor(GS413) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Module Test.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Check PP Motor, Connecter cable, Casette Board." "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed." "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
© Hyosung TNS Inc. All Rights Reserved.
79
Error Code manual
Problem Code 5T4GC00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Module Test. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5T4GB00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Module Test. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5T3P300
Lack of change in Encoder counter of RC3 PP during Module Test
5T3GH00
Encoder Sensor(GS313) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Module Test.
5T3GG00
Encoder Sensor(GS313) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Module Test.
5T3GC00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Module Test. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5T3GB00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Module Test. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5T2P300
Lack of change in Encoder counter of RC2 PP during Module Test
5T2GH00
Encoder Sensor(GS213) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Module Test.
5T2GG00
Encoder Sensor(GS213) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Module Test.
5T2GC00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Module Test. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5T2GB00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Module Test. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5T1P300
Lack of change in Encoder counter of RC1 PP during Module Test
5T1GH00
Encoder Sensor(GS113) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Module Test.
5T1GG00
Encoder Sensor(GS113) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Module Test.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Check PP Motor, Connecter cable, Casette Board." "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed." "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Check PP Motor, Connecter cable, Casette Board." "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed." "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Check PP Motor, Connecter cable, Casette Board." "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed." "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
© Hyosung TNS Inc. All Rights Reserved.
80
Error Code manual
Problem Code 5T1GC00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Module Test. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5T1GB00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Module Test. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5SUS300
USB command data length error when receiving BCU counterfeil-bill-table registration/ inquire command.. USB sequence number duplicate error when receiving BCU counterfeil-bill-table registration/ inquire command.. RBU connection MI error when receiving BCU counterfeil-bill-table registration/ inquire command..
"1. Check USB connection2. Operate to initialize BRM(Recovery)"
5SBS100
RBU connection sequence error when receiving BCU counterfeil-bill-table registration/ inquire command..
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5SBS000
RBU communication timeout error when receiving BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error counterfeil-bill-table registration/ inquire command.. occurred (message timeout error) after initialization"
5SAH500
Error to NVRAM(128denominations) Read/ Write during receiving BCU counterfeil-bill-table registration/ inquire command.. RBU RS485 connection line disorder during receiving BCU counterfeil-bill-table registration/ inquire command.. RBU RS485 communication sequence disorder during receiving BCU counterfeil-bill-table registration/ inquire command.. Error to received BCU counterfeil-bill-table registration/ inquire command. during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
receiving BCU counterfeil-bill-table registration/ inquire command transaction was executed without Initializing after power on . Received operation command without System Info Read during receiving BCU counterfeil-bill-table registration/ inquire command.. Status on not operation receiption command during receiving BCU counterfeil-bill-table registration/ inquire command..operation command without Initial Info Set Received during receiving BCU counterfeil-bill-table registration/ inquire command.. Receive retry error from BC during receiving BCU counterfeil-bill-table registration/ inquire command..
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization"
5S8S400
Receive ETC. error from BC during receiving BCU counterfeil-bill-table registration/ inquire command..
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5S8S200
Receive abnormal BCC from BC during receiving BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error counterfeil-bill-table registration/ inquire command.. occurred (message timeout error) after initialization"
5S8S100
Receive abnormal MI from BC during receiving BCU counterfeil-bill-table registration/ inquire command..
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5S8R900
BC message timeout error during receiving BCU counterfeil-bill-table registration/ inquire command..
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5S8R300
BC message timeout error during receiving BCU counterfeil-bill-table registration/ inquire command..
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5S8R200
BC message timeout error during receiving BCU counterfeil-bill-table registration/ inquire command..
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5SUS100 5SBS200
5SAEF00
5SAEE00
5SAE600
5SAE400
5SAE300
5SAE200 5SAE100
5S8S900
1. Restart over AP-SP "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
81
Error Code manual
Problem Code 5S8R100
5S8HG44
5S8HG43
5S8HG42
5S8HG41
5S8HG40
5S8HG39
5S8HG38
5S8HG37
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
BC message timeout error during receiving BCU counterfeil-bill-table registration/ inquire command..
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
Error of setting of serial number of counterfeit-billtable(There is wrong setting nation during using section search) during receiving BCU counterfeil-bill-table registration/ inquire command.. Error of setting of serial number of counterfeit-billtable(Error of length during using section search) during receiving BCU counterfeil-bill-table registration/ inquire Error ofcommand.. setting of serial number of counterfeit-billtable(There is wrong setting order during using section search) during receiving BCU counterfeil-bill-table registration/ inquire command.. Error of setting of serial number of counterfeit-billtable(Last setting is first number' during using section search) during receiving BCU counterfeil-bill-table registration/ inquire command.. Error of setting of serial number of counterfeit-billtable(First setting is last number' during using section search) during receiving BCU counterfeil-bill-table registration/ inquire command.. Error of setting of serial number of counterfeit-billtable(set '*' during using section search) during receiving BCU counterfeil-bill-table registration/ inquire command.. Error of counterfeit-bill-table(separater) during receiving BCU counterfeil-bill-table registration/ inquire command.. Error of transaction setting during receiving BCU mode command..
"1. Check to the nation code of counterfeil-bill-table2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization" "1. Check to the length of counterfeil-bill-table2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization" "1. Check to the separater of counterfeil-bill-table2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization" "1. Check to the separater of counterfeil-bill-table2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization" "1. Check to the separater of counterfeil-bill-table2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization" "1. Check to the serial number of counterfeil-bill-table2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization" "1. Check to the separater of counterfeil-bill-table2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
5S8HG36
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command.. the system when same error occurred (message timeout error) after initialization"
5S8HG34
Error of counterfeit-bill-table(table length) during receiving BCU counterfeil-bill-table registration/ inquire command.. Error of counterfeit-bill-table(Nation code is '0') during receiving BCU counterfeil-bill-table registration/ inquire command.. Not received of counterfeit-bill-table crc and number of total table during receiving BCU counterfeil-bill-table registration/ inquire command.. Error of counterfeit-bill-table crc during receiving BCU counterfeil-bill-table registration/ inquire command..
5RUS300
"1. Check to the length of counterfeil-bill-table2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization" "1. Check to the nation code of counterfeil-bill-table2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization" "1. Check to counterfeil-bill-table crc, number of total table.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization" "1. Check to counterfeil-bill-table crc2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization" USB command data length error when Read Initial Info. "1. Check USB connection2. Operate to initialize BRM(Recovery)"
5RUS100 5RBS200
USB sequence number duplicate error when Read Initial Info. RBU connection MI error when Read Initial Info.
5RBS100
RBU connection sequence error when Read Initial Info. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5RBS000
RBU communication timeout error when Read Initial Info.
5RBHG00
RBU connection sequence error when Read Initial Info. "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" RBU connection sequence error when Read Initial Info. "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" RBU connection sequence error when Read Initial Info. "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" RBU connection sequence error when Read Initial Info. "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" RBU connection sequence error when Read Initial Info. "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization"
5S8HG33
5S8HG31
5S8HG30
5RBHF00 5RBHE00 5RBHD00 5RBHC00
1. Restart over AP-SP "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
82
Error Code manual
Problem Code 5RBHB00 5RBHA00 5RBH900 5RBH800 5RBH700 5RBH600 5RBH500 5RBH400 5RBH300 5RBH200 5RBH100 5RAH500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RBU connection sequence error when Read Initial Info. "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" RC5 EEPROM write error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC4 EEPROM write error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC3 EEPROM write error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC2 EEPROM write error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC1 EEPROM write error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC5 EEPROM read error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC4 EEPROM read error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC3 EEPROM read error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC2 EEPROM read error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC1 EEPROM read error when Read Initial Info. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" Error to NVRAM(128denominations) Read/ Write when "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Read Initial Info. occurred (message timeout error) after initialization"
5RAEF00
RBU connection sequence error when Read Initial Info. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5RAEE00
RBU connection sequence error when Read Initial Info. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5RAE600
Error to received Read Initial Info. during TE Button Operating.
5RAE400
RBU connection sequence error when Read Initial Info. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" RBU connection sequence error when Read Initial Info. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" RBU connection sequence error when Read Initial Info. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" RBU connection sequence error when Read Initial Info. "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" USB command data length error during Retract CSM + "1. Check USB connection2. Operate to initialize BRM(Recovery)" TE. USB sequence number duplicate error during Retract 1. Restart over AP-SP CSM + TE. RBU connection MI error during Retract CSM + TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5RAE300 5RAE200 5RAE100 5QUS300 5QUS100 5QBS200
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5QBS100
RBU connection sequence error during Retract CSM + "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error TE. occurred (message timeout error) after initialization"
5QBS000
RBU communication timeout error during Retract CSM "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error + TE. occurred (message timeout error) after initialization"
5QBR700
RBU response message timeout error during Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5QBR000
RBU response timeout during Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5QBHG00
No detect inter lock during RC EEPROM R/W during Retract CSM + TE. RC5 EEPROM data verify error during Retract CSM + TE. RC4 EEPROM data verify error during Retract CSM + TE. RC3 EEPROM data verify error during Retract CSM + TE.
"1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization"
5QBHF00 5QBHE00 5QBHD00
© Hyosung TNS Inc. All Rights Reserved.
83
Error Code manual
Problem Code 5QBHC00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
5QBHA00
RC2 EEPROM data verify error during Retract CSM + TE. RC1 EEPROM data verify error during Retract CSM + TE. RC5 EEPROM Write error during Retract CSM + TE.
5QBH900
RC4 EEPROM Write error during Retract CSM + TE.
5QBH800
RC3 EEPROM Write error during Retract CSM + TE.
5QBH700
RC2 EEPROM Write error during Retract CSM + TE.
5QBH600
RC1 EEPROM Write error during Retract CSM + TE.
5QBH500
RC5 EEPROM read error during Retract CSM + TE.
5QBH400
RC4 EEPROM read error during Retract CSM + TE.
5QBH300
RC3 EEPROM read error during Retract CSM + TE.
5QBH200
RC2 EEPROM read error during Retract CSM + TE.
5QBH100
RC1 EEPROM read error during Retract CSM + TE.
5QAR700
RBU response message timeout error during Retract CSM + TE.
"1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5QAR300
Message timeout error during postprocessing to Retract CSM + TE Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5QAR100
Message timeout error during operation ready in the Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5QAH500
Error to NVRAM(128denominations) Read/ Write during Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5QAEF00
RBU RS485 connection line disorder during Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5QAEE00
RBU RS485 communication sequence disorder during Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5QAE600
Error to received Retract CSM + TE. during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5QAE400
Retract CSM + TE transaction was executed without Initializing after power on . Received operation command without System Info Read during Retract CSM + TE. Status on not operation receiption command during Retract CSM + TE. Received operation command without Initial Info Set during Retract CSM + TE. Retracting cassette set UTC1 or UTC2 in unused UTC before to operation during Retract CSM + TE..
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Check the SP setting.2. Restart over AP-SP3. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization"
5QBHB00
5QAE300 5QAE200 5QAE100 5QAAK00
5QAAH00
5QAAG00
5QAAF00 5QAAE00 5QAAD00
Unused status of RC to store Retracted CSM notes before the operation during Retract CSM + TE.
"1. Check that RC for retracting Notes is equipped2. Operate to initialize BRM(Recovery)3. Excluding RC removed from Retracted cassette when you use a TE for the test" Removal status of RC to store doubted notes before "1. Check to load RC which receipts doubted notes2. Operate to initialize the operation during Retract CSM + TE. BRM(Recovery)3. Excluding RC removed from doubted cassette when you use a TE for the test" Status of RC empty before the operation during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes CSM + TE. quantity in the recycle cassettes(A~E)" Status of UTC2 full before the operation during Retract "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note CSM + TE. cassette(10) is full" Status of UTC1 full before the operation during Retract "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette CSM + TE. not received(9) is full"
© Hyosung TNS Inc. All Rights Reserved.
84
Error Code manual
Problem Code 5QAAC00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of RJC full before the operation during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
5QAAB00
Status of RC full before the operation during Retract CSM + TE.
5QAAA00
Status of BC open before the operation during Retract CSM + TE. Status of BMD removal before the operation during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check the notes full in the cassette " "1. Open the upper unit2. Check the lock lever in the BC"
5QAA900
5QAA800
Status of BMD inter lock detachment before the operation during Retract CSM + TE.
5QAA700
Status of RJC removal before the operation during Retract CSM + TE. Status of CSM open before the operation during Retract CSM + TE. Status of Safe door open before the operation during Retract CSM + TE. Status of BMU removal before the operation during Retract CSM + TE. Status of BMU inter lock detachment before the operation during Retract CSM + TE. Status of TE open before the operation during Retract CSM +of TE. Status UTC removal before the operation during Retract CSM + TE. Status of remaining notes on the return Path(GS802) before the operation during Retract CSM + TE.
5QAA600 5QAA500 5QAA400 5QAA300 5QAA200 5QAA100 5QA2W00
"1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011" 1. Check the safe door open 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5QA2Q00
Status of remaining notes on the return Path(GS034) before the operation during Retract CSM + TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5QA2P00
Status of remaining notes on the return Path(GS033) before the operation during Retract CSM + TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5QA2N00
Status of remaining notes on the return Path(GS032) before the operation during Retract CSM + TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5QA2M00
Status of remaining notes on the return Path(GS031) before the operation during Retract CSM + TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5QA2K00
Status of remaining notes on the return Path(GS703) before the operation during Retract CSM + TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5QA2J00
Status of remaining notes on the return Path(GS619) before the operation during Retract CSM + TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5QA2H00
Status of remaining notes on the return Path(GS618) before the operation during Retract CSM + TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5QA2G00
Status of remaining notes on the return Path(GS614) before the operation during Retract CSM + TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5QA2B00
Status of remaining notes on the return Path(GS022) before the operation during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
85
Error Code manual
Problem Code 5QA2A00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of remaining notes on the return Path(GS021) before the operation during Retract CSM + TE.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5QA2600
Status of remaining notes on the return Path(GS006) before the operation during Retract CSM + TE.
5QA2500
Status of remaining notes on the return Path(GS005) before the operation during Retract CSM + TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5QA2400
Status of remaining notes on the return Path(GS004) before the operation during Retract CSM + TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5QA2300
Status of remaining notes on the return Path(GS003) before the operation during Retract CSM + TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5QA2200
Status of remaining notes on the return Path(GS002) before the operation during Retract CSM + TE.
5QA2100
Status of remaining notes on the return Path(GS801) before the operation during Retract CSM + TE.
5Q9R300
RJC message timeout error during postprocessing to Retract CSM + TE Error.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q9R100
RJC message timeout error during operation ready in the Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q9J100
RJC full detect error during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
5Q8S900
Receive retry error from BC during Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q8S400
Receive ETC. error from BC during Retract CSM + TE. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q8S200
Receive abnormal BCC from BC during Retract CSM + "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error TE. occurred (message timeout error) after initialization"
5Q8S100
Receive abnormal MI from BC during Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q8R900
BC message timeout error during Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q8R300
BC message timeout error during postprocessing to Retract CSM + TE Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q8R200
BC message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Retract CSM + TE. occurred (message timeout error) after initialization"
5Q8R100
BC message timeout error during operation ready in the Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q8HS29
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the Retract CSM + TE. Error of the BC Stop DAC Set Fail Scan Driver Init During in the Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization"
5Q8HS28
© Hyosung TNS Inc. All Rights Reserved.
86
Error Code manual
Problem Code 5Q8HS22 5Q8HS1B 5Q8HS1A 5Q8HS19 5Q8HS18 5Q8HS17 5Q8HS15 5Q8HS14 5Q8HS13 5Q8HS12 5Q8HS11 5Q8HS08 5Q8HS05 5Q8HS04 5Q8HS03 5Q8HS02 5Q8HS01 5Q8HJ03 5Q8HJ02 5Q8HJ01 5Q8HI04 5Q8HI03 5Q8HI02 5Q8HI01 5Q8HG37
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Retract CSM + TE. Error of the Hall Sensor Shading Fail BCU Ready During in the Retract CSM + TE. Error of the Hall Sensor Dac Set Fail BCU Ready During in the Retract CSM + TE. Error of the MR/UV/DD Sampling BCU Ready During in the Retract CSM + TE. Error of the DAC Set Fail BCU Ready During in the Retract CSM + TE. Error of the AFE Chip Set BCU Ready During in the Retract CSM + TE. Error of the CIS Shading BCU Ready During in the Retract CSM + TE. Error of the Light Source Set Fail BCU Ready During in the Retract CSM + TE. Error of the CIS Led On Value Set Fail BCU Ready During in the Retract CSM + TE. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the Retract CSM + TE. Error of the Fpga Write BCU Ready During in the Retract CSM + TE. Error of the DAC Set Fail Scan Driver Init During in the Retract CSM + TE. Error of the CIS Shading Scan Driver Init During in the Retract CSM + TE. Error of the Light Source Set Fail Scan Driver Init During in the Retract CSM + TE. Error of the CIS Led On Value Set Fail Scan Driver Init During in the Retract CSM + TE. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Retract CSM + TE. Error of the Fpga Write Scan Driver Init During in the Retract CSM + TE. Error of Currency Set Recognition Algorithm in the Retract CSM + TE. Error of Ready Recognition Algorithm in the Retract CSM + TE. Error of Initialize Recognition Algorithm in the Retract CSM + TE. Error of Timeout during BcUsbTask Message in the Retract CSM + TE. Error of Timeout during UartTask Message in the Retract CSM + TE. Error of Timeout during ScanTask Message Message in the Retract CSM + TE. Error of Timeout during RecogTask Message in the Retract CSM + TE. Error of transaction setting during receiving BCU mode command in the Retract CSM + TE .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading" "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
5Q8HG36
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command in the Retract CSM + TE . the system when same error occurred (message timeout error) after initialization"
5Q8HG24
Error of encoder set-up mode during receiving BCU ready command in the Retract CSM + TE .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5Q8HG23
Error of set up for DD sensor DAC during receiving BCU ready command in the Retract CSM + TE .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5Q8HG22
Error of DD sensor initialization during receiving BCU ready command in the Retract CSM + TE .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
© Hyosung TNS Inc. All Rights Reserved.
87
Error Code manual
Problem Code 5Q8HG21
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of power on during receiving BCU ready command in the Retract CSM + TE .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5Q8HG20
Error to initialize CIS during receiving BCU ready command in the Retract CSM + TE .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5Q8HG12
BC spec differs from data write command paramter during Retract CSM + TE.
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
5Q8HG11
5Q8HF09
Error of no country code set up during receiving BCU ready command in the Retract CSM + TE . Error of no recognition DB for the country during receiving BCU data write command in the Retract CSM + TE . Error of country-code set up during receiving BCU data write command in the Retract CSM + TE . Error of available support country numbers set up during receiving BCU data write command in the Retract TE . Error of CSM BCU + undefined command reception during Retract CSM + TE. Error of the BC insert direction during BCU ready command in the Retract CSM + TE. Error of the recognition level set up during BCU ready command in the Retract CSM + TE. Error of mode set up during BCU ready command in the Retract CSM + TE. Error of the transaction ready set up during BCU ready command in the Retract CSM + TE. Error of the recognition level set up during BCU mode command in the Retract CSM + TE. Error of mode set up during BCU Mode Command in the Retract CSM + TE. Error to load recognition DB #10 during Retract CSM + TE. Error to load recognition DB #09 during Retract CSM + TE. Error to load recognition DB #08 during Retract CSM + TE. Error to load recognition DB #07 during Retract CSM + TE. Error to load recognition DB #06 during Retract CSM + TE. Error to load recognition DB #05 during Retract CSM + TE. Error to load recognition DB #04 during Retract CSM + TE. Error to load recognition DB #03 during Retract CSM + TE. Error to load recognition DB #02 during Retract CSM + TE. Error to load recognition DB #01 during Retract CSM + TE. Error to FPGA Read during Retract CSM + TE.
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5Q8HF08
Error to FPGA initialize during Retract CSM + TE.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5Q8HF07
Error to load to info of BC FPGA header during Retract CSM + TE. Error to BC FPGA configuration during Retract CSM + TE. Error to BC FPGA data checksum during Retract CSM + TE. to load recognition DB table during Retract CSM Error + TE. Error to load shading data of the CIS during Retract CSM + TE. Error GS801A, GS801B, GS802A, GS802B during Retract CSM + TE.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5Q8HG10
5Q8HG09 5Q8HG08 5Q8HG07 5Q8HG06 5Q8HG05 5Q8HG04 5Q8HG03 5Q8HG02 5Q8HG01 5Q8HF20 5Q8HF19 5Q8HF18 5Q8HF17 5Q8HF16 5Q8HF15 5Q8HF14 5Q8HF13 5Q8HF12 5Q8HF11
5Q8HF06 5Q8HF05 5Q8HF04 5Q8HF03 5Q8HA15
"1. Re-download BC FPGA2. Change the BC B/D if continuous error." "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
© Hyosung TNS Inc. All Rights Reserved.
88
Error Code manual
Problem Code 5Q8HA14
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error GS801B, GS802A, GS802B during Retract CSM + TE. Error GS801A, GS802A, GS802B during Retract CSM + TE. Error GS802A, GS802B during Retract CSM + TE.
"1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
"1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
5Q8HA10
Error GS801A, GS801B, GS802B during Retract CSM + TE. Error GS801B, GS802B during Retract CSM + TE.
5Q8HA09
Error GS801A, GS802B during Retract CSM + TE.
"1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
5Q8HA08 5Q8HA07
"1. Check GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
5Q8HA06
Error GS802B during Retract CSM + TE. Error GS801A, GS801B, GS802A during Retract CSM + TE. Error GS801B, GS802A during Retract CSM + TE.
5Q8HA05
Error GS801A, GS802A during Retract CSM + TE.
"1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
5Q8HA04 5Q8HA03
Error GS802A during Retract CSM + TE. Error GS801A, GS801B during Retract CSM + TE.
"1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
5Q8HA02 5Q8HA01 5Q7R300
Error GS801B during Retract CSM + TE. Error GS801A during Retract CSM + TE. TE message timeout error during postprocessing to Retract CSM + TE Error.
"1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q7R100
TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Retract CSM + TE. occurred (message timeout error) after initialization"
5Q7J200
TE drum empty during Retract CSM + TE.
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Check the GS701/GS702/GS709 Sensor4. Remove notes remain in the TE"
5Q7J100
TE drum full during Retract CSM + TE.
5Q7G700
Detect the rear end of tape during Retract CSM + TE.
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes remain in the TE" "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
5Q7G600
No detect the rear end of tape during Retract CSM + TE.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
5Q7G500
Detect the front end of tape during Retract CSM + TE.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
5Q7G400
No detect the front end of tape during Retract CSM + TE.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
5Q7G300
Motor stop disorder during Retract CSM + TE.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5Q7G200
Motor separate direction operation disorder during during Retract CSM + TE. Motor stack direction operation disorder during Retract CSM + TE. CSM message timeout error during postprocessing to Retract CSM + TE Error.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5Q6R100
CSM message timeout error during operation ready in the Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q6P900
Error of reverting notes during Retract CSM + TE.
5Q6P800
PP stack control(during stacking) error during Retract CSM + TE. PP separate control(during separating) error during Retract CSM + TE. PP notes alignment error during Retract CSM + TE.
"1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the CSM(3)" "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)"
5Q8HA13 5Q8HA12 5Q8HA11
5Q7G100 5Q6R300
5Q6P700 5Q6P600
"1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
"1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
"1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
89
Error Code manual
Problem Code 5Q6P500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
5Q6M500
PP notes out position movement error during Retract CSM + TE. PP lose return position movement error during Retract CSM + TE. PP separate position movement error during Retract CSM + TE. PP deposit position movement error during Retract CSM + TE. PP withdrawal(stack) position movement error during Retract CSM + TE. Shutter Close error initializing stopper during Retract CSM + TE. Stopper up error during Retract CSM + TE.
5Q6M400
Stopper down error during Retract CSM + TE.
5Q6M300
Shutter close error during Retract CSM + TE.
5Q6M100
Stopper Init error during Retract CSM + TE.
5Q6GF00 5Q6GE00
Failure to move gate roller to home position during Retract CSM + TE. Failure to Lift-down during Retract CSM + TE.
5Q6GD00
Failure to Lift-up during Retract CSM + TE.
5Q6G500
BP notes out position error during Retract CSM + TE.
5Q6P400 5Q6P300 5Q6P200 5Q6P100 5Q6M600
5Q6G300 5Q6G200 5Q6G100 5Q5S200 5Q5S100 5Q5R300
"1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside of CSM" "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) " "1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM" "1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
"1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" BP separate position movement error during Retract "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and CSM + TE. substance inside of the CSM" BP notes out error during Retract CSM + TE. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" BP stack position movement error during Retract CSM "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and + TE. substance inside of the CSM" Undefined command of RC5 during Retract CSM + TE. 1. Operate to initialize BRM(Recovery) Undefined Return Values of RC5 during Retract CSM + 1. Operate to initialize BRM(Recovery) TE. RC5 message timeout error during postprocessing to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Retract CSM + TE Error. occurred (message timeout error) after initialization"
5Q5R100
RC5 message timeout error during operation ready in the Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q5J300
RC5 full check failure during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Check the stage status after open the recycle cassette(E)5. Check contamination status of the GS512 sensor."
5Q5GL00
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Retract CSM + TE.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS507 sensor status if there are No notes or substance"
5Q5GK00
Failure to RC5 stack roller retreat during Retract CSM + "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle TE.(Motor status error) cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the jam removal knob rotates softly"
5Q5GJ00
Failure of RC5 stack roller retreat during Retract CSM + TE.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
5Q5GH00
Encoder Sensor(GS513) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Retract CSM + TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
© Hyosung TNS Inc. All Rights Reserved.
90
Error Code manual
Problem Code 5Q5GG00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS513) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction. during Retract CSM + TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
5Q5GC00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Retract CSM + TE. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5Q5GB00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Retract CSM + TE. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5Q5GA00
RC5 solenoid echo disorder error during Retract CSM + TE.
5Q5G800
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (E) after removing recycle cassette4. Replace the cassette when same error occurs" Failure to RC5 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle CSM + TE. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the upper side of the recycle cassette"
5Q5G600
Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Retract CSM + TE. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
5Q5G500
Failure of RC5 stack roller retreat during Retract CSM + TE.(sensor error)
5Q5G400
Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Retract CSM + TE. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Q5G200
Failure to move stack position of RC5 PP during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Q5G100
Failure of return notes to RC5 during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Q4S200 5Q4S100 5Q4R300
Undefined command of RC4 during Retract CSM + TE. Undefined return value of RC4 during Retract CSM + TE. RC4 message timeout error in process of the error treatment during Retract CSM + TE.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q4R100
RC4 message timeout error Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q4J300
RC4 full check failure during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Check the stage status after open the recycle cassette(D)5. Check contamination status of the GS412 sensor."
5Q4GL00
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Retract CSM + TE.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS407 sensor status if there are No notes or substance"
5Q4GK00
Failure to RC4 stack roller retreat during Retract CSM + "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle TE.(Motor status error) cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the jam removal knob rotates softly"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
91
Error Code manual
Problem Code 5Q4GJ00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure of RC4 stack roller retreat during Retract CSM + TE.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
5Q4GH00
Encoder Sensor(GS413) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Retract CSM + TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
5Q4GG00
Encoder Sensor(GS413) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction. during Retract CSM + TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
5Q4GC00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Retract CSM + TE. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5Q4GB00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Retract CSM + TE. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5Q4GA00
RC4 solenoid echo disorder error during Retract CSM + TE.
5Q4G800
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (D) after removing recycle cassette4. Replace the cassette when same error occurs" Failure to RC4 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle CSM + TE. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the upper side of the recycle cassette"
5Q4G600
Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Retract CSM + TE. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
5Q4G500
Failure of RC4 stack roller retreat during Retract CSM + TE.(sensor error)
5Q4G400
Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Retract CSM + TE. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Q4G200
Failure to move stack position of RC4 PP during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Q4G100
Failure of return notes to RC4 during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Q3S200 5Q3S100 5Q3R300
Undefined command of RC3 during Retract CSM + TE. Undefined return value of RC3 during Retract CSM + TE. message timeout error during postprocessing to RC3 Retract CSM + TE Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q3R100
RC3 message timeout error during operation ready in the Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q3J300
RC3 full check failure during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Check the stage status after open the recycle cassette(C)5. Check contamination status of the GS312 sensor."
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
92
Error Code manual
Problem Code 5Q3GL00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Retract CSM + TE.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS307 sensor status if there are No notes or substance"
5Q3GK00
Failure to RC3 stack roller retreat during Retract CSM + "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle TE.(Motor status error) cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the jam removal knob rotates softly"
5Q3GJ00
Failure of RC3 stack roller retreat during Retract CSM + TE.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
5Q3GH00
Encoder Sensor(GS313) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Retract CSM + TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
5Q3GG00
Encoder Sensor(GS313) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction. during Retract CSM + TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
5Q3GC00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Retract CSM + TE. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5Q3GB00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Retract CSM + TE. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5Q3GA00
RC3 solenoid echo disorder error during Retract CSM + TE.
5Q3G800
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (C) after removing recycle cassette4. Replace the cassette when same error occurs" Failure to RC3 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle CSM + TE. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the upper side of the recycle cassette"
5Q3G600
Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Retract CSM + TE. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
5Q3G500
Failure of RC3 stack roller retreat during Retract CSM + TE.(sensor error)
5Q3G400
Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Retract CSM + TE. cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Q3G200
Failure to move stack position of RC3 PP during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Q3G100
Failure of return notes to during RC3 Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Q2S200 5Q2S100 5Q2R300
Undefined command of RC2 during Retract CSM + TE. Undefined return value of RC2 during Retract CSM + TE. message timeout error during postprocessing to RC2 Retract CSM + TE Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
93
Error Code manual
Problem Code 5Q2R100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC2 message timeout error during operation ready in the Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q2J300
RC2 full check failure during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Check the stage status after open the recycle cassette(B)5. Check contamination of GS212 sensor."
5Q2GL00
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Retract CSM + TE.(Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS207 sensor status if there are No notes or substance"
5Q2GK00
Failure to RC2 stack roller retreat during Retract CSM + "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle TE.(Motor status error) cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the jam removal knob rotates softly"
5Q2GJ00
Failure of RC2 stack roller retreat during Retract CSM + TE.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
5Q2GH00
Encoder Sensor(GS213) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Retract CSM + TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
5Q2GG00
Encoder Sensor(GS213) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction. during Retract CSM + TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
5Q2GC00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Retract CSM + TE. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5Q2GB00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Retract CSM + TE. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5Q2GA00
RC2 solenoid echo disorder error during Retract CSM + TE.
5Q2G800
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (B) after removing recycle cassette4. Replace the cassette when same error occurs" Failure to RC2 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle CSM + TE. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the upper side of the recycle cassette"
5Q2G600
Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Retract CSM + TE. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
5Q2G500
Failure of RC2 stack roller retreat during Retract CSM + TE.(sensor error)
5Q2G400
Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Retract CSM + TE. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Q2G200
Failure to move stack position of RC2 PP.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
© Hyosung TNS Inc. All Rights Reserved.
94
Error Code manual
Problem Code 5Q2G100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure of return notes to RC2 during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Q1S200 5Q1S100 5Q1R300
Undefined command of RC1 during Retract CSM + TE. Undefined return value of RC1 during Retract CSM + TE. message timeout error during postprocessing to RC1 Retract CSM + TE Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q1R100
RC1 message timeout error Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q1J300
RC1 full check failure during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check contamination of sensor GS112"
5Q1GL00
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Retract CSM + TE.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS107 sensor status if there are No notes or substance"
5Q1GK00
Failure of RC1 stack roller retreat during Retract CSM + TE.(Motor status error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5Q1GJ00
Failure of RC1 stack roller retreat during Retract CSM + TE.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5Q1GH00
Encoder Sensor(GS113) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Retract CSM + TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
5Q1GG00
Encoder Sensor(GS113) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction. during Retract CSM + TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
5Q1GC00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Retract CSM + TE. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5Q1GB00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Retract CSM + TE. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5Q1GA00
RC1 solenoid echo disorder error during Retract CSM + TE.
5Q1G800
Failure to RC1 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle CSM + TE. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
5Q1G600
Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Retract CSM + TE. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5Q1G500
Failure of RC1 stack roller retreat during Retract CSM + TE.(sensor error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette(A) and reload4. Replace the cassette when same error occurs"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
95
Error Code manual
Problem Code 5Q1G400
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Retract CSM + TE. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Q1G200
Failure to move stack position of RC1 PP during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5Q1G100
Failure of return notes to RC1 during Retract CSM + TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5Q0R300
BM message timeout error during postprocessing to Retract CSM + TE Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q0R100
BM message timeout error during operation ready in the Retract CSM + TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5Q0QA00
BC open error during Retract CSM + TE.
5Q0Q900 5Q0Q800
BMD removal error during Retract CSM + TE. BMD inter lock error during Retract CSM + TE.
5Q0Q700
RJC removal error during Retract CSM + TE.
5Q0Q600
CSM open error during Retract CSM + TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Check the lock lever in the BC" 1. Check the lower Unit load/removal "1. Check the lower Unit load/removal2. Replace a cherry switch when error occures" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"
5Q0Q500 5Q0Q400 5Q0Q300
Safe door open error during Retract CSM + TE. BMU removal error during Retract CSM + TE. BMU inter lock error during Retract CSM + TE.
5Q0Q200 5Q0Q100
TE open error during Retract CSM + TE. UTC removal error during Retract CSM + TE.
5Q0NA00
Checksum error when separate TE notes from TE during Retract CSM + TE. Status of UTC1 and UTC2 full during Retract CSM + TE. Erro of failure to duplicate serial number during Retract CSM + TE.. Failure to 3 Way Gate 120 degree mode conversion during Retract CSM + TE. Failure to 3 Way Gate 0 degree mode conversion during Retract CSM + TE. USB command data length error when Read Initial Info.
5Q0K200 5Q0K100 5Q0G200 5Q0G100 5PUS300
1. Check the safe door open 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)" 1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette not received(9) is full" "1. Check the duplicate note and remove the note.2. Operate to initialize BRM(Recovery)" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" "1. Check USB connection2. Operate to initialize BRM(Recovery)"
5PUS100 5PBS200
USB sequence number duplicate when Read Initial 1. Restart over AP-SP Info. connection MI error during when Read Initial Info. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error RBU occurred (message timeout error) after initialization"
5PBS100
RBU connection sequence error when Read Initial Info. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5PBS000
RBU communication timeout error when Read Initial Info.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5PBHG00
No detect when RC EEPROM R/W inter lock during CST notes count Detete. RC5 EEPROM data verify error when CST notes count Detete. RC4 EEPROM data verify error when CST notes count Detete. RC3 EEPROM data verify error when CST notes count Detete.
"1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization"
5PBHF00 5PBHE00 5PBHD00
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96
Error Code manual
Problem Code 5PBHC00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC2 EEPROM data verify error when CST notes count Detete. RC1 EEPROM data verify error when CST notes count Detete. RC5 EEPROM write error during CST notes count Detete. RC4 EEPROM write error during CST notes count Detete. RC3 EEPROM write error during CST notes count Detete. RC2 EEPROM write error during CST notes count Detete. RC1 EEPROM write error during CST notes count Detete. RC5 EEPROM read error during CST notes count Detete. RC4 EEPROM read error during CST notes count Detete. RC3 EEPROM read error during CST notes count Detete. RC2 EEPROM read error during CST notes count Detete. RC1 EEPROM read error during CST notes count Detete. Error to NVRAM(128denominations) Read/ Write during CST notes count Detete.
"1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5PAEF00
RBU RS485 connection line error during CST notes count Detete.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5PAEE00
RBU RS485 Connecttion Sequence error during CST notes count Detete.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5PAE600
Error to received CST notes count Detete. during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5PAE400
CST notes count Detete transaction was executed without Initializing after power on. Received operation command without System Info Read during CST notes count Detete. Not be performed Received Command during CST notes count Detete. Received operation command without Initial Info Set during CST notes count Detete. Sequence number duplicated with open command.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" 1. Check the detail sequence number of bulk sending command
5OS3100
The motor home position sensor(MS1 & MS2) has problem (MS1 Light & MS2 Dark).
"1. error occurred by motor home position sensor's problem2. Check the motor home position sensor3.Check defect of MS1 and MS2"
5OS1100
The shutter did not open under opening shutter command(MS2 Light). Half of open(MS1 Dark).
"1. Check that some object disturb to open shutter2. Check the motor home position sensor is under the nomal if error still occures without disturbed object"
5OS0100
The shutter did not open under opening shutter command(MS2 Light). Closed statue(MS1 Light).
"1. Check that some object disturb to open shutter2. Check the motor home position sensor is under the nomal if error still occures without disturbed object"
5NUS300
USB command data length error when CST notes "1. Check USB connection2. Operate to initialize BRM(Recovery)" count Read. USB sequence number duplicated error when CST 1. Restart over AP-SP notes count Read. RBU connection MI error when CST notes count Read. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5PBHB00 5PBHA00 5PBH900 5PBH800 5PBH700 5PBH600 5PBH500 5PBH400 5PBH300 5PBH200 5PBH100 5PAH500
5PAE300 5PAE200 5PAE100 5OSSE00
5NUS100 5NBS200
5NBS100
RBU connection sequence error when CST notes count Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5NBS000
RBU communication timeout error when CST notes count Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
97
Error Code manual
Problem Code 5NBHG00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
5NBH500
No detect the inter lock when RC EEPROM R/W during CST notes count Read. RC5 EEPROM data verify error when CST notes count Read. RC4 EEPROM data verify error when CST notes count Read. RC3 EEPROM data verify error when CST notes count Read. RC2 EEPROM data verify error when CST notes count Read. RC1 EEPROM data verify error when CST notes count Read. RC5 EEPROM write error when CST notes count Read. RC4 EEPROM write error when CST notes count Read. RC3 EEPROM write error when CST notes count Read. RC2 EEPROM write error when CST notes count Read. RC1 EEPROM write error when CST notes count Read. RC5 EEPROM read error when CST notes count Read.
5NBH400
RC4 EEPROM read error when CST notes count Read.
5NBH300
RC3 EEPROM read error when CST notes count Read.
5NBH200
RC2 EEPROM read error when CST notes count Read.
5NBH100
RC1 EEPROM read error when CST notes count Read.
5NAH500
Error to NVRAM(128denominations) Read/ Write during CST notes count Read.
"1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5NAEF00
RBU RS485 connection line error during CST notes count Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5NAEE00
RBU RS485 communication sequence error during CST notes count Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5NAE600
Error to received CST notes count Read. during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5NAE400
CST notes count Read transaction was executed without Initializing after power on . Received operation command without System Info Read during CST notes count Read. Not be performed Received Command during CST notes count Read. Received operation command without Initial Info Set during CST notes count Read. USB command data length error during Log Read.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Check USB connection2. Operate to initialize BRM(Recovery)"
5LUS100 5LAH500
USB sequence number duplicated error during Log Read. Error to NVRAM(128denominations) Read/ Write during Log Read.
1. Restart over AP-SP "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5LAEF00
RBU RS485 connection line during Log Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5LAEE00
RBU RS485 communication sequence disorder during Log Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5LAE600
Error to received Log Read. during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5LAE400
Log Read transaction was executed without Initializing after power on .
1. Operate to initialize BRM(Recovery)
5NBHF00 5NBHE00 5NBHD00 5NBHC00 5NBHB00 5NBHA00 5NBH900 5NBH800 5NBH700 5NBH600
5NAE300 5NAE200 5NAE100 5LUS300
© Hyosung TNS Inc. All Rights Reserved.
98
Error Code manual
Problem Code 5LAE300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Received operation command without System Info Read during Log Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5LAE200
Not be performed Received Command during Log Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5LAE100
Received operation command without Initial Info Set during Log Read.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5KUS300
USB command data length error during Withdrawal Reject. USB sequence number duplicated error during Withdrawal Reject. RBU connection MI error during Withdrawal Reject.
"1. Check USB connection2. Operate to initialize BRM(Recovery)"
5KBS100
RBU connection sequence error during Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5KBS000
RBU communication timeout error during Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5KBR700
RBU response message timeout error during Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5KBR000
RBU response timeout during Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5KBHG00
5KBHA00
No detect the inter lock when RC EEPROM R/W during Withdrawal Reject. RC5 EEPROM data verify error during Withdrawal Reject. RC4 EEPROM data verify error during Withdrawal Reject. RC3 EEPROM data verify error during Withdrawal Reject. RC2 EEPROM data verify error during Withdrawal Reject. RC1 EEPROM data verify error during Withdrawal Reject. RC5 EEPROM write error during Withdrawal Reject.
5KBH900
RC4 EEPROM write error during Withdrawal Reject.
5KBH800
RC3 EEPROM write error during Withdrawal Reject.
5KBH700
RC2 EEPROM write error during Withdrawal Reject.
5KBH600
RC1 EEPROM write error during Withdrawal Reject.
5KBH500
RC5 EEPROM read error during Withdrawal Reject.
5KBH400
RC4 EEPROM read error during Withdrawal Reject.
5KBH300
RC3 EEPROM read error during Withdrawal Reject.
5KBH200
RC2 EEPROM read error during Withdrawal Reject.
5KBH100
RC1 EEPROM read error during Withdrawal Reject.
5KAS800
Separate count is more than Remain count when updating notes count duringduring Withdrawal Reject. Message timeout error under the Stop Ready during Withdrawal Reject.
"1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" 1. Operate to initialize BRM(Recovery)
5KUS100 5KBS200
5KBHF00 5KBHE00 5KBHD00 5KBHC00 5KBHB00
5KARJ00
5KARB00
Remainder notes processed message timeout error when auto recoveryduring Withdrawal Reject.
1. Restart over AP-SP "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
99
Error Code manual
Problem Code 5KARA01
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
BM notes revert message timeout error when auto recoveryduring Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5KAR900
Stack ready message timeout error when auto recoveryduring Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5KAR700
Message timeout error of RBU response during.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5KAR300
Message timeout error during postprocessing of Shutter Close Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5KAR200
Message timeout error during transaction operation in the Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5KAR100
Message timeout error during operation ready in the Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5KANR00
In case of difference between RJC stack count and RC separate count at auto-recovery test operation during Withdrawal Reject. RJC stack count in Withdrawal Reject not match TE stack count in Withdrawal. Error to NVRAM(128denominations) Read/ Write during Withdrawal Reject.
1. Operate to initialize BRM(Recovery)
5KAEF00
RBU RS485 connection line error during Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5KAEE00
RBU RS485 communication sequence error during Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5KAE600
Error to received Withdrawal Reject. during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5KAE400
Withdrawal Reject transaction was executed without Initializing after power on . Received the operation command without System Information Searching during Withdrawal Reject. Not be performmed Receivedion Command during Withdrawal Reject. Received the operation command without setting the initial information during . Abnormal status of RC(Removal, Not Used, Withdrawal RC) to stack during Withdrawal Reject. Status of RJC full before the operation during Withdrawal Reject.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Open the lower unit2. Check status of RC (Note Used, Failure Status)3.Operate to initialize BRM(Recovery)" "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
5KANB00 5KAH500
5KAE300 5KAE200 5KAE100 5KAAL00 5KAAC00
5KAAA00 5KAA900
5KAA800
5KAA700 5KAA600 5KAA400 5KAA300 5KAA200 5KAA100
1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
Status of BC open before the operation during "1. Open the upper unit2. Check the lock lever in the BC" Withdrawal Reject. Status of BMD detachment before the operation during "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Withdrawal Reject. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" Status of BMD inter lock before the operation during "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Withdrawal Reject. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" Status of RJC detachment before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Withdrawal Reject. Load/Removal" Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011" Withdrawal Reject. Status of BMU detachment before the operation during 1. Check Load/Removal of the upper unit Withdrawal Reject. Status of BMU inter lock detachment before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error operation during Withdrawal Reject. occures" Status of TE open before the operation during "1. Open the upper Unit2. Check open/close of TE(12)" Withdrawal Reject. Status of UTC removal before Run during Withdrawal "1. Open the upper unit2. Check removal of the cassette not received(9)" Reject.
© Hyosung TNS Inc. All Rights Reserved.
100
Error Code manual
Problem Code 5KA2W00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Open the (GS802) before the operation during Withdrawal BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is Reject. contaminated or not if there are No notes or substance"
5KA2Q00
Status of remaining notes on the during Transport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove (GS034) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is Reject. contaminated or not if there are No notes or substance"
5KA2P00
Status of remaining notes on the during Transport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove (GS033) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is Reject. contaminated or not if there are No notes or substance"
5KA2N00
Status of remaining notes on the during Transport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove (GS032) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is Reject. contaminated or not if there are No notes or substance"
5KA2M00
Status of remaining notes on the during Transport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove (GS031) before the operation during Withdrawal notes and substance in the Mid Transport Path(13)4. Check whether the sensor is Reject. contaminated or not if there are No notes or substance"
5KA2K00
Status of remaining notes on the during Transport Path (GS703) before the operation during Withdrawal Reject. Status of remaining notes on the during Transport Path (GS619) before the operation during Withdrawal Reject.
5KA2J00
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)" "1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5KA2H00
Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove (GS618) before the operation during Withdrawal notes and substance in the Rear Transport Path(11)4. Check whether the sensor is Reject. contaminated or not if there are No notes or substance"
5KA2G00
Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove (GS614) before the operation during Withdrawal notes and substance in the CSM(3)4. Check whether the sensor is contaminated or Reject. not if there are No notes or substance"
5KA2C00
Error occurred by the notes remained in the BCU(CIS Sensor or DD Sensor) during Withdrawal Reject.
5KA2B00
Status of remaining notes on the during Transport Path "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes (GS022) before the operation during Withdrawal and the foreign substance from the reject cassette (19)4. Check whether the Reject. sensor is contaminated or not if there are No notes or substance"
5KA2A00
Status of remaining notes on the during Transport Path (GS021) before the operation during Withdrawal Reject. Status of remaining notes on the during Transport Path (GS006) before the operation during Withdrawal Reject.
5KA2600
1. Open the upper unit. 2. Open CSM 3. Open BC(5) 4. Remove the notes and substance on the Rear Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5KA2500
Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes (GS005) before the operation during Withdrawal and substance in the Rear Transport Path(11)4. Check whether the sensor is Reject. contaminated or not if there are No notes or substance"
5KA2400
Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the (GS004) before the operation during Withdrawal cassette not received(9)4. Remove notes and substance in the Rear Transport Reject. Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5KA2300
Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear (GS003) before the operation during Withdrawal Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Reject. Check whether the sensor is contaminated or not if there are No notes or substance"
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101
Error Code manual
Problem Code 5KA2200
5KA2100
5K9R300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Open the (GS002) before the operation during Withdrawal BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Reject. Check whether the sensor is contaminated or not if there are No notes or substance" Status of remaining notes on the during Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Open the (GS801) before the operation during Withdrawal BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Reject. Check whether the sensor is contaminated or not if there are No notes or substance" RJC message timeout error during the error treatment "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error to Withdrawal Reject. occurred (message timeout error) after initialization"
5K9R200
RJC message timeout error during the operation of transaction to Withdrawal Reject.
5K9R100
RJC message timeout error during the operation ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error to Withdrawal Reject. occurred (message timeout error) after initialization"
5K9P100
RJC motor error during Withdrawal Reject.
"0. During the """""Withdrawal Reject""""" tranjaction, the RJC motor sensor(GSA06) signal is not changed1. Open the Lower Unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Check the stage after open the door and push the lever5. Check the sensor GSA06, related cable and connector"
5K9J100
RJC full Detecting error during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
5K91500
RJC GSA05 dark jam error during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5K91300
RJC GSA03 dark jam error during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5K8S900
Receive retry error from BC during Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K8S400
Receive ETC. error from BC during Withdrawal Reject. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K8S200
Receive abnormal BCC from BC during Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K8S100
Receive abnormal MI from BC during Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K8R900
BC message timeout error during Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K8R300
BC message timeout error during postprocessing to Withdrawal Reject Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K8R200
BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal Reject. occurred (message timeout error) after initialization"
5K8R100
BC message timeout error during operation ready in the Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K8HS29
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the Withdrawal Reject. Error of the BC Stop DAC Set Fail Scan Driver Init During in the Withdrawal Reject. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Withdrawal Reject. Error of the Hall Sensor Shading Fail BCU Ready During in the Withdrawal Reject. Error of the Hall Sensor Dac Set Fail BCU Ready During in the Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading"
5K8HS28 5K8HS22 5K8HS1B 5K8HS1A
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable"
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102
Error Code manual
Problem Code 5K8HS19 5K8HS18 5K8HS17 5K8HS15 5K8HS14 5K8HS13 5K8HS12 5K8HS11 5K8HS08 5K8HS05 5K8HS04 5K8HS03 5K8HS02 5K8HS01 5K8HJ03 5K8HJ02 5K8HJ01 5K8HI04 5K8HI03 5K8HI02 5K8HI01 5K8HG37
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of the MR/UV/DD Sampling BCU Ready During in the Withdrawal Reject. Error of the DAC Set Fail BCU Ready During in the Withdrawal Reject. Error of the AFE Chip Set BCU Ready During in the Withdrawal Reject. Error of the CIS Shading BCU Ready During in the Withdrawal Reject. Error of the Light Source Set Fail BCU Ready During in the Withdrawal Reject. Error of the CIS Led On Value Set Fail BCU Ready During in the Withdrawal Reject. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the Withdrawal Reject. Error of the Fpga Write BCU Ready During in the Withdrawal Reject. Error of the DAC Set Fail Scan Driver Init During in the Withdrawal Reject. Error of the CIS Shading Scan Driver Init During in the Withdrawal Reject. Error of the Light Source Set Fail Scan Driver Init During in the Withdrawal Reject. Error of the CIS Led On Value Set Fail Scan Driver Init During in the Withdrawal Reject. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Withdrawal Reject. Error of the Fpga Write Scan Driver Init During in the Withdrawal Reject. Error of Currency Set Recognition Algorithm in the Withdrawal Reject. Error of Ready Recognition Algorithm in the Withdrawal Reject. Error of Initialize Recognition Algorithm in the Withdrawal Reject. Error of Timeout during BcUsbTask Message in the Withdrawal Reject. Error of Timeout during UartTask Message in the Withdrawal Reject. Error of Timeout during ScanTask Message Message in the Withdrawal Reject. Error of Timeout during RecogTask Message in the Withdrawal Reject. Error of transaction setting during receiving BCU mode command in the Withdrawal Reject .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
5K8HG36
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command in the Withdrawal Reject . the system when same error occurred (message timeout error) after initialization"
5K8HG24
Error of encoder set-up mode during receiving BCU ready command in the Withdrawal Reject .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5K8HG23
Error of set up for DD sensor DAC during receiving BCU ready command in the Withdrawal Reject .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5K8HG22
Error of DD sensor initialization during receiving BCU ready command in the Withdrawal Reject .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5K8HG21
Error of power on during receiving BCU ready command in the Withdrawal Reject .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5K8HG20
Error to initialize CIS during receiving BCU ready command in the Withdrawal Reject .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
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103
Error Code manual
Problem Code 5K8HG12
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
BC spec differs from data write command paramter during Stop Ready.
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
5K8HF09
Error of no country code set up during receiving BCU ready command in the Withdrawal Reject . Error of no recognition DB for the country during receiving BCU data write command in the Withdrawal Reject . Error of country-code set up during receiving BCU data write command in the Withdrawal Reject . Error of available support country numbers set up during receiving BCU data write command in the Withdrawal . Error of BCUReject undefined command reception during Withdrawal Reject. Error of the BC insert direction during BCU ready command in the Withdrawal Reject. Error of the recognition level set up during BCU ready command in the Withdrawal Reject. Error of mode set up during BCU ready command in the Withdrawal Reject. Error of the transaction ready set up during BCU ready command in the Withdrawal Reject. Error of the recognition level set up during BCU mode command in the Withdrawal Reject. Error of mode set up during BCU Mode Command in the Withdrawal Reject. Error to load recognition DB #10 during Withdrawal Reject. Error to load recognition DB #09 during Withdrawal Reject. Error to load recognition DB #08 during Withdrawal Reject. Error to load recognition DB #07 during Withdrawal Reject. Error to load recognition DB #06 during Withdrawal Reject. Error to load recognition DB #05 during Withdrawal Reject. Error to load recognition DB #04 during Withdrawal Reject. Error to load recognition DB #03 during Withdrawal Reject. Error to load recognition DB #02 during Withdrawal Reject. Error to load recognition DB #01 during Withdrawal Reject. Error to FPGA Read during Withdrawal Reject.
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5K8HF08
Error to FPGA initialize during Withdrawal Reject.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5K8HF07
Error to load to info of BC FPGA header during Withdrawal Reject. Error to BC FPGA configuration during Withdrawal Reject. Error to BC FPGA data checksum during Withdrawal Reject. Error to load recognition DB table during Withdrawal Reject. Error to load shading data of the CIS during Withdrawal Reject. Error GS801A, GS801B, GS802A, GS802B during Withdrawal Reject. Error GS801B, GS802A, GS802B during Withdrawal Reject. Error GS801A, GS802A, GS802B during Withdrawal Reject. Error GS802A, GS802B during Withdrawal Reject.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Error GS801A, GS801B, GS802B during Withdrawal Reject.
"1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
5K8HG11 5K8HG10
5K8HG09 5K8HG08 5K8HG07 5K8HG06 5K8HG05 5K8HG04 5K8HG03 5K8HG02 5K8HG01 5K8HF20 5K8HF19 5K8HF18 5K8HF17 5K8HF16 5K8HF15 5K8HF14 5K8HF13 5K8HF12 5K8HF11
5K8HF06 5K8HF05 5K8HF04 5K8HF03 5K8HA15 5K8HA14 5K8HA13 5K8HA12 5K8HA11
"1. Re-download BC FPGA2. Change the BC B/D if continuous error." "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
© Hyosung TNS Inc. All Rights Reserved.
104
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5K8HA10
Error GS801B, GS802B during Withdrawal Reject.
"1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
5K8HA09
Error GS801A, GS802B during Withdrawal Reject.
"1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
5K8HA08 5K8HA07
"1. Check GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
5K8HA06
Error GS802B during Withdrawal Reject. Error GS801A, GS801B, GS802A during Withdrawal Reject. Error GS801B, GS802A during Withdrawal Reject.
5K8HA05
Error GS801A, GS802A during Withdrawal Reject.
"1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
5K8HA04 5K8HA03
Error GS802A during Withdrawal Reject. Error GS801A, GS801B during Withdrawal Reject.
"1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
5K8HA02 5K8HA01 5K7R300
Error GS801B during Withdrawal Reject. Error GS801A during Withdrawal Reject. TE message timeout error during the error treatment to Withdrawal Reject.
"1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K7R200
TE message timeout error during the operation of transaction to Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K7R100
TE message timeout error during the operation ready to "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Withdrawal Reject. occurred (message timeout error) after initialization"
5K7J300 5K7J200
Normal receipt End is not possible during Withdrawal Reject. TE drum empty during Withdrawal Reject.
1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the notes remain in the TE(12)3. Check the GS701/GS702/GS709 Sensor4. Remove notes remain in the TE"
5K7J100
TE drum full during Withdrawal Reject.
5K7G700
Detect the rear end of tape during Withdrawal Reject.
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes remain in the TE" "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
5K7G600
No detect the rear end of tape during Withdrawal Reject.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
5K7G500
Detect the front end of tape during Withdrawal Reject.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
5K7G400
No detect the front end of tape during Withdrawal Reject.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
5K7G300
Motor Stop error during Withdrawal Reject.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5K7G200
Fail to drive the direction of motor Separate during Withdrawal Reject. Fail to drive the direction of the stack during Withdrawal Reject. Error occurred by the notes remained on the GS709 during Withdrawal Reject.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5K72300
Error occurred by the notes remained on the GS703 during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5K72200
Error occurred by the notes remained on the GS702 during Withdrawal Reject.
"0. Before the """""Withdrawal Reject""""" mode, the GS702 sensor is detected abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5K72100
Error occurred by the notes remained on the GS701 during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5K71300
GS703 dark jam during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5K7G100 5K72800
Problem Description
Troubleshooting
"1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
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105
Error Code manual
Problem Code 5K6R300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
CSM message timeout error during postprocessing of Withdrawal RejectError.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K6R200
CSM message timeout error during transaction operation in the Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K6R100
CSM message timeout error during operation ready in the Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K6PA00 5K6P900
PP preparation stop error during Withdrawal Reject. Error of reverting notes during Withdrawal Reject.
5K6P800 5K6P700 5K6P600 5K6P500 5K6P400 5K6P300 5K6P200 5K6P100 5K6G500 5K6G400 5K6G300 5K6G200 5K6G100 5K5S200 5K5S100 5K5R300
1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the CSM(3)" PP stack control(during stacking) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal Reject. Check PP rotates softly using knob of the CSM(1)" PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal Reject. Check PP rotates softly using knob of the CSM(1)" PP notes alignment error during Withdrawal Reject. "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP notes out error during Withdrawal Reject. "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP lose return position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal Reject. Check PP rotates softly using knob of the CSM(1)" PP separate position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal Reject. Check PP rotates softly using knob of the CSM(1)" PP deposit position movement error during Withdrawal "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Reject. Check PP rotates softly using knob of the CSM(1)" PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal Reject. Check PP rotates softly using knob of the CSM(1)" Error of Notes's Dispensed position of BP during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and Withdrawal Reject. substance inside of the CSM" BP Sepsration Control error during Withdrawal Reject. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" Error of BP separate position movement during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and Withdrawal Reject. substance inside of the CSM" Error of BP Depositing position movement during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and Withdrawal Reject. substance inside of the CSM" Error of BP stack position movement during Withdrawal "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and Reject. substance inside of the CSM" Undefined command of RC5 during Withdrawal Reject. 1. Operate to initialize BRM(Recovery) Undefined return value of RC5 during Withdrawal 1. Operate to initialize BRM(Recovery) Reject. RC5 message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Withdrawal Reject Error. occurred (message timeout error) after initialization"
5K5R200
RC5 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal Reject. occurred (message timeout error) after initialization"
5K5R100
RC5 message timeout error during operation ready in the Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K5J300
Failure to RC5 full check during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check contamination of sensor GS112"
5K5GL00
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal Reject.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS507 sensor status if there are No notes or substance"
5K5GK00
Failure to RC5 stack roller retreat during Withdrawal Reject.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the jam removal knob rotates softly"
5K5GJ00
Failure of RC5 stack roller retreat during Withdrawal Reject.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
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106
Error Code manual
Problem Code 5K5GH00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS513) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Withdrawal Reject.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
5K5GG00
Encoder Sensor(GS513) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Withdrawal Reject.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
5K5GC00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Withdrawal Reject. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5K5GB00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Withdrawal Reject. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5K5GA00
RC5 solenoid echo error duing Withdrawal Reject.
5K5G800
RC5 Push pressure Movement error during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
5K5G600
Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5K5G500
Failure of RC5 stack roller retreat during Withdrawal Reject.(sensor error)
5K5G400
Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal Reject. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5K5G200
Failure to move stack position of RC5 PP during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5K5G100
Failure of return notes to RC5 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K57500
Error occurred by the notes disorder on the GS505 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K56500
Error occurred by the Return Transport Path(GS505) during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K55500
Error occurred by the Transport Path(GS505) during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette(A) and reload4. Replace the cassette when same error occurs"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
107
Error Code manual
Problem Code 5K52500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the (GS505) during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K52200
Error occurred by the notes remained on the GS502 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K52100
Error occurred by the notes remained on the GS501 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K51500
GS505 dark jam error during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K51200
GS502 sensor jam during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K51100
GS501 sensor jam during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K50500
GS505 light jam error during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(18)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5K4S200 5K4S100 5K4R300
Undefined command of RC4 during Withdrawal Reject. Undefined return value of RC4 during Withdrawal Reject. RC4 message timeout error during postprocessing of Withdrawal Reject Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K4R200
RC4 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal Reject. occurred (message timeout error) after initialization"
5K4R100
RC4 message timeout error during operation ready in the Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K4J300
Failure to RC4 full check during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check contamination of sensor GS112"
5K4GL00
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal Reject.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS407 sensor status if there are No notes or substance"
5K4GK00
Failure to RC4 stack roller retreat during Withdrawal Reject.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the jam removal knob rotates softly"
5K4GJ00
Failure of RC4 stack roller retreat during Withdrawal Reject.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
108
Error Code manual
Problem Code 5K4GH00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS413) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Withdrawal Reject.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
5K4GG00
Encoder Sensor(GS413) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Withdrawal Reject.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
5K4GC00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Withdrawal Reject. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5K4GB00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Withdrawal Reject. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5K4GA00
RC4 solenoid echo error duing Withdrawal Reject.
5K4G800
RC4 Push pressure Movement error during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
5K4G600
Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5K4G500
Failure of RC4 stack roller retreat during Withdrawal Reject.(sensor error)
5K4G400
Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal Reject. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5K4G200
Failure to move stack position of RC4 PP during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5K4G100
Failure of return notes to RC4 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K47500
Error occurred by the notes disorder on the GS405 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K46500
Error occurred by the Return Transport Path(GS405) during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette(A) and reload4. Replace the cassette when same error occurs"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
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109
Error Code manual
Problem Code 5K45500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Transport Path(GS405) during Withdrawal Reject.
"0. During the """""Withdrawal Reject""""" transaction, the banknote is detected at the seneor GS405 that is not note transport path1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5K42500
Error occurred by the notes remained on the GS405 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K42200
Error occurred by the notes remained on the GS402 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K42100
Error occurred by the notes remained on the GS401 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K41500
GS405 dark jam error during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K41200
GS402 sensor jam during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K41100
GS401 sensor jam during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K40500
GS405 light jam error during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(17)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5K3S200 5K3S100 5K3R300
Undefined command of RC3 during Withdrawal Reject. Undefined return value of RC3 during Withdrawal Reject. RC3 message timeout error during postprocessing of Withdrawal Reject Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K3R200
RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal Reject. occurred (message timeout error) after initialization"
5K3R100
RC3 message timeout error during operation ready in the Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K3J300
Failure to RC3 full check during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check contamination of sensor GS112"
5K3GL00
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal Reject.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS307 sensor status if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
110
Error Code manual
Problem Code 5K3GK00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to RC3 stack roller retreat during Withdrawal Reject.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the jam removal knob rotates softly"
5K3GJ00
Failure of RC3 stack roller retreat during Withdrawal Reject.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5K3GH00
Encoder Sensor(GS313) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Withdrawal Reject.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
5K3GG00
Encoder Sensor(GS313) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Withdrawal Reject.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
5K3GC00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Withdrawal Reject. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5K3GB00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Withdrawal Reject. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5K3GA00
RC3 solenoid echo error duing Withdrawal Reject.
5K3G800
RC3 Push pressure Movement error during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
5K3G600
Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5K3G500
Failure of RC3 stack roller retreat during Withdrawal Reject.(sensor error)
5K3G400
Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal Reject. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5K3G200
Failure to move stack position of RC3 PP during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5K3G100
Failure of return notes to RC3 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K37500
Error occurred by the notes disorder on the GS305 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette(A) and reload4. Replace the cassette when same error occurs"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
111
Error Code manual
Problem Code 5K36500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Return Transport Path(GS305) during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K35500
Error occurred by the Transport Path(GS305) during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K32500
Error occurred by the Notes remaining(GS305) during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K32200
Error occurred by the notes remained on the GS302 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K32100
Error occurred by the notes remained on the GS301 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K31500
GS305 dark jam error during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K31200
GS302 sensor jam during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K31100
GS301 sensor jam during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K30500
GS305 light jam error during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(16)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5K2S200 5K2S100 5K2R300
Undefined command of RC2 during Withdrawal Reject. Undefined return value of RC2 during Withdrawal Reject. RC2 message timeout error during postprocessing of Withdrawal Reject Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K2R200
RC2 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal Reject. occurred (message timeout error) after initialization"
5K2R100
RC2 message timeout error during operation ready in the Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K2J300
Failure to RC2 full check during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check contamination of sensor GS112"
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112
Error Code manual
Problem Code 5K2GL00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal Reject.(Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS207 sensor status if there are No notes or substance"
5K2GK00
Failure to RC2 stack roller retreat during Withdrawal Reject.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the jam removal knob rotates softly"
5K2GJ00
Failure of RC2 stack roller retreat during Withdrawal Reject.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5K2GH00
Encoder Sensor(GS213) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Withdrawal Reject.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
5K2GG00
Encoder Sensor(GS213) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Withdrawal Reject.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
5K2GC00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Withdrawal Reject. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5K2GB00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Withdrawal Reject. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5K2GA00
RC2 solenoid echo error duing Withdrawal Reject.
5K2G800
RC2 Push pressure Movement error during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
5K2G600
Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5K2G500
Failure of RC2 stack roller retreat during Withdrawal Reject.(sensor error)
5K2G400
Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal Reject. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5K2G200
Failure to move stack position of RC2 PP during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5K2G100
Failure of return notes to RC2 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette(A) and reload4. Replace the cassette when same error occurs"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
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113
Error Code manual
Problem Code 5K27500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS205 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K26500
Error occurred by the Return Transport Path(GS205) during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K25500
Error occurred by the Transport Path(GS205) during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K22500
Error occurred by the notes remained on the GS205 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K22200
Error occurred by the notes remained on the GS202 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K22100
Error occurred by the notes remained on the GS201 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K21500
GS205 dark jam error during Withdrawal Reject.
"0. During the """""Withdrawal Reject""""" tranjaction, the banknote is staying on the GS205 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5K21200
GS202 sensor jam during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K21100
GS201 sensor jam during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K20500
GS205 light jam error during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(15)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5K1S200 5K1S100 5K1R300
Undefined command of RC1 during Withdrawal Reject. Undefined return value of RC1 during Withdrawal Reject. RC1 message timeout error during postprocessing of Withdrawal Reject Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K1R200
RC1 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal Reject. occurred (message timeout error) after initialization"
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114
Error Code manual
Problem Code 5K1R100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC1 message timeout error during operation ready in the Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K1J300
Failure to RC1 full check during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check contamination of sensor GS112"
5K1GL00
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal Reject.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS107 sensor status if there are No notes or substance"
5K1GK00
Failure of RC1 stack roller retreat during Withdrawal Reject.(Motor status error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5K1GJ00
Failure of RC1 stack roller retreat during Withdrawal Reject.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5K1GH00
Encoder Sensor(GS113) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Withdrawal Reject.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
5K1GG00
Encoder Sensor(GS113) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Withdrawal Reject.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
5K1GC00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Withdrawal Reject. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5K1GB00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Withdrawal Reject. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5K1GA00
RC1 solenoid echo error duing Withdrawal Reject.
5K1G800
RC1 Push pressure Movement error during Withdrawal "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
5K1G600
Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal Reject. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5K1G500
Failure of RC1 stack roller retreat during Withdrawal Reject.(sensor error)
5K1G400
Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal Reject. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5K1G200
Failure to move stack position of RC1 PP during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette(A) and reload4. Replace the cassette when same error occurs"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
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115
Error Code manual
Problem Code 5K1G100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure of return notes to RC1 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K17500
Error occurred by the notes disorder on the GS105 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K16500
Error occurred by the Return Transport Path(GS105) during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K15500
Error occurred by the Transport Path(GS105) during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K12500
Error occurred by the Notes remaining(GS105) during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K12200
Error occurred by the notes remained on the GS102 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K12100
Error occurred by the notes remained on the GS101 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K11500
GS105 dark jam error during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K11200
GS102 sensor jam during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K11100
GS101 sensor jam during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5K10500
GS105 light jam error during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(14)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5K0R300
BM message timeout error during postprocessing of Withdrawal Reject Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
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116
Error Code manual
Problem Code 5K0R200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal Reject. occurred (message timeout error) after initialization"
5K0R100
BM message timeout error during operation ready in the Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K0QA00
BC open error during Withdrawal Reject.
5K0Q900 5K0Q800
BMD removal error during Withdrawal Reject. BMD inter lock error during Withdrawal Reject.
5K0Q700
RJC removal error during Withdrawal Reject.
"1. Open the upper unit2. Open the customer service module (CSM)3. Check the lock lever in the BC" 1. Check the lower Unit load/removal "1. Check the lower Unit load/removal2. Replace a cherry switch when error occures" "0. During the """""Withdrawal Reject""""" tranjaction, the RJC is not installed properly(the GS024 sensor is detected to the """""Dark""""")1. Open the Lower Unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal"
5K0Q600
CSM open error during Withdrawal Reject.
"1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"
5K0Q500 5K0Q400 5K0Q300
Safe door open error during Withdrawal Reject. BMU removal error during Withdrawal Reject. BMU inter lock error during Withdrawal Reject.
5K0Q200 5K0Q100
TE open error during Withdrawal Reject. UTC removal error during Withdrawal Reject.
1. Check the safe door open 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)"
5K0NC00
Failure to check the last note at the termination of mid transport path during Withdrawal Reject.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5K0NA00
Checksum error when separate TE notes from TE during Withdrawal Reject. Pick-up count did not match up with stack count when separate end in the Withdrawal Reject. Erro of failure to duplicate serial number during Withdrawal Reject.. Failure to 3 Way Gate 120 degree mode conversion during Withdrawal Reject. Failure to 3 Way Gate 0 degree mode conversion during Withdrawal Reject. Decreassed encoder count of GM004 moter less than previous values during Withdrawal Reject. Decreased encoder count of GM002 moter less than previous values during Withdrawal Reject. Decreased encoder count of GM001 moter less than previous values during Withdrawal Reject. GM004 motor error during Withdrawal Reject.
1. Operate to initialize BRM(Recovery)
5K0F200
GM002 motor step out return error during Withdrawal Reject.
5K0F100
GM001 motor step out return error during Withdrawal Reject.
5K0DY00
Error of failure to synchronizing recognition during Withdrawal Reject. Error of failure to synchronizing recognition during Withdrawal Reject. Error of failure to synchronizing recognition during Withdrawal Reject. Error of failure to synchronizing recognition during Withdrawal Reject. Error of failure to synchronizing recognition during Withdrawal Reject. Error of failure to synchronizing recognition during Withdrawal Reject.
"1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates softly3.Check remained Notes and substance in the upper Transport Path4. Check the sensor GS007 status" "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly 3.Check remained Notes and substance in the upper Transport Path4. Check the sensor GS804 status" 1. Operate to initialize BRM(Recovery)
5K0N900 5K0K100 5K0G200 5K0G100 5K0F700 5K0F600 5K0F500 5K0F400
5K0DX00 5K0DW00 5K0DV00 5K0DU00 5K0DT00
1. Operate to initialize BRM(Recovery) "1. Check the duplicate note and remove the note.2. Operate to initialize BRM(Recovery)" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "0. During the """""Withdrawal Reject""""" mode, the motor(GM004) of the Upper Unit(BMU) cannot not rotate at normal speed1. Open the Lower Unit2. Check that the knob of the Mid Transport Path ratate smoothly3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor(GS023) is contaminated (blocked) by cash / notes or a foriegn substance / material"
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
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117
Error Code manual
Problem Code 5K0DS00 5K0DR00 5K07W00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of failure to synchronizing recognition during Withdrawal Reject. Error of failure to synchronizing recognition during Withdrawal Reject. Error occurred by the notes disorder on the GS802 during Withdrawal Reject .
1. Initialize BRM unit (recovery) 1. Operate to initialize BRM(Recovery) "0. During the """""withdrawal Reject""""" transaction, the sensor(GS802) is detected abnormally.1. Open the Upper Unit2. Open the BC (5)3. Remove notes and substance in the BC(5)" "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K07Q00
Error occurred by the notes disorder on the GS034 during Withdrawal Reject .
5K07P00
GS033 error occurred by the notes disorder on the during Withdrawal Reject .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K07N00
Error occurred by the notes disorder GS032 on the during Withdrawal Reject .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K07M00
Error occurred by the notes disorder on the GS031 during Withdrawal Reject .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K07K00
Error occurred by the notes disorder on the GS703 during Withdrawal Reject .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5K07J00
Error occurred by the notes disorder on the GS619 during Withdrawal Reject .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K07H00
Error occurred by the notes disorder on the GS618 during Withdrawal Reject .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K07G00
Error occurred by the notes disorder on the GS614 during Withdrawal Reject .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K07B00
Error occurred by the notes disorder on the GS022 during Withdrawal Reject .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K07A00
Error occurred by the notes disorder on the GS021 during Withdrawal Reject .
5K07600
Error occurred by the notes disorder on the GS006 during Withdrawal Reject .
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5K07500
Error occurred by the notes disorder on the GS005 during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K07400
Error occurred by the notes disorder on the GS004 during Withdrawal Reject .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5K07300
Error occurred by the notes disorder on the GS003 during Withdrawal Reject .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5K07200
Error occurred by the notes disorder on the GS002 during Withdrawal Reject .
"1. Open the upper unit2. Open the Front Transport Path (4)3. Remove the notes and the substance from the Front Transport Path (4)4. Check whether the sensor is contaminated or not if there are No notes or substance"
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118
Error Code manual
Problem Code 5K07100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS801 during Withdrawal Reject.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K06J00
Error occurred by the Return Transport Path(GS619) during Withdrawal Reject.
5K06H00
Error occurred by the Return Transport Path(GS618) during Withdrawal Reject.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K06G00
Error occurred by the Return Transport Path(GS614) during Withdrawal Reject.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K06600
Error occurred by the Return Transport Path(GS006) during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5K06400
Error occurred by the Return Transport Path(GS004) during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5K05600
Error occurred by the Transport Path on the GS006 during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5K05400
Error occurred by the Transport Path on the GS004 during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5K02W00
Error occurred by the notes remained on the during GS802 during Withdrawal Reject.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5K02Q00
Error occurred by the notes remained on the during GS034 during Withdrawal Reject.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K02P00
Error occurred by the notes remained on the during GS033 during Withdrawal Reject.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K02N00
Error occurred by the notes remained on the during GS032 during Withdrawal Reject.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K02M00
Error occurred by the notes remained on the during GS031 during Withdrawal Reject.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K02K00
Error occurred by the notes remained on the during GS703 during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5K02J00
Error occurred by the notes remained on the during GS619 during Withdrawal Reject.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K02H00
Error occurred by the notes remained on the during GS618 during Withdrawal Reject.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
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119
Error Code manual
Problem Code 5K02G00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the during GS614 during Withdrawal Reject.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K02B00
Error occurred by the notes remained on the during GS022 during Withdrawal Reject.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K02A00
Error occurred by the notes remained on the during GS021 during Withdrawal Reject.
5K02600
Error occurred by the notes remained on the during GS006 during Withdrawal Reject.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5K02500
Error occurred by the notes remained on the during GS005 during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K02400
Error occurred by the notes remained on the during GS004 during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5K02300
Error occurred by the notes remained on the during GS003 during Withdrawal Reject.
"0. During the """""Withdrawal Reject""""" tranjaction, the banknote is staying on the GS003 sensor1. Open the Upper Unit.2. Open TE(12)3. Open the Rear Transport Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5K02200
Error occurred by the notes remained on the during GS002 during Withdrawal Reject.
5K02100
Error occurred by the notes remained on the during GS801 during Withdrawal Reject.
5K01W00
GS802 dark jam error during Withdrawal Reject.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5K01Q00
GS034 dark jam error during Withdrawal Reject.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K01P00
GS033 dark jam error during Withdrawal Reject.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K01N00
GS032 dark jam error during Withdrawal Reject.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K01M00
GS031 dark jam error during Withdrawal Reject.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5K01K00
GS703 dark jam error during Withdrawal Reject.
5K01J00
GS619 dark jam error during Withdrawal Reject.
"0. During the """""Withdrawal Reject""""" mode, the banknote is staying on the GS703 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)" "1. Open the upper unit2. Open the customer service module (CSM)3. Remove substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance."
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120
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5K01H00
GS618 dark jam error during Withdrawal Reject.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance."
5K01G00
GS614 dark jam error during Withdrawal Reject.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance."
5K01B00
GS022 dark jam error during Withdrawal Reject.
"0. During the """""Withdrawal Reject""""" mode, the banknote is staying on the GS022 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5K01A00
GS021 dark jam error during Withdrawal Reject.
"0. During the """""Withdrawal Reject""""" tranjaction, the banknote is staying on the GS021 sensor1. Open the Lower Unit(BMD)2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor(GS021) is contaminated (blocked) by cash / notes or a foriegn substance / material"
5K01600
GS006 dark jam error during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5K01500
GS005 dark jam error during Withdrawal Reject.
"0. During the """""Withdrawal Reject""""" tranjaction, the banknote is staying on the GS005 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5K01400
GS004 dark jam error during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5K01300
GS003 dark jam error during Withdrawal Reject.
"1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5K01200
GS002 dark jam error during Withdrawal Reject.
"0. During the """""Withdrawal Reject""""" tranjaction, the banknote is staying on the GS002 sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5K01100
GS801 dark jam error during Withdrawal Reject.
"0. During the """""Withdrawal Reject""""" tranjaction, the banknote is staying on the GS801 sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5K00W00
GS802 light jam error during Withdrawal Reject.
"1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."
5K00Q00
GS034 light jam error during Withdrawal Reject.
5K00P00
GS033 light jam error during Withdrawal Reject.
5K00N00
GS032 light jam error during Withdrawal Reject.
5K00M00
GS031 light jam error during Withdrawal Reject.
5K00B00
GS022 light jam error during Withdrawal Reject.
5K00A00
GS021 light jam error during Withdrawal Reject.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Rotate the knob of the Rear Transport Path(4)5. Remove notes in BC"
Problem Description
Troubleshooting
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121
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5K00500
GS005 light jam error during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the Jam between TE(12) and Rear Transport Path(11)."
5K00400
GS004 light jam error during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove jam between TE(12) and Rear Transport Path(8)"
5K00300
GS003 Light JamError during Withdrawal Reject.
5K00200
GS002 light jam error during Withdrawal Reject.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove the Jam between Rear Transport Path(11) and Rear Transport Path(6)." "0. During the """""Withdrawal Reject""""" tranjaction, the banknote is staying on the note transport path between the BC and the Mid Transport Path1. Open the Lower Unit(BMD)2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor(GS801) is contaminated (blocked) by cash / notes or a foriegn substance / material"
5K00100
GS801 light jam error during Withdrawal Reject.
"1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the BC(5) 4.Remove notes and substance in the Front Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance "
5JUS300
USB command data length error when Stop Ready.
"1. Check USB connection2. Operate to initialize BRM(Recovery)"
5JUS100 5JBSS00
1. Restart over AP-SP 1. Operate to initialize BRM(Recovery)
5JBS200
USB sequence number duplicate error when Stop Ready. Parameter disorder of Auto Dimming Command during Stop Ready. Parameter Perform disorder of Auto Dimming Results Command Read during Stop Ready. RBU connection MI error when Stop Ready.
5JBS100
RBU connection sequence error when Stop Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5JBS000
RBU communication timeout error when Stop Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5JBR800
RBU sensor auto dimming response message timeout error during Stop Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5JBR000
RBU response timeout during Stop Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5JAH500
Error to NVRAM(128denominations) Read/ Write during Stop Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5JAEF00
RBU RS485 connection line disorder during Stop Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5JAEE00
RBU RS485 communication sequence disorder during Stop Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5JAE600
Error to received Stop Ready. during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5JAE400
5J8S900
Stop Ready transaction was executed without Initializing after power on . Received operation command without System Info Read Command during Stop Ready. Status on not operation receiption command during Stop Ready. Received operation command without Initial Info Set during Stop Ready. Receive retry error from BC during Stop Ready.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5J8S400
Receive ETC. error from BC during Stop Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5JBSQ00
5JAE300 5JAE200 5JAE100
Problem Description
Troubleshooting
1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
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122
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5J8S200
Receive abnormal BCC from BC during Stop Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5J8S100
Receive abnormal MI from BC during Stop Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5J8R900
BC message timeout error during Stop Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5J8HS29
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the Stop Ready. Error of the BC Stop DAC Set Fail Scan Driver Init During in the Stop Ready. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Stop Ready. Error of the Hall Sensor Shading Fail BCU Ready During in the Stop Ready. Error of the Hall Sensor Dac Set Fail BCU Ready During in the Stop Ready. Error of the MR/UV/DD Sampling BCU Ready During in the Stop Ready. Error of the DAC Set Fail BCU Ready During in the Stop Ready. Error of the AFE Chip Set BCU Ready During in the Stop Ready. Error of the CIS Shading BCU Ready During in the Stop Ready. Error of the Light Source Set Fail BCU Ready During in the Stop Ready. Error of the CIS Led On Value Set Fail BCU Ready During in the Stop Ready. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the Stop Ready. Error of the Fpga Write BCU Ready During in the Stop Ready. Error of the DAC Set Fail Scan Driver Init During in the Stop Ready. Error of the CIS Shading Scan Driver Init During in the Stop Ready. Error of the Light Source Set Fail Scan Driver Init During in the Stop Ready. Error of the CIS Led On Value Set Fail Scan Driver Init During in the Stop Ready. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Stop Ready. Error of the Fpga Write Scan Driver Init During in the Stop Ready. Error of Currency Set Recognition Algorithm in the Stop Ready. Error of Ready Recognition Algorithm in the Stop Ready. Error of Initialize Recognition Algorithm in the Stop Ready. Error of Timeout during BcUsbTask Message in the Stop Ready. Error of Timeout during UartTask Message in the Stop Ready. Error of Timeout during ScanTask Message Message in the Stop Ready. Error of Timeout during RecogTask Message in the Stop Ready. Error of transaction setting during receiving BCU mode command in the Stop Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading"
5J8HS28 5J8HS22 5J8HS1B 5J8HS1A 5J8HS19 5J8HS18 5J8HS17 5J8HS15 5J8HS14 5J8HS13 5J8HS12 5J8HS11 5J8HS08 5J8HS05 5J8HS04 5J8HS03 5J8HS02 5J8HS01 5J8HJ03 5J8HJ02 5J8HJ01 5J8HI04 5J8HI03 5J8HI02 5J8HI01 5J8HG37
5J8HG36
Problem Description
Troubleshooting
"1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command in the Stop Ready . the system when same error occurred (message timeout error) after initialization"
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123
Error Code manual
Problem Code 5J8HG24
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of encoder set-up mode during receiving BCU ready command in the Stop Ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5J8HG23
Error of set up for DD sensor DAC during receiving BCU ready command in the Stop Ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5J8HG22
Error of DD sensor initialization during receiving BCU ready command in the Stop Ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5J8HG21
Error of power on during receiving BCU ready command in the Stop Ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5J8HG20
Error to initialize CIS during receiving BCU ready command in the Stop Ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5J8HG12
BC spec differs from data write command paramter in the Stop Ready.
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
5J8HG11
Error of no country code set up during receiving BCU ready command in the Stop Ready . Error of no recognition DB for the country during receiving BCU data write command in the Stop Ready .
5J8HG10
5J8HG09 5J8HG08 5J8HG07 5J8HG06 5J8HG05 5J8HG04 5J8HG03 5J8HG02 5J8HG01 5J8HF20 5J8HF19 5J8HF18 5J8HF17 5J8HF16 5J8HF15 5J8HF14 5J8HF13 5J8HF12 5J8HF11 5J8HF09
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system write command in the Stop Ready . when same error occurred after initialization" Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system during receiving BCU data write command in the Stop when same error occurred after initialization" Ready Error of. BCU undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Stop Ready. occurred after initialization" Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error command in the Stop Ready. occurred after initialization" Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error command in the Stop Ready. occurred after initialization" Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error the Stop Ready. occurred after initialization" Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error command in the Stop Ready. occurred after initialization" Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error command in the Stop Ready. occurred after initialization" Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error the Stop Ready. occurred after initialization" Error to load recognition DB #10 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #09 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #08 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #07 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #06 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #05 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #04 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #03 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #02 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #01 during Stop Ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to FPGA Read during Stop Ready. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
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124
Error Code manual
Problem Code 5J8HF08
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error to FPGA initialize during Stop Ready.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error." "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5J8HF06
Error to load to info of BC FPGA header during Stop Ready. Error to BC FPGA configuration during Stop Ready.
5J8HF05 5J8HF04
Error to BC FPGA data checksum during Stop Ready. Error to load recognition DB table during Stop Ready.
5J8HF03
"1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
5J8HA14
Error to load shading data of the CIS during Stop Ready. Error GS801A, GS801B, GS802A, GS802B during Stop "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize Ready. BRM(Recovery)" Error GS801B, GS802A, GS802B during Stop Ready. "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
5J8HA13
Error GS801A, GS802A, GS802B during Stop Ready.
"1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
5J8HA12
Error GS802A, GS802B during Stop Ready.
"1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
5J8HA11
Error GS801A, GS801B, GS802B during Stop Ready.
"1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
5J8HA10
Error GS801B, GS802B during Stop Ready.
"1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
5J8HA09
Error GS801A, GS802B during Stop Ready.
"1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
5J8HA08 5J8HA07
Error GS802B during Stop Ready. Error GS801A, GS801B, GS802A during Stop Ready.
"1. Check GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
5J8HA06
Error GS801B, GS802A during Stop Ready.
"1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
5J8HA05
Error GS801A, GS802A during Stop Ready.
"1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
5J8HA04 5J8HA03
Error GS802A during Stop Ready. Error GS801A, GS801B during Stop Ready.
"1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
5J8HA02 5J8HA01 5HUS300
Error GS801B during Stop Ready. Error GS801A during Stop Ready. USB command data length error when CST Set Notes Count. USB sequence number duplicate error when CST Set Notes Count. RBU connection MI error when CST Set Notes Count.
"1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Check USB connection2. Operate to initialize BRM(Recovery)"
5HBS100
RBU connection sequence error when CST Set Notes Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5HBS000
RBU communication timeout error when CST Set Notes Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5HBHG00
No detect inter lock when RC EEPROM R/W during CST Set Notes Count. RC5 EEPROM data verify error when CST Set Notes Count. RC4 EEPROM data verify error when CST Set Notes Count. RC3 EEPROM data verify error when CST Set Notes Count. RC2 EEPROM data verify error when CST Set Notes Count. RC1 EEPROM data verify error when CST Set Notes Count. RC5 EEPROM write error when CST Set Notes Count.
5J8HF07
5J8HA15
5HUS100 5HBS200
5HBHF00 5HBHE00 5HBHD00 5HBHC00 5HBHB00 5HBHA00 5HBH900 5HBH800
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
1. Restart over AP-SP "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC4 EEPROM write error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC3 EEPROM write error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization"
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125
Error Code manual
Problem Code 5HBH700 5HBH600 5HBH500 5HBH400 5HBH300 5HBH200 5HBH100 5HASQ00 5HASP00 5HASN00 5HASM00 5HASL00 5HASK00 5HASJ00 5HASH00 5HASG00 5HASF00 5HASE00 5HASD00 5HASC00 5HASB00 5HASA00 5HAS900 5HAH500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC2 EEPROM write error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC1 EEPROM write error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC5 EEPROM read error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC4 EEPROM read error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC3 EEPROM read error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC2 EEPROM read error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC1 EEPROM read error when CST Set Notes Count. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" Received count coming out from UTC2 is more than "1. Check the set up count2. Operate to initialize BRM(Recovery)" Remain count when received CST Set notes count Command.count coming out from UTC1 is more than Received "1. Check the set up count2. Operate to initialize BRM(Recovery)" Remain count when received CST Set notes count Command. Received count coming out from RJC is more than "1. Check the set up count2. Operate to initialize BRM(Recovery)" Remain count when received CST Set notes count Command.count coming out from RC5 is more than Received "1. Check the set up count2. Operate to initialize BRM(Recovery)" Remain count when received CST Set notes count Command.count coming out from RC4 is more than Received "1. Check the set up count2. Operate to initialize BRM(Recovery)" Remain count when received CST Set notes count Command.count coming out from RC3 is more than Received "1. Check the set up count2. Operate to initialize BRM(Recovery)" Remain count when received CST Set notes count Command.count coming out from RC2 is more than Received "1. Check the set up count2. Operate to initialize BRM(Recovery)" Remain count when received CST Set notes count Command.count coming out from RC1 is more than Received "1. Check the set up count2. Operate to initialize BRM(Recovery)" Remain count when received CST Set notes count Command. UTC2 received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)" denomination when received CST Set notes count Command. UTC1 received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)" denomination when received CST Set notes count Command. RJC received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)" denomination when received CST Set notes count Command. RC5 received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)" denomination when received CST Set notes count Command. RC4 received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)" denomination when received CST Set notes count Command. RC3 received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)" denomination when received CST Set notes count Command. RC2 received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)" denomination when received CST Set notes count Command. RC1 received denomination is not BRM use "1. Check the set up denomination2. Operate to initialize BRM(Recovery)" denomination when received CST Set notes count Command. Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error during CST Set Notes Count. occurred (message timeout error) after initialization"
5HAEF00
RBU RS485 connection line disorder during CST Set Notes Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5HAEE00
RBU RS485 communication sequence disorder during CST Set Notes Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5HAE600
Error to received CST Set Notes Count. during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5HAE400
CST Set notes count transaction was executed without Initializing after power on . Received operation command without System Info Read during CST Set Notes Count. Status on not operation receiption command during CST Set Notes Count. Received operation command without Initial Info Set during CST Set Notes Count. USB command data length error when Shutter Close.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Check USB connection2. Operate to initialize BRM(Recovery)"
USB sequence number duplicate error when Shutter Close.
1. Restart over AP-SP
5HAE300 5HAE200 5HAE100 5FUS300 5FUS100
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126
Error Code manual
Problem Code 5FAR700
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RBU response message timeout error during Shutter Close.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5FAR300
Message timeout error during postprocessing of Shutter Close Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5FAR200
Message timeout error during transaction operation in the Shutter Close.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5FAR100
Message timeout error during operation ready in the Shutter Close.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5FAH500
Error to NVRAM(128denominations) Read/ Write during Shutter Close.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5FAEF00
RBU RS485 connection line disorder during Shutter Close.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5FAEE00
RBU RS485 communication sequence disorder during Shutter Close.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5FAE600
Error to received Shutter close during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5FAE400
Shutter close transaction was executed without Initializing after power on . Received operation command without System Info Read during Shutter Close. Status on not operation receiption command during Shutter Close. Received operation command without Initial Info Set during Shutter Close. Status of CSM open before the operation during Shutter Close. Status of BMU removal before Shutter Close.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
5FAA300
Status of BMU inter lock detachment before Shutter Close.
"0. Before the shutter closes, Upper Unit(BMU) is not installed properly(The GS012 sensor signal should be """""Dark""""")1. Check the Lower Unit load/removal2. Check the Lower Unit state of Inter Lock sensor(GS012) and related the cable3. Exchange the Inter Lock(cherry switch) if occur same error"
5FAA200 5F6R300
Status of TE open before the operation during Shutter Close.message timeout error during postprocessing of CSM Shutter Close.
"1. Open the upper Unit2. Check open/close of TE(12)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5F6R200
CSM message timeout error during transaction operation in the Shutter Close.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5F6R100
CSM message timeout error during operation ready in the Shutter Close.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5F6M300
Shutter Close error during Shutter Close.
"0. When the shutter close, the sensor(GS658 or 659) signal is not """""Light"""""(should be """""Light""""")1. Open the Upper Unit(BMU)2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM4. After the shutter close, check the sensor(GS658 or 659) state if the sensor signal is """""Light"""""5. Check the sensor, related cable and connetor"
5F6M100
Stopper Init error during Shutter Close.
5F6GF00
Failure to move gate roller to home position during Shutter Close.
"1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) "
5FAE300 5FAE200 5FAE100 5FAA600 5FAA400
"0. The Upper Unit(BMU) Lever position is not proper when the shutter close(The BMU Unit Lever should make the GS013 sensor signal """""Light""""")1. Check the Upper Unit load/removal2. Check the state of the Upper Unit Lever, sensor(GS013) assembly and related cable3. Exchange or clean the Upper Unit Lever sensor(GS013) if occur same error"
© Hyosung TNS Inc. All Rights Reserved.
127
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5F6GE00
Failure to Lift-down during Shutter Close.
"0. When the Lifter move down, the sensor(GS663 & GS664) signal is not changed to """""Light"""""1. Open the Upper Unit.2. Open the customer service module (CSM) shutter(1)3. Check the notes and substance inside of the CSM4. Check the Lifter moving smoothly5. Check the Sensor(GS663 & GS664),related Cable and Connector"
5F6GD00
Failure to Lift-up during Shutter Close.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
5F6G200
BP deposit position movement error during Shutter Close.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
5F6G100
Error of BP stack position movement during Shutter Close.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
5F6B100
Receive notes and position disorder during Shutter Close.
5EUS300
USB command data length error when Shutter Open.
"1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Check USB connection2. Operate to initialize BRM(Recovery)"
5EUS100 5EAR700
USB sequence number duplicate error when Shutter Open. RBU response message timeout error during Shutter Open.
1. Restart over AP-SP "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5EAR300
Message timeout error during postprocessing of Shutter Open Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5EAR200
Message timeout error during transaction operation in the Shutter Open.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5EAR100
Message timeout error during operation ready in the Shutter Open.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5EAH500
Error to NVRAM(128denominations) Read/ Write during Shutter Open.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5EAEF00
RBU RS485 connection line disorder during Shutter Open.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5EAEE00
RBU RS485 communication sequence disorder during Shutter Open.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5EAE600
Error to received Shutter Open during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5EAE400
Shutter Open transaction was executed without Initializing after power on . Received operation command without System Info Read during Shutter Open. Status on not operation receiption command during Shutter Open. Received operation command without Initial Info Set during Shutter Open. Status of CSM open before the operation during Shutter Open. Status of BMU removal before Shutter Open. Status of BMU inter lock detachment before Shutter Open. Status of TE open before the operation during Stop Ready . TE message timeout error during Shutter Open.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
5E7R300
TE message timeout error during postprocessing of Shutter Open Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5E7R200
TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Shutter Open. occurred (message timeout error) after initialization"
5EAE300 5EAE200 5EAE100 5EAA600 5EAA400 5EAA300 5EAA200 5E7RJ00
Problem Description
Troubleshooting
1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
128
Error Code manual
Problem Code 5E7R100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
TE message timeout error during operation ready in theShutter Open.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5E7J100
TE drum full during Shutter Open.
5E7G700
Detect the rear end in the tape during Shutter Open.
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes remain in the TE" "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
5E7G500
Detect the front end in the tape during Shutter Open.
5E7G400
No detect the front end in the tape during Shutter Open. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
5E7G300
Moter stop disorder during Shutter Open.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5E7G200
Motor's separate Direction running disorder during Shutter Open. Motor's stack direction running disorder during Shutter Open. Error occurred by the notes remained on the GS709 during Shutter Open.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5E72300
Error occurred by the notes remained on the GS703 during Shutter Open.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5E72200
Error occurred by the notes remained on the GS702 during Shutter Open.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5E72100
Error occurred by the notes remained on the GS701 during Shutter Open.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5E71300
GS703 dark jam during Shutter Open.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5E6RJ00
CSM message timeout error during Stop Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5E6R300
CSM message timeout error during postprocessing of Shutter Open Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5E6R200
CSM message timeout error during transaction operation in the Shutter Open.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5E6R100
CSM message timeout error during operation ready in the Shutter Open.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5E6PA00
PP ready stop error during Withdrawal Ready before opening shutter. Error of reverting notes during Withdrawal Ready before opening shutter.
1. Operate to initialize BRM(Recovery)
PP stack control(during stacking) error during Withdrawal Ready before opening shutter. PP separate control(during separating) error during Withdrawal Ready before opening shutter. PP notes alignment error during Withdrawal Ready before opening shutter. PP notes out position movement error during Withdrawal Ready before opening shutter. PP lose return position movement error during Withdrawal Ready before opening shutter. PP separate position movement error during Withdrawal Ready before opening shutter. PP deposit position movement error during Withdrawal Ready before opening shutter. PP withdrawal(stack) position movement error during Withdrawal Ready before opening shutter.
"1. Open the upper unit2. Check the knob rotates softly in the CSM(1) "
5E7G100 5E72800
5E6P900
5E6P800 5E6P700 5E6P600 5E6P500 5E6P400 5E6P300 5E6P200 5E6P100
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
"1. Open the upper unit2. Check the knob rotates softly in the CSM(2) 4. Remove notes and substance in the CSM(2)4. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the upper unit2. Check the knob rotates softly in the CSM(1) " "1. Open the upper unit2. Check the knob rotates softly in the CSM(1) " "1. Open the upper unit2. Check the knob rotates softly in the CSM(1) " "1. Open the upper unit2. Check the knob rotates softly in the CSM(1) " "1. Open the upper unit2. Check the knob rotates softly in the CSM(1) " "1. Open the upper unit2. Check the knob rotates softly in the CSM(1) " "1. Open the upper unit2. Check the knob rotates softly in the CSM(1) "
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129
Error Code manual
Problem Code 5E6M200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error during Shutter Open.
"0. When the shutter open, the sensor(GS658 or 659) signal is not """""Dark"""""(should be """""Dark""""")1. Open the Upper Unit(BMU)2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM4. After the shutter open, check the sensor(GS658 or 659) state if the sensor signal is """""Dark"""""""""
"1. Open the upper unit.
5E6GE00
Failure to move gate roller to home position during opening shutter. Failure to Lift-down during opening shutter.
5E6GD00
Failure to Lift-up during opening shutter.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
5E6GC00
Failure to control stack roller(GM605 disorder) during Withdrawal Ready before opening shutter. Failure to move depositposition of stack roller Stack roller (GM605 disorder) during Withdrawal Ready before opening shutter. Failure to move withdrawal(stack) position of stack roller(GM605 disorder) during Withdrawal Ready before opening Failure to revertshutter. notes(Separate motor disorder) during Withdrawal Ready before opening shutter.
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3) "
Failure to move pickup-roller to home position during Withdrawal Ready before opening shutter. BP notes out position error during Withdrawal Ready before opening shutter. BP separate control error during Withdrawal Ready before opening shutter. BP separate position movement error during Withdrawal Ready before opening shutter. BP notes out error during Withdrawal Ready before opening shutter. BP stack position movement error during Withdrawal Ready before opening shutter. Receive notes and position disorder during Shutter Open.
"1. Open the upper unit2. Check the knob rotates softly in the CSM(2) "
5E6GF00
5E6GB00
5E6GA00 5E6G800
5E6G600 5E6G500
2. Check the knob rotates softly in the CSM(2) "
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3) "
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3) " "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"
5E0RJ00
Message timeout error while Stop Ready during Withdrawal Ready before opening shutter.
"1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance inside of CSM" "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance inside of CSM" "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance inside of CSM" "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance inside of CSM" "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance inside of CSM" "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Open the upper unit2. Open CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5E0R300
Message timeout error during postprocessing to Withdrawal Ready before opening shutter Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5E0R200
Message timeout error during transaction operation in the Withdrawal Ready before opening shutter.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5E0R100
Message timeout error during operation ready in the Withdrawal Ready before opening shutter.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5E0NC00
Failure to check the last note at the termination of mid transport path during opening shutter.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5E02Q00
Error occurred by the notes remained on the GS034 during Withdrawal Ready before opening shutter.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5E02P00
Error occurred by the notes remained on the GS033 during Withdrawal Ready before opening shutter.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5E6G400 5E6G300 5E6G200 5E6G100 5E6B100
5E62400 5E62100
Undefined command error of CSM during Withdrawal Ready before opening shutter. Error occurred by the notes remained on the GS505 during Withdrawal Ready before opening shutter.
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130
Error Code manual
Problem Code 5E02N00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS032 during Withdrawal Ready before opening shutter.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5E02M00
Error occurred by the notes remained on the GS031 during Withdrawal Ready before opening shutter.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5E02K00
Error occurred by the notes remained on the GS703 during Withdrawal Ready before opening shutter.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5E02J00
Error occurred by the notes remained on the GS619 during Withdrawal Ready before opening shutter.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5E02H00
Error occurred by the notes remained on the GS618 during Withdrawal Ready before opening shutter.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5E02G00
Error occurred by the notes remained on the GS614 during Withdrawal Ready before opening shutter.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5E02B00
Error occurred by the notes remained on the GS022 during Withdrawal Ready before opening shutter.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5E02A00
Error occurred by the notes remained on the GS021 during Withdrawal Ready before opening shutter.
5E02600
Error occurred by the notes remained on the GS006 during Withdrawal Ready before opening shutter.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5E02500
Error occurred by the notes remained on the GS005 during Withdrawal Ready before opening shutter.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5E02400
Error occurred by the notes remained on the GS004 during Withdrawal Ready before opening shutter.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5E02300
Error occurred by the notes remained on the GS003 during Withdrawal Ready before opening shutter.
"1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5E02200
Error occurred by the notes remained on the GS002 during Withdrawal Ready before opening shutter.
5E02100
Error occurred by the notes remained on the GS801 during Withdrawal Ready before opening shutter.
5DUS300
USB command data length error when Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Check USB connection2. Operate to initialize BRM(Recovery)"
5DUS100 5DBS200
USB sequence number duplicate error when Initialize. RBU connection MI error when Initialize.
1. Restart over AP-SP "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5DBS100
RBU connection sequence error when Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5DBS000
RBU communication timeout error when Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
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131
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5DBR700
RBU response message timeout error during Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5DBR000
RBU response timeout during Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5DBHG00 5DBHF00
No detect inter lock when RC EEPROM R/W during Initialization. RC5 EEPROM data verify error when Initialize.
5DBHE00
RC4 EEPROM data verify error when Initialize.
5DBHD00
RC3 EEPROM data verify error when Initialize.
5DBHC00
RC2 EEPROM data verify error when Initialize.
5DBHB00
RC1 EEPROM data verify error when Initialize.
5DBHA00
RC5 EEPROM Write error during Initialize.
5DBH900
RC4 EEPROM Write error during Initialize.
5DBH800
RC3 EEPROM Write error during Initialize.
5DBH700
RC2 EEPROM Write error during Initialize.
5DBH600
RC1 EEPROM Write error during Initialize.
5DBH500
RC5 EEPROM read error during Initialize.
5DBH400
RC4 EEPROM read error during Initialize.
5DBH300
RC3 EEPROM read error during Initialize.
5DBH200
RC2 EEPROM read error during Initialize.
5DBH100
RC1 EEPROM read error during Initialize.
5DAR800
RBU/BC sensor auto dimming response message timeout error during Initialize.
"1. Check the Lower Unit state of the inter lock(GS025)2. Exchange or clean the inter lock sensor if occur same error" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5DAR700
RBU response message timeout error during Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5DAR300
Message timeout error during postprocessing to Initialize Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5DAR200
Message timeout error during transaction operation in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5DAR100
Message timeout error during operation ready in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5DAH500
Error to NVRAM(128denominations) Read/ Write during Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5DAEF00
RBU RS485 connection line disorder during Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5DAEE00
RBU RS485 communication sequence disorder during Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5DAE600
Error to received Initialize during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5DAE300
Received operation command without System Info Read during Initialize. Status on not operation receiption command during Initialize.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization"
5DAE200
Problem Description
Troubleshooting
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132
Error Code manual
Problem Code 5DAE100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Received operation command without Initial Info Set during Initialize. After error occurred by the RC5 path, detect note at GS505 during Initialize.. After error occurred by the RC4 path, detect note at GS405 during Initialize.. After error occurred by the RC3 path, detect note at GS305 during Initialize.. After error occurred by the RC2 path, detect note at GS205 during Initialize.. After error occurred by the RC1 path, detect note at GS105 during Initialize.. Status of BC Open before the operation during Initialize.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Remove Note.2. Replace RC5 if same error occures during Initilize"
5DAA900
Status of BMD removal before the operation during Initialization.
"0. Before the """""Initialize""""" mode, Lower Unit(BMD) Lever position is not proper(The BMD Unit Lever should make the GS026 sensor signal """""Light""""")1. Check the Lower Unit load/removal2. Check the state of the Lower Unit Lever, sensor(GS026) assembly and related cable3. Exchange or clean the BMD Unit Lever sensor(GS026) if occur same error"
5DAA800
Status of BMD inter lock detachment before the operation during Initialization.
"0. Lower Unit(BMD) is not installed properly before initializing(The GS025 sensor signal should be """""Dark""""")1. Check the Lower Unit load/removal2. Check the Lower Unit state of Inter Lock sensor(GS025) and related the cable3. Exchange the Inter Lock(cherry switch) if occur same error"
5DAA700
Status of RJC removal before the operation during Initialization.
"0. During the """""Initialize""""" mode, the RJC is not installed correctly(The RJC position sensor(GS024) should be """""Light""""")1. Open the Lower Unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal"
5DAA600
Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011" Initialize. State of BMD removal before excute System Info Read "0. The Upper Unit(BMU) Lever position is not proper when searching system command. information(The BMU Unit Lever should make the GS013 sensor signal """""Light""""")1. Check the Upper Unit load/removal2. Check the state of the Upper Unit Lever, sensor(GS013) assembly and related cable3. Exchange or clean the Upper Unit Lever sensor(GS013) if occur same error"
5DAAT00 5DAAS00 5DAAR00 5DAAQ00 5DAAP00 5DAAA00
5DAA400
"1. Remove Note.2. Replace RC4 if same error occures during Initilize" "1. Remove Note.2. Replace RC3 if same error occures during Initilize" "1. Remove Note.2. Replace RC2 if same error occures during Initilize" "1. Remove Note.2. Replace RC1 if same error occures during Initilize" "0. During the """""Initialize""""" mode, the BC is open(The BC open sensor(G803) should be """""Light""""")1. Open the Upper Unit2. Open the customer service module (CSM)3. Check the lock lever in the BC"
5DAA300
Status of BMU inter lock detachment before the operation error during Initialization.
"0. Before the """""Initialize""""" mode, Upper Unit(BMU) is not installed properly(The GS012 sensor signal should be """""Dark""""")1. Check the Lower Unit load/removal2. Check the Lower Unit state of Inter Lock sensor(GS012) and related the cable3. Exchange the Inter Lock(cherry switch) if occur same error"
5DAA200
Status of TE open before the operation during Initialization.
"0. Before the """""Initialize""""" mode, the TE is not placed properly(The TE position sensor(G015) should be """""Light""""")1. Open the Upper Unit2. Check open/close of TE(12)"
5DAA100
State of the UTC removal before the operation during Initialization.
"0. During the """""Initialize""""" mode, the UTC is not installed correctly(The UTC position sensor(GS010) should be """""Light""""")1. Open the Upper Unit2. Check removal of the cassette not received(9)"
5DA2Z00
CSM and TE notes remains semi OK when Initialize.
"1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Open the customer service module (CSM)5. Rotate a knob of TE(12)6. Remove notes and substance in the Rear Transport Path(11)7. Check whether the sensor is contaminated or not if there are No notes or substance"
5DA2C00
Error occurred by the notes remained in the BCU(CIS Sensor or DD Sensor) when Initialize .
1. Open the upper unit. 2. Open CSM 3. Open BC(5) 4. Remove the notes and substance on the Rear Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance
5D9R300
RJC message timeout error during postprocessing to Initialize Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
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133
Error Code manual
Problem Code 5D9R200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RJC message timeout error during transaction operation in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D9R100
RJC message timeout error during operation ready in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D9P100
RJC motor error during Initialization.
"0. During the """""Initialize""""" mode, the RJC motor sensor(GSA06) signal is not changed1. Open the Lower Unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Check the stage after open the door and push the lever5. Check the sensor GSA06, related cable and connector"
5D9J100
RJC full detect error during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
5D91500
RJC GSA05 dark jam error during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D91300
RJC GSA03 dark jam error during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D8S900
Receive retry error from BC during Initialization.
5D8S400
BC received Ect disorder during Initialize.
"1. Initialize BRM unit (recovery)2. Reboot the system when same error occurred (message timeout error) after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D8S200
Receive abnormal BCC from BC during Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D8S100
Receive abnormal MI from BC during Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D8R900
BC message timeout error during Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D8R300
BC message timeout error during postprocessing to Initialize Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D8R200
BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Initialize. occurred (message timeout error) after initialization"
5D8R100
BC message timeout error during operation ready in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D8HS29
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the Initialize. Error of the BC Stop DAC Set Fail Scan Driver Init During in the Initialize. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Initialize. Error of the Hall Sensor Shading Fail BCU Ready During in the Initialize. Error of the Hall Sensor Dac Set Fail BCU Ready During in the Initialize. Error of the MR/UV/DD Sampling BCU Ready During in the Initialize. Error of the DAC Set Fail BCU Ready During in the Initialize. Error of the AFE Chip Set BCU Ready During in the Initialize. Error of the CIS Shading BCU Ready During in the Initialize. Error of the Light Source Set Fail BCU Ready During in the Initialize. Error of the CIS Led On Value Set Fail BCU Ready During in the Initialize. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading"
5D8HS28 5D8HS22 5D8HS1B 5D8HS1A 5D8HS19 5D8HS18 5D8HS17 5D8HS15 5D8HS14 5D8HS13 5D8HS12
"1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization"
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134
Error Code manual
Problem Code 5D8HS11
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
5D8HJ02
Error of the Fpga Write BCU Ready During in the Initialize. Error of the DAC Set Fail Scan Driver Init During in the Initialize. Error of the CIS Shading Scan Driver Init During in the Initialize. Error of the Light Source Set Fail Scan Driver Init During in the Initialize. Error of the CIS Led On Value Set Fail Scan Driver Init During in the Initialize. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Initialize. Error of the Fpga Write Scan Driver Init During in the Initialize. Error of Currency Set Recognition Algorithm in the Initialize. Error of Ready Recognition Algorithm in the Initialize.
5D8HJ01
Error of Initialize Recognition Algorithm in the Initialize.
5D8HI04
Error of Timeout during BcUsbTask Message in the Initialize. Error of Timeout during UartTask Message in the Initialize. Error of Timeout during ScanTask Message Message in the Initialize. Error of Timeout during RecogTask Message in the Initialize. Error of transaction setting during receiving BCU mode command in the Initialize .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
5D8HS08 5D8HS05 5D8HS04 5D8HS03 5D8HS02 5D8HS01 5D8HJ03
5D8HI03 5D8HI02 5D8HI01 5D8HG37
5D8HG36
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command in the Initialize . the system when same error occurred (message timeout error) after initialization"
5D8HG24
Error of encoder set-up mode during receiving BCU ready command in the Initialize .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5D8HG23
Error of set up for DD sensor DAC during receiving BCU ready command in the Initialize .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5D8HG22
Error of DD sensor initialization during receiving BCU ready command in the Initialize .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5D8HG21
Error of power on during receiving BCU ready command in the Initialize .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5D8HG20
Error to initialize CIS during receiving BCU ready command in the Initialize .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5D8HG12
BC spec differs from data write command paramter during Initialize.
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
5D8HG11
Error of no country code set up during receiving BCU ready command in the Initialize . Error of no recognition DB for the country during receiving BCU data write command in the Initialize .
5D8HG10
5D8HG09 5D8HG08 5D8HG07 5D8HG06
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system write command in the Initialize . when same error occurred after initialization" Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system during receiving BCU data write command in the when same error occurred after initialization" Initialize . Error of BCU undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Initialize. occurred after initialization" Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error command in the Initialize. occurred after initialization"
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135
Error Code manual
Problem Code 5D8HG05
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
5D8HF20
Error of the recognition level set up during BCU ready command in the Initialize. Error of mode set up during BCU ready command in the Initialize. Error of the transaction ready set up during BCU ready command in the Initialize. Error of the recognition level set up during BCU mode command in the Initialize. Error of mode set up during BCU Mode Command in the Initialize. Error to load recognition DB #10 during Initialize.
5D8HF19
Error to load recognition DB #09 during Initialize.
5D8HF18
Error to load recognition DB #08 during Initialize.
5D8HF17
Error to load recognition DB #07 during Initialize.
5D8HF16
Error to load recognition DB #06 during Initialize.
5D8HF15
Error to load recognition DB #05 during Initialize.
5D8HF14
Error to load recognition DB #04 during Initialize.
5D8HF13
Error to load recognition DB #03 during Initialize.
5D8HF12
Error to load recognition DB #02 during Initialize.
5D8HF11
Error to load recognition DB #01 during Initialize.
5D8HF09
Error to FPGA Read during Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5D8HF08
Error to FPGA initialize during Initialize.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5D8HF07
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5D8HF06
Error to load to info of BC FPGA header during Initialize. Error to BC FPGA configuration during Initialize.
5D8HF05 5D8HF04
Error to BC FPGA data checksum during Initialize. Error to load recognition DB table during Initialize.
5D8HF03
Error to load shading data of the CIS during Initialize.
"1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
5D8HA15 5D8HA14
Error GS801A, GS801B, GS802A, GS802B during Initialize. Error GS801B, GS802A, GS802B during Initialize.
"1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
5D8HA13
Error GS801A, GS802A, GS802B during Initialize.
"1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
5D8HA12
Error GS802A, GS802B during Initialize.
"1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
5D8HA11
Error GS801A, GS801B, GS802B during Initialize.
"1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
5D8HA10
Error GS801B, GS802B during Initialize.
"1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
5D8HA09
Error GS801A, GS802B during Initialize.
"1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
5D8HA08 5D8HA07
Error GS802B during Initialize. Error GS801A, GS801B, GS802A during Initialize.
"1. Check GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
5D8HA06
Error GS801B, GS802A during Initialize.
"1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
5D8HA05
Error GS801A, GS802A during Initialize.
"1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
5D8HA04 5D8HA03
Error GS802A during Initialize. Error GS801A, GS801B during Initialize.
"1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
5D8HA02 5D8HA01
Error GS801B during Initialize. Error GS801A during Initialize.
"1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)"
5D8HG04 5D8HG03 5D8HG02 5D8HG01
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
© Hyosung TNS Inc. All Rights Reserved.
136
Error Code manual
Problem Code 5D7R300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
TE message timeout error during postprocessing to Initialize Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D7R200
TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Initialize. occurred (message timeout error) after initialization"
5D7R100
TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Initialize. occurred (message timeout error) after initialization"
5D7J300
Normal receipt End is not possible during Initialization.
"0. When the note stack in the TE during """""Initialize""""" mode, one of the 3 sensor(GS705, GS706, GS708) is detected1. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material2. Initialize BRM unit (recovery)"
5D7J200
TE drum empty during Initialize .
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Check the GS701/GS702/GS709 Sensor4. Remove notes remain in the TE"
5D7J100
TE drum full during Initialize.
5D7G700
Detect the rear end of tape during Initialize.
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes remain in the TE" "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
5D7G600
No detect the rear end of tape during Initialize.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
5D7G500
Detect the front end of tape during Initialize.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
5D7G400
No detect the front end of tape during Initialize.
"During the """""Initialize""""" mode, the sensor(GS704) cannot be detected tape1. Open the Upper Unit2. Check notes and substance in the TE(12)3. Check the TE tape state that is black mark4. Check the sensor, related cable and connetor"
5D7G300
Motor stop disorder during Initialize.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5D7G200
Motor separate direction operation disorder during Initialize.
"0. During the """""Initialize""""" mode, the motor(GM701) of the TE cannot not rotate at normal speed1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check the sensor, related cable and connetor"
5D7G100
Motor stack movement operation disorder during Initialize.
"0. During the """""Initialize""""" mode, the motor(GM701) of the TE cannot not rotate at normal speed1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check the sensor, related cable and connetor"
5D72Z00
TE notes remains semi OK when Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D72800
Error occurred by the notes remained on the GS709 during Initialize.
"0. Before the """""Initialize""""" mode, the GS709 sensor is detected abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D72300
Error occurred by the notes remained on the GS703 during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5D72200
Error occurred by the notes remained on the GS702 during Initialize.
"0. Before the """""Initialize""""" mode, the GS702 sensor is detected abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D72100
Ramaining notes in the CSM caused error on the GS701 during Initialization.
"0. Before the """""Initialize""""" mode, the GS701 sensor is detected abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
© Hyosung TNS Inc. All Rights Reserved.
137
Error Code manual
Problem Code 5D71300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
GS703 dark jam during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5D6R300
CSM message timeout error during postprocessing to Initialize Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D6R200
CSM message timeout error during transaction operation in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D6R100
CSM message timeout error during operation ready in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D6PA00 5D6P900
PP preparation stop error during Initialize. Error of reverting notes during Initialize.
5D6P800 5D6P700 5D6P600 5D6P500 5D6P400
1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the CSM(3)" PP stack control(during stacking) error during Initialize. "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Initialize. Check PP rotates softly using knob of the CSM(1)" PP notes alignment error during Initialize. "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP notes out position movement error during Initialize. "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP lose return position movement error during "1) During the PP move to the separation section, the sensor(GS660) signal is not Initialization. changed like this, """""Dark->Light->Dark"""""1. Open the Upper Unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)"
5D6P300
PP separate position movement error during Initialize.
"1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "0. When the PP move to the separation section, the sensor(GS655 or GS660) is not detected to the """""Dark"""""or the sensor(GS650) is not detected to the """""Light""""" andwhen the PP move to the stack section, the sensor(GS650) signal is not changed to the """""Dark""""" from the """""Light"""""1. Open the Upper Unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)4. Check the sensor, related cable and connetor"
5D6P200
PP deposit position movement error during Initialization.
5D6P100 5D6M600
PP withdrawal(stack) position movement error during Initialize. Shutter Close error initializing stopper during Initialize.
"1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "0. During the """""Initialize""""" mode, the Bill Stopper is exact position error in CSM(When the shutter close, the sensor GS658 & GS659 should be """""Light""""")1. Open the Upper Unit(BMU)2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM4. After the shutter close, check the sensor(GS658 or 659) state if the sensor signal is """""Light"""""5. Check the sensor, related cable and connetor"
5D6M500
Stopper up error during Initialize.
5D6M400
Stopper down error during Initialization.
"1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" "0. The CSM Bill Stopper does not move exactly as much as the desired amount of movement by the GS653 sensor1. Open the Upper Unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM"
5D6M300
Shutter close error during Initialize.
5D6M100
Stopper Init error during Initialize.
"1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" "0. During the shutter motor(GM604 : Shutter Motor) runs, the sensor(GS569) is not changed to (D->L) or (L->D)0. During the shutter(GM604 : Shutter Motor) close, the sensors(GS658 & GS659 & 653) are all not changed to """""Light"""""* Shutter Open : GS658 Dark & GS659 Dark* Shutter Half Close : GS658 Light & GS659 Dark* Shutter Close : GS658 Light & GS659 Light1. Open the Upper Unit(BMU)2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM4. After the shutter close, check the sensor(GS658 or 659) state if the sensor signal is """""Light"""""5. Check the sensor, related cable and connetor"
© Hyosung TNS Inc. All Rights Reserved.
138
Error Code manual
Problem Code 5D6H200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
FP deposit position movement failure(GS652 dark) during Initialization.
"0. After the """""Initialize""""" mode, the FP(Front Plate) is not placed correctly in the CSM (The FP position sensor(GS652) should be """""Light""""" after """""Initialize""""" mode)1. Open the Upper Unit2. Check the notes and substance in the CSM(2)3. Check PP rotates softly using knob of the CSM(1)4. Check the position of the FP that should be placed as """""Deposit Redey""""" state"
"1. Open the upper unit.
5D6GE00
Failure to move gate roller to home position during Initialize. Failure to Lift-down during Initialization.
5D6GD00
Failure to Lift-up during Initialize.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
5D6GC00
Failure to control stack roller(GM605 disorder) during Initialize. Failure to move depositposition of stack roller Stack roller (GM605 disorder) during Initialize. Failure to move withdrawal(stack) position of stack roller(GM605 disorder) during Initialize. Failure to revert notes(Separate motor disorder) during Initialization.
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
5D6G600
Failure to move pickup-roller to home position during Initialize.
"1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"
5D6G500
BP notes out position error during Initialize.
5D6G400
BP separate control error during Initialize.
5D6G300
BP Separate position error during Initialization.
"1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" "0. During the BP move to the separation section, the sensor(GS655) signal is not changed to the """""Dark"""""1. Open the Upper Unit2. Open the CSM(1) shutter3. Check the notes and substance inside of the CSM4. Check the PP-BP-Pusher alignment"
5D6G200
BP notes out error during Initialize.
5D6G100
BP stack position movement error during Initialize
5D62Z00 5D62600
CSM notes remains semi OK when Initialize. Return Notes to customer(Semi OK Code) The status of no notes in the CSM changed The status "0. During the """""Initialize""""" mode, there are some notes in the CSM1. Open the of notes remain in the CSM during Initialize. Upper Unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material5. Check the sensor, related cable and connect"
5D62500
The status of notes remain in the CSM changed status "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance of no notes in the CSM during Initialize. inside of CSM4. Check the sensors related with error"
5D62400 5D62100
Undefined command of CSM error during Initialize. Notes remains error in the CSM during Initialization.
1. Operate to initialize BRM(Recovery) "0. During the """""Initialize""""" mode, there are some notes in the CSM1. Open the Upper Unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material5. Check the sensor, related cable and connect"
5D5S200 5D5S100
Undefined command of RC5 during Initialize. Undefined return value of RC5 during Initialize.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
5D6GF00
5D6GB00 5D6GA00 5D6G800
2. Check the knob rotates softly in the CSM(2) "
"0. When the Lifter move down during the """""Initialize""""" mode, the sensor(GS663 & GS664) signal is not changed to """""Light"""""1. Open the Upper Unit.2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)" "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)" "1. Open the Upper Unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2)4. Check the GS660 sensor status"
"1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" "0. At the the BP(Back Plate) stack position, the sensor(GS661 & GS651) signal is not to """""Dark"""""0. During the BP move to the separation section, the sensor(GS655) signal is not changed to """""Dark"""""0. During the BP move to the separation section, the sensor(GS661) signal is not changed to """""Light"""""0. During the BP move to the stack section, the sensor(GS661) signla is not changed to """""Dark""""" from """""Light"""""1. Open the Upper Unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)4. Check the sensor, related cable and connetor"
© Hyosung TNS Inc. All Rights Reserved.
139
Error Code manual
Problem Code 5D5R300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC5 message timeout error during postprocessing to Initialize Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D5R200
RC5 message timeout error during transaction operation in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D5R100
RC5 message timeout error during operation ready in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D5J300
RC5 full check failure during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Check the stage status after open the recycle cassette(E)5. Check contamination status of the GS512 sensor."
5D5GL00
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Initialize.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS507 sensor status if there are No notes or substance"
5D5GK00
Failure to RC5 stack roller retreat during Initialize.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the jam removal knob rotates softly"
5D5GJ00
Failure of RC5 stack roller retreat during Initialize.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
5D5GH00
Encoder Sensor(GS513) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Initialize.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
5D5GG00
Encoder Sensor(GS513) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Initialize.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
5D5GF00
Detect both GS508(separate pressure) and GS512(Bottom) as excessive note durting Initialize..
5D5GE00
5D5GD00
5D5GC00
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove note." Detect GS508(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle FM homeposition movement durting Initialize.. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove note." Detect GS501, GS502 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Initialize.. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove note." Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Initialize . wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5D5GB00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Initialize . wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5D5GA00
RC5 solenoid echo disorder error during Initialize .
5D5G800
Failure to RC5 push pressure movement during Initialize.
5D5G700
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Initialize. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (E) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the upper side of the recycle cassette"
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140
Error Code manual
Problem Code 5D5G600
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Initialize. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
5D5G500
Failure of RC5 stack roller retreat during Initialize.(sensor error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
5D5G400
Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Initialize. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5D5G200
Failure to move stack position of RC5 PP during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5D5G100
Failure of return notes to RC5 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D57500
GS505 error occurred by the notes disorder on the during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D56500
Error occurred by the Return Transport Path(GS505) during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D55500
Error occurred by the Transport Path on the GS505 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D52500
Notes remained on the GS505 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D52200
Notes remained on the GS502 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D52100
Error occurred by the notes remained on the GS501 during during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D51500
GS505 sensor jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
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141
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5D51200
GS502 sensor jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D51100
GS501 sensor jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D50500
GS505 Light Jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(18)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5D4S200 5D4S100 5D4R300
Undefined command of RC4 during Initialize. Undefined return value of RC4 during Initialize. RC4 message timeout error during postprocessing to Initialize Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D4R200
RC4 message timeout error during transaction operation in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D4R100
RC4 message timeout error during operation ready in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D4J300
RC4 full check failure during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Check the stage status after open the recycle cassette(D)5. Check contamination status of the GS412 sensor."
5D4GL00
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Initialize.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS407 sensor status if there are No notes or substance"
5D4GK00
Failure to RC4 stack roller retreat during Initialize.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the jam removal knob rotates softly"
5D4GJ00
Failure of RC4 stack roller retreat during Initialize.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
5D4GH00
Encoder Sensor(GS413) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Initialize.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
5D4GG00
Encoder Sensor(GS413) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Initialize.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
5D4GF00
Detect both GS408(separate pressure) and GS412(Bottom) as excessive note durting Initialize..
5D4GE00
5D4GD00
5D4GC00
Problem Description
Troubleshooting
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove note." Detect GS408(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle FM homeposition movement durting Initialize.. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove note." Detect GS401, GS402 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Initialize.. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove note." Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Initialize . wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
© Hyosung TNS Inc. All Rights Reserved.
142
Error Code manual
Problem Code 5D4GB00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Initialize . wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5D4GA00
RC4 solenoid echo disorder error during Initialize .
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (D) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the upper side of the recycle cassette"
5D4G800
Failure to RC4 push pressure movement during Initialize.
5D4G700
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Initialize. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
5D4G600
Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Initialize. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
5D4G500
Failure of RC4 stack roller retreat during Initialize.(sensor error)
5D4G400
Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Initialize. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5D4G200
Failure movement RC4 PP stack position during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5D4G100
Failure of return notes to RC4 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D47500
Error occurred by the notes disorder on the GS405 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D46500
Error occurred by the Return Transport Path(GS405) during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D45500
Error occurred by the Transport Path on the GS405 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D42500
Error occurred by the notes remained on the GS405 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
143
Error Code manual
Problem Code 5D42200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS402 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D42100
Error occurred by the notes remained on the GS401 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D41500
GS405 sensor jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D41200
GS402 sensor jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D41100
GS401 sensor jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D40500
GS405 Light Jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(17)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5D3S200 5D3S100 5D3R300
Undefined command of RC3 during Initialize. Undefined return value of RC3 during Initialize. RC3 message timeout error during postprocessing to Initialize Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D3R200
RC3 message timeout error during transaction operation in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D3R100
RC3 message timeout error during operation ready in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D3J300
RC3 full check failure during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Check the stage status after open the recycle cassette(C)5. Check contamination status of the GS312 sensor."
5D3GL00
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Initialize.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS307 sensor status if there are No notes or substance"
5D3GK00
Failure to RC3 stack roller retreat during Initialize.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the jam removal knob rotates softly"
5D3GJ00
Failure of RC3 stack roller retreat during Initialize.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
5D3GH00
Encoder Sensor(GS313) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Initialize.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
© Hyosung TNS Inc. All Rights Reserved.
144
Error Code manual
Problem Code 5D3GG00
5D3GF00
5D3GE00
5D3GD00
5D3GC00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS313) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Initialize.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
Detect both GS308(separate pressure) and GS312(Bottom) as excessive note durting Initialize..
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove note." Detect GS308(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle FM homeposition movement durting Initialize.. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove note." Detect GS301, GS302 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Initialize.. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove note." Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Initialize . wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5D3GB00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Initialize . wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5D3GA00
RC3 solenoid echo disorder error during Initialize .
5D3G800
Failure to RC3 push pressure movement during Initialize.
5D3G700
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Initialize. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
5D3G600
Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during during Initialize. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
5D3G500
Failure of RC3 stack roller retreat during Initialize.(sensor error)
5D3G400
Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Initialize. cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5D3G200
Failure movement RC3 PP stack position during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5D3G100
Failure of return notes to RC3 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D37500
Error occurred by the notes disorder on the GS305 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (C) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
145
Error Code manual
Problem Code 5D36500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Return Transport Path on the GS305 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D35500
Error occurred by the Transport Path on the GS305 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D32500
Error occurred by the notes remained on the GS305 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D32200
Error occurred by the notes remained on the GS302 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D32100
Error occurred by the notes remained on the GS301 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D31500
GS305 sensor jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D31200
GS302 sensor jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D31100
GS301 sensor jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D30500
GS305 Light Jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(16)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5D2S200 5D2S100 5D2R300
Undefined command of RC2 during Initialize. Undefined return value of RC2 during Initialize. RC2 message timeout error during postprocessing to Initialize error .
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D2R200
RC2 message timeout error during transaction operation in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D2R100
RC2 message timeout error during operation ready in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D2J300
RC2 full check failure during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Check the stage status after open the recycle cassette(B)5. Check contamination of GS212 sensor."
© Hyosung TNS Inc. All Rights Reserved.
146
Error Code manual
Problem Code 5D2GL00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Initialize.(Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS207 sensor status if there are No notes or substance"
5D2GK00
Failure to RC2 stack roller retreat during Initialize.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the jam removal knob rotates softly"
5D2GJ00
Failure of RC2 stack roller retreat during Initialize.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
5D2GH00
Encoder Sensor(GS213) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Initialize.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
5D2GG00
Encoder Sensor(GS213) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Initialize.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
5D2GF00
Detect both GS208(separate pressure) and GS212(Bottom) as excessive note durting Initialize..
5D2GE00
5D2GD00
5D2GC00
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove note." Detect GS208(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle FM homeposition movement durting Initialize.. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove note." Detect GS201, GS202 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Initialize.. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove note." Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Initialize . wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5D2GB00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Initialize . wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5D2GA00
RC2 solenoid echo disorder error during Initialize .
5D2G800
Failure to RC2 push pressure movement during Initialize.
5D2G700
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Initialize. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
5D2G600
Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Initialize. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
5D2G500
Failure of RC2 stack roller retreat during Initialize.(sensor error)
5D2G400
Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Initialize. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (B) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
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147
Error Code manual
Problem Code 5D2G200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure movement RC2 PP stack position during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5D2G100
Failure of return notes to RC2 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D27500
Error occurred by the notes disorder on the GS205 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D26500
Error occurred by the Return Transport Path(GS205) during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D25500
Error occurred by the Transport Path on the GS205 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D22500
Error occurred by the notes remained on the GS205 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D22200
Error occurred by the notes remained on the GS202 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D22100
Error occurred by the notes remained on the GS201 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D21500
GS205 sensor jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D21200
GS202 sensor jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D21100
GS201 sensor jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D20500
GS205 light jam during Initialize .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(15)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
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148
Error Code manual
Problem Code 5D1S200 5D1S100 5D1R300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Undefined command of RC1 during Initialize. Undefined return value of RC1 during Initialize. RC1 message timeout error during postprocessing to Initialize error .
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D1R200
RC1 message timeout error during transaction operation in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D1R100
RC1 message timeout error during operation ready in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D1J300
RC1 full check failure during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check contamination of sensor GS112"
5D1GL00
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Initialize.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS107 sensor status if there are No notes or substance"
5D1GK00
Failure of RC1 stack roller retreat during Initialize.(Motor status error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5D1GJ00
Failure of RC1 stack roller retreat during Initialize.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5D1GH00
Encoder Sensor(GS113) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Initialize.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
5D1GG00
Encoder Sensor(GS113) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Initialize.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
5D1GF00
Detect both GS108(separate pressure) and GS112(Bottom) as excessive note durting Initialize..
5D1GE00
5D1GD00
5D1GC00
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove note." Detect GS108(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle FM homeposition movement durting Initialize.. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove note." Detect GS101, GS102 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Initialize.. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove note." Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Initialize.. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5D1GB00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Initialize.. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5D1GA00
RC1 solenoid echo disorder error during Initialize .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette(A) and reload4. Replace the cassette when same error occurs"
5D1G800
Failure to RC1 push pressure movement during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
5D1G700
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Initialize. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
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149
Error Code manual
Problem Code 5D1G600
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Initialize. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5D1G500
Failure of RC1 stack roller retreat during Initialize.(sensor error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5D1G400
Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Initialize. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5D1G200
Failure to move stack position of RC1 PP during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5D1G100
Failure of return notes to RC1 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D17500
Error occurred by the notes disorder on the GS105 during Initialiize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D16500
Error occurred by the Return Transport Path(GS105) during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D15500
Error occurred by the Transport Path(GS105) Initialize. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D12500
Error occurred by the notes remained on the GS105 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D12200
Error occurred by the notes remained on the GS102 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D12100
Error occurred by the notes remained on the GS101 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D11500
GS105 sensor jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
150
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5D11200
GS102 sensor jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D11100
GS101 sensor jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D10500
GS105 Light Jam during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(14)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5D0R300
BM message timeout error during postprocessing to Initialize error .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D0R200
BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Initialize. occurred (message timeout error) after initialization"
5D0R100
BM message timeout error during operation ready in the Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D0QA00
BC open error during Initialization.
"0. During the """""Initialize""""" mode, the BC is open(The BC open sensor(G803) should be """""Light""""")1. Open the Upper Unit2. Open the customer service module (CSM)3. Check the lock lever in the BC"
5D0Q900
BMD removal error during Initialization.
"0. During the """""Initialize""""" mode, Lower Unit(BMD) Lever position is not proper(The BMD Unit Lever should make the GS026 sensor signal """""Light""""")1. Check the Lower Unit load/removal2. Check the state of the Lower Unit Lever, sensor(GS026) assembly and related cable3. Exchange or clean the BMD Unit Lever sensor(GS026) if occur same error"
5D0Q800
BMD inter lock error during Initialization.
"0. During the """""Initialize""""" mode, Lower Unit(BMD) is not installed properly(The GS025 sensor signal should be """""Dark""""")1. Check the Lower Unit load/removal2. Check the Lower Unit state of Inter Lock sensor(GS025) and related the cable3. Exchange the Inter Lock(cherry switch) if occur same error"
5D0Q700
RJC removal error during Initialize.
5D0Q600
CSM open error during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"
5D0Q500 5D0Q400
Safe door open error during Initialize . BMU removal error during Initialize.
1. Check the safe door open "0. During the """""Initialize""""" mode, the Upper Unit(BMU) Lever position is not proper(The BMU Unit Lever should make the GS013 sensor signal """""Light""""")1. Check the Upper Unit load/removal2. Check the state of the Upper Unit Lever, sensor(GS013) assembly and related cable3. Exchange or clean the Upper Unit Lever sensor(GS013) if occur same error"
5D0Q300
BMU inter lock error during Initialize.
5D0Q200 5D0Q100
TE open error during Initialize. UTC removal error during Initialize.
"1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)"
5D0NC00
Failure to check the last note at the termination of mid transport path during Initialize.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5D0NA00
No Result with previous note recognition result when notes separate from TE during Initialize. Pick-up count did not match up with stack count when separate end in the Initialize. GSx05 dark error in a row during Initialization after Withdrawal Error.
1. Operate to initialize BRM(Recovery)
5D0N900 5D0N800
Problem Description
Troubleshooting
1. Operate to initialize BRM(Recovery) "0. During the """""Initialize""""" mode, the banknote is staying on the GSx05 sensor1. Check whether the sensor(GSx05) is contaminated (blocked) by cash / notes or a foriegn substance / material(GSx05 : GS105, GS205, GS305, GS405, GS505)2. Initialize BRM unit (recovery)"
© Hyosung TNS Inc. All Rights Reserved.
151
Error Code manual
Problem Code 5D0N700
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
GSx05 stack count error(Insert more than 2notes) when Initialize after Withdrawal Error. Failure to stack the notes that was remained on the GS802 sensor during Initialization.
1. Operate to initialize BRM(Recovery)
5D0LV00
Failure to GS505 notes remains stack process error during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D0LU00
Failure to GS405 notes remains stack process error during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D0LT00
Failure to GS305 notes remains stack process error during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D0LS00
Failure to GS205 notes remains stack process error during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D0LR00
Failure to GS105 notes remains stack process error during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5D0LQ00
Failure to GS034 notes remains stack process error during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D0LP00
Failure to GS033 notes remains stack process error during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D0LN00
Failure to stack the notes that was remained on the GS032sensor during Initialize.
"0. During the """""Initialize""""" mode, the note that is detected on the GS032 sensor does not stack in the CSM or TE1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D0LM00
Failure to GS031 notes remains stack process error during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D0LK00
Failure to GS703 notes remains stack process error during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D0LJ00
Failure to stack the notes that was remained on the GS619 sensor during Initialize.
"0. During the """""Initialize""""" mode, the note that is detected on the GS619 sensor does not stack in the CSM1. Open the Upper Unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D0LW00
"0. During the """""Initialize""""" mode, the note that is detected on the GS802 sensor does not stack in the CSM or TE1. Open the Upper Unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
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152
Error Code manual
Problem Code 5D0LH00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to stack the notes that was remained on the GS005 sensor during Initialization.
"0. During the """""Initialize""""" mode, the note that is detected on the GS618 sensor does not stack in the CSM1. Open the Upper Unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D0LG00
Failure to GS614 notes remains stack process error during Initialization.
"0. During the """""Initialize""""" mode, the note that is detected on the GS614 sensor does not stack in the CSM1. Open the Upper Unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D0LB00
Failure to stack the notes that was remained on the GS022 sensor during Initialization.
"0. During the """""Initialize""""" mode, the note that is detected on the GS022 sensor does not stack in the CSM or TE1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D0LA00
Failure to stack the notes that was remained on the GS021 sensor during Initialization.
"0. During the """""Initialize""""" mode, the note that is detected on the GS021 sensor does not stack in the CSM or TE1. Open the Lower Unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D0L600
Failure to GS006 notes remains stack process error during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D0L500
Failure to stack the notes that was remained on the GS005 sensor during Initialization.
"0. During the """""Initialize""""" mode, the note that is detected on the GS005 sensor does not stack in the CSM or TE1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D0L400
Failure to GS004 notes remains stack process error during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D0L300
Failure to stack the notes that was remained on the GS003 sensor during Initialization.
"0. During the """""Initialize""""" mode, the note that is detected on the GS003 sensor does not stack in the CSM or TE1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D0L200
Failure to stack the notes that was remained on the GS002 sensor during Initialization.
"0. During the """""initialize""""" mode, the note that is detected on the GS002 sensor does not stack in the CSM or TE1. Open the Upper Unit2. Open the Front Transport Path (4)3. Remove the notes and the substance from the Front Transport Path (4)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D0L100
Failure to stack the notes that was remained in the BC during Initialization.
"0. During the """""Initialize""""" mode, the note that is detected on the GS801 sensor does not stack in the CSM or TE1. Open the Upper Unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D0G200
Failure to 3 Way Gate 120 degree mode conversion during Initialize.
"During the """""Initialize""""" mode, the sensor(GS008 & GS009) are not changed """""Light""""" 1. Open the Upper Unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check the sensor(GS008 & GS009), related cable, motor(GM003) and connetor"
5D0G100
Failure to 3 Way Gate 0 degree mode conversion during Initialize. Decreassed encoder count of GM004 moter less than previous values during Initialize. Decreased encoder count of GM002 moter less than previous values during Initialize.
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" 1. Operate to initialize BRM(Recovery)
5D0F700 5D0F600
1. Operate to initialize BRM(Recovery)
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153
Error Code manual
Problem Code 5D0F500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
5D0F400
Decreased encoder count of GM001 moter less than previous values during Initialize. GM004 motor step out return during Initialize.
1. Operate to initialize BRM(Recovery)
5D0F200
GM002 motor error during Initialization.
5D0F100
GM001 motor step out return during Initialize.
5D0DY00 5D0DX00 5D0DW00 5D0DV00 5D0DU00 5D0DT00 5D0DS00 5D0DR00 5D07W00
Error of failure to synchronizing recognition during Initialize . Error of failure to synchronizing recognition during Initialize . Error of failure to synchronizing recognition during Initialize . Error of failure to synchronizing recognition during Initialize . Error of failure to synchronizing recognition during Initialize . Error of failure to synchronizing recognition during Initialize . Error of failure to synchronizing recognition during Initialize . Error of failure to synchronizing recognition during Initialize . Error occurred by the notes disorder on the GS802 during Initialize.
5D07Q00
Error occurred by the notes disorder on the GS034 during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D07P00
Error occurred by the notes disorder on the GS033 during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D07N00
Error occurred by the notes disorder on the GS032 during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D07M00
Error occurred by the notes disorder on the GS031 during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D07K00
Error occurred by the notes disorder on the GS703 during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5D07J00
Error occurred by the notes disorder on the GS619 during Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D07H00
Error occurred by the notes disorder on the GS618 during Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D07G00
Error occurred by the notes disorder on the GS614 during Initialize.
"0. During the """""Deposit""""" transaction, the sensor(GS014) is detected abnormally.1. Open the Upper Unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D07B00
Error occurred by the notes disorder on the GS022 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D07A00
Error occurred by the notes disorder on the GS021 during Initialize.
"1. Open the upper unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Check the knob rotates in the Mid Transport Path(20)3. Check the notes and substance inside of the Mid Transport Path4. Check the sensor GS023" "0. During the """""Initialize""""" mode, the motor(GM002) of the Upper Unit(BMU) cannot not rotate at normal speed1. Open the Upper Unit2. Check the Rear Transport Path(8) knob rotates softly3.Check remained Notes and substance in the upper Transport Path4. Check the related Sensor and connector" "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly 3.Check remained Notes and substance in the upper Transport Path4. Check the sensor GS804 status" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
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154
Error Code manual
Problem Code 5D07600
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS006 during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D07500
Error occurred by the notes disorder on the GS005 during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D07400
Error occurred by the notes disorder on the GS004 during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D07300
Error occurred by the notes disorder on the GS003 during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D07200
Error occurred by the notes disorder on the GS002 during Initialize.
"1. Open the upper unit2. Open the Front Transport Path (4)3. Remove the notes and the substance from the Front Transport Path (4)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D07100
Error occurred by the notes disorder on the GS801 during Initialize.
5D06J00
Error occurred by the Return Transport Path(GS619) during Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D06H00
Error occurred by the Return Transport Path(GS618) during Initialize.
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D06G00
Error occurred by the Return Transport Path(GS614) during Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D05W00
GS802 error occurred by the Transport Path during Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D05Q00
Error occurred by the Transport Path on the GS034 during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D05P00
Error occurred by the Transport Path on the GS033 during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D05N00
Error occurred by the Transport Path on the GS032 during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D05M00
Error occurred by the Transport Path on the GS031 during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D05K00
Error occurred by the Transport Path on the GS703 during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5D05J00
Error occurred by the Transport Path on the GS619 during Initialize.
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
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155
Error Code manual
Problem Code 5D05H00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Transport Path on the GS618 during Initialize.
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D05G00
Error occurred by the Transport Path on the GS614 during Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D05D00
Error occurred by the Transport Path on the GS004 during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5D05B00
Error occurred by the Transport Path on the GS022 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D05A00
Error occurred by the Transport Path on the GS021 during Initialize.
5D05600
Error occurred by the Transport Path on the GS006 during Initialize.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5D05500
Error occurred by the Transport Path on the GS005 during Initialize.
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D05400
Error occurred by the Transport Path on the GS004 during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5D05300
Error occurred by the Transport Path on the GS003 during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D05200
Error occurred by the Transport Path on the GS002 during Initialize.
5D05100
Error occurred by the Transport Path on the GS801 during Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D02W00
Error occurred by the notes remained on the GS802 during Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D02Q00
Error occurred by the notes remained on the GS034 during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D02P00
Error occurred by the notes remained on the GS033 during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D02N00
Error occurred by the notes remained on the GS032 during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D02M00
Error occurred by the notes remained on the GS031 during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
156
Error Code manual
Problem Code 5D02K00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS703 during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5D02J00
Error occurred by the notes remained on the GS619 during Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D02H00
Error occurred by the notes remained on the GS618 during Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D02G00
Error occurred by the notes remained on the GS614 during Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D02B00
Error occurred by the notes remained on the GS022 during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D02A00
Error occurred by the notes remained on the GS021 during Initialize.
5D02600
Error occurred by the notes remained on the GS006 during Initialize.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D02500
Error occurred by the notes remained on the GS005 during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D02400
Error occurred by the notes remained on the GS004 during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D02300
Error occurred by the notes remained on the GS003 during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D02200
Error occurred by the notes remained on the GS002 during Initialize.
5D02100
Error occurred by the notes remained on the GS801 during Initialize.
5D01W00
GS802 dark jam error during Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D01Q00
GS034 dark jam error during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D01P00
GS033 dark jam error during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D01N00
GS032 dark jam error during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D01M00
GS031 dark jam error during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
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157
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5D01K00
GS703 dark jam error during Initialization.
"0. During the """""Initialize""""" mode, the banknote is staying on the GS703 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5D01J00
GS619 dark jam error during Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D01H00
GS618 dark jam error during Initialize.
"0. During the """""Initialize""""" mode, the banknote is staying on the GS618 sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D01G00
GS614 dark jam error during Initialization.
"0. During the """""Initialize""""" mode, the banknote is staying on the GS614 sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D01B00
GS022 dark jam error during Initialize.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5D01A00
GS021 dark jam error during Initialize.
5D01600
GS006 dark jam error during Initialize.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D01500
GS005 dark jam error during Initialization.
"0. During the """""Initialize""""" mode, the banknote is staying on the GS005 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D01400
GS004 dark jam error during Initialize.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5D01300
GS003 dark jam error during Initialize.
"1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5D01200
GS002 dark jam error during Initialize.
5D01100
GS801 dark jam error during Initialize.
5D00W00
GS802 light jam error during Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."
5D00Q00
GS034 light jam error during Initialize.
5D00P00
GS033 light jam error during Initialize.
5D00N00
GS032 light jam error during Initialize.
5D00M00
GS031 light jam error during Initialize.
5D00J00
GS619 light jam error during Initialize.
Problem Description
Troubleshooting
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the upper unit2. Open the customer service module (CSM)3. Remove Jam in the Rear Transport Path(11)."
© Hyosung TNS Inc. All Rights Reserved.
158
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5D00H00
GS618 light jam error during Initialization.
"0. During the """""Initialize""""" mode, the banknote is staying on the note transport path between the GS005 and GS618 sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Remove Jam in the Rear Transport Path(11).4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5D00G00
GS614 light jam error during Initialize.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove Jam between the CSM(3) and the Rear Transport Path(11)."
5D00B00
GS022 light jam error during Initialize.
5D00A00
GS021 light jam error during Initialize.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Rotate the knob of the Rear Transport Path(4)5. Remove notes in BC"
5D00600
GS006 light jam error during Initialize.
5D00500
GS005 light jam error during Initialize.
5D00400
GS004 light jam error during Initialize .
5D00300
GS003 light jam error during Initialize .
5D00200
GS002 light jam error during Initialize .
5D00100
GS801 light jam error during Initialize .
5CUS300
USB command data length error when EEPROM R/W. "1. Check USB connection2. Operate to initialize BRM(Recovery)"
5CUS100 5CSSE00
USB sequence number duplicate error when EEPROM 1. Restart over AP-SP R/W. Sequence number duplicated with close command. 1. Check the detail sequence number of bulk sending command
5CS3200
The moter home position sensor (MS1 & MS2) had problem(MS1 Light & MS2 Dark).
"1. error occurred by motor home position sensor's problem2. Check the motor home position sensor3. Check defect of MS1 and MS2"
5CS1400
Detect substance in the shutter when shutter was closed with close command(HS4 Dark). The shutter did not close under closing shutter command(MS1 Dark). Opend status(MS2 Dark).
1. Check substance inside of the shutter
5CS0200
The shutter did not close under closing shutter command(MS1 Dark). Half of close(MS2 Light).
"1. Check that some object disturb to close shutter2. Check the motor home position sensor is under the nomal if error still occures without disturbed object"
5CBS200
RBU connection MI error when EEPROM R/W.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5CBS100
RBU connection sequence error when EEPROM R/W.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5CBS000
RBU communication timeout error when EEPROM R/W.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5CBR700
RBU response message timeout error during EEPROM "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error R/W. occurred (message timeout error) after initialization"
5CBR000
RBU response timeout during EEPROM R/W.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5CBHG00
No detect inter lock when EEPROM R/W.
5CBHF00
RC5 EEPROM data verify error when EEPROM R/W.
"1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization"
5CS1200
Problem Description
Troubleshooting
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove the Jam between Rear Transport Path(7) and Rear Transport Path(11)." "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the Jam between TE(12) and Rear Transport Path(11)." "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove the Jam between Rear Transport Path(8) and Rear Transport Path(11)." "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove the Jam between Rear Transport Path(11) and Rear Transport Path(6)." "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Rotate the knob of the Front Transport Path(4)5. Remove the Jam between BC(5) and Front Transport Path(4)." "1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the BC(5) 4.Remove notes and substance in the Front Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance "
"1. Check that some object disturb to close shutter2. Check the motor home position sensor is under the nomal if error still occures without disturbed object"
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159
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5CBHE00
RC4 EEPROM data verify error when EEPROM R/W.
5CBHD00
RC3 EEPROM data verify error when EEPROM R/W.
5CBHC00
RC2 EEPROM data verify error when EEPROM R/W.
5CBHB00
RC1 EEPROM data verify error when EEPROM R/W.
5CBHA00
RC5 EEPROM Write error when EEPROM R/W.
5CBH900
RC4 EEPROM Write error when EEPROM R/W.
5CBH800
RC3 EEPROM Write error when EEPROM R/W.
5CBH700
RC2 EEPROM Write error when EEPROM R/W.
5CBH600
RC1 EEPROM Write error when EEPROM R/W.
5CBH500
RC5 EEPROM read error when EEPROM R/W.
5CBH400
RC4 EEPROM read error when EEPROM R/W.
5CBH300
RC3 EEPROM read error when EEPROM R/W.
5CBH200
RC2 EEPROM read error when EEPROM R/W.
5CBH100
RC1 EEPROM read error when EEPROM R/W.
5CAS200
Selected write option is not exist when received EEPROM R/W Command. Selected module is not exist when received EEPROM R/W Command. Error to NVRAM(128denominations) Read/ Write during EEPROM R/W.
5CAS100 5CAH500
Problem Description
Troubleshooting "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5CAEF00
RBU RS485 connection line disorder during EEPROM R/W.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5CAEE00
RBU RS485 communication sequence disorder during EEPROM R/W.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5CAE600
Error to received EEPROM R/W during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5CAE400
5C7H400
EEPROM R/W transaction was executed without Initializing after power on . Received operation command without System Info Read during EEPROM R/W. Status on not operation receiption command during EEPROM R/W. Received operation command without Initial Info Set during EEPROM R/W. Failure to read TE EEPROM during EEPROM R/W.
5C7H300
Failure to write TE EEPROM during EEPROM R/W.
5C6H200
Failure to read CSM EEPROM during EEPROM R/W.
5C6H100
Failure to write CSM EEPROM during EEPROM R/W.
5BUS300
USB command data length error during Retract TE.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Check TE EEPROM2. Cehck TE EEPROM connection3. Replace TE B/D if same error occures during EEPROM R/W" "1. Check TE EEPROM2. Cehck TE EEPROM connection3. Replace TE B/D if same error occures during EEPROM R/W" "1. Check CSM EEPROM2. Cehck CSM EEPROM connection3. Replace CSM B/D if same error occures during EEPROM R/W" "1. Check CSM EEPROM2. Cehck CSM EEPROM connection3. Replace CSM B/D if same error occures during EEPROM R/W" "1. Check USB connection2. Operate to initialize BRM(Recovery)"
5BUS100 5BBS200
USB sequence number duplicate error during Retract TE. connection MI error during Retract TE. RBU
1. Restart over AP-SP "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5BBS100
RBU connection sequence error during Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5CAE300 5CAE200 5CAE100
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160
Error Code manual
Problem Code 5BBS000
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RBU communication timeout error during Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5BBR700
RBU response message timeout error during Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5BBR000
RBU response timeout during Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5BBHG00 5BBHF00
No detect inter lock during RC EEPROM R/W during Retract TE. RC5 EEPROM data verify error during Retract TE.
5BBHE00
RC4 EEPROM data verify error during Retract TE.
5BBHD00
RC3 EEPROM data verify error during Retract TE.
5BBHC00
RC2 EEPROM data verify error during Retract TE.
5BBHB00
RC1 EEPROM data verify error during Retract TE.
5BBHA00
RC5 EEPROM Write error during Retract TE.
5BBH900
RC4 EEPROM Write error during Retract TE.
5BBH800
RC3 EEPROM Write error during Retract TE.
5BBH700
RC2 EEPROM Write error during Retract TE.
5BBH600
RC1 EEPROM Write error during Retract TE.
5BBH500
RC5 EEPROM read error during Retract TE.
5BBH400
RC4 EEPROM read error during Retract TE.
5BBH300
RC3 EEPROM read error during Retract TE.
5BBH200
RC2 EEPROM read error during Retract TE.
5BBH100
RC1 EEPROM read error during Retract TE.
5BAS800
"1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" 1. Operate to initialize BRM(Recovery)
Separate count is more than Remain count when updating notes count duringduring Retract TE. Message timeout error while Stop Ready during Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error TE. occurred (message timeout error) after initialization"
5BARJ00
5BARB00
Remain notes process message timeout error when auto recoveryduring Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5BARA00
BM notes revert message timeout error when auto recoveryduring Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5BAR900
Stack ready message timeout error when auto recoveryduring Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5BAR700
RBU response message timeout error during Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5BAR300
Message timeout error during postprocessing to Retract TE Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5BAR200
Message timeout error during transaction operation in the Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5BAR100
Message timeout error during operation ready in the Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5BANQ00
Failure to stacking other cassette at JAM recovery during Retract TE..
1. Operate to initialize BRM(Recovery)
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161
Error Code manual
Problem Code 5BANG00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Forged notes count not match UTC2 stack count when Retract TE Deposit Count. TE doubted notes sepatate count not match doubted notes stack count when Retract TE UTC. No notes in the TE during retry Deposit Cancel with auto recovery operation because of the error from Deposit Cancel. Error to NVRAM(128denominations) Read/ Write during Retract TE.
1. Operate to initialize BRM(Recovery)
5BAEF00
RBU RS485 connection line disorder during Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5BAEE00
RBU RS485 communication sequence disorder during Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5BAE600
Error to received Retract TE during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5BAE400
Retract TE transaction was executed without Initializing after power on . Received operation command without System Info Read during Retract TE. Status on not operation receiption command during Retract TE. Received operation command without Initial Info Set during Retract TE. Retracting cassette set UTC1 or UTC2 in unused UTC before to operation during Retract TE..
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Check the SP setting.2. Restart over AP-SP3. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization"
Removal status of RC to store abnormal serial number before the operation duringRetract TE.. Removal status of RC to store Retracted CSM notes before the operation during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Check the recycle cassette load/removal" "1. Check that RC for retracting Notes is equipped2. Operate to initialize BRM(Recovery)3. Excluding RC removed from Retracted cassette when you use a TE for the test" "1. Check to load RC which receipts doubted notes2. Operate to initialize BRM(Recovery)3. Excluding RC removed from doubted cassette when you use a TE for the test" "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes quantity in the recycle cassettes(A~E)" "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note cassette(10) is full" "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette not received(9) is full" "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
5BANE00 5BAL100 5BAH500
5BAE300 5BAE200 5BAE100 5BAAK00
5BAAJ00 5BAAH00
5BAAG00
Unused status of RC to store doubted notes before the operation during Retract TE.
5BAAF00
Status of RC empty before the operation during Retract TE. Status of UTC2 full before the operation during Retract TE. Status of UTC1 full before the operation during Retract TE. Status of RJC full before the operation during Retract TE.
5BAAE00 5BAAD00 5BAAC00
5BAAB00
Status of RC full before the operation during Retract TE.
5BAAA00 5BAA900
Status of BC open before the operation during Retract TE. Status of BMD removal before the operation during Retract TE.
5BAA800
Status of BMD inter lock detachment before the operation during Retract TE.
5BAA700
Status of RJC removal before the operation during Retract TE. Status of CSM open before the operation during Retract TE. Status of BMU removal before the operation during Retract Status ofTE. BMU inter lock detachment before the operation during Retract TE. Status of TE open before the operation during Retract TE. Status of UTC removal before the operation during Retract TE.
5BAA600 5BAA400 5BAA300 5BAA200 5BAA100
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check the notes full in the cassette " "1. Open the upper unit2. Check the lock lever in the BC" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011" 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)"
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162
Error Code manual
Problem Code 5BA2W00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of remaining notes on the return Path(GS802) before the operation during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5BA2Q00
Status of remaining notes on the return Path(GS034) before the operation during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5BA2P00
Status of remaining notes on the return Path(GS033) before the operation during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5BA2N00
Status of remaining notes on the return Path(GS032) before the operation during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5BA2M00
Status of remaining notes on the return Path(GS031) before the operation during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5BA2K00
Status of remaining notes on the return Path(GS703) before the operation during Retract TE.
5BA2J00
Status of remaining notes on the return Path(GS619) before the operation during Retract TE.
"0. Before the """""Retract TE""""" transaction, the sensor(GS703) is detected abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)" "1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5BA2H00
Status of remaining notes on the return Path(GS618) before the operation during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5BA2G00
Status of remaining notes on the return Path(GS614) before the operation during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5BA2C00
Error occurred by the notes remained in the BCU(CIS Sensor or DD Sensor) during Retract TE
1. Open the upper unit. 2. Open CSM 3. Open BC(5) 4. Remove the notes and substance on the Rear Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance
5BA2B00
Status of remaining notes on the return Path(GS022) before the operation during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5BA2A00
Status of remaining notes on the return Path(GS021) before the operation during Retract TE.
5BA2600
Status of remaining notes on the return Path(GS006) before the operation during Retract TE.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5BA2500
Status of remaining notes on the return Path(GS005) before the operation during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5BA2400
Status of remaining notes on the return Path(GS004) before the operation during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5BA2300
Status of remaining notes on the return Path(GS003) before the operation during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
163
Error Code manual
Problem Code 5BA2200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of remaining notes on the return Path(GS002) before the operation during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5BA2100
Status of remaining notes on the return Path(GS801) before the operation during Retract TE.
5B9R300
RJC message timeout error during postprocessing to Retract TE Error.
5B9R200
RJC message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Retract TE. occurred (message timeout error) after initialization"
5B9R100
RJC message timeout error during operation ready in the Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B9P100
RJC motor error during Retract TE.
5B9J100
RJC full detect error during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Check the stage after open the door and push the lever5. Check the sensor." "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
5B91500
RJC GSA05 dark jam error during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5B91300
RJC GSA03 dark jam error during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5B8S900
Receive retry error from BC during Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B8S400
Receive ETC. error from BC during Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B8S200
Receive abnormal BCC from BC during Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B8S100
Receive abnormal MI from BC during Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B8R900
BC message timeout error during Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B8R300
BC message timeout error during postprocessing to Retract TE Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B8R200
BC message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Retract TE. occurred (message timeout error) after initialization"
5B8R100
BC message timeout error during operation ready in the Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B8HS29
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the Retract TE. Error of the BC Stop DAC Set Fail Scan Driver Init During in the Retract TE. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Retract TE. Error of the Hall Sensor Shading Fail BCU Ready During in the Retract TE. Error of the Hall Sensor Dac Set Fail BCU Ready During in the Retract TE. Error of the MR/UV/DD Sampling BCU Ready During in the Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading"
5B8HS28 5B8HS22 5B8HS1B 5B8HS1A 5B8HS19
"1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization"
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164
Error Code manual
Problem Code 5B8HS18 5B8HS17 5B8HS15 5B8HS14 5B8HS13 5B8HS12 5B8HS11 5B8HS08 5B8HS05 5B8HS04 5B8HS03 5B8HS02 5B8HS01 5B8HJ03 5B8HJ02 5B8HJ01 5B8HI04 5B8HI03 5B8HI02 5B8HI01 5B8HG37
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of the DAC Set Fail BCU Ready During in the Retract TE. Error of the AFE Chip Set BCU Ready During in the Retract TE. Error of the CIS Shading BCU Ready During in the Retract Error of TE. the Light Source Set Fail BCU Ready During in the Retract TE. Error of the CIS Led On Value Set Fail BCU Ready During in the Retract TE. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the Retract TE. Error of the Fpga Write BCU Ready During in the Retract TE. Error of the DAC Set Fail Scan Driver Init During in the Retract TE. Error of the CIS Shading Scan Driver Init During in the Retract TE. Error of the Light Source Set Fail Scan Driver Init During in the Retract TE. Error of the CIS Led On Value Set Fail Scan Driver Init During in the Retract TE. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Retract TE. Error of the Fpga Write Scan Driver Init During in the Retract TE. Error of Currency Set Recognition Algorithm in the Retract TE. Error of Ready Recognition Algorithm in the Retract TE. Error of Initialize Recognition Algorithm in the Retract TE. Error of Timeout during BcUsbTask Message in the Retract TE. Error of Timeout during UartTask Message in the Retract TE. Error of Timeout during ScanTask Message Message in the Retract TE. Error of Timeout during RecogTask Message in the Retract TE. Error of transaction setting during receiving BCU mode command in the Retract TE .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
5B8HG36
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command in the Retract TE . the system when same error occurred (message timeout error) after initialization"
5B8HG24
Error of encoder set-up mode during receiving BCU ready command in the Retract TE .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5B8HG23
Error of set up for DD sensor DAC during receiving BCU ready command in the Retract TE .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5B8HG22
Error of DD sensor initialization during receiving BCU ready command in the Retract TE .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5B8HG21
Error of power on during receiving BCU ready command in the Retract TE .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5B8HG20
Error to initialize CIS during receiving BCU ready command in the Retract TE .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5B8HG12
BC spec differs from data write command paramter during Retract TE.
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
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165
Error Code manual
Problem Code 5B8HG11
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
5B8HF09
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system write command in the Retract TE . when same error occurred after initialization" Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system during receiving BCU data write command in the when same error occurred after initialization" Retract . undefined command reception during Error of TE BCU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Retract TE. occurred after initialization" Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error command in the Retract TE. occurred after initialization" Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error command in the Retract TE. occurred after initialization" Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error the Retract TE. occurred after initialization" Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error command in the Retract TE. occurred after initialization" Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error command in the Retract TE. occurred after initialization" Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error the Retract TE. occurred after initialization" Error to load recognition DB #10 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #09 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #08 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #07 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #06 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #05 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #04 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #03 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #02 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #01 during Retract TE. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to FPGA Read during Retract TE. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5B8HF08
Error to FPGA initialize during Retract TE.
5B8HF07 5B8HF06
Error to load to info of BC FPGA header during Retract "1. Re-download BC FPGA2. Change the BC B/D if continuous error." TE. Error to BC FPGA configuration during Retract TE. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5B8HF05 5B8HF04
Error to BC FPGA data checksum during Retract TE. Error to load recognition DB table during Retract TE.
5B8HG10
5B8HG09 5B8HG08 5B8HG07 5B8HG06 5B8HG05 5B8HG04 5B8HG03 5B8HG02 5B8HG01 5B8HF20 5B8HF19 5B8HF18 5B8HF17 5B8HF16 5B8HF15 5B8HF14 5B8HF13 5B8HF12 5B8HF11
5B8HF03 5B8HA15
Error of no country code set up during receiving BCU ready command in the Retract TE . Error of no recognition DB for the country during receiving BCU data write command in the Retract TE .
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
"1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load shading data of the CIS during Retract TE. "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
5B8HA14
Error GS801A, GS801B, GS802A, GS802B during Retract TE. Error GS801B, GS802A, GS802B during Retract TE.
"1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
5B8HA13
Error GS801A, GS802A, GS802B during Retract TE.
"1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
5B8HA12
Error GS802A, GS802B during Retract TE.
"1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
5B8HA11
Error GS801A, GS801B, GS802B during Retract TE.
"1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
5B8HA10
Error GS801B, GS802B during Retract TE.
"1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
© Hyosung TNS Inc. All Rights Reserved.
166
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5B8HA09
Error GS801A, GS802B during Retract TE.
"1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
5B8HA08 5B8HA07
Error GS802B during Retract TE. Error GS801A, GS801B, GS802A during Retract TE.
"1. Check GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
5B8HA06
Error GS801B, GS802A during Retract TE.
"1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
5B8HA05
Error GS801A, GS802A during Retract TE.
"1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
5B8HA04 5B8HA03
Error GS802A during Retract TE. Error GS801A, GS801B during Retract TE.
"1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
5B8HA02 5B8HA01 5B7R300
Error GS801B during Retract TE. Error GS801A during Retract TE. TE message timeout error during postprocessing to Retract TE Error.
"1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B7R200
TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Retract TE. occurred (message timeout error) after initialization"
5B7R100
TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Retract TE. occurred (message timeout error) after initialization"
5B7J300 5B7J200
Normal Receipt End is not possible during Retract TE. TE drum empty during Retract TE.
1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the notes remain in the TE(12)3. Check the GS701/GS702/GS709 Sensor4. Remove notes remain in the TE"
5B7J100
TE drum full during Retract TE.
5B7G700
Detect the rear end of tape during Retract TE.
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes remain in the TE" "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
5B7G600
No detect the rear end of tape during Retract TE.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
5B7G500
Detect the front end of tape during Retract TE.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
5B7G400
No detect the front end of tape during Retract TE.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
5B7G300
Motor stop disorder during Retract TE.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5B7G200
Motor separate direction operation disorder during during Retract TE. Motor stack direction operation disorder during Retract TE. Error occurred by the notes remained on the GS709 during Retract TE.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5B72300
Error occurred by the notes remained on the GS703 during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5B72200
Error occurred by the notes remained on the GS702 during Retract TE.
"0. Before the """""Retract TE""""" tranjaction, the GS702 sensor is detected abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5B72100
Error occurred by the notes remained on the GS701 during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5B71300
GS703 dark jam during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5B7G100 5B72800
Problem Description
Troubleshooting
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly" "0. Before the """""Withdrawal Reject""""" mode, the GS709 sensor is detected abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
© Hyosung TNS Inc. All Rights Reserved.
167
Error Code manual
Problem Code 5B6R300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
CSM message timeout error during postprocessing to Retract TE Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B6R200
CSM message timeout error during transaction operation in the Retract TE Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B6R100
CSM message timeout error during operation ready in the Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B5S200 5B5S100 5B5R300
Undefined command of RC5 during Retract TE. Undefined Return Values of RC5 during Retract TE. RC5 message timeout error during postprocessing to Retract TE Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B5R200
RC5 message timeout error during transaction operation in the Retract TE Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B5R100
RC5 message timeout error during operation ready in the Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B5J300
RC5 full check failure during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Check the stage status after open the recycle cassette(E)5. Check contamination status of the GS512 sensor."
5B5GL00
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Retract TE.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS507 sensor status if there are No notes or substance"
5B5GK00
Failure to RC5 stack roller retreat during Retract TE.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the jam removal knob rotates softly"
5B5GJ00
Failure of RC5 stack roller retreat during Retract TE.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
5B5GH00
Encoder Sensor(GS513) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Retract TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
5B5GG00
Encoder Sensor(GS513) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Retract TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
5B5GC00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Retract TE. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5B5GB00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Retract TE. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5B5GA00
RC5 solenoid echo disorder error during Retract TE.
5B5G800
5B5G600
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (E) after removing recycle cassette4. Replace the cassette when same error occurs" Failure to RC5 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle TE. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the upper side of the recycle cassette" Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Retract TE. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
168
Error Code manual
Problem Code 5B5G500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure of RC5 stack roller retreat during Retract TE.(sensor error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
5B5G400
Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Retract TE. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5B5G200
Failure to move stack position of RC5 PP during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5B5G100
Failure of return notes to RC5 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B57500
Error occurred by the notes disorder on the GS505 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B56500
Error occurred by the Return Transport Path(GS505) during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B55500
Error occurred by the Transport Path on the GS505 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B52500
Error occurred by the notes remained on the GS505 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B52200
Error occurred by the notes remained on the GS502 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B52100
Error occurred by the notes remained on the GS501 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B51500
GS505 sensor jam during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B51200
GS502 sensor jam during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
169
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5B51100
GS501 sensor jam during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B50500
GS505 light jam error during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(18)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5B4S200 5B4S100 5B4R300
Undefined command of RC4 during Retract TE. Undefined return value of RC4 during Retract TE. RC4 message timeout error in process of the error treatment during Retract TE.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B4R200
RC4 message timeout error Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B4R100
RC4 message timeout error Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B4J300
RC4 full check failure during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Check the stage status after open the recycle cassette(D)5. Check contamination status of the GS412 sensor."
5B4GL00
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Retract TE.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS407 sensor status if there are No notes or substance"
5B4GK00
Failure to RC4 stack roller retreat during Retract TE.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the jam removal knob rotates softly"
5B4GJ00
Failure of RC4 stack roller retreat during Retract TE.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
5B4GH00
Encoder Sensor(GS413) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Retract TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
5B4GG00
Encoder Sensor(GS413) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Retract TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
5B4GC00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Retract TE. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5B4GB00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Retract TE. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5B4GA00
RC4 solenoid echo disorder error during Retract TE.
5B4G800
5B4G600
Problem Description
Troubleshooting
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (D) after removing recycle cassette4. Replace the cassette when same error occurs" Failure to RC4 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle TE. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the upper side of the recycle cassette" Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Retract TE. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
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170
Error Code manual
Problem Code 5B4G500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure of RC4 stack roller retreat during Retract TE.(sensor error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
5B4G400
Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Retract TE. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5B4G200
Failure to move stack position of RC4 PP during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5B4G100
Failure of return notes to RC4 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B47500
Error occurred by the notes disorder on the GS405 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B46500
Error occurred by the Return Transport Path(GS405 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B45500
Error occurred by the Transport Path on the GS405 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B42500
Error occurred by the notes remained on the GS405 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B42200
Error occurred by the notes remained on the GS402 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B42100
Error occurred by the notes remained on the GS401 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B41500
GS405 sensor jam during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B41200
GS402 sensor jam during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
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171
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5B41100
GS401 sensor jam during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B40500
GS405 light jam error during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(17)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5B3S200 5B3S100 5B3R300
Undefined command of RC3 during Retract TE. Undefined return value of RC3 during Retract TE. RC3 message timeout error during postprocessing to Retract TE Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B3R200
RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Retract TE. occurred (message timeout error) after initialization"
5B3R100
RC3 message timeout error during operation ready in the Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B3J300
RC3 full check failure during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Check the stage status after open the recycle cassette(C)5. Check contamination status of the GS312 sensor."
5B3GL00
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Retract TE.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS307 sensor status if there are No notes or substance"
5B3GK00
Failure to RC3 stack roller retreat during Retract TE.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the jam removal knob rotates softly"
5B3GJ00
Failure of RC3 stack roller retreat during Retract TE.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
5B3GH00
Encoder Sensor(GS313) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Retract TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
5B3GG00
Encoder Sensor(GS313) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Retract TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
5B3GC00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Retract TE. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5B3GB00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Retract TE. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5B3GA00
RC3 solenoid echo disorder error during Retract TE.
5B3G800
5B3G600
Problem Description
Troubleshooting
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (C) after removing recycle cassette4. Replace the cassette when same error occurs" Failure to RC3 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle TE. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the upper side of the recycle cassette" Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Retract TE. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
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172
Error Code manual
Problem Code 5B3G500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure of RC3 stack roller retreat during Retract TE.(sensor error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
5B3G400
Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Retract TE. cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5B3G200
Failure to move stack position of RC3 PP during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5B3G100
Failure of return notes to during RC3 Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B37500
Error occurred by the notes disorder on the GS305 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B36500
Error occurred by the Return Transport Path(GS305) during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B35500
Error occurred by the Transport Path on the GS305 during Retract TE.
"0. During the """""Retract TE""""" transaction, the banknote is detected at the seneor GS305 that is not note transport path1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5B32500
Error occurred by the notes remained on the GS305 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B32200
Error occurred by the notes remained on the GS302 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B32100
Error occurred by the notes remained on the GS301 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B31500
GS305 sensor jam during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
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173
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5B31200
GS302 sensor jam during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B31100
GS301 sensor jam during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B30500
GS305 light jam error during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(16)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5B2S200 5B2S100 5B2R300
Undefined command of RC2 during Retract TE. Undefined return value of RC2 during Retract TE. RC2 message timeout error during postprocessing to Retract TE Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B2R200
RC2 message timeout error during transaction operation in the Retract TE Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B2R100
RC2 message timeout error during operation ready in the Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B2J300
RC2 full check failure during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Check the stage status after open the recycle cassette(B)5. Check contamination of GS212 sensor."
5B2GL00
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Retract TE.(Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS207 sensor status if there are No notes or substance"
5B2GK00
Failure to RC2 stack roller retreat during Retract TE.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the jam removal knob rotates softly"
5B2GJ00
Failure of RC2 stack roller retreat during Retract TE.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
5B2GH00
Encoder Sensor(GS213) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Retract TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
5B2GG00
Encoder Sensor(GS213) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Retract TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
5B2GC00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Retract TE. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5B2GB00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Retract TE. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5B2GA00
RC2 solenoid echo disorder error during Retract TE.
Problem Description
Troubleshooting
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (B) after removing recycle cassette4. Replace the cassette when same error occurs"
© Hyosung TNS Inc. All Rights Reserved.
174
Error Code manual
Problem Code 5B2G800
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to RC2 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle TE. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the upper side of the recycle cassette"
5B2G600
Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Retract TE. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
5B2G500
Failure of RC2 stack roller retreat during Retract TE.(sensor error)
5B2G400
Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Retract TE. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5B2G200
Failure to move stack position of RC2 PP.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5B2G100
Failure of return notes to RC2 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B27500
Error occurred by the notes disorder on the GS205 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B26500
Error occurred by the Return Transport Path(GS205) during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B25500
Error occurred by the Transport Path on the GS205 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B22500
Error occurred by the notes remained on the GS205 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B22200
Error occurred by the notes remained on the GS202 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B22100
Error occurred by the notes remained on the GS201 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
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175
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5B21500
GS205 sensor jam during Retract TE.
"0. During the """""Retract TE""""" tranjaction, the banknote is staying on the GS205 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5B21200
GS202 sensor jam during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B21100
GS201 sensor jam during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B20500
GS205 light jam error during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(15)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5B1S200 5B1S100 5B1R300
Undefined command of RC1 during Retract TE. Undefined return value of RC1 during Retract TE. RC1 message timeout error during postprocessing to Retract TE Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B1R200
RC1 message timeout error Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B1R100
RC1 message timeout error Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B1J300
RC1 full check failure during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check contamination of sensor GS112"
5B1GL00
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Retract TE.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS107 sensor status if there are No notes or substance"
5B1GK00
Failure of RC1 stack roller retreat during Retract TE.(Motor status error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5B1GJ00
Failure of RC1 stack roller retreat during Retract TE.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5B1GH00
Encoder Sensor(GS113) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Retract TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
5B1GG00
Encoder Sensor(GS113) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Retract TE.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
5B1GC00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Retract TE. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
Problem Description
Troubleshooting
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176
Error Code manual
Problem Code 5B1GB00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Retract TE. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5B1GA00
RC1 solenoid echo disorder error during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette(A) and reload4. Replace the cassette when same error occurs"
5B1G800
Failure to RC1 push pressure movement during Retract "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle TE. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
5B1G600
Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Retract TE. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
5B1G500
Failure of RC1 stack roller retreat during Retract TE.(sensor error)
5B1G400
Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Retract TE. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5B1G200
Failure to move stack position of RC1 PP during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
5B1G100
Failure of return notes to RC1 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B17500
Error occurred by the notes disorder on the GS105 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B16500
Error occurred by the Return Transport Path(GS105) during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B15500
Error occurred by the Transport Path on the GS105 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B12500
Error occurred by the notes remained on the GS105 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B12200
Error occurred by the notes remained on the GS102 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
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177
Error Code manual
Problem Code 5B12100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS101 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B11500
GS105 sensor jam during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B11200
GS102 sensor jam during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B11100
GS101 sensor jam during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5B10500
GS105 light jam error during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(14)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
5B0R300
BM message timeout error during postprocessing to Retract TE Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B0R200
BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Retract TE Transaction. occurred (message timeout error) after initialization"
5B0R100
BM message timeout error during operation ready in the Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B0QA00
BC open error during Retract TE.
5B0Q900 5B0Q800
BMD removal error during Retract TE. BMD inter lock error during Retract TE.
5B0Q700
RJC removal error during Retract TE.
5B0Q600
CSM open error during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Check the lock lever in the BC" 1. Check the lower Unit load/removal "1. Check the lower Unit load/removal2. Replace a cherry switch when error occures" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"
5B0Q500 5B0Q400 5B0Q300
Safe door open error during Retract TE. BMU removal error during Retract TE. BMU inter lock error during Retract TE.
5B0Q200 5B0Q100
TE open error during Retract TE. UTC removal error during Retract TE.
1. Check the safe door open 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)"
5B0NC00
Failure to check the last note at the termination of mid transport path during Retract TE.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5B0NA00
Checksum error when separate TE notes from TE during Retract TE. Pick-up count did not match up with stack count when separate end in the Retract TE. Status of UTC1 and UTC2 full during Retract TE.
1. Operate to initialize BRM(Recovery)
5B0N900 5B0K200 5B0K100 5B0G200 5B0G100
1. Operate to initialize BRM(Recovery)
"1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette not received(9) is full" Erro of failure to duplicate serial number during Retract "1. Check the duplicate note and remove the note.2. Operate to initialize TE.. BRM(Recovery)" Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and during Retract TE. substance from the gate in the Rear Transport Path" Failure to 3 Way Gate 0 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and during Retract TE. substance from the gate in the Rear Transport Path"
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178
Error Code manual
Problem Code 5B0F700
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
5B0F400
Decreassed encoder count of GM004 moter less than previous values during Retract TE. Decreased encoder count of GM002 moter less than previous values during Retract TE. Decreased encoder count of GM001 moter less than previous values during Retract TE. GM004 motor step out return error during Retract TE.
5B0F200
GM002 motor step out return error during Retract TE.
5B0F100
GM001 motor error during Retract TE.
5B0DY00 5B0DX00 5B0DW00 5B0DV00 5B0DU00 5B0DT00 5B0DS00 5B0DR00 5B07W00
Error of failure to synchronizing recognition during Retract Error of TE. failure to synchronizing recognition during Retract Error of TE. failure to synchronizing recognition during Retract Error of TE. failure to synchronizing recognition during Retract Error of TE. failure to synchronizing recognition during Retract Error of TE. failure to synchronizing recognition during Retract Error of TE. failure to synchronizing recognition during Retract Error of TE. failure to synchronizing recognition during Retract TE. Error occurred by the notes disorder on the GS802 during Retract TE.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Initialize BRM unit (recovery) 1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5B07Q00
Error occurred by the notes disorder on the GS034 during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B07P00
Error occurred by the notes disorder on the GS033 during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B07N00
Error occurred by the notes disorder on the GS032 during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B07M00
Error occurred by the notes disorder on the GS031 during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B07K00
Error occurred by the notes disorder on the GS703 during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5B07J00
Error occurred by the notes disorder on the GS619 during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B07H00
Error occurred by the notes disorder on the GS618 during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B07G00
Error occurred by the notes disorder on the GS614 during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B07B00
Error occurred by the notes disorder on the GS022 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B0F600 5B0F500
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Open the lower unit2. Check the knob rotates in the Mid Transport Path(20)3. Check the notes and substance inside of the Mid Transport Path4. Check the sensor GS023 status" "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates softly3.Check remained Notes and substance in the upper Transport Path4. Check the GS007 Sensor" "0. During the """""Retract TE""""" tranjaction, the motor(GM001) of the Upper Unit(BMU) cannot not rotate at normal speed1. Open the Upper Unit2. Check the Front Transport Path(4) knob rotates softly3.Check remained Notes and substance in the upper Transport Path4. Check the related Sensor and connector"
© Hyosung TNS Inc. All Rights Reserved.
179
Error Code manual
Problem Code 5B07A00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS021 during Retract TE.
"0. During the """""Retract TE""""" transaction, the sensor(GS021) is detected abnormally.1. Open the Lower Unit2. Check that the knob of the Mid Transport Path ratate smoothly3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor(GS021) is contaminated (blocked) by cash / notes or a foriegn substance / material"
5B07600
Error occurred by the notes disorder on the GS006 during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5B07500
Error occurred by the notes disorder on the GS005 during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B07400
Error occurred by the notes disorder on the GS004 during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5B07300
Error occurred by the notes disorder on the GS003 during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5B07200
Error occurred by the notes disorder on the GS002 during Retract TE.
"0. During the """""Retract TE""""" transaction, the sensor(GS002) is detected abnormally.1. Open the Upper Unit2. Open the CSM and TE(12)3. Remove the notes and the substance from the Front Transport Path (4)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5B07100
Error occurred by the notes disorder on the GS801 during Retract TE.
5B06J00
Error occurred by the Return Transport Path(GS619) during Retract TE.
"0. During the """""Reject TE""""" transaction, the sensor(GS802) is detected abnormally.1. Open the Upper Unit2. Open the BC (5)3. Remove notes and substance in the BC(5)" "1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B06H00
Error occurred by the Return Transport Path(GS618) during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B06G00
Error occurred by the Return Transport Path(GS614) during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B05W00
Error occurred by the Transport Path on the GS802 during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5B05Q00
Error occurred by the Transport Path on the GS034 during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B05P00
Error occurred by the Transport Path on the GS033 during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B05N00
Error occurred by the Transport Path on the GS032 during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B05M00
Error occurred by the Transport Path on the GS031 during Retract TE.
"0. During the """""Reject TE""""" transaction, the banknote is detected at the seneor GS031 that is not note transport path1. Open the Lower Unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
© Hyosung TNS Inc. All Rights Reserved.
180
Error Code manual
Problem Code 5B05B00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Transport Path on the GS022 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B05A00
Error occurred by the Transport Path on the GS021 during Retract TE.
5B05600
Error occurred by the Transport Path on the GS006 during Retract TE.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5B05400
Error occurred by the Transport Path on the GS004 during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5B05300
Error occurred by the Transport Path on the GS003 during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5B05200
Error occurred by the Transport Path on the GS002 during Retract TE.
5B05100
Error occurred by the Transport Path on the GS801 during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5B02W00
Error occurred by the notes remained on the GS802 during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5B02Q00
Error occurred by the notes remained on the GS034 during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B02P00
Error occurred by the notes remained on the GS033 during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B02N00
Error occurred by the notes remained on the GS032 during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B02M00
Error occurred by the notes remained on the GS031 during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B02K00
Error occurred by the notes remained on the GS703 during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5B02J00
Error occurred by the notes remained on the GS619 during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B02H00
Error occurred by the notes remained on the GS618 during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B02G00
Error occurred by the notes remained on the GS614 during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B02B00
Error occurred by the notes remained on the GS022 during Retract TE.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
181
Error Code manual
Problem Code 5B02A00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS021 during Retract TE.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5B02600
Error occurred by the notes remained on the GS006 during Retract TE.
5B02500
Error occurred by the notes remained on the GS005 during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B02400
Error occurred by the notes remained on the GS004 during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5B02300
Error occurred by the notes remained on the GS003 during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5B02200
Error occurred by the notes remained on the GS002 during Retract TE.
5B02100
Error occurred by the notes remained on the GS801 during Retract TE.
5B01W00
GS802 dark jam error during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5B01Q00
GS034 dark jam error during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B01P00
GS033 dark jam error during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B01N00
GS032 dark jam error during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B01M00
GS031 dark jam error during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B01K00
GS703 dark jam error during Retract TE.
"0. During the """""Reject TE""""" mode, the banknote is staying on the GS703 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5B01J00
GS619 dark jam error during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance."
5B01H00
GS618 dark jam error during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance."
5B01G00
GS614 dark jam error during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance."
© Hyosung TNS Inc. All Rights Reserved.
182
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5B01B00
GS022 dark jam error during Retract TE.
"0. During the """""Retract TE""""" tranjaction, the banknote is staying on the GS022 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5B01A00
GS021 dark jam error during Retract TE.
"0. During the """""Retract TE""""" tranjaction, the banknote is staying on the GS021 sensor1. Open the Lower Unit(BMD)2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor(GS021) is contaminated (blocked) by cash / notes or a foriegn substance / material"
5B01600
GS006 dark jam error during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5B01500
GS005 dark jam error during Retract TE.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5B01400
GS004 dark jam error during Retract TE.
"0. During the """""Retract TE""""" tranjaction, the banknote is staying on the GS004 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5B01300
GS003 dark jam error during Retract TE.
"1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5B01200
GS002 dark jam error during Retract TE.
5B01100
GS801 dark jam error during Retract TE.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "0. During the """""Retract TE""""" tranjaction, the banknote is staying on the GS801 sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5B00W00
GS802 light jam error during Retract TE.
"1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."
5B00Q00
GS034 light jam error during Retract TE.
5B00P00
GS033 light jam error during Retract TE.
5B00N00
GS032 light jam error during Retract TE.
5B00M00
GS031 light jam error during Retract TE.
5B00B00
GS022 light jam error during Retract TE.
5B00A00
GS021 light jam error during Retract TE.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Rotate the knob of the Rear Transport Path(4)5. Remove notes in BC"
5B00600
GS006 light jam error during Retract TE.
5B00500
GS005 light jam error during Retract TE.
5B00400
GS004 light jam error during Retract TE.
Problem Description
Troubleshooting
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove the Jam between Rear Transport Path(7) and Rear Transport Path(11)." "0. During the """""Retract TE""""" tranjaction, the banknote is staying on the note transport path between the GS703 and GS005 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Remove the Jam between TE(12) and Rear Transport Path(11)." "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove the Jam between Rear Transport Path(8) and Rear Transport Path(11)."
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183
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5B00300
GS003 light jam error during Retract TE.
5B00200
GS002 light jam error during Retract TE.
5B00100
GS801 light jam error during Retract TE.
"1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the BC(5) 4.Remove notes and substance in the Front Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance "
5AUS300
USB command data length error during Retract CSM.
"1. Check USB connection2. Operate to initialize BRM(Recovery)"
5AUS100 5ABS200
USB sequence number duplicate error during Retract CSM.connection MI error during Retract CSM. RBU
1. Restart over AP-SP "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5ABS100
RBU connection sequence error during Retract CSM.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5ABS000
RBU communication timeout error during Retract CSM. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5AAS800
Separate count is more than Remain count when 1. Operate to initialize BRM(Recovery) updating notes count duringduring Retract CSM. Message timeout error while Stop Ready during Retract "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error CSM. occurred (message timeout error) after initialization"
5AARJ00
Problem Description
Troubleshooting "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove the Jam between Rear Transport Path(11) and Rear Transport Path(6)." "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Rotate the knob of the Front Transport Path(4)5. Remove the Jam between BC(5) and Front Transport Path(4)."
5AARB00
Remain notes process message timeout error during Retract CSM.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5AARA00
BM notes revert Message Timeout when auto recoveryduring Retract CSMError.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5AAR900
Stack ready message timeout error when auto recoveryduring Retract CSM.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5AAR700
RBU response message timeout error during Retract CSM.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5AAR300
Message timeout error during postprocessing to Retract CSM Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5AAR200
Message timeout error during transaction operation in the Retract CSM.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5AAR100
Message timeout error during operation ready in the Retract CSM.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5AAL100
No notes in CSM during retry Retract CSM because of the error from Retract CSM. Error to NVRAM(128denominations) Read/ Write during Retract CSM.
1. Operate to initialize BRM(Recovery)
5AAH500
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5AAEF00
RBU RS485 connection line error during Retract CSM. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5AAEE00
RBU RS485 communication sequence error during Retract CSM.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5AAE600
Error to received Retract CSM during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5AAE400
Retract CSM transaction was executed without Initializing after power on . Received operation command without System Info Read during Retract CSM. Status on not operation receiption command during Retract CSM.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization"
5AAE300 5AAE200
© Hyosung TNS Inc. All Rights Reserved.
184
Error Code manual
Problem Code 5AAE100 5AAAA00 5AAA900
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Received operation command without Initial Info Set during Retract CSM. Status of BC open before the operation during Retract CSM. of BMD removal before the operation during Status Retract CSM.
5AAA800
Status of BMD inter lock detachment before the operation during Retract CSM.
5AAA700
Status of RJC removal before the operation during Retract CSM. Status of CSM open before the operation during Retract CSM. Status of BMU removal before the operation during Retract Status ofCSM. BMU inter lock detachment before the operation during Retract CSM. Status of TE open before the operation during Retract CSM. Status of UTC removal before the operation during Retract CSM. Status of remaining notes on the Return Path(GS802) before the operation during Retract CSM.
5AAA600 5AAA400 5AAA300 5AAA200 5AAA100 5AA2W00
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Open the upper unit2. Check the lock lever in the BC" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011" 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5AA2Q00
Status of remaining notes on the Return Path(GS034) before the operation during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5AA2P00
Status of remaining notes on the Return Path(GS033) before the operation during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5AA2N00
Status of remaining notes on the Return Path(GS032) before the operation during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5AA2M00
Status of remaining notes on the Return Path(GS031) before the operation during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5AA2K00
Status of remaining notes on the Return Path(GS703) before the operation during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5AA2J00
Status of remaining notes on the Return Path(GS619) before the operation during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5AA2H00
Status of remaining notes on the Return Path(GS618) before the operation during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5AA2G00
Status of remaining notes on the Return Path(GS614) before the operation during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5AA2C00
Error occurred by the notes remained in the BCU(CIS Sensor or DD Sensor) during Retract CSM .
1. Open the upper unit. 2. Open CSM 3. Open BC(5) 4. Remove the notes and substance on the Rear Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance
5AA2B00
Status of remaining notes on the Return Path(GS022) before the operation during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5AA2A00
Status of remaining notes on the Return Path(GS021) before the operation during Retract CSM.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
185
Error Code manual
Problem Code 5AA2600
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of remaining notes on the Return Path(GS006) before the operation during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5AA2500
Status of remaining notes on the Return Path(GS005) before the operation during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5AA2400
Status of remaining notes on the Return Path(GS004) before the operation during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5AA2300
Status of remaining notes on the Return Path(GS003) before the operation during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5AA2200
Status of remaining notes on the Return Path(GS002) before the operation during Retract CSM.
5AA2100
Status of remaining notes on the Return Path(GS801) before the operation during Retract CSM.
5A8S900
Receive retry error from BC during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A8S400
Receive ETC. error from BC during Retract CSM.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A8S200
Receive abnormal BCC from BC during Retract CSM.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A8S100
Receive abnormal MI from BC during Retract CSM.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A8R900
BC message timeout error during Retract CSM.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A8R300
BC message timeout error during postprocessing to Retract CSM Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A8R200
BC message timeout error during Retract CSM Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A8R100
BC message timeout error during Retract CSM Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A8HS29
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the Retract CSM. Error of the BC Stop DAC Set Fail Scan Driver Init During in the Retract CSM. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Retract CSM. Error of the Hall Sensor Shading Fail BCU Ready During in the Retract CSM. Error of the Hall Sensor Dac Set Fail BCU Ready During in the Retract CSM. Error of the MR/UV/DD Sampling BCU Ready During in the Retract CSM. Error of the DAC Set Fail BCU Ready During in the Retract CSM. Error of the AFE Chip Set BCU Ready During in the Retract CSM. Error of the CIS Shading BCU Ready During in the Retract CSM.
5A8HS28 5A8HS22 5A8HS1B 5A8HS1A 5A8HS19 5A8HS18 5A8HS17 5A8HS15
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading" "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading"
© Hyosung TNS Inc. All Rights Reserved.
186
Error Code manual
Problem Code 5A8HS14 5A8HS13 5A8HS12 5A8HS11 5A8HS08 5A8HS05 5A8HS04 5A8HS03 5A8HS02 5A8HS01 5A8HJ03 5A8HJ02 5A8HJ01 5A8HI04 5A8HI03 5A8HI02 5A8HI01 5A8HG37
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of the Light Source Set Fail BCU Ready During in the Retract CSM. Error of the CIS Led On Value Set Fail BCU Ready During in the Retract CSM. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the Retract CSM. Error of the Fpga Write BCU Ready During in the Retract CSM. Error of the DAC Set Fail Scan Driver Init During in the Retract CSM. Error of the CIS Shading Scan Driver Init During in the Retract CSM. Error of the Light Source Set Fail Scan Driver Init During in the Retract CSM. Error of the CIS Led On Value Set Fail Scan Driver Init During in the Retract CSM. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Retract CSM. Error of the Fpga Write Scan Driver Init During in the Retract CSM. Error of Currency Set Recognition Algorithm in the Retract CSM. Error of Ready Recognition Algorithm in the Retract CSM. Error of Initialize Recognition Algorithm in the Retract CSM. Error of Timeout during BcUsbTask Message in the Retract CSM. Error of Timeout during UartTask Message in the Retract CSM. Error of Timeout during ScanTask Message Message in the Retract CSM. Error of Timeout during RecogTask Message in the Retract CSM. Error of transaction setting during receiving BCU mode command in the Retract CSM .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
5A8HG36
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command in the Retract CSM . the system when same error occurred (message timeout error) after initialization"
5A8HG24
Error of encoder set-up mode during receiving BCU ready command in the Retract CSM .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5A8HG23
Error of set up for DD sensor DAC during receiving BCU ready command in the Retract CSM .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5A8HG22
Error of DD sensor initialization during receiving BCU ready command in the Retract CSM .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5A8HG21
Error of power on during receiving BCU ready command in the Retract CSM .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5A8HG20
Error to initialize CIS during receiving BCU ready command in the Retract CSM .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
5A8HG12
BC spec differs from data write command paramter during Retract CSM.
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
5A8HG11
Error of no country code set up during receiving BCU ready command in the Retract CSM . Error of no recognition DB for the country during receiving BCU data write command in the Retract CSM .
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization"
5A8HG10
© Hyosung TNS Inc. All Rights Reserved.
187
Error Code manual
Problem Code 5A8HG09
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
5A8HF20
Error of country-code set up during receiving BCU data write command in the Retract CSM . Error of available support country numbers set up during receiving BCU data write command in the Retract Error of CSM BCU .undefined command reception during Retract CSM. Error of the BC insert direction during BCU ready command in the Retract CSM. Error of the recognition level set up during BCU ready command in the Retract CSM. Error of mode set up during BCU ready command in the Retract CSM. Error of the transaction ready set up during BCU ready command in the Retract CSM. Error of the recognition level set up during BCU mode command in the Retract CSM. Error of mode set up during BCU Mode Command in the Retract CSM. Error to load recognition DB #10 during Retract CSM.
5A8HF19
Error to load recognition DB #09 during Retract CSM.
5A8HF18
Error to load recognition DB #08 during Retract CSM.
5A8HF17
Error to load recognition DB #07 during Retract CSM.
5A8HF16
Error to load recognition DB #06 during Retract CSM.
5A8HF15
Error to load recognition DB #05 during Retract CSM.
5A8HF14
Error to load recognition DB #04 during Retract CSM.
5A8HF13
Error to load recognition DB #03 during Retract CSM.
5A8HF12
Error to load recognition DB #02 during Retract CSM.
5A8HF11
Error to load recognition DB #01 during Retract CSM.
5A8HF09
Error to FPGA Read during Retract CSM.
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5A8HF08
Error to FPGA initialize during Retract CSM.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5A8HF07
Error to load to info of BC FPGA header during Retract "1. Re-download BC FPGA2. Change the BC B/D if continuous error." CSM. Error to BC FPGA configuration during Retract CSM. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
5A8HG08 5A8HG07 5A8HG06 5A8HG05 5A8HG04 5A8HG03 5A8HG02 5A8HG01
5A8HF06 5A8HF05 5A8HF04
5A8HA14
Error to BC FPGA data checksum during Retract CSM. "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" Error to load recognition DB table during Retract CSM. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load shading data of the CIS during Retract "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)" CSM. Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize Retract CSM. BRM(Recovery)" Error GS801B, GS802A, GS802B during Retract CSM. "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
5A8HA13
Error GS801A, GS802A, GS802B during Retract CSM. "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
5A8HA12
Error GS802A, GS802B during Retract CSM.
5A8HA11
Error GS801A, GS801B, GS802B during Retract CSM. "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
5A8HA10
Error GS801B, GS802B during Retract CSM.
"1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
5A8HA09
Error GS801A, GS802B during Retract CSM.
"1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
5A8HA08 5A8HA07
Error GS802B during Retract CSM. "1. Check GS802B2. Operate to initialize BRM(Recovery)" Error GS801A, GS801B, GS802A during Retract CSM. "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
5A8HF03 5A8HA15
"1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
© Hyosung TNS Inc. All Rights Reserved.
188
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5A8HA06
Error GS801B, GS802A during Retract CSM.
"1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
5A8HA05
Error GS801A, GS802A during Retract CSM.
"1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
5A8HA04 5A8HA03
Error GS802A during Retract CSM. Error GS801A, GS801B during Retract CSM.
"1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
5A8HA02 5A8HA01 5A7R300
Error GS801B during Retract CSM. Error GS801A during Retract CSM. TE message timeout error during postprocessing to Retract CSM Error.
"1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A7R200
TE message timeout error during Retract CSM Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A7R100
TE message timeout error during Retract CSM Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A7J100
TE drum full during Retract CSM.
5A7G700
Detect the rear end of tape during Retract CSM.
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes remain in the TE" "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
5A7G600
No detect the rear end of tape during Retract CSM.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
5A7G500
Detect the front end of tape during Retract CSM.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
5A7G400
No detect the front end of tape during Retract CSM.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
5A7G300
Motor stop disorder during Retract CSM.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5A7G200
Motor separate direction operation disorder during Retract CSM. Motor stack direction operation disorder during Retract CSM. Error occurred by the notes remained on the GS709 during Retract CSM.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5A72300
Error occurred by the notes remained on the GS703 during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5A72200
Error occurred by the notes remained on the GS702 during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5A72100
Error occurred by the notes remained on the GS701 during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5A71300
GS703 dark jam during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5A6R300
CSM message timeout error during postprocessing to Retract CSM Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A6R200
CSM message timeout error during Retract CSM Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A6R100
CSM message timeout error during Retract CSM Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A6PA00 5A6P900
PP preparation stop error during Retract CSM. Error of reverting notes during Retract CSM.
5A6P800
PP stack control(during stacking) error during Retract CSM.
1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the CSM(3)" "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)"
5A7G100 5A72800
Problem Description
Troubleshooting
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
© Hyosung TNS Inc. All Rights Reserved.
189
Error Code manual
Problem Code 5A6P700 5A6P600 5A6P500 5A6P400 5A6P300 5A6P200 5A6P100 5A6M600 5A6M500 5A6M400 5A6M300 5A6M100 5A6H200 5A6H100
5A6GF00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
PP separate control(during separating) error during Retract CSM. PP notes alignment error during Retract CSM.
"1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP notes out position movement error during Retract "1. Open the upper unit2. Check the notes and substance inside of the CSM3. CSM. Check PP rotates softly using knob of the CSM(1)" PP lose return position movement error during Retract "1. Open the upper unit2. Check the notes and substance inside of the CSM3. CSM. Check PP rotates softly using knob of the CSM(1)" PP separate position movement error during Retract "1. Open the upper unit2. Check the notes and substance inside of the CSM3. CSM. Check PP rotates softly using knob of the CSM(1)" PP deposit position movement error during Retract "1. Open the upper unit2. Check the notes and substance inside of the CSM3. CSM. Check PP rotates softly using knob of the CSM(1)" PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Retract CSM. Check PP rotates softly using knob of the CSM(1)" Shutter Close error initializing stopper during Retract "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside CSM. of CSM" Stopper up error during Retract CSM. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" Stopper down error during Retract CSM. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" Shutter close error during Retract CSM. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" Stopper Init error during Retract CSM. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" FPBP notes return error error while notes revert during "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check Retract CSM. PP rotates softly using knob of the CSM(1) " Failure to revert notes(BP/PP Disorder) during Retract "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check CSM. the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status" "1. Open the upper unit.
5A6GE00
Failure to move gate roller to home position during Retract CSM. Failure to Lift-down during Retract CSM.
5A6GD00
Failure to Lift-up during Retract CSM.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
5A6GB00
Failure movement to deposit position during Retract CSM(GM605 disorder). Failure to move withdrawal(stack) position of stack roller(GM605 disorder) during Retract CSM. Separate stop failure error during Retract CSM.
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
5A6GA00 5A6G900
2. Check the knob rotates softly in the CSM(2) "
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)" "0. During the """""Retract""""" tranjaction, the motor(GM601) of the CSM cannot not rotate at normal speed1. Open the Upper Unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2)4. Check the GS660 sensor status"
5A6G800
Failure to revert notes(Separate motor disorder) during "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check Retract CSM. the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"
5A6G700
Separate gap control error during Retract CSM.
5A6G600
Failure to move pickup-roller to home position during Retract CSM.
5A6G500
BP notes out position error during Retract CSM.
5A6G400
BP separate control error during Retract CSM.
5A6G300
BP separate position movement error during Retract CSM.
5A6G200
BP notes out error during Retract CSM.
5A6G100
Error of BP stack position movement during Deposit Retract CSM.
"1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) " "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status" "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" "0. During the BP move to the separation section, the sensor(GS655) signal is not changed to the """""Dark"""""1. Open the Upper Unit2. Open the CSM(1) shutter3. Check the notes and substance inside of the CSM4. Check the PP-BP-Pusher alignment" "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM"
© Hyosung TNS Inc. All Rights Reserved.
190
Error Code manual
Problem Code 5A6BE00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Separate Note does exist in the CSM Separation unit after complete separation during Retract CSM
5A6BC00
Separate disorder light jam during Retract CSM.
5A6BA00
Exceeded 200 counts limit error during Retract CSM.
5A6B900
Detecting 2 counts of separate disorder during Retract CSM.
5A6B800
Separate disorder dark jam during Retract CSM.
5A6B700
Separate disorder Jam(Min length under) during Retract CSM.
5A6B600
Separate disorder Jam(Max length exceed) during Retract CSM.
5A6B500
Separate disorder Jam(Rear skew) during Retract CSM.
5A6B400
Separate disorder Jam(Front Skew) during Retract CSM.
5A6B300
CSM separate mis-pickup during Retract CSM.
5A6B200
Abnormalnotes error during Retract CSM.
"1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" "0. During the """""Retract""""" tranjaction, the banknotes are not seperated in the CSM1. Open the Upper Unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material" "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" "0. During the """""Retract""""" transaction, the sensor(GS621 or 622) are continuously """""Light"""""(the banknote was not be separated from the CSM)1. Open the Upper Unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check the state of the P_Roller Rubber assembly"
5A62200
"1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" Error of notes receive and notes position during Retract "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM. CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" CSM undifined command error during Retract CSM. 1. Operate to initialize BRM(Recovery) Notes insert exceed error during Retract CSM. "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" No notes error during Retract CSM. "1. Open the upper unit2. Open the CSM(1)3. Insert Notes into the CSM(1)."
5A62100
Notes remains error during Retract CSM.
"0. Before the """""Initialize""""" mode, there are some notes in the CSM1. Open the Upper Unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5A5GH00
Encoder Sensor(GS513) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Retract CSM.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
5A5GG00
Encoder Sensor(GS513) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Retract CSM.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
5A5GC00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Retract CSM. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5A6B100
5A62400 5A62300
© Hyosung TNS Inc. All Rights Reserved.
191
Error Code manual
Problem Code 5A5GB00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Retract CSM. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5A57500
Error occurred by the notes disorder on the GS505 during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A56500
Error occurred by the Return Transport Path(GS505) during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A55500
Error occurred by the Transport Path(GS505) during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A52500
Error occurred by the notes remained on the GS505 during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A4GH00
Encoder Sensor(GS413) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Retract CSM.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
5A4GG00
Encoder Sensor(GS413) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Retract CSM.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
5A4GC00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Retract CSM. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5A4GB00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Retract CSM. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5A47500
Error occurred by the notes disorder on the GS405 during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A46500
Error occurred by the Return Transport Path(GS405) during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A45500
Error occurred by the Transport Path(GS405) during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
192
Error Code manual
Problem Code 5A42500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS405 during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A3GH00
Encoder Sensor(GS313) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Retract CSM.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
5A3GG00
Encoder Sensor(GS313) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Retract CSM.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
5A3GC00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Retract CSM. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5A3GB00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Retract CSM. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5A37500
Error occurred by the notes disorder on the GS305 during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A36500
Error occurred by the Return Transport Path(GS305) during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A35500
Error occurred by the Transport Path on the GS305 during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A32500
Error occurred by the notes remained on the GS305 during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A2GH00
Encoder Sensor(GS213) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Retract CSM.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
5A2GG00
Encoder Sensor(GS213) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Retract CSM.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
5A2GC00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Retract CSM. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
© Hyosung TNS Inc. All Rights Reserved.
193
Error Code manual
Problem Code 5A2GB00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Retract CSM. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5A27500
Error occurred by the notes disorder on the GS305 during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A26500
Error occurred by the Return Transport Path(GS205) during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A25500
Error occurred by the Transport Path(GS205) during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A22500
Error occurred by the notes remained on the GS205 during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A1GH00
Encoder Sensor(GS113) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Retract CSM.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
5A1GG00
Encoder Sensor(GS113) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Retract CSM.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
5A1GC00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Retract CSM. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5A1GB00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Retract CSM. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5A17500
Error occurred by the notes disorder on the GS105 during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A16500
Error occurred by the Return Transport Path(GS105) during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A15500
Error occurred by the Transport Path(GS205) during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
194
Error Code manual
Problem Code 5A12500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS105 during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5A0R300
BM message timeout error during postprocessing to Retract CSM Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A0R200
BM message timeout error during Retract CSM Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A0R100
BM message timeout error during Retract CSM Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5A0QA00
BC open error during Retract CSM.
5A0Q900 5A0Q800
BMD removal error during Retract CSM. BMD inter lock error during Retract CSM.
5A0Q700
RJC removal error during Retract CSM.
5A0Q600
CSM open error during Retract CSM.
5A0Q400 5A0Q300
BMU removal error during Retract CSM. BMU inter lock error during Retract CSM.
5A0Q200 5A0Q100
TE open error during Retract CSM. UTC removal error during Retract CSM.
5A0NC00
Failure to check the last note at the termination of mid transport path during Retract CSM. Pick-up count did not match up with stack count when separate end in the Retract CSM. Erro of failure to duplicate serial number during Retract CSM.. Failure to 3 Way Gate 120 degree mode conversion during Retract CSM. Failure to 3 Way Gate 0 degree mode conversion during Retract CSM. Decreassed encoder count of GM004 moter less than previous values during Retract CSM. Decreased encoder count of GM002 moter less than previous values during Retract CSM. Decreased encoder count of GM001 moter less than previous values during Retract CSM. GM004 motor Step out Return error during Retract CSM.
5A0N900 5A0K100 5A0G200 5A0G100 5A0F700 5A0F600 5A0F500 5A0F400
"1. Open the upper unit2. Open the customer service module (CSM)3. Check the lock lever in the BC" 1. Check the lower Unit load/removal "1. Check the lower Unit load/removal2. Replace a cherry switch when error occures" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011" 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)"
5A0F200
GM002 motor Step out Return error during Retract CSM.
5A0F100
GM001 motor Step out Return error during Retract CSM.
5A0DY00 5A0DX00 5A0DW00 5A0DV00 5A0DU00 5A0DT00 5A0DS00 5A0DR00 5A07W00
Error of failure to synchronizing recognition during Retract Error of CSM. failure to synchronizing recognition during Retract Error of CSM. failure to synchronizing recognition during Retract Error of CSM. failure to synchronizing recognition during Retract Error of CSM. failure to synchronizing recognition during Retract Error of CSM. failure to synchronizing recognition during Retract Error of CSM. failure to synchronizing recognition during Retract Error of CSM. failure to synchronizing recognition during Retract error CSM.occurred by the notes disorder on the GS802 during Retract CSM.
"1. Initialize BRM unit (recovery)2. Reboot the system when same error occurred (message timeout error) after initialization" 1. Operate to initialize BRM(Recovery) "1. Check the duplicate note and remove the note.2. Operate to initialize BRM(Recovery)" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Open the lower unit2. Check the knob rotates in the Mid Transport Path(20)3. Check the notes and substance inside of the Mid Transport Path4. Check the sensor GS023 status" "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates softly3.Check remained Notes and substance in the upper Transport Path4. Check the GS007 Sensor" "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly 3.Check remained Notes and substance in the upper Transport Path4. Check the GS804 Sensor" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Initialize BRM unit (recovery) 1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
195
Error Code manual
Problem Code 5A07Q00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS034 during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A07P00
Error occurred by the notes disorder on the GS033 during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A07N00
Error occurred by the notes disorder on the GS032 during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A07M00
Error occurred by the notes disorder on the GS031 during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A07K00
Error occurred by the notes disorder on the GS703 during Retract CSM.
5A07J00
Error occurred by the notes disorder on the GS619 during Retract CSM.
"0. During the """""Retract""""" transaction, the sensor(GS703) is detected abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)" "1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A07H00
Error occurred by the notes disorder on the GS618 during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A07G00
Error occurred by the notes disorder on the GS614 during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A07B00
Error occurred by the notes disorder on the GS022 during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A07A00
Error occurred by the notes disorder on the GS021 during Retract CSM.
5A07600
Error occurred by the notes disorder on the GS066 during Retract CSM.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the forge note cassette(10)2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(7)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A07500
Error occurred by the notes disorder on the GS005 during Retract CSM.
"0. During the """""Retract""""" tranjaction, the banknote is staying on the GS005 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5A07400
Error occurred by the notes disorder on the GS004 during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5A07300
Error occurred by the notes disorder on the GS003 during Retract CSM.
"0. During the """""Retract""""" tranjaction, the banknote is staying on the GS003 sensor1. Open the Upper Unit.2. Open TE(12)3. Open the Rear Transport Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5A07200
Error occurred by the notes disorder on the GS002 during Retract CSM.
"1. Open the upper unit2. Open the Front Transport Path (4)3. Remove the notes and the substance from the Front Transport Path (4)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A07100
Error occurred by the notes disorder on the GS801 during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
196
Error Code manual
Problem Code 5A06Q00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Return Transport Path(GS034) during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A06P00
Error occurred by the Return Transport Path(GS033) during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A06N00
Error occurred by the Return Transport Path(GS032) during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A06M00
Error occurred by the Return Transport Path(GS031) during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A06J00
Error occurred by the Return Transport Path(GS619) during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A06H00
Error occurred by the Transport Path(GS618) during Retract.
"0. During the 'Retract""""" transaction, the banknote that should be transferred to the TE is detected at the seneor GS618 in the CSM1. Open the Upper Unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material5. Check the 3-waygate soenoid cable such as being cutted"
5A06G00
Error occurred by the Return Transport Path(GS614) during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A06B00
Error occurred by the Return Transport Path(GS022) during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A06A00
Error occurred by the Return Transport Path(GS021) during Retract CSM.
5A06600
Error occurred by the Return Transport Path(GS006) during Retract CSM.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5A06400
Error occurred by the Return Transport Path(GS004) during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5A06200
Error occurred by the Return Transport Path(GS002) during Retract CSM.
"1. Open the upper unit2. Open the Front Transport Path (4)3. Remove the notes and the substance from the Front Transport Path (4)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A02W00
Error occurred by the notes remained on the GS802 during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5A02Q00
Error occurred by the notes remained on the GS034 during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A02P00
Error occurred by the notes remained on the GS033 during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A02N00
Error occurred by the notes remained on the GS032 during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
197
Error Code manual
Problem Code 5A02M00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS031 during Retract CSM.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A02K00
Error occurred by the notes remained on the GS703 during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5A02J00
Error occurred by the notes remained on the GS619 during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A02H00
Error occurred by the notes remained on the GS618 during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A02G00
Error occurred by the notes remained on the GS614 during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A02B00
Error occurred by the notes remained on the GS022 during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A02A00
Error occurred by the notes remained on the GS021 during Retract CSM.
5A02600
Error occurred by the notes remained on the GS006 during Retract CSM.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5A02500
Error occurred by the notes remained on the GS005 during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A02400
Error occurred by the notes remained on the GS004 during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5A02300
Error occurred by the notes remained on the GS003 during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5A02200
Error occurred by the notes remained on the GS002 during Retract CSM.
5A02100
Error occurred by the notes remained on the GS801 during Retract CSM.
5A01W00
GS802 dark jam error during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5A01Q00
GS034 dark jam error during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove substance in the Mid Transport Path4. Check whether the sensor is contaminated or not if there are No notes or substance."
5A01P00
GS033 dark jam error during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove substance in the Mid Transport Path4. Check whether the sensor is contaminated or not if there are No notes or substance."
5A01N00
GS032 dark jam error during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove substance in the Mid Transport Path4. Check whether the sensor is contaminated or not if there are No notes or substance."
© Hyosung TNS Inc. All Rights Reserved.
198
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5A01M00
GS031 dark jam error during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove substance in the Mid Transport Path4. Check whether the sensor is contaminated or not if there are No notes or substance."
5A01K00
GS703 dark jam error during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5A01J00
GS619 dark jam error during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance."
5A01H00
GS618 dark jam error during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance."
5A01G00
GS614 dark jam error during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance."
5A01B00
GS022 dark jam error during Retract CSM.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove substance in the Mid Transport Path(19)4. Check whether the sensor is contaminated or not if there are No notes or substance."
5A01A00
GS021 dark jam error during Retract CSM.
5A01600
GS006 dark jam error during Retract CSM.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5A01500
GS005 dark jam error during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5A01400
GS004 dark jam error during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5A01300
GS003 dark jam error during Retract CSM.
"1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5A01200
GS002 dark jam error during Retract CSM.
5A01100
GS801 dark jam error during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "0. During the """""Retract""""" tranjaction, the banknote is staying on the GS801 sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5A00W00
GS802 light jam error during Retract CSM.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the Jam between BC(5) and Front Transport Path(4)."
5A00K00
GS703 light jam error during Retract CSM.
"0. During the """""Retract CSM""""" tranjaction, the banknote is staying on the note transport path between the GS005 and GS703 sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Open the TE(12) and remove Jam in the TE Transport Path4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5A00500
GS005 light jam error during Retract CSM.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove the Jam between Rear Transport Path(11) and Rear Transport Path(6)."
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
199
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5A00300
GS003 light jam error during Retract CSM.
"1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."
5A00100
GS801 light jam error during Retract CSM.
"0. During the """""Retract""""" tranjaction, the banknote is staying on the note transport path between the CSM and the BC1. Open the Upper Unit.2. Check the Front Transport Path(4) knob rotates softly3.Check remained Notes and substance in the upper Transport Path4. Open the customer service module (CSM)5. Open the BC(5)6.Remove notes and substance in the Front Transport Path(4)7. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
"1. Restart over AP-SP"
59US300
When received C1 during applying encryption, INFORMATION 2 is NULL When received C1 during applying encryption, INFORMATION 1 is NULL Failed to encryption at bulk retransmission during applying encryption. Undefined command at C1, C2 command during applying encryption . Failed to encryption mode at EP DONE during applying encryption. Failed to encryption during applying encryption. Received undefined command during applying encryption. When to resend encryption bulk during applying encryption, no INFORMATION. When received plain text during applying encryption, INFORMATION exist. When received C1 command in previous encryption during applying encryption, exist INFORMATION. Error to write INFORMATION during applying encryption. Error to read INFORMATION during applying encryption. Error to perform security Libray API during applying encryption.(0xEE Error to received full text deciphering) Error to perform security Libray API during applying encryption.(0xC2 Error to done EP) Error to perform security Libray API during applying encryption.(0xC1 Error to open EP) Security session status is not AUTH_SUCCESS from 0xEE command during applying encryption. Error to compare EPRN from 0xEE command during applying encryption. Error to compare INFORMATION 2 from 0xC1 command during applying encryption. Error to compare INFORMATION 1 from 0xC1 command during applying encryption. USB command data length error during applying encryption. USB sequence number error during Duplicated applying encryption. USB command data length error during System ready.
59US100 59BS200
USB sequence number duplicate error during System ready.connection MI error during System ready. RBU
1. Restart over AP-SP "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
59BS100
RBU connection sequence error during System ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
59BS000
RBU communication timeout error during System ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
59AR800
RBU/BC sensor auto dimming response message timeout error during System ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
59AR700
RBU response message timeout error during System ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5@USV00 5@USU00 5@UST00 5@USS00 5@USR00 5@USQ00 5@USP00 5@USM00 5@USL00 5@USK00 5@USJ00 5@USH00 5@USG00 5@USF00 5@USE00 5@USD00 5@USC00 5@USB00 5@USA00 5@US300 5@US100
Problem Description
Troubleshooting
"1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Restart over AP-SP" "1. Check USB connection2. Operate to initialize BRM(Recovery)"
© Hyosung TNS Inc. All Rights Reserved.
200
Error Code manual
Problem Code 59AR300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Message timeout error during postprocessing to System ready Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
59AR200
Message timeout error during transaction operation in the System ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
59AR100
Message timeout error during operation ready in the System ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
59AH500
Error to NVRAM(128denominations) Read/ Write during System ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
59AEF00
RBU RS485 connection line disorder during System ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
59AEE00
RBU RS485 communication sequence disorder during System ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
59AE600
Error to received System ready during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
59AE400
System ready Repair transaction was executed without Initializing after power on. Received operation command without Sysrem Info Read during System ready. Status on not operation receiption command during Customer Change. Received operation command during System ready.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
59AE300 59AE200 59AE100 59AAC00
Status of RJC full before the operation during System ready.
59AAB00
Status of RC full before the operation during System ready.
59AAA00 59AA900
Status of BC open before the operation during System ready. of BMD removal before the operation during Status Customer Change.
59AA800
Status of BMD inter lock detachment before the operation during System ready.
59AA700
Status of RJC removal before the operation during Customer Change.
59AA600
Status of CSM open before the operation during System ready. Status of BMU removal before the operation during Customer Change.
59AA400
59AA300 59AA200 59AA100 59A2W00
Status of BMU inter lock detachment before the operation during RepairSystem ready. Status of TE open before the operation during System ready. Status of UTC removal before the operation during System ready. Status of remaining notes on the Return Path(GS802) before the operation during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check the notes full in the cassette " "1. Open the upper unit2. Check the lock lever in the BC" "0. Before the """""Change Customer""""" mode, Lower Unit(BMD) Lever position is not proper(The BMD Unit Lever should make the GS026 sensor signal """""Light""""")1. Check the Lower Unit load/removal2. Check the state of the Lower Unit Lever, sensor(GS026) assembly and related cable3. Exchange or clean the BMD Unit Lever sensor(GS026) if occur same error" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "0. During the """""Change Customer""""" mode, the RJC is not installed correctly(The RJC position sensor(GS024) should be """""Light""""")1. Open the Lower Unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011" "0. Before the """""Change Customer""""" mode, The Upper Unit(BMU) Lever position is not proper(The BMU Unit Lever should make the GS013 sensor signal """""Light""""")1. Check the Upper Unit load/removal2. Check the state of the Upper Unit Lever, sensor(GS013) assembly and related cable3. Exchange or clean the Upper Unit Lever sensor(GS013) if occur same error"
"1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
201
Error Code manual
Problem Code 59A2Q00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of remaining notes on the Return Path(GS034) before the operation during System ready.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
59A2P00
Status of remaining notes on the Return Path(GS033) before the operation during System ready.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
59A2N00
Status of remaining notes on the Return Path(GS032) before the operation during System ready.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
59A2M00
Status of remaining notes on the Return Path(GS031) before the operation during System ready.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
59A2K00
Status of remaining notes on the Return Path(GS703) before the operation during System ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
59A2J00
Status of remaining notes on the Return Path(GS619) before the operation during System ready.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
59A2H00
Status of remaining notes on the Return Path(GS618) before the operation during System ready.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
59A2G00
Status of remaining notes on the Return Path(GS614) before the operation during System ready.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
59A2B00
Status of remaining notes on the Return Path(GS022) before the operation during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
59A2A00
Status of remaining notes on the Return Path(GS021) before the operation during System ready.
59A2600
Status of remaining notes on the Return Path(GS006) before the operation during System ready.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
59A2500
Status of remaining notes on the Return Path(GS005) before the operation during System ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
59A2400
Status of remaining notes on the Return Path(GS004) before the operation during System ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
59A2300
Status of remaining notes on the Return Path(GS003) before the operation during System ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
59A2200
Status of remaining notes on the Return Path(GS002) before the operation during System ready.
59A2100
Status of remaining notes on the Return Path(GS801) before the operation during System ready.
599R300
RJC message timeout error during postprocessing to System ready Error.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
202
Error Code manual
Problem Code 599R200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RJC message timeout error during System ready Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
599R100
RJC message timeout error during System ready Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
599P100
RJC motor error during System ready.
599J100
RJC full detect error during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Check the stage after open the door and push the lever5. Check the sensor." "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
5991500
RJC GSA05 dark jam error during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5991300
RJC GSA03 dark jam error during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance."
598S900
Receive retry error from BC during System ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
598S400
Receive ETC. error from BC during System ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
598S200
Receive abnormal BCC from BC during System ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
598S100
Receive abnormal MI from BC during System ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
598R900
BC message timeout error during System ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
598R300
Message timeout error during postprocessing to System ready Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
598R200
BC message timeout error during System ready Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
598R100
BC message timeout error during System ready Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
598HS29
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the System ready. Error of the BC Stop DAC Set Fail Scan Driver Init During in the System ready. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the System ready. Error of the Hall Sensor Shading Fail BCU Ready During in the System ready. Error of the Hall Sensor Dac Set Fail BCU Ready During in the System ready. Error of the MR/UV/DD Sampling BCU Ready During in the System ready. Error of the DAC Set Fail BCU Ready During in the System ready. Error of the AFE Chip Set BCU Ready During in the System ready. Error of the CIS Shading BCU Ready During in the System ready. Error of the Light Source Set Fail BCU Ready During in the System ready. Error of the CIS Led On Value Set Fail BCU Ready During in the System ready. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the System ready.
598HS28 598HS22 598HS1B 598HS1A 598HS19 598HS18 598HS17 598HS15 598HS14 598HS13 598HS12
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading" "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization"
© Hyosung TNS Inc. All Rights Reserved.
203
Error Code manual
Problem Code 598HS11 598HS08 598HS05 598HS04 598HS03 598HS02 598HS01 598HJ03 598HJ02 598HJ01 598HI04 598HI03 598HI02 598HI01 598HG37
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of the Fpga Write BCU Ready During in the System ready. Error of the DAC Set Fail Scan Driver Init During in the System ready. Error of the CIS Shading Scan Driver Init During in the System ready. Error of the Light Source Set Fail Scan Driver Init During in the System ready. Error of the CIS Led On Value Set Fail Scan Driver Init During in the System ready. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the System ready. Error of the Fpga Write Scan Driver Init During in the System ready. Error of Currency Set Recognition Algorithm in the System ready. Error of Ready Recognition Algorithm in the System ready. Error of Initialize Recognition Algorithm in the System ready. Error of Timeout during BcUsbTask Message in the System ready. Error of Timeout during UartTask Message in the System ready. Error of Timeout during ScanTask Message Message in the System ready. Error of Timeout during RecogTask Message in the System ready. Error of transaction setting during receiving BCU mode command in the System ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
598HG36
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command in the System ready . the system when same error occurred (message timeout error) after initialization"
598HG24
Error of encoder set-up mode during receiving BCU ready command in the System ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
598HG23
Error of set up for DD sensor DAC during receiving BCU ready command in the System ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
598HG22
Error of DD sensor initialization during receiving BCU ready command in the System ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
598HG21
Error of power on during receiving BCU ready command in the System ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
598HG20
Error to initialize CIS during receiving BCU ready command in the System ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
598HG12
BC spec differs from data write command paramter during System ready .
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
598HG11
Error of no country code set up during receiving BCU ready command in the System ready . Error of no recognition DB for the country during receiving BCU data write command in the System ready . Error of country-code set up during receiving BCU data write command in the System ready . Error of available support country numbers set up during receiving BCU data write command in the System . Error of ready BCU undefined command reception during System ready.
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization"
598HG10
598HG09 598HG08 598HG07
© Hyosung TNS Inc. All Rights Reserved.
204
Error Code manual
Problem Code 598HG06
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
598HF20
Error of the BC insert direction during BCU ready command in the System ready. Error of the recognition level set up during BCU ready command in the System ready. Error of mode set up during BCU ready command in the System ready. Error of the transaction ready set up during BCU ready command in the System ready. Error of the recognition level set up during BCU mode command in the System ready. Error of mode set up during BCU Mode Command in the System ready. Error to load recognition DB #10 during System ready.
598HF19
Error to load recognition DB #09 during System ready.
598HF18
Error to load recognition DB #08 during System ready.
598HF17
Error to load recognition DB #07 during System ready.
598HF16
Error to load recognition DB #06 during System ready.
598HF15
Error to load recognition DB #05 during System ready.
598HF14
Error to load recognition DB #04 during System ready.
598HF13
Error to load recognition DB #03 during System ready.
598HF12
Error to load recognition DB #02 during System ready.
598HF11
Error to load recognition DB #01 during System ready.
598HF09
Error to FPGA Read during System ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
598HF08
Error to FPGA initialize during System ready.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
598HF07
Error to load to info of BC FPGA header during System "1. Re-download BC FPGA2. Change the BC B/D if continuous error." ready. Error to BC FPGA configuration during System ready. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
598HG05 598HG04 598HG03 598HG02 598HG01
598HF06 598HF05 598HF04
598HA14
Error to BC FPGA data checksum during System "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" ready.to load recognition DB table during System ready. "1.Download DB again after delecting all recognition DB2. Operate to initialize Error BRM(Recovery)" Error to load shading data of the CIS during System "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)" ready. Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize System ready. BRM(Recovery)" Error GS801B, GS802A, GS802B during System ready. "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
598HA13
Error GS801A, GS802A, GS802B during System ready. "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
598HA12
Error GS802A, GS802B during System ready.
598HA11
Error GS801A, GS801B, GS802B during System ready. "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
598HA10
Error GS801B, GS802B during System ready.
"1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
598HA09
Error GS801A, GS802B during System ready.
"1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
598HA08 598HA07
Error GS802B during System ready. "1. Check GS802B2. Operate to initialize BRM(Recovery)" Error GS801A, GS801B, GS802A during System ready. "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
598HA06
Error GS801B, GS802A during System ready.
"1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
598HA05
Error GS801A, GS802A during System ready.
"1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
598HA04 598HA03
Error GS802A during System ready. Error GS801A, GS801B during System ready.
"1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
598HF03 598HA15
"1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
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205
Error Code manual
Problem Code 598HA02 598HA01 597R300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error GS801B during System ready. Error GS801A during System ready. TE message timeout error during postprocessing to System ready Error.
"1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
597R200
TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the System ready. occurred (message timeout error) after initialization"
597R100
TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error System ready. occurred (message timeout error) after initialization"
597J100
TE drum full during System ready.
597G700
Detect the rear end of tape during Customer Change.
597G600
No detect the rear end of tape during System ready.
597G500
Detect the front end of tape during System ready.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
597G400
No detect the front end of tape during System ready.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
597G300
Motor stop disorder during System ready.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
597G200
Motor separate direction operation disorder during System ready. Motor stack direction operation disorder during System ready. Error occurred by the notes remained on the GS709 during System ready.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5972300
Error occurred by the notes remained on the GS703 during System ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5972200
Error occurred by the notes remained on the GS702 during Customer Change.
"0. Before the """""Change Customer""""" mode, the GS702 sensor is detected abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5972100
Error occurred by the notes remained on the GS701 during System ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5971300
GS703 dark jam during System ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
596R300
CSM message timeout error during postprocessing to System ready Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
596R200
CSM message timeout error during System ready Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
596R100
CSM message timeout error during System ready Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
596PA00 596P900
PP preparation stop error during System ready. Error of reverting notes during System ready.
596P500
PP notes out position movement error during System ready.
1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the CSM(3)" "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)"
597G100 5972800
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes remain in the TE" "During the """""Change Customer""""" mode, the GS705 sensor detected tape end1. Open the Upper Unit2. Check notes and substance in the TE(12)3. Check the TE tape state that is black mark4. Check the sensor, related cable and connetor" "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
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206
Error Code manual
Problem Code 596P400
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
PP lose return position movement error during Customer Change.
"1) During the PP move to the separation section, the sensor(GS660) signal is not changed like this, """""Dark->Light->Dark"""""1. Open the Upper Unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)"
596M400
PP separate position movement error during System ready. PP deposit position movement error during System ready. PP withdrawal(stack) position movement error during System ready. Shutter Close error initializing stopper during System ready. Stopper down error during System ready.
596M300
Shutter close error during System ready.
596M100
Stopper Init error during System ready.
596H200
FP deposit position movement failure(GS652 dark) during Customer Change.
"1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside of CSM" "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" "0. After the """""Change Customer""""" mode, the FP(Front Plate) is not placed correctly in the CSM (The FP position sensor(GS652) should be """""Light""""" after """""Change Customer""""" mode)1. Open the Upper Unit2. Check the notes and substance in the CSM(2)3. Check PP rotates softly using knob of the CSM(1)4. Check the position of the FP that should be placed as """""Deposit Redey""""" state"
596GF00
"1. Open the upper unit.
596GE00
Failure to move gate roller to home position during System ready. Failure to Lift-down during System ready.
596GD00
Failure to Lift-up during Customer Change.
"0. When the Lifter move up, the sensor(GS663 & GS664) signal is not changed to """""Dark"""""1. Open the Upper Unit.2. Open the customer service module (CSM) shutter(1)3. Check the notes and substance inside of the CSM4. Check the Lifter moving smoothly5. Check the Sensor(GS663 & GS664),related Cable and Connector"
596GC00
Failure to control stack roller(GM605 disorder) during System ready. Failure movement to deposit position during System ready(GM605 disorder). Failure to move withdrawal(stack) position of stack roller during System ready (GM605 disorder). Failure to revert notes(Separate motor disorder) during System ready.
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
596G600
Failure to move pickup-roller to home position during System ready.
"1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"
596G500
BP notes return error during System ready.
596P300 596P200 596P100 596M600
596GB00 596GA00 596G800
596G400 596G300
BP notes out error during System ready.
596G100
BP stack position movement error during System ready. Error of receiving notes and position of notes during System ready.
5962400
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)" "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)" "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"
"1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" BP separate control error during System ready. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" BP separate position movement error during Customer "0. During the BP move to the separation section, the sensor(GS655) signal is not Change. changed to the """""Dark"""""1. Open the Upper Unit2. Open the CSM(1) shutter3. Check the notes and substance inside of the CSM4. Check the PP-BP-Pusher alignment"
596G200
596B100
2. Check the knob rotates softly in the CSM(2) "
undifined CSM Command error during System ready.
"1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" 1. Operate to initialize BRM(Recovery)
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207
Error Code manual
Problem Code 5962100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Ramaining notes in the CSM caused error during Customer Change.
"0. During the """""Change Customer""""" mode, there are some notes in the CSM1. Open the Upper Unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material5. Check the sensor, related cable and connect"
595S200 595S100 595R300
RC5 undifined command during System ready. Undefined Return Values of RC5 during System ready. RC5 message timeout error during postprocessing to System ready error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
595R200
RC5 message timeout error during System ready transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
595R100
RC5 message timeout error during System ready ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
595J300
RC5 full check failure during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Check the stage status after open the recycle cassette(E)5. Check contamination status of the GS512 sensor."
595GL00
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle System ready.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS507 sensor status if there are No notes or substance"
595GK00
Failure to RC5 stack roller retreat during System ready.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the jam removal knob rotates softly"
595GJ00
Failure of RC5 stack roller retreat during Customer Change.(Overrun)
"0. During the """""Change Customer""""" mode, the GS513 that is stack sheet position control sensor is not """""Light"""""(The sensor(GS513) should be """""Light""""" after """""Change Customer""""" mode)1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly6. Exchange the RC if occur same error"
595GH00
Encoder Sensor(GS513) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during System ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
595GG00
Encoder Sensor(GS513) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during System ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
595GE00
Detect GS508(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle FM homeposition movement durting System ready.. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove note." Detect GS501, GS502 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle System ready.. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove note." Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during System ready. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
595GD00
595GC00
595GB00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during System ready. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
595GA00
RC5 solenoid echo disorder error during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (E) after removing recycle cassette4. Replace the cassette when same error occurs"
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208
Error Code manual
Problem Code 595G800
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to RC5 push pressure movement during Customer Change.
"0. During the """""Change Customer""""" mode, the push pressure sensor(GS508) is not detected while the PP(push Plate) move up in the RC(E)1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the upper side of the recycle cassette6. Check the sensor(GS508), related cable and P_Roller Assy"
595G700
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle System ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
595G600
Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during System ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
595G500
Failure of RC5 stack roller retreat during Customer Change.
595G400
Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the System ready. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
595G200
Failure to move stack position of RC5 PP during Customer Change.
"0. when the PP(Push Plate) moves down in the cassette, the sensor(GS514) signal is not changed to """""Light"""""1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Open the recycle cassette door (E)5. Check cassette state to move PP up and down6. Check to see if FP(Front Plate) goes down smoothly7. Check to see if the door is broken(the upper edge of the door's right side(Key part)) if you don't find any problem"
595G100
Failure of return notes to RC5 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5957500
Error occurred by the notes disorder on the GS505 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5956500
Error occurred by the Return Transport Path(GS505) during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5955500
GS505 error occurred by the Transport Path on the during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5952500
Error occurred by the notes remained on the GS505 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"0. During the """""Change Customer""""" mode, the GS513 that is stack sheet position control sensor is not """""Light"""""(The sensor(GS513) should be """""Light""""" after """""Change Customer""""" mode)1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly6. Exchange the RC if occur same error"
© Hyosung TNS Inc. All Rights Reserved.
209
Error Code manual
Problem Code 5952100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS501 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5951500
GS505 sensor jam during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5951200
GS502 sensor jam during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5951100
GS501 sensor jam during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
594S200 594S100 594R300
RC4 undifined command during System ready. RC4 undifined return value during System ready. RC4 message timeout error during postprocessing to System ready Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
594R200
RC4 message timeout error during System ready Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
594R100
RC4 message timeout error during System ready Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
594J300
RC4 full check failure during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Check the stage status after open the recycle cassette(D)5. Check contamination status of the GS412 sensor."
594GL00
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle System ready.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS407 sensor status if there are No notes or substance"
594GK00
Failure to RC4 stack roller retreat during System ready.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the jam removal knob rotates softly"
594GJ00
Failure of RC4 stack roller retreat during System ready.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
594GH00
Encoder Sensor(GS413) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during System ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
594GG00
Encoder Sensor(GS413) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during System ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
594GE00
Detect GS408(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle FM homeposition movement durting System ready.. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove note."
© Hyosung TNS Inc. All Rights Reserved.
210
Error Code manual
Problem Code 594GD00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Detect GS401, GS402 as excessive notes during Customer Change..
"0. During the """""Change Customer""""" the sensor(GS401, GS402) is detected as excessive notes1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove note."
594GC00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during System ready. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
594GB00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during System ready. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
594GA00
RC4 solenoid echo disorder error during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (D) after removing recycle cassette4. Replace the cassette when same error occurs" Failure to RC4 push pressure movement during "0. During the """""Change Customer""""" mode, the push pressure sensor(GS408) Customer Change. is not detected while the PP(push Plate) move up in the RC(D)1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the upper side of the recycle cassette6. Check the sensor(GS308), related cable and P_Roller Assy"
594G800
594G700
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle System ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
594G600
Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during System ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
594G500
Failure of RC4 stack roller retreat during Customer Change.
594G400
Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the System ready. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
594G200
Failure to move stack position of RC4 PP during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
594G100
Failure of return notes to RC4 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5947500
GS405 error occurred by the notes disorder on the during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5946500
Error occurred by the Return Transport Path(GS405) during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"0. During the """""Change Customer""""" mode, the GS413 that is stack sheet position control sensor is not """""Light"""""(The sensor(GS413) should be """""Light""""" after """""Change Customer""""" mode)1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly6. Exchange the RC if occur same error"
© Hyosung TNS Inc. All Rights Reserved.
211
Error Code manual
Problem Code 5945500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Transport Path on the GS405 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5942500
Error occurred by the notes remained on the GS405 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5942100
Error occurred by the notes remained on the GS401 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5941500
GS405 sensor jam during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5941200
GS402 sensor jam during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5941100
GS401 sensor jam during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
593S200 593S100 593R300
RC3 undifined command during System ready. RC3 undifined return value during System ready. RC3 message timeout error during postprocessing to System ready Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
593R200
RC3 message timeout error during System ready Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
593R100
RC3 message timeout error during System ready Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
593J300
RC3 full check failure during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Check the stage status after open the recycle cassette(C)5. Check contamination status of the GS312 sensor."
593GL00
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle System ready.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS307 sensor status if there are No notes or substance"
593GK00
Failure to RC3 stack roller retreat during System ready.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the jam removal knob rotates softly"
593GJ00
Failure of RC3 stack roller retreat during System ready.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
593GH00
Encoder Sensor(GS313) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during System ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
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212
Error Code manual
Problem Code 593GG00
593GE00
593GD00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS313) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during System ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
Detect GS308(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle FM homeposition movement durting System ready.. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove note." Detect GS301, GS302 as excessive notes during "0. During the """""Change Customer""""" the sensor(GS301, GS302) is detected as Customer Change.. excessive notes1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove note."
593GC00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during System ready. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
593GB00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during System ready. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
593GA00
RC3 solenoid echo disorder error during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (C) after removing recycle cassette4. Replace the cassette when same error occurs" Failure to RC3 push pressure movement during "0. During the """""Change Customer""""" mode, the push pressure sensor(GS308) Customer Change. is not detected while the PP(push Plate) move up in the RC(C)1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the upper side of the recycle cassette6. Check the sensor(GS308), related cable and P_Roller Assy"
593G800
593G700
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle System ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
593G600
Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during System ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
593G500
Failure of RC3 stack roller retreat during Customer Change.(sensor error)
593G400
Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the System ready. cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
593G200
Failure to move stack position of RC3 PP during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
593G100
Failure of return notes to RC3 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"0. During the """""Change Customer""""" mode, the GS113 that is stack sheet position control sensor is not """""Light"""""(The sensor(GS313) should be """""Light""""" after """""Change Customer""""" mode)1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly6. Exchange the RC if occur same error"
© Hyosung TNS Inc. All Rights Reserved.
213
Error Code manual
Problem Code 5937500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS305 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5936500
Error occurred by the Return Transport Path(GS305) during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5935500
Error occurred by the Transport Path on the GS305 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5932500
Error occurred by the notes remained on the GS305 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5932100
Error occurred by the notes remained on the GS301 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5931500
GS305 sensor jam during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5931200
GS302 sensor jam during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5931100
GS301 sensor jam during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
592S200 592S100 592R300
RC2 undifined command during System ready. RC2 undifined return value during System ready. RC2 message timeout error during postprocessing to System ready Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
592R200
RC2 message timeout error during System ready Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
592R100
RC2 message timeout error during System ready Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
592J300
RC2 full check failure during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Check the stage status after open the recycle cassette(B)5. Check contamination of GS212 sensor."
592GL00
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle System ready.(Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS207 sensor status if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
214
Error Code manual
Problem Code 592GK00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to RC2 stack roller retreat during System ready.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the jam removal knob rotates softly"
592GJ00
Failure of RC2 stack roller retreat during System ready.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
592GH00
Encoder Sensor(GS213) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during System ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
592GG00
Encoder Sensor(GS213) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during System ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
592GE00
Detect GS208(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle FM homeposition movement durting System ready.. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove note." Detect GS201, GS202 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle System ready.. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove note." Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during System ready Repair. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
592GD00
592GC00
592GB00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during System ready Repair. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
592GA00
RC2 solenoid echo disorder error during System ready "1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle Repair. cassette (B) after removing recycle cassette4. Replace the cassette when same error occurs" Failure to RC2 push pressure movement during "0. During the """""Change Customer""""" mode, the push pressure sensor(GS208) Customer Change. is not detected while the PP(push Plate) move up in the RC(B)1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the upper side of the recycle cassette6. Check the sensor(GS208), related cable and P_Roller Assy"
592G800
592G700
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle System ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
592G600
Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during System ready. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
592G500
Failure of RC2 stack roller retreat during System ready.(sensor error)
592G400
Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the System ready. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
592G200
Failure to move stack position of RC2 PP during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
© Hyosung TNS Inc. All Rights Reserved.
215
Error Code manual
Problem Code 592G100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure of return notes to RC2 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5927500
Error occurred by the notes disorder on the GS205 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5926500
Error occurred by the Return Transport Path(GS205) during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5925500
Error occurred by the Transport Path on the GS205 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5922500
Error occurred by the notes remained on the GS205 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5922100
Error occurred by the notes remained on the GS201 during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5921500
GS205 sensor jam during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5921200
GS202 sensor jam during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5921100
GS201 sensor jam during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
591R300
RC1 message timeout error during postprocessing to System ready Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
591R200
RC1 message timeout error during System ready Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
591R100
RC1 message timeout error during System ready Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
591J300
RC1 full check failure during System ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check contamination of sensor GS112"
© Hyosung TNS Inc. All Rights Reserved.
216
Error Code manual
Problem Code 591GL00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle System ready.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS107 sensor status if there are No notes or substance"
591GK00
Failure of RC1 stack roller retreat during System ready.(Motor status error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
591GJ00
Failure of RC1 stack roller retreat during System ready.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
591GH00
Encoder Sensor(GS113) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during System ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
591GG00
Encoder Sensor(GS113) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during System ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
591GE00
Detect GS108(separate pressure) as excessive note at "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle FM homeposition movement durting System ready.. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove note." Detect GS101, GS102 as excessive notes during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle System ready.. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove note." Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during System ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
591GD00
591GC00
591GB00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during System ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
591GA00
RC1 solenoid echo disorder error during System ready. "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette(A) and reload4. Replace the cassette when same error occurs"
591G800
Failure to RC1 push pressure movement during Customer Change.
591G700
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle System ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
591G600
Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit falling back and avoiding during System ready. 2. Open the Mid Transport Path 3. Remove the recycle cassette (A) 4. Put down the Stage after open the recycle cassette door (A) 5. Check the jam removal knob rotates softly"
591G500
Failure of RC1 stack roller retreat during Customer Change.(sensor error)
"0. During the """""Change Customer""""" mode, the push pressure sensor(GS108) is not detected while the PP(push Plate) move up in the RC(A)1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette6. Check the sensor(GS108), related cable and P_Roller Assy"
"0. During the """""Change Customer""""" mode, the GS113 that is stack sheet position control sensor is not """""Light"""""(The sensor(GS113) should be """""Light""""" after """""Change Customer""""" mode)1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly6. Exchange the RC if occur same error"
© Hyosung TNS Inc. All Rights Reserved.
217
Error Code manual
Problem Code 591G400
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit retreat movement in the System ready. 2. Open the Mid Transport Path 3. Remove the recycle cassette (A) 4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down 6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
591G200
Failure to move stack position of RC1 PP during Customer Change.
"0. when the PP(Push Plate) moves down in the cassette, the sensor(GS114) signal is not changed to """""Light"""""1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette(A)4. Open the recycle cassette door(A)5. Check cassette state to move PP up and down6. Check to see if FP(Front Plate) goes down smoothly7. Check to see if the door is broken(the upper edge of the door's right side(Key part)) if you don't find any problem"
591G100
Failure of return notes to RC1 during System ready.
"1. Open the lower unit 2. Open the Mid Transport Path 3. Remove the recycle cassette (A) 4. Put down the Stage after open the recycle cassette door (A) 5. Remove notes and substance using jam removal Knob in the upper side 6. Check whether the sensor is contaminated or not if there are No notes or substance"
5917500
Error occurred by the notes disorder on the GS105 during System ready.
"1. Open the lower unit 2. Open the Mid Transport Path 3. Remove the recycle cassette (A) 4. Put down the Stage after open the recycle cassette door (A) 5. Remove notes and substance using jam removal Knob in the upper side 6. Check whether the sensor is contaminated or not if there are No notes or substance"
5916500
Error occurred by the Return Transport Path(GS105) during System ready.
"1. Open the lower unit 2. Open the Mid Transport Path 3. Remove the recycle cassette (A) 4. Put down the Stage after open the recycle cassette door (A) 5. Remove notes and substance using jam removal Knob in the upper side 6. Check whether the sensor is contaminated or not if there are No notes or substance"
5915500
Error occurred by the Transport Path on the GS105 during System ready.
"1. Open the lower unit 2. Open the Mid Transport Path 3. Remove the recycle cassette (A) 4. Put down the Stage after open the recycle cassette door (A) 5. Remove notes and substance using jam removal Knob in the upper side 6. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the lower unit 2. Open the Mid Transport Path 3. Remove the recycle cassette (A) 4. Put down the Stage after open the recycle cassette door (A) 5. Remove notes and substance using jam removal Knob in the upper side 6. Check whether the sensor is contaminated or not if there are No notes or substance"
5912500
Error occurred by the notes remained on the GS105 during System ready.
"1. Open the lower unit 2. Open the Mid Transport Path 3. Remove the recycle cassette (A) 4. Put down the Stage after open the recycle cassette door (A) 5. Remove notes and substance using jam removal Knob in the upper side 6. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
218
Error Code manual
Problem Code 5912200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS102 during System ready.
"1. Open the lower unit 2. Open the Mid Transport Path 3. Remove the recycle cassette (A) 4. Put down the Stage after open the recycle cassette door (A) 5. Remove notes and substance using jam removal Knob in the upper side 6. Check whether the sensor is contaminated or not if there are No notes or substance"
5912100
Error occurred by the notes remained on the GS101 during System ready.
"1. Open the lower unit 2. Open the Mid Transport Path 3. Remove the recycle cassette (A) 4. Put down the Stage after open the recycle cassette door (A) 5. Remove notes and substance using jam removal Knob in the upper side 6. Check whether the sensor is contaminated or not if there are No notes or substance"
5911500
GS105 sensor jam during System ready.
"1. Open the lower unit 2. Open the Mid Transport Path 3. Remove the recycle cassette (A) 4. Put down the Stage after open the recycle cassette door (A) 5. Remove notes and substance using jam removal Knob in the upper side 6. Check whether the sensor is contaminated or not if there are No notes or substance"
5911200
GS102 sensor jam during System ready.
"1. Open the lower unit 2. Open the Mid Transport Path 3. Remove the recycle cassette (A) 4. Put down the Stage after open the recycle cassette door (A) 5. Remove notes and substance using jam removal Knob in the upper side 6. Check whether the sensor is contaminated or not if there are No notes or substance"
5911100
GS101 sensor jam during System ready.
"1. Open the lower unit 2. Open the Mid Transport Path 3. Remove the recycle cassette (A) 4. Put down the Stage after open the recycle cassette door (A) 5. Remove notes and substance using jam removal Knob in the upper side 6. Check whether the sensor is contaminated or not if there are No notes or substance"
590R300
BM message timeout error during postprocessing to System ready Error.
590R200
590R100
590NC00
590G200
590G100 5902Q00
5902P00
"1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization" BM message timeout error during System ready "1. Operate to initialize BRM(Recovery) Transaction. 2. Reboot the system when same error occurred (message timeout error) after initialization" BM message timeout error during System ready Ready. "1. Operate to initialize BRM(Recovery) 2. Reboot the system when same error occurred (message timeout error) after initialization" Failure to check the last note at the termination of mid "1. Operate to initialize BRM(Recovery) transport path during System ready. 2. Reboot the system when same error occurred (message timeout error) after initialization" Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit during System ready. 2. Open the CSM and TE(12) 3. Remove notes and substance from the gate in the Rear Transport Path" Failure to 3 Way Gate 0 degree mode conversion during System ready. Error occurred by the notes remained on the GS034 during System ready.
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" "1. Open the upper unit 2. Open the CSM and TE(12) 3. Remove notes and substance from the gate in the Rear Transport Path"
Error occurred by the notes remained on the GS033 during System ready.
"1. Open the lower unit 2. Rotate the knob of the Mid Transport Path 3. Remove notes and substance in the Mid Transport Path(13) 4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
219
Error Code manual
Problem Code 5902N00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS032 during System ready.
"1. Open the lower unit 2. Rotate the knob of the Mid Transport Path 3. Remove notes and substance in the Mid Transport Path(13) 4. Check whether the sensor is contaminated or not if there are No notes or substance"
5902M00
Error occurred by the notes remained on the GS031during System ready.
"1. Open the lower unit 2. Rotate the knob of the Mid Transport Path 3. Remove notes and substance in the Mid Transport Path(13) 4. Check whether the sensor is contaminated or not if there are No notes or substance"
5902K00
Error occurred by the notes remained on the GS703 during System ready.
"1. Open the upper unit 2. Open the TE(Temporary Escrow) (12) 3. Rotate a knob of TE(12) 4. Remove notes and substance in the Rear Transport Path(11)"
5902J00
Error occurred by the notes remained on the GS619 during System ready.
"1. Open the upper unit 2. Open the customer service module (CSM) 3. Remove notes and substance in the Rear Transport Path(11) 4. Check whether the sensor is contaminated or not if there are No notes or substance"
5902H00
Error occurred by the notes remained on the GS618 during System ready.
"1. Open the upper unit 2. Open the customer service module (CSM) 3. Remove notes and substance in the Rear Transport Path(11) 4. Check whether the sensor is contaminated or not if there are No notes or substance"
5902G00
Error occurred by the notes remained on the GS614 during System ready.
"1. Open the upper unit 2. Open the customer service module (CSM) 3. Remove notes and substance in the CSM(3) 4. Check whether the sensor is contaminated or not if there are No notes or substance"
5902B00
Error occurred by the notes remained on the GS022 during System ready.
"1. Open the lower unit 2. Open the Mid Transport Path 3. Remove the banknotes and the foreign substance from the reject cassette (19) 4. Check whether the sensor is contaminated or not if there are No notes or substance"
5902A00
Error occurred by the notes remained on the GS021 during System ready.
5902600
Error occurred by the notes remained on the GS006 during System ready.
"1. Open the lower unit 2. Remove notes and substance in the Mid Transport Path(13) 3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit 2. Open the TE(Temporary Escrow) (12) 3. Open the cassette not received(9) 4. Remove notes and substance in the Rear Transport Path(7) 5. Check whether the sensor is contaminated or not if there are No notes or substance"
5902500
Error occurred by the notes remained on the GS005 during System ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5902400
Error occurred by the notes remained on the GS004 during System ready.
"1. Open the upper unit 2. Open the TE(Temporary Escrow) (12) 3. Remove notes and substance in the Rear Transport Path(11) 4. Check whether the sensor is contaminated or not if there are No notes or substance"
5902300
Error occurred by the notes remained on the GS003 during System ready.
"1. Open the upper unit 2. Open the customer service module (CSM) 3. Open the BC(5) 4. Remove the notes and the substance from the Front Transport Path (4) 5. Check whether the sensor is contaminated or not if there are No notes or substance"
5902200
Error occurred by the notes remained on the GS002 during System ready.
"1. Open the upper unit 2. Open the customer service module (CSM) 3. Open the BC(5) 4. Remove the notes and the substance from the Front Transport Path (4) 5. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
220
Error Code manual
Problem Code 5902100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS801 during System ready.
"1. Open the upper unit 2. Open the customer service module (CSM) 3. Open the BC(5) 4. Remove the notes and the substance from the Front Transport Path (4) 5. Check whether the sensor is contaminated or not if there are No notes or substance"
58US300
USB command data length error during Notes Out.
"1. Check USB connection2. Operate to initialize BRM(Recovery)"
58US100 58BS200
USB sequence number duplicate error during Notes Out. connection MI error during Notes Out. RBU
1. Restart over AP-SP "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
58BS100
RBU connection sequence error during Notes Out.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
58BS000
RBU communication timeout error during Notes Out.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
58AR700
RBU response message timeout error during Notes Out.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
58AR300
Message timeout error during postprocessing to Notes "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Out Error. occurred (message timeout error) after initialization"
58AR200
Message timeout error during Notes Out Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
58AR100
Message timeout error during Notes Out Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
58AH500
Error to NVRAM(128denominations) Read/ Write during Notes Out.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
58AEF00
RBU RS485 connection line disorder during Notes Out. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
58AEE00
RBU RS485 communication sequence disorder during Notes Out.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
58AE600
Error to received Notes Out transaction during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
58AE400
Notes Out transaction was executed without Initializing after power on. Received operation command without System Info Read during Notes Out. Status on not operation receiption command during Notes Out. Received operation command without Initial Info Set during Notes Out. Status of BC open before the operation during Notes Out. Status of BMD removal before the operation during Notes Out.
58AE300 58AE200 58AE100 58AAA00 58AA900
58AA800
58AA700 58AA600 58AA400 58AA300 58AA200 58AA100
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Open the upper unit2. Check the lock lever in the BC" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. operation during Notes Out. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" Status of RJC removal before the operation during "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Notes Out. Load/Removal" Status of CSM open before the operation during Notes "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011" Out. Status of BMU removal before the operation during 1. Check Load/Removal of the upper unit Notes Out. Status of BMU inter lock detachment before the "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error operation during Notes Out. occures" Status of TE open before the operation during Notes "1. Open the upper Unit2. Check open/close of TE(12)" Out. of UTC removal before the operation during Status "1. Open the upper unit2. Check removal of the cassette not received(9)" Notes Out.
© Hyosung TNS Inc. All Rights Reserved.
221
Error Code manual
Problem Code 586R300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
CSM message timeout error during postprocessing to Notes Out Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
586R200
CSM message timeout error during Notes Out Transaction.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
586R100
CSM message timeout error during Notes Out Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
586PA00 586P900
PP preparation stop error during Notes Out. Error of reverting notes during Notes Out.
586P800 586P700 586P600 586P500 586P400 586P300 586P200 586P100 586M600 586M500 586M100 586G500 586G400 586G300 586G200 586G100 5862600
1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the CSM(3)" PP stack control(during stacking) error during Notes "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Out. Check PP rotates softly using knob of the CSM(1)" PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Notes Out. Check PP rotates softly using knob of the CSM(1)" PP notes alignment error during Notes Out. "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP notes out position movement error during Notes "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Out. Check PP rotates softly using knob of the CSM(1)" PP lose return position movement error during Notes "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Out. Check PP rotates softly using knob of the CSM(1)" PP Separate position movement error during Notes "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Out. Check PP rotates softly using knob of the CSM(1)" PP deposit position movement error during Notes Out. "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Notes Out. Check PP rotates softly using knob of the CSM(1)" Shutter Close error initializing stopper during Notes "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside Out. of CSM" Stopper up error during Notes Out. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" Stopper Init error during Notes Out. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" BP notes out position error during Notes Out. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" BP separate control error during Notes Out. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" BP separate position movement error during Notes "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and Out. substance inside of the CSM" BP notes out error during Notes Out. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" BP stack position movement error during Notes Out. "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" The status of no notes in the CSM changed The status "1. Open the upper unit2. Open the CSM shutter(1)3. Check the notes and of notes remain in the CSM during Withdrawal . substance inside of CSM4. Check the sensors related with error"
5862500
The status of notes remain in the CSM changed status "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance of no notes in the CSM during Withdrawal . inside of CSM4. Check the sensors related with error"
5852500
Error occurred by the notes remained on the GS405 during Notes Out.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5842500
Error occurred by the notes remained on the GS405 during Notes Out.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5832500
Error occurred by the notes remained on the GS305 during Notes Out.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
222
Error Code manual
Problem Code 5822500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS205 during Notes Out.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5812500
Error occurred by the notes remained on the GS105 during Notes Out.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
57US300
USB command data length error during Withdrawal.
"1. Check USB connection2. Operate to initialize BRM(Recovery)"
57US100 57BS200
USB sequence number duplicate error during Withdrawal. RBU connection MI error during Withdrawal.
1. Restart over AP-SP "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
57BS100
RBU connection sequence error during Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
57BS000
RBU communication timeout error during Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
57BHG00 57BHF00
No detect inter lock during RC EEPROM R/W during Withdrawal. RC5 EEPROM data verify error during Withdrawal.
57BHE00
RC4 EEPROM data verify error during Withdrawal.
57BHD00
RC3 EEPROM data verify error during Withdrawal.
57BHC00
RC2 EEPROM data verify error during Withdrawal.
57BHB00
RC1 EEPROM data verify error during Withdrawal.
57BHA00
RC5 EEPROM Write error during Withdrawal.
57BH900
RC4 EEPROM Write error during Withdrawal.
57BH800
RC3 EEPROM Write error during Withdrawal.
57BH700
RC2 EEPROM Write error during Withdrawal.
57BH600
RC1 EEPROM Write error during Withdrawal.
57BH500
RC5 EEPROM read error during Withdrawal.
57BH400
RC4 EEPROM read error during Withdrawal.
57BH300
RC3 EEPROM read error during Withdrawal.
57BH200
RC2 EEPROM read error during Withdrawal.
57BH100
RC1 EEPROM read error during Withdrawal.
57ASY00 57ASX00
Withdrawal demand count is 0 itn the Withdrawal. Withdrawal demand count more than relevant CST remains count in the Withdrawal. RC5 is not possible for Withdrawal. RC4 is not possible for Withdrawal. RC3 is not possible for Withdrawal. RC2 is not possible for Withdrawal. RC1 is not possible for Withdrawal . Exceed demand for maximum withdrawal count error during Withdrawal. Separate count is more than Remain count when updating notes count duringduring Withdrawal.
"1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" 1. Operate to initialize BRM(Recovery) 1. Initialize BRM unit (recovery)
57ASW00 57ASV00 57ASU00 57AST00 57ASS00 57ASR00 57AS800
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
© Hyosung TNS Inc. All Rights Reserved.
223
Error Code manual
Problem Code 57AS700 57ARJ00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Comparative error when Withdrawal denomination/note 1. Operate to initialize BRM(Recovery) count set. Message timeout error during Stop Ready during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Withdrawal. occurred (message timeout error) after initialization"
57ARC00
BC response message timeout error during Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
57ARB02
Message timeout error for processing notes remained in the auto recovery of Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
57ARA01
BM notes revert message timeout error when auto recoveryduring Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
57AR900
Stack ready message timeout error when auto recoveryduring Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
57AR700
RBU response message timeout error during Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
57AR300
Message timeout error during error postprocessing of Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
57AR200
Message timeout error during transation operation in the Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
57AR100
Message timeout error during operation ready in the Withdrawal .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
57ANR00
In case of difference between RJC stack count and RC separate count at auto-recovery test operation during Withdrawal. Failure to stacking other cassette at JAM recovery during withdrawal.. "Case of below is semi OK.When RC setting count is 0 during withdrawal, separation is set to sop. Actual count is more than remain count, remain count is more than count.." CSMrequire stack count is different with BC Normal Pass count during Withdrawal. Error to NVRAM(128denominations) Read/ Write during Withdrawal.
1. Operate to initialize BRM(Recovery)
57AEF00
RBU RS485 connection line disorder during Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
57AEE00
RBU RS485 communication sequence disorder during Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
57AE600
Error to received Withdrawal during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
57AE400
Withdrawal transaction was executed without Initializing after power on. Received execute command without Read System Info. during Withdrawal . Status on not operation receiption command during Withdrawal . Received operation command without Initail Info Set during Withdrawal . Status of RC empty before the operation during Withdrawal. Status of UTC2 full before the operation during Withdrawal . Status of UTC1 full before the operation during Withdrawal. Status of RJC full before the operation during Withdrawal.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes quantity in the recycle cassettes(A~E)" "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note cassette(10) is full" "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette not received(9) is full" "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
Status of BC open before the operation during Withdrawal.
"1. Open the upper unit2. Check the lock lever in the BC"
57ANQ00 57ANL00
57ANA00 57AH500
57AE300 57AE200 57AE100 57AAF00 57AAE00 57AAD00 57AAC00
57AAA00
1. Operate to initialize BRM(Recovery) "1. Check actual count and SPL screen count.2. Setting RC count match actual count.3. Operate to initialize BRM(Recovery)" 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
224
Error Code manual
Problem Code 57AA900
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of BMD removal before the operation during Withdrawal.
57AA800
Status of BMD inter lock detachment before the operation during Withdrawal.
57AA700
Status of RJC removal before the operation during Withdrawal. Status of CSM open before the operation during Withdrawal. Status of BMU removal before the operation during Withdrawal. Status of BMU inter lock detachment before the operation during Withdrawal. Status of TE open before the operation during Withdrawal. Status of UTC removal before the operation during Withdrawal. Status of remaining notes on the ReturnTransport Path(GS802) before the operation during Withdrawal .
57AA600 57AA400 57AA300 57AA200 57AA100 57A2W00
"1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011" 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
57A2Q00
Status of remaining notes on the ReturnTransport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove (GS034) before the operation during Withdrawal . notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
57A2P00
Status of remaining notes on the ReturnTransport Path(GS033) before the operation during Withdrawal .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
57A2N00
Status of remaining notes on the ReturnTransport Path(GS032) before the operation during Withdrawal .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
57A2M00
Status of remaining notes on the ReturnTransport Path(GS031) before the operation during Withdrawal .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
57A2K00
Status of remaining notes on the ReturnTransport Path "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of (GS703) before the operation during Withdrawal . TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
57A2J00
Status of remaining notes on the ReturnTransport Path(GS619) before the operation during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
57A2H00
Status of remaining notes on the ReturnTransport Path(GS618) before the operation during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
57A2G00
Status of remaining notes on the ReturnTransport Path(GS614) before the operation during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
57A2C00
Error occurred by the notes remained in the BCU(CIS Sensor or DD Sensor) during Withdrawal .
1. Open the upper unit. 2. Open CSM 3. Open BC(5) 4. Remove the notes and substance on the Rear Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance
57A2B00
Status of remaining notes on the ReturnTransport Path(GS022) before the operation during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
57A2A00
Status of remaining notes on the ReturnTransport "1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(GS021) before the operation during Withdrawal . Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance"
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225
Error Code manual
Problem Code 57A2600
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of remaining notes on the ReturnTransport Path(GS006) before the operation during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
57A2500
Status of remaining notes on the ReturnTransport Path(GS005) before the operation during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
57A2400
Status of remaining notes on the ReturnTransport Path(GS004) before the operation during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
57A2300
Status of remaining notes on the ReturnTransport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Path(GS003) before the operation during Withdrawal . Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
57A2200
Status of remaining notes on the ReturnTransport Path(GS002) before the operation during Withdrawal .
57A2100
Status of remaining notes on the ReturnTransport Path(GS801) before the operation during Withdrawal .
579P100
RJC moter error during Withdrawal.
579J100
RJC full detection error during Withdrawal.
5791500
RJC GSA05 dark jam error Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5791300
RJC GSA03 dark jam error during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
578S900
Receive retry error from BC during Withdrawal.
578S400
Receive ETC. error from BC during Withdrawal.
"1. Initialize BRM unit (recovery)2. Reboot the system when same error occurred (message timeout error) after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
578S200
Receive abnormal BCC from BC during Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
578S100
Receive abnormal MI from BC during Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
578RJ00
BC message timeout error during Stop Ready Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
578R900
BC message timeout error during Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
578R300
BC message timeout error during postprocessing of Withdrawal Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
578R200
BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal. occurred (message timeout error) after initialization"
578R100
BC message timeout error during operation ready in the Withdrawal.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Check the stage after open the door and push the lever5. Check the sensor." "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
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226
Error Code manual
Problem Code 578HS29 578HS28 578HS22 578HS1B 578HS1A 578HS19 578HS18 578HS17 578HS15 578HS14 578HS13 578HS12 578HS11 578HS08 578HS05 578HS04 578HS03 578HS02 578HS01 578HJ03 578HJ02 578HJ01 578HI04 578HI03 578HI02 578HI01 578HG37
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the Withdrawal. Error of the BC Stop DAC Set Fail Scan Driver Init During in the Withdrawal. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Withdrawal. Error of the Hall Sensor Shading Fail BCU Ready During in the Withdrawal. Error of the Hall Sensor Dac Set Fail BCU Ready During in the Withdrawal. Error of the MR/UV/DD Sampling BCU Ready During in the Withdrawal. Error of the DAC Set Fail BCU Ready During in the Withdrawal. Error of the AFE Chip Set BCU Ready During in the Withdrawal. Error of the CIS Shading BCU Ready During in the Withdrawal. Error of the Light Source Set Fail BCU Ready During in the Withdrawal. Error of the CIS Led On Value Set Fail BCU Ready During in the Withdrawal. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the Withdrawal. Error of the Fpga Write BCU Ready During in the Withdrawal. Error of the DAC Set Fail Scan Driver Init During in the Withdrawal. Error of the CIS Shading Scan Driver Init During in the Withdrawal. Error of the Light Source Set Fail Scan Driver Init During in the Withdrawal. Error of the CIS Led On Value Set Fail Scan Driver Init During in the Withdrawal. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Withdrawal. Error of the Fpga Write Scan Driver Init During in the Withdrawal. Error of Currency Set Recognition Algorithm in the Withdrawal. Error of Ready Recognition Algorithm in the Withdrawal. Error of Initialize Recognition Algorithm in the Withdrawal. Error of Timeout during BcUsbTask Message in the Withdrawal. Error of Timeout during UartTask Message in the Withdrawal. Error of Timeout during ScanTask Message Message in the Withdrawal. Error of Timeout during RecogTask Message in the Withdrawal. Error of transaction setting during receiving BCU mode command in the Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading" "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
578HG36
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command in the Withdrawal. the system when same error occurred (message timeout error) after initialization"
578HG24
Error of encoder set-up mode during receiving BCU ready command in the Withdrawal .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
578HG23
Error of set up for DD sensor DAC during receiving BCU ready command in the Withdrawal .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
578HG22
Error of DD sensor initialization during receiving BCU ready command in the Withdrawal .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
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227
Error Code manual
Problem Code 578HG21
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of power on during receiving BCU ready command in the Withdrawal .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
578HG20
Error to initialize CIS during receiving BCU ready command in the Withdrawal .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
578HG12
BC spec differs from data write command paramter during Withdrawal .
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
578HG11
Error of no country code set up during receiving BCU ready command in the Withdrawal . Error of no recognition DB for the country during receiving BCU data write command in the Withdrawal .
578HF09
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" Error of country-code set up during receiving BCU data "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system write command in the Withdrawal . when same error occurred after initialization" Error of available support country numbers set up "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system during receiving BCU data write command in the when same error occurred after initialization" Withdrawal Error of BCU. undefined command reception during "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Withdrawal. occurred after initialization" Error of the BC insert direction during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error command in the Withdrawal. occurred after initialization" Error of the recognition level set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error command in the Withdrawal. occurred after initialization" Error of mode set up during BCU ready command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error the Withdrawal. occurred after initialization" Error of the transaction ready set up during BCU ready "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error command in the Withdrawal. occurred after initialization" Error of the recognition level set up during BCU mode "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error command in the Withdrawal. occurred after initialization" Error of mode set up during BCU Mode Command in "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error the Withdrawal. occurred after initialization" Error to load recognition DB #10 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #09 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #08 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #07 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #06 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #05 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #04 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #03 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #02 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load recognition DB #01 during Withdrawal. "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to FPGA Read during Withdrawal. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
578HF08
Error to FPGA initialize during Withdrawal.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
578HF07
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
578HF06
Error to load to info of BC FPGA header during Withdrawal. Error to BC FPGA configuration during Withdrawal.
578HF05 578HF04
Error to BC FPGA data checksum during Withdrawal. Error to load recognition DB table during Withdrawal.
578HF03
Error to load shading data of the CIS during Withdrawal. Error GS801A, GS801B, GS802A, GS802B during Withdrawal.
"1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
578HG10
578HG09 578HG08 578HG07 578HG06 578HG05 578HG04 578HG03 578HG02 578HG01 578HF20 578HF19 578HF18 578HF17 578HF16 578HF15 578HF14 578HF13 578HF12 578HF11
578HA15
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
"1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
© Hyosung TNS Inc. All Rights Reserved.
228
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 578HA14
Error GS801B, GS802A, GS802B during Withdrawal.
"1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
578HA13
Error GS801A, GS802A, GS802B during Withdrawal.
"1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
578HA12
Error GS802A, GS802B during Withdrawal.
"1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
578HA11
Error GS801A, GS801B, GS802B during Withdrawal.
"1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
578HA10
Error GS801B, GS802B during Withdrawal.
"1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
578HA09
Error GS801A, GS802B during Withdrawal.
"1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
578HA08 578HA07
Error GS802B during Withdrawal. Error GS801A, GS801B, GS802A during Withdrawal.
"1. Check GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
578HA06
Error GS801B, GS802A during Withdrawal.
"1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
578HA05
Error GS801A, GS802A during Withdrawal.
"1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
578HA04 578HA03
Error GS802A during Withdrawal. Error GS801A, GS801B during Withdrawal.
"1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
578HA02 578HA01 577RJ00
Error GS801B during Withdrawal. Error GS801A during Withdrawal. TE message timeout error during Stop Ready Withdrawal.
"1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
577R300
TE message timeout error during postprocessing of Withdrawal Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
577R200
TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error int the Withdrawal. occurred (message timeout error) after initialization"
577R100
TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Withdrawal. occurred (message timeout error) after initialization"
577J300
Normal end is not possible during Withdrawal.
"0. Check whether the sensor(GS705, GS706, GS708) is contaminated (blocked) by cash / notes or a foriegn substance / material1. Initialize BRM unit (recovery)"
577J100
TE drum full during Withdrawal.
577G700
Detect the rear end in the tape during Withdrawal.
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes remain in the TE" "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
577G600
No detect the front end in the tape during Withdrawal.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
577G500
Detect the front end in the tape during Withdrawal.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
577G400
No detect the front end in the tape during Withdrawal.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
577G300
Moter stop disorder during Withdrawal.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
577G200
Motor's separate Direction running disorder during Withdrawal. Motor's stack direction running disorder during Withdrawal. Error occurred by the notes remained on the GS709 Withdrawal.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5772300
Error occurred by the notes remained on the GS703 Withdrawal.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5772200
Error occurred by the notes remained on the GS702 Withdrawal.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
577G100 5772800
Problem Description
Troubleshooting
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
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229
Error Code manual
Problem Code 5772100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS701 Withdrawal.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5771300
GS703 dark jam during Withdrawal.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
576RJ00
CSM message timeout error during Stop Ready in the Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
576R300
CSM message timeout error during postprocessing of Withdrawal Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
576R200
CSM message timeout error during transaction operation in the Withdrawal .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
576R100
CSM message timeout error during operation ready in the Withdrawal .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
576PA00 576P900
PP ready stop error during Withdrawal . Error of reverting notes during Withdrawal .
576P800 576P700 576P600 576P500 576P400 576P300 576P200 576P100 576M700 576M600 576M500 576M400 576M300 576M100
576GF00
1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the CSM(3)" PP stack control(during stacking) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal . Check PP rotates softly using knob of the CSM(1)" PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal . Check PP rotates softly using knob of the CSM(1)" PP notes alignment error during Withdrawal . "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP notes out error during Withdrawal . "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP lose return position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal . Check PP rotates softly using knob of the CSM(1)" PP separate position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal . Check PP rotates softly using knob of the CSM(1)" PP deposit position movement error during Withdrawal "1. Open the upper unit2. Check the notes and substance inside of the CSM3. . Check PP rotates softly using knob of the CSM(1)" PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal . Check PP rotates softly using knob of the CSM(1)" Shutter is forcibly opend during Withdrawal. "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside of CSM" Shutter Close error initializing stopper during "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside Withdrawal. of CSM" Stopper up error during Withdrawal. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" Stopper down error during Withdrawal. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" Shutter close error during Withdrawal. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" Stopper down error during Withdrawal. "0. During the shutter motor(GM604 : Shutter Motor) runs, the sensor(GS569) is not changed to (D->L) or (L->D)0. During the shutter(GM604 : Shutter Motor) close, the sensors(GS658 & GS659 & 653) are all not changed to """""Light"""""* Shutter Open : GS658 Dark & GS659 Dark* Shutter Half Close : GS658 Light & GS659 Dark* Shutter Close : GS658 Light & GS659 Light1. Open the Upper Unit(BMU)2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM4. After the shutter close, check the sensor(GS658 or 659) state if the sensor signal is """""Light"""""5. Check the sensor, related cable and connetor"
"1. Open the upper unit.
576GE00
Failure to move gate roller to home position during Withdrawal. Failure to Lift-down during Withdrawal.
2. Check the knob rotates softly in the CSM(2) "
576GD00
Failure to Lift-up during Withdrawal.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
576GC00
Failure to move deposit(stack) position of stack roller during Withdrawal Stack roller (GM605 disorder).
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
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230
Error Code manual
Problem Code 576GB00 576GA00 576G800
576G500 576G400 576G300 576G200 576G100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to move withdrawal(stack) position of stack "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)" roller during Withdrawal Stack roller (GM605 disorder). Failure to revert notes during Withdrawal (Separate "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)" moter disorder). Failure to revert notes during Withdrawal . "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status" BP separate control error during Withdrawal .
"1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" Error of BP separate position movement during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and Withdrawal . substance inside of the CSM" Error of BP deposit position movement during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and Withdrawal . substance inside of the CSM" Error of BP stack position movement during Withdrawal "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and . substance inside of the CSM" Error of receiving notes and position of notes during "0. At the the BP(Back Plate) stack position, the sensor(GS661 & GS651) signal is Withdrawal . not to """""Dark"""""0. During the BP move to the separation section, the sensor(GS655) signal is not changed to """""Dark"""""0. During the BP move to the separation section, the sensor(GS661) signal is not changed to """""Light"""""0. During the BP move to the stack section, the sensor(GS661) signla is not changed to """""Dark""""" from """""Light"""""1. Open the Upper Unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)4. Check the sensor, related cable and connetor"
5762600
The status of no notes in the CSM changed The status "1. Open the upper unit2. Open the CSM shutter(1)3. Check the notes and of notes remain in the CSM during Withdrawal . substance inside of CSM4. Check the sensors related with error"
5762500
The status of notes remain in the CSM changed status "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance of no notes in the CSM during Withdrawal . inside of CSM4. Check the sensors related with error"
5762400 5762100
Undefined command error of CSM during Withdrawal . 1. Operate to initialize BRM(Recovery) Error of notes remaind in the CSM during Withdrawal . "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" Failure to separate required Notes in the RC5 while "1. Check the remained count in the RC" withdrawal stops to sepatate 0 count(NO available RC cassette to separate). An inoperable command, Withdrawal Ready is issued "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error to RC5 during Withdrawal Ready. occurred (message timeout error) after initialization"
575SZ00
575S300
575S200 575S100 575RJ00
Undefined command of RC5 during Withdrawal . Undefined return value of RC5 during Withdrawal . RC5 message timeout error during Stop Ready in the Withdrawal .
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
575R300
RC5 message timeout error during postprocessing of Withdrawal Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
575R200
RC5 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal . occurred (message timeout error) after initialization"
575R100
RC5 message timeout error during operation ready in the Withdrawal .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
575NL00
"Case of below is semi OK.When RC5 setting count is 0 during withdrawal, separation is set to sop. Actual count is more than remain count, remain count is more than require count.."note count of RC5 is 0 Requried separate duringWithdrawal. RC5 empty during Withdrawal.
"1. Check RC5 actual count and SPL screen count.2. Setting RC5 count match actual count.3. Operate to initialize BRM(Recovery)"
575K100 575J200
575GL00
1. Operate to initialize BRM(Recovery) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Check the notes remain after Open the recycle cassette door(E)5. Fill up the Notes if there are no notes6. Check whether the sensor is contaminated if there are Notes."
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS507 sensor status if there are No notes or substance"
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231
Error Code manual
Problem Code 575GK00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to RC5 stack roller retreat during Withdrawal.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the jam removal knob rotates softly"
575GJ00
Failure to RC5 stack roller retreat during Withdrawal.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
575GC00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Withdrawal. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
575GB00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Withdrawal. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
575GA00
RC5 solenoid echo error withdrawal.
575G800
Failure to RC5 push pressure movement during Withdrawal.
575G700
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
575G600
Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
575G500
Failure to RC5 stack roller retreat during Withdrawal.(sensor error)
575G400
Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal . cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
575G300
Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle during separate again from RC5 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check Withdrawal. the jam removal knob rotates softly"
575G200
Failure to move stack position of RC5 PP during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
575G100
Failure of return notes to RC5 during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
575C100
RC5 mis-pickup during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check the upper and the Notes"
5757500
Error occurred by the notes disorder on the GS505 during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (E) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
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232
Error Code manual
Problem Code 5756500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Return Transport Path(GS505) during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5755500
Error occurred by the Transport Path on the GS505 during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5752500
Error occurred by the notes remained on the GS505 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5752200
Error occurred by the notes remained on the GS502 during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5752100
Error occurred by the notes remained on the GS501 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5751500
GS505 sensor jam during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5751200
GS502 sensor jam during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5751100
GS501 sensor jam during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5750500
GS505 light jam error during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side"
574SZ00
Failure to separate required Notes in the RC4 while withdrawal stops to sepatate 0 count(NO available RC cassette to separate). An inoperable command, Withdrawal Ready is issued to RC4 during Withdrawal Ready.
"1. Check the remained count in the RC"
574S200 574S100 574RJ00
Undefined command of RC5 during Withdrawal. Undefined return value of RC4 during Withdrawal . RC4 message timeout error during Ready Stio in the Withdrawal .
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
574R300
RC4 message timeout error during postprocessing of Withdrawal Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
574R200
RC4 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal . occurred (message timeout error) after initialization"
574S300
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
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233
Error Code manual
Problem Code 574R100
574NL00
574K100 574J200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC4 message timeout error during operation ready in the Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"Case of below is semi OK.When RC4 setting count is 0 during withdrawal, separation is set to sop. Actual count is more than remain count, remain count is more than require count.."note count of RC4 is 0 during Requried separate Withdrawal. RC4 empty during Withdrawal.
"1. Check RC4 actual count and SPL screen count.2. Setting RC4 count match actual count.3. Operate to initialize BRM(Recovery)" 1. Operate to initialize BRM(Recovery) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Check the notes remain after Open the recycle cassette door(D)5. Fill up the Notes if there are no notes6. Check whether the sensor is contaminated if there are Notes."
574GL00
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS407 sensor status if there are No notes or substance"
574GK00
Failure to RC4 stack roller retreat during Withdrawal.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the jam removal knob rotates softly"
574GJ00
Failure to RC4 stack roller retreat during Withdrawal.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
574GC00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Withdrawal. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
574GB00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Withdrawal. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
574GA00
RC4 solenoid echo error during Withdrawal.
574G800
Failure to RC4 push pressure movement during Withdrawal .
574G700
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
574G600
Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
574G500
Failure to RC4 stack roller retreat during Withdrawal.(sensor error)
574G400
Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
574G300
Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle during separate again from RC4 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check Withdrawal. the jam removal knob rotates softly"
574G200
Failure to move stack position of RC4 PP during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (D) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
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234
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 574G100
Failure of return notes to RC4 during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
574C100
RC4 mis-pickup during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check the upper and the Notes"
5747500
GS405 note disorder error during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5746500
Error occurred by the Return Transport Path(GS405) during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5745500
Error occurred by the Transport Path on the GS405 during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5742500
Error occurred by the notes remained on the GS405 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5742200
Error occurred by the notes remained on the GS402 during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5742100
Error occurred by the notes remained on the GS401 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5741500
GS405 sensor jam during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5741200
GS402 sensor jam during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5741100
GS401 sensor jam during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5740500
GS405 light jam error during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side"
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
235
Error Code manual
Problem Code 573SZ00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to separate required Notes in the RC3 while withdrawal stops to sepatate 0 count(NO available RC cassette to separate). An inoperable command, Withdrawal Ready is issued to RC3 during Withdrawal Ready.
"1. Check the remained count in the RC"
573S200 573S100 573RJ00
Undefined command of RC3 during Withdrawal. Undefined return value of RC3 during Withdrawal . RC3 message timeout error during Stop Ready in the Withdrawal .
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
573R300
RC3 message timeout error during postprocessing of Withdrawal Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
573R200
RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal. occurred (message timeout error) after initialization"
573R100
RC3 message timeout error during operation ready in the Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
573NL00
"Case of below is semi OK.When RC3 setting count is 0 during withdrawal, separation is set to sop. Actual count is more than remain count, remain count is more than require count.."note count of RC3 is 0 during Requried separate Withdrawal. RC3 empty during Withdrawal.
"1. Check RC3 actual count and SPL screen count.2. Setting RC3 count match actual count.3. Operate to initialize BRM(Recovery)"
573S300
573K100 573J200
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
1. Operate to initialize BRM(Recovery) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Check the notes remain after Open the recycle cassette door(C)5. Fill up the Notes if there are no notes6. Check whether the sensor is contaminated if there are Notes."
573GL00
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS307 sensor status if there are No notes or substance"
573GK00
Failure to RC3 stack roller retreat during Withdrawal.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the jam removal knob rotates softly"
573GJ00
Failure to RC3 stack roller retreat during Withdrawal.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
573GC00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Withdarawal. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
573GB00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Withdarawal. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
573GA00
RC3 solenoid echo error during Withdarawal.
573G800
Failure to RC3 push pressure movement during Withdrawal.
573G700
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
573G600
Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (C) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
© Hyosung TNS Inc. All Rights Reserved.
236
Error Code manual
Problem Code 573G500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to RC3 stack roller retreat during Withdrawal.(sensor error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
573G400
Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
573G300
Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle during separate again from RC3 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check Withdrawal. the jam removal knob rotates softly"
573G200
Failure to move stack position of RC3 PP during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
573G100
Failure of return notes to RC3 during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
573C100
RC3 mis-pickup during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check the upper and the Notes"
5737500
Error occurred by the notes disorder on the GS301 during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5736500
Error occurred by the Return Transport Path(GS305) during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5735500
Error occurred by the Transport Path on the GS305 during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5732500
Error occurred by the notes remained on the GS305 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5732200
Error occurred by the notes remained on the GS302 during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5732100
Error occurred by the notes remained on the GS301 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
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237
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5731500
GS305 sensor jam during Withdrawal .
"0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the GS305 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5731200
GS302 sensor jam during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5731100
GS301 sensor jam during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5730500
GS305 light jam error during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side"
572SZ00
Failure to separate required Notes in the RC2 while withdrawal stops to sepatate 0 count(NO available RC cassette to separate). An inoperable command, Withdrawal Ready is issued to RC2 during Withdrawal Ready.
"1. Check the remained count in the RC"
572S200 572S100 572RJ00
Undefined command of RC2 during Withdrawal . Undefined return value of RC2 during Withdrawal . RC2 message timeout error during Stop Ready in the Withdrawal Ready.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
572R300
RC2Message timeout error during postprocessing of Withdrawal Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
572R200
RC2 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal . occurred (message timeout error) after initialization"
572R100
RC2 message timeout error during operation ready in the Withdrawal .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
572NL00
"Case of below is semi OK.When RC2 setting count is 0 during withdrawal, separation is set to sop. Actual count is more than remain count, remain count is more than require count.."note count of RC2 is 0 during Requried separate Withdrawal. RC2 empty during Withdrawal.
"1. Check RC2 actual count and SPL screen count.2. Setting RC2 count match actual count.3. Operate to initialize BRM(Recovery)"
572S300
572K100 572J200
Problem Description
Troubleshooting
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
1. Operate to initialize BRM(Recovery) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Check the notes remain after Open the recycle cassette door(B)5. Fill up the Notes if there are no notes6. Check whether the sensor is contaminated if there are Notes."
572GL00
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal.(Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS207 sensor status if there are No notes or substance"
572GK00
Failure to RC2 stack roller retreat during Withdrawal.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the jam removal knob rotates softly"
572GJ00
Failure to RC2 stack roller retreat during Withdrawal.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
238
Error Code manual
Problem Code 572GC00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Withdrawal . wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
572GB00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Withdrawal . wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
572GA00
RC2 solenoid echo error during Withdrawal .
572G800
Failure to RC2 push pressure movement during Withdrawal.
572G700
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
572G600
Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
572G500
Failure to RC2 stack roller retreat during Withdrawal.(sensor error)
572G400
Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the withdrawal . cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
572G300
Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle during separate again from RC2 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check Withdrawal. the jam removal knob rotates softly"
572G200
Failure to move stack position of RC2 PP during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
572G100
Failure of return notes to RC2 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
572C100
RC2 mis-pickup during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check the upper and the Notes"
5727500
GS205 Note disorder error during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5726500
Error occurred by the Return Transport Path(GS205) during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (B) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
239
Error Code manual
Problem Code 5725500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Transport Path on the GS205 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5722500
Error occurred by the notes remained on the GS205 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5722200
Error occurred by the notes remained on the GS202 during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5722100
Error occurred by the notes remained on the GS201 during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5721500
GS205 sensor jam during Withdrawal .
"0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the GS205 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5721200
GS202 sensor jam during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5721100
GS201 sensor jam during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5720500
GS205 light jam error during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side"
571SZ00
Failure to separate required Notes in the RC1 while withdrawal stops to sepatate 0 count. An inoperable command, Withdrawal Ready is issued to RC1 during Withdrawal Ready.
"1. Check the remained count in the RC in the RC"
571S200 571S100 571RJ00
Undefined command of RC1 during Withdrawal. Undefined return value of RC1 during Withdrawal. RC1 message timeout error during Withdrawal .
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
571R300
RC1 message timeout error during postprocessing to Withdrawal Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
571R200
RC1 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in theWithdrawal. occurred (message timeout error) after initialization"
571R100
RC1 message timeout error during operation ready in the Withdrawal.
571NL00
"Case of below is semi OK.When RC1 setting count is "1. Check RC1 actual count and SPL screen count.2. Setting RC1 count match 0 during withdrawal, separation is set to sop. Actual actual count.3. Operate to initialize BRM(Recovery)" count is more than remain count, remain count is more than require count.."
571S300
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
240
Error Code manual
Problem Code 571K100 571J200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Requried separate note count of RC1 is 0 during Withdrawal. RC1 empty during Withdrawal.
1. Operate to initialize BRM(Recovery) "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Check the notes remain after open the recycle cassette door(A)5. Fill up the Notes if there are no notes6. Check whether the sensor is contaminated if there are Notes."
571GL00
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS107 sensor status if there are No notes or substance"
571GK00
Failure of RC1 stack roller retreat during Withdrawal.(Motor status error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
571GJ00
Failure of RC1 stack roller retreat during Withdrawal .(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
571GC00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Withdrawal . wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
571GB00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Withdrawal . wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
571GA00
RC1 solenoid echo error during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette(A) and reload4. Replace the cassette when same error occurs"
571G800
Failure to RC1 push pressure movement during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
571G700
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal . cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
571G600
Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
571G500
Failure of RC1 stack roller retreat during Withdrawal .(sensor error)
571G400
Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
571G300
Failure to PP stack roller retratment position movement "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle during separate again from RC1 separate during cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check Withdrawal. the jam removal knob rotates softly"
571G200
Failure to move stack position of RC1 PP during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
571G100
Failure of return notes to RC1 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
241
Error Code manual
Problem Code 571C100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC1 mis-pickup during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check the upper and the Notes"
5717500
Error occurred by the notes disorder on the GS105 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5716500
Error occurred by the Return Transport Path(GS105) during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5715500
Error occurred by the Transport Path on the GS105 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5712500
Error occurred by the notes remained on the GS105 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5712200
Error occurred by the notes remained on the GS102 during Withdrawal.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5712100
Error occurred by the notes remained on the GS101 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5711500
GS105 sensor jam during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5711200
GS102 sensor jam during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5711100
GS101 sensor jam during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5710500
GS105 light jam error during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side"
570RJ00
BM message timeout error during Stop Ready in the Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
570R300
BM message timeout error during postprocessing to Withdrawal Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
242
Error Code manual
Problem Code 570R200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in Withdrawal . occurred (message timeout error) after initialization"
570R100
BM message timeout error during operation ready in Withdrawal .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
570QA00
BC open error during Withdrawal .
570Q900 570Q800
BMD removal error during Withdrawal . BMD inter lock error during Withdrawal .
570Q700
RJC removal error during Withdrawal .
570Q600
CSM open error during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Check the lock lever in the BC" 1. Check the lower Unit load/removal "1. Check the lower Unit load/removal2. Replace a cherry switch when error occures" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"
570Q500 570Q400 570Q300
Safe door open error during Withdrawal . BMU removal error during Withdrawal . BMU inter lock error during Deposit Count.
570Q200 570Q100
TE open error during Withdrawal . UTC removal error during Withdrawal .
1. Check the safe door open 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)"
570NC00
Failure to check the last note at the termination of mid transport path during Withdrawal.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
570N900
Pick-up count did not match up with stack count when separate end in the Deposit Cancel. Continous dark error on the GSx05 to Return Notes under auto recoveryduring Withdrawal. "GSx05 stack count error to Return Notes under auto recoveryduring Withdrawal(Insert over 2 Notes into RC)."of failure to duplicate serial number during Erro Withdrawal.. Failure to 3 Way Gate 120 degree mode conversion during Withdrawal . Failure to 3 Way Gate 0 degree mode conversion during Withdrawal .
1. Operate to initialize BRM(Recovery)
1. Operate to initialize BRM(Recovery)
570F400
Decreased encoder count of GM004 moter less than previous values during Withdrawal . Decreased encoder count of GM002 moter less than previous values during Withdrawal . Decreased encoder count of GM001 moter less than previous values during Withdrawal. GM004 motor error during Withdrawal .
570F200
GM002 motor removal during Withdrawal .
570F100
GM001 motor removal during Withdrawal .
570DY00 570DX00 570DW00 570DV00 570DU00 570DT00 570DS00 570DR00 570DQ00
Error of failure to synchronizing recognition during Withdrawal . to synchronizing recognition during Error of failure Withdrawal . to synchronizing recognition during Error of failure Withdrawal . to synchronizing recognition during Error of failure Withdrawal . to synchronizing recognition during Error of failure Withdrawal . to synchronizing recognition during Error of failure Withdrawal . to synchronizing recognition during Error of failure Withdrawal . to synchronizing recognition during Error of failure Withdrawal . during Withdrawal . Full&ETC error
"1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates softly3.Check remained Notes and substance in the upper Transport Path4. Check the GS007 Sensor" "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly 3.Check remained Notes and substance in the upper Transport Path4. Check the GS804 Sensor" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Initialize BRM unit (recovery) 1. Operate to initialize BRM(Recovery)
570N800 570N700 570K100 570G200 570G100
570F700 570F600 570F500
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Check the duplicate note and remove the note.2. Operate to initialize BRM(Recovery)" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" "During the """""Withdrawal""""" tranjaction, the sensor(GS008 & GS009) are not changed """""Dark""""" 1. Open the Upper Unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check the sensor(GS008 & GS009), related cable, motor(GM003) and connetor"
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "0. During the """""Withdrawal""""" tranjaction, the motor(GM004) of the Upper Unit(BMU) cannot not rotate at normal speed1. Open the Lower Unit2. Check that the knob of the Mid Transport Path ratate smoothly3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor(GS023) is contaminated (blocked) by cash / notes or a foriegn substance / material"
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243
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 570DP00 570DN00 570DM00
Connection disorder error during Withdrawal . Sensor error during Withdrawal . UV disorder error during Withdrawal .
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Check the Rejected Notes during withdrawal(Failure to Notes recognition)
570DL00
Image disorder error during Withdrawal .
1. Check the Rejected Notes during withdrawal(Failure to Notes recognition)
570DK00
Edge disorder error during Withdrawal .
1. Check the Rejected Notes during withdrawal(Failure to Notes recognition)
570DJ00
IR disorder error during Withdrawal .
1. Check the Rejected Notes during withdrawal(Failure to Notes recognition)
570DH00
MR disorder error during Withdrawal .
1. Check the Rejected Notes during withdrawal(Failure to Notes recognition)
570DG00
Denomination disorder error during Deposit Count.
1. Check the Rejected denomination during withdrawal(Including denomination which did not set up in the cassette)
570DF00
Lenth Shoter(2 notes) error during Withdrawal .
570DE00
Lenth shorter(1 note) error during Withdrawal .
570DD00
Lenth longer(4 notes) error during Withdrawal .
570DC00
Lenth longer(3 notes) error during Withdrawal .
570DB00
Lenth longer(2 notes) error during Withdrawal .
570DA00
Lenth longer(1 note) error during Withdrawal .
570D900
Shift disorder error during Withdrawal .
570D800
Skew disorder error during Withdrawal.
570D700
Gap disorder(2 notes) error during Withdrawal.
570D600
Gap disorder(1 note) error during Withdrawal.
570D500
Double notes disorder error during Withdrawal .
570D400
CST denomination disorder error during Withdrawal .
"1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Check the Rejected denomination during withdrawal(Including denomination which did not set up in the cassette)2. Check the Casstte Connector and cable"
570D300
Outside of denomination error during Withdrawal .
1. Check the Rejected denomination during withdrawal(Including denomination which did not set up in the cassette)
570D200
Count Limit Exceed error of Maximum Reject in the Withdrawal .
1. Check the Rejected denomination during withdrawal(Including denomination which did not set up in the cassette)
570D100
Continous Reject error during Withdrawal .
"0. During the """""Withdrawal""""" tranjaction, the banknotes are rejected 10 times continuously 1. Check the Rejected denomination during withdrawal(Including denomination which did not set up in the cassette)"
5707W00
Error occurred by the notes disorder on the GS802 during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5707Q00
Error occurred by the notes disorder on the GS034 during Withdrawal .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5707P00
Error occurred by the notes disorder on the GS033 during Withdrawal .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5707N00
Error occurred by the notes disorder on the GS032 during Withdrawal .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
Problem Description
Troubleshooting
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244
Error Code manual
Problem Code 5707M00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS031 during Withdrawal .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5707K00
Error occurred by the notes disorder on the GS703 during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5707J00
Error occurred by the notes disorder on the GS619 during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5707H00
Error occurred by the notes disorder on the GS618 during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5707G00
Error occurred by the notes disorder on the GS614 during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5707B00
Error occurred by the notes disorder on the GS022 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5707A00
Error occurred by the notes disorder on the GS021 during Withdrawal .
5707600
Error occurred by the notes disorder on the GS006 during Withdrawal.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the forge note cassette(10)2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(7)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5707500
Error occurred by the notes disorder on the GS005 during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5707400
Error occurred by the notes disorder on the GS004 during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5707300
Error occurred by the notes disorder on the GS003 during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5707200
Error occurred by the notes disorder on the GS002 during Withdrawal .
5707100
Error occurred by the notes disorder on the GS801 during Withdrawal .
5706B00
Error occurred by the Return Transport Path(GS022) during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5706600
Error occurred by the Return Transport Path(GS006) during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5706400
Error occurred by the Return Transport Path(GS004) during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5705K00
Error occurred by the Transport Path on the GS703 during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
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245
Error Code manual
Problem Code 5705J00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Transport Path on the GS619 during Withdrawal .
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5705H00
Error occurred by the Transport Path on the GS618 during Withdrawal .
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5705G00
Error occurred by the Transport Path on the GS614 during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5705500
Error occurred by the Transport Path on the GS005 during Withdrawal .
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5702W00
Error occurred by the notes remained on the GS802 during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5702Q00
Error occurred by the notes remained on the GS034 during Withdrawal .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5702P00
Error occurred by the notes remained on the GS033 during Withdrawal .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5702N00
Error occurred by the notes remained on the GS032 during Withdrawal .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5702M00
Error occurred by the notes remained on the GS031 during Withdrawal .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5702K00
Error occurred by the notes remained on the GS703 during Withdrawal .
5702J00
Error occurred by the notes remained on the GS619 during Withdrawal .
"0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the GS703 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)" "1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5702H00
Error occurred by the notes remained on the GS618 during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5702G00
Error occurred by the notes remained on the GS614 during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5702B00
Error occurred by the notes remained on the GS022 during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5702A00
Error occurred by the notes remained on the GS021 during Withdrawal .
"0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the GS021 sensor1. Open the Lower Unit(BMD)2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor(GS021) is contaminated (blocked) by cash / notes or a foriegn substance / material4. Check the interface of the Upper Unit(BMU) and the Lower Unit(BMD)"
5702600
Error occurred by the notes remained on the GS006 during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
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246
Error Code manual
Problem Code 5702500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS005 during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5702400
Error occurred by the notes remained on the GS004 during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5702300
Error occurred by the notes remained on the GS003 during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5702200
Error occurred by the notes remained on the GS002 during Withdrawal .
"0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the GS002 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material5. Check the interface of the Upper Unit(BMU) and the Lower Unit(BMD)"
5702100
Error occurred by the notes remained on the GS801 during Withdrawal .
5701W00
GS802 dark jam error during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5701Q00
GS034 dark jam error during Withdrawal .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5701P00
GS033 dark jam error during Withdrawal .
"0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the GS033 sensor1. Open the Lower Unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5701N00
GS032 dark jam error during Withdrawal .
"0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the GS032 sensor1. Open the Lower Unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5701M00
GS031 dark jam error during Withdrawal .
"0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the GS031 sensor1. Open the Lower Unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5701K00
GS703 dark jam error during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5701J00
GS619 dark jam error during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5701H00
GS618 dark jam error during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5701G00
GS614 dark jam error during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
247
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5701B00
GS022 dark jam error during Withdrawal .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5701A00
GS021 dark jam error during Withdrawal .
"0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the GS021 sensor1. Open the Lower Unit(BMD)2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor(GS021) is contaminated (blocked) by cash / notes or a foriegn substance / material"
5701600
GS006 dark jam error during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5701500
GS005 dark jam error during Withdrawal .
"0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the GS005 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5701400
GS004 dark jam error during Withdrawal .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5701300
GS003 dark jam error during Withdrawal .
"1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5701200
GS002 dark jam error during Withdrawal .
5701100
GS801 dark jam error during Withdrawal .
5700W00
GS802 light jam error during Withdrawal .
5700Q00
GS034 light jam error during Withdrawal .
5700P00
GS033 light jam error during Withdrawal .
5700N00
GS032 light jam error during Withdrawal .
5700M00
GS031 light jam error during Withdrawal .
5700K00
GS703 light jam error during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove Jam in the BC(5)." "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove the Jam on the Rear Transport Path(11)."
5700J00
GS619 light jam error during Withdrawal .
5700H00
GS618 light jam error during Withdrawal
5700G00
GS614 light jam error during Withdrawal .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove Jam between the CSM(3) and the Rear Transport Path(11)."
5700A00
GS021 light jam error during Withdrawal .
5700500
GS005 light jam error during Withdrawal .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove Jam between the Rear Transport Path(6) and the TE(12)."
Problem Description
Troubleshooting
"1. Open the upper unit2. Open the CSM and TE(12)3. Open the Rear Transport Path(6)4. Remove Jam between the Rear Transport Path(6) and the Rear Transport Path(11)." "0. During the """""Deposit""""" tranjaction, the banknote is staying on the note transport path between the GS003 and GS618 sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Remove Jam in the Rear Transport Path(11).4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
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248
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5700300
GS003 light jam error during Withdrawal .
"1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."
5700200
GS002 light jam error during Withdrawal .
"0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the note transport path between the GS021 and the GS0021. Open the Lower Unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material5. Check the interface of the Upper Unit(BMU) and the Lower Unit(BMD)"
5700100
GS801 light jam error during Withdrawal .
"0. During the """""Withdrawal""""" tranjaction, the banknote is staying on the note transport path between the Mid Transport Path and the BC1. Open the Upper Unit.2. Check the Front Transport Path(4) knob rotates softly3.Check remained Notes and substance in the upper Transport Path4. Open the Lower Unit5. Open the Mid Transport Path6. Rotate the knob of the Mid Transport Path7. Remove the Jam on the Mid Transport Path(13)."
56US300
USB command data length error during Withdrawal Ready. USB Sequence duplicated number error during Withdrawal Ready. RBU connection MI error during Withdrawal Ready.
"1. Check USB connection2. Operate to initialize BRM(Recovery)"
56BS100
RBU connection sequence error during Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
56BS000
RBU communication timeout error during Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
56ARJ00
Message timeout error during Stop Ready in the Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
56ARC00
BC reponse message timeout error during Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
56AR700
Message timeout error of RBU response during Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
56AR300
Message timeout error during error postprocessing of Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
56AR200
Message timeout error during transation operation in the Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
56AR100
Message timeout error during operation ready in the Withdrawal Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
56AH500
Error to NVRAM(128denominations) Read/ Write during Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
56AEF00
RBU RS485 connection line disorder during Withdrawal "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Ready. occurred (message timeout error) after initialization"
56AEE00
RBU RS485 communication sequence disorder during Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
56AE600
Error to received Withdrawal Ready during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
56AE400
Withdrawal Ready transaction was executed without Initializing after power on. Received execute command without Read System Info. during Withdrawal Ready. Status on not operation receiption command during Withdrawal Ready.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization"
56US100 56BS200
56AE300 56AE200
Problem Description
Troubleshooting
1. Restart over AP-SP "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
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249
Error Code manual
Problem Code 56AE100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Received operation command without Initail Info Set during Withdrawal Ready. Status of RC empty before the operation during Withdrawal Ready. Status of UTC2 full before the operation during Withdrawal Ready . Status of UTC1 full before the operation during Withdrawal Ready. Status of RJC full before the operation during Withdrawal Ready.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes quantity in the recycle cassettes(A~E) " "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note cassette(10) is full" "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette not received(9) is full" "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
56AAB00
Status of RC full before the operation during Withdrawal Ready.
56AAA00
Status of BC open before the operation during Withdrawal Ready. Status of BMD removal before the operation during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check the notes full in the cassette " "1. Open the upper unit2. Check the lock lever in the BC"
56AAF00 56AAE00 56AAD00 56AAC00
56AA900
56AA800
Status of BMD inter lock detachment before the operation during Withdrawal Ready.
56AA700
Status of RJC removal before the operation during Withdrawal Ready. Status of CSM open before the operation during Withdrawal Ready. Status of BMU removal before the operation during Withdrawal Ready. Status of BMU inter lock detachment before the operation during Withdrawal Ready. Status of TE open before the operation during Withdrawal Ready. Status of UTC removal before the operation during Withdrawal Ready. Status of remaining notes on the ReturnTransport Path(GS802) before the operation during Withdrawal Ready .
56AA600 56AA400 56AA300 56AA200 56AA100 56A2W00
"1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011" 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
56A2Q00
Status of remaining notes on the ReturnTransport Path "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove (GS034) before the operation during Withdrawal Ready notes and substance in the Mid Transport Path(13)4. Check whether the sensor is . contaminated or not if there are No notes or substance"
56A2P00
Status of remaining notes on the ReturnTransport Path(GS033) before the operation during Withdrawal Ready .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
56A2N00
Status of remaining notes on the ReturnTransport Path(GS032) before the operation during Withdrawal Ready .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
56A2M00
Status of remaining notes on the ReturnTransport Path(GS031) before the operation during Withdrawal Ready .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
56A2K00
Status of remaining notes on the ReturnTransport Path (GS703) before the operation during Withdrawal Ready . Status of remaining notes on the ReturnTransport Path(GS619) before the operation during Withdrawal Ready .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
Status of remaining notes on the ReturnTransport Path(GS618) before the operation during Withdrawal Ready .
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
56A2J00
56A2H00
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
250
Error Code manual
Problem Code 56A2G00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of remaining notes on the ReturnTransport Path(GS614) before the operation during Withdrawal Ready.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
56A2B00
Status of remaining notes on the ReturnTransport Path(GS022) before the operation during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
56A2A00
Status of remaining notes on the ReturnTransport Path(GS021) before the operation during Withdrawal Ready . Status of remaining notes on the ReturnTransport Path(GS006) before the operation during Withdrawal Ready .
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
56A2500
Status of remaining notes on the ReturnTransport Path(GS005) before the operation during Withdrawal Ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
56A2400
Status of remaining notes on the ReturnTransport Path(GS004) before the operation during Withdrawal Ready .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
56A2300
Status of remaining notes on the ReturnTransport Path(GS003) before the operation during Withdrawal Ready .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
56A2200
Status of remaining notes on the ReturnTransport Path(GS002) before the operation during Withdrawal Ready.
56A2100
Status of remaining notes on the ReturnTransport Path(GS801) before the operation during Withdrawal Ready.
569P100
RJC motor error during Withdrawal Ready.
569J100
RJC full detection error during Withdrawal Ready.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Check the stage after open the door and push the lever5. Check the sensor." "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
5691500
RJC GSA05 dark jam error druing Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5691300
RJC GSA03 dark jam error during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance."
568S900
Receive retry error from BC during Depost End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
568S400
Receive ETC. error from BC during Withdrawal Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
568S200
Receive abnormal BCC from BC during Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
568S100
Receive abnormal MI from BC during Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
568RJ00
BC message timeout error during Stop Ready Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
56A2600
© Hyosung TNS Inc. All Rights Reserved.
251
Error Code manual
Problem Code 568R900
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
BC message timeout error during Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
568R300
BC message timeout error during postprocessing of Withdrawal Ready Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
568R200
BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal Ready. occurred (message timeout error) after initialization"
568R100
BC message timeout error during operation ready in the Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
568HS29
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the Withdrawal Ready. Error of the BC Stop DAC Set Fail Scan Driver Init During in the Withdrawal Ready. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Withdrawal Ready. Error of the Hall Sensor Shading Fail BCU Ready During in the Withdrawal Ready. Error of the Hall Sensor Dac Set Fail BCU Ready During in the Withdrawal Ready. Error of the MR/UV/DD Sampling BCU Ready During in the Withdrawal Ready. Error of the DAC Set Fail BCU Ready During in the Withdrawal Ready. Error of the AFE Chip Set BCU Ready During in the Withdrawal Ready. Error of the CIS Shading BCU Ready During in the Withdrawal Ready. Error of the Light Source Set Fail BCU Ready During in the Withdrawal Ready. Error of the CIS Led On Value Set Fail BCU Ready During in the Withdrawal Ready. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the Withdrawal Ready. Error of the Fpga Write BCU Ready During in the Withdrawal Ready. Error of the DAC Set Fail Scan Driver Init During in the Withdrawal Ready. Error of the CIS Shading Scan Driver Init During in the Withdrawal Ready. Error of the Light Source Set Fail Scan Driver Init During in the Withdrawal Ready. Error of the CIS Led On Value Set Fail Scan Driver Init During in the Withdrawal Ready. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Withdrawal Ready. Error of the Fpga Write Scan Driver Init During in the Withdrawal Ready. Error of Currency Set Recognition Algorithm in the Withdrawal Ready. Error of Ready Recognition Algorithm in the Withdrawal Ready. Error of Initialize Recognition Algorithm in the Withdrawal Ready. Error of Timeout during BcUsbTask Message in the Withdrawal Ready. Error of Timeout during UartTask Message in the Withdrawal Ready. Error of Timeout during ScanTask Message Message in the Withdrawal Ready. Error of Timeout during RecogTask Message in the Withdrawal Ready. Error of transaction setting during receiving BCU mode command in the Withdrawal Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading"
568HS28 568HS22 568HS1B 568HS1A 568HS19 568HS18 568HS17 568HS15 568HS14 568HS13 568HS12 568HS11 568HS08 568HS05 568HS04 568HS03 568HS02 568HS01 568HJ03 568HJ02 568HJ01 568HI04 568HI03 568HI02 568HI01 568HG37
"1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
252
Error Code manual
Problem Code 568HG36
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command in the Withdrawal Ready . the system when same error occurred (message timeout error) after initialization"
568HG24
Error of encoder set-up mode during receiving BCU ready command in the Withdrawal Ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
568HG23
Error of set up for DD sensor DAC during receiving BCU ready command in the Withdrawal Ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
568HG22
Error of DD sensor initialization during receiving BCU ready command in the Withdrawal Ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
568HG21
Error of power on during receiving BCU ready command in the Withdrawal Ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
568HG20
Error to initialize CIS during receiving BCU ready command in the Withdrawal Ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
568HG12
BC spec differs from data write command paramter during Withdrawal Ready .
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
568HG11
Error of no country code set up during receiving BCU ready command in the Withdrawal Ready . Error of no recognition DB for the country during receiving BCU data write command in the Withdrawal Ready . Error of country-code set up during receiving BCU data write command in the Withdrawal Ready . Error of available support country numbers set up during receiving BCU data write command in the Withdrawal . Error of BCUReady undefined command reception during Withdrawal Ready. Error of the BC insert direction during BCU ready command in the Withdrawal Ready. Error of the recognition level set up during BCU ready command in the Withdrawal Ready. Error of mode set up during BCU ready command in the Withdrawal Ready. Error of the transaction ready set up during BCU ready command in the Withdrawal Ready. Error of the recognition level set up during BCU mode command in the Withdrawal Ready. Error of mode set up during BCU Mode Command in the Withdrawal Ready. Error to load recognition DB #10 during Withdrawal Ready. Error to load recognition DB #09 during Withdrawal Ready. Error to load recognition DB #08 during Withdrawal Ready. Error to load recognition DB #07 during Withdrawal Ready. Error to load recognition DB #06 during Withdrawal Ready. Error to load recognition DB #05 during Withdrawal Ready. Error to load recognition DB #04 during Withdrawal Ready. Error to load recognition DB #03 during Withdrawal Ready. Error to load recognition DB #02 during Withdrawal Ready. Error to load recognition DB #01 during Withdrawal Ready.
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)"
568HG10
568HG09 568HG08 568HG07 568HG06 568HG05 568HG04 568HG03 568HG02 568HG01 568HF20 568HF19 568HF18 568HF17 568HF16 568HF15 568HF14 568HF13 568HF12 568HF11
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253
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 568HF09
Error to FPGA Read during Withdrawal Ready.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
568HF08
Error to FPGA initialize during Withdrawal Ready.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
568HF07
Error to load to info of BC FPGA header during Withdrawal Ready. Error to BC FPGA configuration during Withdrawal Ready. Error to BC FPGA data checksum during Withdrawal Ready. Error to load recognition DB table during Withdrawal Ready. Error to load shading data of the CIS during Withdrawal Ready. Error GS801A, GS801B, GS802A, GS802B during Withdrawal Ready. Error GS801B, GS802A, GS802B during Withdrawal Ready. Error GS801A, GS802A, GS802B during Withdrawal Ready. Error GS802A, GS802B during Withdrawal Ready.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
"1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
568HA10
Error GS801A, GS801B, GS802B during Withdrawal Ready. Error GS801B, GS802B during Withdrawal Ready.
568HA09
Error GS801A, GS802B during Withdrawal Ready.
"1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
568HA08 568HA07
"1. Check GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
568HA06
Error GS802B during Withdrawal Ready. Error GS801A, GS801B, GS802A during Withdrawal Ready. Error GS801B, GS802A during Withdrawal Ready.
568HA05
Error GS801A, GS802A during Withdrawal Ready.
"1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
568HA04 568HA03
Error GS802A during Withdrawal Ready. Error GS801A, GS801B during Withdrawal Ready.
"1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
568HA02 568HA01 567RJ00
Error GS801B during Withdrawal Ready. Error GS801A during Withdrawal Ready. TE message timeout error during Stop Ready Withdrawal Ready.
"1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
567R300
TE message timeout error during postprocessing of Withdrawal Ready Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
567R200
TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error int the Withdrawal Ready. occurred (message timeout error) after initialization"
567R100
TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Withdrawal Ready. occurred (message timeout error) after initialization"
567J100
TE drum full during Withdrawal Ready.
567G700
Detect the rear end in the tape during Withdrawal Ready.
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes remain in the TE" "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
567G500
Detect the front end in the tape during Withdrawal Ready.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
567G400
No detect the front end in the tape during Withdrawal Ready.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
567G300
Moter stop disorder during Withdrawal Ready.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
567G200
Motor's separate Direction running disorder during Withdrawal Ready. Motor's stack direction running disorder during Withdrawal Ready.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
568HF06 568HF05 568HF04 568HF03 568HA15 568HA14 568HA13 568HA12 568HA11
567G100
Problem Description
Troubleshooting
"1. Re-download BC FPGA2. Change the BC B/D if continuous error." "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
"1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
"1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
© Hyosung TNS Inc. All Rights Reserved.
254
Error Code manual
Problem Code 5672800
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS709 Withdrawal Ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5672300
Error occurred by the notes remained on the GS703 Withdrawal Ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5672200
Error occurred by the notes remained on the GS702 Withdrawal Ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5672100
Error occurred by the notes remained on the GS701 Withdrawal Ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5671300
GS703 dark jam during Withdrawal Ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
566RJ00
CSM message timeout error during Stop Ready in the Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
566R300
CSM message timeout error during postprocessing of Withdrawal Ready Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
566R200
CSM message timeout error during transaction operation in the Withdrawal Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
566R100
CSM message timeout error during operation ready in theWithdrawal Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
566PA00 566P900
PP ready stop error during Withdrawal Ready . Error of reverting notes during Withdrawal Ready .
566P800 566P700 566P600 566P500 566P400 566P300 566P200 566P100 566M600 566M400 566M300 566M100 566GF00 566GE00
1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the CSM(3)" PP stack control(during stacking) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal Ready . Check PP rotates softly using knob of the CSM(1)" PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal Ready . Check PP rotates softly using knob of the CSM(1)" PP notes alignment error during Withdrawal Ready . "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP notes out error during Withdrawal Ready . "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP lose return position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal Ready . Check PP rotates softly using knob of the CSM(1)" PP separate position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal Ready . Check PP rotates softly using knob of the CSM(1)" PP deposit position movement error during Withdrawal "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Ready . Check PP rotates softly using knob of the CSM(1)" PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Withdrawal Ready . Check PP rotates softly using knob of the CSM(1)" Shutter Close error initializing stopper during "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside Withdrawal Ready. of CSM" Stopper down error during Withdrawal Ready. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" Shutter close error during Withdrawal Ready. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" Stopper Init error during Withdrawal Ready. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) " Withdrawal Ready. Failure to Lift-down during Withdrawal Ready. "1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
566GD00
Failure to Lift-up during Withdrawal Ready.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
566GC00
Failure to control stack roller during Withdrawal Ready Stack roller (GM605 disorder). Failure to move deposit(stack) position of stack roller during Withdrawal Ready Stack roller (GM605 disorder). Failure to move withdrawal(stack) position of stack roller during Withdrawal Ready Stack roller (GM605 disorder).
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
566GB00 566GA00
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)" "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
© Hyosung TNS Inc. All Rights Reserved.
255
Error Code manual
Problem Code 566G800
566G500 566G400 566G300 566G200 566G100 5662400 5662100
565S300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to revert notes during Withdrawal Ready (Separate moter disorder).
"1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"
BP notes out error during Withdrawal Ready .
"1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" BP separate control error during Withdrawal Ready . "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" Error of BP separate position movement during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and Withdrawal Ready. substance inside of the CSM" Error of BP deposit position movement during "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and Withdrawal Ready. substance inside of the CSM" Error of BP stack position movement during Withdrawal "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and Ready. substance inside of the CSM" Undefined command error of CSM during Withdrawal 1. Operate to initialize BRM(Recovery) Ready. Error of notes remaind in the CSM during Withdrawal "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the Ready. CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" An inoperable command, Withdrawal Ready is issued "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error to RC5 during Withdrawal Ready. occurred (message timeout error) after initialization"
565S200 565S100 565RJ00
Undefined command of RC5 during Withdrawal Ready. Undefined return value of RC5 during Withdrawal Ready. RC5 message timeout error during Stop Ready in the Withdrawal Ready.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
565R300
RC5 message timeout error during postprocessing of Withdrawal Ready Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
565R200
RC5 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal Ready . occurred (message timeout error) after initialization"
565R100
RC5 message timeout error during operation ready in the Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
565J200
RC5 empty duing Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Check the notes remain after Open the recycle cassette door(E)5. Fill up the Notes if there are no notes6. Check whether the sensor is contaminated if there are Notes."
565GL00
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal Ready.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS507 sensor status if there are No notes or substance"
565GK00
Failure of RC5 stack roller retreat during Withdrawal Ready.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the jam removal knob rotates softly"
565GJ00
Failure of RC5 stack roller retreat during Withdrawal Ready.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
565GE00
Detect GS508(separate pressure) as excessive note at FM homeposition movement durting Withdrawal Ready.. Detect GS501, GS502 as excessive notes during Withdrawal Ready..
565GD00
565GC00
565GB00
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove note." "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove note." Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Withdrawal Ready. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed." Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Withdrawal Ready. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
© Hyosung TNS Inc. All Rights Reserved.
256
Error Code manual
Problem Code 565GA00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC5 solenoid echo error during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (E) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the upper side of the recycle cassette"
565G800
Failure to RC5 push pressure movement of during Withdrawal Ready.
565G700
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal Ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS507 sensor status if there are No notes or substance"
565G600
Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal Ready. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
565G500
Failure of RC5 stack roller retreat during Withdrawal Ready.(sensor error)
565G400
Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal Ready. cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
565G200
Failure to move stack position of RC5 PP during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
565G100
Failure of return notes to RC5 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5657500
Error occurred by the notes disorder on the GS505 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5656500
Error occurred by the Return Transport Path(GS505) during Withdrawal Ready .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5655500
Error occurred by the Transport Path on the GS505 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5652500
Error occurred by the notes remained on the GS505 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5652200
Error occurred by the notes remained on the GS502 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
257
Error Code manual
Problem Code 5652100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS501 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5651500
GS505 sensor jam during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5651200
GS502 sensor jam during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5651100
GS501 sensor jam during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
564S300
An inoperable command, Withdrawal Ready is issued to RC4 during Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
564S200 564S100 564RJ00
Undefined command of RC4 during Withdrawal Ready. Undefined return value of RC4 during Withdrawal Ready. RC4 message timeout error during Ready Stio in the Withdrawal Ready.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
564R300
RC4 message timeout error during postprocessing of Withdrawal Ready Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
564R200
RC4 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal Ready . occurred (message timeout error) after initialization"
564R100
RC4 message timeout error during operation ready in the Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
564J200
RC4 empty during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Check the notes remain after Open the recycle cassette door(D)5. Fill up the Notes if there are no notes6. Check whether the sensor is contaminated if there are Notes."
564GL00
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal Ready.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS407 sensor status if there are No notes or substance"
564GK00
Failure to RC4 stack roller retreat during Withdrawal Ready.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the jam removal knob rotates softly"
564GJ00
Failure of RC4 stack roller retreat during Withdrawal Ready.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
564GE00
Detect GS408(separate pressure) as excessive note at FM homeposition movement durting Withdrawal Ready.. Detect GS401, GS402 as excessive notes during Withdrawal Ready..
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove note." "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove note."
564GD00
© Hyosung TNS Inc. All Rights Reserved.
258
Error Code manual
Problem Code 564GC00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Withdrawal Ready. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
564GB00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Withdrawal Ready. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
564GA00
RC4 solenoid echo error during Withdrawal Ready.
564G800
Failure to RC4 push pressure movement during Withdrawal Ready.
564G700
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal Ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS407 sensor status if there are No notes or substance"
564G600
Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal Ready. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
564G500
Failure of RC4 stack roller retreat during Withdrawal Ready.(sensor error)
564G400
Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal Ready. cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
564G200
Failure to move stack position of RC4 PP during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
564G100
Failure of return notes to RC4 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5647500
Error occurred by the notes disorder on the GS405 during Withdrawal Ready .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5646500
Error occurred by the Return Transport Path(GS405) during Withdrawal Ready .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5645500
Error occurred by the Transport Path on the GS405 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (D) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
259
Error Code manual
Problem Code 5642500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS405 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5642200
Error occurred by the notes remained on the GS402 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5642100
Error occurred by the notes remained on the GS401 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5641500
GS405 sensor jam during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5641200
GS402 sensor jam during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5641100
GS401 sensor jam during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
563S300
An inoperable command, Withdrawal Ready is issued to RC3 during Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
563S200 563S100 563RJ00
Undefined command of RC3 during Withdrawal Ready. Undefined return value of RC3 during Withdrawal Ready. RC3 message timeout error during Stop Ready in the Withdrawal Ready.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
563R300
RC3 message timeout error during postprocessing of Withdrawal Ready Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
563R200
RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal Ready . occurred (message timeout error) after initialization"
563R100
RC3 message timeout error during operation ready in the Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
563J200
RC3 empty during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Check the notes remain after Open the recycle cassette door(C)5. Fill up the Notes if there are no notes6. Check whether the sensor is contaminated if there are Notes."
563GL00
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal Ready.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS307 sensor status if there are No notes or substance"
563GK00
Failure of RC3 stack roller retreat during Withdrawal Ready.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
260
Error Code manual
Problem Code 563GJ00
563GE00
563GD00
563GC00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure of RC3 stack roller retreat during Withdrawal Ready.(sensor error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
Detect GS308(separate pressure) as excessive note at FM homeposition movement durting Withdrawal Ready.. Detect GS301, GS302 as excessive notes during Withdrawal Ready..
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove note." "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove note." Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Withdrawal Ready. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
563GB00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Withdrawal Ready. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
563GA00
RC3 solenoid echo error during Withdrawal Ready.
563G800
Failure to Push Pressure Movement of RC3 during Withdrawal Ready.
563G700
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal Ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS307 sensor status if there are No notes or substance"
563G600
Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal Ready. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
563G500
Failure of RC3 stack roller retreat during Withdrawal Ready.(sensor error)
563G400
Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal Ready . cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
563G200
Failure to move stack position of RC3 PP during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
563G100
Failure of return notes to RC3 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5637500
Error occurred by the notes disorder on the GS305 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5636500
Error occurred by the Return Trnasport Path(GS305) during Withdrawal Ready .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (C) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
261
Error Code manual
Problem Code 5635500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Transport Path on the GS305 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5632500
Error occurred by the notes remained on the GS305 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5632200
Error occurred by the notes remained on the GS302 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5632100
Error occurred by the notes remained on the GS305 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5631500
GS305 sensor jam during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5631200
GS302 sensor jam during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5631100
GS301 sensor jam during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
562S300
An inoperable command, Withdrawal Ready is issued to RC2 during Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
562S200 562S100 562RJ00
Undefined command of RC2 during Withdrawal Ready. Undefined return value of RC2 during Withdrawal Ready. RC2 message timeout error during Stop Ready in the Deposit Ready.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
562R300
RC2Message timeout error during postprocessing of Withdrawal Ready Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
562R200
RC2 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal Ready . occurred (message timeout error) after initialization"
562R100
RC2 message timeout error during operation ready in the Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
562J200
RC2 empty during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Check the notes remain after Open the recycle cassette door(B)5. Fill up the Notes if there are no notes6. Check whether the sensor is contaminated if there are Notes."
562GL00
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal Ready.(Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS207 sensor status if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
262
Error Code manual
Problem Code 562GK00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure of RC2 stack roller retreat during Withdrawal Ready.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the jam removal knob rotates softly"
562GJ00
Failure of RC2 stack roller retreat during Withdrawal Ready.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
562GE00
Detect GS208(separate pressure) as excessive note at FM homeposition movement durting Withdrawal Ready.. Detect GS201, GS202 as excessive notes during Withdrawal Ready..
562GD00
562GC00
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove note." "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove note." Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Withdrawal Ready. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
562GB00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Withdrawal Ready. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
562GA00
RC2 solenoid echo error during Withdrawal Ready.
562G800
Failure to push pressure movement of RC2 during Withdrawal Ready.
562G700
Failure to RC2 push pressure movement during Withdrawal Ready.
562G600
Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal Ready. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
562G500
Failure of RC2 stack roller retreat during Withdrawal Ready.(sensor error)
562G400
Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal Ready. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
562G200
Failure to move stack position of RC2 PP during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
562G100
Failure of return notes to RC2 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5627500
Error occurred by the notes disorder on the GS205 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (B) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the upper side of the recycle cassette" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS207 sensor status if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
263
Error Code manual
Problem Code 5626500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Return Trnasport Path(GS205) during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5625500
Error occurred by the Transport Path on the GS205 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5622500
Error occurred by the notes remained on the GS205 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5622200
Error occurred by the notes remained on the GS202 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5622100
Error occurred by the notes remained on the GS201 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5621500
GS205 sensor jam during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5621200
GS202 sensor jam during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5621100
GS201 sensor jam during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
561S300
An inoperable command, Withdrawal Ready is issued to RC1 during Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
561S200 561S100 561RJ00
Undefined command of RC1 during Withdrawal Ready. 1. Operate to initialize BRM(Recovery) Undefined return value of RC1 during Withdrawal 1. Operate to initialize BRM(Recovery) Ready. RC1 message timeout error during Withdrawal Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
561R300
RC1 message timeout error during postprocessing to Withdrawal Ready Error.
561R200
RC1 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal Ready . occurred (message timeout error) after initialization"
561R100
RC1 message timeout error during operation ready in the Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
264
Error Code manual
Problem Code 561J200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC1 empty during operation ready in the Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Check the notes remain after open the recycle cassette door(A)5. Fill up the Notes if there are no notes6. Check whether the sensor is contaminated if there are Notes."
561GL00
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal Ready.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS107 sensor status if there are No notes or substance"
561GK00
Failure of RC1 stack roller retreat during Withdrawal Ready.(Motor status error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
561GJ00
Failure of RC1 stack roller retreat during Withdrawal Ready.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
561GE00
Detect GS108(separate pressure) as excessive note at FM homeposition movement durting Withdrawal Ready.. Detect GS101, GS102 as excessive notes during Withdrawal Ready..
561GD00
561GC00
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove note." "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove note." Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Withdrawal Ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
561GB00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Withdrawal Ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
561GA00
RC1 solenoid echo error during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette(A) and reload4. Replace the cassette when same error occurs"
561G800
Failure to RC1 push pressure movement during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
561G700
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Withdrawal Ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS107 sensor status if there are No notes or substance"
561G600
Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Withdrawal Ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
561G500
Failure of RC1 stack roller retreat during Withdrawal Ready.(sensor error)
561G400
Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Withdrawal Ready. cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
561G200
Failure to move stack position of RC1 PP during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
© Hyosung TNS Inc. All Rights Reserved.
265
Error Code manual
Problem Code 561G100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure of return notes to RC1 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5617500
Error occurred by the notes disorder on the GS105 during Withdrawal Ready .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5616500
Error occurred by the ReturnTrnasport Path(GS105) during Withdrawal Ready .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5615500
Error occurred by the Transport Path on the GS105 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5612500
Error occurred by the notes remained on the GS105 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5612200
Error occurred by the notes remained on the GS102 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5612100
Error occurred by the notes remained on the GS101 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5611500
GS105 sensor jam during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5611200
GS102 sensor jam during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5611100
GS101 sensor jam during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
560RJ00
BM message timeout error druing Stop Ready in the Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
560R300
BM message timeout error during postprocessing to Withdrawal Ready Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
560R200
BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Withdrawal Ready . occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
266
Error Code manual
Problem Code 560R100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
BM message timeout error during operation ready in the Withdrawal Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
560NC00
Failure to check the last note at the termination of mid transport path during Withdrawal Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
560G200
Failure to 3 Way Gate 120 degree mode conversion during Deposit Count during Withdrawal Ready. Failure to 3 Way Gate 0 degree mode conversion during Withdrawal Ready. Decreased encoder count of GM004 moter less than previous values during Withdrawal Ready . Decreased encoder count of GM002 moter less than previous values during Withdrawal Ready. Decreased encoder count of GM001 moter less than previous values during Withdrawal Ready. GM004 motor removal error during Withdrawal Ready.
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" 1. Operate to initialize BRM(Recovery)
5602Q00
Error occurred by the notes remained on the GS034 during Withdrawal Ready.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5602P00
Error occurred by the notes remained on the GS033 during Withdrawal Ready.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5602N00
Error occurred by the notes remained on the GS032 during Withdrawal Ready.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5602M00
Error occurred by the notes remained on GS031 during Withdrawal Ready.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5602K00
Error occurred by the notes remained on GS703 during Withdrawal Ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5602J00
Error occurred by the notes remained on GS619 during Withdrawal Ready.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5602H00
Error occurred by the notes remained on GS618 during Withdrawal Ready.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5602G00
Error occurred by the notes remained on GS614 during Withdrawal Ready.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5602B00
Error occurred by the notes remained on GS022 during Withdrawal Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5602A00
Error occurred by the notes remained on GS021 during Withdrawal Ready.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance"
560G100 560F700 560F600 560F500 560F400
560F200
560F100
5602W00
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
"1. Open the lower unit2. Check the knob rotates in the Mid Transport Path(20)3. Check the notes and substance inside of the Mid Transport Path4. Check the sensor GS023 status" GM002 motor removal error during Withdrawal Ready. "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates softly3.Check remained Notes and substance in the upper Transport Path4. Check the GS007 Sensor" GM001 motor removal error during Withdrawal Ready. "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly 3.Check remained Notes and substance in the upper Transport Path4. Check the GS804 Sensor" Error occurred by the notes remained on the GS802 "1. Open the upper unit2. Open the customer service module (CSM)3. Open the during Withdrawal Ready. BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
267
Error Code manual
Problem Code 5602600
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on GS006 during Withdrawal Ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5602500
Error occurred by the notes remained on GS005 during Withdrawal Ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5602400
Error occurred by the notes remained on GS004 during Withdrawal Ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5602300
Error occurred by the notes remained on GS003 during Withdrawal Ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5602200
Error occurred by the notes remained on GS002 during Withdrawal Ready.
5602100
Error occurred by the notes remained on the GS801 during Withdrawal Ready.
54US300
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Check USB connection2. Operate to initialize BRM(Recovery)"
USB command data length error during Deposit Cancel. USB Sequence duplicated number error during Deposit 1. Restart over AP-SP Cancel. RBU connection MI error during Deposit Cancel. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54US100 54BS200
54BS100
RBU connection sequence error during Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54BS000
RBU communication timeout error during Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54BR700
RBU response message timeout error during Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54BR000
RBU response timeout during Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54BHG00
NO detectiong nter Lock in the RC EEPROM R/W "1. Check the lower unit status of inter lock2. Exchange or clean the inter lock during Deposit Cancel. sensor if occur same error" RC5 EEPROM data verify error during Deposit Cancel. "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" RC4 EEPROM data verify error during Deposit Cancel. "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" RC3 EEPROM data verify error during Deposit Cancel. "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" RC2 EEPROM data verify error during Deposit Cancel. "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" RC1 EEPROM data verify error during Deposit Cancel. "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" RC5 EEPROM write error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC4 EEPROM write error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC3 EEPROM write error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC2 EEPROM write error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC1 EEPROM write error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" RC5 EEPROM read error during Deposit Cancel. "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization"
54BHF00 54BHE00 54BHD00 54BHC00 54BHB00 54BHA00 54BH900 54BH800 54BH700 54BH600 54BH500
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268
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 54BH400
RC4 EEPROM read error during Deposit Cancel.
54BH300
RC3 EEPROM read error during Deposit Cancel.
54BH200
RC2 EEPROM read error during Deposit Cancel.
54BH100
RC1 EEPROM read error during Deposit Cancel.
54ARJ00
Message timeout error during Stop Ready in the Deposit Cancel.
"1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54ARC00
BC reponse message timeout error during Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54ARB00
Message timeout error for processing notes remained in the auto recovery of Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54ARA00
BM reverting notes message timeout error in the Auot Repair of Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54AR900
Stack ready timeout error in the auto recovery of Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54AR700
Message timeout error of RBU response during Deposit Cancel .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54AR300
Message timeout error during postprocessing of Deposit Cancel Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54AR200
Message timeout error during transation operation in the Deposit Cancel .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54AR100
Message timeout error during operation ready in the Deposit Cancel .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54AND00
In case of difference between separate TE notes from TE after Deposit Cancel and stack notes to TE after Deposit Cancel. In case of difference between separate TE notes from TE and stack notes to CSM + UTC2 + doubted CST after Deposit Cancel. No notes in the TE during retry Deposit Cancel with auto recovery operation because of the error from Deposit Cancel. Error to NVRAM(128denominations) Read/ Write during Deposit Cancel.
1. Operate to initialize BRM(Recovery)
54AEF00
RBU RS485 connection line disorder during Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54AEE00
RBU RS485 communication sequence disorder during Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54AE600
Error to received deposit cancel during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54AE400
Deposit Cancel transaction was executed without Initializing after power on. Received execute command without Read System Info. during Deposit Cancel. Status on not operation receiption command during Deposit Cancel. Received operation command without Initail Info Set during Deposit Cancel. Removal statusof RC to store abnormal serial number before the operation during Deposit Cancel.. Removal status of RC to store doubted notes before the operation during Deposit Cancel. Status of RC empty before the operation during Deposit Cancel.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Open the lower unit2. Open the Mid Transport Path3. Check the recycle cassette load/removal" "1. Open the lower unit2. Open the Mid Transport Path3. Check the recycle cassette load/removal" "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes quantity in the recycle cassettes(A~E) "
54ANC00
54AL100 54AH500
54AE300 54AE200 54AE100 54AAJ00 54AAG00 54AAF00
Problem Description
Troubleshooting
1. Operate to initialize BRM(Recovery)
1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
269
Error Code manual
Problem Code 54AAE00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of UTC2 full before the operation during Deposit Cancel . Status of UTC1 full before the operation during Deposit Cancel. Status of RJC full before the operation during Deposit Cancel.
"1. Open the upper unit2. Open the forge note cassette(103. Check the forge note cassette(10) is full" "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette not received(9) is full" "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
54AAB00
Status of RC full before the operation during Deposit Cancel.
54AAA00 54AA900
Status of BC open error the operation during Deposit Cancel.of BMD removal before the operation during Status Deposit Cancel.
54AA800
Status of BMD inter lock detachment before the operation during Deposit Cancel.
54AA700
Status of RJC removal before the operation during Deposit Cancel. Status of CSM open before the operation during Deposit Cancel. Status of BMU removal before the operation during Deposit Cancel. Status of BMU inter lock detachment before the operation during Deposit Cancel. Status of TE open before the operation during Deposit Cancel.of UTC removal before the operation during Status Deposit Cancel. Status of remaining notes on the Return Transport Path(GS802) before the operation during Deposit Cancel .
"1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check the notes full in the cassette " "1. Open the upper unit2. Check the lock lever in the BC" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
54AAD00 54AAC00
54AA600 54AA400 54AA300 54AA200 54AA100 54A2W00
1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
54A2Q00
Status of remaining notes on the Return Transport Path(GS034) before the operation during Deposit Cancel .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
54A2P00
Status of remaining notes on the Return Transport Path(GS033) before the operation during Deposit Cancel .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
54A2N00
Status of remaining notes on the Return Transport Path(GS032) before the operation during Deposit Cancel .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
54A2M00
Status of remaining notes on the Transport Path (GS031) before the operation during Deposit Cancel .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
54A2K00
Status of remaining notes on the Transport Path (GS703) before the operation during Deposit Cancel . Status of remaining notes on the Return Transport Path (GS619) before the operation during Deposit Cancel .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
54A2J00
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
54A2H00
Status of remaining notes on the Return Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove (GS618) before the operation during Deposit Cancel . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
54A2G00
Status of remaining notes on the Return Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove (GS614) before the operation during Deposit Cancel. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
270
Error Code manual
Problem Code 54A2C00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained in the BCU(CIS Sensor or DD Sensor) during Deposit Cancel .
1. Open the upper unit. 2. Open CSM 3. Open BC(5) 4. Remove the notes and substance on the Rear Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance
54A2B00
Status of remaining notes on the Return Transport Path(GS022) before the operation during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
54A2A00
Status of remaining notes on the Return Transport Path(GS021) before the operation during Deposit Cancel . Status of remaining notes on the Return Transport Path(GS006) before the operation during Deposit Cancel .
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
54A2500
Status of remaining notes on the Return Transport Path(GS005) before the operation during Deposit Cancel.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
54A2400
Status of remaining notes on the Return Transport Path(GS004) before the operation during Deposit Cancel .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
54A2300
Status of remaining notes on the Return Transport Path(GS003) before the operation during Deposit Cancel .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
54A2200
Status of remaining notes on the Return Transport Path(GS002) before the operation during Deposit Cancel.
54A2100
Status of remaining notes on the Return Transport Path(GS801) before the operation during Deposit Cancel.
549R300
RJC message timeout error during postprocessing of Deposit Cancel Error.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
549R200
RJC message timeout error during transaction operation in the Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
549R100
RJC message timeout error during operation ready in the Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
549P100
RJC motor error during Deposit Cancel.
549J100
RJC full detection error during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Check the stage after open the door and push the lever5. Check the sensor." "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
5491500
RJC GSA05 dark jam error druing Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5491300
RJC GSA03 dark jam error during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
548S900
Receive retry error from BC during Depost End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
54A2600
© Hyosung TNS Inc. All Rights Reserved.
271
Error Code manual
Problem Code 548S400
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Receive ETC. error from BC during Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
548S200
Receive abnormal BCC from BC during Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
548S100
Receive abnormal MI from BC during Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
548R900
BC message timeout error during Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
548R300
BC message timeout error during postprocessing of Deposit Cancel Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
548R200
BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit Cancel. occurred (message timeout error) after initialization"
548R100
BC message timeout error during operation ready in the Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
548HS29
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the Deposit Cancel. Error of the BC Stop DAC Set Fail Scan Driver Init During in the Deposit Cancel. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Deposit Cancel. Error of the Hall Sensor Shading Fail BCU Ready During in the Deposit Cancel. Error of the Hall Sensor Dac Set Fail BCU Ready During in the Deposit Cancel. Error of the MR/UV/DD Sampling BCU Ready During in the Deposit Cancel. Error of the DAC Set Fail BCU Ready During in the Deposit Cancel. Error of the AFE Chip Set BCU Ready During in the Deposit Cancel. Error of the CIS Shading BCU Ready During in the Deposit Cancel. Error of the Light Source Set Fail BCU Ready During in the Deposit Cancel. Error of the CIS Led On Value Set Fail BCU Ready During in the Deposit Cancel. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the Deposit Cancel. Error of the Fpga Write BCU Ready During in the Deposit Cancel. Error of the DAC Set Fail Scan Driver Init During in the Deposit Cancel. Error of the CIS Shading Scan Driver Init During in the Deposit Cancel. Error of the Light Source Set Fail Scan Driver Init During in the Deposit Cancel. Error of the CIS Led On Value Set Fail Scan Driver Init During in the Deposit Cancel. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Deposit Cancel. Error of the Fpga Write Scan Driver Init During in the Deposit Cancel. Error of Currency Set Recognition Algorithm in the Deposit Cancel. Error of Ready Recognition Algorithm in the Deposit Cancel. Error of Initialize Recognition Algorithm in the Deposit Cancel. Error of Timeout during BcUsbTask Message in the Deposit Cancel. Error of Timeout during UartTask Message in the Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading"
548HS28 548HS22 548HS1B 548HS1A 548HS19 548HS18 548HS17 548HS15 548HS14 548HS13 548HS12 548HS11 548HS08 548HS05 548HS04 548HS03 548HS02 548HS01 548HJ03 548HJ02 548HJ01 548HI04 548HI03
"1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization"
© Hyosung TNS Inc. All Rights Reserved.
272
Error Code manual
Problem Code 548HI02 548HI01 548HG37
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of Timeout during ScanTask Message Message in the Deposit Cancel. Error of Timeout during RecogTask Message in the Deposit Cancel. Error of transaction setting during receiving BCU mode command in the Deposit Cancel .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
548HG36
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command in the Deposit Cancel . the system when same error occurred (message timeout error) after initialization"
548HG24
Error of encoder set-up mode during receiving BCU ready command in the Deposit Cancel .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
548HG23
Error of set up for DD sensor DAC during receiving BCU ready command in the Deposit Cancel .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
548HG22
Error of DD sensor initialization during receiving BCU ready command in the Deposit Cancel .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
548HG21
Error of power on during receiving BCU ready command in the Deposit Cancel .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
548HG20
Error to initialize CIS during receiving BCU ready command in the Deposit Cancel .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
548HG12
BC spec differs from data write command paramter during Deposit Cancel .
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
548HG11
Error of no country code set up during receiving BCU ready command in the Deposit Cancel . Error of no recognition DB for the country during receiving BCU data write command in the Deposit Cancel . Error of country-code set up during receiving BCU data write command in the Deposit Cancel . Error of available support country numbers set up during receiving BCU data write command in the Deposit Cancel . Error of BCU undefined command reception during Deposit Cancel. Error of the BC insert direction during BCU ready command in the Deposit Cancel. Error of the recognition level set up during BCU ready command in the Deposit Cancel. Error of mode set up during BCU ready command in the Deposit Cancel. Error of the transaction ready set up during BCU ready command in the Deposit Cancel. Error of the recognition level set up during BCU mode command in the Deposit Cancel. Error of mode set up during BCU Mode Command in the Deposit Cancel. Error to load recognition DB #10 during Deposit Cancel. Error to load recognition DB #09 during Deposit Cancel. Error to load recognition DB #08 during Deposit Cancel. Error to load recognition DB #07 during Deposit Cancel. Error to load recognition DB #06 during Deposit Cancel. Error to load recognition DB #05 during Deposit Cancel.
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)"
548HG10
548HG09 548HG08 548HG07 548HG06 548HG05 548HG04 548HG03 548HG02 548HG01 548HF20 548HF19 548HF18 548HF17 548HF16 548HF15
© Hyosung TNS Inc. All Rights Reserved.
273
Error Code manual
Problem Code 548HF14
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
548HF09
Error to load recognition DB #04 during Deposit Cancel. Error to load recognition DB #03 during Deposit Cancel. Error to load recognition DB #02 during Deposit Cancel. Error to load recognition DB #01 during Deposit Cancel. Error to FPGA Read during Deposit Cancel.
"1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
548HF08
Error to FPGA initialize during Deposit Cancel.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
548HF07
Error to load to info of BC FPGA header during Deposit "1. Re-download BC FPGA2. Change the BC B/D if continuous error." Cancel. Error to BC FPGA configuration during Deposit Cancel. "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
548HF13 548HF12 548HF11
548HF06 548HF05 548HF04
Error to BC FPGA data checksum during Deposit Cancel. Error to load recognition DB table during Deposit Cancel. Error to load shading data of the CIS during Deposit Cancel. Error GS801A, GS801B, GS802A, GS802B during Deposit Cancel. Error GS801B, GS802A, GS802B during Deposit Cancel. Error GS801A, GS802A, GS802B during Deposit Cancel. Error GS802A, GS802B during Deposit Cancel.
"1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
"1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
548HA10
Error GS801A, GS801B, GS802B during Deposit Cancel. Error GS801B, GS802B during Deposit Cancel.
548HA09
Error GS801A, GS802B during Deposit Cancel.
"1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
548HA08 548HA07
"1. Check GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
548HA06
Error GS802B during Deposit Cancel. Error GS801A, GS801B, GS802A during Deposit Cancel. Error GS801B, GS802A during Deposit Cancel.
548HA05
Error GS801A, GS802A during Deposit Cancel.
"1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
548HA04 548HA03
Error GS802A during Deposit Cancel. Error GS801A, GS801B during Deposit Cancel.
"1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
548HA02 548HA01 547R300
Error GS801B during Deposit Cancel. Error GS801A during Deposit Cancel. TE message timeout error during postprocessing of Deposit Cancel End Error.
"1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
547R200
TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error int the Deposit Cancel. occurred (message timeout error) after initialization"
547R100
TE message timeout error during Ready Operation in the Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
547J300 547J200
Normal end is not possible during Deposit Cancel . TE drum empty during Deposit Cancel .
1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the notes remain in the TE(12)3. Check the GS701/GS702/GS709 Sensor4. Remove notes remain in the TE"
547J100
TE drum full during Deposit Cancel.
547G700
Detect the rear end in the tape during Deposit Cancel.
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes remain in the TE" "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
547G500
Detect the front end in the tape during Deposit Cancel. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
548HF03 548HA15 548HA14 548HA13 548HA12 548HA11
"1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
"1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
"1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
© Hyosung TNS Inc. All Rights Reserved.
274
Error Code manual
Problem Code 547G400
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
No detect the front end in the tape during Deposit Cancel.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
547G300
Moter stop disorder during Deposit Cancel.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
547G200
Motor's separate Direction running disorder during Deosit Receipt. Motor's stack direction running disorder during Deposit Cancel. Error occurred by the notes remained on the GS709 Deposit deceipt.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5472300
Error occurred by the notes remained on the GS703 Deposit deceipt.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5472200
Error occurred by the notes remained on the GS702 Deposit deceipt.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5472100
Error occurred by the notes remained on the GS701 Deposit deceipt.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5471300
GS703 dark jam during Deposit Cancel.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
546R300
CSM message timeout error during postprocessing of Deposit Cancel Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
546R200
CSM message timeout error during transaction operation in the Deposit Cancel .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
546R100
CSM message timeout error during operation ready in theDeposit Cancel .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
546PA00 546P900
PP ready stop error during Deposit Cancel . Error of reverting notes during Deposit Cancel .
547G100 5472800
546P800 546P700 546P600 546P500 546P400 546P300 546P200 546P100 546M700 546M600 546M500 546M400 546M300 546M100 546GF00
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the CSM(3)" PP stack control(during stacking) error during Deposit "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Cancel . Check PP rotates softly using knob of the CSM(1)" PP separate control(during separating) error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Deposit Cancel . Check PP rotates softly using knob of the CSM(1)" PP notes alignment error during Deposit Cancel . "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP notes out error during Deposit Cancel . "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP lose return position movement error during Deposit "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Cancel . Check PP rotates softly using knob of the CSM(1)" PP separate position movement error during Deposit "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Cancel . Check PP rotates softly using knob of the CSM(1)" PP deposit position movement error during Deposit "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Cancel . Check PP rotates softly using knob of the CSM(1)" PP withdrawal(stack) position movement error during "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Deposit Cancel . Check PP rotates softly using knob of the CSM(1)" Shutter is forcibly opend during Deposit Cancel. "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside of CSM" Shutter Close error initializing stopper during Deposit "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside Cancel. of CSM" Stopper up error during Deposit Cancel. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" Stopper down error during Deposit Cancel. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" Shutter close error during Deposit Cancel. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" Stopper Init error during Deposit Cancel. "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" Failure to move gate roller to home position during "1. Open the upper unit. 2. Check the knob rotates softly in the CSM(2) " Deposit Cancel.
© Hyosung TNS Inc. All Rights Reserved.
275
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 546GE00
Failure to Lift-down during Deposit Cancel.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
546GD00
Failure to Lift-up during Deposit Cancel.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
546GC00
Failure to control stack roller during Deposit Cancel(GM605 disorder). Failure to move deposit(stack) position of stack roller during Deposit Cancel(GM605 disorder). Failure to move withdrawal(stack) position of stack roller during Deposit Cancel(GM605 disorder). Failure to revert notes during Deposit Cancel (Separate moter disorder).
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
546GB00 546GA00 546G800
546G500 546G400 546G300 546G200 546G100
Problem Description
Troubleshooting
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)" "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)" "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"
BP notes out error during Deposit Cancel .
"1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" BP separate control error during Deposit Cancel . "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and substance inside of the CSM" Error of BP separate position movement during Deposit "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and Cancel. substance inside of the CSM" Error of BP deposit position movement during Deposit "1. Open the upper unit2. Open the CSM(1) shetter3. Check the notes and Cancel. substance inside of the CSM" Error of BP stack position movement during Deposit "0. At the the BP(Back Plate) stack position, the sensor(GS661 & GS651) signal is Cancel. not to """""Dark"""""0. During the BP move to the separation section, the sensor(GS655) signal is not changed to """""Dark"""""0. During the BP move to the separation section, the sensor(GS661) signal is not changed to """""Light"""""0. During the BP move to the stack section, the sensor(GS661) signla is not changed to """""Dark""""" from """""Light"""""1. Open the Upper Unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)4. Check the sensor, related cable and connetor"
5462600
The status of no notes in the CSM changed The status "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance of notes remain in the CSM during Deposit Cancel. inside of CSM4. Check the sensors related with error"
5462500
The status of notes remain in the CSM changed status "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance of no notes in the CSM during Deposit Cancel. inside of CSM4. Check the sensors related with error"
5462400 5462100
Undefined command error of CSM during Deposit Cancel. Error of notes remaind in the CSM during Deposit Cancel.
545S200 545S100 545R300
Undefined command of RC5 during Deposit Cancel. Undefined return value of RC5 during Deposit Cancel. RC5 message timeout error during postprocessing of Deposit Cancel Error.
545R200
RC5 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit Cancel . occurred (message timeout error) after initialization"
545R100
RC5 message timeout error during operation ready in the Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
545J300
Failure to RC5 full check during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Check the stage status after open the recycle cassette(E)5. Check contamination status of the GS512 sensor."
545GL00
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit Cancel.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS507 sensor status if there are No notes or substance"
545GK00
Failure of RC5 stack roller retreat during Deposit Cancel.(Motor status error)
1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
276
Error Code manual
Problem Code 545GJ00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure of RC5 stack roller retreat during Deposit Cancel.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
545GC00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Deposit Cancel. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
545GB00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Deposit Cancel. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
545GA00
RC5 solenoid echo error during Deposit Cancel.
545G800
Failure to RC5 push pressure movement during Deposit Cancel.
545G600
Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Deposit Cancel. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
545G500
Failure of RC5 stack roller retreat during Deposit Cancel.(sensor error)
545G400
Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Deposit Cancel . cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
545G200
Failure to move stack position of RC5 PP during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
545G100
Failure of return notes to RC5 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5457500
Error occurred by the notes disorder on the GS505 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5456500
Error occurred by the Return Transport Path(GS505) during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5455500
Error occurred by the Transport Path on the GS505 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5452500
Error occurred by the notes remained on the GS505 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (E) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
277
Error Code manual
Problem Code 5452200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS502 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5452100
Error occurred by the notes remained on the GS501 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5451500
GS505 sensor jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
5451200
GS502 sensor jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
5451100
GS501 sensor jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
5450500
GS505 Light Jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(18)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
544S200 544S100 544R300
Undefined command of RC4 during Deposit Cancel. Undefined return value of RC4 during Deposit Cancel. RC4 message timeout error during postprocessing of Deposit Cancel Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
544R200
RC4 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit Cancel . occurred (message timeout error) after initialization"
544R100
RC4 message timeout error during operation ready in the Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
544J300
Failure to RC4 full check during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Check the stage status after open the recycle cassette(D)5. Check contamination status of the GS412 sensor."
544GL00
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit Cancel.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS407 sensor status if there are No notes or substance"
544GK00
Failure to RC4 stack roller retreat during Deposit Cancel.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the jam removal knob rotates softly"
544GJ00
Failure to RC4 stack roller retreat during Deposit Cancel.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
544GC00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any direction.. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
544GB00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking cassette #4 and open its door.(D)4. Remove jammed notes or substance using any direction.. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
© Hyosung TNS Inc. All Rights Reserved.
278
Error Code manual
Problem Code 544GA00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC4 solenoid echo error during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (D) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the upper side of the recycle cassette"
544G800
Failure to RC4 push pressure movement during Deposit Cancel.
544G600
Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Deposit Cancel. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
544G500
Failure to RC4 stack roller retreat during Deposit Cancel.(sensor error)
544G400
Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Deposit Cancel . cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
544G200
Failure to move stack position of RC4 PP during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
544G100
Failure of return notes to RC4 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5447500
Error occurred by the notes disorder on the GS405 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5446500
Error occurred by the Return Transport Path(GS405) during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5445500
Error occurred by the Transport Path on the GS405 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5442500
Error occurred by the notes remained on the GS405 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5442200
Error occurred by the notes remained on the GS402 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5442100
Error occurred by the notes remained on the GS401 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
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279
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5441500
GS405 sensor jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
5441200
GS402 sensor jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
5441100
GS401 sensor jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
5440500
GS405 Light Jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(17)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
543S200 543S100 543R300
Undefined command of RC3 during Deposit Cancel. Undefined return value of RC3 during Deposit Cancel. RC3 message timeout error during postprocessing of Deposit Cancel Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
543R200
RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit Cancel . occurred (message timeout error) after initialization"
543R100
RC3 message timeout error during operation ready in the Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
543J300
Failure to RC3 full check during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Check the stage status after open the recycle cassette(C)5. Check contamination status of the GS312 sensor."
543GL00
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit Cancel.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS307 sensor status if there are No notes or substance"
543GK00
Failure of RC3 stack roller retreat during Deposit Cancel.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the jam removal knob rotates softly"
543GJ00
Failure of RC3 stack roller retreat RC3 during Deposit Cancel.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
543GC00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Deposit Cancel. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
543GB00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Deposit Cancel. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
543GA00
RC3 solenoid echo error during Deposit Cancel.
543G800
Failure to RC3 push pressure movement of during Deposit Cancel.
543G600
Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Deposit Cancel. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
Problem Description
Troubleshooting
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (C) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the upper side of the recycle cassette"
© Hyosung TNS Inc. All Rights Reserved.
280
Error Code manual
Problem Code 543G500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure of RC3 stack roller retreat RC3 during Deposit Cancel.(sensor error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
543G400
Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Deposit Cancel . cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
543G200
Failure to move stack position of RC3 PP during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
543G100
Failure of return notes to RC3 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5437500
Error occurred by the notes disorder on the GS305 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5436500
Error occurred by the Return Transport Path(GS305) during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5435500
Error occurred by the Transport Path on the GS305 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5432500
Error occurred by the notes remained on the GS305 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5432200
Error occurred by the notes remained on the GS302 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5432100
Error occurred by the notes remained on the GS301 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5431500
GS305 sensor jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
5431200
GS302 sensor jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
© Hyosung TNS Inc. All Rights Reserved.
281
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5431100
GS301 sensor jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
5430500
GS305 Light Jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(16)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
542S200 542S100 542R300
Undefined command of RC2 during Deposit Cancel. Undefined return value of RC2 during Deposit Cancel. RC2Message timeout error during postprocessing of Deposit Cancel Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
542R200
RC2 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit Cancel . occurred (message timeout error) after initialization"
542R100
RC2 message timeout error during operation ready in the Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
542J300
Failure to RC2 full check during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Check the stage status after open the recycle cassette(B)5. Check contamination of GS212 sensor."
542GL00
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit Cancel. (Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS207 sensor status if there are No notes or substance"
542GK00
Failure of RC2 stack roller retreat during Deposit Cancel.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the jam removal knob rotates softly"
542GJ00
Failure to RC2 stack roller retreat during Deposit Cancel.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
542GC00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Deposit Cancel. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
542GB00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Deposit Cancel. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
542GA00
RC2 solenoid echo error during Deposit Cancel.
542G800
Failure to RC2 push pressure movement during Deposit Cancel.
542G600
Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Deposit Cancel. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
542G500
Failure to RC2 stack roller retreat during Deposit Cancel.(sensor error)
542G400
Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Deposit Cancel. cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
Problem Description
Troubleshooting
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (B) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
282
Error Code manual
Problem Code 542G200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to move stack position of RC2 PP during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
542G100
Failure of return notes to RC2 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5427500
Error occurred by the notes disorder on the GS205 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5426500
Error occurred by the Return Trnasport Path(GS205) during Deposit Cancel .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5425500
Error occurred by the Transport Path on the GS205 during Deposit Cancel .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5422500
Error occurred by the notes remained on the GS205 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5422200
Error occurred by the notes remained on the GS202 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5422100
Error occurred by the notes remained on the GS201 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5421500
GS205 sensor jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
5421200
GS202 sensor jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
5421100
GS201 sensor jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
5420500
GS205 light jam during Deposit Cancel .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(15)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
541S200 541S100
Undefined command of RC1 during Deposit Cancel. Undefined return value of RC1 during Deposit Cancel.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
© Hyosung TNS Inc. All Rights Reserved.
283
Error Code manual
Problem Code 541R300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC1 message timeout error during postprocessing of Deposit Cancel Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
541R200
RC1 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit Cancel . occurred (message timeout error) after initialization"
541R100
RC1 message timeout error during operation ready in the Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
541J300
Failure to RC1 full check during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check contamination of sensor GS112"
541GL00
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit Cancel.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS107 sensor status if there are No notes or substance"
541GK00
Failure of RC1 stack roller retreat during Deposit Cancel.(Motor status error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
541GJ00
Failure of RC1 stack roller retreat during Deposit Cancel.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
541GC00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any duing Deposit Cancel. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
541GB00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any duing Deposit Cancel. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
541GA00
RC1 solenoid echo error duing Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette(A) and reload4. Replace the cassette when same error occurs"
541G800
Failure to RC1 push pressure movement during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
541G600
Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Deposit Cancel. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
541G500
Failure of RC1 stack roller retreat during Deposit Cancel.(sensor error)
541G400
Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Deposit Cancel . cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
541G200
Failure to move stack position of RC1 PP during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
541G100
Failure of return notes to RC1 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
284
Error Code manual
Problem Code 5417500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS105 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5416500
Error occurred by the Return Trnasport Path(GS105) during Deposit Cancel .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5415500
Error occurred by the Transport Path on the GS105 during Deposit Cancel .
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5412500
Error occurred by the notes remained on the GS105 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5412200
Error occurred by the notes remained on the GS102 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5412100
Error occurred by the notes remained on the GS101 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5411500
GS105 sensor jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
5411200
GS102 sensor jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
5411100
GS101 sensor jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
5410500
GS105 Light Jam during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(14)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
540R300
BM message timeout error during postprocessing to Deposit Cancel Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
540R200
BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit Cancel . occurred (message timeout error) after initialization"
540R100
BM message timeout error during operation ready in the Deposit Cancel .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
540QA00
BC open error during Deposit Cancel .
540Q900 540Q800
BMD removal error during Deposit Cancel . BMD inter lock error during Deposit Cancel .
"1. Open the upper unit2. Open the customer service module (CSM)3. Check the lock lever in the BC" 1. Check the lower Unit load/removal "1. Check the lower Unit load/removal2. Replace a cherry switch when error occures"
© Hyosung TNS Inc. All Rights Reserved.
285
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 540Q700
RJC removal error during Deposit Cancel .
540Q600
CSM open error during Deposit Cancel .
540Q500 540Q400 540Q300
Safe door open error during Deposit Cancel . BMU removal error during Deposit Cancel . BMU inter lock error during Deposit Cancel .
540Q200 540Q100
TE open error during Deposit Cancel . UTC removal error during Deposit Cancel .
1. Check the safe door open 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)"
540NC00
Failure to check the last note at the termination of mid transport path during Deposit Cancel.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
540NA00
1. Operate to initialize BRM(Recovery)
540F400
No Result with previous note recognition result when notes separate from TE during Deposit Cancel. Pick-up count did not match up with stack count when separate end in the Deposit Cancel. Erro of failure to duplicate serial number during Deposit Cancel.. Failure to 3 Way Gate 120 degree mode conversion during Deposit Count during Deposit Cancel. Failure to 3 Way Gate 0 degree mode conversion during Deposit Cancel . Decreasing encoder count of GM004 moter comparing with previous values during Deposit Cancel . Decreasing encoder count of GM002 moter comparing with previous values during Deposit Cancel. Decreasing encoder count of GM001 moter comparing with previous values during Deposit Cancel. GM004 motor removal error during Deposit Cancel.
540F200
GM002 motor removal error during Deposit Cancel.
540F100
GM001 motor removal error during Deposit Cancel.
540DY00
Error of failure to synchronizing recognition during Deposit Cancel . Error of failure to synchronizing recognition during Deposit Cancel . Error of failure to synchronizing recognition during Deposit Cancel . Error of failure to synchronizing recognition during Deposit Cancel . Error of failure to synchronizing recognition during Deposit Cancel . Error of failure to synchronizing recognition during Deposit Cancel . Error of failure to synchronizing recognition during Deposit Cancel . Error of failure to synchronizing recognition during Deposit Cancel . Error occurred by the notes disorder on the GS802 during Deposit Cancel.
540N900 540K100 540G200 540G100 540F700 540F600 540F500
540DX00 540DW00 540DV00 540DU00 540DT00 540DS00 540DR00 5407W00
Problem Description
Troubleshooting "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"
1. Operate to initialize BRM(Recovery) "1. Check the duplicate note and remove the note.2. Operate to initialize BRM(Recovery)" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Open the lower unit2. Check the knob rotates in the Mid Transport Path(20)3. Check the notes and substance inside of the Mid Transport Path4. Check the sensor GS023 status" "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates softly3.Check remained Notes and substance in the upper Transport Path4. Check the GS007 Sensor" "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly 3.Check remained Notes and substance in the upper Transport Path4. Check the GS804 Sensor" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5407Q00
Error occurred by the notes disorder on the GS034 during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5407P00
Error occurred by the notes disorder on the GS033 during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
286
Error Code manual
Problem Code 5407N00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS032 during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5407M00
Error occurred by the notes disorder on the GS031 during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5407K00
Error occurred by the notes disorder on the GS703 during Deposit Cancel.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5407J00
Error occurred by the notes disorder on the GS619 during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5407H00
Error occurred by the notes disorder on the GS618 during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5407G00
Error occurred by the notes disorder on the GS614 during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5407B00
Error occurred by the notes disorder on the GS022 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5407A00
Error occurred by the notes disorder on the GS021 during Deposit Cancel.
5407600
Error occurred by the notes disorder on the GS006 during Deposit Cancel.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5407500
Error occurred by the notes disorder on the GS005 during Deposit Cancel.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5407400
Error occurred by the notes disorder on the GS004 during Deposit Cancel.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5407300
Error occurred by the notes disorder on the GS003 during Deposit Cancel.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5407200
Error occurred by the notes disorder on the GS002 during Deposit Cancel.
"1. Open the upper unit2. Open the Front Transport Path (4)3. Remove the notes and the substance from the Front Transport Path (4)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5407100
Error occurred by the notes disorder on the GS801 during Deposit Cancel.
5406J00
Error occurred by the Return Transport Path(GS619) during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5406H00
Error occurred by the Return Transport Path(GS618) during Deposit Cancel.
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5406G00
Error occurred by the Return Transport Path(GS614) during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
287
Error Code manual
Problem Code 5405W00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Transport Path on the GS802 during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5405Q00
Error occurred by the Transport Path on the GS034 during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5405P00
Error occurred by the Transport Path on the GS033 during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5405N00
Error occurred by the Transport Path on the GS032 during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5405M00
Error occurred by the Transport Path on the GS031 during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5405J00
Error occurred by the Transport Path on the GS619 during Deposit Cancel.
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5405H00
Error occurred by the Transport Path on the GS618 during Deposit Cancel.
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5405G00
Error occurred by the Transport Path on the GS614 during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5405B00
Error occurred by the Transport Path on the GS022 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5405A00
Error occurred by the Transport Path on the GS021 during Deposit Cancel.
5405600
Error occurred by the Transport Path on the GS006 during Deposit Cancel.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5405500
Error occurred by the Transport Path on the GS005 during Deposit Cancel.
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5405400
Error occurred by the Transport Path on the GS004 during Deposit Cancel.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5405300
Error occurred by the Transport Path on the GS003 during Deposit Cancel.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5405200
Error occurred by the Transport Path on the GS002 during Deposit Cancel.
5405100
Error occurred by the Transport Path on the GS801 during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
288
Error Code manual
Problem Code 5402W00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS802 during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5402Q00
Error occurred by the notes remained on the GS034 during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5402P00
Error occurred by the notes remained on the GS033 during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5402N00
Error occurred by the notes remained on the GS032 during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5402M00
Error occurred by the notes remained on the GS031 during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5402K00
Error occurred by the notes remained on the GS703 during Deposit Cancel.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5402J00
Error occurred by the notes remained on the GS619 during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5402H00
Error occurred by the notes remained on the GS618 during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5402G00
Error occurred by the notes remained on the GS614 during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5402B00
Error occurred by the notes remained on the GS022 during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5402A00
Error occurred by the notes remained on the GS021 during Deposit Cancel.
5402600
Error occurred by the notes remained on the GS006 during Deposit Cancel.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5402500
Error occurred by the notes remained on the GS005 during Deposit Cancel.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5402400
Error occurred by the notes remained on the GS004 during Deposit Cancel.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5402300
Error occurred by the notes remained on the GS003 during Deposit Cancel.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5402200
Error occurred by the notes remained on the GS002 during Deposit Cancel.
5402100
Error occurred by the notes remained on the GS801 during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
289
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5401W00
GS802 dark jam error during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5401Q00
GS034 dark jam error during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5401P00
GS033 dark jam error during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5401N00
GS032 dark jam error during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5401M00
GS031 dark jam error during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5401K00
GS703 dark jam error during Deposit Cancel.
5401J00
GS619 dark jam error during Deposit Cancel.
"0. During the """""Deposit Cancel""""" tranjaction, the banknote is staying on the GS703 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)" "1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5401H00
GS618 dark jam error during Deposit Cancel.
"0. During the """""Deposit Cancel""""" tranjaction, the banknote is staying on the GS618 sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5401G00
GS614 dark jam error during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5401B00
GS022 dark jam error during Deposit Cancel.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5401A00
GS021 dark jam error during Deposit Cancel.
5401600
GS006 dark jam error during Deposit Cancel.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5401500
GS005 dark jam error during Deposit Cancel.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5401400
GS004 dark jam error during Deposit Cancel.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5401300
GS003 dark jam error during Deposit Cancel.
"1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5401200
GS002 dark jam error during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance"
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
290
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5401100
GS801 dark jam error during Deposit Cancel.
5400W00
GS802 light jam error during Deposit Cancel.
5400Q00
GS034 light jam error during Deposit Cancel.
5400P00
GS033 light jam error during Deposit Cancel.
5400N00
GS032 light jam error during Deposit Cancel.
5400M00
GS031 light jam error during Deposit Cancel.
5400J00
GS619 light jam error during Deposit Cancel.
5400H00
GS618 light jam error during Deposit Cancel.
5400G00
GS614 light jam error during Deposit Cancel.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove Jam between the CSM(3) and the Rear Transport Path(11)."
5400B00
GS022 light jam error during Deposit Cancel.
5400A00
GS021 light jam error during Deposit Cancel.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Rotate the knob of the Rear Transport Path(4)5. Remove notes in BC"
5400600
GS006 light jam error during Deposit Cancel.
5400500
GS005 light jam error during Deposit Cancel.
5400400
GS004 light jam error during Deposit Cancel .
5400300
GS003 light jam error during Deposit Cancel .
5400200
GS002 light jam error during Deposit Cancel .
5400100
GS801 light jam error during Deposit Cancel .
"1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the BC(5) 4.Remove notes and substance in the Front Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance "
53US300
USB command data length error during Deposit End.
"1. Check USB connection2. Operate to initialize BRM(Recovery)"
53US100 53BS200
USB Sequence duplicated number error during Deposit 1. Restart over AP-SP End. connection MI error during Deposit End. RBU "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
53BS100
RBU connection sequence error during Deposit End.
53BS000
RBU communication timeout error during Deposit End. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
53BR700
RBU response message timeout error during Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
53BR000
RBU response timeout during Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
Problem Description
Troubleshooting "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)." "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the upper unit2. Open the customer service module (CSM)3. Remove Jam in the Rear Transport Path(11)." "0. During the """""Deposit Cancel""""" tranjaction, the banknote is staying on the note transport path between the GS005 and GS618 sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Remove Jam in the Rear Transport Path(11).4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove the Jam between Rear Transport Path(7) and Rear Transport Path(11)." "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the Jam between TE(12) and Rear Transport Path(11)." "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove the Jam between Rear Transport Path(8) and Rear Transport Path(11)." "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove the Jam between Rear Transport Path(11) and Rear Transport Path(6)." "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Rotate the knob of the Front Transport Path(4)5. Remove the Jam between BC(5) and Front Transport Path(4)."
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
291
Error Code manual
Problem Code 53BHG00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
53BHF00
NO detectiong nter Lock in the RC EEPROM R/W during Deposit End. RC5 EEPROM data verify error during Deposit End.
53BHE00
RC4 EEPROM data verify error during Deposit End.
53BHD00
RC3 EEPROM data verify error during Deposit End.
53BHC00
RC2 EEPROM data verify error during Deposit End.
53BHB00
RC1 EEPROM data verify error during Deposit End.
53BHA00
RC5 EEPROM Write error during Deposit End.
53BH900
RC4 EEPROM Write error during Deposit End.
53BH800
RC3 EEPROM Write error during Deposit End.
53BH700
RC2 EEPROM Write error during Deposit End.
53BH600
RC1 EEPROM Write error during Deposit End.
53BH500
RC5 EEPROM read error during Deposit End.
53BH400
RC4 EEPROM read error during Deposit End.
53BH300
RC3 EEPROM read error during Deposit End.
53BH200
RC2 EEPROM read error during Deposit End.
53BH100
RC1 EEPROM read error during Deposit End.
53ASJ00
Deposit cassette is set Reject Receipt cassette in the absence of deposit cassette during Deposit End.. Message timeout error during Stop Ready in the Deposit End.
53ARJ00
"1. Check the lower unit status of inter lock2. Exchange or clean the inter lock sensor if occur same error" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Reload the RC after removing RC2. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check the RC Connector2. Reload the RC after removing RC3. Replace the RC if same error occures during initialization" "1. Check state of multi Deposit Cassette error or full2. Operate to initialize BRM(Recovery)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
53ARC00
BC reponse message timeout error during Deposit End. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
53ARB00
Message timeout error for processing notes remained in the auto recovery of Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
53ARA00
BM reverting notes message timeout error in the Auot Repair of Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
53AR900
Stack ready timeout error in the auto recovery of Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
53AR700
Message timeout error of RBU response during Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
53AR300
Message timeout error during postprocessing error of Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
53AR200
Message timeout error during transation operation in the Deposit End .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
53AR100
Message timeout error during operation ready in the Deposit End .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
53ANR00
In case of difference between RJC stack count and RC separate count at auto-recovery test operation during Deposit End. In case of Deposit End count less than Deposit Count after count alignment during Deposit End. In case of difference between UTC2 stack count and forged notes count during Retracting TE UTC . Forged notes count is different with UTC2 stack count during Deposit Count in the Deposit End.
1. Operate to initialize BRM(Recovery)
53ANP00 53ANH00 53ANG00
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
© Hyosung TNS Inc. All Rights Reserved.
292
Error Code manual
Problem Code 53ANF00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
In case of difference between UTC2 stack count during Deposit End and forged notes count during Deposit End. In case of denomination stack count during Deposit End more than denomination stack count during Deposit End. In case of difference between receipt amout and Deposit Count amount with out reject notes durng Deposit End. In case of difference between TE stack counts and BC pass info of normal count in the Deposit Count. In case of difference between notes count from Deposit Count and receipt count from Deposit End without reject notes during Deposit End. In case of difference between stack count to RC5 and BC pass info of normal count in the Deposit End. In case of difference between stack count to RC4 and BC pass info of normal count in the Deposit End. In case of difference between stack count to RC3 and BC pass info of normal count in the Deposit End. In case of difference between stack count to RC2 and BC pass info of normal count in the Deposit End. In case of difference between stack count to RC1 and BC pass info of normal count in the Deposit End. Error to NVRAM(128denominations) Read/ Write during Deposit End.
1. Operate to initialize BRM(Recovery)
53AEF00
RBU RS485 connection line disorder during Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
53AEE00
RBU RS485 communication sequence disorder during Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
53AE600
Error to received deposit end during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
53AE400
Deposit End transaction was executed without Initializing after power on. Received execute command without Read System Info. during Deposit End. Status on not operation receiption command during Deposit End. Received operation command without Initail Info Set during Deposit End. Status of RC empty before the operation during Deposit End. Status of UTC2 full before the operation during Deposit End. Status of UTC1 full before the operation during Deposit End. Status of RJC full before the operation during Deposit End.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization" "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes quantity in the recycle cassettes(A~E) " "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note cassette(10) is full" "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette not received(9) is full" "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
53AAB00
Status of RC full before the operation during Deposit End.
53AAA00 53AA900
Status of BC open before the operation during Deposit End. Status of BMD removal before the operation during Deposit End.
53AA800
Status of BMD inter lock detachment before the operation during Deposit End.
53AA700
Status of RJC removal before the operation during Deposit End. Status of CSM open before the operation during Deposit End. Status of BMU removal before the operation during DepositofEnd. Status BMU inter lock detachement before the operation during Deposit End. Status of TE open before the operation during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full detection sensor of recycle cassettes(A~E) 4. Open the cassette door5. Check the notes full in the cassette " "1. Open the upper unit2. Check the lock lever in the BC" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
53AN900 53AN800 53AN700 53AN600
53AN500 53AN400 53AN300 53AN200 53AN100 53AH500
53AE300 53AE200 53AE100 53AAF00 53AAE00 53AAD00 53AAC00
53AA600 53AA400 53AA300 53AA200
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)"
© Hyosung TNS Inc. All Rights Reserved.
293
Error Code manual
Problem Code 53AA100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of UTC removal before the operation during Deposit End. Status of remaining notes on the Return Transport Path(GS802) before the operation during Deposit End .
"1. Open the upper unit2. Check removal of the cassette not received(9)"
53A2Q00
Status of remaining notes on the Return Transport Path(GS034) before the operation during Deposit End .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
53A2P00
Status of remaining notes on the Return Transport Path(GS033) before the operation during Deposit End .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
53A2N00
Status of remaining notes on the Return Transport Path(GS032) before the operation during Deposit End .
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
53A2M00
Status of remaining notes on the Transport Path (GS031) before the operation during Deposit End
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
53A2W00
53A2K00
53A2J00
Status of remaining notes on the Transport Path (GS703) before the operation during Deposit End
.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
"0. Before the """""Deposit""""" transaction, the sensor(GS703) is detected abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)" Status of remaining notes on the Return Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove (GS619) before the operation during Deposit End . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance" .
53A2H00
Status of remaining notes on the Return Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove (GS618) before the operation during Deposit End . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
53A2G00
Status of remaining notes on the Return Transport Path "1. Open the upper unit2. Open the customer service module (CSM)3. Remove (GS614) before the operation during Deposit End. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
53A2C00
Error occurred by the notes remained in the BCU(CIS Sensor or DD Sensor) during Deposit End .
53A2B00
Status of remaining notes on the Return Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes Path(GS022) before the operation during Deposit End. and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
53A2A00
Status of remaining notes on the Return Transport "1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(GS021) before the operation during Deposit End . Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Path(GS006) before the operation during Deposit End cassette not received(9)4. Remove notes and substance in the Rear Transport . Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
53A2600
1. Open the upper unit. 2. Open CSM 3. Open BC(5) 4. Remove the notes and substance on the Rear Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance
53A2500
Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes Path(GS005) before the operation during Deposit End. and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
53A2400
Status of remaining notes on the Return Transport Path(GS004) before the operation during Deposit End .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
294
Error Code manual
Problem Code 53A2300
53A2200
53A2100
539R300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Path(GS003) before the operation during Deposit End . Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance" Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the Path(GS002) before the operation during Deposit End. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" Status of remaining notes on the Return Transport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the Path(GS801) before the operation during Deposit End. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" RJC message timeout error during postprocessing of "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Deposit End Error. occurred (message timeout error) after initialization"
539R200
RJC message timeout error during transaction operation in the Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
539R100
RJC message timeout error during operation ready in the Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
539P100
RJC motor error during Deposit End.
"0. During the """""Deposit""""" tranjaction, the RJC motor sensor(GSA06) signal is not changed1. Open the Lower Unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Check the stage after open the door and push the lever5. Check the sensor GSA06, related cable and connector"
539J100
RJC full detection error during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
5391500
RJC GSA05 dark jam error druing Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5391300
RJC GSA03 dark jam error during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Open the reject cassette(21)4. Remove notes and substance in the reject cassette(21)5. Check whether the sensor is contaminated or not if there are No notes or substance"
538S900
Receive retry error from BC during Depost End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
538S400
Receive ETC. error from BC during Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
538S200
Receive abnormal BCC from BC during Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
538S100
Receive abnormal MI from BC during Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
538R900
BC message timeout error during Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
538R300
BC message timeout error during postprocessing of Deposit End Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
538R200
BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit End. occurred (message timeout error) after initialization"
538R100
BC message timeout error during operation ready in the Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
538HS29
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the Deposit End. Error of the BC Stop DAC Set Fail Scan Driver Init During in the Deposit End. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization"
538HS28 538HS22
© Hyosung TNS Inc. All Rights Reserved.
295
Error Code manual
Problem Code 538HS1B 538HS1A 538HS19 538HS18 538HS17 538HS15 538HS14 538HS13 538HS12 538HS11 538HS08 538HS05 538HS04 538HS03 538HS02 538HS01 538HJ03 538HJ02 538HJ01 538HI04 538HI03 538HI02 538HI01 538HG37
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of the Hall Sensor Shading Fail BCU Ready During in the Deposit End. Error of the Hall Sensor Dac Set Fail BCU Ready During in the Deposit End. Error of the MR/UV/DD Sampling BCU Ready During in the Deposit End. Error of the DAC Set Fail BCU Ready During in the Deposit End. Error of the AFE Chip Set BCU Ready During in the Deposit End. Error of the CIS Shading BCU Ready During in the Deposit End. Error of the Light Source Set Fail BCU Ready During in the Deposit End. Error of the CIS Led On Value Set Fail BCU Ready During in the Deposit End. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the Deposit End. Error of the Fpga Write BCU Ready During in the Deposit End. Error of the DAC Set Fail Scan Driver Init During in the Deposit End. Error of the CIS Shading Scan Driver Init During in the Deposit End. Error of the Light Source Set Fail Scan Driver Init During in the Deposit End. Error of the CIS Led On Value Set Fail Scan Driver Init During in the Deposit End. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Deposit End. Error of the Fpga Write Scan Driver Init During in the Deposit End. Error of Currency Set Recognition Algorithm in the Deposit End. Error of Ready Recognition Algorithm in the Deposit End. Error of Initialize Recognition Algorithm in the Deposit End. Error of Timeout during BcUsbTask Message in the Deposit End. Error of Timeout during UartTask Message in the Deposit End. Error of Timeout during ScanTask Message Message in the Deposit End. Error of Timeout during RecogTask Message in the Deposit End. Error of transaction setting during receiving BCU mode command in the Deposit End .
"1. Retry to Hall Sensor Shading" "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
538HG36
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command in the Deposit End . the system when same error occurred (message timeout error) after initialization"
538HG24
Error of encoder set-up mode during receiving BCU ready command in the Deposit End .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
538HG23
Error of set up for DD sensor DAC during receiving BCU ready command in the Deposit End .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
538HG22
Error of DD sensor initialization during receiving BCU ready command in the Deposit End .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
538HG21
Error of power on during receiving BCU ready command in the Deposit End .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
© Hyosung TNS Inc. All Rights Reserved.
296
Error Code manual
Problem Code 538HG20
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error to initialize CIS during receiving BCU ready command in the Deposit End .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
538HG12
BC spec differs from data write command paramter during Deposit End .
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
538HG11
538HF20
Error of no country code set up during receiving BCU ready command in the Deposit End . Error of no recognition DB for the country during receiving BCU data write command in the Deposit End . Error of country-code set up during receiving BCU data write command in the Deposit End . Error of available support country numbers set up during receiving BCU data write command in the Deposit End .undefined command reception during Error of BCU Deposit End . Error of the BC insert direction during BCU ready command in the Deposit End . Error of the recognition level set up during BCU ready command in the Deposit End . Error of mode set up during BCU ready command in the Deposit End . Error of the transaction ready set up during BCU ready command in the Deposit End . Error of the recognition level set up during BCU mode command in the Deposit End . Error of mode set up during BCU Mode Command in the Deposit End . Error to load recognition DB #10 during Deposit End .
538HF19
Error to load recognition DB #09 during Deposit End .
538HF18
Error to load recognition DB #08 during Deposit End .
538HF17
Error to load recognition DB #07 during Deposit End .
538HF16
Error to load recognition DB #06 during Deposit End .
538HF15
Error to load recognition DB #05 during Deposit End .
538HF14
Error to load recognition DB #04 during Deposit End .
538HF13
Error to load recognition DB #03 during Deposit End .
538HF12
Error to load recognition DB #02 during Deposit End .
538HF11
Error to load recognition DB #01 during Deposit End .
538HF09
Error to FPGA Read during Deposit End .
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
538HF08
Error to FPGA initialize during Deposit End .
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
538HF07
Error to load to info of BC FPGA header during Deposit "1. Re-download BC FPGA2. Change the BC B/D if continuous error." End . Error to BC FPGA configuration during Deposit End . "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
538HG10
538HG09 538HG08 538HG07 538HG06 538HG05 538HG04 538HG03 538HG02 538HG01
538HF06 538HF05 538HF04
538HA14
Error to BC FPGA data checksum during Deposit End . "1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" Error to load recognition DB table during Deposit End . "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" Error to load shading data of the CIS during Deposit "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)" End . Error GS801A, GS801B, GS802A, GS802B during "1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize Deposit End . BRM(Recovery)" Error GS801B, GS802A, GS802B during Deposit End . "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
538HA13
Error GS801A, GS802A, GS802B during Deposit End . "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)"
538HF03 538HA15
© Hyosung TNS Inc. All Rights Reserved.
297
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 538HA12
Error GS802A, GS802B during Deposit End .
538HA11
Error GS801A, GS801B, GS802B during Deposit End . "1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
538HA10
Error GS801B, GS802B during Deposit End .
"1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
538HA09
Error GS801A, GS802B during Deposit End .
"1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
538HA08 538HA07
Error GS802B during Deposit End . "1. Check GS802B2. Operate to initialize BRM(Recovery)" Error GS801A, GS801B, GS802A during Deposit End . "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
538HA06
Error GS801B, GS802A during Deposit End .
"1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
538HA05
Error GS801A, GS802A during Deposit End .
"1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
538HA04 538HA03
Error GS802A during Deposit End . Error GS801A, GS801B during Deposit End .
"1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
538HA02 538HA01 537R300
Error GS801B during Deposit End . Error GS801A during Deposit End . TE message timeout error during postprocessing of Deposit End End Error.
"1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
537R200
TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error int the Deposit End. occurred (message timeout error) after initialization"
537R100
TE message timeout error during Ready Operation in the Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
537J300 537J200
Normal end is not possible during Deposit End . TE drum empty during Deposit End .
1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the notes remain in the TE(12)3. Check the GS701/GS702/GS709 Sensor4. Remove notes remain in the TE"
537J100
TE drum full during Deposit End.
537G700
Detect the rear end in the tape during Deposit End.
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes remain in the TE" "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
537G500
Detect the front end in the tape during Deposit End.
537G400
No detect the front end in the tape during Deposit End. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
537G300
Moter stop disorder during Deposit End.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
537G200
Motor's separate Direction running disorder during Deosit Receipt. Motor's stack direction running disorder during Deposit End. Error occurred by the notes remained on the GS709 Deposit deceipt.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
5372300
Error occurred by the notes remained on the GS703 Deposit deceipt.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5372200
Ramaining notes in the CSM caused error on the GS702 Deposit deceipt.
"0. Before the """""Deposit""""" tranjaction, the GS702 sensor is detected abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
537G100 5372800
Problem Description
Troubleshooting "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly" "0. Before the """""Deposit""""" mode, the GS709 sensor is detected abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
© Hyosung TNS Inc. All Rights Reserved.
298
Error Code manual
Problem Code 5372100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Ramaining notes in the CSM caused error on the GS701 Deposit deceipt.
"0. Before the """""Deposit""""" tranjaction, the GS701 sensor is detected abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5371300
GS703 dark jam during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
536R300
CSM message timeout error during postprocessing of Deposit End Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
536R200
CSM message timeout error during transaction operation in the Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
536R100
CSM message timeout error during operation ready in the Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
535S200 535S100 535R300
Undefined command of RC5 during Deposit End. Undefined return value of RC5 during Deposit End. RC5 message timeout error during postprocessing of Deposit End Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
535R200
RC5 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit End . occurred (message timeout error) after initialization"
535R100
RC5 message timeout error during operation ready in the Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
535J300
Failure to RC5 full check during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Check the stage status after open the recycle cassette(E)5. Check contamination status of the GS512 sensor."
535GL00
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit End.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS507 sensor status if there are No notes or substance"
535GK00
Failure of RC5 stack roller retreat during Deposit End.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the jam removal knob rotates softly"
535GJ00
Failure of RC5 stack roller retreat during Deposit End.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
535GH00
Encoder Sensor(GS513) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Deposit Ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
535GG00
Encoder Sensor(GS513) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Deposit Ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS513 works fine if there is nothing jammed."
535GC00
Encoder Sensor(GS507) for Feed Motor failed to detect "0. During the """""Deposit""""" tranjaction, the sensor(GS507) signal is changed Dark status when Feed Motor runs in stacking direction while the motor(GM501) run in stacking direction1. Open the Lower Unit.2. Open during Deposit End. the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
535GB00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Deposit End. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
© Hyosung TNS Inc. All Rights Reserved.
299
Error Code manual
Problem Code 535GA00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC5 solenoid echo error during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (E) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the upper side of the recycle cassette"
535G800
Failure to RC5 push pressure movement during Deposit End.
535G600
Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Deposit End. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
535G500
Failure of RC5 stack roller retreat during Deposit End.(sensor error)
535G400
Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Deposit End . cassette (E)4. Open the recycle cassette door (E)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
535G200
Failure to move stack position of RC5 PP during Deposit End.
"0. when the PP(Push Plate) moves down in the cassette, the sensor(GS514) signal is not changed to """""Light"""""1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Open the recycle cassette door (E)5. Check cassette state to move PP up and down6. Check to see if FP(Front Plate) goes down smoothly7. Check to see if the door is broken(the upper edge of the door's right side(Key part)) if you don't find any problem"
535G100
Failure of return notes to RC5 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5357500
Error occurred by the notes disorder on the GS505 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5356500
Error occurred by the Return Transport Path(GS505) during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5355500
Error occurred by the Transport Path on the GS505 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5352500
Error occurred by the notes remained on the GS505 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5352200
Error occurred by the notes remained on the GS502 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
300
Error Code manual
Problem Code 5352100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS501 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5351500
GS505 sensor jam during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS505 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5351200
GS502 sensor jam during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS502 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5351100
GS501 sensor jam during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS501 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5350500
GS505 Light Jam during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the note transport path between the GS034 and GS505 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(18)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
534S200 534S100 534R300
Undefined command of RC4 during Deposit End. Undefined return value of RC4 during Deposit End. RC4 message timeout error during postprocessing of Deposit End Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
534R200
RC4 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit End . occurred (message timeout error) after initialization"
534R100
RC4 message timeout error during operation ready in the Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
534J300
Failure to RC4 full check during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Check the stage status after open the recycle cassette(D)5. Check contamination status of the GS412 sensor."
534GL00
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit End.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS407 sensor status if there are No notes or substance"
534GK00
Failure to RC4 stack roller retreat during Deposit End.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the jam removal knob rotates softly"
534GJ00
Failure to RC4 stack roller retreat during Deposit End.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
534GH00
Encoder Sensor(GS413) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Deposit Ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
© Hyosung TNS Inc. All Rights Reserved.
301
Error Code manual
Problem Code 534GG00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS413) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Deposit Ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #4 and open its door.(D)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS413 works fine if there is nothing jammed."
534GC00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Deposit End. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
534GB00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Deposit End. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
534GA00
RC4 solenoid echo error during Deposit End.
534G800
Failure to RC4 push pressure movement during Deposit End.
534G600
Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Deposit End. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
534G500
Failure to RC4 stack roller retreat during Deposit End.(sensor error)
534G400
Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Deposit End . cassette (D)4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
534G200
Failure to move stack position of RC4 PP during Deposit End.
"0. when the PP(Push Plate) moves down in the cassette, the sensor(GS414) signal is not changed to """""Light"""""1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette(D)4. Open the recycle cassette door(D)5. Check cassette state to move PP up and down6. Check to see if FP(Front Plate) goes down smoothly7. Check to see if the door is broken(the upper edge of the door's right side(Key part)) if you don't find any problem"
534G100
Failure of return notes to RC4 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5347500
Error occurred by the notes disorder on the GS405 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5346500
Error occurred by the Return Transport Path(GS405) during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5345500
Error occurred by the Transport Path on the GS405 during Deposit End.
"0. During the """""Deposit""""" transaction, the banknote is detected at the seneor GS405 that is not note transport path1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (D) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
302
Error Code manual
Problem Code 5342500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS405 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5342200
Error occurred by the notes remained on the GS402 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5342100
Error occurred by the notes remained on the GS401 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5341500
GS405 sensor jam during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5341200
GS402 sensor jam during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS402 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5341100
GS401 sensor jam during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5340500
GS405 Light Jam during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(17)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
533S200 533S100 533R300
Undefined command of RC3 during Deposit End. Undefined return value of RC3 during Deposit End. RC3 message timeout error during postprocessing of Deposit End Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
533R200
RC3 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit End . occurred (message timeout error) after initialization"
533R100
RC3 message timeout error during operation ready in the Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
533J300
Failure to RC3 full check during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Check the stage status after open the recycle cassette(C)5. Check contamination status of the GS312 sensor."
533GL00
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit End.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS307 sensor status if there are No notes or substance"
533GK00
Failure of RC3 stack roller retreat during Deposit End.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the jam removal knob rotates softly"
533GJ00
Failure of RC3 stack roller retreat RC3 during Deposit End.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
303
Error Code manual
Problem Code 533GH00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS313) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Deposit Ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
533GG00
Encoder Sensor(GS313) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Deposit Ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #3 and open its door.(C)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS313 works fine if there is nothing jammed."
533GC00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Deposit End. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
533GB00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Deposit End. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
533GA00
RC3 solenoid echo error during Deposit End.
533G800
Failure to RC3 push pressure movement of during Deposit End.
533G600
Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Deposit End. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
533G500
Failure of RC3 stack roller retreat RC3 during Deposit End.(sensor error)
533G400
Failure to upword moving of PP during RC3 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Deposit End . cassette (C)4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
533G200
Failure to move stack position of RC3 PP during Deposit End.
"0. when the PP(Push Plate) moves down in the cassette, the sensor(GS314) signal is not changed to """""Light"""""1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette(C)4. Open the recycle cassette door(C)5. Check cassette state to move PP up and down6. Check to see if FP(Front Plate) goes down smoothly7. Check to see if the door is broken(the upper edge of the door's right side(Key part)) if you don't find any problem"
533G100
Failure of return notes to RC3 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5337500
Error occurred by the notes disorder on the GS305 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5336500
Error occurred by the Return Transport Path(GS305) during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (C) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
304
Error Code manual
Problem Code 5335500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Transport Path on the GS305 during Deposit End.
"0. During the """""Deposit""""" transaction, the banknote is detected at the seneor GS305 that is not note transport path1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5332500
Error occurred by the notes remained on the GS305 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5332200
Error occurred by the notes remained on the GS302 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5332100
Error occurred by the notes remained on the GS301 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5331500
GS305 sensor jam during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5331200
GS302 sensor jam during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5331100
GS301 sensor jam during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5330500
GS305 Light Jam during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(16)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
532S200 532S100 532R300
Undefined command of RC2 during Deposit End. Undefined return value of RC2 during Deposit End. RC2 message timeout error during postprocessing of Deposit End Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
532R200
RC2 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit End . occurred (message timeout error) after initialization"
532R100
RC2 message timeout error during operation ready in the Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
532J300
Failure to RC2 full check during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Check the stage status after open the recycle cassette(B)5. Check contamination of GS212 sensor."
532GL00
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit End. (Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS207 sensor status if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
305
Error Code manual
Problem Code 532GK00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure of RC2 stack roller retreat during Deposit End.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the jam removal knob rotates softly"
532GJ00
Failure of RC2 stack roller retreat during Deposit End.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
532GH00
Encoder Sensor(GS213) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during Deposit Ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
532GG00
Encoder Sensor(GS213) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Deposit Ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #2 and open its door.(B)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS213 works fine if there is nothing jammed."
532GC00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Deposit End. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
532GB00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Deposit End. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
532GA00
RC2 solenoid echo error during Deposit End.
532G800
Failure to RC2 push pressure movement of during Deposit End.
532G600
Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Deposit End. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
532G500
Failure of RC2 stack roller retreat during Deposit End.(sensor error)
532G400
Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Deposit End . cassette (B)4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
532G200
Failure to move stack position of RC2 PP during Deposit End.
"0. when the PP(Push Plate) moves down in the cassette, the sensor(GS214) signal is not changed to """""Light"""""1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette(B)4. Open the recycle cassette door(B)5. Check cassette state to move PP up and down6. Check to see if FP(Front Plate) goes down smoothly7. Check to see if the door is broken(the upper edge of the door's right side(Key part)) if you don't find any problem"
532G100
Failure of return notes to RC2 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5327500
Error occurred by the notes disorder on the GS205 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Reload the recycle cassette (B) after removing recycle cassette4. Replace the cassette when same error occurs" "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the upper side of the recycle cassette"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
306
Error Code manual
Problem Code 5326500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Return Transport Path(GS205) during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5325500
Error occurred by the Transport Path on the GS205 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5322500
Failure to move stack position of RC2 PP during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5322200
Error occurred by the notes remained on the GS202 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5322100
Error occurred by the notes remained on the GS201 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5321500
GS205 sensor jam during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5321200
GS202 sensor jam during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5321100
GS201 sensor jam during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS201 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5320500
GS205 Light Jam during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(15)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
531S200 531S100 531R300
Undefined command of RC1 during Deposit End. Undefined return value of RC1 during Deposit End. RC1 message timeout error during postprocessing of Deposit End Error.
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
531R200
RC1 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit End . occurred (message timeout error) after initialization"
531R100
RC1 message timeout error during operation ready in the Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
531J300
Failure to RC1 full check during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Check the stage status after open the recycle cassette(A)5. Check contamination of sensor GS112"
© Hyosung TNS Inc. All Rights Reserved.
307
Error Code manual
Problem Code 531GL00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit End.(Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS107 sensor status if there are No notes or substance"
531GK00
Failure of RC1 stack roller retreat during Deposit End.(Motor status error)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
531GJ00
Failure of RC1 stack roller retreat during Deposit End.(Overrun)
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
531GH00
Encoder Sensor(GS113) for Stack Roller failed to detect Light status when Feed Motor runs in stacking direction during deposit ready operation.
"0. During the """""Deposit""""" tranjaction, the sensor(GS113) signal is changed while the motor(GM101) run in stacking direction1. Open the Lower Unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #5 and open its door.(E)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
531GG00
Encoder Sensor(GS113) for Stack Roller failed to detect Dark status when Feed Motor runs in stacking direction during Deposit Ready.
"1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle cassette #1 and open its door.(A)4. Remove jammed notes or substance using any wheels on the upper side.5. See whether GS113 works fine if there is nothing jammed."
531GC00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Deposit Ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
531GB00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Deposit Ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
531GA00
RC1 solenoid echo error duing Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette(A) and reload4. Replace the cassette when same error occurs"
531G800
RC1 Push pressure Movement error during Deposit Ready.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the upper side of the recycle cassette"
531G600
Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle falling back and avoiding during Deposit Ready. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
531G500
Failure of RC1 stack roller retreat during Deposit End.(sensor error)
531G400
Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle retreat movement in the Deposit End . cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
531G200
Failure to move stack position of RC1 PP during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Open the recycle cassette door(A) 5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem "
531G100
Failure of return notes to RC1 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
308
Error Code manual
Problem Code 5317500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS105 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5316500
Error occurred by the Return Transport Path(GS105) during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5315500
Error occurred by the Transport Path on the GS105 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5312500
Error occurred by the notes remained on the GS105 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5312200
Error occurred by the notes remained on the GS102 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5312100
Error occurred by the notes remained on the GS101 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5311500
GS105 sensor jam during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5311200
GS102 sensor jam during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5311100
GS101 sensor jam during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS101 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5310500
GS105 light jam error during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the Jam on the recycle cassette(14)4. Rotate the knob of the Mid Transport Path5. Remove the Jam on the Mid Transport Path(13)."
530R300
BM message timeout error during postprocessing to Deposit End Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
530R200
BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the in the Deposit End. occurred (message timeout error) after initialization"
530R100
BM message timeout error during operation ready in the Deposit End.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
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309
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 530QA00
BC open error during Deposit End.
530Q900 530Q800
BMD removal error during Deposit End. BMD inter lock error during Deposit End.
530Q700
RJC removal error during Deposit End.
530Q600
CSM open error during Deposit End.
"1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"
530Q500 530Q400 530Q300
Safe door open error during Deposit End. BMU removal error during Deposit End. BMU inter lock error during Deposit End.
530Q200 530Q100
TE open error during Deposit End. UTC removal error during Deposit End.
1. Check the safe door open 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)"
530NJ00
TE stack counts during Deposit Count is different with TE separate counts during Deposit End.
"1. Check note quantity during Deposit Count2. Check note quantity during Deposit END3. Operate to initialize BRM(Recovery)"
530NC00
Failure to check the last note at the termination of mid transport path during Deposit End .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
530NA00
1. Operate to initialize BRM(Recovery)
530F400
No Result with previous note recognition result when notes separate from TE during Deposit End . Pick-up count did not match up with stack count when separate end in the Deposit End . Denomination of deposit count differs from denomination of deposit end when reject option set in the case of serial number recognition during deposit end. of failure to duplicate serial number during Deposit Erro End.. Failure to Timeout 3 Way Gate 120 degree mode conversion during Deposit Count during Deposit End. Failure to 3 Way Gate 120 degree mode conversion during Deposit Count during Deposit End. Failure to 3 Way Gate 0 degree mode conversion during Deposit End. Decreased encoder count of GM004 moter less than previous values during Deposit End . Decreased encoder count of GM002 moter less than previous values during Deposit End. Decreased encoder count of GM001 moter less than previous values during Deposit End. GM004 motor error during Deposit End.
530F200
GM002 motor removal error during Deposit End.
530F100
GM001 motor removal error during Deposit End.
530DY00 530DX00 530DW00 530DV00 530DU00 530DT00 530DS00 530DR00
Error of failure to synchronizing recognition during Deposit End . to synchronizing recognition during Error of failure Deposit End . to synchronizing recognition during Error of failure Deposit End . to synchronizing recognition during Error of failure Deposit End . to synchronizing recognition during Error of failure Deposit End . to synchronizing recognition during Error of failure Deposit End . to synchronizing recognition during Error of failure Deposit End . to synchronizing recognition during Error of failure Deposit End .
"1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates softly3.Check remained Notes and substance in the upper Transport Path4. Check the sensor GS007 status" "1. Open the upper unit2. Check the Front Transport Path(4) knob rotates softly 3.Check remained Notes and substance in the upper Transport Path4. Check the sensor GS804 status" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery)
530N900 530K300
530K100 530G300 530G200 530G100 530F700 530F600 530F500
Problem Description
Troubleshooting "1. Open the upper unit2. Open the customer service module (CSM)3. Check the lock lever in the BC" 1. Check the lower Unit load/removal "1. Check the lower Unit load/removal2. Replace a cherry switch when error occures" "0. During the """""Deposit""""" tranjaction, the RJC is not installed properly(the GS024 sensor is detected to the """""Dark""""")1. Open the Lower Unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal"
1. Operate to initialize BRM(Recovery) "1. Check the duplicate note and remove the note.2. Operate to initialize BRM(Recovery)" "1. Check the duplicate note and remove the note.2. Operate to initialize BRM(Recovery)" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "0. During the """""Deposit Count""""" tranjaction, the motor(GM004) of the Upper Unit(BMU) cannot not rotate at normal speed1. Open the Lower Unit2. Check that the knob of the Mid Transport Path ratate smoothly3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor(GS023) is contaminated (blocked) by cash / notes or a foriegn substance / material"
© Hyosung TNS Inc. All Rights Reserved.
310
Error Code manual
Problem Code 5307W00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS802 during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5307Q00
Error occurred by the notes disorder on the GS034 during Deposit End.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5307P00
Error occurred by the notes disorder on the GS033 during Deposit End.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5307N00
Error occurred by the notes disorder on the GS032 during Deposit End.
"0. During the """""Deposit""""" transaction, the sensor(GS032) is detected abnormally.1. Open the Lower Unit2. Check that the knob of the Mid Transport Path ratate smoothly3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor(GS032) is contaminated (blocked) by cash / notes or a foriegn substance / material"
5307M00
Error occurred by the notes disorder on the GS031 during Deposit End.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5307K00
Error occurred by the notes disorder on the GS703 during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5307J00
Error occurred by the notes disorder on the GS619 during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5307H00
Error occurred by the notes disorder on the GS618 during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5307G00
Error occurred by the notes disorder on the GS614 during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5307B00
Error occurred by the notes disorder on the GS022 during Deposit End.
"0. During the """""Deposit""""" transaction, the sensor(GS022) is detected abnormally.1. Open the Lower Unit2. Check that the knob of the Mid Transport Path ratate smoothly3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor(GS022) is contaminated (blocked) by cash / notes or a foriegn substance / material"
5307A00
Error occurred by the notes disorder on the GS021 during Deposit End.
"0. During the """""Deposit""""" transaction, the sensor(GS021) is detected abnormally.1. Open the Lower Unit2. Check that the knob of the Mid Transport Path ratate smoothly3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor(GS021) is contaminated (blocked) by cash / notes or a foriegn substance / material"
5307600
Error occurred by the notes disorder on the GS006 during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5307500
Error occurred by the notes disorder on the GS005 during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5307400
Error occurred by the notes disorder on the GS004 during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5307300
Error occurred by the notes disorder on the GS003 during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
311
Error Code manual
Problem Code 5307200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS002 during Deposit End.
"0. During the """""Deposit""""" transaction, the sensor(GS002) is detected abnormally.1. Open the Upper Unit2. Open the CSM and TE(12)3. Remove the notes and the substance from the Front Transport Path (4)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5307100
Error occurred by the notes disorder on the GS801 during Deposit End.
5306J00
Error occurred by the Return Transport path(GS619) during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5306H00
Error occurred by the Return Transport path(GS618) during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5306G00
Error occurred by the Return Transport path(GS614) during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5305W00
Error occurred by the Transport Path on the GS802 during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5305Q00
Error occurred by the Transport Path on the GS034 during Deposit End.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5305P00
Error occurred by the Transport Path on the GS033 during Deposit End.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5305N00
Error occurred by the Transport Path on the GS032 during Deposit End.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5305M00
Error occurred by the Transport Path on the GS031 during Deposit End.
"0. During the """""Deposit""""" transaction, the banknote is detected at the seneor GS031 that is not note transport path1. Open the Lower Unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5305B00
Error occurred by the Transport Path on the GS022 during Deposit End.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5305A00
Error occurred by the Transport Path on the GS021 during Deposit End.
5305600
Error occurred by the Transport Path on the GS006 during Deposit End.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance."
5305500
Error occurred by the Transport Path on the GS005 during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5305400
Error occurred by the Transport Path on the GS004 during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance."
© Hyosung TNS Inc. All Rights Reserved.
312
Error Code manual
Problem Code 5305300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Transport Path on the GS003 during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5305200
Error occurred by the Transport Path on the GS002 during Deposit End.
5305100
Error occurred by the Transport Path on the GS801 during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5302W00
Error occurred by the notes remained on the GS802 during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5302Q00
Error occurred by the notes remained on the GS034 during Deposit End.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5302P00
Error occurred by the notes remained on the GS033 during Deposit End.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5302N00
Error occurred by the notes remained on the GS032 during Deposit End.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5302M00
Error occurred by the notes remained on the GS031 during Deposit End.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5302K00
Error occurred by the notes remained on the GS703 during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5302J00
Error occurred by the notes remained on the GS619 during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5302H00
Error occurred by the notes remained on the GS618 during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5302G00
Error occurred by the notes remained on the GS614 during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5302B00
Error occurred by the notes remained on the GS022 during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS022 sensor1. Open the Lower Unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5302A00
Error occurred by the notes remained on the GS021 during Deposit End.
5302600
Error occurred by the notes remained on the GS006 during Deposit End.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5302500
Error occurred by the notes remained on the GS005 during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
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313
Error Code manual
Problem Code 5302400
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS004 during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5302300
Error occurred by the notes remained on the GS003 during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5302200
Error occurred by the notes remained on the GS002 during Deposit End.
5302100
Error occurred by the notes remained on the GS801 during Deposit End.
5301W00
GS802 dark jam error during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS802 sensor1. Open the Upper Unit2. Open CSM3. Open BC(5)4. Remove the notes and substance in the BC(5)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5301Q00
GS034 dark jam error during Deposit End.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5301P00
GS033 dark jam error during Deposit End.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5301N00
GS032 dark jam error during Deposit End.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5301M00
GS031 dark jam error during Deposit End.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5301K00
GS703 dark jam error during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS703 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5301J00
GS619 dark jam error during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance."
5301H00
GS618 dark jam error during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance."
5301G00
GS614 dark jam error during Deposit End.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance."
5301B00
GS022 dark jam error during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS022 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5301A00
GS021 dark jam error during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS021 sensor1. Open the Lower Unit(BMD)2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor(GS021) is contaminated (blocked) by cash / notes or a foriegn substance / material4. Check the interface of the Upper Unit(BMU) and the Lower Unit(BMD)"
© Hyosung TNS Inc. All Rights Reserved.
314
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5301600
GS006 dark jam error during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5301500
GS005 dark jam error during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS005 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5301400
GS004 dark jam error during Deposit End.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5301300
GS003 dark jam error during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS003 sensor1. Open the Upper Unit.2. Open TE(12)3. Open the Rear Transport Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5301200
GS002 dark jam error during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS002 sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5301100
GS801 dark jam error during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS801 sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5300W00
GS802 light jam error during Deposit End.
"1. Open the upper unit2. Open the CSM and TE(12)3. Open BC(5) and Rear Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)."
5300Q00
GS034 light jam error during Deposit End.
5300P00
GS033 light jam error during Deposit End.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "0. During the """""Deposit""""" tranjaction, the banknote is staying on the note transport path between the GS032 and GS033 sensor1. Open the Lower Unit2. Open the Mid Transport Path3. Rotate the knob of the Mid Transport Path4. Remove the Jam on the Mid Transport Path(13)."
5300N00
GS032 light jam error during Deposit End.
5300M00
GS031 light jam error during Deposit End.
5300B00
GS022 light jam error during Deposit End.
5300A00
GS021 light jam error during Deposit End.
5300600
GS006 light jam error during Deposit End.
5300500
GS005 light jam error during Deposit End.
5300400
GS004 light jam error during Deposit End.
Problem Description
Troubleshooting
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove the Jam on the Mid Transport Path(13). " "0. During the """""Deposit""""" tranjaction, the banknote is staying on the note transport path between the GS002 and the GS0211. Open the Lower Unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material5. Check the interface of the Upper Unit(BMU) and the Lower Unit(BMD)"
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove the Jam between Rear Transport Path(7) and Rear Transport Path(11)." "0. During the """""Deposit""""" tranjaction, the banknote is staying on the note transport path between the GS703 and GS005 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Remove the Jam between TE(12) and Rear Transport Path(11)." "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove the cassette not received(9)4. Remove the Jam between Rear Transport Path(8) and Rear Transport Path(11)."
© Hyosung TNS Inc. All Rights Reserved.
315
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5300300
GS003 light jam error during Deposit End.
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the note transport path between the GS003 and GS005 sensor1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove the Jam between Rear Transport Path(11) and Rear Transport Path(6)."
5300200
GS002 light jam error during Deposit
"0. During the """""Deposit""""" tranjaction, the banknote is staying on the note transport path between the BC and the Mid Transport Path1. Open the Lower Unit(BMD)2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor(GS801) is contaminated (blocked) by cash / notes or a foriegn substance / material"
5300100
GS801 light jam error during Deposit End.
"1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the BC(5) 4.Remove notes and substance in the Front Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance "
52US300
USB command data length error during Deposit Count. "1. Check the USB connect2. Operate to initialize BRM(Recovery)"
52US100 52BS200
USB sequence duplicated number error in Deposit Count. RBU connection MI error in the Deposit Count.
1. Restart over AP-SP "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
52BS100
RBU connection sequence error in the Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
52BS000
RBU communication timeout error in the Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
52AS800
Separate count is more than Remain count when updating notes count during Deposit Count. Message timeout error during Stop Ready in the Deposit Count.
1. Operate to initialize BRM(Recovery)
52ARC00
BC reponse message timeout error during Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
52ARB00
Message timeout error of processing for Notes Reamined in the Auto Reapir during Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
52ARA00
BM reverting notes message timeout error in the auto recoveryduring Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
52AR900
Stack ready message timeout error in the auto recoveryduring Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
52AR700
RBU response message timeout error during Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
52AR300
Message timeout error during postprocessing of Deposit Count Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
52AR200
Message timeout error during transation operation of Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
52AR100
Message timeout error during operation ready in the Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
52AN700
TE stack counts is different with BC pass info of normal 1. Operate to initialize BRM(Recovery) count in the Deposit Count. Error to NVRAM(128denominations) Read/ Write "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error during Deposit Count. occurred (message timeout error) after initialization"
52ARJ00
52AH500
Problem Description
Troubleshooting
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
52AEF00
RBU RS485 connection line disorder during Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
52AEE00
RBU RS485 communication sequence disorder during Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
316
Error Code manual
Problem Code 52AE600
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error to received deposit count during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
Deposit count transaction was executed without Initializing after power on. Received execute command without Read System Info. during Deposit Count. Status on not operation receiption command during Deposit Count. Received operation command without Initail Info Set during Deposit Count. Status of RC empty before the operation during Deposit Count. Status of UTC2 full before the operation during Deposit Count . Status of UTC1 full before the operation during Deposit Count. Status of RJC full before the operation during Deposit Count.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization " "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization " "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization " "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization " "1. Open the lower unit2. Open the Mid Transport Path3. Check the residual notes quantity in the recycle cassettes(A~E)" "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note cassette(10) is full" "1. Open the upper unit2. Open the cassette not received(9)3. Check the cassette not received(9) is full" "1. Open the lower unit2. Open the Mid Transport Path3. Remove reject cassette(21)4. Remove notes after checking notes full in the cassette5. Check whether the sensor is contaminated or not if a cassette is empty."
52AAB00
Status of RC full before the operation during Deposit Count.
52AAA00 52AA900
Status of BC open before the operation during Deposit Count. Status of BMD removal before the operation during Deposit Count.
52AA800
Status of BMD inter lock detachment before the operation during Deposit Count.
52AA700
Status of RJC removal before the operation during Deposit Count. Status of CSM open before the operation during Deposit Count. Stauts of BMU removal before the operation during Deposit Count. Status of BMU inter lock detachment before the operation during Deposit Count. Status of TE open before the operation during Deposit Count. of UTC removal before the operation during Status Deposit Count. Error occurred by the notes remained in the BCU(CIS Sensor or DD Sensor) during Deposit Count .
"1. Open the lower unit2. Open the Mid Transport Path3. Check the GSx11 full detection sensor of recycle cassettes(A~E) 4. CST Door open5. Check the notes full in the cassette " "1. Open the upper unit2. Check the lock lever in the BC" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011"
52AE400 52AE300 52AE200 52AE100 52AAF00 52AAE00 52AAD00 52AAC00
52AA600 52AA400 52AA300 52AA200 52AA100 52A2C00
1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)" 1. Open the upper unit. 2. Open CSM 3. Open BC(5) 4. Remove the notes and substance on the Rear Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance
528S900
Receive retry error from BC during Depost Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
528S400
Receive ETC. error from BC during Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
528S200
Receive abnormal BCC from BC during Deposit Count. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
528S100
Receive abnormal MI from BC during Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
528R900
BC message timeout error during Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
528R300
BC message timeout error during postprocessing of Deposit Count Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
© Hyosung TNS Inc. All Rights Reserved.
317
Error Code manual
Problem Code 528R200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
BC message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit Count. occurred (message timeout error) after initialization"
528R100
BC message timeout error during operation ready in the Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
528HS29
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the Deposit Count. Error of the BC Stop DAC Set Fail Scan Driver Init During in the Deposit Count. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Deposit Count. Error of the Hall Sensor Shading Fail BCU Ready During in the Deposit Count. Error of the Hall Sensor Dac Set Fail BCU Ready During in the Deposit Count. Error of the MR/UV/DD Sampling BCU Ready During in the Deposit Count. Error of the DAC Set Fail BCU Ready During in the Deposit Count. Error of the AFE Chip Set BCU Ready During in the Deposit Count. Error of the CIS Shading BCU Ready During in the Deposit Count. Error of the Light Source Set Fail BCU Ready During in the Deposit Count. Error of the CIS Led On Value Set Fail BCU Ready During in the Deposit Count. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the Deposit Count. Error of the Fpga Write BCU Ready During in the Deposit Count. Error of the DAC Set Fail Scan Driver Init During in the Deposit Count. Error of the CIS Shading Scan Driver Init During in the Deposit Count. Error of the Light Source Set Fail Scan Driver Init During in the Deposit Count. Error of the CIS Led On Value Set Fail Scan Driver Init During in the Deposit Count. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Deposit Count. Error of the Fpga Write Scan Driver Init During in the Deposit Count. Error of Currency Set Recognition Algorithm in the Deposit Count. Error of Ready Recognition Algorithm in the Deposit Count. Error of Initialize Recognition Algorithm in the Deposit Count. Error of Timeout during BcUsbTask Message in the Deposit Count. Error of Timeout during UartTask Message in the Deposit Count. Error of Timeout during ScanTask Message Message in the Deposit Count. Error of Timeout during RecogTask Message in the Deposit Count. Error of transaction setting during receiving BCU mode command in the Deposit Count .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading"
528HS28 528HS22 528HS1B 528HS1A 528HS19 528HS18 528HS17 528HS15 528HS14 528HS13 528HS12 528HS11 528HS08 528HS05 528HS04 528HS03 528HS02 528HS01 528HJ03 528HJ02 528HJ01 528HI04 528HI03 528HI02 528HI01 528HG37
"1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
528HG36
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command in the Deposit Count . the system when same error occurred (message timeout error) after initialization"
528HG24
Error of encoder set-up mode during receiving BCU ready command in the Deposit Count .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
© Hyosung TNS Inc. All Rights Reserved.
318
Error Code manual
Problem Code 528HG23
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of set up for DD sensor DAC during receiving BCU ready command in the Deposit Count .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
528HG22
Error of DD sensor initialization during receiving BCU ready command in the Deposit Count .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
528HG21
Error of power on during receiving BCU ready command in the Deposit Count .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
528HG20
Error to initialize CIS during receiving BCU ready command in the Deposit Count .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
528HG12
BC spec differs from data write command paramter during Deposit Count .
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
528HG11
528HF20
Error of no country code set up during receiving BCU ready command in the Deposit Count . Error of no recognition DB for the country during receiving BCU data write command in the Deposit Count . Error of country-code set up during receiving BCU data write command in the Deposit Count . Error of available support country numbers set up during receiving BCU data write command in the Deposit Countundefined . Error of BCU command reception during Deposit Count. Error of the BC insert direction during BCU ready command in the Deposit Count. Error of the recognition level set up during BCU ready command in the Deposit Count. Error of mode set up during BCU ready command in the Deposit Count. Error of the transaction ready set up during BCU ready command in the Deposit Count. Error of the recognition level set up during BCU mode command in the Deposit Count. Error of mode set up during BCU Mode Command in the Deposit Count. Error to load recognition DB #10 during Deposit Count.
528HF19
Error to load recognition DB #09 during Deposit Count.
528HF18
Error to load recognition DB #08 during Deposit Count.
528HF17
Error to load recognition DB #07 during Deposit Count.
528HF16
Error to load recognition DB #06 during Deposit Count.
528HF15
Error to load recognition DB #05 during Deposit Count.
528HF14
Error to load recognition DB #04 during Deposit Count.
528HF13
Error to load recognition DB #03 during Deposit Count.
528HF12
Error to load recognition DB #02 during Deposit Count.
528HF11
Error to load recognition DB #01 during Deposit Count.
528HF09
Error to FPGA Read during Deposit Count.
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
528HF08
Error to FPGA initialize during Deposit Count.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
528HF07
Error to load to info of BC FPGA header during Deposit "1. Re-download BC FPGA2. Change the BC B/D if continuous error." Count.
528HG10
528HG09 528HG08 528HG07 528HG06 528HG05 528HG04 528HG03 528HG02 528HG01
© Hyosung TNS Inc. All Rights Reserved.
319
Error Code manual
Problem Code 528HF06
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error to BC FPGA configuration during Deposit Count.
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Error to BC FPGA data checksum during Deposit Count.to load recognition DB table during Deposit Error Count. Error to load shading data of the CIS during Deposit Count. Error GS801A, GS801B, GS802A, GS802B during Deposit Count. Error GS801B, GS802A, GS802B during Deposit Count. Error GS801A, GS802A, GS802B during Deposit Count. Error GS802A, GS802B during Deposit Count .
"1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
"1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
528HA10
Error GS801A, GS801B, GS802B during Deposit Count. Error GS801B, GS802B during Deposit Count.
528HA09
Error GS801A, GS802B during Deposit Count.
"1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
528HA08 528HA07
"1. Check GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
528HA06
Error GS802B during Deposit Count. Error GS801A, GS801B, GS802A during Deposit Count. Error GS801B, GS802A during Deposit Count.
528HA05
Error GS801A, GS802A during Deposit Count .
"1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
528HA04 528HA03
Error GS802A during Deposit Count. Error GS801A, GS801B during Deposit Count .
"1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
528HA02 528HA01 527R300
Error GS801B during Deposit Count. Error GS801A during Deposit Count. TE message timeout error during postprocessing of Deposit Count Error.
"1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
527R200
TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit Count. occurred (message timeout error) after initialization"
527R100
TE message timeout error during operation ready in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Deposit Count. occurred (message timeout error) after initialization"
527J300
Normal end is not possible during Deposit Count operation .
"0. Check whether the sensor(GS705, GS706, GS708) is contaminated (blocked) by cash / notes or a foriegn substance / material1. Initialize BRM unit (recovery)"
527J100
TE drum full during Deposit Count.
527G700
Detect the rear end in the tape during Deposit Count.
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes remain in the TE" "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
527G600
No detect the front end in the tape during Deposit Count.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
527G500
Detect the front end in the tape during Deposit Count.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
527G400
No detect the front end in the tape during Deposit Count.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
527G300
Moter stop disorder during Deposit Count.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
527G200
Motor's separate Direction running disorder during Deposit Count. Motor's stack direction running disorder during Deposit Count. Error occurred by the notes remained in TE during Deposit Count at first.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
528HF05 528HF04 528HF03 528HA15 528HA14 528HA13 528HA12 528HA11
527G100 5272Z00
"1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
"1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
"1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
© Hyosung TNS Inc. All Rights Reserved.
320
Error Code manual
Problem Code 5272800
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS709 Deposit Count.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5272300
Error occurred by the notes remained on the GS703 Deposit Count.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5272200
Error occurred by the notes remained on the GS702 Deposit Count.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5272100
Error occurred by the notes remained on the GS701 Deposit Count.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5271300
GS703 dark jam during Deposit Count.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
526R300
CSM message timeout error during postprocessing of Deposit Count Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
526R200
CSM message timeout error during transaction operation in the Deoist Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
526R100
CSM message timeout error during operation ready in the Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
526PA00 526P900
PP ready stop error during Deposit Count. Error of reverting notes during Deposit Count.
526P800
PP stack control(during stacking) error during Deposit Count. PP separate control(during separating) error during Deposit Count. PP notes alignment error during Deposit Count operation.
1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the knob rotates softly in the CSM(3)" "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "0. During the PP move to the separation section, the sensor(GS652) does not detect as """""Dark""""".1. Open the Upper Unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)"
526P700 526P600
526P500 526P400 526P300 526P200
526P100
PP notes out error during Deposit Count.
"1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" PP lose return position movement error during Deposit "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Count. Check knob rotates softly in the CSM(1)" PP lose return position movement error during Deposit "1. Open the upper unit2. Check the notes and substance inside of the CSM3. Count. Check PP rotates softly using knob of the CSM(1)" PP separate position movement error during Deposit "0. When the PP move to the separation section, the sensor(GS655 or GS660) is Count operation. not detected to the """""Dark"""""or the sensor(GS650) is not detected to the """""Light""""" andwhen the PP move to the stack section, the sensor(GS650) signal is not changed to the """""Dark""""" from the """""Light"""""1. Open the Upper Unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)4. Check the sensor, related cable and connetor"
526M500
PP deposit position movement error during Deposit Count. Shutter Close error initializing stopper during Deposit Count. Stopper up error during Deposit Count.
526M400
Stopper down error during Deposit Count.
526M100
Stopper Init error during Deposit Count.
526H200
Stopper Init error during Deposit Count.
526H100
Failure to move PP Deposit position during reverting notes in the Deposit Count.
526M600
"1. Open the upper unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)" "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside of CSM" "1. Open the upper unit2. Check knob rotates softly in the CSM(1)3. Check inside of CSM" "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" "1. Open the upper unit2. Check shutter knob rotates softly in the CSM(1)3. Check inside of CSM" "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check PP rotates softly using knob of the CSM(1) " "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"
© Hyosung TNS Inc. All Rights Reserved.
321
Error Code manual
Problem Code 526GG00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to revering notes in the Deposit Count operation.
"0. During the """""Deposit Count""""" transaction, the banknote that has been detected as the """""long-length note""""" cannot revert to the CSM1. Open the Upper Unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2)" "1. Open the upper unit.
526GE00
Failure to move gate roller to home position during Deposit Count. Failure to Lift-down during Deposit Count.
526GD00
Failure to Lift-up during Deposit Count.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
526GC00
Failure to revert notes during Deposit Count(BP/PP Disorder). Failure to control stack roller during Deposit CountStack roller (GM605 disorder). Failure to move Deposit position of stack roller during Deposit Count Stack roller (GM605 disorder). Failure to move withdrawal(stack) position of stack roller during Deposit Count Stack roller (GM605 disorder). Failure to revert notes during Deposit Count operation.
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)"
526GF00
526GB00 526GA00 526G900
526G800
2. Check the knob rotates softly in the CSM(2) "
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
"1. Open the upper unit2. Check the knob rotates softly in the CSM(3)" "1. Open the upper unit2. Check the knob rotates softly in the CSM(3)" "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status" "0. During the """""Deposit Count""""" transaction, the banknote that is detected as the """""Long-Length Note""""" cannot revert to the CSM.0. when """""Ready for ReDeposit Count""""" mode, the sensor(GS621 or GS622) is continuously """""Dark"""""1. Open the Upper Unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2)4. Check the GS660 sensor status"
526G700
Failure to revert notes during Deposit Count (Separate "1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check moter disorder). the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"
526G600
Failure to move pickup-roller to home position during Deposit Count.
"1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status"
526G500
BP notes out error during Deposit Count.
526G400
BP separate control error during Deposit Count.
526G300
BP separate position movement error during Deposit Count. BP notes out error during Deposit Count.
"1. Open the upper unit2. Open the CSM(1) shutter4. Check the notes and substance inside of the CSM" "1. Open the upper unit2. Open the CSM(1) shutter4. Check the notes and substance inside of the CSM" "1. Open the upper unit2. Open the CSM(1) shutter4. Check the notes and substance inside of the CSM" "1. Open the upper unit2. Open the CSM(1) shutter4. Check the notes and substance inside of the CSM" "1. Open the upper unit2. Open the CSM(1) shutter3. Check the notes and substance inside of the CSM" Return Notes to customer(Semi OK Code)
526G200 526G100 526BE00 526BD00 526BC00 526BB00 526B900 526B800 526B700 526B600 526B500 526B400 526B300 526B200 526B100 5262600
BP stack position movement error during Deposit Count. Separate Note does exist in the CSM Separation unit after complete separation during Deposit Count. Separate disorder jam(Hole. ETC) during Deposit Count. disorder light jam during Deposit Count. Separate Separate disorder Jam(Max length exceed -> GS801 Light Jam) during Deposit Count. Detected Separate Double notes disorder (2 Notes) during Deposit Count. Separate disorder dark jam during Deposit Count. Separate disorder Jam(Min Length Exceed) during Deposit Count. Separate disorder Jam(Max length exceed) during Deposit Count. Separate disorder Jam(Rear skew) during Deposit Count. disorder Jam(Front Skew) during Deposit Separate Count. Separate Mis-pickuo during Deposit Count. Separate Note does not exist in the CSM during Deposit Count.and position error during Deposit Count. Note Receive The status of no notes in the CSM changed The status of notes remain in the CSM during Deposit Count.
Return Notes to customer(Semi OK Code) Return Notes to customer(Semi OK Code) "1. Open the upper unit2. Open the CSM(1) shutter3. Check the notes and substance inside of the CSM" Return Notes to customer(Semi OK Code) Return Notes to customer(Semi OK Code) Return Notes to customer(Semi OK Code) Return Notes to customer(Semi OK Code) Return Notes to customer(Semi OK Code) Return Notes to customer(Semi OK Code) Return Notes to customer(Semi OK Code) Return Notes to customer(Semi OK Code) Return Notes to customer(Semi OK Code) "1. Open the upper unit2. Open CSM shutter(1)3. Check the notes and substance inside of CSM4. Check the sensors related with error"
© Hyosung TNS Inc. All Rights Reserved.
322
Error Code manual
Problem Code 5262500
5262400 5262300 5262200
5262100
525GC00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
The status of notes remain in the CSM changed status "0. During the """""Deposit Count""""" Ttranjaction, there are some notes in the of no notes in the CSM during Deposit Count. CSM1. Open the Upper Unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material5. Check the sensor, related cable and connect"
Undefined command error of CSM during Deposit Count.insert exceed error in the CSM during Deposit Notes Count. Separate Note does not exist in the CSM during Deposit Count.
1. Operate to initialize BRM(Recovery) "1. Operate to initialize BRM(Recovery)2. Check inserting notes into the CSM are over 200 counts at one time" "1. Open the upper unit2. Open the CSM(1)3. Check the notes and substance inside of CSM4. Check the sensors related with error"
Notes remained error in the CSM during Deposit Count. "1. Open the upper unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated or not if there are No notes or substance" Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Deposit Count. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
525GB00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Deposit Count. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
5257500
Error occurred by the notes remained on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove notes and Path (GS505) during Deposit Count. substance in the recycle cassette(18)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5252500
Error occurred by theNotes remained on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Path (GS505) during Deposit Count. cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5251500
GS505 dark jam error during Deposit Count.
524GC00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Deposit Count. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
524GB00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Deposit Count. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
5247500
Error occurred by the notes remained on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove notes and Path (GS405) during Deposit Count. substance in the recycle cassette(17)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5242500
Error occurred by the notes remained on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Path (GS405) during Deposit Count. cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5241500
GS405 dark jam error.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
© Hyosung TNS Inc. All Rights Reserved.
323
Error Code manual
Problem Code 523GC00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Deposit Count. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
523GB00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Deposit Count. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
5237500
Error occurred by the notes disorder on the Transport Path (GS305) during Deposit Count.
5232500
Error occurred by the notes remained on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Path (GS305) during Deposit Count. cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5231500
GS305 dark jam error during Deposit Count.
522GC00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Deposit Count. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
522GB00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Deposit Count. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
5227500
GS205 Note disorder error during Deposit Count.
5222500
Error occurred by the notes remained on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Path (GS205) during Deposit Count. cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5221500
GS205 dark jam error during Deposit Count.
521GC00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Deposit Count. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
521GB00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any during Deposit Count. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
5217500
Error occurred by the notes disorder on the Transport Path (GS105) during Deposit Count.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove notes and substance in the recycle cassette(16)4. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
"1. Open the lower unit2. Open the Mid Transport Path3. Remove notes and substance in the recycle cassette(15)4. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
"1. Open the lower unit2. Open the Mid Transport Path3. Remove notes and substance in the recycle cassette(14)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
324
Error Code manual
Problem Code 5212500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the Transport "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Path (GS105) during Deposit Count. cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5211500
GS105 dark jam error during Deposit Count.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove substance6. Check whether the sensor is contaminated or not if there are No notes or substance."
520R300
BM message timeout error during postprocessing to Deposit Count Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
520R200
BM message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in Deposit Count. occurred (message timeout error) after initialization"
520R100
BM message timeout error during operation ready in Deposit Count.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
520QA00
BC open error during Deposit Count.
520Q900 520Q800
BMD removal error during Deposit Count. BMD inter lock error during Deposit Count.
520Q700
RJC removal error during Deposit Count.
520Q600
CSM open error during Deposit Count.
"1. Open the upper unit2. Open the customer service module (CSM)3. Check the lock lever in the BC" 1. Check the lower Unit load/removal "1. Check the lower Unit load/removal2. Replace a cherry switch when error occures" "1. Open the lower unit2. Open the Mid Transport Path3. Check the reject CST(21) Load/Removal" "1. Open the upper unit2. Check to open/close CSM3. Check the sensors GS011"
520Q500 520Q400 520Q300
Safe door open error during Deposit Count. BMU removal error during Deposit Count. BMU inter lock error during Deposit Count.
520Q200 520Q100
TE open error during Deposit Count. UTC removal error during Deposit Count.
520NH00
Failure to set to redeposit at first deposit during deposit "1. Check the redeposit at first deposit.2. Operate to initialize BRM(Recovery)3. count.. Reboot the system when same error occurred (message timeout error) after initialization" Reject first note as double notes during deposit count. "1. Check the Deposited Denomination2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization" Setting denomination differs from recognition "1. Check the Deposited Denomination2. Operate to initialize BRM(Recovery)3. denomination during forced deposit count.. Reboot the system when same error occurred (message timeout error) after initialization" Failure to check the first note as inserting denomination "1. Check the Deposited Denomination2. Operate to initialize BRM(Recovery)3. limitation, denomination limitation, outside of Reboot the system when same error occurred (message timeout error) after denomination.. initialization" Reject first note as double notes during forced deposit "1. Check the Deposited Denomination2. Operate to initialize BRM(Recovery)3. count. Reboot the system when same error occurred (message timeout error) after initialization" Failure to check the last note at the termination of mid "1. Initialize BRM unit (recovery)2. Reboot the system when same error occurred transport path during Deposit Count. (message timeout error) after initialization" Denomination Limitation count Exceed of notes Insert Return Notes to customer(Semi OK Code) during Deposit Count. Pick-up count did not match up with stack count when 1. Operate to initialize BRM(Recovery) separate end in the Deposit Count. Error of Impossible auto recoverySensnor . 1. Operate to initialize BRM(Recovery) Limit amount Exceed in the Deposit Count. Return Notes to customer(Semi OK Code) Limit count Exceed in the Deposit Count. Return Notes to customer(Semi OK Code) Error occoured by the dismatch to Pass count of 1. Operate to initialize BRM(Recovery) GS615 and detect count of GS801 after Reject notes were stacked to CSM when reject notes were found during Deposit Count (Only for solving 4 Reject Notes). Erro of failure to duplicate serial number during Deposit "1. Check the duplicate note and remove the note.2. Operate to initialize Count.. BRM(Recovery)" Failure to 3 Way Gate 120 degree mode conversion "1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and during Deposit Count during Deposit Count. substance from the gate in the Rear Transport Path"
520NG00
520NF00
520NE00
520ND00
520NC00 520NB00 520N900 520N400 520N300 520N200 520N100
520K100 520G200
1. Check the safe door open 1. Check Load/Removal of the upper unit "1. Check Load/Removal of the upper unit2. Replace a cherry switch when error occures" "1. Open the upper Unit2. Check open/close of TE(12)" "1. Open the upper unit2. Check removal of the cassette not received(9)"
© Hyosung TNS Inc. All Rights Reserved.
325
Error Code manual
Problem Code 520G100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
520F200
Failure to 3 Way Gate 0 degree mode conversion during Deposit Count during Deposit Count. Decreassed encoder count of GM004 moter less than previous values during Deposit Count. Decreased encoder count of GM002 moter less than previous values during Deposit Count. Decreased encoder count of GM001 moter less than previous values during Deposit Count. GM002 motor removal error during Deposit Count.
520F100
GM001 motor error during Deposit Count operation.
520DY00
520DN00 520DM00 520DL00 520DK00 520DJ00 520DH00 520DG00 520DF00
Error of failure to synchronizing recognition during Deposit Count . Error of failure to synchronizing recognition during Deposit Count . Error of failure to synchronizing recognition during Deposit Count . Error of failure to synchronizing recognition during Deposit Count . Error of failure to synchronizing recognition during Deposit Count . Error of failure to synchronizing recognition during Deposit Count . Error of Failure to synchronize the recognition during Deposit Count operation . Error of Failure to synchronize the recognition during Deposit Count operation . Full&ETC error during Deposit Count. Connection disorder error during Deposit Count. Excessive Reject error of Denominatinon Limitation Deposit Count. Sensor disorder error during Deposit Count. UV disorder error during Deposit Count. Image disorder error during Deposit Count. Edge disorder error during Deposit Count. IR disorder error during Deposit Count. MR disorder error during Deposit Count. Denomination disorder error during Deposit Count. Lenth Shoter(2 notes) error during Deposit Count.
520DE00
Lenth shorter(1 note) error during Deposit Count.
520DD00
Lenth longer(4 notes) error during Deposit Count.
520DC00
Lenth longer(3 notes) error during Deposit Count.
520DB00
Lenth longer(2 notes) error during Deposit Count.
520DA00
Lenth longer(1 note) error during Deposit Count.
520D900
Shift disorder error during Deposit Count.
520D800
Skew disorder error during Deposit Count.
520D700
Gap disorder(2 notes) error during Desposite Count.
520D600
Gap disorder(1 note) error during Desposite Count.
520D500
Double notes disorder error during Deposit Count.
520D400 520D300
CST denomination disorder error during Deposit Count. of denomination error during Deposit Count. Outside
520F700 520F600 520F500
520DX00 520DW00 520DV00 520DU00 520DT00 520DS00 520DR00 520DQ00 520DP00 520DO00
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) "1. Open the upper unit2. Check the Rear Transport Path(8) knob rotates softly3.Check remained Notes and substance in the upper Transport Path4. Check the GS007 Sensor" "0. During the """""Deposit Count""""" tranjaction, the motor(GM001) of the Upper Unit(BMU) cannot not rotate at normal speed1. Open the Upper Unit2. Check the Front Transport Path(4) knob rotates softly3.Check remained Notes and substance in the upper Transport Path4. Check the related Sensor and connector"
1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) 1. Initialize BRM unit (recovery) 1. Initialize BRM unit (recovery) 1. Operate to initialize BRM(Recovery) 1. Operate to initialize BRM(Recovery) Return the Notesto customer(Semi OK Code) 1. Operate to initialize BRM(Recovery) 1. Check the Notes(Failure to Notes recognition) 1. Check the Notes(Failure to Notes recognition) 1. Check the Notes(Failure to Notes recognition) 1. Check the Notes(Failure to Notes recognition) 1. Check the Notes(Failure to Notes recognition) 1. Check the Deposited Denomination "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM" 1. Check the Deposited Denomination 1. Check the Deposited Denomination
© Hyosung TNS Inc. All Rights Reserved.
326
Error Code manual
Problem Code 520D200 520D100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Count Limit Exceed error of Maximum Reject in the Deposit Count. Continous Reject error in the Deposit Count .
"1. Open the upper unit2. Open the CSM shutter3. Check the seperate part status of CSM " "1. Open the upper unit2. Open the shutter of CSM3. Check the seperate part status of CSM" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5207W00
Error occurred by the Return Transport Path(GS802) during Deposit Count.
5207Q00
Error occurred by the notes disorder on the GS034 during Deposit Count.
5207P00
Error occurred by the notes disorder on the GS033 during Deposit Count.
5207N00
Error occurred by the notes disorder on the GS032 during Deposit Count.
5207M00
Error occurred by the notes disorder on the GS031 during Deposit Count.
5207K00
Error occurred by the notes disorder on the GS703 during Deposit Count.
5207J00
Error occurred by the notes disorder on the GS619 during Deposit Count.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5207H00
Error occurred by the notes disorder on the GS618 during Deposit Count.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5207G00
Error occurred by the notes disorder on the GS0614 during Deposit Count.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5207B00
Error occurred by the notes disorder on the GS022 during Deposit Count.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5207A00
Error occurred by the notes disorder on the GS021 during Deposit Count.
5207600
Error occurred by the notes disorder on the GS006 during Deposit Count.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove the forge note cassette(9)5. Remove notes and substance in the Rear Transport Path(6)6. Check whether the sensor is contaminated or not if there are No notes or substance"
5207500
Error occurred by the notes disorder on the GS005 during Deposit Count.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5207400
Error occurred by the notes disorder on the GS004 during Deposit Count.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove the cassette not received(9)5. Remove notes and substance in the Rear Transport Path(6)6. Check whether the sensor is contaminated or not if there are No notes or substance"
5207300
Error occurred by the notes disorder on the GS003 during Deposit Count.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Rear Transport Path(6)4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5207200
Error occurred by the notes disorder on the GS002 during Deposit Count.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13~20)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13~20)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13~20)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13~20)3. Check whether the sensor is contaminated or not if there are No notes or substance" "0. During the """""Deposit Count""""" transaction, the sensor(GS703) is detected abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
© Hyosung TNS Inc. All Rights Reserved.
327
Error Code manual
Problem Code 5207100
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes disorder on the GS801 during Deposit Count.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5206W00
Error occurred by the Return Transport Path(GS802) during Deposit Count.
5206Q00
Error occurred by the Return Transport Path(GS034) during Deposit Count.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5206P00
Error occurred by the Return Transport Path(GS033) during Deposit Count.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5206N00
Error occurred by the Return Transport Path(GS032) during Deposit Count.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5206M00
Error occurred by the Return Transport Path(GS031) during Deposit Count.
"1. Open the lower unit2. Rotate the knob of the Mid Transport Path3. Remove notes and substance in the Mid Transport Path(13)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5206B00
Error occurred by the Return Transport Path(GS022) during Deposit Count.
"1. Open the lower unit2. Open the Mid Transport Path3. Remove the banknotes and the foreign substance from the reject cassette (19)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5206A00
Error occurred by the Return Transport Path(GS021) during Deposit Count.
5206600
Error occurred by the Return Transport Path(GS006) during Deposit Count.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5206200
Error occurred by the Return Transport Path(GS002) during Deposit Count.
"0. During the """""Deposit Count""""" transaction, the banknote that should be transferred to the BC is detected at the seneor GS0021. Open the Upper Unit2. Open the CSM and TE(12)3. Remove the notes and the substance from the Front Transport Path (4)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5205K00
Error occurred by the Transport Path(GS703) during Deposit Count.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5205J00
Error occurred by the Transport Path(GS619) during Deposit Count.
"1. Open the upper unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5205H00
Error occurred by the Transport Path(GS618) during Deposit Count.
"0. During the 'Deposit Count""""" transaction, the banknote that should be transferred to the TE is detected at the seneor GS618 in the CSM1. Open the Upper Unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5205G00
Error occurred by the Transport Path(GS614) during Deposit Count.
"1. Open the upper unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5205A00
Error occurred by the Transport Path(GS021) during Deposit Count.
5205600
Error occurred by the Transport Path(GS006) during Deposit Count.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9)4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
328
Error Code manual
Problem Code 5205500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the Transport Path(GS005) during Deposit Count.
"0. During the """""Deposit Count""""" transaction, the banknote that should be transferred to the CSM is detected at the seneor GS005 in the TE.1. Open the Upper Unit2. Open the CSM and TE(12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material5. Check the 3-waygate soenoid cable such as being cutted"
5205400
Error occurred by the notes remained on the Transport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Open the Path (GS004) during Deposit Count. cassette not received(9)4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5205200
Error occurred by the notes remained on the Transport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the Path (GS002) during Deposit Count. BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" Error occurred by the notes remained on the Transport "1. Open the upper unit2. Open CSM3. Open BC(5)4. Remove the notes and Path (GS802) during Deposit Count. substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5202W00
5202Q00
Error occurred by the notes remained on the Transport "1. Open the lower unit. 2. Rotate the knob of the mid Transport Path. 3. Remove Path (GS034) during Deposit Count. notes and substance in the mid Transport Path (13).4. Check whether the sensor is contaminated or not if there are No notes or substance"
5202P00
Error occurred by the notes remained on the Transport "1. Open the lower unit. 2. Rotate the knob of the mid Transport Path. 3. Remove Path (GS033) during Deposit Count. notes and substance in the mid Transport Path (13).4. Check whether the sensor is contaminated or not if there are No notes or substance"
5202N00
Error occurred by the notes remained on the Transport "1. Open the lower unit. 2. Rotate the knob of the mid Transport Path. 3. Remove Path (GS032) during Deposit Count. notes and substance in the mid Transport Path (13).4. Check whether the sensor is contaminated or not if there are No notes or substance"
5202M00
Error occurred by the notes remained on the Transport "1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove Path (GS031) during Deposit Count. notes and substance in the Mid Transport Path (13).4. Check whether the sensor is contaminated or not if there are No notes or substance"
5202K00
Error occurred by the notes remained on the Transport "1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of Path (GS703) during Deposit Count. TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5202J00
Error occurred by the notes remained on the Transport "1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove Path (GS619) during Deposit Count. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5202H00
Error occurred by the notes remained on the Transport "1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove Path (GS618) during Deposit Count. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5202G00
Error occurred by the notes remained on the Transport "1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove Path (GS614) during Deposit Count. notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5202B00
Error occurred by the notes remained on the Transport "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the Path (GS022) during Deposit Count. banknotes and the foreign substance from the reject cassette (19).4. Check whether the sensor is contaminated or not if there are No notes or substance"
5202A00
Error occurred by the notes remained on the Transport "1. Open the lower unit2. Remove notes and substance in the Mid Transport Path (GS021) during Deposit Count. Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" Error occurred by the notes remained on the Transport "1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Remove the Path (GS006) during Deposit Count. cassette not received(9)4. Remove substance on the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5202600
5202500
Error occurred by the notes remained on the Transport "1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Remove Path (GS005) during Deposit Count. notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance "
© Hyosung TNS Inc. All Rights Reserved.
329
Error Code manual
Problem Code 5202400
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the Transport "1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(9)4. Path (GS004) during Deposit Count. Remove the notes and substance on the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5202300
Error occurred by the notes remained on the Transport "1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(6)4. Path (GS003) during Deposit Count. Remove the notes and substance on the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5202200
Error occurred by the notes remained on the Transport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the Path (GS002) during Deposit Count . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" Error occurred by the notes remained on the Transport "1. Open the upper unit2. Open the customer service module (CSM)3. Open the Path (GS801) during Deposit Count . BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" GS802 dark jam error during Deposit Count. "0. During the """""Deposit Count""""" tranjaction, the banknote is staying on the GS802 sensor1. Open the Upper Unit2. Open CSM3. Open BC(5)4. Remove the notes and substance in the BC(5)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5202100
5201W00
5201Q00
GS034 dark jam error during Deposit Count.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove substance in the Mid Transport Path 4. Check whether the sensor is contaminated or not if there are No notes or substance"
5201P00
GS033 dark jam error during Deposit Count.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove substance in the Mid Transport Path 4. Check whether the sensor is contaminated or not if there are No notes or substance"
5201N00
GS032 dark jam error during Deposit Count.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove substance in the Mid Transport Path 4. Check whether the sensor is contaminated or not if there are No notes or substance"
5201M00
GS031 dark jam error during Deposit Count.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove substance in the Mid Transport Path 4. Check whether the sensor is contaminated or not if there are No notes or substance"
5201K00
GS703 dark jam error during Deposit Count.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5201J00
GS619 dark jam error during Deposit Count.
"1. Open the upper unit. 2. Open CSM 3. Remove the notes and substance on the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance "
5201H00
GS618 dark jam error during Deposit Count.
"1. Open the upper unit. 2. Open CSM3. Remove the notes and substance on the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance "
5201G00
GS614 dark jam error during Deposit Count.
"0. During the """""Deposit Count""""" mode, the banknote is staying on the GS614 sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5201B00
GS022 dark jam error during Deposit Count.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the banknotes and the foreign substance from the reject cassette (19).4. Check whether the sensor is contaminated or not if there are No notes or substance"
5201A00
GS021 dark jam error during Deposit Count.
5201600
GS006 dark jam error during Deposit Count.
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit. 2. Open TE(12) 3. Remove the cassette not received(9)4. Remove substance on the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance "
© Hyosung TNS Inc. All Rights Reserved.
330
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 5201500
GS005 dark jam error during Deposit Count.
"0. During the """""Deposit Count""""" tranjaction, the banknote is staying on the GS005 sensor1. Open the Upper Unit.2. Open TE(12)3. Remove the notes and substance on the Rear Transport Path(11)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5201400
GS004 dark jam error during Deposit Count.
"1. Open the upper unit. 2. Open TE(12) 3. Open the Rear Transport Path(9)4. Remove the notes and substance on the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5201300
GS003 dark jam error during Deposit Count.
"0. During the """""Deposit Count""""" tranjaction, the banknote is staying on the GS003 sensor1. Open the Upper Unit.2. Open TE(12)3. Open the Rear Transport Path(6)4. Remove the notes and substance on the Rear Transport Path(6)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5201200
GS002 dark jam error during Deposit Count.
5201100
GS801 dark jam error during Deposit Count.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "0. During the """""Deposit""""" tranjaction, the banknote is staying on the GS801 sensor1. Open the Upper Unit.2. Open CSM3. Open BC(5)4. Remove the notes and substance on the Rear Transport Path(4)5. Check whether the sensor(GS801) is contaminated (blocked) by cash / notes or a foriegn substance / material"
5200W00
GS802 light jam error during Deposit Count.
"0. During the """""Deposit Count""""" tranjaction, the banknote is staying on the note transport path between the GS801 and GS802 sensor1. Open the Upper Unit.2. Open CSM3. Open BC(5)4. Remove the Jam between BC(5) and Rear Transport Path(4)"
5200K00
GS703 light jam error during Deposit Count.
5200J00
GS619 light jam error during Deposit Count.
5200H00
GS618 light jam error during Deposit Count.
"1. Open the upper unit. 2. Open TE(12)3. Remove the Jam between CSM(3) and Rear Transport Path(11)" "1. Open the upper unit. 2. Open CSM(12)3. Remove the Jam on the Rear Transport Path(11)" "0. During the """""Deposit Count""""" tranjaction, the banknote is staying on the note transport path between the GS003 and GS618 sensor1. Open the Upper Unit2. Open the customer service module (CSM)3. Remove Jam in the Rear Transport Path(11).4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5200G00
GS614 light jam error during Deposit Count.
"1. Open the upper unit. 2. Open CSM(12)3. Open the Rear Transport Path(6)4. Remove the Jam between CSM(3) and Rear Transport Path(11)"
5200500
GS005 light jam error during Deposit Count.
"0. During the """""Deposit Count""""" tranjaction, the banknote is staying on the note transport path between the GS003 and GS005 sensor1. Open the Upper Unit.2. Open TE(12)3. Open the Rear Transport Path(6)4. Remove the Jam between Rear Transport Path(11) and Rear Transport Path(6)"
5200300
GS003 light jam error during Deposit Count.
"1. Open the upper unit. 2. Open CSM and TE(12)3. Open BC(5) and Rear Transport Path(6)4. Remove the Jam between BC(5) and Rear Transport Path(6)"
5200100
GS801 light jam error during Deposit Count.
"0. During the """""Deposit Count""""" tranjaction, the banknote is staying the note transport path between the CSM and the BC1. Open the Upper Unit.2. Check the Front Transport Path(4) knob rotates softly3.Check remained Notes and substance in the upper Transport Path4. Open the customer service module (CSM)5. Open the BC(5)6.Remove notes and substance in the Front Transport Path(4)7. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
51US300 51US100 51BS200 51BS100 51BS000 51ARJ00
USB command data length error during Deposit Ready. USB sequence duplicated number error during Deposit Ready. RBU connection MI error during Deposit Ready. RBU connection sequence error during Deposit Ready. RBU communication timeout error during Deposit Ready. timeout error during ready stop of Deposit Message Ready.
1. Reboot the system "1. Restart over AP-SP" 1. Reboot the system 1. Reboot the system 1. Reboot the system "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
331
Error Code manual
Problem Code 51ARC00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Message timeout error of BC response during Deposit Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
51AR700
Message timeout error of RBU response during Deposit Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
51AR300
CSM message timeout error during postprocessing ofDeposit Ready Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
51AR200
Message timeout error during transation operation in the Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
51AR100
Message timeout error during operation ready in the Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
51AH500
Error to NVRAM(128denominations) Read/ Write in the "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error Deposit Ready. occurred (message timeout error) after initialization"
51AEF00
RBU RS485 connection line error during Deposit Ready..
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
51AEE00
RBU RS485 communication sequence error during Deposit Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
51AE600
Error to received deposit ready during TE Button Operating.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
51AE400
Deposit Ready transaction was executed without Initializing after power on. Received execute command without Read System Info. during Deposit Count. Status on not operation receiption command during Deposit Count. Received operation command without Initail Info Set during Deposit Count. Status of RC empty before the operation during Deposit Ready. Status of UTC2 full before the operation during Deposit Ready. Status of UTC1 full before the operation during Deposit Ready. Status of RJC full before the operation during Deposit Ready.
"1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization " "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization " "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization " "1. Restart over AP-SP2. Do transation operation follow by set up read system Info for TM Test-> Initail Info Set -> Initialization " "1. Open the upper unit2. Open the Mid Transport Path3. Check the residual notes quantity in the recycle cassettes(A~E)" "1. Open the upper unit2. Open the forge note cassette(103. Check the forge note cassette(10) is full" "1. Open the upper unit. 2. Open the cassette not received(9). 3. Check the cassette not received(9) is full" "1. Open the upper unit2. Open the Mid Transport Path3. Remove the reject cassette(21) 4. Remove notes after checking notes full in the cassette 5. Check whether the sensor is contaminated if a cassette is empty"
51AAB00
Status of RC full before the operation during Deposit Ready.
"1. Open the upper unit2. Open the Mid Transport Path3. Check the GSx11 full detection sensor of recycle cassettes(A~E) 4. Open the door of cassette related error 5. Check the notes full in the cassette"
51AAA00
Status of BC open before the operation during Deposit Ready.
"0. During the """""Deposit Ready""""" mode, the BC is open(The BC open sensor(G803) should be """""Light""""")1. Open the Upper Unit2. Open the customer service module (CSM)3. Check the lock lever in the BC"
51AA900
Status of BMD detachment before the operation during "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. Deposit Ready. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" Status of BMD inter lock detachment before the "1. Check the lower Unit load/removal2. Check the lower unit status of inter lock3. operation during Deposit Ready. Exchange the cherry switch or clean the inter lock sensor(or exchange) if occur same error" Status of RJC (Reject Cassette) removal before the "1. Open the lower unit2. Open the Mid Transport Path3. Check reject cassette(21) operation during Deposit Ready. load/removal status" Status of CSM open before the operation during "1. Open the upper Unit2. Check open/close of CSM3. Check sensor GS011" Deposit Ready. Status of BMU removal before the operation during 1. Check the upper unit load/removal Deposit Ready . Status of BMU inter lock detachment before the "1. Check the upper unit load/removal 2. Replace a cherry switch when error operation during Deposit Ready . occures" Status of TE open before the operation during Deposit "1. Open the upper Unit2. Check open/close of TE(12)" Ready.
51AE300 51AE200 51AE100 51AAF00 51AAE00 51AAD00 51AAC00
51AA800
51AA700 51AA600 51AA400 51AA300 51AA200
© Hyosung TNS Inc. All Rights Reserved.
332
Error Code manual
Problem Code 51AA100 51A2W00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of UTC detachment before the operation during "1. Open the upper Unit2. Check removal status of the cassette not received (9)" Deposit Ready . Status of remaining notes on the Transport Path "1. Open the upper unit. 2. Open the customer service module (CSM)3.Open (GS802) before the operation during Deopsit Ready . BC(5) 4. Remove the notes and substance in the BC(5)5. Check whether the sensor is contaminated or not if there are No notes or substance "
51A2Q00
Status of remaining notes on the Transport Path (GS034) before the operation during Deopsit Ready
"1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove . notes and substance in the Mid Transport Path (13).4. Check whether the sensor is contaminated or not if there are No notes or substance"
51A2P00
Status of remaining notes on the Transport Path (GS033) before the operation during Deopsit Ready .
51A2N00
Status of remaining notes on the Transport Path (GS032) before the operation during Deopsit Ready
51A2M00
Status of remaining notes on the Transport Path (GS031) before the operation during Deopsit Ready .
51A2K00
Status of remaining notes on the Transport Path (GS703) before the operation during Deopsit Ready
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of . TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
51A2J00
Status of remaining notes on the Transport Path (GS619) before the operation during Deopsit Ready
"1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
51A2H00
Status of remaining notes on the Transport Path (GS618) before the operation during Deopsit Ready .
51A2G00
Status of remaining notes on the Transport Path (GS614) before the operation during Deopsit Ready
"1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove . notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
51A2B00
Status of remaining notes on the Transport Path (GS022) before the operation during Deopsit Ready
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the . banknotes and the foreign substance from the reject cassette (19).4. Check whether the sensor is contaminated or not if there are No notes or substance"
51A2A00
Status of remaining notes on the Transport Path (GS021) before the operation during Deopsit Ready
51A2600
Status of remaining notes on the Transport Path (GS006) before the operation during Deopsit Ready .
"1. Open the lower unit2. Remove notes and substance in the Mid Transport . Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9). 4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance "
51A2500
Status of remaining notes on the Transport Path (GS005) before the operation during Deopsit Ready
"1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Remove . notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance "
51A2400
Status of remaining notes on the Transport Path (GS004) before the operation during Deopsit Ready .
"1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9). 4. Remove notes and substance in the Rear Transport Path(8)5. Check whether the sensor is contaminated or not if there are No notes or substance "
51A2300
Status of remaining notes on the Transport Path (GS003) before the operation during Deopsit Ready
"1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12). 3. Open the . Rear Transport Path(6) 4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance "
51A2200
Status of remaining notes on the Transport Path (GS002) before the operation during Deopsit Ready .
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove notes and substance in the Mid Transport Path (13).4. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove . notes and substance in the Mid Transport Path (13).4. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove notes and substance in the Mid Transport Path (13).4. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
333
Error Code manual
Problem Code 51A2100
518HS29 518HS28 518HS22 518HS1B 518HS1A 518HS19 518HS18 518HS17 518HS15 518HS14 518HS13 518HS12 518HS11 518HS08 518HS05 518HS04 518HS03 518HS02 518HS01 518HJ03 518HJ02 518HJ01 518HI04 518HI03 518HI02 518HI01 518HG37
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Status of remaining notes on the Transport Path (GS801) before the operation during Deopsit Ready.
"1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the BC(5)4. Remove notes and substance in the Front Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance "
Error of the BC Stop MR/UV/DD Sampling BCU Ready During in the Deposit Ready. Error of the BC Stop DAC Set Fail Scan Driver Init During in the Deposit Ready. Error of the BC Stop Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Deposit Ready. Error of the Hall Sensor Shading Fail BCU Ready During in the Deposit Ready. Error of the Hall Sensor Dac Set Fail BCU Ready During in the Deposit Ready. Error of the MR/UV/DD Sampling BCU Ready During in the Deposit Ready. Error of the DAC Set Fail BCU Ready During in the Deposit Ready. Error of the AFE Chip Set BCU Ready During in the Deposit Ready. Error of the CIS Shading BCU Ready During in the Deposit Ready. Error of the Light Source Set Fail BCU Ready During in the Deposit Ready. Error of the CIS Led On Value Set Fail BCU Ready During in the Deposit Ready. Error of the Sensor(MR/UV/DD/Gate) Power Off BCU Ready During in the Deposit Ready. Error of the Fpga Write BCU Ready During in the Deposit Ready. Error of the DAC Set Fail Scan Driver Init During in the Deposit Ready. Error of the CIS Shading Scan Driver Init During in the Deposit Ready. Error of the Light Source Set Fail Scan Driver Init During in the Deposit Ready. Error of the CIS Led On Value Set Fail Scan Driver Init During in the Deposit Ready. Error of the Sensor(MR/UV/DD/Gate) Power Off Scan Driver Init During in the Deposit Ready. Error of the Fpga Write Scan Driver Init During in the Deposit Ready. Error of Currency Set Recognition Algorithm in the Deposit Ready. Error of Ready Recognition Algorithm in the Deposit Ready. Error of Initialize Recognition Algorithm in the Deposit Ready. Error of Timeout during BcUsbTask Message in the Deposit Ready. Error of Timeout during UartTask Message in the Deposit Ready. Error of Timeout during ScanTask Message Message in the Deposit Ready. Error of Timeout during RecogTask Message in the Deposit Ready. Error of transaction setting during receiving BCU mode command in the Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Hall Sensor Shading" "1. Check to Hall Sensor2. Check to Hall Sensor Connected Cable" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Retry to Cis Sensor Shading" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" 1. Retry to Cis Sensor Shading "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Check to the transaction setting2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred (message timeout error) after initialization"
518HG36
Error of recognized mode during receiving BCU mode "1. Check to the recoginzed mode2. Operate to initialize BRM(Recovery)3. Reboot command in the Deposit Ready . the system when same error occurred (message timeout error) after initialization"
518HG24
Error of encoder set-up mode during receiving BCU ready command in the Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
© Hyosung TNS Inc. All Rights Reserved.
334
Error Code manual
Problem Code 518HG23
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error of set up for DD sensor DAC during receiving BCU ready command in the Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
518HG22
Error of DD sensor initialization during receiving BCU ready command in the Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
518HG21
Error of power on during receiving BCU ready command in the Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
518HG20
Error to initialize CIS during receiving BCU ready command in the Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Check whether the sensor is contaminated or not if same error occures after Initialize3. Reboot the system when same error occures even though there is no substance "
518HG12
BC spec differs from data write command paramter during deposit ready..
"1. Check the BCU specifications.2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initializatio"
518HG11
518HF20
Error of no country code set up during receiving BCU ready command in the Deposit Ready . Error of no recognition DB for the country during receiving BCU data write command in the Deposit Ready . Error of country-code set up during receiving BCU data write command in the Deposit Ready . Error of available support country numbers set up during receiving BCU data write command in the Deposit Ready . Error of BCU undefined command reception during Deposit Ready. Error of the BC insert direction during BCU ready command in the Deposit Ready. Error of the recognition level set up during BCU ready command in the Deposit Ready. Error of mode set up during BCU ready command in the Deposit Ready. Error of the transaction ready set up during BCU ready command in the Deposit Ready. Error of the recognition level set up during BCU mode command in the Deposit Ready. Error of mode set up during BCU Mode Command in the Deposit Ready. Error to load recognition DB #10 during Deposit Ready.
518HF19
Error to load recognition DB #09 during Deposit Ready.
518HF18
Error to load recognition DB #08 during Deposit Ready.
518HF17
Error to load recognition DB #07 during Deposit Ready.
518HF16
Error to load recognition DB #06 during Deposit Ready.
518HF15
Error to load recognition DB #05 during Deposit Ready.
518HF14
Error to load recognition DB #04 during Deposit Ready.
518HF13
Error to load recognition DB #03 during Deposit Ready.
518HF12
Error to load recognition DB #02 during Deposit Ready.
518HF11
Error to load recognition DB #01 during Deposit Ready.
518HF09
Error to FPGA Read during deposit ready..
"1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country 2. Download DB again after delecting all recognition DB3. Operate to initialize BRM(Recovery)4. Reboot the system when same error occurred after initialization" "1. Check the country 2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Check the country2. Operate to initialize BRM(Recovery)3. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred after initialization" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Re-download BC FPGA2. Change the BC B/D if continuous error."
518HF08
Error to FPGA initialize during deposit ready..
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
518HF07
Error to load to info of BC FPGA header during deposit "1. Re-download BC FPGA2. Change the BC B/D if continuous error." ready..
518HG10
518HG09 518HG08 518HG07 518HG06 518HG05 518HG04 518HG03 518HG02 518HG01
© Hyosung TNS Inc. All Rights Reserved.
335
Error Code manual
Problem Code 518HF06
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error to BC FPGA configuration during deposit ready..
"1. Re-download BC FPGA2. Change the BC B/D if continuous error."
Error to BC FPGA data checksum during deposit ready.. Error to load recognition DB table during Deposit Ready. Error to load shading data of the CIS during Deposit Ready. Error GS801A, GS801B, GS802A, GS802B during Deposit Ready. Error GS801B, GS802A, GS802B during Deposit Ready. Error GS801A, GS802A, GS802B during Deposit Ready. Error GS802A, GS802B during Deposit Ready.
"1. Check to BC FPGA File2. Operate to initialize BRM(Recovery)" "1.Download DB again after delecting all recognition DB2. Operate to initialize BRM(Recovery)" "1. Operate shading in the BC CIS2. Operate to initialize BRM(Recovery)"
"1. Check GS801A, GS801B, GS802B2. Operate to initialize BRM(Recovery)"
518HA10
Error GS801A, GS801B, GS802B during Deposit Ready. Error GS801B, GS802B during Deposit Ready.
518HA09
Error GS801A, GS802B during Deposit Ready.
"1. Check GS801A, GS802B2. Operate to initialize BRM(Recovery)"
518HA08 518HA07
"1. Check GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B, GS802A2. Operate to initialize BRM(Recovery)"
518HA06
Error GS802B during Deposit Ready. Error GS801A, GS801B, GS802A during Deposit Ready. Error GS801B, GS802A during Deposit Ready.
518HA05
Error GS801A, GS802A during Deposit Ready.
"1. Check GS801A, GS802A2. Operate to initialize BRM(Recovery)"
518HA04 518HA03
Error GS802A during Deposit Ready. Error GS801A, GS801B during Deposit Ready.
"1. Check GS802A2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS801B2. Operate to initialize BRM(Recovery)"
518HA02 518HA01 517RJ00
Error GS801B during Deposit Ready. Error GS801A during Deposit Ready. TE message timeout error during Deposit Ready.
"1. Check GS801B2. Operate to initialize BRM(Recovery)" "1. Check GS801A2. Operate to initialize BRM(Recovery)" "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
517R300
TE message timeout error during postprocessing of Deposit Ready Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
517R200
TE message timeout error during transaction operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit Ready. occurred (message timeout error) after initialization"
517R100
TE message timeout error during operation ready in theDeposit Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
517J100
TE drum full during Deposit Ready.
517G700
Detect the rear end in the tape during Deposit Ready.
"1. Open the upper unit2. Check the notes remain in the TE(12)3. Remove notes remain in the TE" "1.Open upper Unit2. Check the notes remain in the TE(12)3. Cheeck whether black tape is wrap with a drum in the TE(12)4. Remove notes remain in the TE"
517G500
Detect the front end in the tape during Deposit Ready. "1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
517G400
No detect the front end in the tape during Deposit Ready.
"1.Open upper Unit2. Check the notes remain in the TE(12)3. Check the color of tape's front end is black in the TE(12)4. Remove notes remain in the TE"
517G300
Moter stop disorder during Deposit Ready.
"1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly"
517G200
Motor's separate Direction running disorder during "1. Open the upper unit2. Confirm to Rotate a knob of TE(12) softly" Deosit Receipt. Motor's stack direction running disorder during Deposit "0. During the """""Initialize""""" mode, the motor(GM701) of the TE cannot not Ready. rotate at normal speed1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check the sensor, related cable and connetor"
518HF05 518HF04 518HF03 518HA15 518HA14 518HA13 518HA12 518HA11
517G100
5172800
Error occurred by the notes remained on the GS709 during Deposit Ready.
"1. Check GS801A, GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801B, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS801A, GS802A, GS802B2. Operate to initialize BRM(Recovery)" "1. Check GS802A, GS802B2. Operate to initialize BRM(Recovery)"
"1. Check GS801B, GS802B2. Operate to initialize BRM(Recovery)"
"1. Check GS801B, GS802A2. Operate to initialize BRM(Recovery)"
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
© Hyosung TNS Inc. All Rights Reserved.
336
Error Code manual
Problem Code 5172300
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS703 during Deposit Ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5172200
Error occurred by the notes remained on the GS702 during Deposit Ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5172100
Error occurred by the notes remained on the GS701 during Deposit Ready.
"0. Before the """""Deposit Ready""""" mode, the GS701 sensor is detected abnormally.1. Open the Upper Unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)5. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material"
5171300
GS703 dark jam during Deposit Ready.
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
516RJ00
CSM message timeout error during Stop Ready in the Edposit Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
516R300
CSM message timeout error during postprocessing of Deposit Ready Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
516R200
CSM message timeout error during transaction operation in the Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
516R100
CSM message timeout error during operation ready in the Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
516PA00
PP ready stop error during Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
516P900
Error of reverting notes during Deposit Ready .
516P800
516P600
PP stack control(during stacking) error during Deposit Ready . PP separate control(during separating) error during Deposit Ready . PP notes alignment error during Deposit Ready .
"1. Open the upper unit. 2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2)4. Check the contamination of the sensor in the CSM(2) " "1. Open the upper unit. 2. Check PP rotates softly using knob of the CSM(1) "
516P500 516P400
516P700
"1. Open the upper unit.
2. Check PP rotates softly using knob of the CSM(1) "
"1. Open the upper unit.
2. Check PP rotates softly using knob of the CSM(1) "
PP notes out error during Deposit Ready .
"1. Open the upper unit.
2. Check PP rotates softly using knob of the CSM(1) "
PP lose return position movement error during Deposit Ready. PP separate position movement error during Deposit Ready. PP deposit position movement error during Deposit Ready. PP withdrawal(stack) position movement error during Deposit Ready .
"1. Open the upper unit.
2. Check PP rotates softly using knob of the CSM(1) "
"1. Open the upper unit.
2. Check PP rotates softly using knob of the CSM(1) "
"1. Open the upper unit.
2. Check PP rotates softly using knob of the CSM(1) "
"1. Open the upper unit.
516GE00
Failure to move gate roller to home position during Deposit Ready. Failure to Lift-down during Deposit Ready..
516GD00
Failure to Lift-up during Deposit Ready..
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
516GC00
Failure to control stack roller during Deposit Ready Stack roller (GM605 disorder). Failure to move deposit(stack) position of stack roller during Deposit ReadyStack roller (GM605 disorder). Failure to move withdrawal(stack) position of stack roller during Deposit ReadyStack roller (GM605 disorder).
"1. Open the upper unit.
2. Check the knob rotates softly in the CSM(3)"
"1. Open the upper unit.
2. Check the knob rotates softly in the CSM(3)"
"1. Open the upper unit.
2. Check the knob rotates softly in the CSM(3)"
516P300 516P200 516P100
516GF00
516GB00 516GA00
"0. During the PP move to the separation section, the sensor(GS655 or GS660) cannot be detected to """""Dark""""" or the sensor(GS650) cannot be detected to """""Light"""""0. During the PP move to the stack section, the sensor(GS650) signal is not changed to """""Light"""""(Dark->Light)1. Open the Upper Unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)4. Check the sensor, related cable and connetor"
2. Check the knob rotates softly in the CSM(2) "
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
© Hyosung TNS Inc. All Rights Reserved.
337
Error Code manual
Problem Code 516G800
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Failure to revert notes during Deposit Ready(Separate moter disorder).
"1. Open the upper unit2. Check the notes and substance in the CSM(2)3. Check the knob rotates softly in the CSM(2) 4. Check the GS660 sensor status" "1. Open the upper unit.
516G500
Failure to move pick-up roller to home position during Deposit Ready. BP notes out error during Deposit Ready.
516G400
BP separate control error during Deposit Ready.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
516G300
BP separate position movement error during Deposit Ready.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM "
516G200
BP notes out error during Deposit Ready.
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
516G100
Error of BP stack position movement during Deposit Ready.
"0. At the the BP(Back Plate) stack position, the sensor(GS661 & GS651) signal is not to """""Dark"""""0. During the BP move to the separation section, the sensor(GS655) signal is not changed to """""Dark"""""0. During the BP move to the separation section, the sensor(GS661) signal is not changed to """""Light"""""0. During the BP move to the stack section, the sensor(GS661) signla is not changed to """""Dark""""" from """""Light"""""1. Open the Upper Unit2. Check the notes and substance inside of the CSM3. Check PP rotates softly using knob of the CSM(1)4. Check the sensor, related cable and connetor"
5162400
Undefined error of CSM during Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
5162100
Error occurred by the notes remained in CSM during Deposit Ready .
"0. During the """""Deposit Ready""""" mode, there are some notes in the CSM1. Open the Upper Unit2. Open the CSM(1)3. Remove notes and substance in the CSM(1)4. Check whether the sensor is contaminated (blocked) by cash / notes or a foriegn substance / material5. Check the sensor, related cable and connect"
515S200
Undefined command of RC5 during Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
515S100
Undefined return values of RC5 during Deposit Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
515J300
RC5 full check failure during Deposit Ready.
515GL00
Failure to move RC5 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit Ready.(Motor status error) cassette (E)4. Put down the Stage after open the recycle cassette door (E)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS507 sensor status if there are No notes or substance"
515GK00
Failure of RC5 stack roller retreat during Deposit Ready.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the jam removal knob rotates softly"
515GJ00
Failure of RC5 stack roller retreat during Deposit Ready.(Overrun)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the jam removal knob rotates softly"
515GC00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #5 and open its door.(E)4. Remove jammed notes or substance using any during Deposit Ready. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
515GB00
Encoder Sensor(GS507) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking cassette #5 and open its door.(E)4. Remove jammed notes or substance using any direction. during Deposit Ready. wheels on the upper side.5. See whether GS507 works fine if there is nothing jammed."
516G600
2. Check the knob rotates softly in the CSM(2) "
"1. Open the upper unit. 2. Open the customer service module (CSM) shutter(1)3.Check the notes and substance inside of the CSM"
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Check the stage status after open the recycle cassette(E)6.Check contamination status of the GS512 sensor"
© Hyosung TNS Inc. All Rights Reserved.
338
Error Code manual
Problem Code 515GA00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC5 solenoid echo error during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Reload the recycle cassette (E) after removing recycle cassette5. Change the cassette when same error occur"
515G800
Failure to RC5 push pressure movement during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the upper side of the recycle cassette "
515G600
Exceeds retry count limit of detecting RC5 stack roller's "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle falling back and avoiding during Deposit Ready. cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the jam removal knob rotates softly"
515G500
Failure of RC5 stack roller retreat during Deposit Ready.(sensor error)
515G400
Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle retreat movement in the Deposit Ready. cassette (E) . 4. Open the recycle cassette door (E)5. Check cassette status to move stage up and down6. Check to demage lower edge of the door's right side(Key part) if you don't find any problem"
515G200
RC5 PP stack position movement failure during Deposit Ready.
515G100
Failure of return notes to GS501 during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5152500
Error occurred by the notes remained on GS505 during Deposit Ready .
5152200
Error occurred by the notes remained on GS502 during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle Deposit Ready. cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5152100
Error occurred by the notes remained on GS501 during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle Deposit Ready . cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5151500
GS505 sensor jam during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5151200
GS502 sensor jam during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5151100
GS501 sensor jam during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Check the jam removal knob rotates softly"
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Open the recycle cassette door (E)5. Check cassette status to move stage up and down6. Check to demage lower edge of the door's right side(Key part) if you don't find any problem"
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (E) . 4. Put down the Stage after open the recycle cassette door (E)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
339
Error Code manual
BRM (Bill Recycling Machine)
Problem Code 514S200
Undefined command of RC4 during Deposit Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
514S100
Undefined return value of RC4 during Deposit Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
514J300
Failure to RC4 full check during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Check the stage status after open the recycle cassette(D)6.Check contamination status of the GS412 sensor"
514GL00
Failure to move RC4 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit Ready.(Motor status error) cassette (D)4. Put down the Stage after open the recycle cassette door (D)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS407 sensor status if there are No notes or substance"
514GK00
Failure to RC4 stack roller retreat during Deposit Ready.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the jam removal knob rotates softly"
514GJ00
Failure to RC4 stack roller retreat during Deposit Ready.(Overrun)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the jam removal knob rotates softly"
514GC00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Deposit Ready. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
514GB00
Encoder Sensor(GS407) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #4 and open its door.(D)4. Remove jammed notes or substance using any during Deposit Ready. wheels on the upper side.5. See whether GS407 works fine if there is nothing jammed."
514GA00
RC4 solenoid echo error during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Reload the recycle cassette (D) after removing recycle cassette5. Change the cassette when same error occur"
514G800
Failure to RC4 push pressure movement during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the upper side of the recycle cassette "
514G600
Exceeds retry count limit of detecting RC4 stack roller's "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle falling back and avoiding during Deposit Ready. cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the jam removal knob rotates softly"
514G500
Failure to RC4 stack roller retreat during Deposit Ready.(sensor error)
514G400
Failure to upword moving of PP during RC4 stack roller "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle retreat movement in the Deposit Ready . cassette (D) . 4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check to demage lower edge of the door's right side(Key part) if you don't find any problem"
514G200
Failure to move stack position of RC4 PP during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Open the recycle cassette door (D)5. Check cassette status to move stage up and down6. Check to demage lower edge of the door's right side(Key part) if you don't find any problem"
514G100
Failure of return notes to RC4 during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
Problem Description
Troubleshooting
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
340
Error Code manual
Problem Code 5142500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on the GS405 during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5142200
Error occurred by the notes remained on the GS402 during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5142100
Error occurred by the notes remained on the GS401 during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5141500
GS405 sensor jam during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5141200
GS402 sensor jam during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5141100
GS401 sensor jam during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (D) . 4. Put down the Stage after open the recycle cassette door (D)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
513S200
Undefined command of RC3 during Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
513S100
Undefined return values of RC3 during Deposit Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
513J300
Failure to RC3 full check RC3 during Deposit Ready.
513GL00
Failure to move RC3 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit Ready.(Motor status error) cassette (C)4. Put down the Stage after open the recycle cassette door (C)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS307 sensor status if there are No notes or substance"
513GK00
Failure of RC3 stack roller retreat during Deposit Ready.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the jam removal knob rotates softly"
513GJ00
Failure of RC3 stack roller retreat during Deposit Ready .(Overrun)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the jam removal knob rotates softly"
513GC00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Deposit Ready. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
513GB00
Encoder Sensor(GS307) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #3 and open its door.(C)4. Remove jammed notes or substance using any during Deposit Ready. wheels on the upper side.5. See whether GS307 works fine if there is nothing jammed."
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Check the stage status after open the recycle cassette(C)6.Check contamination status of the GS312 sensor"
© Hyosung TNS Inc. All Rights Reserved.
341
Error Code manual
Problem Code 513GA00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC3 solenoid echo error during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Reload the recycle cassette (C) after removing recycle cassette5. Change the cassette when same error occur"
513G800
Failure to RC3 push pressure movement of during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the upper side of the recycle cassette "
513G600
Exceeds retry count limit of detecting RC3 stack roller's "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle falling back and avoiding during Deposit Ready. cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the jam removal knob rotates softly"
513G500
Failure of RC3 stack roller retreat during Deposit Ready .(sensor error)
513G400
Failure to upword moving of PP during RC5 stack roller "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle retreat movement in the Deposit Ready . cassette (C) . 4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check to demage lower edge of the door's right side(Key part) if you don't find any problem"
513G200
RC3 PP stack position movement failure during Deposit Ready.
513G100
Failure of return notes to GS201 during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5132500
Error occurred by the notes remained on the GS305 during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5132200
Error occurred by the notes remained on the GS302 during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5132100
Error occurred by the notes remained on the GS301 during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5131500
GS305 sensor jam during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5131200
GS302 sensor jam during Deposit Ready
5131100
GS301 sensor jam during Deposit Ready .
.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Check the jam removal knob rotates softly"
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Open the recycle cassette door (C)5. Check cassette status to move stage up and down6. Check to demage lower edge of the door's right side(Key part) if you don't find any problem"
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (C) . 4. Put down the Stage after open the recycle cassette door (C)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
© Hyosung TNS Inc. All Rights Reserved.
342
Error Code manual
Problem Code 512S200
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC2 message timeout error during transation operation "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error in the Deposit Ready . occurred (message timeout error) after initialization"
512S100
RC2 message timeout error during operation ready in the Deposit Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
512J300
Failure to RC2 full check during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Check the stage status after open the recycle cassette(B)6.Check contamination status of the GS112 sensor"
512GL00
Failure to move RC2 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit Ready. (Motor status error) cassette (B)4. Put down the Stage after open the recycle cassette door (B)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS207 sensor status if there are No notes or substance"
512GK00
Failure of RC2 stack roller retreat during Deposit Ready.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the jam removal knob rotates softly"
512GJ00
Failure of RC2 stack roller retreat during Deposit Ready.(Overrun)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the jam removal knob rotates softly"
512GC00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Deposit Ready. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
512GB00
Encoder Sensor(GS207) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #2 and open its door.(B)4. Remove jammed notes or substance using any during Deposit Ready. wheels on the upper side.5. See whether GS207 works fine if there is nothing jammed."
512GA00
RC2 solenoid echo error during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Reload the recycle cassette (B) after removing recycle cassette5. Change the cassette when same error occur"
512G800
Failure to RC2 push pressure movement during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the upper side of the recycle cassette "
512G600
Exceeds retry count limit of detecting RC2 stack roller's "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle falling back and avoiding during Deposit Ready. cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the jam removal knob rotates softly"
512G500
Failure of RC2 stack roller retreat during Deposit Ready.(sensor error)
512G400
Failure to upword moving of PP during RC2 stack roller "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle retreat movement in the Deposit Ready . cassette (B) . 4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check to demage lower edge of the door's right side(Key part) if you don't find any problem"
512G200
Failure to move stack position of RC2 PP during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Open the recycle cassette door (B)5. Check cassette status to move stage up and down6. Check to demage lower edge of the door's right side(Key part) if you don't find any problem"
512G100
Failure of return notes to RC2 during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Check the jam removal knob rotates softly"
© Hyosung TNS Inc. All Rights Reserved.
343
Error Code manual
Problem Code 5122500
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the banknote remaining on GS205 during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5122200
Error occurred by the banknote remaining on GS202 during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5122100
Error occurred by the banknote remaining on GS201 during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5121500
GS205 sensor jam during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5121200
GS202 sensor jam during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5121100
GS201 sensor jam during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (B) . 4. Put down the Stage after open the recycle cassette door (B)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
511S200
Undefined command of RC1 during Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
511S100
Undefined return values of RC1 during Deposit Ready. "1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
511J300
RC1 full check failure during Deposit Ready.
511GL00
Failure to move RC1 feed roller to home position during "1. Open the lower unit2. Open the Mid Transport Path3. Remove the recycle Deposit Ready. (Motor status error) cassette (A)4. Put down the Stage after open the recycle cassette door (A)5. Remove notes and substance using jam removal Knob in the upper side6. Check the GS107 sensor status if there are No notes or substance"
511GK00
Failure of RC1 stack roller retreat during Deposit Ready.(Motor status error)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (A) . 4. Put down the Stage after open the recycle cassette door (A)5.Check the jam removal knob rotates softly"
511GJ00
Failure of RC1 stack roller retreat during Deposit Ready.(Overrun)
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (A) . 4. Put down the Stage after open the recycle cassette door (A)5.Check the jam removal knob rotates softly"
511GC00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Dark status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any duing Deposit Ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
511GB00
Encoder Sensor(GS107) for Feed Motor failed to detect "1. Open the lower unit.2. Open the Mid Transport Path.3. Take out the recycle Light status when Feed Motor runs in stacking direction cassette #1 and open its door.(A)4. Remove jammed notes or substance using any duing Deposit Ready. wheels on the upper side.5. See whether GS107 works fine if there is nothing jammed."
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (A) . 4. Check the stage status after open the recycle cassette(A)6.Check contamination of GS112 sensor"
© Hyosung TNS Inc. All Rights Reserved.
344
Error Code manual
Problem Code 511GA00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
RC1 solenoid echo error duing Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (A) . 4. Reload the recycle cassette (A) after removing recycle cassette5. Change the cassette when same error occur"
511G800
Failure to RC1 push pressure movement during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (A) . 4. Put down the Stage after open the recycle cassette door (A)5.Check upper side of the recycle cassette "
511G600
Exceeds retry count limit of detecting RC1 stack roller's "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle falling back and avoiding during Deposit Ready. cassette (A) . 4. Put down the Stage after open the recycle cassette door (A)5.Check the jam removal knob rotates softly"
511G500
Failure of RC1 stack roller retreat during Deposit Ready.(sensor error)
511G400
Failure to upword moving of PP during RC1 stack roller "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle retreat movement in the Deposit Ready. cassette (A) . 4. Open the recycle cassette door (A)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem"
511G200
Failure to move the position of RC1 PP stack during Deposit Ready.
511G100
Failure of return notes to GS101 during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (A) . 4. Put down the Stage after open the recycle cassette door (A)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5112500
Failure of return notes to GS101 during Deposit Ready. "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (A) . 4. Put down the Stage after open the recycle cassette door (A)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5112200
Error occurred by the notes remained on GS102 during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle Deposit Ready . cassette (A) . 4. Put down the Stage after open the recycle cassette door (A)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5112100
Error occurred by the notes remained on GS101 during "1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle Deposit Ready . cassette (A) . 4. Put down the Stage after open the recycle cassette door (A)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5111500
GS105 sensor jam during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (A) . 4. Put down the Stage after open the recycle cassette door (A)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5111200
GS102 sensor jam during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (A) . 4. Put down the Stage after open the recycle cassette door (A)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
5111100
GS101 sensor jam during Deposit Ready.
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (A) . 4. Put down the Stage after open the recycle cassette door (A)5.Remove notes and substance using jam removal Knob in the upper side6. Check whether the sensor is contaminated or not if there are No notes or substance"
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (A) . 4. Put down the Stage after open the recycle cassette door (A)5.Check the jam removal knob rotates softly"
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the recycle cassette (A) . 4. Open the recycle cassette door (A)5. Check cassette status to move stage up and down6. Check the lower edge of the door's right side(Key part) if you don't find any problem"
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345
Error Code manual
Problem Code 510RJ00
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Message timeout error during Stop Ready in the Deposit Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
510R300
Message timeout error during postprocessing to Deposit End Error.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
510R200
Message timeout error during operation ready in the Deposit Ready .
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
510R100
Message timeout error during operation ready in the Deposit Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
510NC00
Failure to check the last note at the termination of mid transport path during Deposit Ready.
"1. Operate to initialize BRM(Recovery)2. Reboot the system when same error occurred (message timeout error) after initialization"
510G200
Failure to 3 Way Gate 120 degree mode conversion during Deposit Ready . Failure to 3 Way Gate 0 degree mode conversion during Deposit Ready . Error occurred by the notes remained on GS034 during Deposit Ready .
"1. Open the upper unit. 2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" "1. Open the upper unit. 2. Open the CSM and TE(12)3. Remove notes and substance from the gate in the Rear Transport Path" "1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove notes and substance in the Mid Transport Path (13).4. Check whether the sensor is contaminated or not if there are No notes or substance"
5102P00
Error occurred by the notes remained on GS033 during Deposit Ready .
"1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove notes and substance in the Mid Transport Path (13).4. Check whether the sensor is contaminated or not if there are No notes or substance"
5102N00
Error occurred by the notes remained on GS032 during Deposit Ready .
"1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove notes and substance in the Mid Transport Path (13).4. Check whether the sensor is contaminated or not if there are No notes or substance"
5102M00
Error occurred by the notes remained on GS031 during Deposit Ready .
"1. Open the lower unit. 2. Rotate the knob of the Mid Transport Path. 3. Remove notes and substance in the Mid Transport Path (13).4. Check whether the sensor is contaminated or not if there are No notes or substance"
5102K00
Error occurred by the notes remained on GS703 during Deposit Ready .
"1. Open the upper unit2. Open the TE(Temporary Escrow) (12)3. Rotate a knob of TE(12)4. Remove notes and substance in the Rear Transport Path(11)"
5102J00
Error occurred by the notes remained on GS619 during Deposit Ready .
"1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5102H00
Error occurred by the notes remained on GS618 during Deposit Ready .
"1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5102G00
Error occurred by the notes remained on GS614 during Deposit Ready .
"1. Open the upper unit. 2. Open the customer service module (CSM)(3)3. Remove notes and substance in the CSM(3)4. Check whether the sensor is contaminated or not if there are No notes or substance"
5102B00
Error occurred by the notes remained on GS022 during Deposit Ready .
"1. Open the lower unit. 2. Open the Mid Transport Path. 3. Remove the banknotes and the foreign substance from the reject cassette (19).4. Check whether the sensor is contaminated or not if there are No notes or substance"
5102A00
Error occurred by the notes remained on GS021 during Deposit Ready .
5102600
Error occurred by the notes remained on GS006 during Deposit Ready .
"1. Open the lower unit2. Remove notes and substance in the Mid Transport Path(13)3. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Open the cassette no received(9). 4. Remove notes and substance in the Rear Transport Path(7)5. Check whether the sensor is contaminated or not if there are No notes or substance"
5102500
Error occurred by the notes remained on GS005 during Deposit Ready .
510G100 5102Q00
"1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Remove notes and substance in the Rear Transport Path(11)4. Check whether the sensor is contaminated or not if there are No notes or substance "
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346
Error Code manual
Problem Code 5102400
BRM (Bill Recycling Machine)
Problem Description
Troubleshooting
Error occurred by the notes remained on GS004 during Deposit Ready .
"1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12)3. Open the cassette not received(9). 4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5102300
Error occurred by the notes remained on GS003 during Deposit Ready .
"1. Open the upper unit. 2. Open the TE(Temporary Escrow) (12). 3. Open the Rear Transport Path(6) 4. Remove notes and substance in the Rear Transport Path(6)5. Check whether the sensor is contaminated or not if there are No notes or substance "
5102200
Error occurred by the notes remained on GS002 during Deposit Ready.
5102100
Error occurred by the notes remained on the GS801 during Deposit Ready.
"1. Open the upper unit2. Open the customer service module (CSM)3. Open the BC(5)4. Remove the notes and the substance from the Front Transport Path (4)5. Check whether the sensor is contaminated or not if there are No notes or substance" "1. Open the upper unit. 2. Open the customer service module (CSM)3. Open the BC(5) 4.Remove notes and substance in the Front Transport Path(4) 5. Check whether the sensor is contaminated or not if there are No notes or substance "
5-SFF00
"received undefined CMD(Second '-' responses with real received CMD)."
1. Check bulk sending command is defined
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347
Error Code manual
Camera
Camera Problem Code 9702014
communication error
9702048
Failed to capture Image(exception occur)
1.Do Reset at operator function. 2.Check the communication cable 3.Reboot ATM Check whether the parameter when function is called from Application
9702047
Failed to capture Image(communication dll error)
Check whether the parameter when function is called from Application
9702046
Failed to capture Image(invalid input parameter)
Check whether the parameter when function is called from Application
9702045 9702044 9702043
Failed to capture Image(abnormal frame) Failed to capture Image(receive black or white frame) Failed to capture Image(can't find ATMInside)
Check whether the USB port is connected or not. Check whether the USB port is connected or not. Check whether the parameter when function is called from Application
9702042
Failed to capture Image(invalid file path)
Check whether the parameter when function is called from Application
9702041 9702040 9702020
Failed to capture Image(can't find camera device) Failed to create Thread Failed to create file(CamData is NULL)
Check whether the USB port is connected or not. Check whether the USB port is connected or not. Check whether the parameter when function is called from Application
9702012 9702010
Failed to capture Image Failed to connect device
Check whether the USB port is connected or not. Check whether the USB port is connected or not.
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
348
Error Code manual
CCIM (Cash Check Insert Module)
CCIM (Cash & Check Insert Module)
Location Map 1) CCIM2.5
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349
Error Code manual
CCIM (Cash Check Insert Module)
2) CCIM30 ③BC
②SCM
①Bundle
④Align
⑤Recog
⑨Escrow ⑧BM3
⑥BM2 ⑮RT&A6
⑪-2
⑦BM1
Print ⑪-1
(Felt)
Print
(Ink) ⑬Cassette 1 (Cash)
⑭Cassette 2 (Check)
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⑫Bottom
350
Error Code manual
CCIM (Cash Check Insert Module)
3) CCIM32
© Hyosung TNS Inc. All Rights Reserved.
351
Error Code manual
CCIM - Error Code List
CCIM - Error Code List Problem Code 181E
Problem Description
Troubleshooting
[Initialize] BC DD(Double Detection) entry sensor fault
181F
[Initialize] BC UV entry sensor fault
1820
[Initialize] BC MR entry sensor fault
1821
[Initialize] BC CIS2 entry sensor fault
1822
[Initialize] BC CIS1 entry sensor fault
1823
[Initialize] BC Cover Open entry sensor fault
1824
[Initialize] BC entry sensor fault
1825
[Initialize] BC sensor fault
1826
[Initialize] BC Init Timeout
97I0001 97I0002
1. Close BC cover(3) firmly and execute initialization. 2. Check whether assembly condition of entrance sensor is firm and neat, and clean if any contamination on entrance sensor in BC. 3. If not recovered, reboot whole system. 1. Close BC cover(3) firmly and execute initialization. 2. Check whether assembly condition of entrance sensor is firm and neat, and clean if any contamination on entrance sensor in BC. 3. If not recovered, reboot whole system. 1. Close BC cover(3) firmly and execute initialization. 2. Check whether assembly condition of entrance sensor is firm and neat, and clean if any contamination on entrance sensor in BC. 3. If not recovered, reboot whole system. 1. Close BC cover(3) firmly and execute initialization. 2. Check whether assembly condition of entrance sensor is firm and neat, and clean if any contamination on entrance sensor in BC. 3. If not recovered, reboot whole system. 1. Close BC cover(3) firmly and execute initialization. 2. Check whether assembly condition of entrance sensor is firm and neat, and clean if any contamination on entrance sensor in BC. 3. If not recovered, reboot whole system. 1. Close BC cover(3) firmly and execute initialization. 2. Check whether assembly condition of entrance sensor is firm and neat, and clean if any contamination on sensor in BC. 3. If not recovered, reboot whole system. 1. Close BC cover(3) firmly and execute initialization. 2. Check whether assembly condition of entrance sensor is firm and neat, and clean if any contamination on entrance sensor in BC 3. If not recovered, reboot whole system. 1. Close BC cover(3) firmly and execute initialization. 2. Check whether assembly condition of entrance sensor is firm and neat, and clean if any contamination on sensor in BC. 3. If not recovered, reboot whole system. 1. Close BC cover(3) firmly and execute initialization. 2. Check whether assembly condition of entrance sensor is firm and neat, and clean if any contamination on sensor in BC. 3. If not recovered, reboot whole system. 1. Restart the ccim sp
A WFSStartUp has already been issued by the application, without an intervening WFSCleanUp. The range of versions of XFS API support requested by 1. Restart the ccim sp the application is higher than any supported by this particular XFS Manager implementation.
97I0003
The range of versions of XFS API support requested by 1. Restart the ccim sp the application is lower than any supported by this particular XFS Manager implementation.
97I0004
The request was canceled by 1. Restart the ccim sp WFSCancelAsyncRequest or WFSCancelBlockingCall.
97I0005
The specified hKey parameter does not correspond to a currently open key. The value specified by the lpszValueName parameter does not exist in the specified key. The key specified by lpszSubKey does not exist. The specified value does not exist within the specified open key. The specified key has subkeys and cannot be deleted. The subkeys must be deleted first. The length of the name to be returned exceeds the length of the buffer. There are no more subkeys to be returned (the iSubKey parameter is greater than the index of the last subkey). The length of the value to be returned exceeds the length of the buffer.
97I0006 97I0007 97I0008 97I0009 97I0010 97I0011
97I0012
1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp
1. Restart the ccim sp
© Hyosung TNS Inc. All Rights Reserved.
352
Error Code manual
Problem Code 97I0013
CCIM - Error Code List
Problem Description
Troubleshooting
97I0022
The function required device access, and the device was not ready or timed out. An internal inconsistency or other unexpected error occurred in the XFS subsystem. The lpvOriginal parameter does not point to a previously allocated buffer. The specified application handle is not valid, i.e. was not created by a preceding create call. The lpvData parameter is not a pointer to an allocated buffer structure. The dwCategory issued is not supported by this service class. The dwCommand issued is not supported by this service class. The dwEventClass parameter specifies one or more event classes not supported by the service. The hService parameter is not a valid service handle.
97I0023
The hProvider parameter is not a valid provider handle. 1. Restart the ccim sp
97I0024 97I0025
The hWnd parameter is not a valid window handle. 1. Restart the ccim sp The hWndReg parameter is not a valid window handle. 1. Restart the ccim sp
97I0026
A pointer parameter does not point to accessible memory. The RequestID parameter does not correspond to an outstanding request on the service. The lpResult parameter is not a pointer to an allocated WFSRESULT structure. The file containing the Service Provider is invalid or corrupted. The hWnd and wTimerID parameters do not correspond to a currently active timer. The dwTraceLevel parameter does not correspond to a valid trace level or set of levels. The service is locked under a different hService. There is no outstanding blocking call for the specified thread. The file containing the Service Provider does not exist.
1. Restart the ccim sp
The specified thread does not exist. The timer could not be created. The application requesting a service be unlocked had not previously performed a successful WFSLock or WFSAsyncLock. The XFS Manager may not unload the Service Provider DLL. The application has not previously performed a successful WFSStartUp. The specified hWndReg window was not registered to receive messages for any event classes.
1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp
97I0015 97I0016 97I0017 97I0018 97I0019 97I0020 97I0021
97I0027 97I0028 97I0029 97I0030 97I0031 97I0032 97I0033 97I0034 97I0035 97I0036 97I0037
97I0038 97I0039 97I0040
97I0041
97I0042 97I0043
1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp
1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp
1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp
A blocking operation is in progress on the thread; only 1. Restart the ccim sp WFSCancelBlockingCall and WFSIsBlocking are permitted at this time. There is not enough memory available to satisfy the 1. Restart the ccim sp request. The logical name is not a valid Service Provider name. 1. Restart the ccim sp
97I0044
The range of versions of XFS SPI support requested by 1. Restart the ccim sp the XFS Manager is higher than any supported by the Service Provider for the logical service being opened.
97I0045
The range of versions of XFS SPI support requested by 1. Restart the ccim sp the XFS Manager is lower than any supported by the Service Provider for the logical service being opened.
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353
Error Code manual
Problem Code 97I0046
97I0047
97I0048 97I0049
97I0050
97I0051 97I0052 97I0053 97I0054 97I0055 97I0056
97I0057
97I0058 97I1302 97I1307 97I1308 97I1310
97I1312
97I1313 97I1315 97I1316 97I1317 97I1318 97I1323
97I1325 97I1326 97I1328 97I1335 97I1339 97I1347 97I1398 97I1399 97I1601 97I1602 97I1603
CCIM - Error Code List
Problem Description
Troubleshooting
The range of versions of the service-specific interface support requested by the application is higher than any supported by the Service Provider for the logical service being opened. The range of versions of the service-specific interface support requested by the application is lower than any supported by the Service Provider for the logical service being opened. The timeout interval expired. The dwCategory issued, although valid for this service class, is not supported by this Service Provider.
1. Restart the ccim sp
The dwCommand issued, although valid for this service class, is not supported by this Service Provider or device. Within the service, a version mismatch of two modules occurred. The data structure passed as input parameter contains invalid data. The function required access to configuration information, and an error occurred on the software. The connection to the service is lost. A user is preventing proper operation of the device. The data structure passed as an input parameter although valid for this service class is not supported by this Service Provider or device. Some devices are capable of identifying a malicious physical attack which attempts to defraud valuable information or media. In these cases, this error code is returned to indicate the user is attempting a fraudulent act on the device.
1.CCIM sp is support this command or not 2. Restart the ccim sp
The requested operation is not valid at this time or in the devices current state. The Retract bin is already full. There were too many items inserted. The cash-in stacker is full. The position specified is not supported. The safe door is open. This device requires the safe door to be closed in order to perform a WFS_CMD_CIM_CASH_IN command. Shutter failed to open. In the case of explicit shutter control the application may have failed to open the shutter before issuing the command. Shutter was already open. The cash unit number specified is not valid. There were no items to cash-in. The CIM is in an exchange state. There is no exchange active. Items were present at the output position at the start of the operation, but were removed before the operation was complete - some or all of the items were not retracted. A Cash-In transaction is active. There is no cash-in transaction active. The input or output position is not empty. The retract area specified in usRetractArea is not supported. The hardware requires that the cash unit is empty before allowing changes. item processing transaction is active Removed before the operation was complete - some or all of the items were not retracted. item counting error. No media is present in the device The media bin is already full and no media can be placed in the specified bin. The stacker or re-buncher is full.
1. Restart the ccim sp
1. Restart the ccim sp
1. Restart the ccim sp 1. Restart the ccim sp
1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp
1. Restart the ccim sp
1. Remove Cash in Retract bin. 1. Remove Cash in stacker. 2. Restart the ccim sp 1. Re-Set the supported input parameters. 1. Check a Safe Door
1. Check a Shutter.
1. Check a Shutter. 1. Re-Set the supported input parameters. 1. Check device status. 1. Change no exchange state. 1. Change exchange state. 1. Check device status.
1. Change no active state. 1. Execute CASH_IN_START command. 1. Check device status. 1. Re-Set the supported input parameters. 1. the cash unit is empty before allowing changes 1. Change item processing transaction to active 1. Check device status. 1. Restart the ccim sp 1. Check XFS Command Flow. 1. Remove Cash in the media bin. 1. Remove Cash in stacker. 2. Restart the ccim sp
© Hyosung TNS Inc. All Rights Reserved.
354
Error Code manual
Problem Code 97I1604
CCIM - Error Code List
Problem Description
Troubleshooting
Open or close of the shutter failed due to manipulation or hardware error. The media is jammed. Directory does not exist or File IO error while storing the image to the hard disk. No stamping possible, stamping ink supply empty. Toner or ink supply is empty or printing contrast with ribbon is not sufficient. The scanner is inoperative. Only MICR data was requested by the application and it cannot be obtained Programming error. Invalid command sequence The requested Media ID does not exist. One of the input/output/refused positions is not empty.
1. Check a shuuter.
97I1617 97I1618 97I1619
The specified bin cannot retract media. The specified bin does not exist. Programming Error: WFS_CMD_IPM_PRESENT_MEDIA have not been presented (see bPresentRequired in the WFS_EXEE_IPM_MEDIAREFUSED event parameters).
1. Re-Set the supported input parameters. 1. Re-Set the supported input parameters. 1. refused items that must be returned
97I1620
All media bins are full so no further items can be accepted. The media feeder is not empty.
1. Remove check in all media bins
97I1605 97I1606 97I1607 97I1608 97I1609 97I1610 97I1611 97I1614 97I1616
97I1621 97I1622 97I1623 97I1624
97I1627 97I1628 97I1697 97I1698
97I1699 I00C1
The media was rejected before it was fully inserted within the device. The media feeder is inoperative. Media from a previous transaction is present in the device when an attempt to start a new media-in transaction was made. CIM is already in the cash-in state IPM is already in the cash-in state Removed before the operation was complete - some or all of the items were not retracted. Items were present at the output position at the start of the operation, but were removed before the operation was complete - some or all of the items were not retracted. item counting error An internal program error of the device.
1. Check device status. 1. Reboot System. 1. Check stamping ink. 1. Check Toner. 1. Check Scanner. 1. Check a inserted check. 1. Re-send a correct command. 1. Re-send correct parameters. 1. Check input/output/refused positions.
1. Check media feeder. 2. Execute Reset/Retract 1. Check bundle. 2. Check inserted check. 1. Check media feeder. The media must be cleared before a new transaction can be started.
1. Change no active state. 1. Change no active state. 1. Check device status. 1. Check device status.
I08C0
1. Restart the ccim sp 1. Execute CCIM initialization action 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization action 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. [Control/Bulk]CCIM32 I/F was changed without setting. 1. System restart
I0B02
Jam at the Align detection sensor (AAS02).
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I0B03
Jam at the Align detection sensor (AAS03).
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I00C2 I00C3 I00CF I0801 I0802 I0803 I0804
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355
Error Code manual
Problem Code I0B04
CCIM - Error Code List
Problem Description
Troubleshooting
Jam at the Recog detection sensor (RCS01).
I0B05
Jam at the Align detection sensor (AAS05)
I0B06
Jam at the Align entry detection sensor (AAS06).
I0B07
Jam at Recog exit path sensor (FDS07)
I0B09 I0B12
I0B15 I0B16
I0D0F
I0E1B I0E1C I0F17
I1084 I10C1 I10C2 I10C3 I10CF I1102 I1103 I1104 I1105 I1106
I1107
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM2(7) moving path to remove the residual media. Jam at the second moving path sensor (FDS09). 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) Jam at the Escrow entry sensor (FDS15) 1. Open the BM3 moving path and then remove the residual media and alien materials. [Control/Bulk]Jam at the RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien (FDS16) materials. 2. Check the arrangement state of banknotes in the RT box. [Interface]Error occurred by the notes disorder on the "1. Open the BM2(7) Upper Guide and remove the residual media and alien FDS07 material.2. Open the BM3 moving path to remove the residual media.3. Check FDM05 solenoid and Gate." [Control/Bulk]Error occurred by the Transport Path on "1. Check residual media or alien materials at the Cassette2(15) and remove the CCS11 those.2. Check the installation status of Cassette and sensors." [Control/Bulk]Error occurred by the Transport Path on "1. Check residual media or alien materials at the Cassette2(15) and remove the CCS12 those.2. Check the installation status of Cassette and sensors." [Interface]Error occurred by the Return Transport Path( "1. Open the BM3 moving path and then remove the residual media and alien FDS16) materials.2. Check the arrangement state of banknotes in the RT box.3. Check FDM08 solenoid and Gate." [Initialize]CEN Bundle Cover Open Error 1. Check CEN Bundle Cover Status An internal program error of the device. 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. [Initialize]Cassette1 Task force shut down. "1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization." An internal program error of the device. 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. [Initialize]Cassette1 position or door open fault 1. Check the Cassette1(14) installation state and door open state. 2. Check Cassette1 home position (NCS01) sensor connection cable. [Initialize] Fault of causing retry of moving the "1. Check whether push plate in the cassette is level.2. Move push plate up and Cassette1 Push Plate Bottom position. down to check whether the move is smooth.3. Execute initialization to check whether cassette1 push plate motor (NCM01) is working and cable connection is good." [Initialize]Jam at the sensor (NCS07) detecting the "1. Remove if any residue at cassette1(14) entrance.2. Check condition of bill(s) in number of papers which enter into the Cassette1. cassette whether it's full or jammed.3. Check locking condition of cassette."
I1108
[Initialize] Fault of causing retry of moving the Cassette1 Push Plate top position.
1. Check the arrangement state of the banknotes in the Cassette1(14). 2. Check the stack position (NCS06) and the media entry detection (NCS09) prism state. 3. If the same fault continuously occurs after checking the device, replace the Cassette1(14)
I1109
[Initialize] Fault of exceeding the retries when the 1. Check the Cassette1 media guide motor (NCM02) running and cable Cassette1 Clamp failed to move to the position (NCS08 connection. Light). 2. If the same fault continuously occurs after checking the device, replace the Cassette1(14)
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356
Error Code manual
Problem Code I110A
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize] Fault that the position is not detected even when the Cassette1 Clamp is running at the position (NCS08 Light).
I110B
[Initialize] Failure to detect the bottom (NCS05) when the Cassette1 Push Plate Stack moves
I1202
[Initialize]Cassette2 Task force shut down.
I1203
An internal program error of the device.
I1204
An internal program error of the device.
I1205
[Initialize]Cassette2 position of door open fault
I1206
[Initialize] Fault of causing retry of moving the Cassette2 Push Plate Bottom position.
I1207
[Initialize]Jam at the sensor (CCS07, CCS11, CCS12) detecting the number of papers which enter into the Cassette2. [Initialize] Fault of causing retry of moving the Cassette2 Push Plate top position.
I1208
I1209
I120A
I120B
I1210 I1213 I1301
1. Check the Cassette1 media guide motor (NCM02) running and cable connection. 2. If the same fault continuously occurs after checking the device, replace the Cassette1(14) 1. Check the arrangement state of banknotes in the Cassette. 2. Check the Stack position sensor (NCS06) lever operation state. 3. If the Push Plate is not at the bottom, check the alien materials at the Cassette1 Bottom sensor(NCS05). "1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization." 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. 1. Check the Cassette2(15) installation state and door open state. 2. Check Cassette2 home position sensor(CCS01) connection cable. "1. Check whether push plate in the cassette 2 is level.2. Move push plate up and down to check whether the move is smooth.3. Execute initialization to check whether cassette 2 push plate motor (CCM01) is working and cable connection is good." 1. Check residual media or alien materials at the Cassette2(15) and remove those. 2. Check the installation status of Cassette and sensors. 1. Check the arrangement state of the banknotes in the Cassette2(15). 2. Check the stack position (CCS06) and the media entry detection (CCS09) prism state. 3. If the same fault continuously occurs after checking the device, replace the Cassette2(15)
[Initialize] Fault of exceeding the retries when the 1. Check the Cassette2 media guide motor (CCM02) running and cable Cassette2 Clamp failed to move to the position (CCS08 connection. Light). 2. If the same fault continuously occurs after checking the device, replace the Cassette2(15). [Initialize] Fault that the position is not detected even 1. Check the Cassette2 media guide motor (CCM02) running and cable when the Cassette2 Clamp is running at the position connection. (CCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the Cassette2(15) [Initialize] Failure to detect the bottom (CCS05) when 1. Check the arrangement state of banknotes in the Cassette. the Cassette2 Push Plate Stack moves. 2. Check the Stack position sensor (CCS06) lever operation state. 3. If the Push Plate is not at the bottom, check the alien materials at the Cassette2 Bottom sensor(CCS05). [Initialize]The installation status of ccim32 cst was 1. Check the installation status of Cassette and sensors. changed while transaction. [Initialize]Media counts are not matched at CCS07, "1. Check residual media or alien materials at the Cassette2(15) and remove CCS11, CCS12. those.2. Check the installation status of Cassette and sensors." [Initialize] Low-speed moving path sensor fault. 1. Open the door at the Bundle side and remove the residual media. 2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted 4. Initialize the device.
I1302
[Initialize] The delivering roller with low-speed fails to operate upward.
I1303
[Initialize] The delivering roller with low-speed fails to operate downward.
I1304
[Initialize] Shutter sensor fault.
I1305
[Initialize] Shutter Open fault.
I1306
[Initialize] Shutter Close fault.
1. Check whether the Bundle low-speed moving path (BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. 1. Check whether the Bundle low-speed moving path (BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. "1. Check and remove if any residue or dirt on sensors of bundle shutter open (BDS11) or close (BDS12).2. Clean if any contamination of the sensors (BDS11, BDS12)3, Check whether shutter open/close bracket is working.4. Check whether assembly condition of sensors (BDS11,BDS12) is good." 1. Check the inside of the Bundle and the Shutter. 2. Remove banknotes or the alien materials in the Shutter. 3. Check whether the Shutter Open successfully operates. "1. Remove if any residue or dirt in the bundle module.2. Remove if any residue or dirt in the shutter.3. Check whether shutter close is working.4, Check if any damage of shutter open/close bracket.5. Check whether assembly condition of sensors (BDS11,BDS12) is good."
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357
Error Code manual
Problem Code I1307
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize] Billpress sensor fault.
"1. Remove if any residue in bundle bill press (BDS15, BDS16) module.2. If no residue, clean if any contamination on sensors in bundle bill press." 1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press home position (BDS15) sensor. 4. If no alien material exists, check whether the sensor is polluted.
I1308
[Initialize] Billpress moving path position startup fault.
I1309
[Initialize] Billpress separation position startup fault.
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If the Billpress is up, check whether the state is BDS18 Dark. 4. If it is not dark, move the P Roller and check whether the state of BDS18 is changed.
I130A
[Initialize] Billpress residual position startup fault.
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press Up/Down (BDS16) sensor. 4. If no alien material exists, check whether the sensor is polluted
I130B
[Initialize] Billpress Reject position startup fault.
"1. Remove if any residue in bundle(1) module.2. Remove if any residue in bill press.3. Remove if any residue in sensors (BDS15, BDS16) of bundle bill press.4. Clean if any contamination of sensors (BDS15, BDS16) of bundle bill press."
I130D
[Initialize]Bundle residual fault.
I130F
I1312
"1. Remove if any residue in bundle(1) module.2. Clean if any contamination of sensor in bundle(1) module inside." [Initialize] Sensor fault when preparing for separation of 1. Check the inside of the Bundle(1). media. 2. Remove the notes and alien materials in the Bundle entry part (BDS01, BDS02) sensors. 3. If no alien material exists, check whether the sensor is polluted [Initialize] Fault of receiving media returned due to low- 1. Open the door at the Bundle side and remove the residual media. speed moving path up. 2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted 4. Initialize the device.
I1315
An internal program error of the device.
1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization action. 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path media is polluted when the same error occurs after initialization. 1. Execute CCIM initialization action. 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path media is polluted when the same error occurs after initialization. 1. Execute CCIM initialization action. 2. Check whether the Bundle DC Motor Encoder (BDS17) sensor is polluted when the same error occurs after initialization. "1. Execute CCIM initialization action. 2. Check whether the Bundle DC Motor Encoder (BDS17) sensor is polluted when the same error occurs after initialization." 1. Check the inside of the Bundle(1). 2. Remove the alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted
I1318
An internal program error of the device.
I1319
[Initialize]BDS06 Dark Timeout when performing lowspeed moving path down
I131E
[Initialize]BDS06 Dark fault after initializing the Bundle
I131F
[Initialize]BDS17 Dark fault after initializing the Bundle.
I1320
[Initialize]BDS18 Dark fault after initializing the Bundle.
I1321
[Initialize]Fault of exceeding the limit of media separation trials.
I1322 I1324 I1331
[Initialize]BDM03 Motor do not run. [Initialize]BDM05 Motor do not run. [Initialize]Bundle Align Sensor(BDS13) Dark fault
1. Check BDM03 Motor Operation. 1. Check BDM05 BillPress Motor Operation. 1. Check Alignment Sensor and Motor in Bundler module. 2. Check the inside of the Bundle(1). 3. Remove the alien materials in the Bundle(1). 4. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 5. If no alien material exists, check whether the Bundle sensor is polluted
I1332
[Initialize]Bundle Align Sensor(BDS13) Light fault
1. Check Alignment Sensor and Motor in Bundler module. 2. Check the inside of the Bundle(1). 3. Remove the alien materials in the Bundle(1). 4. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 5. If no alien material exists, check whether the Bundle sensor is polluted
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358
Error Code manual
Problem Code I1340
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize] BDS07 Light fault when separating media.
"1. Check and remove if any residue or dirt in bundle (1) note separation module.2. If no residue or dirt in the bundle(1), check and remove if any residue or dirt in sensors of the bundle module.3. If no residue or dirt in the sensors of the bundle(1), clean if any contamination of sensors in bundle(1) module.4. Execute initialization."
I1341
[Initialize]BDS08,09 Light Timeout fault when separating media.
"1. Check and remove if any residue or dirt in bundle (1) note separation module.2. If no residue or dirt in the bundle(1), check and remove if any residue or dirt in sensors of the bundle module.3. If no residue or dirt in the sensors of the bundle(1), clean if any contamination of sensors in bundle(1) module.4. Execute initialization."
I1342
[Initialize]BDS08,09 Light Timeout fault when separating media.
"1. Check and remove if any residue or dirt in bundle (1) note separation module and SCM (Separator Control Module).2. If no residue or dirt in the bundle(1), check and remove if any residue or dirt in sensors of the bundle module.3. If no residue or dirt in the sensors of the bundle(1), clean if any contamination of sensors in bundle(1) module.4. Execute initialization."
I1343
[Initialize]BDS08,09 Light Timeout fault when separating media.
I1344
[Initialize]FDS02, 05 Light Timeout fault when separating media.
"1. Open SCM(2) for cleaning.2. Remove if any residue in SCM separation dispense checking sensor. (FDS01)3. Clean if any contamination on FDS01 sensor.4. Lock SCM firmly in order to prevent the half lock." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I1345
[Initialize]SCM residual fault (Timeout 500 ms) when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I1346
[Initialize]AAS06 entry detaction sensor(AAS06) lisht timeout fault when separating medis.
1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I1349
[Initialize]2 or more media are separated at one time.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I134A
[Initialize]Bundle Sub action Timeout
I1359
[Initialize]2 or more media are separated at one time.
1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I1360
[Initialize]Residual fault in the SCM and BC.
1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I1369
[Initialize]Residual fault in the SCM and BC.
1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I1370
[Initialize] Detecting upward operation fail at the low speed moving path in throat part.
1. Check whether the Bundle low speed moving path(BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device.
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359
Error Code manual
Problem Code I1371
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize] Detecting downward operation fail at the low speed moving path in throat part.
1. Check whether the Bundle low speed moving path(BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. 1. Open the door at the Bundle side and remove the residual media. 2. Check and remove the alien materials in the Bundle low speed wheel position control(BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted. 4. Initialize the device.
I1372
[Initialize] Sensor fail at the low speed moving path in throat part.
I1379
[Initialize]Residual fault in the SCM and BC.
1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I1380
[Initialize] Timeout when CEN Bundle detect.
I1381
[Initialize] low speed moving path(BDM02) timeout when CEN Bundle detect.
I1382
[Initialize] low speed moving path(BDM02) timeout when CEN Bundle detect.
I1383
[Initialize] low speed moving path(BDM02) timeout when CEN Bundle detect.
I1385
[Initialize] CEN Bundle Detecting Error
I13D2
[Initialize] Ultrasonic sensor does not operate.
I13D3 I13D4
[Initialize]BC Module response is timeout. [Initialize] Short media.
"1. Check whether the Bundle low speed moving path(BDM02) is running.2. Reboot the system when the same error occurs.3. Replace the motor and cables when the same error occurs after checking the device." "1. Check whether the Bundle low speed moving path(BDM02) is running.2. Check BDS13 Sensor when the same error occurs.3. Replace the motor and cables when the same error occurs after checking the device." "1. Check whether the Bundle low speed moving path(BDM02) is running.2. Check BDS13 Sensor when the same error occurs.3. Replace the motor and cables when the same error occurs after checking the device." "1. Check whether the Bundle low speed moving path(BDM02) is running.2. Check BDS13 Sensor when the same error occurs.3. Replace the motor and cables when the same error occurs after checking the device." "1. Execute CCIM initialization action. 2. Check the Bundle low speed moving path(BDM02) and BDS03, BDS13 Sensor Status." 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 3. Check whether the SCM internal ultrasonic sensor (FDS06) is polluted when the same error occurs after rebooting. 1. Check the cable connecting between Main and BC (Connector CN37). 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I13D8
[Initialize]Narrow media.
I13F0
An internal program error of the device.
I13FF I1401 I1402 I1403 I1404 I1405 I1406 I1407 I1408 I1501 I1502
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Initialize]Bundle Module force shut down. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Initialize] The limit of retries to acquire the BC data has 1. Check the cable connecting between Main and BC (Connector CN37). been exceeded. [Initialize] BC response command error. 1. Check the cable connecting between Main and BC (Connector CN37). [Initialize]Anomaly of Checksum(BCC) for BC 1. Check the cable connecting between Main and BC (Connector CN37). reception. [Initialize] BC Code Setting Error. 1. Check the cable connecting between Main and BC (Connector CN37). An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization.
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360
Error Code manual
Problem Code I1503
I1504
I1505
I1506
I1507
I1508
I1509
I150A
I150B
I150C
I150D
I150E
I150F
I1510 I1511
I1512
I1513
I1514
I1515 I1516
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize]Escrow entry (ESS03, ESS04) media detection when preparing for media winding (when Escrow has media) Check Sensor: ESS03, ESS04 [Initialize]Tape End (ESS07) detection fault when preparing for media winding when Escrow has media.
1. Escrow Part(12) Open 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Escrow Part(12) Open 2. Manually remove media from Escrow. 3. Initialize. [Initialize]Escrow entry (ESS03, ESS04) residual fault 1. Escrow Part(12) Open when preparing for media winding when Escrow has no 2. Remove the media at the Escrow Drum residual check (ESS03) and output media check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Initialize]Escrow internal (ESS01,02,03,04) residual 1. Escrow Part(12) Open fault when preparing for media winding when Escrow 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and has no media the pollution. 3. Execute CCIM initialization. [Initialize]Residual media at the Escrow entry part 1. Escrow Part(12) Open (ESS03, ESS04) when preparing for media output 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Initialize]Escrow Tape Start(ESS06) detection fault 1. Open the Escrow part (12) and remove the ESS06 media and pollution. when preparing for media output. 2. Rotate the Escrow Knob in clock-wise three times. 3. Execute CCIM initialization. [Initialize]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) when reset the Escrow mode. 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Initialize]Residual media at the Escrow (ESS01, 1. Open the Escrow Part(12). ESS02, ESS03, ESS04) when reset the Escrow mode 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and the pollution. 3. Execute CCIM initialization. [Initialize] Residual media at the Escrow output check 1. Open the Escrow Part(12). sensor before the Trigger sensor detects when winding 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) the media. sensor part and the pollution. 3. Execute CCIM initialization. [Initialize]Escrow Tape End (ESS07) detection fault 1. Open the Escrow part (12) and remove the ESS07 media and pollution. when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. [Initialize]Escrow Full (ESS05) detection fault when 1. Open the Escrow part (12) and remove the ESS05 media and pollution. executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. [Initialize]Light jam at the Escrow output check sensor 1. Open the Escrow Part(12). (ESS04) when executing media winding. 2. Remove the media between the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Initialize]Dark jam at the Escrow output check sensor 1. Open the Escrow Part(12). (ESS04) when executing media winding. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Initialize]Jam between the Escrow entry sensors "1. Open escrow(12) module and BM3 module for cleaning.2. Remove if any (ESS03, ESS04) and (FDS15) while storing the media. residue or contamination in escrow entrance (FDS15) and/or exit check (EES04) sensors.3. Execute initialization of CCIM." [Initialize]Jam between the Escrow entry (ESS04) and 1. Open the Escrow Part(12). (FDS15) when processing drum full while storing the 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) media. sensor part and the pollution. 3. Execute CCIM initialization. [Initialize]Escrow Tape End (ESS07) detection fault 1. Open the Escrow part (12) and remove the ESS07 media and pollution. when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. [Initialize]Escrow Full (ESS05) detection fault when 1. Open the Escrow part (12) and remove the ESS05 media and pollution. storing additional media while terminating media 2. Rotate the Escrow Knob in counterclock-wise three times. winding. 3. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Initialize] Residual detection (ESS03) Jam before 1. Open the Escrow Part(12). Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization.
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361
Error Code manual
Problem Code I1517
I1518
I1519
I151A
I151B
I151C
I1520
I1521 I1522
I1523 I1524
I1525
I1526
I1527
I1528
I1529
I152A
I152B
I152C
I152D
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize]Light jam at the Escrow output check sensor (ESS04) when outputting the media.
"1. Open escrow(12) module and remove if any residue or dirt in ESS04.2. Check whether escrow drum motor (ESM01) is working.3. Turn escrow drum knob to check whether the belts are revolving.4. Execute initialization." [Initialize]Residual media in the Escrow (ESS01, "1. Open escrow(12) module.2. Remove if any residue in ESS01 or ESS02, and ESS02) after outputting the media. clean if any contamination on the sensors.3. Turn escrow drum knob to check whether the belts are revolving. 4. Execute CCIM initialization." [Initialize] Escrow Trigger2 (ESS04) is not detected and 1. Open the Escrow Part(12). timeout occurs when outputting the media. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01). [Initialize] Residual detection sensor (ESS03) Jam before Escrow Drum when outputting the media.
1. Open the Escrow Part(12). 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization. [Initialize]Escrow output check sensor (ESS04) jam 1. Open the Escrow Part(12). when outputting the media. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. [Initialize]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12). ESS02) after outputting the media. 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. [Initialize]Tape Start (ESS06) detection fault in Escrow 1. Open the Escrow Part(12). Drum winding. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Initialize]Tape Start (ESS06) is not light-detected in 1. Open the Escrow Part(12). Escrow Drum winding. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Initialize]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output rewinding the Escrow check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Initialize]Tape Start (ESS06) is not detected when 1. Open the Escrow Part(12). rewinding the Escrow Drum. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. [Initialize]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output rewinding the Escrow Drum check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Initialize]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) before detecting tape end after 2. Remove the media at the Escrow Drum residual check (ESS03) and output winding the Escrow Drum check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Initialize]Tape End (ESS07) is not detected when 1. Open the Escrow Part(12). winding the Escrow Drum. 2. Remove the ESS07 media and pollution. . 3. Check Motor (ESM01) 4. Execute CCIM initialization. [Initialize]The Escrow Drum hole is not detected on the 1. Open the Escrow Part(12). home position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution. . 3. Execute CCIM initialization. [Initialize]The Escrow Drum hole is not detected on the 1. Open the Escrow Part(12). home position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution. . 3. Execute CCIM initialization. [Initialize] When both of Escrow Tape Start (ESS06) 1. Open the Escrow Part(12). sensor and the End sensor are detected 2. Remove the ESS06 and ESS07 media and pollution. simultaneously 3. Execute CCIM initialization. . [Initialize]When checking the residual in the Escrow 1. Open the Escrow Part(12). and tape end is detected so that retry is made, the 2. Remove the ESS07 media and pollution. number of retries exceeds the limit. 3. Execute CCIM initialization. . [Initialize]Empty (ESS01, ESS02) Light is not detected 1. Open the Escrow Part(12). while checking the residual in the Escrow. 2. Remove the ESS01 and ESS02 media and pollution. . 3. Execute CCIM initialization.
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362
Error Code manual
Problem Code I152E
I152F
I1530
I1531
I1580
I15F1 I1602
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize]The residual media before the Escrow entry or 1. Open the Escrow Part(12). Drum is detected (ESS04, ESS03) while winding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output media.(Cash mode) check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Initialize]The residual media before the Escrow entry or "1. Open escrow(12) module.2. Check whether any residue or dirt in escrow drum Drum is detected (ESS04, ESS03) while winding the (ESS03) and exit sensor(ESS04) and sweep if any residue or dirt.3. Check whether media.(Check mode) any dirt in sensors ESSO3 and ESSO4.4. Check whether drum is revolving by turning drum knob. 5. Execute CCIM initialization." [Initialize]The residual media before the Escrow entry or 1. Open the Escrow Part(12). Drum is detected (ESS04, ESS03) while rewinding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output media.(Cash mode) check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Initialize]The residual media before the Escrow entry or 1. Open the Escrow Part(12). Drum is detected (ESS04, ESS03) while rewinding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output media.(Check mode) check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Initialize]Receives a command which says to unwind 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor) the roll of the Escrow until exceeding the number of 2. Execute initialization. winding media. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Initialize]Batch moving stage down fail. "1. Remove if any residue in reject (9) module.2. Turn reject return knob to check whether the SE belts are revolving.3. Clean if any contamination on sensors in reject module.4.. Execute initialization and check status of sensors is light."
I1603
[Initialize]Batch moving stage up fail.
I1604
[Initialize]Batch moving stage sensor fault.
I1605
[Initialize]The media at the reject part is not moved to the Bundle output check sensor (RJS09) within a specified time.
I1606
[Initialize]After moving the media at the Reject part to the Bundle, the media remains at the Reject part.
I1607
[Initialize] Before moving the media at the Reject to the 1. Check the inside of the Bundle(1). Bundle, the billpress of the Bundle part is not moved to 2. Remove the alien materials of the Billpress. the Reject position. 3. If no alien material exists in the Billpress, 1. Check and remove the alien materials in the Bundle Bill Press part (BDS15, BDS16) sensors. 4. If no alien material exists, check whether the sensor is polluted
I1608
[Initialize]When media are piled at the Reject part, jam occurs at the Reject output check sensor (RJS08).
I1609
[Initialize]Abnormal media have sequentially entered to 1. Reject Door(9) Open the Reject part. 2. Remove the notes and alien materials in the Reject. 3. If no alien material exists, check whether the Reject output check sensor (RJS08) is polluted. [Initialize]When media abnormally access and are piled 1. Remove the notes and alien materials in the Reject output media residual sensor at the Reject part, the residual media exist at the Reject (RJS10). part (RJS10 Dark). 2. If no alien material exists, check whether the sensor is polluted [Initialize]When media abnormally access and are piled 1. Remove the notes and alien materials in the Reject output check sensor at the Reject part, the residual media exist at the Reject (RJS08). part (RJS08 Dark). 2. If no alien material exists, check whether the sensor is polluted An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Initialize]Reject Module force shut down. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization.
I160A
I160B
I160C I16F1 I1702 I1703 I1704
1. Check whether the reject batch return stage up detection (RJS06) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running. 1. Check whether the reject batch return stage down detection (RJS07) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running. "1. Open reject door(9) and remove if any residue in reject module.2. If no residue in reject module, check and clean if any contamination of sensors in reject module (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and reject exit (RJS10)." "1. Open reject door(9) for cleaning.2. Remove if any residue in reject에 module.3. Otherwise, clean if any contamination on sensors, such as RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, and RJS09 in reject module and RJS10 in reject gate."
"1. Remove if any residue or dirt in reject exit(RJS08) sensor2. Otherwise, clean if any contamination of the sensor."
© Hyosung TNS Inc. All Rights Reserved.
363
Error Code manual
Problem Code I1705
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize] MICR home position(RCS02) Dark is not detected while initializing MICR.
I1706
[Initialize] MICR home position(RCS02) Dark is not detected while initializing MICR.
I1707
[Initialize] MICR Moving Header home position (RCS02) Light is not detected while initializing MICR.
I1708
An internal program error of the device.
I1709
An internal program error of the device.
I170A
[Initialize]The third motor is stopped after running and timeout occurs while initializing MICR. [Initialize]Jam occurs at the Recog entry sensor (RCS01) when executing MICR.
I170B
1. Check MICR RCM01 Motor(5) operation and alien materials. 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Check MICR RCM01 Motor(5) operation and alien materials. 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Check MICR RCM01 Motor(5) operation and alien materials. 2. Check the cable connected to Moving Header H.P(RCS02) sensor. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. "1. Remove if any residue in bundle(1) module, printer (10, 11) module, or cassette(14, 15).2. Clean if any contamination of sensors in bundle module.3. Execute initialization." 1. Open the door of Reject(9) part and remove the residual media. 2. Execute initialization. "1. Dock retract box(13) in right position with firm locking state.2. Execute initialization." "1. Check the locking of SCM(2) and BC(3) modules whether any damage of lock bracket, sensor in good position and sensor assembly condition are proper. 2. Remove, if any, residue in SCM(2) and BC(3) modules.3. Lock SCM(2) and BC(3) modules firmly.4. Execute initialization." "1. Remove, if any, residue in alignment(4) module.2. Check whether any residue in BC, SCM, and Bundle module.3. Execute initialization." "1. Remove if any residue in Recognition(5) module. 2. Execute initialization." "1. Open BM2(7) and remove if any residue in bill transport(6).2. Clean if any dirt or contamination on sensors in bill transport.3. Lock BM2 firmly.4. Execute initialization" "1. Open BM2(7) and remove if any residue in bill transport area(7, 8).2. Check and remove if any dirt or damage of 3-way gate 1. 3. Execute initialization."
I1801
An internal program error of the device.
I1802
An internal program error of the device.
I1803
An internal program error of the device.
I1804
An internal program error of the device.
I1805
[Initialize]Timeout occurs in Bundle/Print/Cassette part operation.
I1806
[Initialize]Reject part residual fault
I1807
[Initialize]Retract Box is not on the home position.
I1808
[Initialize] Media remains at the first drive part and the BC part or the BC is open.
I1809
[Initialize]Alignment part residual fault
I180A I180B
[Initialize]Recognition part residual fault [Initialize]BM2 connection part residual fault
I180C
[Initialize] Media remaining at the 3-Way Gate 1
I180D
[Initialize] Media remaining at the 3-Way Gate 2
"1. Open BM3(12) and remove if any residue in bill transport area(8, 10)2.Check and remove if any dirt or damage in 3-way gate 2 3. Execute initialization."
I180E
[Initialize]Media remaining at Escrow entry part
1. Open the BM2(12) and remove the residual media at the moving path (10, 12). 2. Execute initialization.
I180F
[Initialize]Media remaining at the Retract entry.
I1810
[Initialize]Media remaining at the Cassette1 entry.
I1811
[Initialize]Media remaining at the Cassette2 entry.
I1812
[Initialize]Cassette1 is not on the home position.
I1813
[Initialize]No Cassette.
I1814
[Initialize]Timeout occurs in operation.
I1815
[Initialize]Timeout occurs in operation.
"1. Remove if any residue in RT box entrance(11) 2. Remove if any jam or residue inside of RT box3. Execute initialization" "1. Open BM2 (7) and remove if any residue in bill transport (6) or Cassette1 (14) entrance. 2. Execute initialization," "1. Remove if any residue in Cassette2 (11) entrance. 2. Check condition of bill(s) in cassette if any jam or overstock.3. Check locking condition of cassette whether it's firm.4. Execute initialization." 1. Check whether the Cassette1(14) is on the home position. 2. Execute initialization. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home position. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization.
© Hyosung TNS Inc. All Rights Reserved.
364
Error Code manual
Problem Code I1816
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize]At the Escrow, timeout occurs in operation.
I1817
[Initialize]Timeout occurs in operation.
I1818
[Initialize]Timeout occurs in operation.
I1819
[Initialize]Failed to inhale the media.
I181B
[Initialize]Timeout occurs in operation.
I1823
[Initialize]BC Cover Open fault.
I1829
[Initialize]Bundle residual fault
I182A
[Initialize] Error in processing the number of media at the Reject part
I182B
[Initialize] Error in processing the number of media at the Escrow part
I182C
[Initialize]Timeout occurs in operation.
I182D
[Initialize]Timeout occurs in operation.
I182E
[Initialize]Timeout occurs in operation.
I182F
[Initialize]Timeout occurs in operation.
I1830
[Initialize]Timeout occurs in operation.
I1831
[Initialize]Media remain at the Reject part and Escrow.
I1832
[Initialize]BM2 moving path is open.
I1833
[Initialize]BM3 moving path is open.
I1834
[Initialize]CCIM is not detected on the home position.
I1835
[Initialize]SCM Cover Open
I1836 I183A
I1841 I1842 I1843 I1844 I1845
I1846 I1851 I1852
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. "1. Remove if any residue in modules. 2. Check and locking state of modules and close them firmly.2. Execute initialization." 1. Remove the residual media in the device. 2. Execute initialization. "1. Remove if any residue in bundle module.2. Clean if any contamination on sensors in bundle module.3. Execute initialization." "1. Close BC cover(3) firmly and execute initialization. 2. Check BC lock whether it's in good state.3. If not recovered to normal state, reboot the system." "1. Remove if any residue or dirt in bundle(1) module.2. Clean if any contamination of sensors in bundle(1) module inside." 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 10, 12). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10, 12). 2. Execute initialization. 1. Check the BM2(7) Lock state. 2. Execute initialization. "1. Check locking condition of BM3 module whether locks firmly.2. If so, open BM3 module and check if any dirt or wrong condition inside of BM3.3. Execute initialization." "1. Lock CCIM firmly if docked loosely.2. Correct if any damage or malfunction of lock mechanism or position sensor of CCIM 3. Execute initialization of CCIM"
"1. Check locking condition of SCM(2).2. Remove if any jam or residue in SCM.3. Execute initialization" [Initialize]Cassette2 is not on the home position. 1. Check whether the Cassette2(15) is on the home position. 2. Execute initialization. [Initialize]CCIM32 EVO CST install signal is detected at 1. If EVO CST is installed, find CN58 connector on mainboard and then insert exact none CCIM32 board. cable. 2. If EVO CST is not installed, repair the mainboard. [Initialize]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Initialize]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Initialize]Media remain at the Print part. "1. Open BM3(12) and remove if any residue in bill transport (10, 11). 2. Execute initialization." [Initialize]Media remain at the Print part. 1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization. [Initialize]INK cartridge ASSY is not on the home position. [Initialize]ALG, Recog moving path motors do not run.
1. Mount the INK cartridge ASSY on the home position.
1. Remove the residual media in the device. 2. Execute initialization. [Initialize]PRT, RT Box, Reject entry part motors do not 1. Remove the residual media in the device. run. 2. Execute initialization.
© Hyosung TNS Inc. All Rights Reserved.
365
Error Code manual
CCIM - Error Code List
Problem Code I1855
[Initialize]Media remain on the moving path.
I1859
[Initialize]Media remain on the moving path.
I185A
[Initialize] The number of notes in the cassette is not consistent
"1. Remove if any residue in bill transport. 2. Check any dirt or contamination on sensors.3. After cleaning, lock bill transport firmly.4. Execute initialization" "1. Remove if any residue in RT entrance.2. If not, check and remove if any jam or residue inside of RT.3. Check whether the RT box in right position.4. Remove if any residue or not in the system. 5. Execute initialization." 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I185B
[Initialize] The number of checks in the cassette is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I185C
[Initialize] The number of notes in the retract box is not consistent
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I185D
[Initialize] The number of notes passed 3Way-Gate1 and 2 is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I1861
[Initialize]RT Box Full
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I1862
[Initialize]A6 Full
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I1866
[Initialize] Timeout of the 3Way-Gate1 and 2 operation occurs.
1. Open the BM2(7) and remove the residual media at the moving path (7, 8). 2. Open the door of Reject(9) part and remove the residual media. 3. Open the BM2(12) and remove the residual media at the moving path (10, 11). 4. Execute initialization.
I1867
[Initialize]Timeout occurs in operation.
I1868 I1869 I186A I186B I186C I186D I186E I186F I1870
I1871 I1872 I1879
I187A I187B
I187C
I1880
Problem Description
Troubleshooting
1. Remove the residual media in the device. 2. Execute initialization. [Initialize]Timeout of forced inhale at the Bundle part 1. Remove the residual media in the device. 2. Execute initialization. [Initialize]CST2 store timeout (Bundle->Escrow->CST2) 1. Remove the residual media in the device. 2. Execute initialization. [Initialize]Timeout occurs while resetting in Bundle 1. Remove the residual media in the device. mode (Retract) 2. Execute initialization. [Initialize]Timeout of preparing for CST2 store 1. Remove the residual media in the device. 2. Execute initialization. [Initialize]Timeout occurs while resetting in Bundle 1. Remove the residual media in the device. mode (CST2) 2. Execute initialization. [Initialize]CST1 store timeout (Escrow->CST2) 1. Remove the residual media in the device. 2. Execute initialization. [Initialize]CST2 store timeout (Escrow->CST2) 1. Remove the residual media in the device. 2. Execute initialization. [Initialize] Timeout of checking residual media in Bundle 1. Remove the residual media in the device. occurs during initialization. 2. Execute initialization. [Initialize]An internal program error of the device 1. Remove the residual media at the Escrow part (12). 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the pollution. 3. If no alien material exists, check whether the sensor is polluted. 4. Execute CCIM initialization. [Initialize]An internal program error of the device
1. Remove the residual media in the device. 2. Execute initialization. [Initialize]Detects residual media at the Reject part 1. Remove the residual media in the device. 2. Execute initialization. [Initialize]Fault occurs while the BC part is preparing. 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. [Initialize]BC response timeout. 1. Check the cable connecting between Main and BC (Connector CN37). [Initialize] The number of notes which have passed BC 1. Remove the residual media in the device. is not consistent with that of Escrow and Reject. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. [Initialize]BC operation is not completed. 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. [Initialize] The maximum number set in the Escrow is 1.No actions taken reached.
© Hyosung TNS Inc. All Rights Reserved.
366
Error Code manual
Problem Code I1881
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize] The maximum number (50) set in the Reject is reached. [Initialize]Retract logical number is full (subnormal). [Initialize]The maximum number of separable at the Bundle part is exceeded (subnormal). [Initialize] A customer gets notes before retracting those (subnormal).
1.No actions taken
I18A1
[Initialize]Failure to check Motor Fuse in CCIM main board(RJM02)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18A2
[Initialize]Failure to check Motor Fuse in CCIM main board(BDM03)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18A3
[Initialize]Failure to check Motor Fuse in CCIM main board(BDM04)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18A4
[Initialize]Failure to check Motor Fuse in CCIM main board(BDM05)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18A5
[Initialize]Failure to check Motor Fuse in CCIM main board(FDM01)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18A6
[Initialize]Failure to check Motor Fuse in CCIM main board(FDM02)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18A7
[Initialize]Failure to check Motor Fuse in CCIM main board(FDM03)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18A8
[Initialize]Failure to check Motor Fuse in CCIM main board(NCM01)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18A9
[Initialize]Failure to check Motor Fuse in CCIM main board(NCM02)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18AA
[Initialize]Failure to check Motor Fuse in CCIM main board(CCM01)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18AB
[Initialize]Failure to check Motor Fuse in CCIM main board(CCM02)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18AC
[Initialize]Failure to check Motor Fuse in CCIM main board(FDM06)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18AD
[Initialize]Failure to check Motor Fuse in CCIM main board(FDM07)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18AE
[Initialize]Failure to check Motor Fuse in CCIM main board(FDM10)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I1882 I1883 I1885
I1886
I1887
I1888
I1893
I18A0
1.No actions taken 1.No actions taken
1. Check the residual media at the Bundle part (1). 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual media in the Bundle(1) are polluted. 3. Execute CCIM initialization. [Initialize] A customer gets notes before retracting those 1. Check the residual media at the Bundle part (1). (subnormal). 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual media in the Bundle(1) are polluted. 3. Execute CCIM initialization. [Initialize] A customer gets notes before retracting those 1. Check the residual media at the Bundle part (1). (subnormal). 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual media in the Bundle(1) are polluted. 3. Execute CCIM initialization. [Initialize] A customer gets notes before retracting those 1. Check the residual media at the Bundle part (1). (subnormal). 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual media in the Bundle(1) are polluted. 3. Execute CCIM initialization. [Initialize]Failure to check the last note at the 1. Execute CCIM initialization. termination of mid transport path while retracting 2. Reboot the system when the same error occurs after initialization. those. [Initialize]Failure to check Motor Fuse in CCIM main 1. Execute CCIM initialization. board(ESM01) 2. Change the CCIM Unit or Board when the same error occurs after initialization.
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367
Error Code manual
Problem Code I18AF
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize]Failure to check Motor Fuse in CCIM main board(FDM12)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18B0
[Initialize]Failure to check Motor Fuse in CCIM main board(FDM13)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18B1
[Initialize]Failure to check Motor Fuse in CCIM main board(RCM01)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18B2
[Initialize]Failure to check Motor Fuse in CCIM main board(PRM01)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18B3
[Initialize]Failure to check Motor Fuse in CCIM main board(BDM01)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18B4
[Initialize]Failure to check Motor Fuse in CCIM main board(BDM06)
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
I18C0 I18E0
[Initialize]CCIM32 I/F was changed without setting. [Initialize] Anomaly of check information
I18F1
An internal program error of the device.
I18FF
[Initialize] Failed to move to 3-Way 1 or 3-Way 2 Gate position
1. System restart 1. Remove the residual media in the device. 2. Execute initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. "1. Open BM2(7), BM3(12) and remove if any residue at bill transport(7, 8, 9, 10). 2.Check if any reside in or damage of 3-way gate 1 or 2. 3. Execute initialization."
I1901
An internal program error of the device.
I1902
I1903
I1904
I1905
I1906
I1907
I1908
I1909
I190A
I190B
I19FF
I1B01 I1B02
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Initialize]Timeout occurs when moving to the initial 1. Open the BM3 moving path and remove the media. position for initialization (PRS02 Dark) and the limit of 2. If the same fault continuously occur after checking the device, replace the PRT retries is exceeded. Module. [Initialize]PRS02 sensor is not light-detected during 1. Open the BM3 moving path and remove the media. initialization and the limit of retries (3 times) is 2. If the same fault continuously occur after checking the device, replace the PRT exceeded. Module. [Initialize] When moving to the home position, PRS02 1. Open the BM3 moving path and remove the media. sensor is dark after trying it three times but the dark 2. If the same fault continuously occur after checking the device, replace the PRT point cannot be found. Module. [Initialize] When moving to the home position, PRS02 1. Open the BM3 moving path and remove the media. sensor is light after trying it three times but the light 2. If the same fault continuously occur after checking the device, replace the PRT point cannot be found. Module. [Initialize] When moving to the PREFIRE position, 1. Open the BM3 moving path and remove the media. PRS02 sensor is dark after trying it three times but the 2. If the same fault continuously occur after checking the device, replace the PRT dark point cannot be found. Module. [Initialize] When moving to the PREFIRE position, 1. Open the BM3 moving path and remove the media. PRS02 sensor is light after trying it three times but the 2. If the same fault continuously occur after checking the device, replace the PRT light point cannot be found. Module. [Initialize] When moving to the CAPPING position, 1. Open the BM3 moving path and remove the media. PRS02 sensor is dark after trying it three times but the 2. If the same fault continuously occur after checking the device, replace the PRT dark point cannot be found. Module. [Initialize] When moving to the CAPPING position, 1. Open the BM3 moving path and remove the media. PRS02 sensor is light after trying it three times but the 2. If the same fault continuously occur after checking the device, replace the PRT light point cannot be found. Module. [Initialize]When moving to the PREFIRE position and 1. Open the BM3 moving path and remove the media. PRS02 sensor is dark, PRM01 motor runs. 2. If the same fault continuously occur after checking the device, replace the PRT Module. [Initialize]When moving to the CAPPING position and 1. Open the BM3 moving path and remove the media. PRS02 sensor is dark, PRM01 motor runs. 2. If the same fault continuously occur after checking the device, replace the PRT Module. [Initialize]For PREFIRE, 10 or more errors have 1. Open the BM3 moving path and remove the media. occurred. 2. If the same fault continuously occur after checking the device, replace the PRT Module. [Initialize] Jam at the BC entry sensor (BCS01,BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. [Initialize]Jam at the Align detection sensor (AAS02). 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
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368
Error Code manual
Problem Code I1B03
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize]Align detection sensor (AAS03) jam.
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I1B04
[Initialize]Recog detection sensor (RCS01) jam.
I1B05
[Initialize]Align detection sensor (AAS05) jam
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I1B06
[Initialize]Jam at the Align entry detection sensor (AAS06).
I1B07
[Initialize]Jam at Recog exit moving sensor (FDS07)
I1B09 I1B12
I1B15 I1B16
I1B18
I1B19 I1B21 I1B22 I1B23 I1B24 I1B25 I1B26 I1B27 I1B28 I1B29 I1B2A I1B2B
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. [Initialize]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials. (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06) [Initialize]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Initialize]Jam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien materials. [Initialize]Jam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien (FDS16) materials. 2. Check the arrangement state of banknotes in the RT box. [Initialize]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and (FDS18) Cassette1(14) entry. 2. Execute initialization. [Initialize]Jam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11). (FDS19) 2. Execute initialization. [Initialize] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Initialize] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Initialize] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Initialize] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Initialize] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Initialize] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Initialize] Jam at the BC entry sensor (BCS01). 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. [Initialize] Jam at the BC entry sensor (BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. [Initialize] Jam at the BC entry sensor (BCS01,BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. [Initialize]Jam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien materials. [Initialize]Jam at the Align entry detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials. (AAS06). 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I1B2C
[Initialize]Align detection sensor (AAS05) jam
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I1B2D
[Initialize]Align detection sensor (AAS03) jam.
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
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369
Error Code manual
Problem Code I1B2E
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize]Recog detection sensor (RCS01) jam.
I1B2F
[Initialize]Jam at Recog exit moving sensor (FDS07)
I1B30
[Initialize]Jam at Recog exit moving sensor (FDS23).
I1B31
[Initialize]Jam at the second moving path sensor (FDS09). [Initialize]Jam at the 3Way2 control sensor (FDS12)
I1B32
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I1B33
[Initialize]Jam at Cassette1 entry detection sensor (FDS18)
I1B34 I1B35
[Initialize]Jam at the sensor (NCS07) detecting the number of papers which enter into the Cassette1. [Initialize]Reject detection sensor (RJS08 jam.
I1B36
[Initialize]Print detection sensor (PRS01) jam.
I1B37
[Initialize]Jam at RT Box entry detection sensor (FDS16)
I1B38
[Initialize]Jam at RT Box full sensor (RTS02) jam
I1B39
[Initialize]Jam at Cassette2entry detection sensor (FDS19) [Entry In/Out]Jam at the sensor (CCS07) detecting the number of papers which enter into the Cassette2.
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those.
I1B3B
[Initialize]Jam at CCS11 sensor
I1B3C
[Initialize]Jam at CCS12 sensor
I1C01
[Initialize]FDS01 Light Time out(280ms) fault when separating media.
"1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted
I1C02
[Initialize]FDS02 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I1C03
[Initialize]FDS03 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I1C04
[Initialize]FDS04 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I1B3A
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370
Error Code manual
Problem Code I1C05
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize]FDS05 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I1C06
[Initialize]FDS03, 04 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I1C07
[Initialize]BCS01 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I1C08
[Initialize]BCS02 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I1C09
[Initialize]BCS01,BCS02 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I1C0A
[Initialize]FDS15 Light Timeout fault
I1C0B
[Initialize]Align entry detection sensor (AAS06) is not reached (Light JAM) when separating media.
1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I1C0C
[Initialize]AAS05 Light Timeout fault
I1C0D
[Initialize]AAS03 Light Timeout fault
I1C0E
[Initialize]RCS01 Light Timeout fault
I1C0F
[Initialize]FDS07 Light Timeout fault
I1C10
[Initialize]FDS23 Light Timeout fault
I1C11
[Initialize]FDS09 Light Timeout fault
I1C12
[Initialize]FDS12 Light Timeout fault
I1C13
[Initialize]FDS18 Light Timeout fault
I1C14
[Initialize]NCS07 Light Timeout fault
I1C15
[Initialize]RJS08 Light Timeout fault
I1C16
[Initialize]PRS01 Light Timeout fault
1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07)
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371
Error Code manual
CCIM - Error Code List
Problem Code I1C17
[Initialize]FDS16 Light Timeout fault
I1C18
[Initialize]RTS02 Light Timeout fault
I1C19
[Initialize]FDS19 Light Timeout fault
I1C1A
[Initialize]CCS07 Light Timeout fault
I1C1B
[Initialize]Light timeout fault at CCS11 sensor
I1C1C
[Initialize]Light timeout fault at CCS12 sensor
I1D01
[Initialize]Error occurred by the notes disorder on the FDS01 [Initialize]Error occurred by the notes disorder on the FDS02 [Initialize]Error occurred by the notes disorder on the FDS03 [Initialize]Error occurred by the notes disorder on the FDS04 [Initialize]Error occurred by the notes disorder on the FDS05 [Initialize]Error occurred by the notes disorder on the FDS03,FDS04 [Initialize]Error occurred by the notes disorder on the BCS01 [Initialize]Error occurred by the notes disorder on the BCS02 [Initialize]Error occurred by the notes disorder on the BCS01,BCS02 [Initialize]Error occurred by the notes disorder on the FDS15 [Initialize]Error occurred by the notes disorder on the AAS06
I1D02 I1D03 I1D04 I1D05 I1D06 I1D07 I1D08 I1D09 I1D0A I1D0B
Problem Description
Troubleshooting 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Execute initialization. 1. Check whether the Cassette2(11) is on the home position. 2. Execute initialization. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I1D0C
[Initialize]Error occurred by the notes disorder on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I1D0D
[Initialize]Error occurred by the notes disorder on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I1D0E
[Initialize]Error occurred by the notes disorder on the RCS01
I1D0F
[Initialize]Error occurred by the notes disorder on the FDS07
I1D10
[Initialize]Error occurred by the notes disorder on the FDS23
I1D11
[Initialize]Error occurred by the notes disorder on the FDS09 [Initialize]Error occurred by the notes disorder on the FDS12
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. "1. Open the BM2(7) Upper Guide and remove the residual media and alien material.2. Open the BM3 moving path to remove the residual media.3. Check FDM05 solenoid and Gate." 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those.
I1D12
I1D13
[Initialize]Error occurred by the notes disorder on the FDS18
I1D14
[Initialize]Error occurred by the notes disorder on the NCS07
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372
Error Code manual
Problem Code I1D15 I1D16
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize]Error occurred by the notes disorder on the RJS08 [Initialize]Error occurred by the notes disorder on the PRS01
1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I1D17
[Initialize]Error occurred by the notes disorder on the FDS16
I1D18
[Initialize]Error occurred by the notes disorder on the RTS02
I1D19
[Initialize]Error occurred by the notes disorder on the FDS19 [Initialize]Error occurred by the notes disorder on the CCS07 [Initialize]Error occurred by the notes disorder on the CCS11 [Initialize]Error occurred by the notes disorder on the CCS12 [Initialize]Continuous note gap disorder error on the FDS01 [Initialize]Continuous note gap disorder error on the FDS02 [Initialize]Continuous note gap disorder error on the FDS03 [Initialize]Continuous note gap disorder error on the FDS04 [Initialize]Continuous note gap disorder error on the FDS05 [Initialize]Continuous note gap disorder error on the FDS03,FDS04 [Initialize]Continuous note gap disorder error on the BCS01 [Initialize]Continuous note gap disorder error on the BCS02 [Initialize]Continuous note gap disorder error on the BCS01,BCS02 [Initialize]Continuous note gap disorder error on the FDS15 [Initialize]Continuous note gap disorder error on the AAS06
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I1D3E
[Initialize]Continuous note gap disorder error on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I1D3F
[Initialize]Continuous note gap disorder error on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I1D40
[Initialize]Continuous note gap disorder error on the RCS01
I1D41
[Initialize]Continuous note gap disorder error on the FDS07
I1D42
[Initialize]Continuous note gap disorder error on the FDS23
I1D43
[Initialize]Continuous note gap disorder error on the FDS09 [Initialize]Continuous note gap disorder error on the FDS12
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07)
I1D1A I1D1B I1D1C I1D33 I1D34 I1D35 I1D36 I1D37 I1D38 I1D39 I1D3A I1D3B I1D3C I1D3D
I1D44
© Hyosung TNS Inc. All Rights Reserved.
373
Error Code manual
Problem Code I1D45
I1D46 I1D47 I1D48
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize]Continuous note gap disorder error on the FDS18 [Initialize]Continuous note gap disorder error on the NCS07 [Initialize]Continuous note gap disorder error on the RJS08 [Initialize]Continuous note gap disorder error on the PRS01
1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I1D49
[Initialize]Continuous note gap disorder error on the FDS16
I1D4A
[Initialize]Continuous note gap disorder error on the RTS02
I1D4B
[Initialize]Continuous note gap disorder error on the FDS19 [Initialize]Continuous note gap disorder error on the CCS07 [Initialize]Continuous note gap disorder error on the CCS11 [Initialize]Continuous note gap disorder error on the CCS12 [Initialize]Error occurred by the Transport Path on the FDS01 [Initialize]Error occurred by the Transport Path on the FDS02 [Initialize]Error occurred by the Transport Path on the FDS03 [Initialize]Error occurred by the Transport Path on the FDS04 [Initialize]Error occurred by the Transport Path on the FDS05 [Initialize]Error occurred by the Transport Path on the FDS03,04 [Initialize]Error occurred by the Transport Path on the BCS01 [Initialize]Error occurred by the Transport Path on the BCS02 [Initialize]Error occurred by the Transport Path on the BCS01,BCS02 [Initialize]Error occurred by the Transport Path on the FDS15 [Initialize]Error occurred by the Transport Path on the AAS06
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I1E0C
[Initialize]Error occurred by the Transport Path on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I1E0D
[Initialize]Error occurred by the Transport Path on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I1E0E
[Initialize]Error occurred by the Transport Path on the RCS01
I1E0F
[Initialize]Error occurred by the Transport Path on the FDS07
I1E10
[Initialize]Error occurred by the Transport Path on the FDS23
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media.
I1D4C I1D4D I1D4E I1E01 I1E02 I1E03 I1E04 I1E05 I1E06 I1E07 I1E08 I1E09 I1E0A I1E0B
© Hyosung TNS Inc. All Rights Reserved.
374
Error Code manual
Problem Code I1E11 I1E12
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize]Error occurred by the Transport Path on the FDS09 [Initialize]Error occurred by the Transport Path on the FDS12
I1E13
[Initialize]Error occurred by the Transport Path on the FDS18
I1E14
[Initialize]Error occurred by the Transport Path on the NCS07 [Initialize]Error occurred by the Transport Path on the RJS08 [Initialize]Error occurred by the Transport Path on the PRS01
I1E15 I1E16
1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I1E17
[Initialize]Error occurred by the Transport Path on the FDS16
I1E18
[Initialize]Error occurred by the Transport Path on the RTS02
I1E19
[Initialize]Error occurred by the Transport Path on the FDS19 [Initialize]Error occurred by the Transport Path on the CCS07 [Initialize]Error occurred by the Transport Path on the CCS11 [Initialize]Error occurred by the Transport Path on the CCS12 [Initialize]Error occurred by the Transport Path on the FDS01 [Initialize]Error occurred by the Transport Path on the FDS02 [Initialize]Error occurred by the Transport Path on the FDS03 [Initialize]Error occurred by the Transport Path on the FDS04 [Initialize]Error occurred by the Transport Path on the FDS05 [Initialize]Error occurred by the Transport Path on the FDS03, FDS04 [Initialize]Error occurred by the Return Transport Path( BCS01) [Initialize]Error occurred by the Return Transport Path( BCS02) [Initialize]Error occurred by the Return Transport Path( BCS01,BCS02) [Initialize]Error occurred by the Return Transport Path( FDS15) [Initialize]Error occurred by the Return Transport Path( AAS06)
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I1F0C
[Initialize]Error occurred by the Return Transport Path( AAS05)
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I1F0D
[Initialize]Error occurred by the Return Transport Path( AAS03)
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I1F0E
[Initialize]Error occurred by the Return Transport Path( RCS01)
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module.
I1E1A I1E1B I1E1C I1F01 I1F02 I1F03 I1F04 I1F05 I1F06 I1F07 I1F08 I1F09 I1F0A I1F0B
© Hyosung TNS Inc. All Rights Reserved.
375
Error Code manual
Problem Code I1F0F
CCIM - Error Code List
Problem Description
Troubleshooting
[Initialize]Error occurred by the Return Transport Path( FDS07)
I1F10
[Initialize]Error occurred by the Return Transport Path( FDS23)
I1F11
[Initialize]Error occurred by the Return Transport Path( FDS09) [Initialize]Error occurred by the Return Transport Path( FDS12)
I1F12
I1F13
[Initialize]Error occurred by the Return Transport Path( FDS18)
I1F14
[Initialize]Error occurred by the Return Transport Path( NCS07) [Initialize]Error occurred by the Return Transport Path( RJS08) [Initialize]Error occurred by the Return Transport Path( PRS01)
I1F15 I1F16
I1F17
[Initialize]Error occurred by the Return Transport Path( FDS16)
I1F18
[Initialize]Error occurred by the Return Transport Path( RTS02)
I1F19
I2084 I20C1
[Initialize]Error occurred by the Return Transport Path( FDS19) [Initialize]Error occurred by the Return Transport Path( CCS07) [Initialize]Error occurred by the Transport Path on the CCS11 [Initialize]Error occurred by the Transport Path on the CCS12 [Initialize]Error occurred by the Transport Path on the CCS12 [Shutter]CEN Bundle Cover Open Error An internal program error of the device.
I20C2
An internal program error of the device.
I20C3
An internal program error of the device.
I20CF
An internal program error of the device.
I2301
[Shutter] Low-speed moving sensor fault.
I2302
[Shutter] Low-speed moving up fault
I2303
[Shutter] Low-speed moving down fault
I2304
[Shutter] Shutter sensor fault.
I2305
[Shutter] Shutter Open fault.
I1F1A I1F1B I1F1C I1F1C
1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) "1. Open the BM3 moving path and then remove the residual media and alien materials.2. Check the arrangement state of banknotes in the RT box.3. Check FDM08 solenoid and Gate." 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization. 1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. Check CEN Bundle Cover Status 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the door at the Bundle side and remove the residual media. 2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted 4. Initialize the device. 1. Check whether the Bundle low-speed moving path (BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. 1. Check whether the Bundle low-speed moving path (BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. "1. Check and remove if any residue or dirt on sensors of bundle shutter open (BDS11) or close (BDS12).2. Clean if any contamination of the sensors (BDS11, BDS12)3, Check whether shutter open/close bracket is working.4. Check whether assembly condition of sensors (BDS11,BDS12) is good." 1. Check the inside of the Bundle and the Shutter. 2. Remove banknotes or the alien materials in the Shutter. 3. Check whether the Shutter Open successfully operates.
© Hyosung TNS Inc. All Rights Reserved.
376
Error Code manual
Problem Code I2306
CCIM - Error Code List
Problem Description
Troubleshooting
[Shutter] Shutter Close fault.
"1. Remove if any residue or dirt in the bundle module.2. Remove if any residue or dirt in the shutter.3. Check whether shutter close is working.4, Check if any damage of shutter open/close bracket.5. Check whether assembly condition of sensors (BDS11,BDS12) is good." 1. Check and remove the alien materials in the Bundle Bill Press part (BDS15, BDS16) sensors. 2. If no alien material exists, check whether the sensor is polluted 1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press home Position (BDS15) sensor. 4. If no alien material exists, check whether the sensor is polluted.
I2307
[Shutter] Billpress sensor fault.
I2308
[Shutter] Billpress moving path position startup fault
I2309
[Shutter] Billpress separation position startup fault.
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If the Billpress is up, check whether the state is BDS18 Dark. 4. If it is not dark, move the P Roller and check whether the state of BDS18 is changed.
I230A
[Shutter] Billpress residual position startup fault.
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press Up/Down (BDS16) sensor. 4. If no alien material exists, check whether the sensor is polluted
I230B
[Shutter] Billpress Reject position startup fault.
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press part (BDS15, BDS16) sensors. 4. If no alien material exists, check whether the sensor is polluted
I230D
[Shutter]Media remaining at the Bundle.
1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.
I230F
[Shutter] Sensor fault when preparing for separation of media.
I2312
[Shutter] Fault of receiving media returned due to lowspeed moving path up.
1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle entry part (BDS01, BDS02) sensors. 3. If no alien material exists, check whether the sensor is polluted 1. Open the door at the Bundle side and remove the residual media. 2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted 4. Initialize the device.
I2315
An internal program error of the device.
I2318
An internal program error of the device.
I2319
[Shutter]BDS06 Dark Timeout when performing lowspeed moving path down
I234A
[Shutter]Bundle Sub action Timeout
I2360
[Shutter]SCM and BC Part residual fault.
I2370
[Shutter] Detecting upward operation fail at the low speed moving path in throat part.
I2371
[Shutter] Detecting downward operation fail at the low speed moving path in throat part.
I2372
[Shutter] Sensor fail at the low speed moving path in throat part.
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving media is polluted when the same error occurs after initialization. 1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. 1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted. 1. Check whether the Bundle low speed moving path(BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. 1. Check whether the Bundle low speed moving path(BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. 1. Open the door at the Bundle side and remove the residual media. 2. Check and remove the alien materials in the Bundle low speed wheel position control(BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted. 4. Initialize the device.
© Hyosung TNS Inc. All Rights Reserved.
377
Error Code manual
Problem Code I2385
CCIM - Error Code List
Problem Description
Troubleshooting
[Shutter] CEN Bundle Detecting Error
"1. Execute CCIM initialization action. 2. Check the Bundle low speed moving path(BDM02) and BDS03, BDS13 Sensor Status." 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 3. Check whether the SCM internal ultrasonic sensor (FDS06) is polluted when the same error occurs after rebooting. 1. Check the cable connecting between Main and BC (Connector CN37). 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Remove the residual media at the Bundle part (1). 2. Execute initialization. 1. Open the door of Reject(9) part and remove the residual media. 2. Execute initialization. 1. Check whether the Retract Box(13) is on the home position. 2. Execute initialization. 1. Remove the residual media at the SCM(2) and BC(3). 2. Execute initialization. 1. Alignment(4) part residual media 2. Execute initialization. 1. Remove the residual media at the Recognition(5). 2. Execute initialization. 1. Open the BM2(7) and remove the residual media at the moving path. 2. Execute initialization. 1. Open the BM2(7) and remove the residual media at the moving path (7, 8). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 10). 2. Execute initialization.
I23D2
[Shutter] Ultrasonic sensor does not operate.
I23D3 I23F0
[Shutter]BC Module Timeout. An internal program error of the device.
I23FF
[Shutter]Bundle Module force shut down.
I2801
An internal program error of the device.
I2802
An internal program error of the device.
I2803
An internal program error of the device.
I2804
An internal program error of the device.
I2805
[Shutter]Bundle part operation timeout
I2806
[Shutter]Reject part residual fault
I2807
[Shutter]Retract Box is not on the home position.
I2808 I2809
[Shutter] Media remains at the first drive part and the BC part or the BC is open. [Shutter]Alignment part residual fault
I280A
[Shutter]Recognition part residual fault
I280B
[Shutter]BM2 connection part residual fault
I280C
[Shutter] Media remaining at the 3-Way Gate 1
I280D
[Shutter] Media remaining at the 3-Way Gate 2
I280E
[Shutter]Media remaining at Escrow entry part
1. Open the BM2(12) and remove the residual media at the moving path (10, 12). 2. Execute initialization.
I280F
[Shutter]Media remaining at the Retract entry.
I2810
[Shutter]Media remaining at the Cassette1 entry.
I2811
[Shutter]Media remaining at the Cassette2 entry.
I2812
[Shutter]Cassette1 is not on the home position.
I2813
[Shutter]No Cassette.
I2814
[Shutter]Timeout occurs in operation.
I2815
[Shutter]Timeout occurs in operation.
I2816
[Shutter]Timeout occurs in operation.
I2817
[Shutter]Timeout occurs in operation.
I2818
[Shutter]Timeout occurs in operation.
I2819
[Shutter]Failed to inhale the media.
I281B
[Shutter]Timeout occurs in operation.
I2823
[Shutter]BC Cover Open fault.
1. Remove the residual media at the RT box entry (11). 2. Execute initialization. 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check whether the Cassette1(14) is on the home position. 2. Execute initialization. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home position. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. "1. Remove if any residue in modules. 2. Check and locking state of modules and close them firmly.2. Execute initialization." 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remount the BC Cover(3) and execute initialization. 2. If the fault is not recovered, reboot the system.
© Hyosung TNS Inc. All Rights Reserved.
378
Error Code manual
Problem Code I2829
CCIM - Error Code List
Problem Description
Troubleshooting
[Shutter]Bundle residual fault
1. Remove the residual media at the Bundle part (1). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 10, 12). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10, 12). 2. Execute initialization. 1. Check the BM2(7) Lock state. 2. Execute initialization. 1. Check the BM2(7) Lock state. 2. Execute initialization. 1. Mount the CCIM on the home position. 1. Check the SCM(2) Lock state. 2. Execute initialization. 1. Check whether the Cassette2(15) is on the home position. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization.
I282A
[Shutter] Error in processing the number of papers at the Reject part
I282B
[Shutter] Error in processing the number of papers at the Escrow part
I282C
[Shutter]Timeout occurs in operation.
I282D
[Shutter]Timeout occurs in operation.
I282E
[Shutter]Timeout occurs in operation.
I282F
[Shutter]Timeout occurs in operation.
I2830
[Shutter]Timeout occurs in operation.
I2831
[Shutter]Media remain at the Reject part and Escrow.
I2832
[Shutter]BM2 moving path part is open.
I2833
[Shutter]BM3 moving path part is open.
I2834 I2835
[Shutter]CCIM is not detected on the home position. [Shutter]SCM Cover Open
I2836
[Shutter]Cassette2 is not on the home position.
I2841
[Shutter]Timeout occurs in operation.
I2842
[Shutter]Timeout occurs in operation.
I2843
An internal program error of the device.
I2844
[Shutter]Print part residual fault
I2845
[Shutter]Print part remaining fault
1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization.
I2851
[Shutter]ALG, Recog moving path motors do not run.
I2852 I2855
[Shutter]PRT, RT Box, Reject entry part motors do not run. [Shutter] Media remain on the moving path.
I2859
[Shutter] Media remain on the moving path.
I285A
[Shutter] The number of notes in the cassette is not consistent
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I285B
[Shutter] The number of checks in the cassette is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I285C
[Shutter] The number of notes in the RT box is not consistent
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I285D
[Shutter] The number of notes passed 3Way-Gate1 and 2 is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I2861
[Shutter]RT Box Full
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
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379
Error Code manual
Problem Code I2862
CCIM - Error Code List
Problem Description
Troubleshooting
[Shutter]A6 Full
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I2866
[Shutter] Timeout of the 3Way-Gate1 and 2 operation occurs.
1. Open the BM2(7) and remove the residual media at the moving path (7, 8). 2. Open the door of Reject(9) part and remove the residual media. 3. Open the BM2(12) and remove the residual media at the moving path (10, 11). 4. Execute initialization.
I2867
[Shutter]Timeout occurs in operation.
I2868 I2869 I286A I286B I286C I286D I286E I286F I2870
1. Remove the residual media in the device. 2. Execute initialization. [Shutter]Timeout of forced inhale at the Bundle part 1. Remove the residual media in the device. 2. Execute initialization. [Shutter]CST2 operation timeout (Bundle->Escrow1. Remove the residual media in the device. >CST2) 2. Execute initialization. Shutter]Timeout occurs while resetting in Bundle mode 1. Remove the residual media in the device. (Retract) 2. Execute initialization. [Shutter]Timeout of preparing for CST2 store 1. Remove the residual media in the device. 2. Execute initialization. [Shutter]Shutter]Timeout occurs while resetting in 1. Remove the residual media in the device. Bundle mode (CST2) 2. Execute initialization. [Shutter]CST1 store timeout (Escrow->CST2) 1. Remove the residual media in the device. 2. Execute initialization. [Shutter]CST2 store timeout (Escrow->CST2) 1. Remove the residual media in the device. 2. Execute initialization. [Shutter] Timeout of checking residual media in Bundle 1. Remove the residual media in the device. occurs during initialization. 2. Execute initialization. [Shutter]An internal program error of the device 1. Remove the residual media at the Escrow part (12). 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the pollution. 3. If no alien material exists, check whether the sensor is polluted. 4. Execute CCIM initialization.
I2871
[Shutter]An internal program error of the device
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. 1. Check the cable connecting between Main and BC (Connector CN37). 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. 1. System restart 1. Remove the residual media in the device. 2. Execute initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (7, 8, 9, 10). 2. Execute initialization. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I2872
[Shutter]Detects residual media at the Reject part
I2879
[Shutter] A fault occurs while preparing for BC part.
I287A I287B
[Shutter]BC response timeout. [Shutter] The number of notes which have passed BC is not consistent with that of Escrow and Reject.
I287C
[Shutter]BC operation is not completed.
I28C0 I28E0
[Shutter]CCIM32 I/F was changed without setting. [Shutter]Anomaly of check information
I28F1
An internal program error of the device.
I28FF
[Shutter] Failed to move to 3-Way 1 or 3-Way 2 Gate position
I2B01
[Shutter] Jam at the BC entry sensor (BCS01,BCS02).
I2B02
[Shutter]Jam at the Align detection sensor (AAS02).
I2B03
[Shutter]Align detection sensor (AAS03) jam.
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I2B04
[Shutter]Recog detection sensor (RCS01) jam.
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module.
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380
Error Code manual
Problem Code I2B05
CCIM - Error Code List
Problem Description
Troubleshooting
[Shutter]Align detection sensor (AAS05) jam.
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 5. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I2B06
[Shutter]Jam at the Align entry detection sensor (AAS06).
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I2B07
[Shutter]Jam at Recog exit moving path sensor (FDS07)
I2B09 I2B12
I2B15 I2B16
I2B18
I2B19 I2B21 I2B22 I2B23 I2B24 I2B25 I2B26 I2B27 I2B28 I2B29 I2B2A I2B2B
1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM4 moving path to remove the residual media. [Shutter]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials. (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06) [Shutter]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Shutter]Jam at Escrow entry sensor (FDS15) 1. Open the BM5 moving path and then remove the residual media and alien materials. [Shutter]Jam at RT Box entry detection sensor (FDS16) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. [Shutter]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and (FDS18) Cassette1(14) entry. 2. Execute initialization. [Shutter]Jam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11). (FDS19) 2. Execute initialization. [Shutter] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Shutter] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Shutter] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Shutter] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Shutter] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Shutter] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Shutter] Jam at the BC entry sensor (BCS01). 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. [Shutter] Jam at the BC entry sensor (BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. [Shutter] Jam at the BC entry sensor (BCS01,BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. [Shutter]Jam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien materials. [Shutter]Jam at the Align entry detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials. (AAS06). 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I2B2C
[Shutter]Align detection sensor (AAS05) jam
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I2B2D
[Shutter]Align detection sensor (AAS03) jam.
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I2B2E
[Shutter]Recog detection sensor (RCS01) jam.
I2B2F
[Shutter]Jam at Recog exit moving sensor (FDS07)
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media.
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381
Error Code manual
Problem Code I2B30
I2B31 I2B32
I2B33
I2B34 I2B35 I2B36
I2B37
I2B38
I2B39
CCIM - Error Code List
Problem Description
Troubleshooting
[Shutter]Jam at Recog exit moving sensor (FDS23).
1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. [Shutter]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials. (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06) [Shutter]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Shutter]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and (FDS18) Cassette1(14) entry. 2. Execute initialization. [Shutter]Jam at the sensor (NCS07) detecting the 1. Check residual media or alien materials at the Cassette1(14) entry and remove number of papers which enter into the Cassette1. those. [Shutter]Reject detection sensor (RJS08 jam. 1. Remove the residual media in the device. 2. Execute initialization. [Shutter]Print detection sensor (PRS01) jam. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Shutter]Jam at RT Box entry detection sensor (FDS16) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. [Shutter]Jam at RT Box full sensor (RTS02) jam 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization. [Shutter]Jam at Cassette2entry detection sensor (FDS19) [Entry In/Out]Jam at the sensor (CCS07) detecting the number of papers which enter into the Cassette2.
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those.
I2C01
[Shutter]FDS01 Light Time out(280ms) fault when separating media.
1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted
I2C02
[Shutter]FDS02 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I2C03
[Shutter]FDS03 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I2C04
[Shutter]FDS04 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I2C05
[Shutter]FDS05 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I2C06
[Shutter]FDS03, 04 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I2B3A
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382
Error Code manual
Problem Code I2C07
CCIM - Error Code List
Problem Description
Troubleshooting
[Shutter]BCS01 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I2C08
[Shutter]BCS02 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I2C09
[Shutter]BCS01,BCS02 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I2C0A
[Shutter]FDS15 Light Timeout fault
I2C0B
[Shutter]Align entry detection sensor (AAS06) is not reached (Light JAM) when separating media.
1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I2C0C
[Shutter]AAS05 Light Timeout fault
I2C0D
[Shutter]AAS03 Light Timeout fault
I2C0E
[Shutter]RCS01 Light Timeout fault
I2C0F
[Shutter]FDS07 Light Timeout fault
I2C10
[Shutter]FDS23 Light Timeout fault
I2C11
[Shutter]FDS09 Light Timeout fault
I2C12
[Shutter]FDS12 Light Timeout fault
I2C13
[Shutter]FDS18 Light Timeout fault
I2C14
[Shutter]NCS07 Light Timeout fault
I2C15
[Shutter]RJS08 Light Timeout fault
I2C16
[Shutter]PRS01 Light Timeout fault
I2C17
[Shutter]FDS16 Light Timeout fault
I2C18
[Shutter]RTS02 Light Timeout fault
I2C19
[Shutter]FDS19 Light Timeout fault
I2C1A
[Shutter]CCS07 Light Timeout fault
I2D01
[Shutter]Error occurred by the notes disorder on the FDS01
1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Execute initialization. 1. Check whether the Cassette2(11) is on the home position. 2. Execute initialization. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle.
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383
Error Code manual
Problem Code I2D02
CCIM - Error Code List
Problem Description
Troubleshooting
[Shutter]Error occurred by the notes disorder on the FDS02 [Shutter]Error occurred by the notes disorder on the FDS03 [Shutter]Error occurred by the notes disorder on the FDS04 [Shutter]Error occurred by the notes disorder on the FDS05 [Shutter]Error occurred by the notes disorder on the FDS03,FDS04 [Shutter]Error occurred by the notes disorder on the BCS01 [Shutter]Error occurred by the notes disorder on the BCS02 [Shutter]Error occurred by the notes disorder on the BCS01,BCS02 [Shutter]Error occurred by the notes disorder on the FDS15 [Shutter]Error occurred by the notes disorder on the AAS06
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I2D0C
[Shutter]Error occurred by the notes disorder on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I2D0D
[Shutter]Error occurred by the notes disorder on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I2D0E
[Shutter]Error occurred by the notes disorder on the RCS01
I2D0F
[Shutter]Error occurred by the notes disorder on the FDS07
I2D10
[Shutter]Error occurred by the notes disorder on the FDS23
I2D11
[Shutter]Error occurred by the notes disorder on the FDS09 [Shutter]Error occurred by the notes disorder on the FDS12
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. "1. Open the BM2(7) Upper Guide and remove the residual media and alien material.2. Open the BM3 moving path to remove the residual media.3. Check FDM05 solenoid and Gate." 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I2D03 I2D04 I2D05 I2D06 I2D07 I2D08 I2D09 I2D0A I2D0B
I2D12
I2D13
[Shutter]Error occurred by the notes disorder on the FDS18
I2D14
[Shutter]Error occurred by the notes disorder on the NCS07 [Shutter]Error occurred by the notes disorder on the RJS08 [Shutter]Error occurred by the notes disorder on the PRS01
I2D15 I2D16
I2D17
[Shutter]Error occurred by the notes disorder on the FDS16
I2D18
[Shutter]Error occurred by the notes disorder on the RTS02
I2D19
[Shutter]Error occurred by the notes disorder on the FDS19 [Shutter]Error occurred by the notes disorder on the CCS07 [Shutter]Continuous note gap disorder error on the FDS01
I2D1A I2D33
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle.
© Hyosung TNS Inc. All Rights Reserved.
384
Error Code manual
Problem Code I2D34
CCIM - Error Code List
Problem Description
Troubleshooting
[Shutter]Continuous note gap disorder error on the FDS02 [Shutter]Continuous note gap disorder error on the FDS03 [Shutter]Continuous note gap disorder error on the FDS04 [Shutter]Continuous note gap disorder error on the FDS05 [Shutter]Continuous note gap disorder error on the FDS03,FDS04 [Shutter]Continuous note gap disorder error on the BCS01 [Shutter]Continuous note gap disorder error on the BCS02 [Shutter]Continuous note gap disorder error on the BCS01,BCS02 [Shutter]Continuous note gap disorder error on the FDS15 [Shutter]Continuous note gap disorder error on the AAS06
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I2D3E
[Shutter]Continuous note gap disorder error on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I2D3F
[Shutter]Continuous note gap disorder error on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I2D40
[Shutter]Continuous note gap disorder error on the RCS01
I2D41
[Shutter]Continuous note gap disorder error on the FDS07
I2D42
[Shutter]Continuous note gap disorder error on the FDS23
I2D43
[Shutter]Continuous note gap disorder error on the FDS09 [Shutter]Continuous note gap disorder error on the FDS12
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I2D35 I2D36 I2D37 I2D38 I2D39 I2D3A I2D3B I2D3C I2D3D
I2D44
I2D45
[Shutter]Continuous note gap disorder error on the FDS18
I2D46
[Shutter]Continuous note gap disorder error on the NCS07 [Shutter]Continuous note gap disorder error on the RJS08 [Shutter]Continuous note gap disorder error on the PRS01
I2D47 I2D48
I2D49
[Shutter]Continuous note gap disorder error on the FDS16
I2D4A
[Shutter]Continuous note gap disorder error on the RTS02
I2D4B
[Shutter]Continuous note gap disorder error on the FDS19 [Shutter]Continuous note gap disorder error on the CCS07 [Shutter]Error occurred by the Transport Path on the FDS01
I2D4C I2E01
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle.
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385
Error Code manual
Problem Code I2E02
CCIM - Error Code List
Problem Description
Troubleshooting
[Shutter]Error occurred by the Transport Path on the FDS02 [Shutter]Error occurred by the Transport Path on the FDS03 [Shutter]Error occurred by the Transport Path on the FDS04 [Shutter]Error occurred by the Transport Path on the FDS05 [Shutter]Error occurred by the Transport Path on the FDS03,04 [Shutter]Error occurred by the Transport Path on the BCS01 [Shutter]Error occurred by the Transport Path on the BCS02 [Shutter]Error occurred by the Transport Path on the BCS01,BCS02 [Shutter]Error occurred by the Transport Path on the FDS15 [Shutter]Error occurred by the Transport Path on the AAS06
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I2E0C
[Shutter]Error occurred by the Transport Path on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I2E0D
[Shutter]Error occurred by the Transport Path on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I2E0E
[Shutter]Error occurred by the Transport Path on the RCS01
I2E0F
[Shutter]Error occurred by the Transport Path on the FDS07
I2E10
[Shutter]Error occurred by the Transport Path on the FDS23
I2E11
[Shutter]Error occurred by the Transport Path on the FDS09 [Shutter]Error occurred by the Transport Path on the FDS12
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I2E03 I2E04 I2E05 I2E06 I2E07 I2E08 I2E09 I2E0A I2E0B
I2E12
I2E13
[Shutter]Error occurred by the Transport Path on the FDS18
I2E14
[Shutter]Error occurred by the Transport Path on the NCS07 [Shutter]Error occurred by the Transport Path on the RJS08 [Shutter]Error occurred by the Transport Path on the PRS01
I2E15 I2E16
I2E17
[Shutter]Error occurred by the Transport Path on the FDS16
I2E18
[Shutter]Error occurred by the Transport Path on the RTS02
I2E19
[Shutter]Error occurred by the Transport Path on the FDS19 [Shutter]Error occurred by the Transport Path on the CCS07 [Shutter]Error occurred by the Transport Path on the CCS11
I2E1A I2E1B
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors."
© Hyosung TNS Inc. All Rights Reserved.
386
Error Code manual
Problem Code I2E1C
CCIM - Error Code List
Problem Description
Troubleshooting
[Shutter]Error occurred by the Transport Path on the CCS12 [Shutter]Error occurred by the Transport Path on the FDS01 [Shutter]Error occurred by the Transport Path on the FDS02 [Shutter]Error occurred by the Transport Path on the FDS03 [Shutter]Error occurred by the Transport Path on the FDS04 [Shutter]Error occurred by the Transport Path on the FDS05 [Shutter]Error occurred by the Transport Path on the FDS03, FDS04 [Shutter]Error occurred by the Return Transport Path( BCS01) [Shutter]Error occurred by the Return Transport Path( BCS02) [Shutter]Error occurred by the Return Transport Path( BCS01,BCS02) [Shutter]Error occurred by the Return Transport Path( FDS15) [Shutter]Error occurred by the Return Transport Path( AAS06)
"1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I2F0C
[Shutter]Error occurred by the Return Transport Path( AAS05)
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I2F0D
[Shutter]Error occurred by the Return Transport Path( AAS03)
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I2F0E
[Shutter]Error occurred by the Return Transport Path( RCS01)
I2F0F
[Shutter]Error occurred by the Return Transport Path( FDS07)
I2F10
[Shutter]Error occurred by the Return Transport Path( FDS23)
I2F11
[Shutter]Error occurred by the Return Transport Path( FDS09) [Shutter]Error occurred by the Return Transport Path( FDS12)
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) "1. Open the BM3 moving path and then remove the residual media and alien materials.2. Check the arrangement state of banknotes in the RT box.3. Check FDM08 solenoid and Gate." 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I2F01 I2F02 I2F03 I2F04 I2F05 I2F06 I2F07 I2F08 I2F09 I2F0A I2F0B
I2F12
I2F13
[Shutter]Error occurred by the Return Transport Path( FDS18)
I2F14
[Shutter]Error occurred by the Return Transport Path( NCS07) [Shutter]Error occurred by the Return Transport Path( RJS08) [Shutter]Error occurred by the Return Transport Path( PRS01)
I2F15 I2F16
I2F17
[Shutter]Error occurred by the Return Transport Path( FDS16)
I2F18
[Shutter]Error occurred by the Return Transport Path( RTS02)
I2F19
[Shutter]Error occurred by the Return Transport Path( FDS19)
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization.
© Hyosung TNS Inc. All Rights Reserved.
387
Error Code manual
Problem Code I2F1A
CCIM - Error Code List
Problem Description
Troubleshooting
I3084 I30C1
[Shutter]Error occurred by the Return Transport Path( CCS07) [Entry In/Out]CEN Bundle Cover Open Error An internal program error of the device.
I30C2
An internal program error of the device.
I30C3
An internal program error of the device.
I30CF
An internal program error of the device.
I3102
[Entry In/Out]Cassette1 Task force shut down.
I3103
An internal program error of the device.
I3104
An internal program error of the device.
I3105
[Entry In/Out]Cassette1 position or door open fault
I3106
[Entry In/Out] Fault of causing retry of moving the Cassette1 Push Plate Bottom position.
1. Check residual media or alien materials at the Cassette2(15) entry and remove those. 1. Check CEN Bundle Cover Status 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. "1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization." 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Check the Cassette1(14) installation state and door open state. 2. Check Cassette1 home position (NCS01) sensor connection cable. 1. Check the jam when moving the push plate left/right/vertically and manually. 2. Check the Cassette1 push plate motor (NCM01) running and cable connection.
I3107
[Entry In/Out]Jam at the sensor (NCS07) detecting the number of papers which enter into the Cassette1.
1. Check residual media or alien materials at the Cassette1(14) entry and remove those.
I3108
[Entry In/Out] Fault of causing retry of moving the Cassette1 Push Plate Top position.
1. Check the arrangement state of the banknotes in the Cassette1(14). 2. Check the stack position (NCS06) and the media entry detection (NCS09) prism state. 3. If the same fault continuously occurs after checking the device, replace the Cassette1(14)
I3109
[Entry In/Out] Fault of exceeding the retries when the 1. Check the Cassette1 media guide motor (NCM02) running and cable Cassette1 Clamp failed to move to the position (NCS08 connection. Light). 2. If the same fault continuously occurs after checking the device, replace the Cassette1(14) [Entry In/Out] Fault that the home position is not 1. Check the Cassette1 media guide motor (NCM02) running and cable detected even when the Cassette1 Clamp is running at connection. the home position (NCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the Cassette1(14) [Entry In/Out] Failure to detect the bottom (NCS05) 1. Check the arrangement state of banknotes in the Cassette. when the Cassette1 Push Plate Stack moves 2. Check the Stack position sensor (NCS06) lever operation state. 3. If the Push Plate is not at the bottom, check the alien materials at the Cassette1 Bottom sensor(NCS05). [Entry In/Out]Cassette2 Task force shut down. "1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization." An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Entry In/Out]Cassette2 position of door open fault 1. Check the Cassette2(15) installation state and door open state. 2. Check Cassette2 home position (CCS01) sensor connection cable. [Entry In/Out] Fault of causing retry of moving the 1. Check the jam when moving the push plate left/right/vertically and manually. Cassette2 Push Plate Bottom position. 2. Check the Cassette2 push plate motor (CCM01) running and cable connection.
I310A
I310B
I3202 I3203 I3204 I3205 I3206
I3207
I3208
I3209
[Entry In/Out]Jam at the sensor (CCS07, CCS11, CCS12) detecting the number of papers which enter into the Cassette2. [Entry In/Out] Fault of causing retry of moving the Cassette2 Push Plate Top position.
1. Check residual media or alien materials at the Cassette2(15) and remove those. 2. Check the installation status of Cassette and sensors. 1. Check the arrangement state of the banknotes in the Cassette2(15). 2. Check the stack position (CCS06) and the media entry detection (CCS09) prism state. 3. If the same fault continuously occurs after checking the device, replace the Cassette2(15)
[Entry In/Out] Fault of exceeding the retries when the 1. Check the Cassette2 media guide motor (CCM02) running and cable Cassette2 Clamp failed to move to the position (CCS08 connection. Light). 2. If the same fault continuously occurs after checking the device, replace the Cassette2(15).
© Hyosung TNS Inc. All Rights Reserved.
388
Error Code manual
Problem Code I320A
I320B
I3301
CCIM - Error Code List
Problem Description
Troubleshooting
[Entry In/Out] Fault that the home position is not 1. Check the Cassette2 media guide motor (CCM02) running and cable detected even when the Cassette1 Clamp is running at connection. the home position (CCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the Cassette2(15) [Entry In/Out] Failure to detect the bottom (CCS05) 1. Check the arrangement state of banknotes in the Cassette. when the Cassette3 Push Plate Stack moves. 2. Check the Stack position sensor (CCS06) lever operation state. 3. If the Push Plate is not at the bottom, check the alien materials at the Cassette2 Bottom sensor(CCS05). [Entry In/Out]Low-speed control sensor fault. 1. Open the door at the Bundle side and remove the residual media. 2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted 4. Initialize the device.
I3302
[Entry In/Out]The delivering roller with low-speed fails to operate upward.
I3303
[Entry In/Out]The delivering roller with low-speed fails to operate downward.
I3304
[Entry In/Out]Shutter sensor fault.
I3305
[Entry In/Out]Shutter Open fault.
I3306
[Entry In/Out]Shutter Close fault.
I3307
[Entry In/Out]Billpress sensor fault.
I3308
[Entry In/Out]Billpress move position startup fault.
I3309
[Entry In/Out]Billpress separation position startup fault.
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If the Billpress is up, check whether the state is BDS18 Dark. 4. If it is not dark, move the P Roller and check whether the state of BDS18 is changed.
I330A
[Entry In/Out]Billpress residual position startup fault.
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press Up/Down (BDS16) sensor. 4. If no alien material exists, check whether the sensor is polluted
I330B
[Entry In/Out] Billpress Reject position startup fault.
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press part (BDS15, BDS16) sensors. 4. If no alien material exists, check whether the sensor is polluted
I330D
[Entry In/Out]Media remain in Bundle when inhaling the media (inducing discharge). [Entry In/Out]Media do not remain in Bundle when inhaling the media (inducing re-inhale).
"1. Remove if any residue in bundle(1) module.2. Clean if any contamination of sensor in bundle(1) module inside." 1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.
I330F
[Entry In/Out] Sensor fault when preparing for separation of media.
I3310
[Entry In/Out]When trying to discharge the media, the number of retries exceeds the limit.
1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle entry part (BDS01, BDS02) sensors. 3. If no alien material exists, check whether the sensor is polluted 1. Check the inside of the Bundle(1). 2. Open the separation part of SCM and Bundle and then remove residual banknotes and the alien materials. 3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.
I330E
1. Check whether the Bundle low-speed moving path (BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. 1. Check whether the Bundle low-speed moving path (BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. "1. Check and remove if any residue or dirt on sensors of bundle shutter open (BDS11) or close (BDS12).2. Clean if any contamination of the sensors (BDS11, BDS12)3, Check whether shutter open/close bracket is working.4. Check whether assembly condition of sensors (BDS11,BDS12) is good." 1. Check the inside of the Bundle and the Shutter. 2. Remove banknotes or the alien materials in the Shutter. 3. Check whether the Shutter Open successfully operates. "1. Remove if any residue or dirt in the bundle module.2. Remove if any residue or dirt in the shutter.3. Check whether shutter close is working.4, Check if any damage of shutter open/close bracket.5. Check whether assembly condition of sensors (BDS11,BDS12) is good." "1. Remove if any residue in bundle bill press (BDS15, BDS16) module.2. If no residue, clean if any contamination on sensors in bundle bill press." 1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press home Position (BDS15) sensor. 4. If no alien material exists, check whether the sensor is polluted.
© Hyosung TNS Inc. All Rights Reserved.
389
Error Code manual
Problem Code I3312
CCIM - Error Code List
Problem Description
Troubleshooting
[Entry In/Out] Fault of receiving media returned due to low-speed moving path up.
1. Open the door at the Bundle side and remove the residual media. 2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted 4. Initialize the device.
I3315
An internal program error of the device.
I3318
An internal program error of the device.
I3319
[Entry In/Out]BDS06 Dark Timeout when performing low-speed moving path down.
I3322 I3324 I3325
[Entry In/Out]BDM03 Motor do not run. [Entry In/Out]BDM05 Motor do not run. [Entry In/Out]Detect Short Note Entry(Under 110mm one note, then BDS07,05 Dark / BDS01,02,03,04 Light)
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path media is polluted when the same error occurs after initialization. 1. Check BDM03 Motor Operation. 1. Check BDM05 BillPress Motor Operation. 1.No actions taken
I3331
[Entry In/Out]Bundle Align Sensor(BDS13) Dark fault
1. Check Alignment Sensor and Motor in Bundler module. 2. Check the inside of the Bundle(1). 3. Remove the alien materials in the Bundle(1). 4. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 5. If no alien material exists, check whether the Bundle sensor is polluted
I3332
[Entry In/Out]Bundle Align Sensor(BDS13) Light fault
1. Check Alignment Sensor and Motor in Bundler module. 2. Check the inside of the Bundle(1). 3. Remove the alien materials in the Bundle(1). 4. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 5. If no alien material exists, check whether the Bundle sensor is polluted
I3335
[Entry In/Out]WET NOTE detected
1. Check the inside of the Bundle(1). 2. Remove the alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted
I3336
[Entry In/Out]METAL detected
1. Check the inside of the Bundle(1). 2. Remove the alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted
I3340
[Entry In/Out] BDS07 Light fault when preparing for separation of media.
1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted
I334A
[Entry In/Out]Bundle Sub action Timeout
I3360
[Entry In/Out]SCM and BC Part residual fault.
1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. 1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I3370
[Entry In/Out] Detecting upward operation fail at the low 1. Check whether the Bundle low speed moving path(BDM02) is running. speed moving path in throat part. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. [Entry In/Out] Detecting downward operation fail at the 1. Check whether the Bundle low speed moving path(BDM02) is running. low speed moving path in throat part. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. [Entry In/Out] Sensor fail at the low speed moving path 1. Open the door at the Bundle side and remove the residual media. in throat part. 2. Check and remove the alien materials in the Bundle low speed wheel position control(BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted. 4. Initialize the device.
I3371
I3372
I3385
[Entry In/Out] CEN Bundle Detecting Error
"1. Execute CCIM initialization action. 2. Check the Bundle low speed moving path(BDM02) and BDS03, BDS13 Sensor Status."
© Hyosung TNS Inc. All Rights Reserved.
390
Error Code manual
Problem Code I33D2
CCIM - Error Code List
Problem Description
Troubleshooting
[Entry In/Out]Ultrasonic sensor does not operate.
I33D3 I33F0
[Entry In/Out]BC Task Timeout. An internal program error of the device.
I33FF
[Entry In/Out]Bundle Module force shutdown.
I3401
An internal program error of the device.
I3402
An internal program error of the device.
I3403
An internal program error of the device.
I3404
An internal program error of the device.
I3405
[Entry In/Out]The limit of retries to acquire the BC data has been exceeded. [Entry In/Out] BC response command error. [Entry In/Out]Anomaly of Checksum(BCC) for BC reception. An internal program error of the device.
I3406 I3407 I3501 I3502 I3503
I3504
I3505
I3506
I3507
I3508
I3509
I350A
I350B
I350C
I350D
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 3. Check whether the SCM internal ultrasonic sensor (FDS06) is polluted when the same error occurs after rebooting. 1. Check the cable connecting between Main and BC (Connector CN37). 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Check the cable connecting between Main and BC (Connector CN37). 1. Check the cable connecting between Main and BC (Connector CN37). 1. Check the cable connecting between Main and BC (Connector CN37).
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Entry In/Out]Escrow entry (ESS03, ESS04) residual 1. Open the Escrow Part(12). fault when preparing for media winding when Escrow 2. Remove the media at the Escrow Drum residual check (ESS03) and output has the media check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Entry In/Out]Tape End (ESS07) detection fault when 1. Open the Escrow Part(12). preparing for media winding when Escrow has media. 2. Manually remove media from Escrow. 3. Initialize. [Entry In/Out]Escrow entry (ESS03, ESS04) residual 1. Open the Escrow Part(12). fault when preparing for media winding when Escrow 2. Remove the media at the Escrow Drum residual check (ESS03) and output has no media check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Entry In/Out]Escrow internal (ESS01,02,03,04) 1. Open the Escrow Part(12). residual fault when preparing for media winding when 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and Escrow has no media the pollution. 3. Execute CCIM initialization. [Entry In/Out]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) when preparing for media output 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Entry In/Out]Escrow Tape Start(ESS06) detection fault 1. Open the Escrow part (12) and remove the ESS06 media and pollution. when preparing for media output. 2. Rotate the Escrow Knob in clock-wise three times. 3. Execute CCIM initialization. [Entry In/Out]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) when resetting the Escrow Mode 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Entry In/Out]Residual media at the Escrow (ESS01, 1. Open the Escrow Part(12). ESS02, ESS03, ESS04) when reset the Escrow mode 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and the pollution. 3. Execute CCIM initialization. [Entry In/Out] Residual media at the Escrow output 1. Open the Escrow Part(12). check sensor before the Trigger sensor detects when 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) winding the media. sensor part and the pollution. 3. Execute CCIM initialization. [Entry In/Out]Escrow Tape End (ESS07) detection fault 1. Open the Escrow part (12) and remove the ESS07 media and pollution. when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. [Entry In/Out]Escrow Full (ESS05) detection fault when 1. Open the Escrow part (12) and remove the ESS05 media and pollution. executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization.
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391
Error Code manual
Problem Code I350E
I350F
I3510 I3511
I3512
I3513
I3514
I3515 I3516
I3517
I3518
I3519
I351A
I351B
I351C
I3520
I3521 I3522
I3523 I3524
I3525
CCIM - Error Code List
Problem Description
Troubleshooting
[Entry In/Out]Light jam at the Escrow output check sensor (ESS04) when executing media winding.
1. Open the Escrow Part(12). 2. Remove the media between the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Entry In/Out]Dark jam at the Escrow output check 1. Open the Escrow Part(12). sensor (ESS04) when executing media winding. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Entry In/Out]Jam between the Escrow entry sensor 1. Open the Escrow Part(12). (ESS04) and (FDS15) while storing the media. 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Entry In/Out]Jam between the Escrow entry (ESS04) 1. Open the Escrow Part(12). and (FDS15) when processing dram full while storing 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) the media. sensor part and the pollution. 3. Execute CCIM initialization. [Entry In/Out]Escrow Tape End (ESS07) detection fault 1. Open the Escrow part (12) and remove the ESS07 media and pollution. when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. [Entry In/Out]Escrow Full (ESS05) detection fault when 1. Open the Escrow part (12) and remove the ESS05 media and pollution. storing additional media while terminating media 2. Rotate the Escrow Knob in counterclock-wise three times. winding. 3. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Entry In/Out] Residual detection (ESS03) Jam before 1. Open the Escrow Part(12). Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization. [Entry In/Out]Light jam at the Escrow output check 1. Open the Escrow Part(12). sensor (ESS04) when outputting the media. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01). [Entry In/Out]Residual media in the Escrow (ESS01, ESS02) after outputting the media.
1. Open the Escrow Part(12). 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. [Entry In/Out] Escrow Trigger2 (ESS04) is not detected 1. Open the Escrow Part(12). and timeout occurs when outputting the media. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01). [Entry In/Out] Residual detection sensor (ESS03) Jam before Escrow Drum when outputting the media.
1. Open the Escrow Part(12). 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization. [Entry In/Out]Escrow output check sensor (ESS04) jam 1. Open the Escrow Part(12). when outputting the media. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. [Entry In/Out]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12). ESS02) after outputting the media. 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. [Entry In/Out]Tape Start (ESS06) detection fault in 1. Open the Escrow Part(12). Escrow Drum winding. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Entry In/Out]Tape Start (ESS06) is not light-detected in 1. Open the Escrow Part(12). Escrow Drum winding. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Entry In/Out]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output rewinding the Escrow check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Entry In/Out]Tape Start (ESS06) is not light-detected in 1. Open the Escrow Part(12). Escrow Drum rewinding. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization.
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392
Error Code manual
Problem Code I3526
I3527
I3528
I3529
I352A
I352B
I352C
I352D
I352E
CCIM - Error Code List
Problem Description
Troubleshooting
[Entry In/Out]Residual media at the Escrow entry part (ESS03, ESS04) when detecting tape start after rewinding the Escrow Drum
1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Entry In/Out]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) before detecting tape end after 2. Remove the media at the Escrow Drum residual check (ESS03) and output winding the Escrow Drum check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Entry In/Out]Tape End (ESS07) is not detected in 1. Open the Escrow Part(12). Escrow Drum rewinding 2. Remove the ESS07 media and pollution. . 3. Check Motor (ESM01) 4. Execute CCIM initialization. [Entry In/Out]The Escrow Drum hole is not detected on 1. Open the Escrow Part(12). the home position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution. . 3. Execute CCIM initialization. [Entry In/Out]The Escrow Drum hole is not detected on 1. Open the Escrow Part(12). the home position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution. . 3. Execute CCIM initialization. [Entry In/Out] When both of Escrow Tape Start (ESS06) 1. Open the Escrow Part(12). sensor and the End sensor are detected 2. Remove the ESS06 and ESS07 media and pollution. simultaneously 3. Execute CCIM initialization. . [Entry In/Out]When checking the residual in the Escrow 1. Open the Escrow Part(12). and tape end (ESS07) is detected so that retry is made, 2. Remove the ESS07 media and pollution. the number of retries exceeds the limit. 3. Execute CCIM initialization. . [Entry In/Out]Empty (ESS01, ESS02) Light is not detected while checking the residual in the Escrow. . [Entry In/Out]The residual before the Escrow entry or Drum is detected (ESS04, ESS03) while winding the media.(Cash mode)
I352F
[Entry In/Out]The residual before the Escrow entry or Drum is detected (ESS04, ESS03) while winding the media.(Check mode)
I3530
[Entry In/Out]The residual before the Escrow entry or Drum is detected (ESS04, ESS03) while rewinding the media.(Cash mode)
I3531
[Entry In/Out]The residual before the Escrow entry or Drum is detected (ESS04, ESS03) while rewinding the media.(Check mode)
I3580
I35F1
[Entry In/Out]Receives a command which says to unwind the roll of the Escrow until exceeding the number of winding media. An internal program error of the device.
I3602
[Entry In/Out]Batch moving stage down fail.
I3603
[Entry In/Out]Batch moving stage up fail.
I3604
[Entry In/Out]Batch moving stage sensor fault.
I3605
[Entry In/Out]The media at the reject part is not moved to the Bundle output check sensor (RJS09) within a specified time.
1. Open the Escrow Part(12). 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor) 2. Execute initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Check whether the reject batch return stage down detection (RJS07) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running. 1. Check whether the reject batch return stage up detection (RJS06) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running. 1. Check whether the reject batch return stage down detection (RJS07) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running. 1. Reject Door(9) Open 2. Remove the notes and alien materials in the Reject. 3. If no alien material exists, check whether the Reject part sensors (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and the sensor (RJS10) detecting the media residual at the reject output are polluted.
© Hyosung TNS Inc. All Rights Reserved.
393
Error Code manual
Problem Code I3606
CCIM - Error Code List
Problem Description
Troubleshooting
[Entry In/Out]After moving the media at the Reject part to the Bundle, the media remains at the Reject part.
1. Reject Door(9) Open 2. Remove the notes and alien materials in the Reject. 3. If no alien material exists, check whether the Reject part sensors (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and the sensor (RJS10) detecting the media residual at the reject output are polluted.
I3607
[Entry In/Out] Before moving the media at the Reject to 1. Check the inside of the Bundle(1). the Bundle, the billpress of the Bundle part is not 2. Remove the alien materials of the Billpress. moved to the Reject position. 3. If no alien material exists in the Billpress, Check and remove the alien materials in the Bundle Bill Press part (BDS15, BDS16) sensors. 4. If no alien material exists, check whether the sensor is polluted.
I3608
[Entry In/Out]When media are piled at the Reject part, 1. Remove the notes and alien materials in the Reject output check sensor jam occurs at the Reject output check sensor (RJS08). (RJS08). 2. If no alien material exists, check whether the sensor is polluted. [Entry In/Out]Alien media have sequentially entered to 1. Reject Door(9) Open the Reject part. 2. Remove the notes and alien materials in the Reject. 3. If no alien material exists, check whether the Reject output check sensor (RJS08) is polluted. [Entry In/Out]When media abnormally access and are 1. Remove the notes and alien materials in the Reject output media residual sensor piled at the Reject part, the residual media exist at the (RJS10). Reject part (RJS10 Dark). 2. If no alien material exists, check whether the sensor is polluted. [Entry In/Out]When media abnormally access and are 1. Remove the notes and alien materials in the Reject output check sensor piled at the Reject part, the residual media exist at the (RJS08). Reject part (RJS08 Dark). 2. If no alien material exists, check whether the sensor is polluted. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Entry In/Out]Reject Module force shutdown. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Entry In/Out]MICR Moving Header Home Position 1. Check MICR RCM01 Motor(5) operation and alien materials. (RCS02) Dark is not detected when Moving Header is 2. If the same fault continuously occurs after checking the device, replace the moving to home position. Recognition(5) Module. [Entry In/Out] MICR Moving Header Home Position 1. Check MICR RCM01 Motor(5) operation and alien materials. (RCS02) Light is not detected while initializing MICR. 2. Check the cable connected to Moving Header home position(RCS02) sensor. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module.
I3609
I360A
I360B
I360C I36F1 I3702 I3703 I3704 I3706
I3707
I3708
An internal program error of the device.
I3709
An internal program error of the device.
I370A
An internal program error of the device.
I370B
[Entry In/Out]Jam occurs at the Recog entry sensor (RCS01) when executing MICR.
I3801
An internal program error of the device.
I3802
An internal program error of the device.
I3803
An internal program error of the device.
I3804
An internal program error of the device.
I3805
[Entry In/Out]Bundle part operation timeout
I3806
[Entry In/Out]Reject Part residual fault
I3807
[Entry In/Out]Retract Box is not on the home position.
I3808
[Entry In/Out] Media remains at the first drive part and the BC part or the BC is open.
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. "1. Remove if any residue in bundle(1) module, printer (10, 11) module, or cassette(14, 15).2. Clean if any contamination of sensors in bundle module.3. Execute initialization." 1. Open the door of Reject(9) part and remove the residual media. 2. Execute initialization. 1. Check whether the Retract Box(13) is on the home position. 2. Execute initialization. 1. Remove the residual media at the SCM(2) and BC(3). 2. Execute initialization.
© Hyosung TNS Inc. All Rights Reserved.
394
Error Code manual
Problem Code I3809
CCIM - Error Code List
Problem Description
Troubleshooting
[Entry In/Out]Alignment Part residual fault
1. Alignment(4) part residual media 2. Execute initialization. 1. Remove the residual media at the Recognition(5). 2. Execute initialization. 1. Open the BM2(7) and remove the residual media at the moving path. 2. Execute initialization. 1. Open the BM2(7) and remove the residual media at the moving path (7, 8). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 10). 2. Execute initialization.
I380A
[Entry In/Out]Recognition Part residual fault
I380B I380C
[Entry In/Out]Media remaining at the BM2 connection part [Entry In/Out] Media remaining at the 3-Way Gate 1
I380D
[Entry In/Out] Media remaining at the 3-Way Gate 2
I380E
[Entry In/Out]Media remaining at the BM2 connection part
1. Open the BM2(12) and remove the residual media at the moving path (10, 12). 2. Execute initialization.
I380F
[Entry In/Out]Media remaining at the Retract entry
I3810
[Entry In/Out]Media remaining at the Cassette1 entry
I3811
[Entry In/Out]Media remaining at the Cassette2 entry
I3812
[Entry In/Out]Cassette1 is not on the home position.
I3813
[Entry In/Out]No Cassette.
I3814
[Entry In/Out]Timeout occurs in operation.
I3815
[Entry In/Out]Timeout occurs in operation.
I3816
[Entry In/Out]Timeout occurs in operation.
I3817
[Entry In/Out]Timeout occurs in operation.
I3818
[Entry In/Out]Timeout occurs in operation.
I3819
[Entry In/Out]Failed to inhale the media.
I381B
[Entry In/Out]Timeout occurs in operation.
I381C
I3823
[Entry In/Out] Fault of retrying when BC version read does not respond. [Deposit Count/Check]BC version read does not respond. [Entry In/Out]BC double sensor fault when performing Set CCIM Index. [Entry In/Out]BC UV sensor fault when performing Set CCIM Index. [Entry In/Out]BC Cover Open fault.
1. Remove the residual media at the RT box entry (11). 2. Execute initialization. 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check whether the Cassette1(14) is on the home position. 2. Execute initialization. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home position. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. "1. Remove if any residue in modules. 2. Check and locking state of modules and close them firmly.2. Execute initialization." 1. Remove the residual media in the device. 2. Execute initialization. "1. Remove if any residue in bundle module.2. Clean if any contamination on sensors in bundle module.3. Execute initialization." 1. Check the cable connecting between Main and BC (Connector CN37).
I3829
[Entry In/Out]Media remaining at the Bundle
I382A
[Entry In/Out]Error in processing the number of papers at the Reject part
I382B
[Entry In/Out]Error in processing the number of papers at the Escrow part
I382C
[Entry In/Out]Timeout occurs in operation.
I382D
[Entry In/Out]Timeout occurs in operation.
I382E
[Entry In/Out]Timeout occurs in operation.
I382F
[Entry In/Out]Timeout occurs in operation.
I381D I381E I381F
1. Check the cable connecting between Main and BC (Connector CN37). 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Remount the BC Cover(3) and execute initialization. 2. If the fault is not recovered, reboot the system. "1. Remove if any residue or dirt in bundle(1) module.2. Clean if any contamination of sensors in bundle(1) module inside." 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 10, 12). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization.
© Hyosung TNS Inc. All Rights Reserved.
395
Error Code manual
Problem Code I3830
I3831
I3832 I3833 I3834 I3835 I3836 I383A
I3841 I3842 I3843 I3844
CCIM - Error Code List
Problem Description
Troubleshooting
[Entry In/Out]Timeout occurs in operation.
1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. [Entry In/Out]Media remaining at the Escrow and Reject 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10, 12). 2. Execute initialization. [Entry In/Out]BM2 moving part is open. 1. Check the BM2(7) Lock state. 2. Execute initialization. [Entry In/Out]BM3 moving part is open. 1. Check the BM2(7) Lock state. 2. Execute initialization. [Entry In/Out]CCIM is not detected on the home 1. Mount the CCIM on the home position. position. [Entry In/Out]SCM Cover Open 1. Check the SCM(2) Lock state. 2. Execute initialization. [Entry In/Out]Cassette2 is not on the home position. 1. Check whether the Cassette2(15) is on the home position. 2. Execute initialization. [Entry In]CCIM32 EVO CST install signal is detected at 1. If EVO CST is installed, find CN58 connector on mainboard and then insert exact none CCIM32 board. cable. 2. If EVO CST is not installed, repair the mainboard. [Entry In/Out]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Entry In/Out]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Entry In/Out]Media remaining at the Print part 1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization.
I3845
[Entry In/Out]Media remaining at the Print part
1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization.
I3846
1. Mount the INK cartridge ASSY on the home position.
I3855
[Entry In/Out]INK cartridge assy is not on the home position. [Entry In/Out]ALG, Recog moving path motors do not run. [Entry In/Out]PRT, RT Box, Reject entry part motors do not run. [Entry In/Out]Media remain on the moving path.
I3859
[Entry In/Out]Media remain on the moving path.
I385A
[Entry In/Out] The number of notes in the cassette is not consistent.
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I385B
[Entry In/Out] The number of notes in the cassette is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I385C
[Entry In/Out]The number of notes in the RT box is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I385D
[Entry In/Out] The number of notes passed 3WayGate1 and 2 is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I3861
[Entry In/Out]RT Box Full.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I3862
[Entry In/Out]Media remain on the moving path.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I3866
[Entry In/Out] Timeout of the 3Way-Gate1 and 2 operation occurs.
1. Open the BM2(7) and remove the residual media at the moving path (7, 8). 2. Open the door of Reject(9) part and remove the residual media. 3. Open the BM2(12) and remove the residual media at the moving path (10, 11). 4. Execute initialization.
I3867
[Entry In/Out]Timeout occurs in operation.
1. Remove the residual media in the device. 2. Execute initialization.
I3851 I3852
© Hyosung TNS Inc. All Rights Reserved.
396
Error Code manual
Problem Code I3868
CCIM - Error Code List
Problem Description
Troubleshooting
I386D
[Entry In/Out]Timeout of forced inhale at the Bundle part [Entry In/Out]CST2 operation timeout (Bundle->Escrow>CST2) [Entry In/Out]Timeout occurs while resetting in Bundle mode (Retract) [Entry In/Out]Timeout occurs during preparing for CST2 store [Entry In/Out]Timeout occurs while resetting in Bundle mode (CST2) [Entry In/Out]CST1 store timeout (Escrow->CST2)
I386E
[Entry In/Out]CST2 store timeout (Escrow->CST2)
I386F I3870
[Entry In/Out]Timeout of checking residual media in Bundle occurs during initialization. [Entry In/Out]An internal program error of the device
I3871
[Entry In/Out]An internal program error of the device
I3869 I386A I386B I386C
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media at the Escrow part (12). 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the pollution. 3. If no alien material exists, check whether the sensor is polluted. 4. Execute CCIM initialization.
I38C0
1. Remove the residual media in the device. 2. Execute initialization. [Entry In/Out]Detects residual media at the Reject part 1. Remove the residual media in the device. 2. Execute initialization. [Entry In/Out]A fault occurs while preparing for BC part. 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. [Entry In/Out]BC response timeout. 1. Check the cable connecting between Main and BC (Connector CN37). [Entry In/Out] The number of notes which have passed 1. Remove the residual media in the device. BC is not consistent with that of Escrow and Reject. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. [Entry In/Out]BC operation is not completed. 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. [Entry In/Out]CCIM32 I/F was changed without setting. 1. System restart
I38E0
[Entry In/Out]Anomaly of check information
I38F1
An internal program error of the device.
I38FF
[Entry In/Out] Failed to move to 3-Way 1 or 3-Way 2 Gate position
I3B01
[Entry In/Out] Jam at the BC entry sensor (BCS01,BCS02). [Entry In/Out] Jam at the Align detection sensor (AAS02).
I3872 I3879
I387A I387B
I387C
I3B02
1. Remove the residual media in the device. 2. Execute initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (7, 8, 9, 10). 2. Execute initialization. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I3B03
[Entry In/Out] Jam at the Align detection sensor (AAS03).
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I3B04
[Entry In/Out] Jam at the Recog detection sensor (RCS01).
I3B05
[Entry In/Out] Jam at the Align detection sensor (AAS05)
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 6. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I3B06
[Entry In/Out] Jam at the Align detection sensor (AAS06).
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
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397
Error Code manual
Problem Code I3B07
I3B09 I3B12
I3B15 I3B16
I3B18
I3B19 I3B21 I3B22 I3B23 I3B24 I3B25 I3B26 I3B27 I3B28 I3B29 I3B2A I3B2B
CCIM - Error Code List
Problem Description
Troubleshooting
[Entry In/Out]Jam at Recog exit moving path sensor (FDS07)
1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM5 moving path to remove the residual media. [Entry In/Out]Jam at Recog exit moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials. (FDS07). 2. Check the 3Way-Gate1 operation state (FDM06) [Entry In/Out]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Entry In/Out]Jam at Escrow entry sensor (FDS15) 1. Open the BM6 moving path and then remove the residual media and alien materials. [Entry In/Out]Jam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien (FDS16) materials. 2. Check the arrangement state of banknotes in the RT box. [Entry In/Out]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and (FDS18) Cassette1(14) entry. 2. Execute initialization. [Entry In/Out]Jam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11). (FDS19) 2. Execute initialization. [Entry In/Out] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Entry In/Out] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Entry In/Out] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Entry In/Out] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Entry In/Out] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Entry In/Out] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Entry In/Out] Jam at the BC entry sensor (BCS01). 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. [Entry In/Out] Jam at the BC entry sensor (BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. [Entry In/Out] Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials. (BCS01,BCS02). 2. Check the BC Lock state. [Entry In/Out]Jam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien materials. [Entry In/Out]Jam at the Align entry detection sensor 1. Open the alignment(4) cover and remove the residual media and alien materials. (AAS06). 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I3B2C
[Entry In/Out]Align detection sensor (AAS05) jam
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I3B2D
[Entry In/Out]Align detection sensor (AAS03) jam.
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I3B2E
[Entry In/Out]Recog detection sensor (RCS01) jam.
I3B2F
I3B30
I3B31 I3B32
I3B33
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. [Entry In/Out]Jam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien (FDS07) material. 2. Open the BM3 moving path to remove the residual media. [Entry In/Out]Jam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien (FDS23). material. 2. Open the BM3 moving path to remove the residual media. [Entry In/Out]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials. (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06) [Entry In/Out]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Entry In/Out]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and (FDS18) Cassette1(14) entry. 2. Execute initialization.
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398
Error Code manual
Problem Code I3B34
CCIM - Error Code List
Problem Description
Troubleshooting
[Entry In/Out]Jam at the sensor (NCS07) detecting the number of papers which enter into the Cassette1.
1. Check residual media or alien materials at the Cassette1(14) entry and remove those.
I3B35
[Entry In/Out]Reject detection sensor (RJS08 jam.
I3B36
[Entry In/Out]Print detection sensor (PRS01) jam.
I3B37
[Entry In/Out]Jam at RT Box entry detection sensor (FDS16)
I3B38
[Entry In/Out]Jam at RT Box full sensor (RTS02) jam
1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I3B39
[Entry In/Out]Jam at Cassette2entry detection sensor (FDS19) [Entry In/Out]Jam at the sensor (CCS07) detecting the number of papers which enter into the Cassette2.
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those.
I3C01
[Entry In/Out]FDS01 Light Time out(280ms) fault when separating media.
1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted
I3C02
[Entry In/Out]FDS02 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I3C03
[Entry In/Out]FDS03 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I3C04
[Entry In/Out]FDS04 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I3C05
[Entry In/Out]FDS05 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I3C06
[Entry In/Out]FDS03, 04 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I3C07
[Entry In/Out]BCS01 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I3C08
[Entry In/Out]BCS02 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I3B3A
© Hyosung TNS Inc. All Rights Reserved.
399
Error Code manual
Problem Code I3C09
CCIM - Error Code List
Problem Description
Troubleshooting
[Entry In/Out]BCS01,BCS02 Light Timeout(500ms) fault 1. SCM(2) Open when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I3C0A
[Entry In/Out]FDS15 Light Timeout fault
I3C0B
[Entry In/Out]Align entry detection sensor (AAS06) is not reached (Light JAM) when separating media.
I3C0C
[Entry In/Out]AAS05 Light Timeout fault
I3C0D
[Entry In/Out]AAS03 Light Timeout fault
I3C0E
[Entry In/Out]RCS01 Light Timeout fault
I3C0F
[Entry In/Out]FDS07 Light Timeout fault
I3C10
[Entry In/Out]FDS23 Light Timeout fault
I3C11
[Entry In/Out]FDS09 Light Timeout fault
I3C12
[Entry In/Out]FDS12 Light Timeout fault
I3C13
[Entry In/Out]FDS18 Light Timeout fault
I3C14
[Entry In/Out]NCS07 Light Timeout fault
I3C15
[Entry In/Out]RJS08 Light Timeout fault
I3C16
[Entry In/Out]PRS01 Light Timeout fault
I3C17
[Entry In/Out]FDS16 Light Timeout fault
I3C18
[Entry In/Out]RTS02 Light Timeout fault
I3C19
[Entry In/Out]FDS19 Light Timeout fault
I3C1A
[Entry In/Out]CCS07 Light Timeout fault
I3D01
[Entry In/Out]Error occurred by the notes disorder on the FDS01 [Entry In/Out]Error occurred by the notes disorder on the FDS02 [Entry In/Out]Error occurred by the notes disorder on the FDS03 [Entry In/Out]Error occurred by the notes disorder on the FDS04 [Entry In/Out]Error occurred by the notes disorder on the FDS05 [Entry In/Out]Error occurred by the notes disorder on the FDS03,FDS04 [Entry In/Out]Error occurred by the notes disorder on the BCS01
I3D02 I3D03 I3D04 I3D05 I3D06 I3D07
1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted. 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Execute initialization. 1. Check whether the Cassette2(11) is on the home position. 2. Execute initialization. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state.
© Hyosung TNS Inc. All Rights Reserved.
400
Error Code manual
Problem Code I3D08
CCIM - Error Code List
Problem Description
Troubleshooting
[Entry In/Out]Error occurred by the notes disorder on the BCS02 [Entry In/Out]Error occurred by the notes disorder on the BCS01,BCS02 [Entry In/Out]Error occurred by the notes disorder on the FDS15 [Entry In/Out]Error occurred by the notes disorder on the AAS06
1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I3D0C
[Entry In/Out]Error occurred by the notes disorder on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I3D0D
[Entry In/Out]Error occurred by the notes disorder on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I3D0E
[Entry In/Out]Error occurred by the notes disorder on the RCS01
I3D0F
[Entry In/Out]Error occurred by the notes disorder on the FDS07
I3D10
[Entry In/Out]Error occurred by the notes disorder on the FDS23
I3D11
[Entry In/Out]Error occurred by the notes disorder on the FDS09 [Entry In/Out]Error occurred by the notes disorder on the FDS12
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. "1. Open the BM2(7) Upper Guide and remove the residual media and alien material.2. Open the BM3 moving path to remove the residual media.3. Check FDM05 solenoid and Gate." 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I3D09 I3D0A I3D0B
I3D12
I3D13
[Entry In/Out]Error occurred by the notes disorder on the FDS18
I3D14
[Entry In/Out]Error occurred by the notes disorder on the NCS07 [Entry In/Out]Error occurred by the notes disorder on the RJS08 [Entry In/Out]Error occurred by the notes disorder on the PRS01
I3D15 I3D16
I3D17
[Entry In/Out]Error occurred by the notes disorder on the FDS16
I3D18
[Entry In/Out]Error occurred by the notes disorder on the RTS02
I3D19
[Entry In/Out]Error occurred by the notes disorder on the FDS19 [Entry In/Out]Error occurred by the notes disorder on the CCS07 [Entry In/Out]Continuous note gap disorder error on the FDS01 [Entry In/Out]Continuous note gap disorder error on the FDS02 [Entry In/Out]Continuous note gap disorder error on the FDS03 [Entry In/Out]Continuous note gap disorder error on the FDS04 [Entry In/Out]Continuous note gap disorder error on the FDS05 [Entry In/Out]Continuous note gap disorder error on the FDS03,FDS04 [Entry In/Out]Continuous note gap disorder error on the BCS01
I3D1A I3D33 I3D34 I3D35 I3D36 I3D37 I3D38 I3D39
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state.
© Hyosung TNS Inc. All Rights Reserved.
401
Error Code manual
Problem Code I3D3A I3D3B I3D3C I3D3D
CCIM - Error Code List
Problem Description
Troubleshooting
[Entry In/Out]Continuous note gap disorder error on the BCS02 [Entry In/Out]Continuous note gap disorder error on the BCS01,BCS02 [Entry In/Out]Continuous note gap disorder error on the FDS15 [Entry In/Out]Continuous note gap disorder error on the AAS06
1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I3D3E
[Entry In/Out]Continuous note gap disorder error on the 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove AAS05 media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I3D3F
[Entry In/Out]Continuous note gap disorder error on the 1. Open the alignment(4) cover and remove the residual media and alien materials. AAS03 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I3D40
[Entry In/Out]Continuous note gap disorder error on the 1. Remove the internal media and alien materials in the Recognition(5). RCS01 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. [Entry In/Out]Continuous note gap disorder error on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien FDS07 material. 2. Open the BM3 moving path to remove the residual media. [Entry In/Out]Continuous note gap disorder error on the 1. Open the BM2(7) Upper Guide and remove the residual media and alien FDS23 material. 2. Open the BM3 moving path to remove the residual media. [Entry In/Out]Continuous note gap disorder error on the 1. Open the BM2(7) and then remove the residual media and alien materials. FDS09 2. Check the 3Way-Gate1 operation state (FDM06) [Entry In/Out]Continuous note gap disorder error on the 1. Open the third moving path (8) and then remove the residual media and alien FDS12 materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Entry In/Out]Continuous note gap disorder error on the 1. Open the BM2(7) and remove the residual media at the moving path (6) and FDS18 Cassette1(14) entry. 2. Execute initialization. [Entry In/Out]Continuous note gap disorder error on the 1. Check residual media or alien materials at the Cassette1(14) entry and remove NCS07 those. [Entry In/Out]Continuous note gap disorder error on the 1. Remove the residual media in the device. RJS08 2. Execute initialization. [Entry In/Out]Continuous note gap disorder error on the 1. Open the third moving path (8) and then remove the residual media and alien PRS01 materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Entry In/Out]Continuous note gap disorder error on the 1. Open the BM3 moving path and then remove the residual media and alien FDS16 materials. 2. Check the arrangement state of banknotes in the RT box. [Entry In/Out]Continuous note gap disorder error on the 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). RTS02 2. Remove the notes in the Retract Box. 3. Execute initialization.
I3D41
I3D42
I3D43 I3D44
I3D45
I3D46 I3D47 I3D48
I3D49
I3D4A
I3D4B I3D4C I3E01 I3E02 I3E03 I3E04 I3E05 I3E06 I3E07
[Entry In/Out]Continuous note gap disorder error on the FDS19 [Entry In/Out]Continuous note gap disorder error on the CCS07 [Entry In/Out]Error occurred by the Transport Path on the FDS01 [Entry In/Out]Error occurred by the Transport Path on the FDS02 [Entry In/Out]Error occurred by the Transport Path on the FDS03 [Entry In/Out]Error occurred by the Transport Path on the FDS04 [Entry In/Out]Error occurred by the Transport Path on the FDS05 [Entry In/Out]Error occurred by the Transport Path on the FDS03,04 [Entry In/Out]Error occurred by the Transport Path on the BCS01
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state.
© Hyosung TNS Inc. All Rights Reserved.
402
Error Code manual
Problem Code I3E08
CCIM - Error Code List
Problem Description
Troubleshooting
[Entry In/Out]Error occurred by the Transport Path on the BCS02 [Entry In/Out]Error occurred by the Transport Path on the BCS01,BCS02 [Entry In/Out]Error occurred by the Transport Path on the FDS15 [Entry In/Out]Error occurred by the Transport Path on the AAS06
1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I3E0C
[Entry In/Out]Error occurred by the Transport Path on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I3E0D
[Entry In/Out]Error occurred by the Transport Path on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I3E0E
[Entry In/Out]Error occurred by the Transport Path on the RCS01
I3E0F
[Entry In/Out]Error occurred by the Transport Path on the FDS07
I3E10
[Entry In/Out]Error occurred by the Transport Path on the FDS23
I3E11
[Entry In/Out]Error occurred by the Transport Path on the FDS09 [Entry In/Out]Error occurred by the Transport Path on the FDS12
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I3E09 I3E0A I3E0B
I3E12
I3E13
[Entry In/Out]Error occurred by the Transport Path on the FDS18
I3E14
[Entry In/Out]Error occurred by the Transport Path on the NCS07 [Entry In/Out]Error occurred by the Transport Path on the RJS08 [Entry In/Out]Error occurred by the Transport Path on the PRS01
I3E15 I3E16
I3E17
[Entry In/Out]Error occurred by the Transport Path on the FDS16
I3E18
[Entry In/Out]Error occurred by the Transport Path on the RTS02
I3E19
[Entry In/Out]Error occurred by the Transport Path on the FDS19 [Entry In/Out]Error occurred by the Transport Path on the CCS07 [Entry In/Out]Error occurred by the Transport Path on the CCS11 [Entry In/Out]Error occurred by the Transport Path on the CCS12 [Entry In/Out]Error occurred by the Transport Path on the FDS01 [Entry In/Out]Error occurred by the Transport Path on the FDS02 [Entry In/Out]Error occurred by the Transport Path on the FDS03 [Entry In/Out]Error occurred by the Transport Path on the FDS04 [Entry In/Out]Error occurred by the Transport Path on the FDS05
I3E1A I3E1B I3E1C I3F01 I3F02 I3F03 I3F04 I3F05
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle.
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403
Error Code manual
Problem Code I3F06
CCIM - Error Code List
Problem Description
Troubleshooting
[Entry In/Out]Error occurred by the Transport Path on the FDS03, FDS04 [Entry In/Out]Error occurred by the Return Transport Path( BCS01) [Entry In/Out]Error occurred by the Return Transport Path( BCS02) [Entry In/Out]Error occurred by the Return Transport Path( BCS01,BCS02) [Entry In/Out]Error occurred by the Return Transport Path( FDS15) [Entry In/Out]Error occurred by the Return Transport Path( AAS06)
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I3F0C
[Entry In/Out]Error occurred by the Return Transport Path( AAS05)
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I3F0D
[Entry In/Out]Error occurred by the Return Transport Path( AAS03)
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I3F0E
[Entry In/Out]Error occurred by the Return Transport Path( RCS01)
I3F0F
[Entry In/Out]Error occurred by the Return Transport Path( FDS07)
I3F10
[Entry In/Out]Error occurred by the Return Transport Path( FDS23)
I3F11
[Entry In/Out]Error occurred by the Return Transport Path( FDS09) [Entry In/Out]Error occurred by the Return Transport Path( FDS12)
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) "1. Open the BM3 moving path and then remove the residual media and alien materials.2. Check the arrangement state of banknotes in the RT box.3. Check FDM08 solenoid and Gate." 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I3F07 I3F08 I3F09 I3F0A I3F0B
I3F12
I3F13
[Entry In/Out]Error occurred by the Return Transport Path( FDS18)
I3F14
[Entry In/Out]Error occurred by the Return Transport Path( NCS07) [Entry In/Out]Error occurred by the Return Transport Path( RJS08) [Entry In/Out]Error occurred by the Return Transport Path( PRS01)
I3F15 I3F16
I3F17
[Entry In/Out]Error occurred by the Return Transport Path( FDS16)
I3F18
[Entry In/Out]Error occurred by the Return Transport Path( RTS02)
I3F19
I4084
[Entry In/Out]Error occurred by the Return Transport Path( FDS19) [Entry In/Out]Error occurred by the Return Transport Path( CCS07) [Deposit Count/Check]CEN Bundle Cover Open Error
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. 1. Check CEN Bundle Cover Status
I40C1
An internal program error of the device.
I40C2
An internal program error of the device.
I40C3
An internal program error of the device.
I40CF
An internal program error of the device.
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization.
I3F1A
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404
Error Code manual
Problem Code I40D8
I4102 I4103 I4104 I4105 I4106
I4107
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Count/Check]Narrow media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
[Deposit Count/Check]Cassette1 Task force shut down. "1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization." An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Count/Check]Cassette1 position or door open 1. Check the Cassette1(14) installation state and door open state. fault 2. Check Cassette1 home position (NCS01) sensor connection cable. [Deposit Count/Check] Fault of causing retry of moving 1. Check the jam when moving the push plate left/right/vertically and manually. the Cassette1 Push Plate Bottom position. 2. Check the Cassette1 push plate motor (NCM01) running and cable connection.
[Deposit Count/Check]Jam at the sensor (NCS07) detecting the number of papers which enter into the Cassette1. [Deposit Count/Check] Fault of causing retry of moving the Cassette1 Push Plate top position.
1. Check residual media or alien materials at the Cassette1(14) entry and remove those.
I4109
[Deposit Count/Check] Fault of exceeding the retries when the Cassette1 Clamp failed to move to the position (NCS08 Light).
I410A
[Deposit Count/Check] Fault that the home position is not detected even when the Cassette1 Clamp is running at the home position (NCS08 Light).
I410B
[Deposit Count/Check] Failure to detect the bottom (NCS05) when the Cassette1 Push Plate Stack moves
I4112
An internal program error of the device.
I4113
An internal program error of the device.
I4114
An internal program error of the device.
I4202
[Deposit Count/Check]Cassette2 Task force shut down.
I4203
An internal program error of the device.
I4204
An internal program error of the device.
I4205
[Deposit Count/Check]Cassette2 position of door open fault [Deposit Count/Check] Fault of causing retry of moving the Cassette2 Push Plate Bottom position.
1. Check the Cassette1 media guide motor (NCM02) running and cable connection. 2. If the same fault continuously occurs after checking the device, replace the Cassette1(14) 1. Check the Cassette1 media guide motor (NCM02) running and cable connection. 2. If the same fault continuously occurs after checking the device, replace the Cassette1(14) 1. Check the arrangement state of banknotes in the Cassette. 2. Check the Stack position sensor (NCS06) lever operation state. 3. If the Push Plate is not at the bottom, check the alien materials at the Cassette1 Bottom sensor(NCS05). 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. "1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization." 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Check the Cassette2(15) installation state and door open state. 2. Check Cassette2 home position (CCS01) sensor connection cable. 1. Check the jam when moving the push plate left/right/vertically and manually. 2. Check the Cassette2 push plate motor (CCM01) running and cable connection.
I4108
I4206
I4207
I4208
I4209
1. Check the arrangement state of the banknotes in the Cassette1(14). 2. Check the stack position (NCS06) and the media entry detection (NCS09) prism state. 3. If the same fault continuously occurs after checking the device, replace the Cassette1(14)
[Deposit Count/Check]Jam at the sensor (CCS07, CCS11, CCS12) detecting the number of papers which enter into the Cassette2. [Deposit Count/Check] Fault of causing retry of moving the Cassette2 Push Plate top position.
1. Check residual media or alien materials at the Cassette2(15) and remove those. 2. Check the installation status of Cassette and sensors.
[Deposit Count/Check] Fault of exceeding the retries when the Cassette2 Clamp failed to move to the position (CCS08 Light).
1. Check the Cassette2 media guide motor (CCM02) running and cable connection. 2. If the same fault continuously occurs after checking the device, replace the Cassette2(15).
1. Check the arrangement state of the banknotes in the Cassette2(15). 2. Check the stack position (CCS06) and the media entry detection (CCS09) prism state. 3. If the same fault continuously occurs after checking the device, replace the Cassette2(15)
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405
Error Code manual
Problem Code I420A
I420B
I4210 I4212 I4213 I4214 I4301
I4302
I4303
I4304
I4305
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Count/Check] Fault that the home position is not detected even when the Cassette2 Clamp is running at the home position (CCS08 Light).
1. Check the Cassette2 media guide motor (CCM02) running and cable connection. 2. If the same fault continuously occurs after checking the device, replace the Cassette2(15) [Deposit Count/Check] Failure to detect the bottom 1. Check the arrangement state of banknotes in the Cassette. (CCS05) when the Cassette2 Push Plate Stack moves. 2. Check the Stack position sensor (CCS06) lever operation state. 3. If the Push Plate is not at the bottom, check the alien materials at the Cassette2 Bottom sensor(CCS05). [Deposit Count/Check]The installation status of ccim32 1. Check the installation status of Cassette and sensors. cst was changed while transaction. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Count/Check]Low-speed moving path sensor 1. Open the door at the Bundle side and remove the residual media. fault. 2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted. 4. Initialize the device. [Deposit Count/Check]Low-speed moving path up fault 1. Check whether the Bundle low-speed moving path (BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. [Deposit Count/Check]Low-speed moving path down 1. Check whether the Bundle low-speed moving path (BDM02) is running. fault 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. [Deposit Count/Check]Shutter sensor fault. 1. Check and remove the alien materials in the Bundle Shutter Open (BDS11) and Close(BDS12) sensors. 2. If no alien material exists, check whether the sensor is polluted. [Deposit Count/Check]Shutter Open fault. 1. Check whether the part connected to the external shutter normally operates. 2. Check whether the shutter driving motor (BDM01) runs. 3. Check the motor connection cable.
I4306
[Deposit Count/Check]Shutter Close fault.
1. Check whether the part connected to the external shutter normally operates. 2. Check whether the shutter driving motor (BDM01) runs. 3. Check the motor connection cable.
I4307
[Deposit Count/Check]Billpress sensor fault.
I4308
[Deposit Count/Check]Billpress moving path position startup fault
"1. Remove if any residue in bundle bill press (BDS15, BDS16) module.2. If no residue, clean if any contamination on sensors in bundle bill press." 1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press home Position (BDS15) sensor. 4. If no alien material exists, check whether the sensor is polluted.
I4309
[Deposit Count/Check]Billpress separation position startup fault.
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If the Billpress is up, check whether the state is BDS18 Dark. 4. If it is not dark, move the P Roller and check whether the state of BDS18 is changed.
I430A
[Deposit Count/Check]Billpress residual position startup fault.
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press Up/Down (BDS16) sensor. 4. If no alien material exists, check whether the sensor is polluted
I430B
[Deposit Count/Check]Billpress Reject position startup fault.
"1. Remove if any residue in bundle(1) module.2. Remove if any residue in bill press.3. Remove if any residue in sensors (BDS15, BDS16) of bundle bill press.4. Clean if any contamination of sensors (BDS15, BDS16) of bundle bill press."
I430D
[Deposit Count/Check]Media remaining at the Bundle.
1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.
I430F
[Deposit Count/Check] Sensor fault when preparing for 1. Check the inside of the Bundle(1). separation of media. 2. Remove the notes and alien materials in the Bundle entry part (BDS01, BDS02) sensors. 3. If no alien material exists, check whether the sensor is polluted.
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406
Error Code manual
Problem Code I4312
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Count/Check] Fault of receiving media returned due to low-speed moving path up.
1. Open the door at the Bundle side and remove the residual media. 2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted. 4. Initialize the device.
I4315
An internal program error of the device.
I4318
An internal program error of the device.
I4319
[Deposit Count/Check]BDS06 Dark Timeout when performing low-speed moving path down
I4321
[Deposit Count/Check] Fault of exceeding the limit of media separation trials.
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path media is polluted when the same error occurs after initialization. 1. Check the inside of the Bundle(1). 2. Remove the alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted
I4322 I4324 I4331
[Deposit Count/Check]BDM03 Motor do not run. [Deposit Count/Check]BDM05 Motor do not run. [Deposit Count/Check]Bundle Align Sensor(BDS13) Dark fault
1. Check BDM03 Motor Operation. 1. Check BDM05 BillPress Motor Operation. 1. Check Alignment Sensor and Motor in Bundler module. 2. Check the inside of the Bundle(1). 3. Remove the alien materials in the Bundle(1). 4. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 5. If no alien material exists, check whether the Bundle sensor is polluted
I4332
[Deposit Count/Check]Bundle Align Sensor(BDS13) Light fault
1. Check Alignment Sensor and Motor in Bundler module. 2. Check the inside of the Bundle(1). 3. Remove the alien materials in the Bundle(1). 4. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 5. If no alien material exists, check whether the Bundle sensor is polluted
I4335
[Deposit Count/Check]WET NOTE detected
1. Check the inside of the Bundle(1). 2. Remove the alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted
I4340
[Deposit Count/Check] BDS07 Light fault when separating media.
"1. Check and remove if any residue or dirt in bundle (1) note separation module.2. If no residue or dirt in the bundle(1), check and remove if any residue or dirt in sensors of the bundle module.3. If no residue or dirt in the sensors of the bundle(1), clean if any contamination of sensors in bundle(1) module.4. Execute initialization."
I4341
[Deposit Count/Check]BDS08,09 Light Timeout fault when separating media.
"1. Check and remove if any residue or dirt in bundle (1) note separation module.2. If no residue or dirt in the bundle(1), check and remove if any residue or dirt in sensors of the bundle module.3. If no residue or dirt in the sensors of the bundle(1), clean if any contamination of sensors in bundle(1) module.4. Execute initialization."
I4342
[Deposit Count/Check]FDS01 Light Timeout fault when "1. Check and remove if any residue or dirt in bundle (1) note separation module separating media. and SCM (Separator Control Module).2. If no residue or dirt in the bundle(1), check and remove if any residue or dirt in sensors of the bundle module.3. If no residue or dirt in the sensors of the bundle(1), clean if any contamination of sensors in bundle(1) module.4. Execute initialization."
I4343
[Deposit Count/Check]FDS03, 04 Light Timeout fault when separating media.
I4344
[Deposit Count/Check] FDS02 and 05 Light Timeout fault when separating media.
I4345
[Deposit Count/Check]SCM residual fault when separating media.
"1. Open SCM(2) for cleaning.2. Remove if any residue in SCM separation dispense checking sensor. (FDS01)3. Clean if any contamination on FDS01 sensor.4. Lock SCM firmly in order to prevent the half lock." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
© Hyosung TNS Inc. All Rights Reserved.
407
Error Code manual
Problem Code I4346
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Count/Check] Align entry detection sensor (AAS06) is not reached (Light JAM) when separating media.
1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I4349
[Deposit Count/Check]2 or more media are separated at one time.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I434A
[Deposit Count/Check]Bundle Sub action Timeout
I434B
[Deposit Count/Check] After Detect Front Edge at FDS03/04, Detect 2 or more media at Bundle. [Deposit Count/Check] After align, Detect 2 or more media at Bundle. [Deposit Count/Check]2 or more media are separated at one time.
1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. "1. SCM / Bundle Open.2. Remove the notes at SCM and Bundle."
I4353 I4359
I4360 I4369
I4370
I4371
I4372
[Deposit Count/Check]Media remaining at the SCM and BC part [Deposit Count/Check]2 or more media are separated at one time.
"1. SCM / Bundle Open.2. Remove the notes at SCM and Bundle." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted. 1. Open the SCM(2) and BC(3) cover and remove the residual media. 2. Execute initialization. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
[Deposit Count/Check] Detecting upward operation fail 1. Check whether the Bundle low speed moving path(BDM02) is running. at the low speed moving path in throat part. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. [Deposit Count/Check] Detecting downward operation 1. Check whether the Bundle low speed moving path(BDM02) is running. fail at the low speed moving path in throat part. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. [Deposit Count/Check] Sensor fail at the low speed 1. Open the door at the Bundle side and remove the residual media. moving path in throat part. 2. Check and remove the alien materials in the Bundle low speed wheel position control(BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted. 4. Initialize the device.
I4379
[Deposit Count/Check]2 or more media are separated at one time.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I4385
[Deposit Count/Check] CEN Bundle Detecting Error
I43D2
[Deposit Count/Check]Ultrasonic sensor does not operate.
I43D3 I43D4
[Deposit Count/Check]BC Module Timeout. [Deposit Count/Check]Short media.
"1. Execute CCIM initialization action. 2. Check the Bundle low speed moving path(BDM02) and BDS03, BDS13 Sensor Status." 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 3. Check whether the SCM internal ultrasonic sensor (FDS06) is polluted when the same error occurs after rebooting. 1. Check the cable connecting between Main and BC (Connector CN37). 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I43D6
[Deposit Count/Check]Double notes are detected.
1. Double notes discharge reject code 2. If this case frequently occurs, check the state of the separation roller in the Bundle(1).
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408
Error Code manual
Problem Code I43D8
I43F0 I43F8
I43FF I4401 I4402 I4403 I4404 I4405 I4406 I4407 I4501 I4502 I4503
I4504
I4505
I4506
I4507
I4508
I4509
I450A
I450B
I450C
CCIM - Error Code List
Problem Description [Deposit Count/Check]Narrow media.
Troubleshooting 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
An internal program error of the device.
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Count/Check]Short media. "1. SCM(2) Open.2. Remove the notes and alien materials in the SCM and the Bundle.3. Check the SCM Half Lock state.4. If no alien material exists in the SCM, check whether the BDS08, BDS09 are polluted." [Deposit Count/Check]Bundle module force shutdown. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Count/Check]The limit of retries to acquire the 1. Check the cable connecting between Main and BC (Connector CN37). BC data has been exceeded. [Deposit Count/Check]Abnormal BC response 1. Check the cable connecting between Main and BC (Connector CN37). command. [Deposit Count/Check]Anomaly of Checksum(BCC) for 1. Check the cable connecting between Main and BC (Connector CN37). BC reception. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Entry In/Out]Escrow entry (ESS03, ESS04) residual 1. Open the Escrow Part(12). fault when preparing for media winding when Escrow 2. Remove the media at the Escrow Drum residual check (ESS03) and output has the media check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Count/Check]Tape End (ESS07) detection 1. Open the Escrow Part(12). fault when preparing for media winding when Escrow 2. Manually remove media from Escrow. has media. 3. Initialize. [Deposit Count/Check]Escrow entry (ESS03, ESS04) 1. Open the Escrow Part(12). residual fault when preparing for media winding when 2. Remove the media at the Escrow Drum residual check (ESS03) and output Escrow has no media check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Count/Check]Media remaining in Escrow 1. Open the Escrow Part(12). (ESS03, ESS04) when preparing for media winding 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and when Escrow has no media the pollution. 3. Execute CCIM initialization. [Deposit Count/Check]Residual media at the Escrow 1. Open the Escrow Part(12). entry part (ESS03, ESS04) when preparing for media 2. Remove the media at the Escrow Drum residual check (ESS03) and output discharge check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Count/Check]Escrow Tape Start(ESS06) 1. Open the Escrow part (12) and remove the ESS06 media and pollution. detection fault when preparing for media discharge. 2. Rotate the Escrow Knob in clock-wise three times. 3. Execute CCIM initialization. [Deposit Count/Check]Residual media at the Escrow 1. Open the Escrow Part(12). entry part (ESS03, ESS04) when resetting the Escrow 2. Remove the media at the Escrow Drum residual check (ESS03) and output Mode check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Count/Check]Residual media at the Escrow 1. Open the Escrow Part(12). (ESS01, ESS02, ESS03, ESS04) when reset the 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and Escrow mode the pollution. 3. Execute CCIM initialization. [Deposit Count/Check] Residual media at the Escrow 1. Open the Escrow Part(12). output check sensor before the Trigger sensor detects 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) deflecting when winding the media. sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Count/Check]Escrow Tape End (ESS07) 1. Open the Escrow part (12) and remove the ESS07 media and pollution. detection fault when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization.
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409
Error Code manual
Problem Code I450D
I450E
I450F
I4510 I4511
I4512
I4513
I4514
I4515 I4516
I4517
I4518
I4519
I451A
I451B
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Count/Check]Escrow Full (ESS05) detection fault when executing media winding.
1. Open the Escrow part (12) and remove the ESS05 media and pollution. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. [Deposit Count/Check]Light jam at the Escrow output 1. Open the Escrow Part(12). check sensor (ESS04) when executing media winding. 2. Remove the media between the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Count/Check]Dark jam at the Escrow output 1. Open the Escrow Part(12). check sensor (ESS04) when executing media winding. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Count/Check]Jam between the Escrow entry 1. Open the Escrow Part(12). sensors (ESS03, ESS04) and (FDS15) while storing 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) the media. sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Count/Check]Jam between the Escrow entry 1. Open the Escrow Part(12). (ESS04) and (FDS15) when processing drum full while 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) storing the media. sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Count/Check]Escrow Tape End (ESS07) 1. Open the Escrow part (12) and remove the ESS07 media and pollution. detection fault when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. [Deposit Count/Check]Escrow Full (ESS05) detection 1. Open the Escrow part (12) and remove the ESS05 media and pollution. fault when storing additional media while terminating 2. Rotate the Escrow Knob in counterclock-wise three times. media winding. 3. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Count/Check] Residual detection (ESS03) 1. Open the Escrow Part(12). Jam before Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization. [Deposit Count/Check]Light jam at the Escrow output 1. Open the Escrow Part(12). check sensor (ESS04) when outputting the media. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01). [Deposit Count/Check]Residual media in the Escrow (ESS01, ESS02) when preparing for media discharge.
1. Open the Escrow Part(12). 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. [Deposit Count/Check] Escrow Trigger2 (ESS04) is not 1. Open the Escrow Part(12). detected and timeout occurs when outputting the 2. Remove the ESS04 media and pollution. media. 3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01). [Deposit Count/Check] Residual detection sensor (ESS03) Jam before Escrow Drum when outputting the media. [Deposit Count/Check]Jam at the Escrow output check sensor (ESS04) when outputting the media.
I451C
[Deposit Count/Check]Residual media in the Escrow (ESS01, ESS02) when preparing for media discharge.
I4520
[Deposit Count/Check]Tape Start (ESS06) detection fault in Escrow Drum winding.
I4521
An internal program error of the device.
I4522
[Deposit Count/Check]Tape Start (ESS06) is not lightdetected in Escrow Drum winding.
I4523
An internal program error of the device.
I4524
[Deposit Count/Check]Residual media at the Escrow entry part (ESS03, ESS04) when detecting tape start after rewinding the Escrow
1. Open the Escrow Part(12). 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the Escrow Part(12). 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization.
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410
Error Code manual
Problem Code I4525
CCIM - Error Code List
Problem Description
Troubleshooting
I4526
[Deposit Count/Check]Residual media at the Escrow entry part (ESS03, ESS04) when detecting tape start after rewinding the Escrow Drum
I4527
[Deposit Count/Check]Residual media at the Escrow entry part (ESS03, ESS04) before detecting tape end after winding the Escrow Drum
I4528
[Deposit Count/Check]Tape End (ESS07) is not detected in Escrow Drum winding .
I4529
[Deposit Count/Check]The Escrow Drum hole is not detected on the home position (ESS01, ESS02). .
1. Open the Escrow Part(12). 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS07 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization.
I452A
[Deposit Count/Check]The Escrow Drum hole is not detected on the home position (ESS01, ESS02). .
1. Open the Escrow Part(12). 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization.
I452B
[Deposit Count/Check] When both of Escrow Tape Start (ESS06) sensor and the End (ESS07) sensor are detected simultaneously . [Deposit Count/Check]When checking the residual media in the Escrow and tape end (ESS07) is detected so that retry is made, the number of retries exceeds the limit. .
1. Open the Escrow Part(12). 2. Remove the ESS06 and ESS07 media and pollution. 3. Execute CCIM initialization.
[Deposit Count/Check]Empty (ESS01, ESS02) Light is not detected while checking the residual media in the Escrow. . [Deposit Count/Check]The residual media before the Escrow entry or Drum is detected (ESS04, ESS03) while winding the media.(Cash mode)
1. Open the Escrow Part(12). 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization.
I452C
I452D
I452E
[Deposit Count/Check]Tape Start (ESS06) is not lightdetected in Escrow Drum rewinding.
I452F
[Deposit Count/Check]The residual media before the Escrow entry or Drum is detected (ESS04, ESS03) while winding the media.(Check mode)
I4530
[Deposit Count/Check]The residual media before the Escrow entry or Drum is detected (ESS04, ESS03) while rewinding the media.(Cash mode)
I4531
[Deposit Count/Check]The residual media before the Escrow entry or Drum is detected (ESS04, ESS03) while rewinding the media.(Check mode)
I4580
[Deposit Count/Check]Receives a command which says to unwind the roll of the Escrow until exceeding the number of winding media. An internal program error of the device.
I45F1 I4602
I4603
I4604
1. Open the Escrow Part(12). 2. Remove the ESS07 media and pollution. 3. Execute CCIM initialization.
1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor) 2. Execute initialization.
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Count/Check]Batch moving stage down fail. 1. Check whether the reject batch return stage down detection (RJS07) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running. [Deposit Count/Check]Batch moving stage up fail. 1. Check whether the reject batch return stage up detection (RJS06) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running. [Deposit Count/Check]Batch moving stage sensor fault. 1. Check whether the reject batch return stage down detection (RJS07) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running.
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411
Error Code manual
Problem Code I4605
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Count/Check]The media at the reject part is not moved to the Bundle output check sensor (RJS09) within a specified time.
"1. Open reject door(9) and remove if any residue in reject module.2. If no residue in reject module, check and clean if any contamination of sensors in reject module (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and reject exit (RJS10)."
I4606
[Deposit Count/Check]After moving the media at the Reject part to the Bundle, the media remains at the Reject part.
"1. Open reject door(9) for cleaning.2. Remove if any residue in reject에 module.3. Otherwise, clean if any contamination on sensors, such as RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, and RJS09 in reject module and RJS10 in reject gate."
I4607
[Deposit Count/Check] Before moving the media at the 1. Check the inside of the Bundle(1). Reject to the Bundle, the billpress of the Bundle part is 2. Remove the alien materials of the Billpress. not moved to the Reject position. 3. Check and remove the alien materials in the Bundle Bill Press part (BDS15, BDS16) sensors if there is no alien material in the Billpress. 4. If no alien material exists, check whether the sensor is polluted.
I4608
[Deposit Count/Check]When media are piled at the Reject part, jam occurs at the Reject output check sensor (RJS08). [Deposit Count/Check]Alien media have sequentially entered to the Reject part.
I4609
I460A
"1. Remove if any residue or dirt in reject exit(RJS08) sensor2. Otherwise, clean if any contamination of the sensor."
1. Reject Door(9) Open 2. Remove the notes and alien materials in the Reject. 3. If no alien material exists, check whether the Reject output check sensor (RJS08) is polluted. [Deposit Count/Check]When media abnormally access 1. Remove the notes and alien materials in the Reject output media residual sensor and are piled at the Reject part, the residual media (RJS10). exist at the Reject part (RJS10 Dark). 2. If no alien material exists, check whether the sensor is polluted.
I460B
[Deposit Count/Check]When media abnormally access 1. Remove the notes and alien materials in the Reject output check sensor and are piled at the Reject part, the residual media (RJS08). exist at the Reject part (RJS08 Dark). 2. If no alien material exists, check whether the sensor is polluted.
I460C
An internal program error of the device.
I46F1
[Deposit Count/Check]Reject module force shutdown.
I4702
An internal program error of the device.
I4703
An internal program error of the device.
I4704
An internal program error of the device.
I4705
[Deposit Count/Check]MICR Moving Header Home Position (RCS02) Dark is not detected when Moving Header is moving to Home Position. [Deposit Count/Check]MICR Moving Header Home Position(RCS02) Dark is not detected when Moving Header is moving to Home Position. [Deposit Count/Check] MICR Moving Header Home Position(RCS02) Light is not detected while initializing MICR.
I4706
I4707
I4708
An internal program error of the device.
I4709
An internal program error of the device.
I470A
An internal program error of the device.
I470B
[Deposit Count/Check]Jam occurs at the Recog entry sensor (RCS01) when executing MICR.
I470C
An internal program error of the device.
I4801
An internal program error of the device.
I4802
An internal program error of the device.
I4803
An internal program error of the device.
I4804
An internal program error of the device.
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Check MICR RCM01 Motor(5) operation and alien materials. 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Check MICR RCM01 Motor(5) operation and alien materials. 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Check MICR RCM01 Motor(5) operation and alien materials. 2. Check the cable connected to Moving Header home position(RCS02) sensor. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization.
© Hyosung TNS Inc. All Rights Reserved.
412
Error Code manual
Problem Code I4805
I4806 I4807 I4808 I4809 I480A I480B
I480C
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Count/Check]Bundle part operation timeout
[Deposit Count/Check]Media remaining at the Reject part [Deposit Count/Check]Retract Box is not on the home position. [Deposit Count/Check]Media remains at the first drive part and the BC part or the BC is open. [Deposit Count/Check]Media remaining at the Alignment part [Deposit Count/Check]Media remaining at the Recognition part [Deposit Count/Check]Media remaining at the BM2 connection part
"1. Remove if any residue in bundle(1) module, printer (10, 11) module, or cassette(14, 15).2. Clean if any contamination of sensors in bundle module.3. Execute initialization." 1. Open the door of Reject(9) part and remove the residual media. 2. Execute initialization. 1. Check whether the Retract Box(13) is on the home position. 2. Execute initialization. 1. Remove the residual media at the SCM(2) and BC(3). 2. Execute initialization. 1. Alignment(4) part residual media Execute initialization. "1. Remove if any residue in Recognition(5) module. 2. Execute initialization."
"1. Open BM2(7) and remove if any residue in bill transport(6).2. Clean if any dirt or contamination on sensors in bill transport.3. Lock BM2 firmly.4. Execute initialization" [Deposit Count/Check]Media remaining at 3-Way Gate "1. Open BM2(7) and remove if any residue in bill transport area(7, 8).2. Check and 1 remove if any dirt or damage of 3-way gate 1. 3. Execute initialization."
I480D
[Deposit Count/Check]Media remaining at 3-Way Gate 1. Open the BM2(12) and remove the residual media at the moving path (8, 10). 2 2. Execute initialization.
I480E
[Deposit Count/Check]Media remaining at the Escrow entry part
I480F
[Deposit Count/Check]Media remaining at the Retract entry [Deposit Count/Check]Media remaining at the Cassette1 entry
I4810
I4811 I4812 I4813
I4814 I4815 I4816
I4817 I4818 I4819 I481B I4823
1. Open the BM2(12) and remove the residual media at the moving path (10, 12). 2. Execute initialization.
1. Remove the residual media at the RT box entry (11). 2. Execute initialization. 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. [Deposit Count/Check]Media remaining at the 1. Remove the residual media at the Cassette2 entry (11). Cassette2 entry 2. Execute initialization. [Deposit Count/Check]Cassette1 is not on the home 1. Check whether the Cassette1(14) is on the home position. position. 2. Execute initialization. [Deposit Count/Check]No Cassette. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home position. 2. Execute initialization. [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Count/Check]The media passed AAS06 is not 1. Open ALG(4), RECOG(4), moving path (5), and BM2(7). detected and light-jammed at FDS09 2. Remove the residual media in ALG and moving paths (5, 6, 7). 2. Execute initialization. [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Count/Check]Failed to inhale the media 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Count/Check]BC Cover Open fault. "1. Close BC cover(3) firmly and execute initialization. 2. Check BC lock whether it's in good state.3. If not recovered to normal state, reboot the system."
I4829
[Deposit Count/Check]Media remaining at the Bundle
I482A
[Deposit Count/Check]Error in processing the number of notes at the Reject part
I482B
[Deposit Count/Check]Error in processing the number of notes at the Escrow part
I482C
[Deposit Count/Check]Timeout occurs in operation.
I482D
[Deposit Count/Check]Timeout occurs in operation.
I482E
[Deposit Count/Check]Timeout occurs in operation.
"1. Remove if any residue or dirt in bundle(1) module.2. Clean if any contamination of sensors in bundle(1) module inside." 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 10, 12). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and moving part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and moving part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and moving part (9). 2. Execute initialization.
© Hyosung TNS Inc. All Rights Reserved.
413
Error Code manual
CCIM - Error Code List
Problem Code I482F
[Deposit Count/Check]Timeout occurs in operation.
I4830
[Deposit Count/Check]Timeout occurs in operation.
I4831
[Deposit Count/Check]Media remaining at the Escrow part and the Reject part
I4832
[Deposit Count/Check]BM2 moving part is open.
I4833
[Deposit Count/Check]BM3 moving part is open.
I4834
[Deposit Count/Check]CCIM is not detected on the home position.
I4835
[Deposit Count/Check]SCM Cover Open
I4836 I4841 I4842 I4843 I4844
Problem Description
Troubleshooting 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10, 12). 2. Execute initialization. 1. Check the BM2(7) Lock state. 2. Execute initialization. 1. Check the BM2(7) Lock state. 2. Execute initialization. "1. Lock CCIM firmly if docked loosely.2. Correct if any damage or malfunction of lock mechanism or position sensor of CCIM 3. Execute initialization of CCIM"
"1. Check locking condition of SCM(2).2. Remove if any jam or residue in SCM.3. Execute initialization" [Deposit Count/Check]Cassette2 is not on the home 1. Check whether the Cassette2(15) is on the home position. position. 2. Execute initialization. [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Count/Check]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Count/Check]Media remaining at the Print part 1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization.
I4845
[Deposit Count/Check]Media remaining at the Print part 1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization.
I4846
[Deposit Count/Check]INK cartridge ASSY is not on the home position. [Deposit Count/Check]ALG, moving path motors do not run. [Deposit Count/Check]PRT, RT Box, Reject entry part motors do not run. [Deposit Count/Check]Media remain on the moving path. [Deposit Count/Check]Media remain on the moving path. [Deposit Count/Check]The number of notes in the cassette is not consistent.
1. Mount the INK cartridge ASSY on the home position.
I485B
[Deposit Count/Check]The number of checks in the cassette is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I485C
[Deposit Count/Check]The number of notes in the retract box is not consistent.
I485D
[Deposit Count/Check] The number of notes passed 3Way-Gate1 and 2 is not consistent.
1. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I4861
[Deposit Count/Check]RT Box Full
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I4862
[Deposit Count/Check]A6 Full
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I4866
[Deposit Count/Check] Timeout of the 3Way-Gate1 and 1. Open the BM2(7) and remove the residual media at the moving path (7, 8). 2 operation occurs. 2. Open the door of Reject(9) part and remove the residual media. 3. Open the BM2(12) and remove the residual media at the moving path (10, 11). 4. Execute initialization.
I4867
[Deposit Count/Check]Timeout occurs in operation.
I4851 I4852 I4855 I4859 I485A
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. "1. Remove if any residue in bill transport. 2. Check any dirt or contamination on sensors.3. After cleaning, lock bill transport firmly.4. Execute initialization" 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
1. Remove the residual media in the device. 2. Execute initialization.
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414
Error Code manual
Problem Code I4868 I4869 I486A I486B I486C I486D I486E I486F
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Count/Check]]Timeout of forced inhale at the Bundle part [Deposit Count/Check]CST2 operation timeout (Bundle>Escrow->CST2) [Deposit Count/Check]Timeout occurs while resetting in Bundle mode. [Deposit Count/Check]Timeout of preparing for CST2 store [Deposit Count/Check]Timeout occurs while resetting in Bundle mode (CST2) [Deposit Count/Check]Timeout of preparing for CST1 store (Escrow->CST2) [Deposit Count/Check]Timeout of preparing for CST2 store (Escrow->CST2) [Deposit Count/Check]Timeout of checking residual media in Bundle occurs during initialization
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization.
I4870
[Deposit Count/Check]]An internal program error of the 1. Remove the residual media at the Escrow part (12). device 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the pollution. 3. If no alien material exists, check whether the sensor is polluted. 4. Execute CCIM initialization.
I4871
[Deposit Count/Check]]An internal program error of the device [Deposit Count/Check]Media remaining at the Reject part are detected. [Deposit Count/Check]Fault occurs while the BC part is preparing.
I4872 I4879
I487A I487B
I487C
I487D I487E
I4880 I4881 I4882 I4883 I4884 I4885
I4886
I4887
I4888
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. [Deposit Count/Check]BC response timeout. 1. Check the cable connecting between Main and BC (Connector CN37). [Deposit Count/Check] The number of notes which 1. Remove the residual media in the device. have passed BC is not consistent with that of Escrow 2. Check the BC Cover(3) Lock state. and Reject. 3. Execute initialization. [Deposit Count/Check]BC operation is not completed. 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. [Deposit Count/Check]Error of failure to synchronizing 1. Execute CCIM initialization. recognition (subnormal). 2. Reboot the system when the same error occurs after initialization. [Deposit Count/Check]Status on not operation 1. 셔터내 매체 배출 receiption command(subnormal). 2. Execute Set CCIM Index 3. Execute initialization. [Deposit Count/Check]The maximum number set in the 1. Retract the media residual at the Escrow(12) Escrow is reached (subnormal). 2. Execute initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Initialize] A customer gets notes before retracting those 1. Check the residual media at the Bundle part (1). (subnormal). 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual media in the Bundle(1) are polluted. 3. Execute CCIM initialization. [Deposit Count/Check]A customer gets notes while 1. Check the residual media at the Bundle part (1). retracting those. 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual media in the Bundle(1) are polluted. 3. Execute CCIM initialization. [Deposit Count/Check]A customer gets notes while 1. Check the residual media at the Bundle part (1). retracting those. 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual media in the Bundle(1) are polluted. 3. Execute CCIM initialization. [Deposit Count/Check]A customer gets notes while 1. Check the residual media at the Bundle part (1). retracting those. 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual media in the Bundle(1) are polluted. 3. Execute CCIM initialization.
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415
Error Code manual
Problem Code I4893
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Count/Check]Failure to check the last note at the termination of mid transport path while retracting those. [Initialize]Failure to check Motor Fuse in CCIM main board(BDM06)
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization.
[Deposit Count/Check]CCIM32 I/F was changed without setting. [Deposit Count/Check]Anomaly of check information
1. System restart
[Deposit Count/Check]Jam at the BC entry sensor (BCS01,BCS02). [Deposit Count/Check]Jam at the Align detection sensor (AAS02).
1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I4B03
[Deposit Count/Check]Jam at the Align detection sensor (AAS03).
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I4B04
[Deposit Count/Check]Jam at the Recog detection sensor (RCS01).
I4B05
[Deposit Count/Check]Jam at the Align detection sensor (AAS05)
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 7. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I4B06
[Deposit Count/Check]Jam at the Align entry detection sensor (AAS06).
I4B07
[Deposit Count/Check]Jam at Recog exit moving path sensor (FDS07)
I48B4
I48C0 I48E0 I48F1 I48FF
I4B01 I4B02
I4B09 I4B12
I4B15 I4B16
I4B18
I4B19 I4B21 I4B22 I4B23 I4B24 I4B25 I4B26
1. Execute CCIM initialization. 2. Change the CCIM Unit or Board when the same error occurs after initialization.
1. Remove the residual media in the device. 2. Execute initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Count/Check] Failed to move to 3-Way 1 or 3- "1. Open BM2(7), BM3(12) and remove if any residue at bill transport(7, 8, 9, 10). Way 2 Gate position 2.Check if any reside in or damage of 3-way gate 1 or 2. 3. Execute initialization."
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM6 moving path to remove the residual media. [Deposit Count/Check]Jam at the second moving path 1. Open the BM2(7) and then remove the residual media and alien materials. sensor (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06) [Deposit Count/Check]Jam at the 3Way2 control 1. Open the third moving path (8) and then remove the residual media and alien sensor (FDS12) materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit Count/Check]]Jam at Escrow entry sensor 1. Open the BM7 moving path and then remove the residual media and alien (FDS15) materials. [Deposit Count/Check]Jam at RT Box entry detection 1. Open the BM3 moving path and then remove the residual media and alien sensor (FDS16) materials. 2. Check the arrangement state of banknotes in the RT box. [Deposit Count/Check]Jam at Cassette1 entry detection 1. Open the BM2(7) and remove the residual media at the moving path (6) and sensor (FDS18) Cassette1(14) entry. 2. Execute initialization. [Deposit Count/Check]Jam at Cassette2entry detection 1. Remove the residual media at the Cassette2 entry (11). sensor (FDS19) 2. Execute initialization. [Deposit Count/Check] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Count/Check] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Count/Check] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Count/Check] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Count/Check] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Count/Check] Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle.
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416
Error Code manual
Problem Code I4B27
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Count/Check] Jam at the BC entry sensor (BCS01). [Deposit Count/Check] Jam at the BC entry sensor (BCS02). [Deposit Count/Check] Jam at the BC entry sensor (BCS01,BCS02). [Deposit Count/Check]Jam at Escrow entry sensor (FDS15) [Deposit Count/Check]Jam at the Align entry detection sensor (AAS06).
1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I4B2C
[Deposit Count/Check]Align detection sensor (AAS05) jam
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I4B2D
[Deposit Count/Check]Align detection sensor (AAS03) jam.
"1. Open alignment(4) cover and remove if any residue or dirt inside.2, Remove if any jam in BC/ SCM/ recognition module and lock them firmly.3. Check whether lock of alignment(4) cover is in good state.4. Execute initialization."
I4B2E
[Deposit Count/Check]Recog detection sensor (RCS01) jam.
I4B28 I4B29 I4B2A I4B2B
I4B2F
I4B30
I4B31 I4B32
I4B33
I4B34
I4B35 I4B36
I4B37
I4B38
I4B39
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. [Deposit Count/Check]Jam at Recog exit moving 1. Open the BM2(7) Upper Guide and remove the residual media and alien sensor (FDS07) material. 2. Open the BM3 moving path to remove the residual media. [Deposit Count/Check]Jam at Recog exit moving 1. Open the BM2(7) Upper Guide and remove the residual media and alien sensor (FDS23). material. 2. Open the BM3 moving path to remove the residual media. [Deposit Count/Check]Jam at the second moving path 1. Open the BM2(7) and then remove the residual media and alien materials. sensor (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06) [Deposit Count/Check]Jam at the 3Way2 control 1. Open the third moving path (8) and then remove the residual media and alien sensor (FDS12) materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit Count/Check]Jam at Cassette1 entry detection 1. Open the BM2(7) and remove the residual media at the moving path (6) and sensor (FDS18) Cassette1(14) entry. 2. Execute initialization. [Deposit Count/Check]Jam at the sensor (NCS07) 1. Check residual media or alien materials at the Cassette1(14) entry and remove detecting the number of papers which enter into the those. Cassette1. [Deposit Count/Check]Reject detection sensor (RJS08 1. Remove the residual media in the device. jam. 2. Execute initialization. [Deposit Count/Check]Print detection sensor (PRS01) 1. Open the third moving path (8) and then remove the residual media and alien jam. materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit Count/Check]Jam at RT Box entry detection 1. Open the BM3 moving path and then remove the residual media and alien sensor (FDS16) materials. 2. Check the arrangement state of banknotes in the RT box. [Deposit Count/Check]Jam at RT Box full sensor 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). (RTS02) jam 2. Remove the notes in the Retract Box. 3. Execute initialization.
I4B3B
[Deposit Count/Check]Jam at Cassette2entry detection sensor (FDS19) [Deposit Count/Check]Jam at the sensor (CCS07) detecting the number of papers which enter into the Cassette2. [Deposit Count/Check]Jam at CCS11 sensor
I4B3C
[Deposit Count/Check]Jam at CCS12 sensor
I4C01
[Deposit Count/Check]FDS01 Light Time out(280ms) fault when separating media.
I4B3A
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted
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417
Error Code manual
Problem Code I4C02
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Count/Check]FDS02 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I4C03
[Deposit Count/Check]FDS03 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I4C04
[Deposit Count/Check]FDS04 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I4C05
[Deposit Count/Check]FDS05 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I4C06
[Deposit Count/Check]FDS03, 04 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I4C07
[Deposit Count/Check]BCS01 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I4C08
[Deposit Count/Check]BCS02 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I4C09
[Deposit Count/Check]BCS01,BCS02 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I4C0A
[Deposit Count/Check]FDS15 Light Timeout fault
I4C0B
[Deposit Count/Check]Align entry detection sensor (AAS06) is not reached (Light JAM) when separating media.
I4C0C
[Deposit Count/Check]AAS05 Light Timeout fault
I4C0D
[Deposit Count/Check]AAS03 Light Timeout fault
I4C0E
[Deposit Count/Check]RCS01 Light Timeout fault
I4C0F
[Deposit Count/Check]FDS07 Light Timeout fault
I4C10
[Deposit Count/Check]FDS23 Light Timeout fault
I4C11
[Deposit Count/Check]FDS09 Light Timeout fault
"1. Open 3-way 1(8) and remove if any residue in it.2. Check whether 3-way gate2 works properly and fix it, if it's not working.3. Lock 3-way 1(8) firmly." "1. Open BC(3) and SCM(2) for cleaning.2. Remove if any residue in BC, SCM or bundle module.3. Lock BC and SCM firmly, if locking states of them are loose.4. Otherwise, clean if any contamination of sensors in SCM. (FDS01, FDS02, FDS03, FDS04, FDS05)" 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media.
© Hyosung TNS Inc. All Rights Reserved.
418
Error Code manual
CCIM - Error Code List
Problem Code I4C12
[Deposit Count/Check]FDS12 Light Timeout fault
I4C13
[Deposit Count/Check]FDS18 Light Timeout fault
I4C14
[Deposit Count/Check]NCS07 Light Timeout fault
I4C15
[Deposit Count/Check]RJS08 Light Timeout fault
I4C16
[Deposit Count/Check]PRS01 Light Timeout fault
I4C17
[Deposit Count/Check]FDS16 Light Timeout fault
I4C18
[Deposit Count/Check]RTS02 Light Timeout fault
I4C19
[Deposit Count/Check]FDS19 Light Timeout fault
I4C1A
[Deposit Count/Check]CCS07 Light Timeout fault
I4C1B
[Deposit Count/Check]Light timeout fault at CCS11 sensor [Deposit Count/Check]Light timeout fault at CCS12 sensor [Deposit Count/Check]Error occurred by the notes disorder on the FDS01 [Deposit Count/Check]Error occurred by the notes disorder on the FDS02 [Deposit Count/Check]Error occurred by the notes disorder on the FDS03 [Deposit Count/Check]Error occurred by the notes disorder on the FDS04 [Deposit Count/Check]Error occurred by the notes disorder on the FDS05 [Deposit Count/Check]Error occurred by the notes disorder on the FDS03,FDS04 [Deposit Count/Check]Error occurred by the notes disorder on the BCS01 [Deposit Count/Check]Error occurred by the notes disorder on the BCS02 [Deposit Count/Check]Error occurred by the notes disorder on the BCS01,BCS02 [Deposit Count/Check]Error occurred by the notes disorder on the FDS15 [Deposit Count/Check]Error occurred by the notes disorder on the AAS06
I4C1C I4D01 I4D02 I4D03 I4D04 I4D05 I4D06 I4D07 I4D08 I4D09 I4D0A I4D0B
Problem Description
Troubleshooting 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Execute initialization. 1. Check whether the Cassette2(11) is on the home position. 2. Execute initialization. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I4D0C
[Deposit Count/Check]Error occurred by the notes disorder on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I4D0D
[Deposit Count/Check]Error occurred by the notes disorder on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I4D0E
[Deposit Count/Check]Error occurred by the notes disorder on the RCS01
I4D0F
[Deposit Count/Check]Error occurred by the notes disorder on the FDS07
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. "1. Open the BM2(7) Upper Guide and remove the residual media and alien material.2. Open the BM3 moving path to remove the residual media.3. Check FDM05 solenoid and Gate."
© Hyosung TNS Inc. All Rights Reserved.
419
Error Code manual
Problem Code I4D10
I4D11 I4D12
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Count/Check]Error occurred by the notes disorder on the FDS23 [Deposit Count/Check]Error occurred by the notes disorder on the FDS09 [Deposit Count/Check]Error occurred by the notes disorder on the FDS12
I4D13
[Deposit Count/Check]Error occurred by the notes disorder on the FDS18
I4D14
[Deposit Count/Check]Error occurred by the notes disorder on the NCS07 [Deposit Count/Check]Error occurred by the notes disorder on the RJS08 [Deposit Count/Check]Error occurred by the notes disorder on the PRS01
I4D15 I4D16
1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I4D17
[Deposit Count/Check]Error occurred by the notes disorder on the FDS16
I4D18
[Deposit Count/Check]Error occurred by the notes disorder on the RTS02
I4D19
[Deposit Count/Check]Error occurred by the notes disorder on the FDS19 [Deposit Count/Check]Error occurred by the notes disorder on the CCS07 [Deposit Count/Check]Error occurred by the notes disorder on the CCS11 [Deposit Count/Check]Error occurred by the notes disorder on the CCS12 [Deposit Count/Check]Continuous note gap disorder error on the FDS01 [Deposit Count/Check]Continuous note gap disorder error on the FDS02 [Deposit Count/Check]Continuous note gap disorder error on the FDS03 [Deposit Count/Check]Continuous note gap disorder error on the FDS04 [Deposit Count/Check]Continuous note gap disorder error on the FDS05 [Deposit Count/Check]Continuous note gap disorder error on the FDS03,FDS04 [Deposit Count/Check]Continuous note gap disorder error on the BCS01 [Deposit Count/Check]Continuous note gap disorder error on the BCS02 [Deposit Count/Check]Continuous note gap disorder error on the BCS01,BCS02 [Deposit Count/Check]Continuous note gap disorder error on the FDS15 [Deposit Count/Check]Continuous note gap disorder error on the AAS06
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I4D3E
[Deposit Count/Check]Continuous note gap disorder error on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I4D3F
[Deposit Count/Check]Continuous note gap disorder error on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I4D1A I4D1B I4D1C I4D33 I4D34 I4D35 I4D36 I4D37 I4D38 I4D39 I4D3A I4D3B I4D3C I4D3D
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420
Error Code manual
Problem Code I4D40
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Count/Check]Continuous note gap disorder error on the RCS01
I4D41
[Deposit Count/Check]Continuous note gap disorder error on the FDS07
I4D42
[Deposit Count/Check]Continuous note gap disorder error on the FDS23
I4D43
[Deposit Count/Check]Continuous note gap disorder error on the FDS09 [Deposit Count/Check]Continuous note gap disorder error on the FDS12
I4D44
I4D45
[Deposit Count/Check]Continuous note gap disorder error on the FDS18
I4D46
[Deposit Count/Check]Continuous note gap disorder error on the NCS07 [Deposit Count/Check]Continuous note gap disorder error on the RJS08 [Deposit Count/Check]Continuous note gap disorder error on the PRS01
I4D47 I4D48
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I4D49
[Deposit Count/Check]Continuous note gap disorder error on the FDS16
I4D4A
[Deposit Count/Check]Continuous note gap disorder error on the RTS02
I4D4B
[Deposit Count/Check]Continuous note gap disorder error on the FDS19 [Deposit Count/Check]Continuous note gap disorder error on the CCS07 [Deposit Count/Check]Continuous note gap disorder error on the CCS11 [Deposit Count/Check]Continuous note gap disorder error on the CCS12 [Deposit Count/Check]Error occurred by the Transport Path on the FDS01 [Deposit Count/Check]Error occurred by the Transport Path on the FDS02 [Deposit Count/Check]Error occurred by the Transport Path on the FDS03 [Deposit Count/Check]Error occurred by the Transport Path on the FDS04 [Deposit Count/Check]Error occurred by the Transport Path on the FDS05 [Deposit Count/Check]Error occurred by the Transport Path on the FDS03,04 [Deposit Count/Check]Error occurred by the Transport Path on the BCS01 [Deposit Count/Check]Error occurred by the Transport Path on the BCS02 [Deposit Count/Check]Error occurred by the Transport Path on the BCS01,BCS02 [Deposit Count/Check]Error occurred by the Transport Path on the FDS15 [Deposit Count/Check]Error occurred by the Transport Path on the AAS06
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
[Deposit Count/Check]Error occurred by the Transport Path on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I4D4C I4D4D I4D4E I4E01 I4E02 I4E03 I4E04 I4E05 I4E06 I4E07 I4E08 I4E09 I4E0A I4E0B
I4E0C
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421
Error Code manual
Problem Code I4E0D
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Count/Check]Error occurred by the Transport Path on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I4E0E
[Deposit Count/Check]Error occurred by the Transport Path on the RCS01
I4E0F
[Deposit Count/Check]Error occurred by the Transport Path on the FDS07
I4E10
[Deposit Count/Check]Error occurred by the Transport Path on the FDS23
I4E11
[Deposit Count/Check]Error occurred by the Transport Path on the FDS09 [Deposit Count/Check]Error occurred by the Transport Path on the FDS12
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I4E12
I4E13
[Deposit Count/Check]Error occurred by the Transport Path on the FDS18
I4E14
[Deposit Count/Check]Error occurred by the Transport Path on the NCS07 [Deposit Count/Check]Error occurred by the Transport Path on the RJS08 [Deposit Count/Check]Error occurred by the Transport Path on the PRS01
I4E15 I4E16
I4E17
[Deposit Count/Check]Error occurred by the Transport Path on the FDS16
I4E18
[Deposit Count/Check]Error occurred by the Transport Path on the RTS02
I4E19
[Deposit Count/Check]Error occurred by the Transport Path on the FDS19 [Deposit Count/Check]Error occurred by the Transport Path on the CCS07 [Deposit Count/Check]Error occurred by the Transport Path on the CCS11 [Deposit Count/Check]Error occurred by the Transport Path on the CCS12 [Deposit Count/Check]Error occurred by the Return Transport Path(FDS01) [Deposit Count/Check]Error occurred by the Return Transport Path(FDS02) [Deposit Count/Check]Error occurred by the Return Transport Path(FDS03) [Deposit Count/Check]Error occurred by the Return Transport Path(FDS04) [Deposit Count/Check]Error occurred by the Return Transport Path(FDS05) [Deposit Count/Check]Error occurred by the Return Transport Path(FDS03,FDS04) [Deposit Count/Check]Error occurred by the Return Transport Path( BCS01) [Deposit Count/Check]Error occurred by the Return Transport Path( BCS02) [Deposit Count/Check]Error occurred by the Return Transport Path( BCS01,BCS02) [Deposit Count/Check]Error occurred by the Return Transport Path( FDS15) [Deposit Count/Check]Error occurred by the Return Transport Path( AAS06)
I4E1A I4E1B I4E1C I4F01 I4F02 I4F03 I4F04 I4F05 I4F06 I4F07 I4F08 I4F09 I4F0A I4F0B
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
© Hyosung TNS Inc. All Rights Reserved.
422
Error Code manual
Problem Code I4F0C
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Count/Check]Error occurred by the Return Transport Path( AAS05)
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I4F0D
[Deposit Count/Check]Error occurred by the Return Transport Path( AAS03)
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I4F0E
[Deposit Count/Check]Error occurred by the Return Transport Path( RCS01)
I4F0F
[Deposit Count/Check]Error occurred by the Return Transport Path( FDS07)
I4F10
[Deposit Count/Check]Error occurred by the Return Transport Path( FDS23)
I4F11
[Deposit Count/Check]Error occurred by the Return Transport Path( FDS09) [Deposit Count/Check]Error occurred by the Return Transport Path( FDS12)
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) "1. Open the BM3 moving path and then remove the residual media and alien materials.2. Check the arrangement state of banknotes in the RT box.3. Check FDM08 solenoid and Gate." 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I4F12
I4F13
[Deposit Count/Check]Error occurred by the Return Transport Path( FDS18)
I4F14
[Deposit Count/Check]Error occurred by the Return Transport Path( NCS07) [Deposit Count/Check]Error occurred by the Return Transport Path( RJS08) [Deposit Count/Check]Error occurred by the Return Transport Path( PRS01)
I4F15 I4F16
I4F17
[Deposit Count/Check]Error occurred by the Return Transport Path( FDS16)
I4F18
[Deposit Count/Check]Error occurred by the Return Transport Path( RTS02)
I4F19
I5084 I50C1
[Deposit Count/Check]Error occurred by the Return Transport Path( FDS19) [Deposit Count/Check]Error occurred by the Return Transport Path( CCS07) [Deposit Count/Check]Error occurred by the Transport Path on the CCS11 [Deposit Count/Check]Error occurred by the Transport Path on the CCS12 [Deposit Reject]CEN Bundle Cover Open Error An internal program error of the device.
I50C2
An internal program error of the device.
I50C3
An internal program error of the device.
I50CF
An internal program error of the device.
I5301
[Deposit Reject]Low-speed moving path sensor fault.
I5302
[Deposit Reject]Low-speed moving path up fault
I4F1A I4F1B I4F1C
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. Check CEN Bundle Cover Status 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the door at the Bundle side and remove the residual media. 2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted. 4. Initialize the device. 1. Check whether the Bundle low-speed moving path (BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device.
© Hyosung TNS Inc. All Rights Reserved.
423
Error Code manual
Problem Code I5303
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Reject]Low-speed moving path down fault
1. Check whether the Bundle low-speed moving path (BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. 1. Check and remove the alien materials in the Bundle Shutter Open (BDS11) and Close(BDS12) sensors. 2. If no alien material exists, check whether the sensor is polluted. 1. Check whether the part connected to the external shutter normally operates. 2. Check whether the shutter driving motor (BDM01) runs. 3. Check the motor connection cable.
I5304
[Deposit Reject]Shutter sensor fault.
I5305
[Deposit Reject]Shutter Open fault.
I5306
[Deposit Reject]Shutter Close fault.
1. Check whether the part connected to the external shutter normally operates. 2. Check whether the shutter driving motor (BDM01) runs. 3. Check the motor connection cable.
I5307
[Deposit Reject]Billpress sensor fault.
I5308
[Deposit Reject]Billpress moving path position startup fault
1. Check and remove the alien materials in the Bundle Bill Press part (BDS15, BDS16) sensors. 2. If no alien material exists, check whether the sensor is polluted. 1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press home Position (BDS15) sensor. 4. If no alien material exists, check whether the sensor is polluted.
I5309
[Deposit Reject]Billpress separation position startup fault.
I530A
[Deposit Reject]Billpress residual position startup fault. 1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press Up/Down (BDS16) sensor. 4. If no alien material exists, check whether the sensor is polluted
I530B
[Deposit Reject]Billpress Reject position startup fault.
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press part (BDS15, BDS16) sensors. 4. If no alien material exists, check whether the sensor is polluted
I530D
[Deposit Reject]Media remaining at the Bundle.
1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.
I530F
[Deposit Reject] Sensor fault when preparing for separation of media.
I5310
[Deposit Reject]When trying to discharge the media, the number of retries exceeds the limit.
1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle entry part (BDS01, BDS02) sensors. 3. If no alien material exists, check whether the sensor is polluted. 1. Check the inside of the Bundle(1). 2. Open the separation part of SCM and Bundle and then remove residual banknotes and the alien materials. 3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.
I5312
[Deposit Reject] Fault of receiving media returned due to low-speed moving path up.
I5315
An internal program error of the device.
I5318 I5319
I5322 I5324 I5370
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If the Billpress is up, check whether the state is BDS18 Dark. 4. If it is not dark, move the P Roller and check whether the state of BDS18 is changed.
1. Open the door at the Bundle side and remove the residual media. 2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted. 4. Initialize the device.
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Reject]BDS06 Dark Timeout when performing 1. Execute CCIM initialization. low-speed moving path down 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path media is polluted when the same error occurs after initialization. [Deposit Reject]BDM03 Motor do not run. 1. Check BDM03 Motor Operation. [Deposit Reject]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation. [Deposit Reject] Detecting upward operation fail at the 1. Check whether the Bundle low speed moving path(BDM02) is running. low speed moving path in throat part. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device.
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424
Error Code manual
Problem Code I5371
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Reject] Detecting downward operation fail at the low speed moving path in throat part.
I5372
[Deposit Reject] Sensor fail at the low speed moving path in throat part.
I5385
[Deposit Reject] CEN Bundle Detecting Error
I53F0
An internal program error of the device.
I53FF
[Deposit Reject]Bundle module force shutdown.
I5501
An internal program error of the device.
I5502
An internal program error of the device.
I5503
[Deposit Reject]Escrow entry (ESS03, ESS04) residual fault when preparing for media winding when Escrow has the media
I5504
[Deposit Reject]Tape End (ESS07) detection fault when preparing for media winding when Escrow has media.
I5505
[Deposit Reject]Escrow entry (ESS03, ESS04) residual fault when preparing for media winding when Escrow has no media
I5506
[Deposit Reject]Escrow internal (ESS01,02,03,04) residual fault when preparing for media winding when Escrow has no media
I5507
[Deposit Reject]Residual media at the Escrow entry part (ESS03, ESS04) when preparing for media output
I5508
[Deposit Reject]Escrow Tape Start(ESS06) detection fault when preparing for media output.
I5509
[Deposit Reject]Residual media at the Escrow entry part (ESS03, ESS04) when reset the Escrow mode
I550A
[Deposit Reject]Residual media at the Escrow (ESS01, ESS02, ESS03, ESS04) when reset the Escrow mode
I550B
[Deposit Reject] Residual media at the Escrow output check sensor before the Trigger sensor detects deflecting when winding the media.
I550C
[Deposit Reject]Escrow Tape End (ESS07) detection fault when executing media winding.
I550D
[Deposit Reject]Escrow Full (ESS05) detection fault when executing media winding.
I550E
[Deposit Reject]Light jam at the Escrow output check sensor (ESS04) when executing media winding.
I550F
[Deposit Reject]Dark jam at the Escrow output check sensor (ESS04) when executing media winding.
I5510
An internal program error of the device.
1. Check whether the Bundle low speed moving path(BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. 1. Open the door at the Bundle side and remove the residual media. 2. Check and remove the alien materials in the Bundle low speed wheel position control(BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted. 4. Initialize the device. "1. Execute CCIM initialization action. 2. Check the Bundle low speed moving path(BDM02) and BDS03, BDS13 Sensor Status." 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Manually remove media from Escrow. 3. Initialize. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow part (12) and remove the ESS06 media and pollution. 2. Rotate the Escrow Knob in clock-wise three times. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow part (12) and remove the ESS07 media and pollution. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. 1. Open the Escrow part (12) and remove the ESS05 media and pollution. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media between the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization.
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425
Error Code manual
Problem Code I5511
I5512
I5513
I5514
I5515 I5516
I5517
I5518
I5519
I551A
I551B
I551C
I5520
I5521 I5522
I5523 I5524
I5525
I5526
I5527
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Reject]Jam between the Escrow entry sensors 1. Open the Escrow Part(12). (ESS03, ESS04) and (FDS15) while storing the media. 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Reject]Jam between the Escrow entry 1. Open the Escrow Part(12). (ESS04) and (FDS15) when processing drum full while 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) storing the media. sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Reject]Escrow Tape End (ESS07) detection 1. Open the Escrow part (12) and remove the ESS07 media and pollution. fault when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. [Deposit Reject]Escrow Full (ESS05) detection fault 1. Open the Escrow part (12) and remove the ESS05 media and pollution. when storing additional media while terminating media 2. Rotate the Escrow Knob in counterclock-wise three times. winding. 3. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Reject] Residual detection (ESS03) Jam 1. Open the Escrow Part(12). before Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization. [Deposit Reject]Light jam at the Escrow output check 1. Open the Escrow Part(12). sensor (ESS04) when outputting the media. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01). [Deposit Reject]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12). ESS02) when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. [Deposit Reject] Escrow Trigger2 (ESS04) is not 1. Open the Escrow Part(12). detected and timeout occurs when outputting the 2. Remove the ESS04 media and pollution. media. 3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01). [Deposit Reject] Residual detection sensor (ESS03) Jam before Escrow Drum when outputting the media.
1. Open the Escrow Part(12). 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization. [Deposit Reject]Jam at the Escrow output check sensor 1. Open the Escrow Part(12). (ESS04) when outputting the media. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. [Deposit Reject]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12). ESS02) when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. [Deposit Reject]Tape Start (ESS06) detection fault in 1. Open the Escrow Part(12). Escrow Drum winding. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Reject]Tape Start (ESS06) is not light1. Open the Escrow Part(12). detected in Escrow Drum winding. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Reject]Residual media at the Escrow entry 1. Open the Escrow Part(12). part (ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output rewinding the Escrow check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Reject]Tape Start (ESS06) is not detected 1. Open the Escrow Part(12). when rewinding the Escrow Drum. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. [Deposit Reject]Residual media at the Escrow entry 1. Open the Escrow Part(12). part (ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output rewinding the Escrow Drum check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Reject]Residual media at the Escrow entry 1. Open the Escrow Part(12). part (ESS03, ESS04) before detecting tape end after 2. Remove the media at the Escrow Drum residual check (ESS03) and output winding the Escrow Drum check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization.
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426
Error Code manual
Problem Code I5528
I5529
I552A
I552B
I552C
I552D
I552E
I552F
I5530
I5531
I5580
I55F1 I5602
I5603
I5604
I5605
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Reject]Tape End (ESS07) is not detected in Escrow Drum winding . [Deposit Reject]The Escrow Drum hole is not detected on the position (ESS01, ESS02). . [Deposit Reject]The Escrow Drum hole is not detected on the position (ESS01, ESS02). . [Deposit Reject] When both of Escrow Tape Start (ESS06) sensor and the End (ESS07) sensor are detected simultaneously . [Deposit Reject]When checking the remaining in the Escrow and tape end is detected so that retry is made, the number of retries exceeds the limit. . [Deposit Reject]Empty (ESS01, ESS02) Light is not detected while checking the remaining in the Escrow. .
1. Open the Escrow Part(12). 2. Remove the ESS07 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS06 and ESS07 media and pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS07 media and pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization.
[Deposit Reject]The remaining before the Escrow entry 1. Open the Escrow Part(12). or Drum is detected (ESS04, ESS03) while winding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output media.(Cash mode) check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Reject]The remaining before the Escrow entry 1. Open the Escrow Part(12). or Drum is detected (ESS04, ESS03) while winding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output media.(Check mode) check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Reject]The remaining before the Escrow entry 1. Open the Escrow Part(12). or Drum is detected (ESS04, ESS03) while rewinding 2. Remove the media at the Escrow Drum residual check (ESS03) and output the media.(Cash mode) check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Reject]The remaining before the Escrow entry 1. Open the Escrow Part(12). or Drum is detected (ESS04, ESS03) while rewinding 2. Remove the media at the Escrow Drum residual check (ESS03) and output the media.(Check mode) check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Reject]Receives a command which says to 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor) unwind the roll of the Escrow until exceeding the 2. Execute initialization. number of winding media. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Reject]Batch moving stage down fail. 1. Check whether the reject batch return stage down detection (RJS07) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running. [Deposit Reject]Batch moving stage up fail. 1. Check whether the reject batch return stage up detection (RJS06) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running. [Deposit Reject]Batch moving stage sensor fault. 1. Check whether the reject batch return stage down detection (RJS07) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running. [Deposit Reject]The media at the reject part is not "1. Open reject door(9) and remove if any residue in reject module.2. If no residue moved to the Bundle output check sensor (RJS09) in reject module, check and clean if any contamination of sensors in reject module within a specified time. (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and reject exit (RJS10)."
I5606
[Deposit Reject]After moving the media at the Reject part to the Bundle, the media remains at the Reject part.
1. Reject Door(9) Open 2. Remove the notes and alien materials in the Reject. 3. If no alien material exists, check whether the Reject part sensors (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and the sensor (RJS10) detecting the media residual at the reject output are polluted.
I5607
[Deposit Reject]Before moving the media at the Reject to the Bundle, the billpress of the Bundle part is not moved to the Reject position.
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, Check and remove the alien materials in the Bundle Bill Press part (BDS15, BDS16) sensors. 4. If no alien material exists, check whether the sensor is polluted.
© Hyosung TNS Inc. All Rights Reserved.
427
Error Code manual
Problem Code I5608
I5609
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Reject]When media are piled at the Reject part, jam occurs at the Reject output check sensor (RJS08). [Deposit Reject]Alien media have sequentially entered to the Reject part.
I560A
[Initialize]Abnormal residual media at the Reject part (RJS10 Dark).
I560B
I560C
[Deposit Reject]When media abnormally access and are piled at the Reject part, the residual media exist at the Reject part (RJS08 Dark). An internal program error of the device.
I56F1
[Deposit Reject]Reject module force shutdown.
I5801
An internal program error of the device.
I5802
An internal program error of the device.
I5803
An internal program error of the device.
I5804
An internal program error of the device.
I5805
[Deposit Reject]Bundle part operation timeout
I5806
[Deposit Reject]Media remaining at the Reject part
I5807
[Deposit Reject]Retract Box is not on the home position. [Deposit Reject] Media remains at the first drive part and the BC part or the BC is open. [Deposit Reject]Media remaining at the Alignment part
I5808 I5809 I580A I580B
[Deposit Reject]Media remaining at the Recognition part [Deposit Reject]Media remaining at the BM2 connection part
"1. Remove if any residue or dirt in reject exit(RJS08) sensor2. Otherwise, clean if any contamination of the sensor." 1. Reject Door(9) Open 2. Remove the notes and alien materials in the Reject. 3. If no alien material exists, check whether the Reject output check sensor (RJS08) is polluted. 1. Remove the notes and alien materials in the Reject output media residual sensor (RJS10). 2. If no alien material exists, check whether the sensor is polluted. 1. Remove the notes and alien materials in the Reject output check sensor (RJS08). 2. If no alien material exists, check whether the sensor is polluted. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Remove the residual media at the Bundle part (1). 2. Execute initialization. 1. Open the door of Reject(9) part and remove the residual media. 2. Execute initialization. 1. Check whether the Retract Box(13) is on the home position. 2. Execute initialization. 1. Remove the residual media at the SCM(2) and BC(3). 2. Execute initialization. 1. Alignment(4) part residual media 2. Execute initialization. 1. Remove the residual media at the Recognition(5). 2. Execute initialization. "1. Open BM2(7) and remove if any residue in bill transport(6).2. Clean if any dirt or contamination on sensors in bill transport.3. Lock BM2 firmly.4. Execute initialization" 1. Open the BM2(7) and remove the residual media at the moving path (7, 8). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 10). 2. Execute initialization.
I580C
[Deposit Reject]Media remaining at 3-Way Gate 1
I580D
[Deposit Reject]Media remaining at 3-Way Gate 2
I580E
[Deposit Reject]Media remaining at the Escrow entry part
I580F
[Deposit Reject]Media remaining at the Retract entry 1. Remove the residual media at the RT box entry (11). part 2. Execute initialization. [Deposit Reject]Media remaining at the Cassette1 entry 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. [Deposit Reject]Media remaining at the Cassette2 entry 1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. [Deposit Reject]Cassette1 is not on the home position. 1. Check whether the Cassette1(14) is on the home position. 2. Execute initialization. [Deposit Reject]No Cassette. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home position. 2. Execute initialization. [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Reject]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization.
I5810
I5811 I5812 I5813
I5814 I5815 I5816 I5817
1. Open the BM2(12) and remove the residual media at the moving path (10, 12). 2. Execute initialization.
© Hyosung TNS Inc. All Rights Reserved.
428
Error Code manual
Problem Code I5818
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Reject]Timeout occurs in operation.
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remount the BC Cover(3) and execute initialization. 2. If the fault is not recovered, reboot the system. 1. Remove the residual media at the Bundle part (1). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 10, 12). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10, 12). 2. Execute initialization. 1. Check the BM2(7) Lock state. 2. Execute initialization. 1. Check the BM2(7) Lock state. 2. Execute initialization. 1. Mount the CCIM on the home position. 1. Check the SCM(2) Lock state. 2. Execute initialization. 1. Check whether the Cassette2(15) is on the home position. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization.
I5819
[Deposit Reject]Failed to inhale the media
I581B
[Deposit Reject]Timeout occurs in operation.
I5823
[Deposit Reject]BC Cover Open fault.
I5829
[Deposit Reject]Media remaining at the Bundle
I582A
[Deposit Reject]Error in processing the number of papers at the Reject part
I582B
[Deposit Reject]Error in processing the number of papers at the Escrow part
I582C
[Deposit Reject]Timeout occurs in operation.
I582D
[Deposit Reject]Timeout occurs in operation.
I582E
[Deposit Reject]Timeout occurs in operation.
I582F
[Deposit Reject]Timeout occurs in operation.
I5830
[Deposit Reject]Timeout occurs in operation.
I5831
[Deposit Reject]Media remaining at the Escrow part and the Reject part
I5832
[Deposit Reject]BM2 moving part is open.
I5833
[Deposit Reject]BM3 moving part is open.
I5834 I5835
[Deposit Reject]CCIM is not on the home position. [Deposit Reject]SCM Cover Open
I5836
[Deposit Reject]Cassette2 is not on the home position.
I5841
[Deposit Reject]Timeout occurs in operation.
I5842
[Deposit Reject]Timeout occurs in operation.
I5843
An internal program error of the device.
I5844
[Deposit Reject]Media remaining at the Print part
I5845
[Deposit Reject]Media remaining at the Print part
1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization.
I5846
1. Mount the INK cartridge ASSY on the home position.
I5855
[Deposit Reject]INK cartridge ASSY is not on the home position. [Deposit Reject]ALG, Recog moving path motors do not run. [Deposit Reject]PRT, RT Box, Reject entry part motors do not run. [Deposit Reject]Media remain on the moving path.
I5859
[Deposit Reject]Media remain on the moving path.
I585A
[Deposit Reject]The number of notes in the cassette is not consistent.
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. "1. Remove if any residue in bill transport. 2. Check any dirt or contamination on sensors.3. After cleaning, lock bill transport firmly.4. Execute initialization" "1. Remove if any residue in RT entrance.2. If not, check and remove if any jam or residue inside of RT.3. Check whether the RT box in right position.4. Remove if any residue or not in the system. 5. Execute initialization." 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I585B
[Deposit Reject]The number of checks in the cassette is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I5851 I5852
© Hyosung TNS Inc. All Rights Reserved.
429
Error Code manual
Problem Code I585C
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Reject]The number of notes in the RT box is not consistent
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I585D
[Deposit Reject]The number of notes passed 3WayGate1 and 2 is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I5861
[Deposit Count/Check]RT Box Full
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I5862
[Deposit Reject]A6 Full
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I5866
[Deposit Reject]Timeout of the 3Way-Gate1 and 2 operation occurs.
1. Open the BM2(7) and remove the residual media at the moving path (7, 8). 2. Open the door of Reject(9) part and remove the residual media. 3. Open the BM2(12) and remove the residual media at the moving path (10, 11). 4. Execute initialization.
I5867
[Deposit Reject]Timeout occurs in operation.
I5868 I5869 I586A I586B I586C I586D I586E I586F I5870
I5871 I5872 I5879
I587A I587B
I587C
I58C0 I58E0 I58F1 I58FF
I5B01
1. Remove the residual media in the device. 2. Execute initialization. [Deposit Reject]Timeout occurs when forced inhale is 1. Remove the residual media in the device. made at the Bundle part. 2. Execute initialization. [Deposit Reject]CST2 operation timeout (Bundle1. Remove the residual media in the device. >Escrow->CST2) 2. Execute initialization. [Deposit Reject]Timeout occurs while resetting in 1. Remove the residual media in the device. Bundle mode 2. Execute initialization. [Deposit Reject]Timeout of preparing for CST2 store 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Reject]Timeout occurs while resetting in 1. Remove the residual media in the device. Bundle mode (CST2) 2. Execute initialization. [Deposit Reject]Timeout of preparing for CST1 store 1. Remove the residual media in the device. (Escrow->CST2) 2. Execute initialization. [Deposit Reject]Timeout of preparing for CST2 store 1. Remove the residual media in the device. (Escrow->CST2) 2. Execute initialization. [Deposit Reject]Timeout of checking residual media in 1. Remove the residual media in the device. Bundle occurs during initialization 2. Execute initialization. [Deposit Reject]An internal program error of the device 1. Remove the residual media at the Escrow part (12). 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the pollution. 3. If no alien material exists, check whether the sensor is polluted. 4. Execute CCIM initialization. [Deposit Reject]An internal program error of the device 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Reject]Media remaining at the Reject part are 1. Remove the residual media in the device. detected. 2. Execute initialization. [Deposit Reject]Fault occurs while the BC part is 1. Remove the residual media in the device. preparing. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. [Deposit Reject]BC response timeout. 1. Check the cable connecting between Main and BC (Connector CN37). [Deposit Reject]The number of notes which have 1. Remove the residual media in the device. passed BC is not consistent with that of Escrow and 2. Check the BC Cover(3) Lock state. Reject. 3. Execute initialization. [Deposit Reject]BC operation is not completed. 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. [Deposit Reject]CCIM32 I/F was changed without 1. System restart setting. [Deposit Reject]Anomaly of check information 1. Remove the residual media in the device. 2. Execute initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Reject]Failed to move to 3-Way 1 or 3-Way 2 "1. Open BM2(7), BM3(12) and remove if any residue at bill transport(7, 8, 9, 10). Gate position 2.Check if any reside in or damage of 3-way gate 1 or 2. 3. Execute initialization." [Deposit Reject]Jam at the BC entry sensor (BCS01,BCS02).
1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state.
© Hyosung TNS Inc. All Rights Reserved.
430
Error Code manual
Problem Code I5B02
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Reject]Jam at the Align detection sensor (AAS02).
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I5B03
[Deposit Reject]Jam at the Align detection sensor (AAS03).
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I5B04
[Deposit Reject]Recog detection sensor (RCS01) jam.
I5B05
[Deposit Reject]Jam at the Align detection sensor (AAS05)
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 8. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I5B06
[Deposit Reject]Jam at the Align detection sensor (AAS06).
I5B07
[Deposit Reject]Jam at Recog exit moving path sensor (FDS07)
I5B09 I5B12
I5B15 I5B16
I5B18
I5B19 I5B21 I5B22 I5B23 I5B24 I5B25 I5B26 I5B27 I5B28 I5B29 I5B2A I5B2B
I5B2C
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM7 moving path to remove the residual media. [Deposit Reject]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials. (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06) [Deposit Reject]Jam at the 3Way2 control sensor 1. Open the third moving path (8) and then remove the residual media and alien (FDS12) materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit Reject]Jam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien materials. [Deposit Reject]Jam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien (FDS16) materials. 2. Check the arrangement state of banknotes in the RT box. [Deposit Reject]Jam at Cassette1 entry detection 1. Open the BM2(7) and remove the residual media at the moving path (6) and sensor (FDS18) Cassette1(14) entry. 2. Execute initialization. [Deposit Reject]Jam at Cassette2entry detection 1. Remove the residual media at the Cassette2 entry (11). sensor (FDS19) 2. Execute initialization. [Deposit Reject]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Reject]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Reject]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Reject]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Reject]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Reject]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Reject]J Jam at the BC entry sensor (BCS01). 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. [Deposit Reject]J Jam at the BC entry sensor (BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. [Deposit Reject]J Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials. (BCS01,BCS02). 2. Check the BC Lock state. [Deposit Reject]JJam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien materials. [Deposit Reject]JJam at the Align entry detection 1. Open the alignment(4) cover and remove the residual media and alien materials. sensor (AAS06). 2. Initialize the device. 3. Check the alignment(4) cover lock state. [Deposit Reject]JAlign detection sensor (AAS05) jam
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
© Hyosung TNS Inc. All Rights Reserved.
431
Error Code manual
Problem Code I5B2D
I5B2E
I5B2F
I5B30
I5B31 I5B32
I5B33
I5B34
I5B35 I5B36
I5B37
I5B38
I5B39
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Reject]JAlign detection sensor (AAS03) jam.
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
[Deposit Reject]JRecog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. [Deposit Reject]JJam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien (FDS07) material. 2. Open the BM3 moving path to remove the residual media. [Deposit Reject]JJam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien (FDS23). material. 2. Open the BM3 moving path to remove the residual media. [Deposit Reject]JJam at the second moving path 1. Open the BM2(7) and then remove the residual media and alien materials. sensor (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06) [Deposit Reject]JJam at the 3Way2 control sensor 1. Open the third moving path (8) and then remove the residual media and alien (FDS12) materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit Reject]JJam at Cassette1 entry detection 1. Open the BM2(7) and remove the residual media at the moving path (6) and sensor (FDS18) Cassette1(14) entry. 2. Execute initialization. [Deposit Reject]JJam at the sensor (NCS07) detecting 1. Check residual media or alien materials at the Cassette1(14) entry and remove the number of papers which enter into the Cassette1. those. [Deposit Reject]JReject detection sensor (RJS08 jam.
1. Remove the residual media in the device. 2. Execute initialization. [Deposit Reject]JPrint detection sensor (PRS01) jam. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit Reject]JJam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien (FDS16) materials. 2. Check the arrangement state of banknotes in the RT box. [Deposit Reject]JJam at RT Box full sensor (RTS02) 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). jam 2. Remove the notes in the Retract Box. 3. Execute initialization. [Deposit Reject]JJam at Cassette2entry detection sensor (FDS19) [Deposit Reject]JJam at the sensor (CCS07) detecting the number of papers which enter into the Cassette2.
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those.
I5C01
[Deposit Reject]JFDS01 Light Time out(280ms) fault when separating media.
1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted
I5C02
[Deposit Reject]JFDS02 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I5C03
[Deposit Reject]JFDS03 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I5C04
[Deposit Reject]JFDS04 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I5B3A
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432
Error Code manual
Problem Code I5C05
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Reject]JFDS05 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I5C06
[Deposit Reject]JFDS03, 04 Light Timeout(500ms) fault 1. SCM(2) Open when separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I5C07
[Deposit Reject]JBCS01 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I5C08
[Deposit Reject]JBCS02 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I5C09
[Deposit Reject]JBCS01,BCS02 Light Timeout(500ms) 1. SCM(2) Open fault when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I5C0A
[Deposit Reject]JFDS15 Light Timeout fault
I5C0B
[Deposit Reject]JAlign entry detection sensor (AAS06) is not reached (Light JAM) when separating media.
I5C0C
[Deposit Reject]JAAS05 Light Timeout fault
I5C0D
[Deposit Reject]JAAS03 Light Timeout fault
I5C0E
[Deposit Reject]JRCS01 Light Timeout fault
I5C0F
[Deposit Reject]JFDS07 Light Timeout fault
I5C10
[Deposit Reject]JFDS23 Light Timeout fault
I5C11
[Deposit Reject]JFDS09 Light Timeout fault
I5C12
[Deposit Reject]JFDS12 Light Timeout fault
I5C13
[Deposit Reject]JFDS18 Light Timeout fault
I5C14
[Deposit Reject]JNCS07 Light Timeout fault
I5C15
[Deposit Reject]JRJS08 Light Timeout fault
I5C16
[Deposit Reject]JPRS01 Light Timeout fault
1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted. 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07)
© Hyosung TNS Inc. All Rights Reserved.
433
Error Code manual
CCIM - Error Code List
Problem Code I5C17
[Deposit Reject]JFDS16 Light Timeout fault
I5C18
[Deposit Reject]JRTS02 Light Timeout fault
I5C19
[Deposit Reject]JFDS19 Light Timeout fault
I5C1A
[Deposit Reject]JCCS07 Light Timeout fault
I5D01
[Deposit Reject]JError occurred by the notes disorder on the FDS01 [Deposit Reject]JError occurred by the notes disorder on the FDS02 [Deposit Reject]JError occurred by the notes disorder on the FDS03 [Deposit Reject]JError occurred by the notes disorder on the FDS04 [Deposit Reject]JError occurred by the notes disorder on the FDS05 [Deposit Reject]JError occurred by the notes disorder on the FDS03,FDS04 [Deposit Reject]JError occurred by the notes disorder on the BCS01 [Deposit Reject]JError occurred by the notes disorder on the BCS02 [Deposit Reject]JError occurred by the notes disorder on the BCS01,BCS02 [Deposit Reject]JError occurred by the notes disorder on the FDS15 [Deposit Reject]JError occurred by the notes disorder on the AAS06
I5D02 I5D03 I5D04 I5D05 I5D06 I5D07 I5D08 I5D09 I5D0A I5D0B
Problem Description
Troubleshooting 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Execute initialization. 1. Check whether the Cassette2(11) is on the home position. 2. Execute initialization. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I5D0C
[Deposit Reject]JError occurred by the notes disorder on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I5D0D
[Deposit Reject]JError occurred by the notes disorder on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I5D0E
[Deposit Reject]JError occurred by the notes disorder on the RCS01
I5D0F
[Deposit Reject]JError occurred by the notes disorder on the FDS07
I5D10
[Deposit Reject]JError occurred by the notes disorder on the FDS23
I5D11
[Deposit Reject]JError occurred by the notes disorder on the FDS09 [Deposit Reject]JError occurred by the notes disorder on the FDS12
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. "1. Open the BM2(7) Upper Guide and remove the residual media and alien material.2. Open the BM3 moving path to remove the residual media.3. Check FDM05 solenoid and Gate." 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization.
I5D12
I5D13
[Deposit Reject]JError occurred by the notes disorder on the FDS18
I5D14
[Deposit Reject]JError occurred by the notes disorder on the NCS07 [Deposit Reject]JError occurred by the notes disorder on the RJS08
I5D15
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434
Error Code manual
Problem Code I5D16
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Reject]JError occurred by the notes disorder on the PRS01
I5D17
[Deposit Reject]JError occurred by the notes disorder on the FDS16
I5D18
[Deposit Reject]JError occurred by the notes disorder on the RTS02
I5D19
[Deposit Reject]JError occurred by the notes disorder on the FDS19 [Deposit Reject]JError occurred by the notes disorder on the CCS07 [Deposit Reject]JContinuous note gap disorder error on the FDS01 [Deposit Reject]JContinuous note gap disorder error on the FDS02 [Deposit Reject]JContinuous note gap disorder error on the FDS03 [Deposit Reject]JContinuous note gap disorder error on the FDS04 [Deposit Reject]JContinuous note gap disorder error on the FDS05 [Deposit Reject]JContinuous note gap disorder error on the FDS03,FDS04 [Deposit Reject]JContinuous note gap disorder error on the BCS01 [Deposit Reject]JContinuous note gap disorder error on the BCS02 [Deposit Reject]JContinuous note gap disorder error on the BCS01,BCS02 [Deposit Reject]JContinuous note gap disorder error on the FDS15 [Deposit Reject]JContinuous note gap disorder error on the AAS06
I5D1A I5D33 I5D34 I5D35 I5D36 I5D37 I5D38 I5D39 I5D3A I5D3B I5D3C I5D3D
1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization. 1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I5D3E
[Deposit Reject]JContinuous note gap disorder error on 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove the AAS05 media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I5D3F
[Deposit Reject]JContinuous note gap disorder error on 1. Open the alignment(4) cover and remove the residual media and alien materials. the AAS03 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I5D40
[Deposit Reject]JContinuous note gap disorder error on 1. Remove the internal media and alien materials in the Recognition(5). the RCS01 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. [Deposit Reject]JContinuous note gap disorder error on 1. Open the BM2(7) Upper Guide and remove the residual media and alien the FDS07 material. 2. Open the BM3 moving path to remove the residual media. [Deposit Reject]JContinuous note gap disorder error on 1. Open the BM2(7) Upper Guide and remove the residual media and alien the FDS23 material. 2. Open the BM3 moving path to remove the residual media. [Deposit Reject]JContinuous note gap disorder error on 1. Open the BM2(7) and then remove the residual media and alien materials. the FDS09 2. Check the 3Way-Gate1 operation state (FDM06) [Deposit Reject]JContinuous note gap disorder error on 1. Open the third moving path (8) and then remove the residual media and alien the FDS12 materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit Reject]JContinuous note gap disorder error on 1. Open the BM2(7) and remove the residual media at the moving path (6) and the FDS18 Cassette1(14) entry. 2. Execute initialization. [Deposit Reject]JContinuous note gap disorder error on 1. Check residual media or alien materials at the Cassette1(14) entry and remove the NCS07 those. [Deposit Reject]JContinuous note gap disorder error on 1. Remove the residual media in the device. the RJS08 2. Execute initialization.
I5D41
I5D42
I5D43 I5D44
I5D45
I5D46 I5D47
© Hyosung TNS Inc. All Rights Reserved.
435
Error Code manual
Problem Code I5D48
I5D49
I5D4A
I5D4B
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Reject]JContinuous note gap disorder error on 1. Open the third moving path (8) and then remove the residual media and alien the PRS01 materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit Reject]JContinuous note gap disorder error on 1. Open the BM3 moving path and then remove the residual media and alien the FDS16 materials. 2. Check the arrangement state of banknotes in the RT box. [Deposit Reject]JContinuous note gap disorder error on 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). the RTS02 2. Remove the notes in the Retract Box. 3. Execute initialization. [Deposit Reject]JContinuous note gap disorder error on the FDS19 [Deposit Reject]JContinuous note gap disorder error on the CCS07 [Deposit Reject]JError occurred by the Transport Path on the FDS01 [Deposit Reject]JError occurred by the Transport Path on the FDS02 [Deposit Reject]JError occurred by the Transport Path on the FDS03 [Deposit Reject]JError occurred by the Transport Path on the FDS04 [Deposit Reject]JError occurred by the Transport Path on the FDS05 [Deposit Reject]JError occurred by the Transport Path on the FDS03,04 [Deposit Reject]JError occurred by the Transport Path on the BCS01 [Deposit Reject]JError occurred by the Transport Path on the BCS02 [Deposit Reject]JError occurred by the Transport Path on the BCS01,BCS02 [Deposit Reject]JError occurred by the Transport Path on the FDS15 [Deposit Reject]JError occurred by the Transport Path on the AAS06
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I5E0C
[Deposit Reject]JError occurred by the Transport Path on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I5E0D
[Deposit Reject]JError occurred by the Transport Path on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I5E0E
[Deposit Reject]JError occurred by the Transport Path on the RCS01
I5E0F
[Deposit Reject]JError occurred by the Transport Path on the FDS07
I5E10
[Deposit Reject]JError occurred by the Transport Path on the FDS23
I5E11
[Deposit Reject]JError occurred by the Transport Path on the FDS09 [Deposit Reject]JError occurred by the Transport Path on the FDS12
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization.
I5D4C I5E01 I5E02 I5E03 I5E04 I5E05 I5E06 I5E07 I5E08 I5E09 I5E0A I5E0B
I5E12
I5E13
[Deposit Reject]JError occurred by the Transport Path on the FDS18
I5E14
[Deposit Reject]JError occurred by the Transport Path on the NCS07 [Deposit Reject]JError occurred by the Transport Path on the RJS08
I5E15
© Hyosung TNS Inc. All Rights Reserved.
436
Error Code manual
Problem Code I5E16
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Reject]JError occurred by the Transport Path on the PRS01
1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I5E17
[Deposit Reject]JError occurred by the Transport Path on the FDS16
I5E18
[Deposit Reject]JError occurred by the Transport Path on the RTS02
I5E19
[Deposit Reject]JError occurred by the Transport Path on the FDS19 [Deposit Reject]JError occurred by the Transport Path on the CCS07 [Deposit Reject]Error occurred by the Transport Path on the CCS11 [Deposit Reject]Error occurred by the Transport Path on the CCS12 [Deposit Reject]JError occurred by the Return Transport Path(FDS01) [Deposit Reject]JError occurred by the Return Transport Path(FDS02) [Deposit Reject]JError occurred by the Return Transport Path(FDS03) [Deposit Reject]JError occurred by the Return Transport Path(FDS04) [Deposit Reject]JError occurred by the Return Transport Path(FDS05) [Deposit Reject]JError occurred by the Return Transport Path(FDS03,FDS04) [Deposit Reject]JError occurred by the Return Transport Path( BCS01) [Deposit Reject]JError occurred by the Return Transport Path( BCS02) [Deposit Reject]JError occurred by the Return Transport Path( BCS01,BCS02) [Deposit Reject]JError occurred by the Return Transport Path( FDS15) [Deposit Reject]JError occurred by the Return Transport Path( AAS06)
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I5F0C
[Deposit Reject]JError occurred by the Return Transport Path( AAS05)
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I5F0D
[Deposit Reject]JError occurred by the Return Transport Path( AAS03)
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I5F0E
[Deposit Reject]JError occurred by the Return Transport Path( RCS01)
I5F0F
[Deposit Reject]JError occurred by the Return Transport Path( FDS07)
I5F10
[Deposit Reject]JError occurred by the Return Transport Path( FDS23)
I5F11
[Deposit Reject]JError occurred by the Return Transport Path( FDS09) [Deposit Reject]JError occurred by the Return Transport Path( FDS12)
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization.
I5E1A I5E1B I5E1C I5F01 I5F02 I5F03 I5F04 I5F05 I5F06 I5F07 I5F08 I5F09 I5F0A I5F0B
I5F12
I5F13
[Deposit Reject]JError occurred by the Return Transport Path( FDS18)
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437
Error Code manual
Problem Code I5F14 I5F15 I5F16
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Reject]JError occurred by the Return Transport Path( NCS07) [Deposit Reject]JError occurred by the Return Transport Path( RJS08) [Deposit Reject]JError occurred by the Return Transport Path( PRS01)
I5F17
[Deposit Reject]JError occurred by the Return Transport Path( FDS16)
I5F18
[Deposit Reject]JError occurred by the Return Transport Path( RTS02)
I5F19
I6084 I60C1
[Deposit Reject]JError occurred by the Return Transport Path( FDS19) [Deposit Reject]JError occurred by the Return Transport Path( CCS07) [Deposit Cancel]CEN Bundle Cover Open Error An internal program error of the device.
I60C2
An internal program error of the device.
I60C3
An internal program error of the device.
I60CF
An internal program error of the device.
I6210
[Deposit Cancel]The installation status of ccim32 cst was changed while transaction. [Deposit Cancel]Low-speed control sensor fault.
I5F1A
I6301
1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) "1. Open the BM3 moving path and then remove the residual media and alien materials.2. Check the arrangement state of banknotes in the RT box.3. Check FDM08 solenoid and Gate." 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization. 1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. 1. Check CEN Bundle Cover Status 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Check the installation status of Cassette and sensors. 1. Open the door at the Bundle side and remove the residual media. 2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted. 4. Initialize the device.
I6302
[Deposit Cancel]The delivering roller with low-speed fails to operate upward.
1. Check whether the Bundle low-speed moving path (BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. 1. Check whether the Bundle low-speed moving path (BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. 1. Check and remove the alien materials in the Bundle Shutter Open (BDS11) and Close(BDS12) sensors. 2. If no alien material exists, check whether the sensor is polluted. 1. Check the inside of the Bundle and the Shutter. 2. Remove banknotes or the alien materials in the Shutter. 3. Check whether the Shutter Open successfully operates. 1. Check the inside of the Bundle and the Shutter. 2. Remove banknotes or the alien materials in the Shutter. 3. Check whether the Shutter Close successfully operates. 1. Check and remove the alien materials in the Bundle Bill Press part (BDS15, BDS16) sensors. 2. If no alien material exists, check whether the sensor is polluted. 1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press home position (BDS15) sensor. 4. If no alien material exists, check whether the sensor is polluted.
I6303
[Deposit Cancel]The delivering roller with low-speed fails to operate downward.
I6304
[Deposit Cancel]Shutter sensor fault.
I6305
[Deposit Cancel]Shutter Open fault.
I6306
[Deposit Cancel]Shutter Close fault.
I6307
[Deposit Cancel]Billpress sensor fault.
I6308
[Deposit Cancel]Billpress move position startup fault.
I6309
[Deposit Cancel]Billpress separation position startup fault.
I630A
[Deposit Cancel]Billpress residual position startup fault. 1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press Up/Down (BDS16) sensor. 4. If no alien material exists, check whether the sensor is polluted
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If the Billpress is up, check whether the state is BDS18 Dark. 4. If it is not dark, move the P Roller and check whether the state of BDS18 is changed.
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438
Error Code manual
Problem Code I630B
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Cancel]Billpress Reject position startup fault.
"1. Remove if any residue in bundle(1) module.2. Remove if any residue in bill press.3. Remove if any residue in sensors (BDS15, BDS16) of bundle bill press.4. Clean if any contamination of sensors (BDS15, BDS16) of bundle bill press."
I630D
[Deposit Cancel]Media remaining at the Bundle.
1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.
I630F
[Deposit Cancel]Sensor fault when preparing for separation of media.
I6310
[Deposit Cancel]When trying to discharge the media, the number of retries exceeds the limit.
1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle entry part (BDS01, BDS02) sensors. 3. If no alien material exists, check whether the sensor is polluted. 1. Check the inside of the Bundle(1). 2. Check the Reject and the Bundle connection parts and then remove residual banknotes and the alien materials. 3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted.
I6312
[Deposit Cancel]Fault of receiving media returned due to low-speed moving path up.
I6315
An internal program error of the device.
I6318 I6319
I6322 I6324 I6360
I6370
I6371
I6372
I6385 I63D2
I63D3 I63F0 I63FF I6507
I6508
1. Open the door at the Bundle side and remove the residual media. 2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted. 4. Initialize the device.
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Cancel]BDS06 Dark Timeout when performing 1. Execute CCIM initialization. low-speed moving path down 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path media is polluted when the same error occurs after initialization. [Deposit Cancel]BDM03 Motor do not run. 1. Check BDM03 Motor Operation. [Deposit Cancel]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation. [Deposit Cancel]Media remaining at the SCM and BC 1. BC(3) and SCM(2) Open part. 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted. [Deposit Cancel] Detecting upward operation fail at the 1. Check whether the Bundle low speed moving path(BDM02) is running. low speed moving path in throat part. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. [Deposit Cancel] Detecting downward operation fail at 1. Check whether the Bundle low speed moving path(BDM02) is running. the low speed moving path in throat part. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. [Deposit Cancel] Sensor fail at the low speed moving 1. Open the door at the Bundle side and remove the residual media. path in throat part. 2. Check and remove the alien materials in the Bundle low speed wheel position control(BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted. 4. Initialize the device. [Deposit Cancel] CEN Bundle Detecting Error
"1. Execute CCIM initialization action. 2. Check the Bundle low speed moving path(BDM02) and BDS03, BDS13 Sensor Status." [Deposit Cancel]Ultrasonic sensor does not operate. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 3. Check whether the SCM internal ultrasonic sensor (FDS06) is polluted when the same error occurs after rebooting. [Deposit Cancel]BC Module Timeout. 1. Check the cable connecting between Main and BC (Connector CN37). An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Cancel]Residual media at the Escrow entry 1. Open the Escrow Part(12). part (ESS03, ESS04) when preparing for media output 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Cancel]Escrow Tape Start(ESS06) detection 1. Open the Escrow part (12) and remove the ESS06 media and pollution. fault when preparing for media output. 2. Rotate the Escrow Knob in clock-wise three times. 3. Execute CCIM initialization.
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439
Error Code manual
Problem Code I6509
I650A
I6516
I6517
I6518
I6519
I651A
I651B
I651C
I6520
I6521 I6522
I6523 I6524
I6525
I6526
I6527
I6528
I6529
I652A
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Cancel]Residual media at the Escrow entry part (ESS03, ESS04) when reset the Escrow mode
1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Cancel]Residual media at the Escrow (ESS01, 1. Open the Escrow Part(12). ESS02, ESS03, ESS04) when reset the Escrow mode 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and the pollution. 3. Execute CCIM initialization. [Deposit Cancel] Residual detection (ESS03) Jam 1. Open the Escrow Part(12). before Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization. [Deposit Cancel]Light jam at the Escrow output check "1. Open escrow(12) module and remove if any residue or dirt in ESS04.2. Check sensor (ESS04) when outputting the media. whether escrow drum motor (ESM01) is working.3. Turn escrow drum knob to check whether the belts are revolving.4. Execute initialization." [Deposit Cancel]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12). ESS02) when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. [Deposit Cancel] Escrow Trigger2 (ESS04) is not 1. Open the Escrow Part(12). detected and timeout occurs when outputting the 2. Remove the ESS04 media and pollution. media. 3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01). [Deposit Cancel] Residual detection sensor (ESS03) Jam before Escrow Drum when outputting the media.
1. Open the Escrow Part(12). 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization. [Deposit Cancel]Jam at the Escrow output check 1. Open the Escrow Part(12). sensor (ESS04) when outputting the media. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. [Deposit Cancel]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12). ESS02) when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. [Deposit Cancel]Tape Start (ESS06) detection fault in 1. Open the Escrow Part(12). Escrow Drum winding. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Cancel]Tape Start (ESS06) is not light1. Open the Escrow Part(12). detected in Escrow Drum winding. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Cancel]Residual media at the Escrow entry 1. Open the Escrow Part(12). part (ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output rewinding the Escrow check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Cancel]Tape Start (ESS06) is not detected 1. Open the Escrow Part(12). when rewinding the Escrow Drum. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. [Deposit Cancel]Residual media at the Escrow entry 1. Open the Escrow Part(12). part (ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output rewinding the Escrow Drum check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Cancel]Residual media at the Escrow entry 1. Open the Escrow Part(12). part (ESS03, ESS04) before detecting tape end after 2. Remove the media at the Escrow Drum residual check (ESS03) and output winding the Escrow Drum check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Cancel]Tape End (ESS07) is not detected in 1. Open the Escrow Part(12). Escrow Drum winding 2. Remove the ESS07 media and pollution. . 3. Check Motor (ESM01) 4. Execute CCIM initialization. [Deposit Cancel]The Escrow Drum hole is not detected 1. Open the Escrow Part(12). on the position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution. . 3. Execute CCIM initialization. [Deposit Cancel]The Escrow Drum hole is not detected 1. Open the Escrow Part(12). on the position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution. . 3. Execute CCIM initialization.
© Hyosung TNS Inc. All Rights Reserved.
440
Error Code manual
Problem Code I652B
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Cancel] When both of Escrow Tape Start (ESS06) sensor and the End (ESS07) sensor are detected simultaneously . [Deposit Cancel]When checking the residual in the Escrow and tape end is detected so that retry is made, the number of retries exceeds the limit. . [Deposit Cancel]Empty (ESS01, ESS02) Light is not detected while checking the residual media in the Escrow. . [Deposit Cancel]The residual media before the Escrow entry or Drum is detected (ESS04, ESS03) while winding the media.(Cash mode)
1. Open the Escrow Part(12). 2. Remove the ESS06 and ESS07 media and pollution. 3. Execute CCIM initialization.
I6603
[Deposit Cancel]Batch moving stage up fail.
I6604
[Deposit Cancel]Batch moving stage sensor fault.
I6605
[Deposit Cancel]The media at the reject part is not moved to the Bundle output check sensor (RJS09) within a specified time.
1. Check whether the reject batch return stage up detection (RJS06) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running. 1. Check whether the reject batch return stage down detection (RJS07) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running. "1. Open reject door(9) and remove if any residue in reject module.2. If no residue in reject module, check and clean if any contamination of sensors in reject module (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and reject exit (RJS10)."
I6606
[Deposit Cancel]After moving the media at the Reject part to the Bundle, the media remains at the Reject part.
"1. Open reject door(9) for cleaning.2. Remove if any residue in reject에 module.3. Otherwise, clean if any contamination on sensors, such as RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, and RJS09 in reject module and RJS10 in reject gate."
I6607
[Deposit Cancel]Before moving the media at the Reject 1. Check the inside of the Bundle(1). to the Bundle, the billpress of the Bundle part is not 2. Remove the alien materials of the Billpress. moved to the Reject position. 3. If no alien material exists in the Billpress, Check and remove the alien materials in the Bundle Bill Press part (BDS15, BDS16) sensors. 4. If no alien material exists, check whether the sensor is polluted.
I6608
[Deposit Cancel]When media are piled at the Reject part, jam occurs at the Reject output check sensor (RJS08). [Deposit Cancel]Alien media have sequentially entered to the Reject part.
I652C
I652D
I652E
I652F
I6530
I6531
I6580
I6602
I6609
I660A
I660B
1. Open the Escrow Part(12). 2. Remove the ESS07 media and pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization.
1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Cancel]The residual media before the Escrow 1. Open the Escrow Part(12). entry or Drum is detected (ESS04, ESS03) while 2. Remove the media at the Escrow Drum residual check (ESS03) and output winding the media.(Check mode) check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Cancel]The residual media before the Escrow 1. Open the Escrow Part(12). entry or Drum is detected (ESS04, ESS03) while 2. Remove the media at the Escrow Drum residual check (ESS03) and output rewinding the media.(Cash mode) check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Cancel]The residual media before the Escrow 1. Open the Escrow Part(12). entry or Drum is detected (ESS04, ESS03) while 2. Remove the media at the Escrow Drum residual check (ESS03) and output discharging the media. check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit Cancel]Receives a command which says to 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor) unwind the roll of the Escrow until exceeding the 2. Execute initialization. number of winding media. [Deposit Cancel]Batch moving stage down fail. "1. Remove if any residue in reject (9) module.2. Turn reject return knob to check whether the SE belts are revolving.3. Clean if any contamination on sensors in reject module.4.. Execute initialization and check status of sensors is light."
"1. Remove if any residue or dirt in reject exit(RJS08) sensor2. Otherwise, clean if any contamination of the sensor."
1. Reject Door(9) Open 2. Remove the notes and alien materials in the Reject. 3. If no alien material exists, check whether the Reject output check sensor (RJS08) is polluted. [Deposit Cancel]Abnormal residual media at the Reject 1. Remove the notes and alien materials in the Reject output media residual sensor part (RJS10 Dark). (RJS10). 2. If no alien material exists, check whether the sensor is polluted. [Deposit Cancel]When media abnormally access and 1. Remove the notes and alien materials in the Reject output check sensor are piled at the Reject part, the residual media exist at (RJS08). the Reject part (RJS08 Dark). 2. If no alien material exists, check whether the sensor is polluted.
© Hyosung TNS Inc. All Rights Reserved.
441
Error Code manual
Problem Code I660C I66F1 I6801 I6802 I6803 I6804 I6805 I6806 I6807 I6808 I6809 I680A I680B
CCIM - Error Code List
Problem Description
Troubleshooting
An internal program error of the device.
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Cancel]Reject module force shutdown. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Cancel]Reject part operation timeout 1. Open the door of Reject(9) part and remove the residual media. 2. Execute initialization. [Deposit Cancel]Media remaining at the Reject part 1. Open the door of Reject(9) part and remove the residual media. 2. Execute initialization. [Deposit Cancel]Retract Box is not on the home 1. Check whether the Retract Box(13) is on the home position. position. 2. Execute initialization. [Deposit Cancel] Media remains at the first drive part 1. Remove the residual media at the SCM(2) and BC(3). and the BC part or the BC is open. 2. Execute initialization. [Deposit Cancel]Media remaining at the Alignment part 1. Alignment(4) part residual media Execute initialization. [Deposit Cancel]Media remaining at the Recognition part [Deposit Cancel]Media remaining at the BM2 connection part
1. Remove the residual media at the Recognition(5). 2. Execute initialization. "1. Open BM2(7) and remove if any residue in bill transport(6).2. Clean if any dirt or contamination on sensors in bill transport.3. Lock BM2 firmly.4. Execute initialization" "1. Open BM2(7) and remove if any residue in bill transport area(7, 8).2. Check and remove if any dirt or damage of 3-way gate 1. 3. Execute initialization."
I680C
[Deposit Cancel]Media remaining at 3-Way Gate 1
I680D
[Deposit Cancel]Media remaining at 3-Way Gate 2
"1. Open BM3(12) and remove if any residue in bill transport area(8, 10)2.Check and remove if any dirt or damage in 3-way gate 2 3. Execute initialization."
I680E
[Deposit Cancel]Media remaining at the Escrow entry part
1. Open the BM2(12) and remove the residual media at the moving path (10, 12). 2. Execute initialization.
I680F
[Deposit Cancel]Media remaining at the Retract entry part [Deposit Cancel]Media remaining at the Cassette1 entry
I6810
I6811 I6812 I6813
I6814 I6815 I6816 I6817 I6818 I6819 I681B I6823 I6829 I682A
1. Remove the residual media at the RT box entry (11). 2. Execute initialization. 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. [Deposit Cancel]Media remaining at the Cassette2 1. Remove the residual media at the Cassette2 entry (11). entry 2. Execute initialization. [Deposit Cancel]Cassette1 is not on the home position. 1. Check whether the Cassette1(14) is on the home position. 2. Execute initialization. [Deposit Cancel]No Cassette. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home position. 2. Execute initialization. [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Cancel]Failed to inhale the media 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Cancel]Timeout occurs in operation. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Cancel]BC Cover Open fault. 1. Remount the BC Cover(3) and execute initialization. 2. If the fault is not recovered, reboot the system. [Deposit Cancel]Media remaining at the Bundle 1. Remove the residual media at the Bundle part (1). 2. Execute initialization. [Deposit Cancel]Error in processing the number of 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving papers at the Reject part path (8, 9, 10). 2. Execute initialization.
© Hyosung TNS Inc. All Rights Reserved.
442
Error Code manual
Problem Code I682B
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Cancel]Error in processing the number of papers at the Escrow part
1. Open the BM2(12) and remove the residual media at the moving path (8, 10, 12). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10, 12). 2. Execute initialization. 1. Check the BM2(7) Lock state. 2. Execute initialization. "1. Check locking condition of BM3 module whether locks firmly.2. If so, open BM3 module and check if any dirt or wrong condition inside of BM3.3. Execute initialization." 1. Mount the CCIM on the home position. 1. Check the SCM(2) Lock state. 2. Execute initialization. 1. Check whether the Cassette2(15) is on the home position. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization.
I682C
[Deposit Cancel]Timeout occurs in operation.
I682D
[Deposit Cancel]Timeout occurs in operation.
I682E
[Deposit Cancel]Timeout occurs in operation.
I682F
[Deposit Cancel]Timeout occurs in operation.
I6830
[Deposit Cancel]Timeout occurs in operation.
I6831
[Deposit Cancel]Media remaining at the Escrow part and the Reject part
I6832
[Deposit Cancel]BM2 moving part is open.
I6833
[Deposit Cancel]BM3 moving part is open.
I6834 I6835
[Deposit Cancel]CCIM is not on the home position. [Deposit Cancel]SCM Cover Open
I6836
[Deposit CancelCassette2 is not on the home position.
I6841
[Deposit Cancel]Timeout occurs in operation.
I6842
[Deposit Cancel]Timeout occurs in operation.
I6843
An internal program error of the device.
I6844
[Deposit Cancel]Media remaining at the Print part
I6845
[Deposit Cancel]Media remaining at the Print part
1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization.
I6846
[Deposit Cancel]INK cartridge ASSY is not on the home position. [Deposit Cancel]ALG, Recog moving path motors do not run. [Deposit Cancel]PRT, RT Box, Reject entry part motors do not run. [Deposit Cancel]Media remain on the moving path.
1. Mount the INK cartridge ASSY on the home position.
I685B
[Deposit Cancel]The number of checks in the cassette is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I685C
[Deposit Cancel]The number of notes in the retract box 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). is not consistent. 2. Execute initialization.
I685D
[Deposit Cancel]The number of notes passed 3WayGate1 and 2 is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I6861
[Deposit Cancel]RT Box Full
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I6851 I6852 I6855 I6859
I685A
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. "1. Remove if any residue in bill transport. 2. Check any dirt or contamination on sensors.3. After cleaning, lock bill transport firmly.4. Execute initialization" [Deposit Cancel]Media remain on the moving path. "1. Remove if any residue in RT entrance.2. If not, check and remove if any jam or residue inside of RT.3. Check whether the RT box in right position.4. Remove if any residue or not in the system. 5. Execute initialization." [Deposit Cancel]The number of notes in the cassette is 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). not consistent. 2. Execute initialization.
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443
Error Code manual
Problem Code I6862
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Cancel]A6 Full
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I6866
[Deposit Cancel]Timeout of the 3Way-Gate1 and 2 operation occurs.
1. Open the BM2(7) and remove the residual media at the moving path (7, 8). 2. Open the door of Reject(9) part and remove the residual media. 3. Open the BM2(12) and remove the residual media at the moving path (10, 11). 4. Execute initialization.
I6867
[Deposit Cancel]Timeout occurs in operation.
I6868 I6869 I686A I686B I686C I686D I686E I686F I6870
I6871 I6872 I6879
I687A I687B
I687C
I6893
I68C0 I68E0 I68F1 I68FF
I6B01 I6B02
I6B03
1. Remove the residual media in the device. 2. Execute initialization. [Deposit Cancel]Timeout occurs when forced inhale is 1. Remove the residual media in the device. made at the Bundle part. 2. Execute initialization. [Deposit Cancel]CST2 operation timeout (Bundle1. Remove the residual media in the device. >Escrow->CST2) 2. Execute initialization. [Deposit Cancel]Timeout occurs while resetting in 1. Remove the residual media in the device. Bundle mode 2. Execute initialization. [Deposit Cancel]Timeout of preparing for CST2 store 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Cancel]Timeout occurs while resetting in 1. Remove the residual media in the device. Bundle mode (CST2) 2. Execute initialization. [Deposit Cancel]Timeout of preparing for CST1 store 1. Remove the residual media in the device. (Escrow->CST2) 2. Execute initialization. [Deposit Cancel]Timeout of preparing for CST2 store 1. Remove the residual media in the device. (Escrow->CST2) 2. Execute initialization. [Deposit Cancel]Timeout of checking residual media in 1. Remove the residual media in the device. Bundle occurs during initialization 2. Execute initialization. [Deposit Cancel]An internal program error of the device 1. Remove the residual media at the Escrow part (12). 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the pollution. 3. If no alien material exists, check whether the sensor is polluted. 4. Execute CCIM initialization. [Deposit Cancel]An internal program error of the device 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Cancel]Media remaining at the Reject part are 1. Remove the residual media in the device. detected. 2. Execute initialization. [Deposit Cancel]Fault occurs while the BC part is 1. Remove the residual media in the device. preparing. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. [Deposit Cancel]BC response timeout. 1. Check the cable connecting between Main and BC (Connector CN37). [Deposit Cancel]The number of notes which have 1. Remove the residual media in the device. passed BC is not consistent with that of Escrow and 2. Check the BC Cover(3) Lock state. Reject. 3. Execute initialization. [Deposit Cancel]BC operation is not completed. 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. [Deposit Cancel]Failure to check the last note at the 1. Execute CCIM initialization. termination of mid transport path while retracting 2. Reboot the system when the same error occurs after initialization. those. [Deposit Cancel]CCIM32 I/F was changed without 1. System restart setting. [Deposit Cancel]Anomaly of check information 1. Remove the residual media in the device. 2. Execute initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit Cancel]Failed to move to 3-Way 1 or 3-Way 2 "1. Open BM2(7), BM3(12) and remove if any residue at bill transport(7, 8, 9, 10). Gate position 2.Check if any reside in or damage of 3-way gate 1 or 2. 3. Execute initialization." [Deposit Count/Check]Jam at the BC entry sensor (BCS01,BCS02). [Deposit Cancel]Jam at the Align detection sensor (AAS02).
1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
[Deposit Cancel]Jam at the Align detection sensor (AAS03).
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
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444
Error Code manual
Problem Code I6B04
I6B05
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Cancel]Recog detection sensor (RCS01) jam. 1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. [Deposit Cancel]Jam at the Align detection sensor 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove (AAS05) media and alien materials. 2. Initialize the device. 9. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I6B06
[Deposit Cancel]Jam at the Align detection sensor (AAS06).
I6B07
[Deposit Cancel]Jam at Recog exit moving path sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien (FDS07) material. 2. Open the BM8 moving path to remove the residual media. [Deposit Cancel]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials. (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06) [Deposit Cancel]Jam at the 3Way2 control sensor 1. Open the third moving path (8) and then remove the residual media and alien (FDS12) materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit Cancel]Jam at Escrow entry sensor (FDS15) 1. Open the BM9 moving path and then remove the residual media and alien materials. [Deposit Cancel]Jam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien (FDS16) materials. 2. Check the arrangement state of banknotes in the RT box. [Deposit Cancel]Jam at Cassette1 entry detection 1. Open the BM2(7) and remove the residual media at the moving path (6) and sensor (FDS18) Cassette1(14) entry. 2. Execute initialization. [Deposit Cancel]Jam at Cassette2entry detection 1. Remove the residual media at the Cassette2 entry (11). sensor (FDS19) 2. Execute initialization. [Deposit Cancel]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Cancel]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Cancel]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Cancel]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Cancel]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Cancel]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit Cancel]J Jam at the BC entry sensor (BCS01). 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. [Deposit Cancel]J Jam at the BC entry sensor (BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. [Deposit Cancel]J Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials. (BCS01,BCS02). 2. Check the BC Lock state. [Deposit Cancel]JJam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien materials. [Deposit Cancel]JJam at the Align entry detection 1. Open the alignment(4) cover and remove the residual media and alien materials. sensor (AAS06). 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I6B09 I6B12
I6B15 I6B16
I6B18
I6B19 I6B21 I6B22 I6B23 I6B24 I6B25 I6B26 I6B27 I6B28 I6B29 I6B2A I6B2B
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I6B2C
[Deposit Cancel]JAlign detection sensor (AAS05) jam
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I6B2D
[Deposit Cancel]JAlign detection sensor (AAS03) jam.
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I6B2E
[Deposit Cancel]JRecog detection sensor (RCS01) jam.
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module.
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445
Error Code manual
Problem Code I6B2F
I6B30
I6B31 I6B32
I6B33
I6B34
I6B35 I6B36
I6B37
I6B38
I6B39
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Cancel]JJam at Recog exit moving sensor (FDS07)
1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. [Deposit Cancel]JJam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien (FDS23). material. 2. Open the BM3 moving path to remove the residual media. [Deposit Cancel]JJam at the second moving path 1. Open the BM2(7) and then remove the residual media and alien materials. sensor (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06) [Deposit Cancel]JJam at the 3Way2 control sensor 1. Open the third moving path (8) and then remove the residual media and alien (FDS12) materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit Cancel]JJam at Cassette1 entry detection 1. Open the BM2(7) and remove the residual media at the moving path (6) and sensor (FDS18) Cassette1(14) entry. 2. Execute initialization. [Deposit Cancel]JJam at the sensor (NCS07) detecting 1. Check residual media or alien materials at the Cassette1(14) entry and remove the number of papers which enter into the Cassette1. those. [Deposit Cancel]JReject detection sensor (RJS08 jam. 1. Remove the residual media in the device. 2. Execute initialization. [Deposit Cancel]JPrint detection sensor (PRS01) jam. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit Cancel]JJam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien (FDS16) materials. 2. Check the arrangement state of banknotes in the RT box. [Deposit Cancel]JJam at RT Box full sensor (RTS02) 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). jam 2. Remove the notes in the Retract Box. 3. Execute initialization. [Deposit Cancel]JJam at Cassette2entry detection sensor (FDS19) [Deposit Cancel]JJam at the sensor (CCS07) detecting the number of papers which enter into the Cassette2.
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those.
I6B3B
[Deposit Cancel]Jam at CCS11 sensor
I6B3C
[Deposit Cancel]Jam at CCS12 sensor
I6C01
[Deposit Cancel]JFDS01 Light Time out(280ms) fault when separating media.
"1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted
I6C02
[Deposit Cancel]JFDS02 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I6C03
[Deposit Cancel]JFDS03 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I6C04
[Deposit Cancel]JFDS04 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I6C05
[Deposit Cancel]JFDS05 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I6B3A
© Hyosung TNS Inc. All Rights Reserved.
446
Error Code manual
Problem Code I6C06
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Cancel]JFDS03, 04 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I6C07
[Deposit Cancel]JBCS01 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I6C08
[Deposit Cancel]JBCS02 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I6C09
[Deposit Cancel]JBCS01,BCS02 Light Timeout(500ms) 1. SCM(2) Open fault when separating media. 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I6C0A
[Deposit Cancel]JFDS15 Light Timeout fault
I6C0B
1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit Cancel]JAlign entry detection sensor (AAS06) 1. BC(3) and SCM(2) Open is not reached (Light JAM) when separating media. 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I6C0C
[Deposit Cancel]JAAS05 Light Timeout fault
I6C0D
[Deposit Cancel]JAAS03 Light Timeout fault
I6C0E
[Deposit Cancel]JRCS01 Light Timeout fault
I6C0F
[Deposit Cancel]JFDS07 Light Timeout fault
I6C10
[Deposit Cancel]JFDS23 Light Timeout fault
I6C11
[Deposit Cancel]JFDS09 Light Timeout fault
I6C12
[Deposit Cancel]JFDS12 Light Timeout fault
I6C13
[Deposit Cancel]JFDS18 Light Timeout fault
I6C14
[Deposit Cancel]JNCS07 Light Timeout fault
I6C15
[Deposit Cancel]JRJS08 Light Timeout fault
I6C16
[Deposit Cancel]JPRS01 Light Timeout fault
I6C17
[Deposit Cancel]JFDS16 Light Timeout fault
I6C18
[Deposit Cancel]JRTS02 Light Timeout fault
1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
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447
Error Code manual
CCIM - Error Code List
Problem Code I6C19
[Deposit Cancel]JFDS19 Light Timeout fault
I6C1A
[Deposit Cancel]JCCS07 Light Timeout fault
I6C1B
[Deposit Cancel]Light timeout fault at CCS11 sensor
I6C1C
[Deposit Cancel]Light timeout fault at CCS12 sensor
I6D01
[Deposit Cancel]JError occurred by the notes disorder on the FDS01 [Deposit Cancel]JError occurred by the notes disorder on the FDS02 [Deposit Cancel]JError occurred by the notes disorder on the FDS03 [Deposit Cancel]JError occurred by the notes disorder on the FDS04 [Deposit Cancel]JError occurred by the notes disorder on the FDS05 [Deposit Cancel]JError occurred by the notes disorder on the FDS03,FDS04 [Deposit Cancel]JError occurred by the notes disorder on the BCS01 [Deposit Cancel]JError occurred by the notes disorder on the BCS02 [Deposit Cancel]JError occurred by the notes disorder on the BCS01,BCS02 [Deposit Cancel]JError occurred by the notes disorder on the FDS15 [Deposit Cancel]JError occurred by the notes disorder on the AAS06
I6D02 I6D03 I6D04 I6D05 I6D06 I6D07 I6D08 I6D09 I6D0A I6D0B
Problem Description
Troubleshooting 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Execute initialization. 1. Check whether the Cassette2(11) is on the home position. 2. Execute initialization. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I6D0C
[Deposit Cancel]JError occurred by the notes disorder on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I6D0D
[Deposit Cancel]JError occurred by the notes disorder on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I6D0E
[Deposit Cancel]JError occurred by the notes disorder on the RCS01
I6D0F
[Deposit Cancel]JError occurred by the notes disorder on the FDS07
I6D10
[Deposit Cancel]JError occurred by the notes disorder on the FDS23
I6D11
[Deposit Cancel]JError occurred by the notes disorder on the FDS09 [Deposit Cancel]JError occurred by the notes disorder on the FDS12
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. "1. Open the BM2(7) Upper Guide and remove the residual media and alien material.2. Open the BM3 moving path to remove the residual media.3. Check FDM05 solenoid and Gate." 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07)
I6D12
I6D13
[Deposit Cancel]JError occurred by the notes disorder on the FDS18
I6D14
[Deposit Cancel]JError occurred by the notes disorder on the NCS07 [Deposit Cancel]JError occurred by the notes disorder on the RJS08 [Deposit Cancel]JError occurred by the notes disorder on the PRS01
I6D15 I6D16
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448
Error Code manual
Problem Code I6D17
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Cancel]JError occurred by the notes disorder on the FDS16
1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I6D18
[Deposit Cancel]JError occurred by the notes disorder on the RTS02
I6D19
[Deposit Cancel]JError occurred by the notes disorder on the FDS19 [Deposit Cancel]JError occurred by the notes disorder on the CCS07 [Deposit Cancel]Error occurred by the notes disorder on the CCS11 [Deposit Cancel]Error occurred by the notes disorder on the CCS12 [Deposit Cancel]JContinuous note gap disorder error on the FDS01 [Deposit Cancel]JContinuous note gap disorder error on the FDS02 [Deposit Cancel]JContinuous note gap disorder error on the FDS03 [Deposit Cancel]JContinuous note gap disorder error on the FDS04 [Deposit Cancel]JContinuous note gap disorder error on the FDS05 [Deposit Cancel]JContinuous note gap disorder error on the FDS03,FDS04 [Deposit Cancel]JContinuous note gap disorder error on the BCS01 [Deposit Cancel]JContinuous note gap disorder error on the BCS02 [Deposit Cancel]JContinuous note gap disorder error on the BCS01,BCS02 [Deposit Cancel]JContinuous note gap disorder error on the FDS15 [Deposit Cancel]JContinuous note gap disorder error on the AAS06
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I6D3E
[Deposit Cancel]JContinuous note gap disorder error on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I6D3F
[Deposit Cancel]JContinuous note gap disorder error on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I6D40
[Deposit Cancel]JContinuous note gap disorder error on the RCS01
I6D41
[Deposit Cancel]JContinuous note gap disorder error on the FDS07
I6D42
[Deposit Cancel]JContinuous note gap disorder error on the FDS23
I6D43
[Deposit Cancel]JContinuous note gap disorder error on the FDS09 [Deposit Cancel]JContinuous note gap disorder error on the FDS12
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those.
I6D1A I6D1B I6D1C I6D33 I6D34 I6D35 I6D36 I6D37 I6D38 I6D39 I6D3A I6D3B I6D3C I6D3D
I6D44
I6D45
[Deposit Cancel]JContinuous note gap disorder error on the FDS18
I6D46
[Deposit Cancel]JContinuous note gap disorder error on the NCS07
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449
Error Code manual
Problem Code I6D47 I6D48
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Cancel]JContinuous note gap disorder error on the RJS08 [Deposit Cancel]JContinuous note gap disorder error on the PRS01
I6D49
[Deposit Cancel]JContinuous note gap disorder error on the FDS16
I6D4A
[Deposit Cancel]JContinuous note gap disorder error on the RTS02
I6D4B
[Deposit Cancel]JContinuous note gap disorder error on the FDS19 [Deposit Cancel]JContinuous note gap disorder error on the CCS07 [Deposit Cancel]Continuous note gap disorder error on the CCS11 [Deposit Cancel]Continuous note gap disorder error on the CCS12 [Deposit Cancel]JError occurred by the Transport Path on the FDS01 [Deposit Cancel]JError occurred by the Transport Path on the FDS02 [Deposit Cancel]JError occurred by the Transport Path on the FDS03 [Deposit Cancel]JError occurred by the Transport Path on the FDS04 [Deposit Cancel]JError occurred by the Transport Path on the FDS05 [Deposit Cancel]JError occurred by the Transport Path on the FDS03,04 [Deposit Cancel]JError occurred by the Transport Path on the BCS01 [Deposit Cancel]JError occurred by the Transport Path on the BCS02 [Deposit Cancel]JError occurred by the Transport Path on the BCS01,BCS02 [Deposit Cancel]JError occurred by the Transport Path on the FDS15 [Deposit Cancel]JError occurred by the Transport Path on the AAS06
I6D4C I6D4D I6D4E I6E01 I6E02 I6E03 I6E04 I6E05 I6E06 I6E07 I6E08 I6E09 I6E0A I6E0B
1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization. 1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I6E0C
[Deposit Cancel]JError occurred by the Transport Path 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove on the AAS05 media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I6E0D
[Deposit Cancel]JError occurred by the Transport Path 1. Open the alignment(4) cover and remove the residual media and alien materials. on the AAS03 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I6E0E
[Deposit Cancel]JError occurred by the Transport Path 1. Remove the internal media and alien materials in the Recognition(5). on the RCS01 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. [Deposit Cancel]JError occurred by the Transport Path 1. Open the BM2(7) Upper Guide and remove the residual media and alien on the FDS07 material. 2. Open the BM3 moving path to remove the residual media. [Deposit Cancel]JError occurred by the Transport Path 1. Open the BM2(7) Upper Guide and remove the residual media and alien on the FDS23 material. 2. Open the BM3 moving path to remove the residual media. [Deposit Cancel]JError occurred by the Transport Path 1. Open the BM2(7) and then remove the residual media and alien materials. on the FDS09 2. Check the 3Way-Gate1 operation state (FDM06) [Deposit Cancel]JError occurred by the Transport Path 1. Open the third moving path (8) and then remove the residual media and alien on the FDS12 materials. 2. Check the 3Way-Gate2 operation state (FDM07)
I6E0F
I6E10
I6E11 I6E12
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450
Error Code manual
Problem Code I6E13
I6E14 I6E15 I6E16
I6E17
I6E18
I6E19
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Cancel]JError occurred by the Transport Path 1. Open the BM2(7) and remove the residual media at the moving path (6) and on the FDS18 Cassette1(14) entry. 2. Execute initialization. [Deposit Cancel]JError occurred by the Transport Path 1. Check residual media or alien materials at the Cassette1(14) entry and remove on the NCS07 those. [Deposit Cancel]JError occurred by the Transport Path 1. Remove the residual media in the device. on the RJS08 2. Execute initialization. [Deposit Cancel]JError occurred by the Transport Path 1. Open the third moving path (8) and then remove the residual media and alien on the PRS01 materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit Cancel]JError occurred by the Transport Path 1. Open the BM3 moving path and then remove the residual media and alien on the FDS16 materials. 2. Check the arrangement state of banknotes in the RT box. [Deposit Cancel]JError occurred by the Transport Path 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). on the RTS02 2. Remove the notes in the Retract Box. 3. Execute initialization. [Deposit Cancel]JError occurred by the Transport Path on the FDS19 [Deposit Cancel]JError occurred by the Transport Path on the CCS07 [Deposit Cancel]Error occurred by the Transport Path on the CCS11 [Deposit Cancel]Error occurred by the Transport Path on the CCS12 [Deposit Cancel]JError occurred by the Return Transport Path(FDS01) [Deposit Cancel]JError occurred by the Return Transport Path(FDS02) [Deposit Cancel]JError occurred by the Return Transport Path(FDS03) [Deposit Cancel]JError occurred by the Return Transport Path(FDS04) [Deposit Cancel]JError occurred by the Return Transport Path(FDS05) [Deposit Cancel]JError occurred by the Return Transport Path(FDS03,FDS04) [Deposit Cancel]JError occurred by the Return Transport Path( BCS01) [Deposit Cancel]JError occurred by the Return Transport Path( BCS02) [Deposit Cancel]JError occurred by the Return Transport Path( BCS01,BCS02) [Deposit Cancel]JError occurred by the Return Transport Path( FDS15) [Deposit Cancel]JError occurred by the Return Transport Path( AAS06)
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I6F0C
[Deposit Cancel]JError occurred by the Return Transport Path( AAS05)
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I6F0D
[Deposit Cancel]JError occurred by the Return Transport Path( AAS03)
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I6F0E
[Deposit Cancel]JError occurred by the Return Transport Path( RCS01)
I6F0F
[Deposit Cancel]JError occurred by the Return Transport Path( FDS07)
I6F10
[Deposit Cancel]JError occurred by the Return Transport Path( FDS23)
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media.
I6E1A I6E1B I6E1C I6F01 I6F02 I6F03 I6F04 I6F05 I6F06 I6F07 I6F08 I6F09 I6F0A I6F0B
© Hyosung TNS Inc. All Rights Reserved.
451
Error Code manual
Problem Code I6F11 I6F12
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit Cancel]JError occurred by the Return Transport Path( FDS09) [Deposit Cancel]JError occurred by the Return Transport Path( FDS12)
I6F13
[Deposit Cancel]JError occurred by the Return Transport Path( FDS18)
I6F14
[Deposit Cancel]JError occurred by the Return Transport Path( NCS07) [Deposit Cancel]JError occurred by the Return Transport Path( RJS08) [Deposit Cancel]JError occurred by the Return Transport Path( PRS01)
I6F15 I6F16
1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) "1. Open the BM3 moving path and then remove the residual media and alien materials.2. Check the arrangement state of banknotes in the RT box.3. Check FDM08 solenoid and Gate." 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I6F17
[Deposit Cancel]JError occurred by the Return Transport Path( FDS16)
I6F18
[Deposit Cancel]JError occurred by the Return Transport Path( RTS02)
I6F19
I7084 I70C1
[Deposit Cancel]JError occurred by the Return Transport Path( FDS19) [Deposit Cancel]JError occurred by the Return Transport Path( CCS07) [Deposit Cancel]Error occurred by the Transport Path on the CCS11 [Deposit Cancel]Error occurred by the Transport Path on the CCS12 [Deposit OK]CEN Bundle Cover Open Error An internal program error of the device.
I70C2
An internal program error of the device.
I70C3
An internal program error of the device.
I70CF
An internal program error of the device.
I7102
[Deposit OK]Cassette1 Task force shut down.
I7103
An internal program error of the device.
I7104
An internal program error of the device.
I7105
[Deposit OK]Cassette1 position or door open fault
I7106
[Deposit OK] Fault of causing retry of moving the Cassette1 Push Plate Bottom position.
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. Check CEN Bundle Cover Status 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. "1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization." 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Check the Cassette1(14) installation state and door open state. 2. Check Cassette1 home position (NCS01) sensor connection cable. 1. Check the jam when moving the push plate left/right/vertically and manually. 2. Check the Cassette1 push plate motor (NCM01) running and cable connection.
I7107
[Deposit OK]Jam at the sensor (NCS07) detecting the number of papers which enter into the Cassette1.
"1. Remove if any residue at cassette1(14) entrance.2. Check condition of bill(s) in cassette whether it's full or jammed.3. Check locking condition of cassette."
I7108
[Deposit OK] Fault of causing retry of moving the Cassette1 Push Plate Top position.
1. Check the arrangement state of the banknotes in the Cassette1(14). 2. Check the stack position (NCS06) and the media entry detection (NCS09) prism state. 3. If the same fault continuously occurs after checking the device, replace the Cassette1(14)
I7109
[Deposit OK] Fault of exceeding the retries when the 1. Check the Cassette1 media guide motor (NCM02) running and cable Cassette1 Clamp failed to move to the position (NCS08 connection. Light). 2. If the same fault continuously occurs after checking the device, replace the Cassette1(14) [Deposit OK] Fault that the home position is not 1. Check the Cassette1 media guide motor (NCM02) running and cable detected even when the Cassette1 Clamp is running at connection. the home position (NCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the Cassette1(14)
I6F1A I6F1B I6F1C
I710A
© Hyosung TNS Inc. All Rights Reserved.
452
Error Code manual
Problem Code I710B
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit OK] Failure to detect the bottom (NCS05) when the Cassette1 Push Plate Stack moves
I7202
[Deposit OK]Cassette2 Task force shut down.
I7203
An internal program error of the device.
I7204
An internal program error of the device.
I7205
[Deposit OK]Cassette2 position of door open fault
I7206
[Deposit OK] Fault of causing retry of moving the Cassette2 Push Plate Bottom position.
I7207
[Deposit OK]Jam at the sensor (CCS07, CCS11, CCS12) detecting the number of papers which enter into the Cassette2. [Deposit OK] Fault of causing retry of moving the Cassette2 Push Plate Top position.
I7208
I7209
I720A
I720B
I7210 I7213 I7301
I7302
I7318 I731E
I731F
I7322 I7324 I7370
I7385 I73FF I7501 I7502
1. Check the arrangement state of banknotes in the Cassette. 2. Check the Stack position sensor (NCS06) lever operation state. 3. If the Push Plate is not at the bottom, check the alien materials at the Cassette1 Bottom sensor(NCS05). "1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization." 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Check the Cassette2(15) installation state and door open state. 2. Check Cassette2 home position (CCS01) sensor connection cable. 1. Check the jam when moving the push plate left/right/vertically and manually. 2. Check the Cassette2 push plate motor (CCM01) running and cable connection.
1. Check residual media or alien materials at the Cassette2(15) and remove those. 2. Check the installation status of Cassette and sensors. 1. Check the arrangement state of the banknotes in the Cassette2(15). 2. Check the stack position (CCS06) and the media entry detection (CCS09) prism state. 3. If the same fault continuously occurs after checking the device, replace the Cassette2(15)
[Deposit OK] Fault of exceeding the retries when the 1. Check the Cassette2 media guide motor (CCM02) running and cable Cassette2 Clamp failed to move to the position (CCS08 connection. Light). 2. If the same fault continuously occurs after checking the device, replace the Cassette2(15). [Deposit OK] Fault that the home position is not 1. Check the Cassette2 media guide motor (CCM02) running and cable detected even when the Cassette2 Clamp is running at connection. the home position (CCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the Cassette2(15) [Deposit OK] Failure to detect the bottom (CCS05) 1. Check the arrangement state of banknotes in the Cassette. when the Cassette2 Push Plate Stack moves. 2. Check the Stack position sensor (CCS06) lever operation state. 3. If the Push Plate is not at the bottom, check the alien materials at the Cassette2 Bottom sensor(CCS05). [Deposit OK]The installation status of ccim32 cst was 1. Check the installation status of Cassette and sensors. changed while transaction. [Deposit OK]Media counts are not matched at CCS07, "1. Check residual media or alien materials at the Cassette2(15) and remove CCS11, CCS12. those.2. Check the installation status of Cassette and sensors." [Initialize] Low-speed moving path sensor fault. "1. Open the door at the Bundle side and remove the residual media.2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor.3. If no alien material exists, check whether the sensor is polluted4. Initialize the device." [Shutter] Low-speed moving up fault "1. Check whether the Bundle low-speed moving path (BDM02) is running.2. Reboot the system when the same error occurs.3. Replace the motor and cables when the same error occurs after checking the device." An internal program error of the device. "1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization." [Deposit OK]BDS06 Dark fault after initializing the 1. Execute CCIM initialization. Bundle 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path media is polluted when the same error occurs after initialization. [Deposit OK]BDS17 Dark fault after initializing the 1. Execute CCIM initialization. Bundle. 2. Check whether the Bundle DC Motor Encoder (BDS17) sensor is polluted when the same error occurs after initialization. [Deposit OK]BDM03 Motor do not run. 1. Check BDM03 Motor Operation. [Deposit OK]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation. [Deposit OK] Detecting upward operation fail at the low "1. Check whether the Bundle low speed moving path(BDM02) is running.2. speed moving path in throat part. Reboot the system when the same error occurs.3. Replace the motor and cables when the same error occurs after checking the device." [Deposit OK] CEN Bundle Detecting Error "1. Execute CCIM initialization action. 2. Check the Bundle low speed moving path(BDM02) and BDS03, BDS13 Sensor Status." [Deposit OK]Bundle Module force shut down. "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization." An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization.
© Hyosung TNS Inc. All Rights Reserved.
453
Error Code manual
Problem Code I7503
I7504
I7505
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit OK]Escrow entry (ESS03, ESS04) residual fault when preparing for media winding when Escrow has the media [Deposit OK]Tape End when preparing for media winding when Escrow has media (ESS07) Detection fault. [Deposit OK]Escrow entry (ESS03, ESS04) residual fault when preparing for media winding when Escrow has no media
I7506
[Deposit OK]Escrow internal (ESS01,02,03,04) residual fault when preparing for media winding when Escrow has no media
I7507
[Deposit OK]Residual media at the Escrow entry part (ESS03, ESS04) when preparing for media output
I7508
[Deposit OK]Escrow Tape Start(ESS06) detection fault when preparing for media output.
I7509
[Deposit OK]Residual media at the Escrow entry part (ESS03, ESS04) when reset the Escrow mode
I750A
[Deposit OK]Residual media at the Escrow (ESS01, ESS02, ESS03, ESS04) when reset the Escrow mode
I750B
[Deposit OK] Residual media at the Escrow output check sensor before the Trigger sensor detects deflecting when winding the media.
I750C
[Deposit OK]Escrow Tape End (ESS07) detection fault when executing media winding.
I750D
[Deposit OK]Escrow Full (ESS05) detection fault when executing media winding.
I750E
[Deposit OK]Light jam at the Escrow output check sensor (ESS04) when executing media winding.
I750F
[Deposit OK]Dark jam at the Escrow output check sensor (ESS04) when executing media winding.
I7510
An internal program error of the device.
I7511
[Deposit OK]Jam between the Escrow entry sensors (ESS03, ESS04) and (FDS15) while storing the media.
I7512
[Deposit OK]Jam between the Escrow entry (ESS04) and (FDS15) when processing drum full while storing the media.
I7513
[Deposit OK]Escrow Tape End (ESS07) detection fault when executing media winding.
I7514
[Deposit OK]Escrow Full (ESS05) detection fault when storing additional media while terminating media winding. An internal program error of the device.
I7515 I7516
[Deposit OK] Residual detection (ESS03) Jam before Escrow Drum when outputting the media.
1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Manually remove media from Escrow. 3. Initialize. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow part (12) and remove the ESS06 media and pollution. 2. Rotate the Escrow Knob in clock-wise three times. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow part (12) and remove the ESS07 media and pollution. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. 1. Open the Escrow part (12) and remove the ESS05 media and pollution. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media between the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. "1. Open escrow(12) module and BM3 module for cleaning.2. Remove if any residue or contamination in escrow entrance (FDS15) and/or exit check (EES04) sensors.3. Execute initialization of CCIM." 1. Open the Escrow Part(12). 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow part (12) and remove the ESS07 media and pollution. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. 1. Open the Escrow part (12) and remove the ESS05 media and pollution. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the Escrow Part(12). 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization.
© Hyosung TNS Inc. All Rights Reserved.
454
Error Code manual
Problem Code I7517
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit OK]Light jam at the Escrow output check sensor (ESS04) when outputting the media.
I7518
[Deposit OK]Residual media in the Escrow (ESS01, ESS02) when preparing for media discharge.
I7519
[Deposit OK] Escrow Trigger2 (ESS04) is not detected and timeout occurs when outputting the media.
I751A
[Deposit OK] Residual detection sensor (ESS03) Jam before Escrow Drum when outputting the media.
I751B
I751C
I7520
I7521 I7522
I7523 I7524
I7525
I7526
I7527
I7528
I7529
I752A
I752B
I752C
I752D
"1. Open escrow(12) module and remove if any residue or dirt in ESS04.2. Check whether escrow drum motor (ESM01) is working.3. Turn escrow drum knob to check whether the belts are revolving.4. Execute initialization." "1. Open escrow(12) module.2. Remove if any residue in ESS01 or ESS02, and clean if any contamination on the sensors.3. Turn escrow drum knob to check whether the belts are revolving. 4. Execute CCIM initialization." 1. Open the Escrow Part(12). 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01).
1. Open the Escrow Part(12). 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization. [Deposit OK]Jam at the Escrow output check sensor 1. Open the Escrow Part(12). (ESS04) when outputting the media. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. [Deposit OK]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12). ESS02) when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. [Deposit OK]Tape Start (ESS06) detection fault in 1. Open the Escrow Part(12). Escrow Drum winding. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit OK]Tape Start (ESS06) is not light-detected in 1. Open the Escrow Part(12). Escrow Drum winding. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit OK]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output rewinding the Escrow check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit OK]Tape Start (ESS06) is not detected when 1. Open the Escrow Part(12). rewinding the Escrow Drum. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. [Deposit OK]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output rewinding the Escrow Drum check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit OK]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) before detecting tape end after 2. Remove the media at the Escrow Drum residual check (ESS03) and output winding the Escrow Drum check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit OK]Tape End (ESS07) is not detected in 1. Open the Escrow Part(12). Escrow Drum winding 2. Remove the ESS07 media and pollution. . 3. Check Motor (ESM01) 4. Execute CCIM initialization. [Deposit OK]The Escrow Drum hole is not detected on 1. Open the Escrow Part(12). the position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution. . 3. Execute CCIM initialization. [Deposit OK]The Escrow Drum hole is not detected on 1. Open the Escrow Part(12). the position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution. . 3. Execute CCIM initialization. [Deposit OK] When both of Escrow Tape Start (ESS06) 1. Open the Escrow Part(12). sensor and the End (ESS07) sensor are detected 2. Remove the ESS06 and ESS07 media and pollution. simultaneously 3. Execute CCIM initialization. . [Deposit OK]When checking the residual in the Escrow 1. Open the Escrow Part(12). and tape end is detected so that retry is made, the 2. Remove the ESS07 media and pollution. number of retries exceeds the limit. 3. Execute CCIM initialization. . [Deposit OK]Empty (ESS01, ESS02) Light is not 1. Open the Escrow Part(12). detected while checking the residual media in the 2. Remove the ESS01 and ESS02 media and pollution. Escrow. 3. Execute CCIM initialization. .
© Hyosung TNS Inc. All Rights Reserved.
455
Error Code manual
Problem Code I752E
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit OK]The residual media before the Escrow entry or Drum is detected (ESS04, ESS03) while winding the media.(Cash mode)
I752F
[Deposit OK]The residual media before the Escrow entry or Drum is detected (ESS04, ESS03) while winding the media.(Check mode)
I7530
[Deposit OK]The residual media before the Escrow entry or Drum is detected (ESS04, ESS03) while rewinding the media.(Cash mode)
I7531
[Deposit OK]The residual media before the Escrow entry or Drum is detected (ESS04, ESS03) while rewinding the media.(Check mode)
I7580
I75F1
[Deposit OK]Receives a command which says to unwind the roll of the Escrow until exceeding the number of winding media. An internal program error of the device.
I7801
An internal program error of the device.
I7802
An internal program error of the device.
I7803
An internal program error of the device.
I7804
An internal program error of the device.
I7805
[Deposit OK]Bundle part operation timeout
I7806
[Deposit OK]Media remaining at the Reject part
I7807
[Deposit OK]Retract Box is not on the home position.
I7808
[Deposit OK] Media remains at the first drive part and the BC part or the BC is open. [Deposit OK]Media remaining at the Alignment part [Deposit OK]Media remaining at the Recognition part
I7809 I780A
1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor) 2. Execute initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Remove the residual media at the Bundle part (1). 2. Execute initialization. 1. Open the door of Reject(9) part and remove the residual media. 2. Execute initialization. 1. Check whether the Retract Box(13) is on the home position. 2. Execute initialization. 1. Remove the residual media at the SCM(2) and BC(3). 2. Execute initialization. 1. Alignment(4) part residual media Execute initialization. 1. Remove the residual media at the Recognition(5). 2. Execute initialization. "1. Open BM2(7) and remove if any residue in bill transport(6).2. Clean if any dirt or contamination on sensors in bill transport.3. Lock BM2 firmly.4. Execute initialization" "1. Open BM2(7) and remove if any residue in bill transport area(7, 8).2. Check and remove if any dirt or damage of 3-way gate 1. 3. Execute initialization."
I780B
[Deposit OK]Media remaining at the BM2 connection part
I780C
[Deposit OK]Media remaining at 3-Way Gate 1
I780D
[Deposit OK]Media remaining at 3-Way Gate 2
"1. Open BM3(12) and remove if any residue in bill transport area(8, 10)2.Check and remove if any dirt or damage in 3-way gate 2 3. Execute initialization."
I780E
[Deposit OK]Media remaining at the Escrow entry part
1. Open the BM2(12) and remove the residual media at the moving path (10, 12). 2. Execute initialization.
I780F
[Deposit OK]Media remaining at the Retract entry part
I7810
[Deposit OK]Media remaining at the Cassette1 entry
I7811
[Deposit OK]Media remaining at the Cassette2 entry
I7812
[Deposit OK]Cassette1 is not on the home position.
I7813
[Deposit OK]No Cassette.
I7814
[Deposit OK]Timeout occurs in operation.
I7815
[Deposit OK]Timeout occurs in operation.
"1. Remove if any residue in RT box entrance(11) 2. Remove if any jam or residue inside of RT box3. Execute initialization" 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. "1. Remove if any residue in Cassette2 (11) entrance. 2. Check condition of bill(s) in cassette if any jam or overstock.3. Check locking condition of cassette whether it's firm.4. Execute initialization." 1. Check whether the Cassette1(14) is on the home position. 2. Execute initialization. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home position. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization.
© Hyosung TNS Inc. All Rights Reserved.
456
Error Code manual
Problem Code I7816
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit OK]Escrow part operation timeout
I7817
[Deposit OK]Timeout occurs in operation.
I7818
[Deposit OK]Timeout occurs in operation.
I7819
[Deposit OK]Failed to inhale the media
I781B
[Deposit OK]Timeout occurs in operation.
I7823
[Deposit OK]BC Cover Open fault.
I7829
[Deposit OK]Media remaining at the Bundle
I782A
[Deposit OK]Error in processing the number of papers at the Reject part
I782B
[Deposit OK]Error in processing the number of papers at the Escrow part
I782C
[Deposit OK]Timeout occurs in operation.
I782D
[Deposit OK]Timeout occurs in operation.
I782E
[Deposit OK]Timeout occurs in operation.
I782F
[Deposit OK]Timeout occurs in operation.
I7830
[Deposit OK]Timeout occurs in operation.
I7831
[Deposit OK]Media remaining at the Escrow part and the Reject part
I7832
[Deposit OK]BM2 moving part is open.
I7833
[Deposit OK]BM3 moving part is open.
I7834 I7835
[Deposit OK]CCIM is not on the home position. [Deposit OK]SCM Cover Open
I7836
[Deposit OK]Cassette2 is not on the home position.
I7841
[Deposit OK]Timeout occurs in operation.
I7842
[Deposit OK]Timeout occurs in operation.
I7843
An internal program error of the device.
I7844
[Deposit OK]Media remaining at the Print part
I7845
[Deposit OK]Media remaining at the Print part
I7846
I7855
[Deposit OK]INK cartridge ASSY is not on the home position. [Deposit OK]ALG, Recog moving path motors do not run. [Deposit OK]PRT, RT Box, Reject entry part motors do not run. [Deposit OK]Media remain on the moving path.
I7859
[Deposit OK]Media remain on the moving path.
I7851 I7852
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remount the BC Cover(3) and execute initialization. 2. If the fault is not recovered, reboot the system. 1. Remove the residual media at the Bundle part (1). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 10, 12). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10, 12). 2. Execute initialization. 1. Check the BM2(7) Lock state. 2. Execute initialization. "1. Check locking condition of BM3 module whether locks firmly.2. If so, open BM3 module and check if any dirt or wrong condition inside of BM3.3. Execute initialization." 1. Mount the CCIM on the home position. 1. Check the SCM(2) Lock state. 2. Execute initialization. 1. Check whether the Cassette2(15) is on the home position. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. "1. Open BM3(12) and remove if any residue in bill transport (10, 11). 2. Execute initialization." 1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization. 1. Mount the INK cartridge ASSY on the home position. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. "1. Remove if any residue in bill transport. 2. Check any dirt or contamination on sensors.3. After cleaning, lock bill transport firmly.4. Execute initialization" "1. Remove if any residue in RT entrance.2. If not, check and remove if any jam or residue inside of RT.3. Check whether the RT box in right position.4. Remove if any residue or not in the system. 5. Execute initialization."
© Hyosung TNS Inc. All Rights Reserved.
457
Error Code manual
Problem Code I785A
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit OK]The number of notes in the cassette is not 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). consistent. 2. Execute initialization.
I785B
[Deposit OK]The number of checks in the cassette is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I785C
[Deposit OK]The number of notes in the retract box is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I785D
[Deposit OK]The number of notes passed 3Way-Gate1 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). and 2 is not consistent. 2. Execute initialization.
I7861
[Deposit OK]RT Box Full
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I7862
[Deposit OK]A6 Full
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I7866
[Deposit OK]Timeout of the 3Way-Gate1 and 2 operation occurs.
1. Open the BM2(7) and remove the residual media at the moving path (7, 8). 2. Open the door of Reject(9) part and remove the residual media. 3. Open the BM2(12) and remove the residual media at the moving path (10, 11). 4. Execute initialization.
I7867
[Deposit OK]Timeout occurs in operation.
I7868
[Deposit OK]Timeout occurs when forced inhale is made at the Bundle part. [Deposit OK]Timeout of preparing for CST2 store (Bundle->Escrow->CST2) [Deposit OK]Timeout occurs while resetting in Bundle mode [Deposit OK]Timeout of preparing for CST2 store
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media at the Escrow part (12). 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the pollution. 3. If no alien material exists, check whether the sensor is polluted. 4. Execute CCIM initialization.
I7869 I786A I786B I786C
I7870
[Deposit OK]Timeout occurs while resetting in Bundle mode (CST2) [Deposit OK]Timeout of preparing for CST1 store (Escrow->CST2) [Deposit OK]Timeout of preparing for CST2 store (Escrow->CST2) [Deposit OK]Timeout of checking residual media in Bundle occurs during initialization [Deposit OK]An internal program error of the device
I7871
[Deposit OK]An internal program error of the device
I7872
[Deposit OK]Detects residual media at the Reject part
I7879
[Deposit OK]Fault occurs while the BC part is preparing.
I787A I787B
[Deposit OK]BC response timeout. [Deposit OK]The number of notes which have passed BC is not consistent with that of Escrow and Reject.
I787C
[Deposit OK]BC operation is not completed.
I7890
An internal program error of the device.
I7893
[Deposit OK]Failure to check the last note at the termination of mid transport path while retracting those. [Deposit OK]CCIM32 I/F was changed without setting.
I786D I786E I786F
I78C0
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. 1. Check the cable connecting between Main and BC (Connector CN37). 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. System restart
© Hyosung TNS Inc. All Rights Reserved.
458
Error Code manual
Problem Code I78E0
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit OK]Anomaly of check information
1. Remove the residual media in the device. 2. Execute initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. "1. Open BM2(7), BM3(12) and remove if any residue at bill transport(7, 8, 9, 10). 2.Check if any reside in or damage of 3-way gate 1 or 2. 3. Execute initialization."
I78F1
An internal program error of the device.
I78FF
[Deposit OK]Failed to move to 3-Way 1 or 3-Way 2 Gate position
I7B01
[Deposit OK]Jam at the BC entry sensor (BCS01,BCS02). [Deposit OK]Jam at the Align detection sensor (AAS02).
1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I7B03
[Deposit OK]Jam at the Align detection sensor (AAS03).
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I7B04
[Deposit OK]Recog detection sensor (RCS01) jam.
I7B02
I7B05
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. [Deposit OK]Jam at the Align detection sensor (AAS05) 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 10. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I7B06
[Deposit OK]Jam at the Align detection sensor (AAS06).
I7B07
[Deposit OK]Jam at Recog exit moving path sensor (FDS07)
I7B09 I7B12
I7B15 I7B16
I7B18
I7B19 I7B21 I7B22 I7B23 I7B24 I7B25 I7B26 I7B27 I7B28 I7B29 I7B2A
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM9 moving path to remove the residual media. [Deposit OK]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials. (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06) [Deposit OK]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit OK]Jam at Escrow entry sensor (FDS15) 1. Open the BM10 moving path and then remove the residual media and alien materials. [Deposit OK]Jam at RT Box entry detection sensor 1. Open the BM3 moving path and then remove the residual media and alien (FDS16) materials. 2. Check the arrangement state of banknotes in the RT box. [Deposit OK]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and (FDS18) Cassette1(14) entry. 2. Execute initialization. [Deposit OK]Jam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11). (FDS19) 2. Execute initialization. [Deposit OK]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit OK]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit OK]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit OK]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit OK]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit OK]J Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Deposit OK]J Jam at the BC entry sensor (BCS01). 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. [Deposit OK]J Jam at the BC entry sensor (BCS02). 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. [Deposit OK]J Jam at the BC entry sensor 1. Open the BC cover(3) and remove the residual media and alien materials. (BCS01,BCS02). 2. Check the BC Lock state. [Deposit OK]JJam at Escrow entry sensor (FDS15) 1. Open the BM4 moving path and then remove the residual media and alien materials.
© Hyosung TNS Inc. All Rights Reserved.
459
Error Code manual
Problem Code I7B2B
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit OK]JJam at the Align entry detection sensor (AAS06).
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I7B2C
[Deposit OK]JAlign detection sensor (AAS05) jam
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I7B2D
[Deposit OK]JAlign detection sensor (AAS03) jam.
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I7B2E
[Deposit OK]JRecog detection sensor (RCS01) jam.
I7B2F
I7B30
I7B31 I7B32
I7B33
I7B34
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. [Deposit OK]JJam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien (FDS07) material. 2. Open the BM3 moving path to remove the residual media. [Deposit OK]JJam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien (FDS23). material. 2. Open the BM3 moving path to remove the residual media. [Deposit OK]JJam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials. (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06) [Deposit OK]JJam at the 3Way2 control sensor 1. Open the third moving path (8) and then remove the residual media and alien (FDS12) materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit OK]JJam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and (FDS18) Cassette1(14) entry. 2. Execute initialization. [Deposit OK]JJam at the sensor (NCS07) detecting the 1. Check residual media or alien materials at the Cassette1(14) entry and remove number of papers which enter into the Cassette1. those.
I7B35
[Deposit OK]JReject detection sensor (RJS08 jam.
I7B36
[Deposit OK]JPrint detection sensor (PRS01) jam.
I7B37
[Deposit OK]JJam at RT Box entry detection sensor (FDS16)
I7B38
[Deposit OK]JJam at RT Box full sensor (RTS02) jam
I7B39
[Deposit OK]JJam at Cassette2entry detection sensor (FDS19) [Deposit OK]JJam at the sensor (CCS07) detecting the number of papers which enter into the Cassette2.
I7B3A
I7B3B I7B3C I7C01
I7C02
1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization. 1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those.
[Deposit OK]Jam at CCS11 sensor
"1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." [Deposit OK]Jam at CCS12 sensor "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." [Deposit OK]JFDS01 Light Time out(280ms) fault when 1. Check the inside of the Bundle(1). separating media. 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted [Deposit OK]JFDS02 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
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460
Error Code manual
Problem Code I7C03
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit OK]JFDS03 Light Timeout(500ms) fault when 1. SCM(2) Open separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I7C04
[Deposit OK]JFDS04 Light Timeout(500ms) fault when 1. SCM(2) Open separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I7C05
[Deposit OK]JFDS05 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I7C06
[Deposit OK]JFDS03, 04 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I7C07
[Deposit OK]JBCS01 Light Timeout(500ms) fault when 1. SCM(2) Open separating media. 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I7C08
[Deposit OK]JBCS02 Light Timeout(500ms) fault when 1. SCM(2) Open separating media. 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I7C09
[Deposit OK]JBCS01,BCS02 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I7C0A
[Deposit OK]JFDS15 Light Timeout fault
I7C0B
[Deposit OK]JAlign entry detection sensor (AAS06) is not reached (Light JAM) when separating media.
1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I7C0C
[Deposit OK]JAAS05 Light Timeout fault
I7C0D
[Deposit OK]JAAS03 Light Timeout fault
I7C0E
[Deposit OK]JRCS01 Light Timeout fault
I7C0F
[Deposit OK]JFDS07 Light Timeout fault
I7C10
[Deposit OK]JFDS23 Light Timeout fault
I7C11
[Deposit OK]JFDS09 Light Timeout fault
I7C12
[Deposit OK]JFDS12 Light Timeout fault
1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06)
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461
Error Code manual
CCIM - Error Code List
Problem Code I7C13
[Deposit OK]JFDS18 Light Timeout fault
I7C14
[Deposit OK]JNCS07 Light Timeout fault
I7C15
[Deposit OK]JRJS08 Light Timeout fault
I7C16
[Deposit OK]JPRS01 Light Timeout fault
I7C17
[Deposit OK]JFDS16 Light Timeout fault
I7C18
[Deposit OK]JRTS02 Light Timeout fault
I7C19
[Deposit OK]JFDS19 Light Timeout fault
I7C1A
[Deposit OK]JCCS07 Light Timeout fault
I7C1B
[Deposit OK]Light timeout fault at CCS11 sensor
I7C1C
[Deposit OK]Light timeout fault at CCS12 sensor
I7D01
[Deposit OK]JError occurred by the notes disorder on the FDS01 [Deposit OK]JError occurred by the notes disorder on the FDS02 [Deposit OK]JError occurred by the notes disorder on the FDS03 [Deposit OK]JError occurred by the notes disorder on the FDS04 [Deposit OK]JError occurred by the notes disorder on the FDS05 [Deposit OK]JError occurred by the notes disorder on the FDS03,FDS04 [Deposit OK]JError occurred by the notes disorder on the BCS01 [Deposit OK]JError occurred by the notes disorder on the BCS02 [Deposit OK]JError occurred by the notes disorder on the BCS01,BCS02 [Deposit OK]JError occurred by the notes disorder on the FDS15 [Deposit OK]JError occurred by the notes disorder on the AAS06
I7D02 I7D03 I7D04 I7D05 I7D06 I7D07 I7D08 I7D09 I7D0A I7D0B
Problem Description
Troubleshooting 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Execute initialization. 1. Check whether the Cassette2(11) is on the home position. 2. Execute initialization. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I7D0C
[Deposit OK]JError occurred by the notes disorder on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I7D0D
[Deposit OK]JError occurred by the notes disorder on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I7D0E
[Deposit OK]JError occurred by the notes disorder on the RCS01
I7D0F
[Deposit OK]JError occurred by the notes disorder on the FDS07
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. "1. Open the BM2(7) Upper Guide and remove the residual media and alien material.2. Open the BM3 moving path to remove the residual media.3. Check FDM05 solenoid and Gate."
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462
Error Code manual
Problem Code I7D10
I7D11 I7D12
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit OK]JError occurred by the notes disorder on the FDS23 [Deposit OK]JError occurred by the notes disorder on the FDS09 [Deposit OK]JError occurred by the notes disorder on the FDS12
I7D13
[Deposit OK]JError occurred by the notes disorder on the FDS18
I7D14
[Deposit OK]JError occurred by the notes disorder on the NCS07 [Deposit OK]JError occurred by the notes disorder on the RJS08 [Deposit OK]JError occurred by the notes disorder on the PRS01
I7D15 I7D16
1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I7D17
[Deposit OK]JError occurred by the notes disorder on the FDS16
I7D18
[Deposit OK]JError occurred by the notes disorder on the RTS02
I7D19
[Deposit OK]JError occurred by the notes disorder on the FDS19 [Deposit OK]JError occurred by the notes disorder on the CCS07 [Deposit OK]Error occurred by the notes disorder on the CCS11 [Deposit OK]Error occurred by the notes disorder on the CCS12 [Deposit OK]JContinuous note gap disorder error on the FDS01 [Deposit OK]JContinuous note gap disorder error on the FDS02 [Deposit OK]JContinuous note gap disorder error on the FDS03 [Deposit OK]JContinuous note gap disorder error on the FDS04 [Deposit OK]JContinuous note gap disorder error on the FDS05 [Deposit OK]JContinuous note gap disorder error on the FDS03,FDS04 [Deposit OK]JContinuous note gap disorder error on the BCS01 [Deposit OK]JContinuous note gap disorder error on the BCS02 [Deposit OK]JContinuous note gap disorder error on the BCS01,BCS02 [Deposit OK]JContinuous note gap disorder error on the FDS15 [Deposit OK]JContinuous note gap disorder error on the AAS06
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I7D3E
[Deposit OK]JContinuous note gap disorder error on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I7D3F
[Deposit OK]JContinuous note gap disorder error on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I7D1A I7D1B I7D1C I7D33 I7D34 I7D35 I7D36 I7D37 I7D38 I7D39 I7D3A I7D3B I7D3C I7D3D
© Hyosung TNS Inc. All Rights Reserved.
463
Error Code manual
Problem Code I7D40
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit OK]JContinuous note gap disorder error on the RCS01
I7D41
[Deposit OK]JContinuous note gap disorder error on the FDS07
I7D42
[Deposit OK]JContinuous note gap disorder error on the FDS23
I7D43
[Deposit OK]JContinuous note gap disorder error on the FDS09 [Deposit OK]JContinuous note gap disorder error on the FDS12
I7D44
I7D45
[Deposit OK]JContinuous note gap disorder error on the FDS18
I7D46
[Deposit OK]JContinuous note gap disorder error on the NCS07 [Deposit OK]JContinuous note gap disorder error on the RJS08 [Deposit OK]JContinuous note gap disorder error on the PRS01
I7D47 I7D48
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I7D49
[Deposit OK]JContinuous note gap disorder error on the FDS16
I7D4A
[Deposit OK]JContinuous note gap disorder error on the RTS02
I7D4B
[Deposit OK]JContinuous note gap disorder error on the FDS19 [Deposit OK]JContinuous note gap disorder error on the CCS07 [Deposit OK]Continuous note gap disorder error on the CCS11 [Deposit OK]Continuous note gap disorder error on the CCS12 [Deposit OK]JError occurred by the Transport Path on the FDS01 [Deposit OK]JError occurred by the Transport Path on the FDS02 [Deposit OK]JError occurred by the Transport Path on the FDS03 [Deposit OK]JError occurred by the Transport Path on the FDS04 [Deposit OK]JError occurred by the Transport Path on the FDS05 [Deposit OK]JError occurred by the Transport Path on the FDS03,04 [Deposit OK]JError occurred by the Transport Path on the BCS01 [Deposit OK]JError occurred by the Transport Path on the BCS02 [Deposit OK]JError occurred by the Transport Path on the BCS01,BCS02 [Deposit OK]JError occurred by the Transport Path on the FDS15 [Deposit OK]JError occurred by the Transport Path on the AAS06
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
[Deposit OK]JError occurred by the Transport Path on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I7D4C I7D4D I7D4E I7E01 I7E02 I7E03 I7E04 I7E05 I7E06 I7E07 I7E08 I7E09 I7E0A I7E0B
I7E0C
© Hyosung TNS Inc. All Rights Reserved.
464
Error Code manual
Problem Code I7E0D
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit OK]JError occurred by the Transport Path on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I7E0E
[Deposit OK]JError occurred by the Transport Path on the RCS01
I7E0F
[Deposit OK]JError occurred by the Transport Path on the FDS07
I7E10
[Deposit OK]JError occurred by the Transport Path on the FDS23
I7E11
[Deposit OK]JError occurred by the Transport Path on the FDS09 [Deposit OK]JError occurred by the Transport Path on the FDS12
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I7E12
I7E13
[Deposit OK]JError occurred by the Transport Path on the FDS18
I7E14
[Deposit OK]JError occurred by the Transport Path on the NCS07 [Deposit OK]JError occurred by the Transport Path on the RJS08 [Deposit OK]JError occurred by the Transport Path on the PRS01
I7E15 I7E16
I7E17
[Deposit OK]JError occurred by the Transport Path on the FDS16
I7E18
[Deposit OK]JError occurred by the Transport Path on the RTS02
I7E19
[Deposit OK]JError occurred by the Transport Path on the FDS19 [Deposit OK]JError occurred by the Transport Path on the CCS07 [Deposit OK]Error occurred by the Transport Path on the CCS11 [Deposit OK]Error occurred by the Transport Path on the CCS12 [Deposit OK]JError occurred by the Return Transport Path(FDS01) [Deposit OK]JError occurred by the Return Transport Path(FDS02) [Deposit OK]JError occurred by the Return Transport Path(FDS03) [Deposit OK]JError occurred by the Return Transport Path(FDS04) [Deposit OK]JError occurred by the Return Transport Path(FDS05) [Deposit OK]JError occurred by the Return Transport Path(FDS03,FDS04) [Deposit OK]JError occurred by the Return Transport Path( BCS01) [Deposit OK]JError occurred by the Return Transport Path( BCS02) [Deposit OK]JError occurred by the Return Transport Path( BCS01,BCS02) [Deposit OK]JError occurred by the Return Transport Path( FDS15) [Deposit OK]JError occurred by the Return Transport Path( AAS06)
I7E1A I7E1B I7E1C I7F01 I7F02 I7F03 I7F04 I7F05 I7F06 I7F07 I7F08 I7F09 I7F0A I7F0B
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
© Hyosung TNS Inc. All Rights Reserved.
465
Error Code manual
Problem Code I7F0C
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit OK]JError occurred by the Return Transport Path( AAS05)
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I7F0D
[Deposit OK]JError occurred by the Return Transport Path( AAS03)
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I7F0E
[Deposit OK]JError occurred by the Return Transport Path( RCS01)
I7F0F
[Deposit OK]JError occurred by the Return Transport Path( FDS07)
I7F10
[Deposit OK]JError occurred by the Return Transport Path( FDS23)
I7F11
[Deposit OK]JError occurred by the Return Transport Path( FDS09) [Deposit OK]JError occurred by the Return Transport Path( FDS12)
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) "1. Open the BM3 moving path and then remove the residual media and alien materials.2. Check the arrangement state of banknotes in the RT box.3. Check FDM08 solenoid and Gate." 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I7F12
I7F13
[Deposit OK]JError occurred by the Return Transport Path( FDS18)
I7F14
[Deposit OK]JError occurred by the Return Transport Path( NCS07) [Deposit OK]JError occurred by the Return Transport Path( RJS08) [Deposit OK]JError occurred by the Return Transport Path( PRS01)
I7F15 I7F16
I7F17
[Deposit OK]JError occurred by the Return Transport Path( FDS16)
I7F18
[Deposit OK]JError occurred by the Return Transport Path( RTS02)
I7F19
I8084 I80C1
[Deposit OK]JError occurred by the Return Transport Path( FDS19) [Deposit OK]JError occurred by the Return Transport Path( CCS07) [Deposit OK]Error occurred by the Transport Path on the CCS11 [Deposit OK]Error occurred by the Transport Path on the CCS12 [Deposit End]CEN Bundle Cover Open Error An internal program error of the device.
I80C2
An internal program error of the device.
I80C3
An internal program error of the device.
I80CF
An internal program error of the device.
I8102
[Deposit End]Cassette1 Task force shut down.
I8103
An internal program error of the device.
I8104
An internal program error of the device.
I8105
[Deposit End]Cassette1 position or door open fault
I7F1A I7F1B I7F1C
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. Check CEN Bundle Cover Status 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. "1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization." 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Check the Cassette1(14) installation state and door open state. 2. Check Cassette1 home position (NCS01) sensor connection cable.
© Hyosung TNS Inc. All Rights Reserved.
466
Error Code manual
Problem Code I8106
I8107
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit End] Fault of causing retry of moving the Cassette1 Push Plate Bottom position.
"1. Check whether push plate in the cassette is level.2. Move push plate up and down to check whether the move is smooth.3. Execute initialization to check whether cassette1 push plate motor (NCM01) is working and cable connection is good." [Deposit End]Jam at the sensor (NCS07) detecting the 1. Check residual media or alien materials at the Cassette1(14) entry and remove number of papers which enter into the Cassette1. those.
I8108
[Deposit End] Fault of causing retry of moving the Cassette1 Push Plate Top position.
I8109
[Deposit End] Fault of exceeding the retries when the 1. Check the Cassette1 media guide motor (NCM02) running and cable Cassette1 Clamp failed to move to the position (NCS08 connection. Light). 2. If the same fault continuously occurs after checking the device, replace the Cassette1(14) [Deposit End] Fault that the home position is not 1. Check the Cassette1 media guide motor (NCM02) running and cable detected even when the Cassette1 Clamp is running at connection. the home position (NCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the Cassette1(14) [Deposit End] Failure to detect the bottom (NCS05) 1. Check the arrangement state of banknotes in the Cassette. when the Cassette1 Push Plate Stack moves 2. Check the Stack position sensor (NCS06) lever operation state. 3. If the Push Plate is not at the bottom, check the alien materials at the Cassette1 Bottom sensor(NCS05). [Deposit End]Cassette2 Task force shut down. "1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization." An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit End]Cassette2 position of door open fault 1. Check the Cassette2(15) installation state and door open state. 2. Check Cassette2 home position (CCS01) sensor connection cable. [Deposit End] Fault of causing retry of moving the 1. Check the jam when moving the push plate left/right/vertically and manually. Cassette2 Push Plate Bottom position. 2. Check the Cassette2 push plate motor (CCM01) running and cable connection.
I810A
I810B
I8202 I8203 I8204 I8205 I8206
I8207
I8208
I8209
I820A
I820B
I8210 I8301
I8302
I8303
[Deposit End]Jam at the sensor (CCS07, CCS11, CCS12) detecting the number of papers which enter into the Cassette2. [Deposit End] Fault of causing retry of moving the Cassette2 Push Plate Top position.
1. Check the arrangement state of the banknotes in the Cassette1(14). 2. Check the stack position (NCS06) and the media entry detection (NCS09) prism state. 3. If the same fault continuously occurs after checking the device, replace the Cassette1(14)
1. Check residual media or alien materials at the Cassette2(15) and remove those. 2. Check the installation status of Cassette and sensors. 1. Check the arrangement state of the banknotes in the Cassette2(15). 2. Check the stack position (CCS06) and the media entry detection (CCS09) prism state. 3. If the same fault continuously occurs after checking the device, replace the Cassette2(15)
[Deposit End] Fault of exceeding the retries when the 1. Check the Cassette2 media guide motor (CCM02) running and cable Cassette2 Clamp failed to move to the position (CCS08 connection. Light). 2. If the same fault continuously occurs after checking the device, replace the Cassette2(15). [Deposit End] Fault that the home position is not 1. Check the Cassette2 media guide motor (CCM02) running and cable detected even when the Cassette2 Clamp is running at connection. the home position (CCS08 Light). 2. If the same fault continuously occurs after checking the device, replace the Cassette2(15) [Deposit End] Failure to detect the bottom (CCS05) 1. Check the arrangement state of banknotes in the Cassette. when the Cassette2 Push Plate Stack moves. 2. Check the Stack position sensor (CCS06) lever operation state. 3. If the Push Plate is not at the bottom, check the alien materials at the Cassette2 Bottom sensor(CCS05). [Deposit End]The installation status of ccim32 cst was 1. Check the installation status of Cassette and sensors. changed while transaction. [Initialize] Low-speed moving path sensor fault. "1. Open the door at the Bundle side and remove the residual media.2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor.3. If no alien material exists, check whether the sensor is polluted4. Initialize the device." [Shutter] Low-speed moving up fault "1. Check whether the Bundle low-speed moving path (BDM02) is running.2. Reboot the system when the same error occurs.3. Replace the motor and cables when the same error occurs after checking the device." [Deposit End]Low-speed moving path down fault "1. Check whether the Bundle low-speed moving path (BDM02) is running.2. Reboot the system when the same error occurs.3. Replace the motor and cables when the same error occurs after checking the device."
© Hyosung TNS Inc. All Rights Reserved.
467
Error Code manual
Problem Code I8304
I8305
I8306
I8307
I8308
I8309
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit End]Shutter sensor fault.
"1. Check and remove the alien materials in the Bundle Shutter Open (BDS11) and Close(BDS12) sensors.2. If no alien material exists, check whether the sensor is polluted." [Deposit End]Shutter Open fault. "1. Check whether the part connected to the external shutter normally operates.2. Check whether the shutter driving motor (BDM01) runs.3. Check the motor connection cable." [Deposit End]Shutter Close fault. "1. Check whether the part connected to the external shutter normally operates.2. Check whether the shutter driving motor (BDM01) runs.3. Check the motor connection cable." [Deposit End]Billpress sensor fault. "1. Check and remove the alien materials in the Bundle Bill Press part (BDS15, BDS16) sensors.2. If no alien material exists, check whether the sensor is polluted." [Deposit End]Billpress moving path position startup "1. Check the inside of the Bundle(1).2. Remove the alien materials of the fault Billpress.3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press home Position (BDS15) sensor.4. If no alien material exists, check whether the sensor is polluted." [Deposit End]Billpress separation position startup fault. "1. Check the inside of the Bundle(1).2. Remove the alien materials of the Billpress.3. If the Billpress is up, check whether the state is BDS18 Dark.4. If it is not dark, move the P Roller and check whether the state of BDS18 is changed."
I830A
[Deposit End]Billpress residual position startup fault.
I830B
[Deposit End]Billpress Reject position startup fault.
I830D
[Deposit End]Media remaining at the Bundle.
I830F
[Deposit End] Sensor fault when preparing for separation of media.
I8310
[Deposit End]When trying to discharge the media, the number of retries exceeds the limit.
I8312
[Deposit End] Fault of receiving media returned due to low-speed moving path up.
I8315
An internal program error of the device.
I8318
An internal program error of the device.
I8319
[Deposit End]BDS06 Dark Timeout when performing low-speed moving path down
I831E
[Deposit End]BDS06 Dark fault after initializing the Bundle
I831F
[Deposit End]BDS17 Dark fault after initializing the Bundle.
"1. Check the inside of the Bundle(1).2. Remove the alien materials of the Billpress.3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press Up/Down (BDS16) sensor.4. If no alien material exists, check whether the sensor is polluted" "1. Check the inside of the Bundle(1).2. Remove the alien materials of the Billpress.3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press part (BDS15, BDS16) sensors.4. If no alien material exists, check whether the sensor is polluted" "1. Check the inside of the Bundle(1).2. Remove the notes and alien materials in the Bundle(1).3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted." "1. Check the inside of the Bundle(1).2. Remove the notes and alien materials in the Bundle entry part (BDS01, BDS02) sensors.3. If no alien material exists, check whether the sensor is polluted." "1. Check the inside of the Bundle(1).2. Open the separation part of SCM and Bundle and then remove residual banknotes and the alien materials.3. If no alien material exists, check whether the sensor in the Bundle(1) is polluted." "1. Open the door at the Bundle side and remove the residual media.2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor.3. If no alien material exists, check whether the sensor is polluted.4. Initialize the device." "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization." "1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization." "1. Execute CCIM initialization. 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path media is polluted when the same error occurs after initialization." "1. Execute CCIM initialization. 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path media is polluted when the same error occurs after initialization." "1. Execute CCIM initialization. 2. Check whether the Bundle DC Motor Encoder (BDS17) sensor is polluted when the same error occurs after initialization."
I8320
[Deposit End]BDS18 Dark fault after initializing the Bundle.
"1. Execute CCIM initialization. 2. Check whether the Bundle DC Motor Encoder (BDS17) sensor is polluted when the same error occurs after initialization."
I8322 I8324 I8370
[Deposit End]BDM03 Motor do not run. [Deposit End]BDM05 Motor do not run. [Deposit End] Detecting upward operation fail at the low speed moving path in throat part.
I8371
I8372
1. Check BDM03 Motor Operation. 1. Check BDM05 BillPress Motor Operation. "1. Check whether the Bundle low speed moving path(BDM02) is running.2. Reboot the system when the same error occurs.3. Replace the motor and cables when the same error occurs after checking the device." [Deposit End] Detecting downward operation fail at the "1. Check whether the Bundle low speed moving path(BDM02) is running.2. low speed moving path in throat part. Reboot the system when the same error occurs.3. Replace the motor and cables when the same error occurs after checking the device." [Deposit End] Sensor fail at the low speed moving path "1. Open the door at the Bundle side and remove the residual media.2. Check and in throat part. remove the alien materials in the Bundle low speed wheel position control(BDS14) sensor.3. If no alien material exists, check whether the sensor is polluted.4. Initialize the device."
© Hyosung TNS Inc. All Rights Reserved.
468
Error Code manual
Problem Code I8385
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit End] CEN Bundle Detecting Error
I83F0
An internal program error of the device.
I83FF
[Deposit End]Bundle Module force shut down.
I8501
An internal program error of the device.
I8502
An internal program error of the device.
I8503
[Deposit End]Escrow entry (ESS03, ESS04) residual fault when preparing for media winding when Escrow has the media
I8504
[Deposit End]Tape End when preparing for media winding when Escrow has media (ESS07) Detection fault. [Deposit End]Escrow entry (ESS03, ESS04) residual fault when preparing for media winding when Escrow has no media
I8505
I8506
[Deposit End]Escrow internal (ESS01,02,03,04) residual fault when preparing for media winding when Escrow has no media
I8507
[Deposit End]Residual media at the Escrow entry part (ESS03, ESS04) when preparing for media output
I8508
[Deposit End]Escrow Tape Start(ESS06) detection fault when preparing for media output.
I8509
[Deposit End]Residual media at the Escrow entry part (ESS03, ESS04) when reset the Escrow mode
I850A
[Deposit End]Residual media at the Escrow (ESS01, ESS02, ESS03, ESS04) when reset the Escrow mode
I850B
[Deposit End] Residual media at the Escrow output check sensor before the Trigger sensor detects deflecting when winding the media.
I850C
[Deposit End]Escrow Tape End (ESS07) detection fault when executing media winding.
I850D
[Deposit End]Escrow Full (ESS05) detection fault when executing media winding.
I850E
[Deposit End]Light jam at the Escrow output check sensor (ESS04) when executing media winding.
I850F
[Deposit End]Dark jam at the Escrow output check sensor (ESS04) when executing media winding.
I8510
An internal program error of the device.
I8511
[Deposit End]Jam between the Escrow entry sensors (ESS03, ESS04) and (FDS15) while storing the media.
I8512
[Deposit End]Jam between the Escrow entry (ESS04) and (FDS15) when processing drum full while storing the media.
"1. Execute CCIM initialization action. 2. Check the Bundle low speed moving path(BDM02) and BDS03, BDS13 Sensor Status." "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization." "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization." 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Manually remove media from Escrow. 3. Initialize. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow part (12) and remove the ESS06 media and pollution. 2. Rotate the Escrow Knob in clock-wise three times. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow part (12) and remove the ESS07 media and pollution. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. 1. Open the Escrow part (12) and remove the ESS05 media and pollution. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media between the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization.
© Hyosung TNS Inc. All Rights Reserved.
469
Error Code manual
Problem Code I8513
I8514
I8515 I8516
I8517
I8518
I8519
I851A
I851B
I851C
I8520
I8521 I8522
I8523 I8524
I8525
I8526
I8527
I8528
I8529
I852A
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit End]Escrow Tape End (ESS07) detection fault 1. Open the Escrow part (12) and remove the ESS07 media and pollution. when executing media winding. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. [Deposit End]Escrow Full (ESS05) detection fault when 1. Open the Escrow part (12) and remove the ESS05 media and pollution. storing additional media while terminating media 2. Rotate the Escrow Knob in counterclock-wise three times. winding. 3. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit End] Residual detection (ESS03) Jam before 1. Open the Escrow Part(12). Escrow Drum when outputting the media. 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization. [Deposit End]Light jam at the Escrow output check 1. Open the Escrow Part(12). sensor (ESS04) when outputting the media. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01). [Deposit End]Residual media in the Escrow (ESS01, ESS02) when preparing for media discharge.
1. Open the Escrow Part(12). 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. [Deposit End] Escrow Trigger2 (ESS04) is not detected 1. Open the Escrow Part(12). and timeout occurs when outputting the media. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01). [Deposit End] Residual detection sensor (ESS03) Jam before Escrow Drum when outputting the media.
1. Open the Escrow Part(12). 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization. [Deposit End]Jam at the Escrow output check sensor 1. Open the Escrow Part(12). (ESS04) when outputting the media. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. [Deposit End]Residual media in the Escrow (ESS01, 1. Open the Escrow Part(12). ESS02) when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. [Deposit End]Tape Start (ESS06) detection fault in 1. Open the Escrow Part(12). Escrow Drum winding. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit End]Tape Start (ESS06) is not light-detected 1. Open the Escrow Part(12). in Escrow Drum winding. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit End]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output rewinding the Escrow check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit End]Tape Start (ESS06) is not detected when 1. Open the Escrow Part(12). rewinding the Escrow Drum. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. [Deposit End]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) when detecting tape start after 2. Remove the media at the Escrow Drum residual check (ESS03) and output rewinding the Escrow Drum check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit End]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) before detecting tape end after 2. Remove the media at the Escrow Drum residual check (ESS03) and output winding the Escrow Drum check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Deposit End]Tape End (ESS07) is not detected in 1. Open the Escrow Part(12). Escrow Drum winding 2. Remove the ESS07 media and pollution. . 3. Check Motor (ESM01) 4. Execute CCIM initialization. [Deposit End]The Escrow Drum hole is not detected on 1. Open the Escrow Part(12). the position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution. . 3. Execute CCIM initialization. [Deposit End]The Escrow Drum hole is not detected on 1. Open the Escrow Part(12). the position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution. . 3. Execute CCIM initialization.
© Hyosung TNS Inc. All Rights Reserved.
470
Error Code manual
Problem Code I852B
I852C
I852D
I852E
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit End] When both of Escrow Tape Start (ESS06) sensor and the End (ESS07) sensor are detected simultaneously . [Deposit End]When checking the residual in the Escrow and tape end is detected so that retry is made, the number of retries exceeds the limit. . [Deposit End]Empty (ESS01, ESS02) Light is not detected while checking the residual in the Escrow. . [Deposit End]The residual before the Escrow entry or Drum is detected (ESS04, ESS03) while winding the media.(Cash mode)
I852F
[Deposit End]The residual before the Escrow entry or Drum is detected (ESS04, ESS03) while winding the media.(Check mode)
I8530
[Deposit End]The residual before the Escrow entry or Drum is detected (ESS04, ESS03) while rewinding the media.(Cash mode)
I8531
[Deposit End]The residual before the Escrow entry or Drum is detected (ESS04, ESS03) while rewinding the media.(Check mode)
I8580
[Deposit End]Receives a command which says to unwind the roll of the Escrow until exceeding the number of winding media. An internal program error of the device.
I85F1 I8602
I8603
I8604
I8605
I8606
I8607
I8608
1. Open the Escrow Part(12). 2. Remove the ESS06 and ESS07 media and pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS07 media and pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor) 2. Execute initialization.
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Deposit End]Batch moving stage down fail. "1. Check whether the reject batch return stage down detection (RJS07) sensor is normally running.2. Check whether the multiple return clamp motor (RJM01) is running." [Deposit End]Batch moving stage up fail. "1. Check whether the reject batch return stage up detection (RJS06) sensor is normally running.2. Check whether the multiple return clamp motor (RJM01) is running." [Deposit End]Batch moving stage sensor fault. "1. Check whether the reject batch return stage down detection (RJS07) sensor is normally running.2. Check whether the multiple return clamp motor (RJM01) is running." [Deposit End]The media at the reject part is not moved "1. Open reject door(9) and remove if any residue in reject module.2. If no residue to the Bundle output check sensor (RJS09) within a in reject module, check and clean if any contamination of sensors in reject module specified time. (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and reject exit (RJS10)." [Deposit End]After moving the media at the Reject part "1. Reject Door(9) Open2. Remove the notes and alien materials in the Reject.3. If to the Bundle, the media remains at the Reject part. no alien material exists, check whether the Reject part sensors (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and the sensor (RJS10) detecting the media residual at the reject output are polluted." [Deposit End]Before moving the media at the Reject to "1. Check the inside of the Bundle(1).2. Remove the alien materials of the the Bundle, the billpress of the Bundle part is not Billpress.3. If no alien material exists in the Billpress, Check and remove the alien moved to the Reject position. materials in the Bundle Bill Press part (BDS15, BDS16) sensors.4. If no alien material exists, check whether the sensor is polluted." [Deposit End]When media are piled at the Reject part, "1. Remove if any residue or dirt in reject exit(RJS08) sensor2. Otherwise, clean if jam occurs at the Reject output check sensor (RJS08). any contamination of the sensor."
I8609
[Deposit End]Alien media have sequentially entered to the Reject part.
I860A
[Initialize]Abnormal residual media at the Reject part (RJS10 Dark).
I860B
I860C
[Deposit End]When media abnormally access and are piled at the Reject part, the residual media exist at the Reject part (RJS08 Dark). An internal program error of the device.
I86F1
[Deposit End]Reject module force shutdown.
"1. Reject Door(9) Open2. Remove the notes and alien materials in the Reject.3. If no alien material exists, check whether the Reject output check sensor (RJS08) is polluted." "1. Remove the notes and alien materials in the Reject output media residual sensor (RJS10).2. If no alien material exists, check whether the sensor is polluted." "1. Remove the notes and alien materials in the Reject output check sensor (RJS08).2. If no alien material exists, check whether the sensor is polluted." "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization." "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization."
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471
Error Code manual
CCIM - Error Code List
Problem Code I8801
An internal program error of the device.
I8802
An internal program error of the device.
I8803
An internal program error of the device.
I8804
An internal program error of the device.
I8805
[Deposit End]Bundle part operation timeout
I8806
[Deposit End]Media remaining at the Reject part
I8807
[Deposit End]Retract Box is not on the home position.
I8808 I8809
[Deposit End] Media remains at the first drive part and the BC part or the BC is open. [Deposit End]Media remaining at the Alignment part
I880A
[Deposit End]Media remaining at the Recognition part
I880B
[Deposit End]Media remaining at the BM2 connection part
Problem Description
Troubleshooting "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization." "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization." "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization." "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization." "1. Remove the residual media at the Bundle part (1). 2. Execute initialization." "1. Open the door of Reject(9) part and remove the residual media. 2. Execute initialization." "1. Check whether the Retract Box(13) is on the home position.2. Execute initialization." "1. Remove the residual media at the SCM(2) and BC(3). 2. Execute initialization." "1. Alignment(4) part residual media 2. Execute initialization." "1. Remove the residual media at the Recognition(5). 2. Execute initialization."
I880F
"1. Open BM2(7) and remove if any residue in bill transport(6).2. Clean if any dirt or contamination on sensors in bill transport.3. Lock BM2 firmly.4. Execute initialization" [Deposit End]Media remaining at 3-Way Gate 1 "1. Open the BM2(7) and remove the residual media at the moving path (7, 8). 2. Execute initialization." [Deposit End]Media remaining at 3-Way Gate 2 "1. Open the BM2(12) and remove the residual media at the moving path (8, 10). 2. Execute initialization." [Deposit End]Media remaining at the Escrow entry part "1. Open the BM2(12) and remove the residual media at the moving path (10, 12). 2. Execute initialization." [Deposit End]Media remaining at the Retract entry part "1. Remove the residual media at the RT box entry (11). 2. Execute initialization."
I8810
[Deposit End]Media remaining at the Cassette1 entry
I8811
[Deposit End]Media remaining at the Cassette2 entry
I8812
[Deposit End]Cassette1 is not on the home position.
I8813
[Deposit End]No Cassette.
I8814
[Deposit End]Timeout occurs in operation.
I8815
[Deposit End]Timeout occurs in operation.
I8816 I8817
[Deposit End]Timeout occurs in operation. [Deposit End]Timeout occurs in operation.
I8818 I8819 I881B I8823
[Deposit End]Timeout occurs in operation. [Deposit End]Failed to inhale the media [Deposit End]Timeout occurs in operation. [Deposit End]BC Cover Open fault.
I8829
[Deposit End]Media remaining at the Bundle
I882A
I882C
[Deposit End]Error in processing the number of papers at the Reject part [Deposit End]Error in processing the number of papers at the Escrow part [Deposit End]Timeout occurs in operation.
I882D
[Deposit End]Timeout occurs in operation.
I882E
[Deposit End]Timeout occurs in operation.
I882F
[Deposit End]Timeout occurs in operation.
I8830
[Deposit End]Timeout occurs in operation.
I8831
[Deposit End]Media remaining at the Escrow part and the Reject part
I880C I880D I880E
I882B
"1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization." "1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization." "1. Check whether the Cassette1(14) is on the home position. 2. Execute initialization." "1. Check whether the Cassette1(14) and the Cassette2(15) are on the home position. 2. Execute initialization." "1. Remove the residual media in the device and clean the inside of moudles.2. Execute initialization." "1. Remove the residual media in the device and clean the inside of moudles.2. Execute initialization." "1. Remove the residual media in the device. 2. Execute initialization." "1. Remove the residual media in the device and clean the inside of moudles.2. Execute initialization." "1. Remove the residual media in the device. 2. Execute initialization." "1. Remove the residual media in the device. 2. Execute initialization." "1. Remove the residual media in the device. 2. Execute initialization." "1. Remount the BC Cover(3) and execute initialization. 2. If the fault is not recovered, reboot the system." "1. Remove the residual media at the Bundle part (1). 2. Execute initialization." "1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization." "1. Open the BM2(12) and remove the residual media at the moving path (8, 10, 12). 2. Execute initialization." "1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization." "1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization." "1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization." "1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization." "1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization." "1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10, 12).2. Execute initialization."
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472
Error Code manual
Problem Code I8832 I8833 I8834 I8835 I8836
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit End]BM2 moving part is open. [Deposit End]BM3 moving part is open. [Deposit End]CCIM is not on the home position. [Deposit End]SCM Cover Open [Deposit End]Cassette2 is not on the home position.
"1. Check the BM2(7) Lock state.2. Execute initialization." "1. Check the BM2(7) Lock state.2. Execute initialization." 1. Mount the CCIM on the home position. "1. Check the SCM(2) Lock state.2. Execute initialization." "1. Check whether the Cassette2(15) is on the home position. 2. Execute initialization." "1. Remove the residual media in the device. 2. Execute initialization." "1. Remove the residual media in the device. 2. Execute initialization." "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization." "1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization." "1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization." 1. Mount the INK cartridge ASSY on the home position.
I8841 I8842 I8843
[Deposit End]Timeout occurs in operation. [Deposit End]Timeout occurs in operation. An internal program error of the device.
I8844
[Deposit End]Media remaining at the Print part
I8845
[Deposit End]Media remaining at the Print part
I8846
[Deposit End]INK cartridge ASSY is not on the home position. [Deposit End]ALG, Recog moving path motors do not "1. Remove the residual media in the device. 2. Execute initialization." run. [Deposit End]PRT, RT Box, Reject entry part motors do "1. Remove the residual media in the device. 2. Execute initialization." not run. [Deposit End]Media remain on the moving path. "1. Remove if any residue in bill transport. 2. Check any dirt or contamination on sensors.3. After cleaning, lock bill transport firmly.4. Execute initialization" [Deposit End]Media remain on the moving path. "1. Remove if any residue in RT entrance.2. If not, check and remove if any jam or residue inside of RT.3. Check whether the RT box in right position.4. Remove if any residue or not in the system. 5. Execute initialization." [Deposit End]The number of notes in the cassette is not "1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, consistent. 9).2. Execute initialization." [Deposit End]The number of checks in the cassette is "1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, not consistent. 9).2. Execute initialization." [Deposit End]The number of notes in the RT box is not "1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, consistent 9).2. Execute initialization." [Deposit End]The number of notes passed 3Way"1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, Gate1 and 2 is not consistent. 9).2. Execute initialization." [Deposit Count/Check]RT Box Full "1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).2. Remove the notes in the Retract Box.3. Execute initialization." [Deposit End]A6 Full "1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9).2. Remove the notes in the Retract Box.3. Execute initialization." [Deposit End]Timeout of the 3Way-Gate1 and 2 "1. Open the BM2(7) and remove the residual media at the moving path (7, 8).2. operation occurs. Open the door of Reject(9) part and remove the residual media.3. Open the BM2(12) and remove the residual media at the moving path (10, 11).4. Execute initialization." [Deposit End]Timeout occurs in operation. "1. Remove the residual media in the device. 2. Execute initialization." [Deposit End]Timeout occurs when forced inhale is "1. Remove the residual media in the device. 2. Execute initialization." made at the Bundle part. [Deposit End]CST2 operation timeout (Bundle"1. Remove the residual media in the device. 2. Execute initialization." >Escrow->CST2) [Deposit End]Timeout occurs while resetting in Bundle "1. Remove the residual media in the device. 2. Execute initialization." mode [Deposit End]Timeout of preparing for CST2 store "1. Remove the residual media in the device. 2. Execute initialization." [Deposit End]Timeout occurs while resetting in Bundle "1. Remove the residual media in the device. 2. Execute initialization." mode (CST2) [Deposit End]Timeout of preparing for CST1 store "1. Remove the residual media in the device. 2. Execute initialization." (Escrow->CST2) [Deposit End]Timeout of preparing for CST2 store "1. Remove the residual media in the device. 2. Execute initialization." (Escrow->CST2) [Deposit End]Timeout of checking residual media in "1. Remove the residual media in the device. 2. Execute initialization." Bundle occurs during initialization [Deposit End]An internal program error of the device "1. Remove the residual media at the Escrow part (12). 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the pollution.3. If no alien material exists, check whether the sensor is polluted.4. Execute CCIM initialization." [Deposit End]An internal program error of the device "1. Remove the residual media in the device. 2. Execute initialization."
I8851 I8852 I8855 I8859
I885A I885B I885C I885D I8861 I8862 I8866
I8867 I8868 I8869 I886A I886B I886C I886D I886E I886F I8870
I8871 I8872 I8879 I887A
[Deposit End]Media remaining at the Reject part are detected. [Deposit End]Fault occurs while the BC part is preparing. [Deposit End]BC response timeout.
"1. Remove the residual media in the device. 2. Execute initialization." "1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization." 1. Check the cable connecting between Main and BC (Connector CN37).
© Hyosung TNS Inc. All Rights Reserved.
473
Error Code manual
Problem Code I887B
I887C I88C0 I88E0 I88F1
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit End]The number of notes which have passed BC is not consistent with that of Escrow and Reject.
"1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization."
[Deposit End]BC operation is not completed.
"1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization." [Deposit End]CCIM32 I/F was changed without setting. 1. System restart [Deposit End]Anomaly of check information [Deposit End]Internal Error while the main task is operating. [Deposit End]Failed to move to 3-Way 1 or 3-Way 2 Gate position
"1. Remove the residual media in the device. 2. Execute initialization." "1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization." "1. Open BM2(7), BM3(12) and remove if any residue at bill transport(7, 8, 9, 10). 2.Check if any reside in or damage of 3-way gate 1 or 2. 3. Execute initialization."
I8B01
[Retract] Jam at the BC entry sensor (BCS01,BCS02).
I8B02
[Deposit End]Jam at the Align detection sensor (AAS02).
1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I8B03
[Deposit End]Jam at the Align detection sensor (AAS03).
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I8B04
[Deposit End]Recog detection sensor (RCS01) jam.
I8B05
[Deposit End]Jam at the Align detection sensor (AAS05)
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 11. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I8B06
[Deposit End]Jam at the Align detection sensor (AAS06).
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I8B07
[Deposit End]Jam at Recog exit moving path sensor (FDS07)
I8B09
[Deposit End]Jam at the second moving path sensor (FDS09). [Deposit End]Jam at the 3Way2 control sensor (FDS12)
1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM10 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM11 moving path and then remove the residual media and alien materials. 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state.
I88FF
I8B12
I8B15
[Deposit End]Jam at Escrow entry sensor (FDS15)
I8B16
[Deposit End]Jam at RT Box entry detection sensor (FDS16)
I8B18
[Deposit End]Jam at Cassette1 entry detection sensor (FDS18)
I8B19 I8B21
[Deposit End]Jam at Cassette2entry detection sensor (FDS19) [Deposit End]J Residual fault in the SCM.
I8B22
[Deposit End]J Residual fault in the SCM.
I8B23
[Deposit End]J Residual fault in the SCM.
I8B24
[Deposit End]J Residual fault in the SCM.
I8B25
[Deposit End]J Residual fault in the SCM.
I8B26
[Deposit End]J Residual fault in the SCM.
I8B27
[Deposit End]J Jam at the BC entry sensor (BCS01).
© Hyosung TNS Inc. All Rights Reserved.
474
Error Code manual
Problem Code I8B28 I8B29 I8B2A
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit End]J Jam at the BC entry sensor (BCS02). [Deposit End]J Jam at the BC entry sensor (BCS01,BCS02). [Deposit End]JJam at Escrow entry sensor (FDS15)
1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I8B2B
[Deposit End]JJam at the Align entry detection sensor (AAS06).
I8B2C
[Deposit End]JAlign detection sensor (AAS05) jam
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I8B2D
[Deposit End]JAlign detection sensor (AAS03) jam.
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I8B2E
[Deposit End]JRecog detection sensor (RCS01) jam.
I8B2F
I8B30
I8B31 I8B32
I8B33
I8B34
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. [Deposit End]JJam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien (FDS07) material. 2. Open the BM3 moving path to remove the residual media. [Deposit End]JJam at Recog exit moving sensor 1. Open the BM2(7) Upper Guide and remove the residual media and alien (FDS23). material. 2. Open the BM3 moving path to remove the residual media. [Deposit End]JJam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials. (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06) [Deposit End]JJam at the 3Way2 control sensor 1. Open the third moving path (8) and then remove the residual media and alien (FDS12) materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit End]JJam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and (FDS18) Cassette1(14) entry. 2. Execute initialization. [Deposit End]JJam at the sensor (NCS07) detecting the 1. Check residual media or alien materials at the Cassette1(14) entry and remove number of papers which enter into the Cassette1. those.
I8B35
[Deposit End]JReject detection sensor (RJS08 jam.
I8B36
[Deposit End]JPrint detection sensor (PRS01) jam.
I8B37
[Deposit End]JJam at RT Box entry detection sensor (FDS16)
I8B38
[Deposit End]JJam at RT Box full sensor (RTS02) jam
I8B39
[Deposit End]JJam at Cassette2entry detection sensor (FDS19) [Deposit End]JJam at the sensor (CCS07) detecting the number of papers which enter into the Cassette2.
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those.
I8B3B
[Deposit End]Jam at CCS11 sensor
I8B3C
[Deposit End]Jam at CCS12 sensor
I8C01
[Deposit End]JFDS01 Light Time out(280ms) fault when separating media.
"1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted
I8B3A
1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
© Hyosung TNS Inc. All Rights Reserved.
475
Error Code manual
Problem Code I8C02
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit End]JFDS02 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I8C03
[Deposit End]JFDS03 Light Timeout(500ms) fault when 1. SCM(2) Open separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I8C04
[Deposit End]JFDS04 Light Timeout(500ms) fault when 1. SCM(2) Open separating media. 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I8C05
[Deposit End]JFDS05 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I8C06
[Deposit End]JFDS03, 04 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I8C07
[Deposit End]JBCS01 Light Timeout(500ms) fault when 1. SCM(2) Open separating media. 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I8C08
[Deposit End]JBCS02 Light Timeout(500ms) fault when 1. SCM(2) Open separating media. 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I8C09
[Deposit End]JBCS01,BCS02 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I8C0A
[Deposit End]JFDS15 Light Timeout fault
I8C0B
[Deposit End]JAlign entry detection sensor (AAS06) is not reached (Light JAM) when separating media.
1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I8C0C
[Deposit End]JAAS05 Light Timeout fault
I8C0D
[Deposit End]JAAS03 Light Timeout fault
I8C0E
[Deposit End]JRCS01 Light Timeout fault
I8C0F
[Deposit End]JFDS07 Light Timeout fault
I8C10
[Deposit End]JFDS23 Light Timeout fault
1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module.
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476
Error Code manual
CCIM - Error Code List
Problem Code I8C11
[Deposit End]JFDS09 Light Timeout fault
I8C12
[Deposit End]JFDS12 Light Timeout fault
I8C13
[Deposit End]JFDS18 Light Timeout fault
I8C14
[Deposit End]JNCS07 Light Timeout fault
I8C15
[Deposit End]JRJS08 Light Timeout fault
I8C16
[Deposit End]JPRS01 Light Timeout fault
I8C17
[Deposit End]JFDS16 Light Timeout fault
I8C18
[Deposit End]JRTS02 Light Timeout fault
I8C19
[Deposit End]JFDS19 Light Timeout fault
I8C1A
[Deposit End]JCCS07 Light Timeout fault
I8C1B
[Deposit End]Light timeout fault at CCS11 sensor
I8C1C
[Deposit End]Light timeout fault at CCS12 sensor
I8D01
[Deposit End]JError occurred by the notes disorder on the FDS01 [Deposit End]JError occurred by the notes disorder on the FDS02 [Deposit End]JError occurred by the notes disorder on the FDS03 [Deposit End]JError occurred by the notes disorder on the FDS04 [Deposit End]JError occurred by the notes disorder on the FDS05 [Deposit End]JError occurred by the notes disorder on the FDS03,FDS04 [Deposit End]JError occurred by the notes disorder on the BCS01 [Deposit End]JError occurred by the notes disorder on the BCS02 [Deposit End]JError occurred by the notes disorder on the BCS01,BCS02 [Deposit End]JError occurred by the notes disorder on the FDS15 [Deposit End]JError occurred by the notes disorder on the AAS06
I8D02 I8D03 I8D04 I8D05 I8D06 I8D07 I8D08 I8D09 I8D0A I8D0B
Problem Description
Troubleshooting 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Execute initialization. 1. Check whether the Cassette2(11) is on the home position. 2. Execute initialization. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I8D0C
[Deposit End]JError occurred by the notes disorder on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I8D0D
[Deposit End]JError occurred by the notes disorder on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I8D0E
[Deposit End]JError occurred by the notes disorder on the RCS01
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module.
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477
Error Code manual
Problem Code I8D0F
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit End]JError occurred by the notes disorder on the FDS07
I8D10
[Deposit End]JError occurred by the notes disorder on the FDS23
I8D11
[Deposit End]JError occurred by the notes disorder on the FDS09 [Deposit End]JError occurred by the notes disorder on the FDS12
I8D12
I8D13
[Deposit End]JError occurred by the notes disorder on the FDS18
I8D14
[Deposit End]JError occurred by the notes disorder on the NCS07 [Deposit End]JError occurred by the notes disorder on the RJS08 [Deposit End]JError occurred by the notes disorder on the PRS01
I8D15 I8D16
"1. Open the BM2(7) Upper Guide and remove the residual media and alien material.2. Open the BM3 moving path to remove the residual media.3. Check FDM05 solenoid and Gate." 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I8D17
[Deposit End]JError occurred by the notes disorder on the FDS16
I8D18
[Deposit End]JError occurred by the notes disorder on the RTS02
I8D19
[Deposit End]JError occurred by the notes disorder on the FDS19 [Deposit End]JError occurred by the notes disorder on the CCS07 [Deposit End]Error occurred by the notes disorder on the CCS11 [Deposit End]Error occurred by the notes disorder on the CCS12 [Deposit End]JContinuous note gap disorder error on the FDS01 [Deposit End]JContinuous note gap disorder error on the FDS02 [Deposit End]JContinuous note gap disorder error on the FDS03 [Deposit End]JContinuous note gap disorder error on the FDS04 [Deposit End]JContinuous note gap disorder error on the FDS05 [Deposit End]JContinuous note gap disorder error on the FDS03,FDS04 [Deposit End]JContinuous note gap disorder error on the BCS01 [Deposit End]JContinuous note gap disorder error on the BCS02 [Deposit End]JContinuous note gap disorder error on the BCS01,BCS02 [Deposit End]JContinuous note gap disorder error on the FDS15 [Deposit End]JContinuous note gap disorder error on the AAS06
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I8D3E
[Deposit End]JContinuous note gap disorder error on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I8D3F
[Deposit End]JContinuous note gap disorder error on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I8D1A I8D1B I8D1C I8D33 I8D34 I8D35 I8D36 I8D37 I8D38 I8D39 I8D3A I8D3B I8D3C I8D3D
© Hyosung TNS Inc. All Rights Reserved.
478
Error Code manual
Problem Code I8D40
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit End]JContinuous note gap disorder error on the RCS01
I8D41
[Deposit End]JContinuous note gap disorder error on the FDS07
I8D42
[Deposit End]JContinuous note gap disorder error on the FDS23
I8D43
[Deposit End]JContinuous note gap disorder error on the FDS09 [Deposit End]JContinuous note gap disorder error on the FDS12
I8D44
I8D45
[Deposit End]JContinuous note gap disorder error on the FDS18
I8D46
[Deposit End]JContinuous note gap disorder error on the NCS07 [Deposit End]JContinuous note gap disorder error on the RJS08 [Deposit End]JContinuous note gap disorder error on the PRS01
I8D47 I8D48
I8D49
[Deposit End]JContinuous note gap disorder error on the FDS16
I8D4A
[Deposit End]JContinuous note gap disorder error on the RTS02
I8D4B
[Deposit End]JContinuous note gap disorder error on the FDS19 [Deposit End]JContinuous note gap disorder error on the CCS07 [Deposit End]Continuous note gap disorder error on the CCS11 [Deposit End]Continuous note gap disorder error on the CCS12 [Deposit End]JError occurred by the Transport Path on the FDS01 [Deposit End]JError occurred by the Transport Path on the FDS02 [Deposit End]JError occurred by the Transport Path on the FDS03 [Deposit End]JError occurred by the Transport Path on the FDS04 [Deposit End]JError occurred by the Transport Path on the FDS05 [Deposit End]JError occurred by the Transport Path on the FDS03,04 [Deposit End]JError occurred by the Transport Path on the BCS01 [Deposit End]JError occurred by the Transport Path on the BCS02 [Deposit End]JError occurred by the Transport Path on the BCS01,BCS02 [Deposit End]JError occurred by the Transport Path on the FDS15 [Deposit End]JError occurred by the Transport Path on the AAS06
I8D4C I8D4D I8D4E I8E01 I8E02 I8E03 I8E04 I8E05 I8E06 I8E07 I8E08 I8E09 I8E0A I8E0B
I8E0C
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization. 1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
[Deposit End]JError occurred by the Transport Path on 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove the AAS05 media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
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479
Error Code manual
Problem Code I8E0D
I8E0E
I8E0F
I8E10
I8E11 I8E12
I8E13
I8E14 I8E15 I8E16
I8E17
I8E18
I8E19 I8E1A I8E1B I8E1C I8F01 I8F02 I8F03 I8F04 I8F05 I8F06 I8F07 I8F08 I8F09 I8F0A I8F0B
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit End]JError occurred by the Transport Path on 1. Open the alignment(4) cover and remove the residual media and alien materials. the AAS03 2. Initialize the device. 3. Check the alignment(4) cover lock state. [Deposit End]JError occurred by the Transport Path on 1. Remove the internal media and alien materials in the Recognition(5). the RCS01 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. [Deposit End]JError occurred by the Transport Path on 1. Open the BM2(7) Upper Guide and remove the residual media and alien the FDS07 material. 2. Open the BM3 moving path to remove the residual media. [Deposit End]JError occurred by the Transport Path on 1. Open the BM2(7) Upper Guide and remove the residual media and alien the FDS23 material. 2. Open the BM3 moving path to remove the residual media. [Deposit End]JError occurred by the Transport Path on 1. Open the BM2(7) and then remove the residual media and alien materials. the FDS09 2. Check the 3Way-Gate1 operation state (FDM06) [Deposit End]JError occurred by the Transport Path on 1. Open the third moving path (8) and then remove the residual media and alien the FDS12 materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit End]JError occurred by the Transport Path on 1. Open the BM2(7) and remove the residual media at the moving path (6) and the FDS18 Cassette1(14) entry. 2. Execute initialization. [Deposit End]JError occurred by the Transport Path on 1. Check residual media or alien materials at the Cassette1(14) entry and remove the NCS07 those. [Deposit End]JError occurred by the Transport Path on 1. Remove the residual media in the device. the RJS08 2. Execute initialization. [Deposit End]JError occurred by the Transport Path on 1. Open the third moving path (8) and then remove the residual media and alien the PRS01 materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Deposit End]JError occurred by the Transport Path on 1. Open the BM3 moving path and then remove the residual media and alien the FDS16 materials. 2. Check the arrangement state of banknotes in the RT box. [Deposit End]JError occurred by the Transport Path on 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). the RTS02 2. Remove the notes in the Retract Box. 3. Execute initialization. [Deposit End]JError occurred by the Transport Path on the FDS19 [Deposit End]JError occurred by the Transport Path on the CCS07 [Deposit End]Error occurred by the Transport Path on the CCS11 [Deposit End]Error occurred by the Transport Path on the CCS12 [Deposit End]JError occurred by the Return Transport Path(FDS01) [Deposit End]JError occurred by the Return Transport Path(FDS02) [Deposit End]JError occurred by the Return Transport Path(FDS03) [Deposit End]JError occurred by the Return Transport Path(FDS04) [Deposit End]JError occurred by the Return Transport Path(FDS05) [Deposit End]JError occurred by the Return Transport Path(FDS03,FDS04) [Deposit End]JError occurred by the Return Transport Path( BCS01) [Deposit End]JError occurred by the Return Transport Path( BCS02) [Deposit End]JError occurred by the Return Transport Path( BCS01,BCS02) [Deposit End]JError occurred by the Return Transport Path( FDS15) [Deposit End]JError occurred by the Return Transport Path( AAS06)
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
© Hyosung TNS Inc. All Rights Reserved.
480
Error Code manual
Problem Code I8F0C
CCIM - Error Code List
Problem Description
Troubleshooting
[Deposit End]JError occurred by the Return Transport Path( AAS05)
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I8F0D
[Deposit End]JError occurred by the Return Transport Path( AAS03)
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I8F0E
[Deposit End]JError occurred by the Return Transport Path( RCS01)
I8F0F
[Deposit End]JError occurred by the Return Transport Path( FDS07)
I8F10
[Deposit End]JError occurred by the Return Transport Path( FDS23)
I8F11
[Deposit End]JError occurred by the Return Transport Path( FDS09) [Deposit End]JError occurred by the Return Transport Path( FDS12)
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) "1. Open the BM3 moving path and then remove the residual media and alien materials.2. Check the arrangement state of banknotes in the RT box.3. Check FDM08 solenoid and Gate." 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I8F12
I8F13
[Deposit End]JError occurred by the Return Transport Path( FDS18)
I8F14
[Deposit End]JError occurred by the Return Transport Path( NCS07) [Deposit End]JError occurred by the Return Transport Path( RJS08) [Deposit End]JError occurred by the Return Transport Path( PRS01)
I8F15 I8F16
I8F17
[Deposit End]JError occurred by the Return Transport Path( FDS16)
I8F18
[Deposit End]JError occurred by the Return Transport Path( RTS02)
I8F19
I9084 I90C1
[Deposit End]JError occurred by the Return Transport Path( FDS19) [Deposit End]JError occurred by the Return Transport Path( CCS07) [Deposit End]Error occurred by the Transport Path on the CCS11 [Deposit End]Error occurred by the Transport Path on the CCS12 [Retract]CEN Bundle Cover Open Error An internal program error of the device.
I90C2
An internal program error of the device.
I90C3
An internal program error of the device.
I90CF
An internal program error of the device.
I9210
[Retract]The installation status of ccim32 cst was changed while transaction. [Retract]Media counts are not matched at CCS07, CCS11, CCS12. [Retract] Low-speed moving sensor fault.
I8F1A I8F1B I8F1C
I9213 I9301
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. Check CEN Bundle Cover Status 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Check the installation status of Cassette and sensors. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. Open the door at the Bundle side and remove the residual media. 2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted. 4. Initialize the device.
© Hyosung TNS Inc. All Rights Reserved.
481
Error Code manual
Problem Code I9302
CCIM - Error Code List
Problem Description
Troubleshooting
[Retract] Low-speed moving path up fault
1. Check whether the Bundle low-speed moving path (BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. 1. Check whether the Bundle low-speed moving path (BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. 1. Check and remove the alien materials in the Bundle Shutter Open (BDS11) and Close(BDS12) sensors. 2. If no alien material exists, check whether the sensor is polluted. 1. Check the inside of the Bundle and the Shutter. 2. Remove banknotes or the alien materials in the Shutter. 3. Check whether the Shutter Open successfully operates. 1. Check the inside of the Bundle and the Shutter. 2. Remove banknotes or the alien materials in the Shutter. 3. Check whether the Shutter Close successfully operates. "1. Remove if any residue in bundle bill press (BDS15, BDS16) module.2. If no residue, clean if any contamination on sensors in bundle bill press." 1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press home position (BDS15) sensor. 4. If no alien material exists, check whether the sensor is polluted.
I9303
[Retract] Low-speed moving path down fault
I9304
[Retract] Shutter sensor fault.
I9305
[Retract] Shutter Open fault.
I9306
[Retract] Shutter Close fault.
I9307
[Retract] Billpress sensor fault.
I9308
[Retract] Billpress moving path position startup fault
I9309
[Retract] Billpress separation position startup fault.
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If the Billpress is up, check whether the state is BDS18 Dark. 4. If it is not dark, move the P Roller and check whether the state of BDS18 is changed.
I930A
[Retract] Billpress residual position startup fault.
1. Check the inside of the Bundle(1). 2. Remove the alien materials of the Billpress. 3. If no alien material exists in the Billpress, check and remove the alien materials in the Bundle Bill Press Up/Down (BDS16) sensor. 4. If no alien material exists, check whether the sensor is polluted
I930B
[Retract] Billpress Reject position startup fault.
"1. Remove if any residue in bundle(1) module.2. Remove if any residue in bill press.3. Remove if any residue in sensors (BDS15, BDS16) of bundle bill press.4. Clean if any contamination of sensors (BDS15, BDS16) of bundle bill press."
I930D
[Retract]Media remaining at the Bundle.
I930F
I9312
"1. Remove if any residue in bundle(1) module.2. Clean if any contamination of sensor in bundle(1) module inside." [Retract] Sensor fault when preparing for separation of 1. Check the inside of the Bundle(1). media. 2. Remove the notes and alien materials in the Bundle entry part (BDS01, BDS02) sensors. 3. If no alien material exists, check whether the sensor is polluted. [Retract] Fault of receiving media returned due to low- 1. Open the door at the Bundle side and remove the residual media. speed moving path up. 2. Check and remove the alien materials in the Bundle low-speed wheel position control (BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted. 4. Initialize the device.
I9315
An internal program error of the device.
I9318
An internal program error of the device.
I9319
[Retract]BDS06 Dark Timeout when performing lowspeed moving path down
I9321
[Retract]Fault of exceeding the limit of media separation trials.
I9322 I9324 I9331
[Retract]BDM03 Motor do not run. [Retract]BDM05 Motor do not run. [Retract]Bundle Align Sensor(BDS13) Dark fault
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Check whether the sensor (BDS06) detecting the Bundle low-speed moving path media is polluted when the same error occurs after initialization. 1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted 1. Check BDM03 Motor Operation. 1. Check BDM05 BillPress Motor Operation. 1. Check Alignment Sensor and Motor in Bundler module. 2. Check the inside of the Bundle(1). 3. Remove the alien materials in the Bundle(1). 4. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 5. If no alien material exists, check whether the Bundle sensor is polluted
© Hyosung TNS Inc. All Rights Reserved.
482
Error Code manual
Problem Code I9332
CCIM - Error Code List
Problem Description
Troubleshooting
[Retract]Bundle Align Sensor(BDS13) Light fault
1. Check Alignment Sensor and Motor in Bundler module. 2. Check the inside of the Bundle(1). 3. Remove the alien materials in the Bundle(1). 4. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 5. If no alien material exists, check whether the Bundle sensor is polluted
I9340
[Retract] BDS07 Light fault when separating media.
"1. Check and remove if any residue or dirt in bundle (1) note separation module.2. If no residue or dirt in the bundle(1), check and remove if any residue or dirt in sensors of the bundle module.3. If no residue or dirt in the sensors of the bundle(1), clean if any contamination of sensors in bundle(1) module.4. Execute initialization."
I9341
[Retract]BDS08,09 Light Timeout fault when separating "1. Check and remove if any residue or dirt in bundle (1) note separation module.2. media. If no residue or dirt in the bundle(1), check and remove if any residue or dirt in sensors of the bundle module.3. If no residue or dirt in the sensors of the bundle(1), clean if any contamination of sensors in bundle(1) module.4. Execute initialization."
I9342
[Retract]FDS01 Light Timeout fault when separating media.
I9343
[Retract]BDS08,09 Light Timeout fault when separating "1. Open SCM(2) for cleaning.2. Remove if any residue in SCM separation media. dispense checking sensor. (FDS01)3. Clean if any contamination on FDS01 sensor.4. Lock SCM firmly in order to prevent the half lock." [Retract]FDS02, 05 Light Timeout fault when 1. SCM(2) Open separating media. 2. Remove the notes and alien materials in the SCM media length detection sensors (FDS03, FDS04) and the Bundle. 3. If no alien materials in the SCM media length detection sensors (FDS03, FDS04), check whether the sensor is polluted.
I9344
"1. Check and remove if any residue or dirt in bundle (1) note separation module and SCM (Separator Control Module).2. If no residue or dirt in the bundle(1), check and remove if any residue or dirt in sensors of the bundle module.3. If no residue or dirt in the sensors of the bundle(1), clean if any contamination of sensors in bundle(1) module.4. Execute initialization."
I9345
[Retract]SCM residual fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I9346
[Retract] Align entry detection sensor (AAS06) is not reached (Light JAM) when separating media.
1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I9349
[Retract]2 or more media are separated at one time.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I934A
[Retract]Bundle Sub action Timeout
I9359
[Retract]2 or more media are separated at one time.
1. Execute CCIM initialization action. 2. Reboot the system when the same error occurs after initialization. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I9360
[Retract]SCM and BC Part residual fault.
1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I9369
[Retract]2 or more media are separated at one time.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
© Hyosung TNS Inc. All Rights Reserved.
483
Error Code manual
Problem Code I9370
CCIM - Error Code List
Problem Description
Troubleshooting
[Retract] Detecting upward operation fail at the low speed moving path in throat part.
1. Check whether the Bundle low speed moving path(BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. 1. Check whether the Bundle low speed moving path(BDM02) is running. 2. Reboot the system when the same error occurs. 3. Replace the motor and cables when the same error occurs after checking the device. 1. Open the door at the Bundle side and remove the residual media. 2. Check and remove the alien materials in the Bundle low speed wheel position control(BDS14) sensor. 3. If no alien material exists, check whether the sensor is polluted. 4. Initialize the device.
I9371
[Retract] Detecting downward operation fail at the low speed moving path in throat part.
I9372
[Retract] Sensor fail at the low speed moving path in throat part.
I9379
[Retract]2 or more media are separated at one time.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I9385
[Retract] CEN Bundle Detecting Error
I93D2
[Retract] Ultrasonic sensor does not operate.
I93D3 I93D4
[Retract]BC Module Timeout. [Retract]Short media.
"1. Execute CCIM initialization action. 2. Check the Bundle low speed moving path(BDM02) and BDS03, BDS13 Sensor Status." 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 3. Check whether the SCM internal ultrasonic sensor (FDS06) is polluted when the same error occurs after rebooting. 1. Check the cable connecting between Main and BC (Connector CN37). 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I93D8
[Retract]Narrow media.
I93F0
An internal program error of the device.
I93FF I9501 I9502 I9503
I9504
I9505
I9506
I9507
I9508
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Retract]Bundle Module force shut down. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Retract]Escrow entry (ESS03, ESS04) residual fault 1. Open the Escrow Part(12). when preparing for media winding when Escrow has 2. Remove the media at the Escrow Drum residual check (ESS03) and output the media check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Retract]Tape End when preparing for media winding 1. Open the Escrow Part(12). when Escrow has media 2. Manually remove media from Escrow. (ESS07) Detection fault. 3. Initialize. [Retract]Escrow entry (ESS03, ESS04) residual fault 1. Open the Escrow Part(12). when preparing for media winding when Escrow has no 2. Remove the media at the Escrow Drum residual check (ESS03) and output media check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Retract]Escrow internal (ESS01,02,03,04) residual 1. Open the Escrow Part(12). fault when preparing for media winding when Escrow 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and has no media the pollution. 3. Execute CCIM initialization. [Retract]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) when preparing for media output 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Retract]Escrow Tape Start(ESS06) detection fault 1. Open the Escrow part (12) and remove the ESS06 media and pollution. when preparing for media output. 2. Rotate the Escrow Knob in clock-wise three times. 3. Execute CCIM initialization.
© Hyosung TNS Inc. All Rights Reserved.
484
Error Code manual
Problem Code I9509
CCIM - Error Code List
Problem Description
Troubleshooting
[Retract]Residual media at the Escrow entry part (ESS03, ESS04) when reset the Escrow mode
I950A
[Retract]Residual media at the Escrow (ESS01, ESS02, ESS03, ESS04) when reset the Escrow mode
I950B
[Retract] Residual media at the Escrow output check sensor before the Trigger sensor detects deflecting when winding the media.
I950C
[Retract]Escrow Tape End (ESS07) detection fault when executing media winding . [Retract]Escrow Full (ESS05) detection fault when executing media winding.
I950D
I950E
[Retract]Light jam at the Escrow output check sensor (ESS04) when executing media winding.
I950F
[Retract]Dark jam at the Escrow output check sensor (ESS04) when executing media winding.
I9510
An internal program error of the device.
I9511
[Retract]Jam between the Escrow entry sensors (ESS03, ESS04) and (FDS15) while storing the media.
I9512
[Retract]Jam between the Escrow entry (ESS04) and (FDS15) when processing drum full while storing the media.
I9513
[Retract]Escrow Tape End (ESS07) detection fault when executing media winding.
I9514
[Retract]Escrow Full (ESS05) detection fault when storing additional media while terminating media winding. An internal program error of the device.
I9515 I9516
[Retract] Residual detection (ESS03) Jam before Escrow Drum when outputting the media.
I9517
[Retract]Light jam at the Escrow output check sensor (ESS04) when outputting the media.
I9518
[Retract]Residual media in the Escrow (ESS01, ESS02) when preparing for media discharge.
I9519
[Retract] Escrow Trigger2 (ESS04) is not detected and timeout occurs when outputting the media.
I951A
[Retract] Residual detection sensor (ESS03) Jam before Escrow Drum when outputting the media.
I951B
I951C
I9520
1. Open the Escrow Part(12). 2. Remove the media at the Escrow Drum residual check (ESS03) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03, ESS04) and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow part (12) and remove the ESS07 media and pollution. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. 1. Open the Escrow part (12) and remove the ESS05 media and pollution. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the media between the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow Part(12). 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. "1. Open escrow(12) module and BM3 module for cleaning.2. Remove if any residue or contamination in escrow entrance (FDS15) and/or exit check (EES04) sensors.3. Execute initialization of CCIM." 1. Open the Escrow Part(12). 2. Remove the media at the Escrow entry (FDS15) and output check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. 1. Open the Escrow part (12) and remove the ESS07 media and pollution. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. 1. Open the Escrow part (12) and remove the ESS05 media and pollution. 2. Rotate the Escrow Knob in counterclock-wise three times. 3. Execute CCIM initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the Escrow Part(12). 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization. "1. Open escrow(12) module and remove if any residue or dirt in ESS04.2. Check whether escrow drum motor (ESM01) is working.3. Turn escrow drum knob to check whether the belts are revolving.4. Execute initialization." "1. Open escrow(12) module.2. Remove if any residue in ESS01 or ESS02, and clean if any contamination on the sensors.3. Turn escrow drum knob to check whether the belts are revolving. 4. Execute CCIM initialization." 1. Open the Escrow Part(12). 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. 4. Check the Escrow Drum running motor (ESM01).
1. Open the Escrow Part(12). 2. Remove the ESS03 media and pollution. 3. Execute CCIM initialization. [Retract]Jam at the Escrow output check sensor 1. Open the Escrow Part(12). (ESS04) when outputting the media. 2. Remove the ESS04 media and pollution. 3. Execute CCIM initialization. [Retract]Residual media in the Escrow (ESS01, ESS02) 1. Open the Escrow Part(12). when preparing for media discharge. 2. Remove the ESS01 and ESS02 media and pollution. 3. Execute CCIM initialization. [Retract]Tape Start (ESS06) detection fault in Escrow 1. Open the Escrow Part(12). Drum winding. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization.
© Hyosung TNS Inc. All Rights Reserved.
485
Error Code manual
Problem Code I9521 I9522
I9523 I9524
I9525
I9526
I9527
I9528
I9529
I952A
I952B
I952C
I952D
I952E
I952F
I9530
I9531
I9580
I95F1 I9602
CCIM - Error Code List
Problem Description
Troubleshooting
An internal program error of the device.
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Retract]Tape Start (ESS06) is not light-detected in 1. Open the Escrow Part(12). Escrow Drum winding. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Retract]Residual media at the Escrow entry (ESS03, 1. Open the Escrow Part(12). ESS04) when detecting tape start (45s) by unwinding 2. Remove the media at the Escrow Drum residual check (ESS03) and output the Escrow Drum check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Retract]Tape Start (ESS06) is not detected when 1. Open the Escrow Part(12). rewinding the Escrow Drum. 2. Remove the ESS06 media and pollution. 3. Check Motor (ESM01) 4. Execute CCIM initialization. [Retract]Residual media at the Escrow entry (ESS03, 1. Open the Escrow Part(12). ESS04) when detecting tape start (2093Step) by 2. Remove the media at the Escrow Drum residual check (ESS03) and output unwinding the Escrow Drum check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Retract]Residual media at the Escrow entry part 1. Open the Escrow Part(12). (ESS03, ESS04) when setting the tape end position by 2. Remove the media at the Escrow Drum residual check (ESS03) and output winding the Escrow Drum check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Retract]Tape End (ESS07) is not detected when 1. Open the Escrow Part(12). winding the Escrow Drum. 2. Remove the ESS07 media and pollution. . 3. Check Motor (ESM01) 4. Execute CCIM initialization. [Retract]The Escrow Drum hole is not detected on the 1. Open the Escrow Part(12). position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution. . 3. Execute CCIM initialization. [Retract]The Escrow Drum hole is not detected on the 1. Open the Escrow Part(12). position (ESS01, ESS02). 2. Remove the ESS01 and ESS02 media and pollution. . 3. Execute CCIM initialization. [Retract] When both of Escrow Tape Start (ESS06) 1. Open the Escrow Part(12). sensor and the End sensor are detected 2. Remove the ESS06 and ESS07 media and pollution. simultaneously 3. Execute CCIM initialization. . [Retract]When checking the residual in the Escrow and 1. Open the Escrow Part(12). tape end is detected so that retry is made, the number 2. Remove the ESS07 media and pollution. of retries exceeds the limit. 3. Execute CCIM initialization. . [Retract]Empty (ESS01, ESS02) Light is not detected 1. Open the Escrow Part(12). while checking the residual in the Escrow. 2. Remove the ESS01 and ESS02 media and pollution. . 3. Execute CCIM initialization. [Retract]The residual before the Escrow entry or Drum 1. Open the Escrow Part(12). is detected (ESS04, ESS03) while winding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output media.(Cash mode) check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Retract]The residual before the Escrow entry or Drum 1. Open the Escrow Part(12). is detected (ESS04, ESS03) while winding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output media.(Check mode) check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Retract]The residual before the Escrow entry or Drum 1. Open the Escrow Part(12). is detected (ESS04, ESS03) while rewinding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output media.(Cash mode) check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Retract]The residual before the Escrow entry or Drum 1. Open the Escrow Part(12). is detected (ESS04, ESS03) while rewinding the 2. Remove the media at the Escrow Drum residual check (ESS03) and output media.(Check mode) check (ESS04) sensor part and the pollution. 3. Execute CCIM initialization. [Retract]Receives a command which says to unwind 1. Check Sensor (Escrow entry (FDS15) and output check (EES04) sensor) the roll of the Escrow until exceeding the number of 2. Execute initialization. winding media. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Retract]Batch moving stage down fail. 1. Check whether the reject batch return stage down detection (RJS07) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running.
© Hyosung TNS Inc. All Rights Reserved.
486
Error Code manual
Problem Code I9603
CCIM - Error Code List
Problem Description
Troubleshooting
[Retract]Batch moving stage up fail.
1. Check whether the reject batch return stage up detection (RJS06) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running. 1. Check whether the reject batch return stage down detection (RJS07) sensor is normally running. 2. Check whether the multiple return clamp motor (RJM01) is running. 1. Reject Door(9) Open 2. Remove the notes and alien materials in the Reject. 3. If no alien material exists, check whether the Reject part sensors (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and the sensor (RJS10) detecting the media residual at the reject output are polluted.
I9604
[Retract] Batch moving stage sensor fault.
I9605
[Retract]The media at the reject part is not moved to the Bundle output check sensor (RJS09) within a specified time.
I9606
[Retract]After moving the media at the Reject part to the Bundle, the media remains at the Reject part.
I9607
[Retract] Before moving the media at the Reject to the 1. Check the inside of the Bundle(1). Bundle, the billpress of the Bundle part is not moved to 2. Remove the alien materials of the Billpress. the Reject position. 3. If no alien material exists in the Billpress, Check and remove the alien materials in the Bundle Bill Press part (BDS15, BDS16) sensors. 4. If no alien material exists, check whether the sensor is polluted.
I9608
[Retract]When media are piled at the Reject part, jam occurs at the Reject output check sensor (RJS08).
I9609
I960A
I960B
I960C I96F1 I9801 I9802 I9803 I9804 I9805
I9806 I9807 I9808
I9809 I980A I980B
I980C I980D
1. Reject Door(9) Open 2. Remove the notes and alien materials in the Reject. 3. If no alien material exists, check whether the Reject part sensors (RJS01, RJS02, RJS03, RJS04, RJS05, RJS08, RJS09) and the sensor (RJS10) detecting the media residual at the reject output are polluted.
1. Remove the notes and alien materials in the Reject output check sensor (RJS08). 2. If no alien material exists, check whether the sensor is polluted. [Retract]Alien media have sequentially entered to the 1. Reject Door(9) Open Reject part. 2. Remove the notes and alien materials in the Reject. 3. If no alien material exists, check whether the Reject output check sensor (RJS08) is polluted. [Retract]When media abnormally access and are piled 1. Remove the notes and alien materials in the Reject output media residual sensor at the Reject part, the residual media exist at the Reject (RJS10). part (RJS10 Dark). 2. If no alien material exists, check whether the sensor is polluted. [Retract]When media abnormally access and are piled 1. Remove the notes and alien materials in the Reject output check sensor at the Reject part, the residual media exist at the Reject (RJS08). part (RJS10 Dark). 2. If no alien material exists, check whether the sensor is polluted. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Retract]Reject Module force shut down. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. An internal program error of the device. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. [Retract]Bundle part operation timeout "1. Remove if any residue in bundle(1) module, printer (10, 11) module, or cassette(14, 15).2. Clean if any contamination of sensors in bundle module.3. Execute initialization." [Retract]Reject part residual fault 1. Open the door of Reject(9) part and remove the residual media. 2. Execute initialization. [Retract]Retract Box is not on the home position. "1. Dock retract box(13) in right position with firm locking state.2. Execute initialization." [Retract] Media remains at the first drive part and the 1. Remove the residual media at the SCM(2) and BC(3). BC part or the BC is open. 2. BC Cover(3) Close 3. Execute initialization. [Retract]Alignment part residual fault 1. Alignment(4) part residual media Execute initialization. [Retract]Recognition part residual fault "1. Remove if any residue in Recognition(5) module. 2. Execute initialization." [Retract]BM2 connection part residual fault "1. Open BM2(7) and remove if any residue in bill transport(6).2. Clean if any dirt or contamination on sensors in bill transport.3. Lock BM2 firmly.4. Execute initialization" [Retract] Media remaining at the 3-Way Gate 1 1. Open the BM2(7) and remove the residual media at the moving path (7, 8). 2. Execute initialization. [Retract] Media remaining at the 3-Way Gate 2 "1. Open BM3(12) and remove if any residue in bill transport area(8, 10)2.Check and remove if any dirt or damage in 3-way gate 2 3. Execute initialization."
© Hyosung TNS Inc. All Rights Reserved.
487
Error Code manual
Problem Code I980E
CCIM - Error Code List
Problem Description
Troubleshooting
[Retract]Media remaining at the Escrow entry part
1. Open the BM2(12) and remove the residual media at the moving path (10, 12). 2. Execute initialization.
I980F
[Retract]Media remaining at the Retract entry
I9810
[Retract]Media remaining at the Cassette1 entry.
I9811
[Retract]Media remaining at the Cassette2 entry.
I9812
[Retract]Cassette1 is not on the home position.
I9813
[Retract]No Cassette.
I9814
[Retract]Timeout occurs in operation.
I9815
[Retract]Timeout occurs in operation.
I9816
[Retract]Reject part operation timeout
I9817
[Retract]Timeout occurs in operation.
I9818
[Retract]Timeout occurs in operation.
I9819
[Retract]Failed to inhale the media
I981B
[Retract]Timeout occurs in operation.
I9823
[Retract]BC Cover Open fault.
"1. Remove if any residue in RT box entrance(11) 2. Remove if any jam or residue inside of RT box3. Execute initialization" 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check whether the Cassette1(14) is on the home position. 2. Execute initialization. 1. Check whether the Cassette1(14) and the Cassette2(15) are on the home position. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. "1. Remove if any residue in bundle module.2. Clean if any contamination on sensors in bundle module.3. Execute initialization." "1. Close BC cover(3) firmly and execute initialization. 2. Check BC lock whether it's in good state.3. If not recovered to normal state, reboot the system."
I9829
[Retract]Bundle residual fault
I982A
[Retract] Error in processing the number of papers at the Reject part
I982B
[Retract] Error in processing the number of papers at the Escrow part
I982C
[Retract]Timeout occurs in operation.
I982D
[Retract]Timeout occurs in operation.
I982E
[Retract]Timeout occurs in operation.
I982F
[Retract]Timeout occurs in operation.
I9830
[Retract]Timeout occurs in operation.
I9831
[Retract] Media remaining at the 3-Way Gate2 (10)
I9832
[Retract]BM2 moving part is open.
I9833
[Retract]BM3 moving part is open.
I9834 I9835
[Retract]CCIM is not detected on the home position. [Retract]SCM Cover Open
I9836
[Retract]Cassette2 is not on the home position.
I9841
[Retract]Timeout occurs in operation.
I9842
[Retract]Timeout occurs in operation.
"1. Remove if any residue or dirt in bundle(1) module.2. Clean if any contamination of sensors in bundle(1) module inside." 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 10, 12). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Remove the residual media at the Bundle(1), SCM(2), and Reject part (9). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(7) and BM2(12) and remove the residual media at the moving path (8, 9, 10). 2. Execute initialization. 1. Open the BM2(12) and remove the residual media at the moving path (8, 9, 10, 12). 2. Execute initialization. 1. Check the BM2(7) Lock state. 2. Execute initialization. "1. Check locking condition of BM3 module whether locks firmly.2. If so, open BM3 module and check if any dirt or wrong condition inside of BM3.3. Execute initialization." 1. Mount the CCIM on the home position. "1. Check locking condition of SCM(2).2. Remove if any jam or residue in SCM.3. Execute initialization" 1. Check whether the Cassette2(15) is on the home position. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization.
© Hyosung TNS Inc. All Rights Reserved.
488
Error Code manual
Problem Code I9843
CCIM - Error Code List
Problem Description
Troubleshooting
An internal program error of the device.
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization.
I9844
[Retract]Print part residual fault
I9845
[Retract]Print part residual fault
1. Open the BM2(12) and remove the residual media at the moving path (10, 11). 2. Execute initialization.
I9846
[Retract]INK cartridge ASSY is not on the home position. [Retract]ALG, Recog moving path motors do not run.
1. Mount the INK cartridge ASSY on the home position.
I9851
I9855
[Retract]PRT, RT Box, Reject entry part motors do not run. [Retract]Media remain on the moving path.
I9859
[Retract]Media remain on the moving path.
I985A
[Retract] The number of notes in the cassette is not consistent
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. "1. Remove if any residue in bill transport. 2. Check any dirt or contamination on sensors.3. After cleaning, lock bill transport firmly.4. Execute initialization" "1. Remove if any residue in RT entrance.2. If not, check and remove if any jam or residue inside of RT.3. Check whether the RT box in right position.4. Remove if any residue or not in the system. 5. Execute initialization." 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I985B
[Retract] The number of checks in the cassette is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I985C
[Retract]The number of notes in the retract box is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I985D
[Retract] The number of notes passed 3Way-Gate1 and 2 is not consistent.
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Execute initialization.
I9861
[Retract]RT Box Full
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I9862
[Retract]A6 Full
1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I9866
[Retract] Timeout of the 3Way-Gate1 and 2 operation occurs.
1. Open the BM2(7) and remove the residual media at the moving path (7, 8). 2. Open the door of Reject(9) part and remove the residual media. 3. Open the BM2(12) and remove the residual media at the moving path (10, 11). 4. Execute initialization.
I9867
[Retract]Timeout occurs in operation.
I9868
[Retract]Timeout occurs when forced inhale is made at the Bundle part. [Retract]CST2 store timeout (Bundle->Escrow->CST2)
1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media in the device. 2. Execute initialization. 1. Remove the residual media at the Escrow part (12). 2. Remove the media residual at the Escrow (ESS01, ESS02, ESS03) and the pollution. 3. If no alien material exists, check whether the sensor is polluted. 4. Execute CCIM initialization.
I9852
I9869 I986A I986B I986C
[Retract]Timeout occurs while resetting in Bundle mode (Retract) [Retract]Timeout of preparing for CST2 store
I986D
[Retract]Timeout occurs while resetting in Bundle mode (CST2) [Retract]CST1 store timeout (Escrow->CST2)
I986E
[Retract]CST2 store timeout (Escrow->CST2)
I986F I9870
[Retract] Timeout of checking residual media in Bundle occurs during initialization. [Retract]An internal program error of the device
I9871
[Retract]An internal program error of the device
1. Remove the residual media in the device. 2. Execute initialization.
© Hyosung TNS Inc. All Rights Reserved.
489
Error Code manual
Problem Code I9872 I9879
I987A I987B
I987C
I9880 I9881 I9882 I9883 I9885
I9886
I9887
I9888
I9889
CCIM - Error Code List
Problem Description
Troubleshooting
[Retract]Detects residual media at the Reject part
1. Remove the residual media in the device. 2. Execute initialization. [Retract]Fault occurs while the BC part is preparing. 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. [Retract]BC response timeout. 1. Check the cable connecting between Main and BC (Connector CN37). [Retract] The number of notes which have passed BC 1. Remove the residual media in the device. is not consistent with that of Escrow and Reject. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. [Retract]BC operation is not completed. 1. Remove the residual media in the device. 2. Check the BC Cover(3) Lock state. 3. Execute initialization. [Retract] The maximum number set in the Escrow is 1. Retract the media residual at the Escrow(12) reached 2. Execute initialization. [Retract] The maximum number (50) set in the Reject is 1. Open the door of Reject(9) part and retract the residual media. reached. 2. Execute initialization. [Retract]Retract logical number is full. 1. Retract the media from Retract box(13) stack. 2. Execute initialization. [Retract]The maximum number of separables at the 1. Open the door of Bundle(1) and retract the residual media. Bundle part is exceeded (subnormal). 2. Execute initialization. [Retract] A customer gets notes before retracting those 1. Check the residual media at the Bundle part (1). (subnormal). 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual media in the Bundle(1) are polluted. 3. Execute CCIM initialization. [Retract] A customer gets notes while retracting those. 1. Check the residual media at the Bundle part (1). 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual media in the Bundle(1) are polluted. 3. Execute CCIM initialization. [Retract] A customer gets notes before retracting those. 1. Check the residual media at the Bundle part (1). 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual media in the Bundle(1) are polluted. 3. Execute CCIM initialization. [Retract] A customer gets notes while retracting those. 1. Check the residual media at the Bundle part (1). 2. Check whether sensors (BDS01, BDS02, BDS05, BDS07) checking residual media in the Bundle(1) are polluted. 3. Execute CCIM initialization. [Retract] The number of notes in the retract box is not 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). consistent (subnormal). 2. Execute initialization.
I9893
[Retract]Failure to check the last note at the termination 1. Execute CCIM initialization. of mid transport path while retracting those. 2. Reboot the system when the same error occurs after initialization.
I98C0 I98E0
[Retract]CCIM32 I/F was changed without setting. [Retract]]Anomaly of check information
I98F1
An internal program error of the device.
I98FF
[Retract] Failed to move to 3-Way 1 or 3-Way 2 Gate position
I9901
An internal program error of the device.
I9902
[Retract]Timeout occurs when moving to the initial position for initialization (PRS02 Dark) and the limit of retries is exceeded. [Retract]PRS02 sensor is not light-detected during initialization and the limit of retries (3 times) is exceeded. [Retract] When moving to the home position, PRS02 sensor is dark after trying it three times but the dark point cannot be found. [Retract] When moving to the home position, PRS02 sensor is light after trying it three times but the light point cannot be found. [Retract] When moving to the PREFIRE position, PRS02 sensor is dark after trying it three times but the dark point cannot be found.
I9903
I9904
I9905
I9906
1. System restart 1. Remove the residual media in the device. 2. Execute initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. "1. Open BM2(7), BM3(12) and remove if any residue at bill transport(7, 8, 9, 10). 2.Check if any reside in or damage of 3-way gate 1 or 2. 3. Execute initialization." 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Open the BM3 moving path and remove the media. 2. If the same fault continuously occur after checking the device, replace the PRT Module. 1. Open the BM3 moving path and remove the media. 2. If the same fault continuously occur after checking the device, replace the PRT Module. 1. Open the BM3 moving path and remove the media. 2. If the same fault continuously occur after checking the device, replace the PRT Module. 1. Open the BM3 moving path and remove the media. 2. If the same fault continuously occur after checking the device, replace the PRT Module. 1. Open the BM3 moving path and remove the media. 2. If the same fault continuously occur after checking the device, replace the PRT Module.
© Hyosung TNS Inc. All Rights Reserved.
490
Error Code manual
Problem Code I9907
I9908
I9909
I990A
CCIM - Error Code List
Problem Description
Troubleshooting
[Retract] When moving to the PREFIRE position, PRS02 sensor is light after trying it three times but the light point cannot be found. [Retract] When moving to the CAPPING position, PRS02 sensor is dark after trying it three times but the dark point cannot be found. [Retract] When moving to the CAPPING position, PRS02 sensor is light after trying it three times but the light point cannot be found. [Retract]When moving to the PREFIRE position and PRS02 sensor is dark, PRM01 motor runs.
1. Open the BM3 moving path and remove the media. 2. If the same fault continuously occur after checking the device, replace the PRT Module. 1. Open the BM3 moving path and remove the media. 2. If the same fault continuously occur after checking the device, replace the PRT Module. 1. Open the BM3 moving path and remove the media. 2. If the same fault continuously occur after checking the device, replace the PRT Module. 1. Open the BM3 moving path and remove the media. 2. If the same fault continuously occur after checking the device, replace the PRT Module. 1. Open the BM3 moving path and remove the media. 2. If the same fault continuously occur after checking the device, replace the PRT Module. 1. Open the BM3 moving path and remove the media. 2. If the same fault continuously occur after checking the device, replace the PRT Module. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I990B
[Retract]When moving to the CAPPING position and PRS02 sensor is dark, PRM01 motor runs.
I99FF
[Retract]For PREFIRE, 10 or more errors have occurred.
I9B01
[Retract]Jam at the BC entry sensor (BCS01,BCS02).
I9B02
[Retract]Jam at the Align detection sensor (AAS02).
I9B03
[Retract]Jam at the Align detection sensor (AAS03).
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I9B04
[Retract]Recog detection sensor (RCS01) jam.
I9B05
[Retract]Jam at the Align detection sensor (AAS05)
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 12. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I9B06
[Retract]Jam at the Align entry detection sensor (AAS06).
I9B07
[Retract]Jam at Recog exit moving path sensor (FDS07)
I9B09 I9B12
I9B15 I9B16
I9B18
I9B19 I9B21 I9B22 I9B23 I9B24 I9B25
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM11 moving path to remove the residual media. [Retract]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials. (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06) [Retract]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Retract]Jam at Escrow entry sensor (FDS15) 1. Open the BM12 moving path and then remove the residual media and alien materials. [Retract]Jam at RT Box entry detection sensor (FDS16) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. [Retract]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and (FDS18) Cassette1(14) entry. 2. Execute initialization. [Retract]Jam at Cassette2entry detection sensor 1. Remove the residual media at the Cassette2 entry (11). (FDS19) 2. Execute initialization. [Retract]Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Retract]Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Retract]Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Retract]Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. [Retract]Residual fault in the SCM. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle.
© Hyosung TNS Inc. All Rights Reserved.
491
Error Code manual
Problem Code I9B26
CCIM - Error Code List
Problem Description
Troubleshooting
[Retract]Residual fault in the SCM.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I9B27
[Retract]Jam at the BC entry sensor (BCS01).
I9B28
[Retract]Jam at the BC entry sensor (BCS02).
I9B29
[Retract]Jam at the BC entry sensor (BCS01,BCS02).
I9B2A
[Retract]Jam at Escrow entry sensor (FDS15)
I9B2B
[Retract]Jam at the Align entry detection sensor (AAS06).
I9B2C
[Retract]Align detection sensor (AAS05) jam
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I9B2D
[Retract]Align detection sensor (AAS03) jam.
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I9B2E
[Retract]Recog detection sensor (RCS01) jam.
I9B2F
I9B30
I9B31 I9B32
I9B33
I9B34 I9B35 I9B36
I9B37
I9B38
I9B39
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. [Retract]Jam at Recog exit moving sensor (FDS07) 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. [Retract]Jam at Recog exit moving sensor (FDS23). 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. [Retract]Jam at the second moving path sensor 1. Open the BM2(7) and then remove the residual media and alien materials. (FDS09). 2. Check the 3Way-Gate1 operation state (FDM06) [Retract]Jam at the 3Way2 control sensor (FDS12) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Retract]Jam at Cassette1 entry detection sensor 1. Open the BM2(7) and remove the residual media at the moving path (6) and (FDS18) Cassette1(14) entry. 2. Execute initialization. [Retract]Jam at the sensor (NCS07) detecting the 1. Check residual media or alien materials at the Cassette1(14) entry and remove number of papers which enter into the Cassette1. those. [Retract]Reject detection sensor (RJS08) jam. 1. Remove the residual media in the device. 2. Execute initialization. [Retract]Print detection sensor (PRS01) jam. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) [Retract]Jam at RT Box entry detection sensor (FDS16) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. [Retract]Jam at RT Box full sensor (RTS02) jam 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I9B3B
[Retract]Jam at Cassette2entry detection sensor (FDS19) [Retract]Jam at the sensor (CCS07) detecting the number of papers which enter into the Cassette2. [Retract]Jam at CCS11 sensor
I9B3C
[Retract]Jam at CCS12 sensor
I9C01
[Retract]FDS01 Light Time out(280ms) fault when separating media.
I9B3A
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. Check the inside of the Bundle(1). 2. Remove the notes and alien materials in the Bundle(1). 3. If no alien material exists in the Bundle(1), Check and remove the alien materials in the internal sensors. 4. If no alien material exists, check whether the Bundle sensor is polluted
© Hyosung TNS Inc. All Rights Reserved.
492
Error Code manual
Problem Code I9C02
CCIM - Error Code List
Problem Description
Troubleshooting
[Retract]FDS02 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I9C03
[Retract]FDS03 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I9C04
[Retract]FDS04 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I9C05
[Retract]FDS05 Light Timeout(88ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor and the Bundle. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I9C06
[Retract]FDS03, 04 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM Separation and Send Check (FDS01) sensor. 3. If no alien material exists in the SCM Separation and Send Check (FDS01) sensor, Check whether the sensor is polluted.
I9C07
[Retract]BCS01 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I9C08
[Retract]BCS02 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I9C09
[Retract]BCS01,BCS02 Light Timeout(500ms) fault when separating media.
1. SCM(2) Open 2. Remove the notes and alien materials in the SCM and the Bundle. 3. Check the SCM Half Lock state. 4. If no alien material exists in the SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I9C0A
[Retract]FDS15 Light Timeout fault
I9C0B
[Retract]Align entry detection sensor (AAS06) is not reached (Light JAM) when separating media.
1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. BC(3) and SCM(2) Open 2. Remove the notes and alien materials in the BC, SCM. and Bundle. 3. Check the BC and SCM Half Lock state. 4. If no alien material exists in the BC and SCM, check whether the SCM internal media detection sensors (FDS01, FDS02, FDS03, FDS04, FDS05) are polluted.
I9C0C
[Retract]AAS05 Light Timeout fault
I9C0D
[Retract]AAS03 Light Timeout fault
I9C0E
[Retract]RCS01 Light Timeout fault
I9C0F
[Retract]FDS07 Light Timeout fault
I9C10
[Retract]FDS23 Light Timeout fault
1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Alignment(4) Open 2. Alignment(4) part residual media 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Remove the internal media and alien materials in the Recognition(5). 2. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module.
© Hyosung TNS Inc. All Rights Reserved.
493
Error Code manual
CCIM - Error Code List
Problem Code I9C11
[Retract]FDS09 Light Timeout fault
I9C12
[Retract]FDS12 Light Timeout fault
I9C13
[Retract]FDS18 Light Timeout fault
I9C14
[Retract]NCS07 Light Timeout fault
I9C15
[Retract]RJS08 Light Timeout fault
I9C16
[Retract]PRS01 Light Timeout fault
I9C17
[Retract]FDS16 Light Timeout fault
I9C18
[Retract]RTS02 Light Timeout fault
I9C19
[Retract]FDS19 Light Timeout fault
I9C1A
[Retract]CCS07 Light Timeout fault
I9C1B
[Retract]Light timeout fault at CCS11 sensor
I9C1C
[Retract]Light timeout fault at CCS12 sensor
I9D01
[Retract]Error occurred by the notes disorder on the FDS01 [Retract]Error occurred by the notes disorder on the FDS02 [Retract]Error occurred by the notes disorder on the FDS03 [Retract]Error occurred by the notes disorder on the FDS04 [Retract]Error occurred by the notes disorder on the FDS05 [Retract]Error occurred by the notes disorder on the FDS03,FDS04 [Retract]Error occurred by the notes disorder on the BCS01 [Retract]Error occurred by the notes disorder on the BCS02 [Retract]Error occurred by the notes disorder on the BCS01,BCS02 [Retract]Error occurred by the notes disorder on the FDS15 [Retract]Error occurred by the notes disorder on the AAS06
I9D02 I9D03 I9D04 I9D05 I9D06 I9D07 I9D08 I9D09 I9D0A I9D0B
Problem Description
Troubleshooting 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Execute initialization. 1. Check whether the Cassette2(11) is on the home position. 2. Execute initialization. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I9D0C
[Retract]Error occurred by the notes disorder on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I9D0D
[Retract]Error occurred by the notes disorder on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I9D0E
[Retract]Error occurred by the notes disorder on the RCS01
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module.
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494
Error Code manual
Problem Code I9D0F
CCIM - Error Code List
Problem Description
Troubleshooting
[Retract]Error occurred by the notes disorder on the FDS07
I9D10
[Retract]Error occurred by the notes disorder on the FDS23
I9D11
[Retract]Error occurred by the notes disorder on the FDS09 [Retract]Error occurred by the notes disorder on the FDS12
I9D12
I9D13
[Retract]Error occurred by the notes disorder on the FDS18
I9D14
[Retract]Error occurred by the notes disorder on the NCS07 [Retract]Error occurred by the notes disorder on the RJS08 [Retract]Error occurred by the notes disorder on the PRS01
I9D15 I9D16
"1. Open the BM2(7) Upper Guide and remove the residual media and alien material.2. Open the BM3 moving path to remove the residual media.3. Check FDM05 solenoid and Gate." 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I9D17
[Retract]Error occurred by the notes disorder on the FDS16
I9D18
[Retract]Error occurred by the notes disorder on the RTS02
I9D19
[Retract]Error occurred by the notes disorder on the FDS19 [Retract]Error occurred by the notes disorder on the CCS07 [Retract]Error occurred by the notes disorder on the CCS11 [Retract]Error occurred by the notes disorder on the CCS12 [Retract]Continuous note gap disorder error on the FDS01 [Retract]Continuous note gap disorder error on the FDS02 [Retract]Continuous note gap disorder error on the FDS03 [Retract]Continuous note gap disorder error on the FDS04 [Retract]Continuous note gap disorder error on the FDS05 [Retract]Continuous note gap disorder error on the FDS03,FDS04 [Retract]Continuous note gap disorder error on the BCS01 [Retract]Continuous note gap disorder error on the BCS02 [Retract]Continuous note gap disorder error on the BCS01,BCS02 [Retract]Continuous note gap disorder error on the FDS15 [Retract]Continuous note gap disorder error on the AAS06
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I9D3E
[Retract]Continuous note gap disorder error on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I9D3F
[Retract]Continuous note gap disorder error on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I9D1A I9D1B I9D1C I9D33 I9D34 I9D35 I9D36 I9D37 I9D38 I9D39 I9D3A I9D3B I9D3C I9D3D
© Hyosung TNS Inc. All Rights Reserved.
495
Error Code manual
Problem Code I9D40
CCIM - Error Code List
Problem Description
Troubleshooting
[Retract]Continuous note gap disorder error on the RCS01
I9D41
[Retract]Continuous note gap disorder error on the FDS07
I9D42
[Retract]Continuous note gap disorder error on the FDS23
I9D43
[Retract]Continuous note gap disorder error on the FDS09 [Retract]Continuous note gap disorder error on the FDS12
I9D44
I9D45
[Retract]Continuous note gap disorder error on the FDS18
I9D46
[Retract]Continuous note gap disorder error on the NCS07 [Retract]Continuous note gap disorder error on the RJS08 [Retract]Continuous note gap disorder error on the PRS01
I9D47 I9D48
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I9D49
[Retract]Continuous note gap disorder error on the FDS16
I9D4A
[Retract]Continuous note gap disorder error on the RTS02
I9D4B
[Retract]Continuous note gap disorder error on the FDS19 [Retract]Continuous note gap disorder error on the CCS07 [Retract]Continuous note gap disorder error on the CCS11 [Retract]Continuous note gap disorder error on the CCS12 [Retract]Error occurred by the Transport Path on the FDS01 [Retract]Error occurred by the Transport Path on the FDS02 [Retract]Error occurred by the Transport Path on the FDS03 [Retract]Error occurred by the Transport Path on the FDS04 [Retract]Error occurred by the Transport Path on the FDS05 [Retract]Error occurred by the Transport Path on the FDS03,04 [Retract]Error occurred by the Transport Path on the BCS01 [Retract]Error occurred by the Transport Path on the BCS02 [Retract]Error occurred by the Transport Path on the BCS01,BCS02 [Retract]Error occurred by the Transport Path on the FDS15 [Retract]Error occurred by the Transport Path on the AAS06
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
[Retract]Error occurred by the Transport Path on the AAS05
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I9D4C I9D4D I9D4E I9E01 I9E02 I9E03 I9E04 I9E05 I9E06 I9E07 I9E08 I9E09 I9E0A I9E0B
I9E0C
© Hyosung TNS Inc. All Rights Reserved.
496
Error Code manual
Problem Code I9E0D
CCIM - Error Code List
Problem Description
Troubleshooting
[Retract]Error occurred by the Transport Path on the AAS03
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I9E0E
[Retract]Error occurred by the Transport Path on the RCS01
I9E0F
[Retract]Error occurred by the Transport Path on the FDS07
I9E10
[Retract]Error occurred by the Transport Path on the FDS23
I9E11
[Retract]Error occurred by the Transport Path on the FDS09 [Retract]Error occurred by the Transport Path on the FDS12
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM3 moving path and then remove the residual media and alien materials. 2. Check the arrangement state of banknotes in the RT box. 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I9E12
I9E13
[Retract]Error occurred by the Transport Path on the FDS18
I9E14
[Retract]Error occurred by the Transport Path on the NCS07 [Retract]Error occurred by the Transport Path on the RJS08 [Retract]Error occurred by the Transport Path on the PRS01
I9E15 I9E16
I9E17
[Retract]Error occurred by the Transport Path on the FDS16
I9E18
[Retract]Error occurred by the Transport Path on the RTS02
I9E19
[Retract]Error occurred by the Transport Path on the FDS19 [Retract]Error occurred by the Transport Path on the CCS07 [Retract]Error occurred by the Transport Path on the CCS11 [Retract]Error occurred by the Transport Path on the CCS12 [Retract]Error occurred by the Return Transport Path(FDS01) [Retract]Error occurred by the Return Transport Path(FDS02) [Retract]Error occurred by the Return Transport Path(FDS03) [Retract]Error occurred by the Return Transport Path(FDS04) [Retract]Error occurred by the Return Transport Path(FDS05) [Retract]Error occurred by the Return Transport Path(FDS03,FDS04) [Retract]Error occurred by the Return Transport Path( BCS01) [Retract]Error occurred by the Return Transport Path( BCS02) [Retract]Error occurred by the Return Transport Path( BCS01,BCS02) [Retract]Error occurred by the Return Transport Path( FDS15) [Retract]Error occurred by the Return Transport Path( AAS06)
I9E1A I9E1B I9E1C I9F01 I9F02 I9F03 I9F04 I9F05 I9F06 I9F07 I9F08 I9F09 I9F0A I9F0B
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. SCM(2) Open 2. Remove the notes and alien materials in the SCM. and Bundle. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BC cover(3) and remove the residual media and alien materials. 2. Check the BC Lock state. 1. Open the BM4 moving path and then remove the residual media and alien materials. 1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
© Hyosung TNS Inc. All Rights Reserved.
497
Error Code manual
Problem Code I9F0C
CCIM - Error Code List
Problem Description
Troubleshooting
[Retract]Error occurred by the Return Transport Path( AAS05)
1. After opening the BM2(7) moving path, open the Alignment(4) Guide2 to remove media and alien materials. 2. Initialize the device. 4. If the same fault continuously occurs after checking the device, replace the Alignment(4) Module.
I9F0D
[Retract]Error occurred by the Return Transport Path( AAS03)
1. Open the alignment(4) cover and remove the residual media and alien materials. 2. Initialize the device. 3. Check the alignment(4) cover lock state.
I9F0E
[Retract]Error occurred by the Return Transport Path( RCS01)
I9F0F
[Retract]Error occurred by the Return Transport Path( FDS07)
I9F10
[Retract]Error occurred by the Return Transport Path( FDS23)
I9F11
[Retract]Error occurred by the Return Transport Path( FDS09) [Retract]Error occurred by the Return Transport Path( FDS12)
1. Remove the internal media and alien materials in the Recognition(5). 2. Initialize the device. 3. If the same fault continuously occurs after checking the device, replace the Recognition(5) Module. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) Upper Guide and remove the residual media and alien material. 2. Open the BM3 moving path to remove the residual media. 1. Open the BM2(7) and then remove the residual media and alien materials. 2. Check the 3Way-Gate1 operation state (FDM06) 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) 1. Open the BM2(7) and remove the residual media at the moving path (6) and Cassette1(14) entry. 2. Execute initialization. 1. Check residual media or alien materials at the Cassette1(14) entry and remove those. 1. Remove the residual media in the device. 2. Execute initialization. 1. Open the third moving path (8) and then remove the residual media and alien materials. 2. Check the 3Way-Gate2 operation state (FDM07) "1. Open the BM3 moving path and then remove the residual media and alien materials.2. Check the arrangement state of banknotes in the RT box.3. Check FDM08 solenoid and Gate." 1. Open the BM2(7) and remove the residual media at the moving path (6, 7, 8, 9). 2. Remove the notes in the Retract Box. 3. Execute initialization.
I9F12
I9F13
[Retract]Error occurred by the Return Transport Path( FDS18)
I9F14
[Retract]Error occurred by the Return Transport Path( NCS07) [Retract]Error occurred by the Return Transport Path( RJS08) [Retract]Error occurred by the Return Transport Path( PRS01)
I9F15 I9F16
I9F17
[Retract]Error occurred by the Return Transport Path( FDS16)
I9F18
[Retract]Error occurred by the Return Transport Path( RTS02)
I9F19
IB0C1
[Retract]Error occurred by the Return Transport Path( FDS19) [Retract]Error occurred by the Return Transport Path( CCS07) [Retract]Error occurred by the Transport Path on the CCS11 [Retract]Error occurred by the Transport Path on the CCS12 An internal program error of the device.
IB0C2
An internal program error of the device.
IB0C3
An internal program error of the device.
IB0CF
An internal program error of the device.
IB801
An internal program error of the device.
IB802
An internal program error of the device.
IB803
An internal program error of the device.
IB804
An internal program error of the device.
IB8C0
[AutoDimming]CCIM32 I/F was changed without setting. An internal program error of the device.
I9F1A I9F1B I9F1C
ID0C1
1. Remove the residual media at the Cassette2 entry (11). 2. Execute initialization. 1. Check residual media or alien materials at the Cassette2(15) entry and remove those. "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. System restart 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization.
© Hyosung TNS Inc. All Rights Reserved.
498
Error Code manual
CCIM - Error Code List
Problem Code ID0C2
An internal program error of the device.
ID0C3
An internal program error of the device.
ID0CF
An internal program error of the device.
ID801
An internal program error of the device.
ID802
An internal program error of the device.
ID803
An internal program error of the device.
ID804
An internal program error of the device.
ID8C0 IDAHA IDUS3
[EP Download]CCIM32 I/F was changed without setting. [Download] Invalid bin file was transferred. [Download] Firmware download fail
IE0C1
An internal program error of the device.
IE0C2
An internal program error of the device.
IE0C3
An internal program error of the device.
IE0CF
An internal program error of the device.
IE801
An internal program error of the device.
IE802
An internal program error of the device.
IE803
An internal program error of the device.
IE804
An internal program error of the device.
IE81C
[Settings] Fault of retrying when BC version read does not respond. [Deposit Count/Check]BC version read does not respond. [Settings]BC double sensor fault when performing Set CCIM Index. [Settings]BC UV sensor fault when performing Set CCIM Index. [Settings]BC MR sensor fault when performing Set CCIM Index. [Settings]BC CIS2 fault when performing Set CCIM Index. [Settings]BC CIS1 fault when performing Set CCIM Index. [Settings]BC Cover Open fault when performing Set CCIM Index. [Settings]BC entry sensor fault when performing Set CCIM Index.
IE81D IE81E IE81F IE820 IE821 IE822 IE823 IE824
IE825
Problem Description
Troubleshooting
IE829
[Settings]Other BC fault when performing Set CCIM Index. [Settings]BC initialization retry fault when performing Set CCIM Index. [Settings]BC mode set retry fault when performing Set CCIM Index. [Settings]BC country set retry fault when performing Set CCIM Index. [Setting]Bundle residual fault
IE891
An internal program error of the device(EEPROM Fail)
IE8C0
[Settings]CCIM32 I/F was changed without setting.
IE826 IE827 IE828
1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. System restart 1. Download valid bin file. 1. Check usb connection 2. Use correct TM and bin file 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Check the cable connecting between Main and BC (Connector CN37). 1. Check the cable connecting between Main and BC (Connector CN37). 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Remount the BC Cover(3) and execute initialization. 2. If the fault is not recovered, reboot the system. "1. Close BC cover(3) firmly and execute initialization. 2. Check whether assembly condition of entrance sensor is firm and neat, and clean if any contamination on entrance sensor in BC.3. If not recovered, reboot whole system." 1. Remount the BC Cover(3) and execute initialization. 2. If the fault is not recovered, reboot the system. 1. Remount the BC Cover(3) and execute initialization. 2. If the fault is not recovered, reboot the system. 1. Remount the BC Cover(3) and execute initialization. 2. If the fault is not recovered, reboot the system. 1. Remount the BC Cover(3) and execute initialization. 2. If the fault is not recovered, reboot the system. "1. Remove if any residue or dirt in bundle(1) module.2. Clean if any contamination of sensors in bundle(1) module inside." 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. System restart
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499
Error Code manual
Problem Code IED0F
IEE1B IEE1C IEF17
CCIM - Error Code List
Problem Description
Troubleshooting
[Setting]Error occurred by the notes disorder on the FDS07 [Settings]Error occurred by the Transport Path on the CCS11 [Settings]Error occurred by the Transport Path on the CCS12 [Setting]Error occurred by the Return Transport Path( FDS16)
IF891
An internal program error of the device.
IF892
An internal program error of the device.
IF8C0 IFE1B
IFF02 IFF03 IFF04 IFF05 IFF06
[Settings]CCIM32 I/F was changed without setting. [Settings]Error occurred by the Transport Path on the CCS11 [Settings]Error occurred by the Transport Path on the CCS12 IFF01:The resource of the driver is not enough to complete process. IFF02:The timeout period has expired. IFF03:The response from the driver is not incorrect. IFF04:The parameter is incorrect. IFF05:The driver process was stalled. IFF06:The USB driver returned communication error.
IFF0B IFF0C IFF0D
IFF0B:The system cannot open the port. IFF0C:The device was not connected. USB communication error
IFF0E
IFF0E:SP cannot receive command from the device.
IFF0F IFF10 IFF11
IFF0F:The command was cancelled. IFF10:The command is not supported. IFF11:SP encountered an error internally during process. IFF12:The parameter is incorrect. IFF13:The data is incorrect. IFF1E:The initialization of encryption was failed. IFF1F:The certification of encryption was failed. IFF20:The encryption was failed. CCIM B/D reset occered in transaction The firmware is download mode, so the device is inoperable. The device is inoperable due to a hardware error -
IFE1C IFF01
IFF12 IFF13 IFF1E IFF1F IFF20 IFFBD IFFDN IFFFF IFFUD
"1. Open the BM2(7) Upper Guide and remove the residual media and alien material.2. Open the BM3 moving path to remove the residual media.3. Check FDM05 solenoid and Gate." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Open the BM3 moving path and then remove the residual media and alien materials.2. Check the arrangement state of banknotes in the RT box.3. Check FDM08 solenoid and Gate." 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. Execute CCIM initialization. 2. Reboot the system when the same error occurs after initialization. 1. System restart "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." "1. Check residual media or alien materials at the Cassette2(15) and remove those.2. Check the installation status of Cassette and sensors." 1. Unplug usb cable and plug usb cable for ccim 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Check usb cable for ccim 1. Check usb cable for ccim "1. Check USB cable connection whether it's tight and right.2. Execute initialization.3. If not recovered to normal state, reboot the system." 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp 1. Restart the ccim sp Initialize device by Application or VDM 1. Restart the ccim sp 1. Check the nate or check in device and open cover if or not. 1. Make a normal operation position
© Hyosung TNS Inc. All Rights Reserved.
500
Error Code manual
CDU10 (Cash Dispenser Unit)
CDU10 (Cash Dispenser Unit) Abbreviations
Module Layout
© Hyosung TNS Inc. All Rights Reserved.
501
Error Code manual
CDU10 (Cash Dispenser Unit)
Diagram of Electromagnetic Parts
Front Type
Rear Type
© Hyosung TNS Inc. All Rights Reserved.
502
Error Code manual
CDU10 (Cash Dispenser Unit)
Diagram of Sensors
© Hyosung TNS Inc. All Rights Reserved.
503
Error Code manual
CDU10 - Error Code List
CDU10 - Error Code List Problem Code 94C7900
94C7800
94C6900
94C6800
4206E00
4206A00
4106E00
428ED00
Problem Description
Troubleshooting
Items not detectd by carriage&transport sensors (HS005, HS013, HS014) after delivery fail, and no items retracted in internal initialize. Items not detectd by carriage&transport sensors (HS005, HS013, HS014) after delivery fail
1. Check HS005, HS013, HS014 sensors 2. Do sensor calibration in VDM menu 3. Replace sensor parts if the problem is not resolved 1. Check HS005, HS013, HS014 sensors 2. Do sensor calibration in VDM menu 3. Replace sensor parts if the problem is not resolved Items not detectd by carriage&transport sensors 1. Check HS005, HS013, HS014 sensors (HS005, HS013, HS014) after dispense success, 2. Do sensor calibration in VDM menu and no items retracted in internal initialize. 3. Replace sensor parts if the problem is not resolved Items not detectd by carriage&transport sensors 1. Check HS005, HS013, HS014 sensors (HS005, HS013, HS014) after dispense success 2. Do sensor calibration in VDM menu 3. Replace sensor parts if the problem is not resolved HS005, the residual confirmation sensor in the stacker, ※ When the Device checking, notes may or may not exist in the carriage (Must be does not detect dark (continued light) When doing checked and confirm whether it is normal) "Dispense". 1. Check for short or foreign objects on the board or connect 2. Check the cable short, etc. The carriage is not in an appropriate position to 1. Remove jam from the rotor. execute "Dispense". 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Check whether damaged at Carriage and Rotor. HS005, the residual confirmation sensor in the stacker, ※ When the Device checking, notes may or may not exist in the carriage (Must be does not detect dark (continued light) When try checked and confirm whether it is normal) "Initialize". 1. Check for short or foreign objects on the board or connect 2. Check the cable short, etc. HS004 Light JAM 1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Remove the jam from the reject and retract path. 3. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 4. Check the tension of the moving path. 5. Clean the moving path.
428EC00
HS001 Light JAM
1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 3. Check the tension of the moving path. 4. Clean the moving path.
428EA00
HS001 JAM
428E700
HS003B JAM
428E600
HS003A JAM
428E500
HS101 JAM
428E400
HS201 JAM
428E300
HS301 JAM
428E200
HS401 JAM
1. Remove the jam from the Reject Gate. 2. Check the HS001 Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pickup control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto dimming. (Automatically run during initialization)
© Hyosung TNS Inc. All Rights Reserved.
504
Error Code manual
CDU10 - Error Code List
Problem Code 428E100
HS501 JAM
428E000
HS601 JAM
428A200
[Dispense] Cassette #x is empty.
428A000
Miss Feed.
1. Check notes in the Cassettes. 2. Check the HSx01 and HSx02 sensors for any contamination and any losse or wrong assembly. 3. Check the motors (Pickup and Push Plate) for normal operation. 4. Check the solenoids (being at SF) for normal operation. 5. Replace the Cassette if the same symptom recurs. 6. Replace the SF module if the measure under 5 fails.
420A200
[Dispense] Cassette #x is empty.
1. Confirm whether there are notes in cassettes. 2. Replace the cassette with a new one If error occured with being notes it_s inside. 3. Replace the SF module even if the new cassette doesn_t fix the error.
420A000
Miss Feed.
1. Check notes in the Cassettes. 2. Check the HSx01 and HSx02 sensors for any contamination and any losse or wrong assembly. 3. Check the motors (Pickup and Push Plate) for normal operation. 4. Check the solenoids (being at SF) for normal operation. 5. Replace the Cassette if the same symptom recurs. 6. Replace the SF module if the measure under 5 fails.
420DB00
Unit home position error.
1. Do not operate CDU where it s position is outside of the system. 2. If inevitable, pull the home position switch and change sensor values before operating
410DB00
Unit home position error.
1. Do not operate CDU where it s position is outside of the system. 2. If inevitable, pull the home position switch and change sensor values before operating
4T88700
4T87900
Carriage BF Stopper Move time out _ No response as to whether the action was successful or not. Carriage Home Position time out _ No response as to whether the action was successful or not. Carriage Grab operating time out _ No response as to whether the action was successful or not. Time out at starting _ No response as to whether the action was successful or not. Not a note of the size that can be handled by the BF stopper. The CRG has failed to move to Present.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the note class setting. 2. Conduct calibration again for the note class. 1. Check HS011 for any contamination and any losse or wrong assembly. 2. Check the HS011 cable for any loose or wrong assembly. 3. Check the carriage motor (HM03) for normal operation. 4. Replace the main body if the same symptom recurs.
4T87800
Not a location for feed out.
1. Check HS011 for any contamination and any losse or wrong assembly. 2. Check the HS011 cable for any loose or wrong assembly. 3. Replace the main body if the same symptom recurs.
4T87700
Unexpected note(s) remain(s) in the Carriage.
1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4T88500 4T88300 4T88000 4T87A00
Problem Description
Troubleshooting 1. Open SF56 and remove the jam from the pick up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto dimming. (Automatically run during initialization) 1. Confirm whether there are notes in cassettes. 2. Replace the cassette with a new one If error occured with being notes it_s inside. 3. Replace the SF module even if the new cassette doesn_t fix the error.
© Hyosung TNS Inc. All Rights Reserved.
505
Error Code manual
CDU10 - Error Code List
Problem Code 4T87600
Carriage Feed Time out.
1. Check the HM04 motor for normal operation. 2. Check HS013(& HS014) for any contamination or loose or wrong assembly. 3. Check the HS013(& HS014) cable for any loose or wrong assembly.
4T87500
Notes missing from inside the carriage.
4T87400
BF stopper failure.
1. Check HS005 for any loose or wrong assembly. 2. Check HS013 and HS 014 for any loose or wrong assembly. 3. Check HS011 for any loose or wrong assembly. 4. Replace the main body if the same symptom recurs. 1. Check HS016 for any contamination and any losse or wrong assembly. 2. Check the cable connection at HS016. 3. Check the BF Stopper Motor(HM05) for normal operation. 4. Replace the main body if the same symptom recurs.
4T87300
Error in the operation of the carriage driving motor. (timeout)
1. Check HS009,HS010,HS011 and HS020 for any contamination and any losse or wrong assembly. 2. Check the cable connection at HS009,HS010,HS011 and HS020. 3. Check the carriage motor (HM03) for normal operation. 4. Replace the main body if the same symptom recurs.
4T87100
No carriage within the rotor.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensor (HS020) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4T86900
Rotor movement error. (Timeout)
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensor (HS020) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4T86500
The carriage is not in an appropriate position to execute the command.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4T86400
Rotor failed to move to Retract position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4T86300
Rotor failed to move to Center Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4T86200
Rotor failed to move to Rear Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4T86100
Rotor failed to move to Front Delivery position
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4T86000
Rotor failed to return home position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
506
Error Code manual
Problem Code 4T09300
CDU10 - Error Code List
Problem Description
Troubleshooting
SOL002 Gate Act Off Error.
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
4T09000
SOL002 did not "ON" operate. (Sensor is not able to confirm.)
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 5. Replace the main body if the same symptom recurs.
4T07300
Error in the operation of the carriage driving motor. (timeout)
1. Check HS009,HS010,HS011 and HS020 for any contamination and any losse or wrong assembly. 2. Check the cable connection at HS009,HS010,HS011 and HS020. 3. Check the carriage motor (HM03) for normal operation. 4. Replace the main body if the same symptom recurs.
4T06900
Rotor movement error. (Timeout)
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensor (HS020) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4T06500
The carriage is not in an appropriate position to execute the command.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4T06000
Rotor failed to return home position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4T05A00
Reject Gate Act On failed.
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor (HS012). 5. Replace the main body if the same symptom recurs.
4T05900
JAM at Reject Gate
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor(HS012). 5. Replace the main body if the same symptom recurs.
4T02700
Unspecified FuncCMD.
1. Turn the power off and on and check that it operates normally. 2. Check the final version of SP and EP, and update if necessary.
9413404
Decrypt Fail
9413403
Crypto mode Command Fail
9413402
AuthFail response from EP(Firmware)
9413401
Bulk Resend Fail
4263A00
The transparent Note is not supported at this type CDU. The transparent Note is not supported at this type CDU. The transparent Note is not supported at this type CDU. The transparent Note is not supported at this type CDU.
1. SP Close and Open 2. System reboot 1. Disconnect&Connect USB cable. 2. SP Close and Open 3. System reboot 1. Disconnec t & Connect USB Cable. 2. SP Close and Open 3. System Reboot 1. Check USB Cable. 2. Disonnect&Connect the USB cable. 3. System reboot 1. Apply the correct type of CDU. 2. If correct, check the HS040 sensor. 1. Apply the correct type of CDU. 2. If correct, check the HS040 sensor. 1. Apply the correct type of CDU. 2. If correct, check the HS040 sensor. 1. Apply the correct type of CDU. 2. If correct, check the HS040 sensor.
4253A00 4243A00 4233A00
© Hyosung TNS Inc. All Rights Reserved.
507
Error Code manual
Problem Code 4223A00
CDU10 - Error Code List
Problem Description
Troubleshooting
4275F00
The transparent Note is not supported at this type CDU. The transparent Note is not supported at this type CDU. The transparent Note is not supported at this type CDU. The transparent Note is not supported at this type CDU. Double Detecting Sensor data read error
1. Apply the correct type of CDU. 2. If correct, check the HS040 sensor. 1. Apply the correct type of CDU. 2. If correct, check the HS040 sensor. 1. Apply the correct type of CDU. 2. If correct, check the HS040 sensor. 1. Apply the correct type of CDU. 2. If correct, check the HS040 sensor. 1. Check the assembly status of double detecting sensor(HS002). 2. Replace the Hall Sensor or Magnetic Assy. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the problem is not resolved.
4265F00
Double Detecting Sensor data read error
1. Check the assembly status of double detecting sensor(HS002). 2. Replace the Hall Sensor or Magnetic Assy. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the problem is not resolved.
4255F00
Double Detecting Sensor data read error
1. Check the assembly status of double detecting sensor(HS002). 2. Replace the Hall Sensor or Magnetic Assy. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the problem is not resolved.
4245F00
Double Detecting Sensor data read error
1. Check the assembly status of double detecting sensor(HS002). 2. Replace the Hall Sensor or Magnetic Assy. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the problem is not resolved.
4235F00
Double Detecting Sensor data read error
1. Check the assembly status of double detecting sensor(HS002). 2. Replace the Hall Sensor or Magnetic Assy. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the problem is not resolved.
4225F00
Double Detecting Sensor data read error
1. Check the assembly status of double detecting sensor(HS002). 2. Replace the Hall Sensor or Magnetic Assy. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the problem is not resolved.
4215F00
Double Detecting Sensor data read error
1. Check the assembly status of double detecting sensor(HS002). 2. Replace the Hall Sensor or Magnetic Assy. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the problem is not resolved.
4205F00
Double Detecting Sensor data read error
1. Check the assembly status of double detecting sensor(HS002). 2. Replace the Hall Sensor or Magnetic Assy. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the problem is not resolved.
4D0A300
Invalid cassette ID.
4B02900
Writing EEPROM failed.
1. Remove the Cassette and put it back. 2. Check the cassette setting. 3. Replace the Cassette if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Relace the main board or the cassettee if the same symtom recurs.
4B02800
Reading EEPROM failed.
1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Relace the main board or the cassettee ID board if the same symtom recurs.
498B300
Shutter closing immediately after open success.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Replace the throad module if the same symptom recurs.
4213A00 4203A00 4103A00
© Hyosung TNS Inc. All Rights Reserved.
508
Error Code manual
Problem Code 498B200
CDU10 - Error Code List
Problem Description
Troubleshooting
The two shutter sensors have darkened at the same time.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Replace the throad module if the same symptom recurs.
498B100
Shutter Open Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
498B000
Shutter Close Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
468B300
Shutter closing immediately after open success.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Replace the throad module if the same symptom recurs.
468B200
The two shutter sensors have darkened at the same time.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Replace the throad module if the same symptom recurs.
468B100
Shutter Open Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
468B000
Shutter Close Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
467EC00
HS001 Light JAM.
1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 3. Check the tension of the moving path. 4. Clean the moving path.
467EB00
HS004 JAM.
467EA00
HS001 JAM.
4679300
SOL002 Gate Act Off Error.
1. Remove the jam from the entrance of the reject box. 2. Check the HS004 Sensor cable. 3. Clean the sensor part. 1. Remove the jam from the Reject Gate. 2. Check the HS001 Sensor cable. 3. Clean the sensor part. 1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
509
Error Code manual
CDU10 - Error Code List
Problem Code 466A000
Separation failure in cassette #6
1. Confirm whether there are notes in the cassette 6. 2. Clean any residue or contamination on HS601 and HS602 sensors and check whether the assembly condition of them is firm and tight. 3. Check whether the motors (HM09, HM18) are working during initialization through supervisor function in VDM. 4. Replace cassette 6 with new one if the same error continues. 5. Replace the SF6 module even if the new cassette does not fix the error.
465A000
Separation failure in cassette #5
1. Confirm whether there are notes in the cassette 5. 2. Clean any residue or contamination on HS501 and HS502 sensors and check whether the assembly condition of them is firm and tight. 3. Check whether the motors (HM09, HM17) are working during initialization through supervisor function in VDM. 4. Replace cassette 5 with new one if the same error continues. 5. Replace the SF5 module even if the new cassette does not fix the error.
464A000
Separation failure in cassette #4
1. Confirm whether there are notes in the cassette 4. 2. Clean any residue or contamination on HS401 and HS402 sensors and check whether the assembly condition of them is firm and tight. 3. Check whether the motors (HM08, HM16) are working during initialization through supervisor function in VDM. 4. Replace cassette 4 with new one if the same error continues. 5. Replace the SF34 module even if the new cassette does not fix the error.
463A000
Separation failure in cassette #3
1. Confirm whether there are notes in the cassette 3. 2. Clean any residue or contamination on HS301 and HS302 sensors and check whether the assembly condition of them is firm and tight. 3. Check whether the motors (HM08, HM15) are working during initialization through supervisor function in VDM. 4. Replace cassette 3 with new one if the same error continues. 5. Replace the SF34 module even if the new cassette does not fix the error.
462A000
Separation failure in cassette #2
1. Confirm whether there are notes in the cassette 2. 2. Clean any residue or contamination on HS201 and HS202 sensors and check whether the assembly condition of them is firm and tight. 3. Check whether the motors (HM07, HM14) are working during initialization through supervisor function in VDM. 4. Replace cassette 2 with new one if the same error continues. 5. Replace the SF12 module even if the new cassette does not fix the error.
461A000
Separation failure in cassette #1
1. Confirm whether there are notes in the cassette 1. 2. Clean any residue or contamination on HS101 and HS102 sensors and check whether the assembly condition of them is firm and tight. 3. Check whether the motors (HM07, HM13) are working during initialization through supervisor function in VDM. 4. Replace cassette 1 with new one if the same error continues. 5. Replace the SF12 module even if the new cassette does not fix the error.
460E900
HS002B JAM
460E800
HS002A JAM
460E700
HS003B JAM
460E600
HS003A JAM
1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct Auto Dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct Auto Dimming. (Automatically run during initialization)
Problem Description
Troubleshooting
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510
Error Code manual
CDU10 - Error Code List
Problem Code 460E500
HS101 JAM
460E400
HS201 JAM
460E300
HS301 JAM
460E200
HS401 JAM
460E100
HS501 JAM
460E000
HS601 JAM
460B300
Shutter closing immediately after open success.
460B100
Shutter Open Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
458B300
Shutter closing immediately after open success.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Replace the throad module if the same symptom recurs.
458B200
The two shutter sensors have darkened at the same time.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Replace the throad module if the same symptom recurs.
458B100
Shutter Open Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
458B000
Shutter Close Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
Problem Description
Troubleshooting 1. Open SF12 and remove the jam from the pickup control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct Auto Dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pickup control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct Auto Dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pickup control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct Auto Dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pickup control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct Auto Dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pickup control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct Auto Dimming. (Automatically run during initialization) 1. Open SF6 and remove the jam from the pickup control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct Auto Dimming. (Automatically run during initialization) 1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Replace the throad module if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
511
Error Code manual
Problem Code 448B300
CDU10 - Error Code List
Problem Description
Troubleshooting
Shutter closing immediately after open success.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Replace the throad module if the same symptom recurs.
448B200
The two shutter sensors have darkened at the same time.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Replace the throad module if the same symptom recurs.
448B100
Shutter Open Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
448B000
Shutter Close Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
440B300
Shutter closing immediately after open success.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Replace the throad module if the same symptom recurs.
440B100
Shutter Open Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
438B000
Shutter Close Error
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
42CBC00
Controller authentication failure. [Unauthorized Dispense]
Only one registered controller to the CDU can perform the Dispense. To re register, The existing registration must be cleared. Please refer to the separate specification for the Clearing.
428EB00
HS004 JAM.
428B300
Shutter closing immediately after open success.
1. Remove the jam from the entrance of the reject box. 2. Check the HS004 Sensor cable. 3. Clean the sensor part. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Replace the throad module if the same symptom recurs.
428B200
The two shutter sensors have darkened at the same time.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Replace the throad module if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
512
Error Code manual
CDU10 - Error Code List
Problem Code 428B100
Shutter Open Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
428B000
Shutter Close Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
427EB00
HS004 JAM.
427CC00
Total rejection count is 20 or more.
1. Remove the jam from the entrance of the reject box. 2. Check the HS004 Sensor cable. 3. Clean the sensor part. 1. Remove the cassette and check note setting. 2. Check the operation of the SF note separation solenoids. (SOL 3 to 8) 3. Check the separation motors (HM7 to 9) for any abnormal action. (i.e. noise) 4. Replace the Cassette if the same symptom recurs. 5. Replace the SF section if the measure under 4 fails.
427CB00
Continuous rejection by thin notes
427CA00
Continuous rejection by the notes from invalid cassette 1. Remove Cassette and check note setting. that has not been designated. 2. Check the operation of note separation solenoid (SOL3~SOL8). 3. Replace SF module if the same symptom recurs.
427C900
Continuous rejection by invalid thickness notes.
427C800
Continuous rejection by unknown reason.
427C700
Continuous rejection by perforated notes.
1. Remove Cassette and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails.
427C600
Continuous rejection by half notes.
1. Remove Cassette and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace Cassette if the same symptom recurs. 4. Replace the SF module even if the new cassette does not fix the error.
427C500
Continuous rejection by skewed notes
1. Check whether the notes in the cassette are set properly. 2. Clean if any residue or contamination on HS003A/B sensors. 3. Replace cassette with new one if the same error continues. 4. Replace the SF module even if the new cassette does not fix the error.
427C400
Continuous rejection by invalid note intervals.
1. Remove Cassette and check note setting. 2. Check the operation of note separation solenoid (SOL3~SOL8). 3. Replace Cassette if the same symptom recurs. 4. Replace the SF module if the measure under 3 fails.
427C300
Continuous rejection by short length notes.
1. Check the rejected notes. 2. Check that note class setting is correct at Cassette if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette.
Problem Description
Troubleshooting
1. Check whether the quality of rejected notes is poor. 2. Clean the double detect sensor and execute sensor calibration. 3. Replace the main body if the same error continues.
1. Check the rejected notes. 2. Clean the double detecting sensor section and conduct sensor calibration if nothing wrong with the notes. 3. Replace the main body if the same symptom recurs. 1. Remove Cassette and check note setting. 2. Check the operation of note separation solenoid (SOL3~SOL8). 3. Replace Cassette if the same symptom recurs. 4. Replace the SF module if the measure under 3 fails.
© Hyosung TNS Inc. All Rights Reserved.
513
Error Code manual
CDU10 - Error Code List
Problem Code 427C200
Continuous rejection by long length notes.
1. Check the rejected notes. 2. Check that note class setting is correct at Cassette if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette.
4279300
SOL002 Gate Act Off Error.
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
420CB00
Continuous rejection by thin notes
1. Check whether the quality of rejected notes is poor. 2. Clean the double detect sensor and execute sensor calibration. 3. Replace the main body if the same error continues.
420CA00
Continuous rejection by the notes from invalid cassette 1. Remove Cassette and check note setting. that has not been designated. 2. Check the operation of note separation solenoid (SOL3~SOL8). 3. Replace SF module if the same symptom recurs.
420C900
Continuous rejection by invalid thickness notes.
420C800
Continuous rejection by unknown reason.
420C700
Continuous rejection by perforated notes.
1. Remove Cassette and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails.
420C600
Continuous rejection by half notes.
1. Remove Cassette and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace Cassette if the same symptom recurs. 4. Replace the SF module even if the new cassette does not fix the error.
420C500
Continuous rejection by skewed notes
1. Check whether the notes in the cassette are set properly. 2. Clean if any residue or contamination on HS003A/B sensors. 3. Replace cassette with new one if the same error continues. 4. Replace the SF module even if the new cassette does not fix the error.
420C400
Continuous rejection by invalid note intervals.
1. Remove Cassette and check note setting. 2. Check the operation of note separation solenoid (SOL3~SOL8). 3. Replace Cassette if the same symptom recurs. 4. Replace the SF module if the measure under 3 fails.
420C300
Continuous rejection by short length notes.
1. Check the rejected notes. 2. Check that note class setting is correct at Cassette if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette.
420C200
Continuous rejection by long length notes.
1. Check the rejected notes. 2. Check that note class setting is correct at Cassette if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette.
418EB00
HS004 JAM.
418B300
Shutter closing immediately after open success.
1. Remove the jam from the entrance of the reject box. 2. Check the HS004 Sensor cable. 3. Clean the sensor part. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Replace the throad module if the same symptom recurs.
Problem Description
Troubleshooting
1. Check the rejected notes. 2. Clean the double detecting sensor section and conduct sensor calibration if nothing wrong with the notes. 3. Replace the main body if the same symptom recurs. 1. Remove Cassette and check note setting. 2. Check the operation of note separation solenoid (SOL3~SOL8). 3. Replace Cassette if the same symptom recurs. 4. Replace the SF module if the measure under 3 fails.
© Hyosung TNS Inc. All Rights Reserved.
514
Error Code manual
Problem Code 418B200
CDU10 - Error Code List
Problem Description
Troubleshooting
The two shutter sensors have darkened at the same time.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Replace the throad module if the same symptom recurs.
418B100
Shutter Open Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
418B000
Shutter Close Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
417EB00
HS004 JAM.
4179300
SOL002 Gate Act Off Error.
1. Remove the jam from the entrance of the reject box. 2. Check the HS004 Sensor cable. 3. Clean the sensor part. 1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
410EB00
HS004 JAM.
410B300
Shutter closing immediately after open success.
410B100
Shutter Open Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
40H2900
Writing EEPROM failed.
1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Relace the main board or the cassettee if the same symtom recurs.
40H1000
NAND Flash R/W Error.
40CBD00
Communication Protocol(RN) Error
40CBC00
Controller authentication failure. [Unauthorized Dispense]
1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. Illegal Dispense (If not, Reset System) Only one registered controller to the CDU can perform the Dispense. To re register, The existing registration must be cleared. Please refer to the separate specification for the Clearing.
4B6A100
HSx02 had not been light state, during cassette push plate operation.
1. Remove the jam from the entrance of the reject box. 2. Check the HS004 Sensor cable. 3. Clean the sensor part. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Replace the throad module if the same symptom recurs.
1. Check notes at Cassette #6. 2. Check the HS602 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM18) for normal operation. 4. Replace Cassette #6 if the same symptom recurs. 5. Replace the SF56 if the measure under 4 fails.
© Hyosung TNS Inc. All Rights Reserved.
515
Error Code manual
Problem Code 4B5A100
CDU10 - Error Code List
Problem Description
Troubleshooting
HSx02 had not been light state, during cassette push plate operation.
1. Check notes at Cassette #5. 2. Check the HS502 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM17) for normal operation. 4. Replace Cassette #5 if the same symptom recurs. 5. Replace the SF5 if the measure under 4 fails.
4B4A100
HSx02 had not been light state, during cassette push plate operation.
1. Check notes at Cassette #4. 2. Check the HS402 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM16) for normal operation. 4. Replace Cassette #4 if the same symptom recurs. 5. Replace the SF34 if the measure under 4 fails.
4B3A100
HSx02 had not been light state, during cassette push plate operation.
1. Check notes at Cassette #3. 2. Check the HS302 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM15) for normal operation. 4. Replace Cassette #3 if the same symptom recurs. 5. Replace the SF34 if the measure under 4 fails.
4B2A100
HSx02 had not been light state, during cassette push plate operation.
1. Check notes at Cassette #2. 2. Check the HS202 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM14) for normal operation. 4. Replace Cassette #2 if the same symptom recurs. 5. Replace the SF12 if the measure under 4 fails.
4B1A100
HSx02 had not been light state, during cassette push plate operation.
1. Check notes at Cassette #1. 2. Check the HS102 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM13) for normal operation. 4. Replace Cassette #1 if the same symptom recurs. 5. Replace the SF12 if the measure under 4 fails.
4B0A100
HSx02 had not been light state, during cassette push plate operation.
1. Check notes at Cassette. 2. Check the HSx02 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM13~HM18) for normal operation. 4. Replace Cassette if the same symptom recurs. 5. Replace the SF Module if the measure under 4 fails.
4269300
SOL002 Gate Act Off Error.
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
4259300
SOL002 Gate Act Off Error.
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
4249300
SOL002 Gate Act Off Error.
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
4239300
SOL002 Gate Act Off Error.
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
4229300
SOL002 Gate Act Off Error.
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
516
Error Code manual
Problem Code 4219300
CDU10 - Error Code List
Problem Description
Troubleshooting
SOL002 Gate Act Off Error.
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
420A100
HSx02 had not been light state, during cassette push plate operation.
1. Check notes at Cassette. 2. Check the HSx02 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM13~HM18) for normal operation. 4. Replace Cassette if the same symptom recurs. 5. Replace the SF Module if the measure under 4 fails.
410A100
HSx02 had not been light state, during cassette push plate operation.
1. Check notes at Cassette. 2. Check the HSx02 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM13~HM18) for normal operation. 4. Replace Cassette if the same symptom recurs. 5. Replace the SF Module if the measure under 4 fails.
4UC1700 4U01700 4TH2F00
Download file(EP) is not correct. Download file(EP) is not correct. Error of DIP Switch setting
1. Download proper EP Binary file. 1. Download proper EP Binary file. 1. Check the DIP switch setting. 2. Check the final version of SP and EP, and update if necessary. 3. Replace the CDU main board if the same symptom recurs.
4T02F00
Error of DIP Switch setting
1. Check the DIP switch setting. 2. Check the final version of SP and EP, and update if necessary. 3. Replace the CDU main board if the same symptom recurs.
4DC1400
NoteDB has CRC error.
4D01400
NoteDB has CRC error.
4B02F00
Error of DIP Switch setting
1. Turn the power off and on and check the DB file. 2. If the file is proper, replace the USB cable and retry Download. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check the DB file. 2. If the file is proper, replace the USB cable and retry Download. 3. Replace the CDU main board if the same symptom recurs. 1. Check the DIP switch setting. 2. Check the final version of SP and EP, and update if necessary. 3. Replace the CDU main board if the same symptom recurs.
4987700
Unexpected note(s) remain(s) in the Carriage.
1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4987600
Carriage Feed Time out.
1. Check the HM04 motor for normal operation. 2. Check HS013(& HS014) for any contamination or loose or wrong assembly. 3. Check the HS013(& HS014) cable for any loose or wrong assembly.
4907700
Unexpected note(s) remain(s) in the Carriage.
1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4907600
Carriage Feed Time out.
1. Check the HM04 motor for normal operation. 2. Check HS013(& HS014) for any contamination or loose or wrong assembly. 3. Check the HS013(& HS014) cable for any loose or wrong assembly.
46C7700
Unexpected note(s) remain(s) in the Carriage.
1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4687700
Unexpected note(s) remain(s) in the Carriage.
1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
© Hyosung TNS Inc. All Rights Reserved.
517
Error Code manual
Problem Code 4687600
CDU10 - Error Code List
Problem Description
Troubleshooting
Carriage Feed Time out.
1. Check the HM04 motor for normal operation. 2. Check HS013(& HS014) for any contamination or loose or wrong assembly. 3. Check the HS013(& HS014) cable for any loose or wrong assembly.
4685600
Constant speed error from the main motor. (deviating from the constant speed during operation)
1. Open SF12/SF34 and remove the jam from the moving path. 2. Remove the jam from the entrance of the reject box. 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4685400
Constant speed error at the main motor. (not arriving within 3 seconds from the start)
1. Open SF12/SF34 and remove the jam from the moving path. 2. Remove the jam from the entrance of the reject box. 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4684700
JAM at sensor HS014
4684600
JAM at sensor HS013
4684400
HS004 JAM during Initialize or Retract
4675B00
Reject Gate Act Off failed.
1. Remove the JAM from the throat. 2. Remove contamination from the HS014 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Remove the JAM from the throat. 2. Remove contamination from the HS013 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Remove the jam from the entrance of the reject box. 2. Remove contamination from the HS004 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails. 1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL) cable connection. 4. Check the Reject Gate Sensor (HS012). 5. Replace the main body if the same symptom recurs.
4675A00
Reject Gate Act On failed.
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor (HS012). 5. Replace the main body if the same symptom recurs.
4675900
JAM at Reject Gate
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor(HS012). 5. Replace the main body if the same symptom recurs.
4675600
Constant speed error from the main motor. (deviating from the constant speed during operation)
1. Open SF12/SF34 and remove the jam from the moving path. 2. Remove the jam from the entrance of the reject box. 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4675400
Constant speed error at the main motor. (not arriving within 3 seconds from the start)
1. Open SF12/SF34 and remove the jam from the moving path. 2. Remove the jam from the entrance of the reject box. 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4609000
SOL002 did not "ON" operate. (Sensor is not able to confirm.)
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 5. Replace the main body if the same symptom recurs.
4608100
No response as to whether the action was successful or not.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
518
Error Code manual
CDU10 - Error Code List
Problem Code 4607700
Unexpected note(s) remain(s) in the Carriage.
1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4607600
Carriage Feed Time out.
1. Check the HM04 motor for normal operation. 2. Check HS013(& HS014) for any contamination or loose or wrong assembly. 3. Check the HS013(& HS014) cable for any loose or wrong assembly.
4607500
Notes missing from inside the carriage.
1. Check that dispensed notes have been picked up by the customer. 2. Check HS005 for any loose or wrong assembly. 3. Replace the main body if the same symptom recurs.
4605B00
Reject Gate Act Off failed.
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL) cable connection. 4. Check the Reject Gate Sensor (HS012). 5. Replace the main body if the same symptom recurs.
4605A00
Reject Gate Act On failed.
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor (HS012). 5. Replace the main body if the same symptom recurs.
4605900
JAM at Reject Gate
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor(HS012). 5. Replace the main body if the same symptom recurs.
4605400
Constant speed error at the main motor. (not arriving within 3 seconds from the start)
1. Open SF12/SF34 and remove the jam from the moving path. 2. Remove the jam from the entrance of the reject box. 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4604700
JAM at sensor HS014
4604600
JAM at sensor HS013
4604400
HS004 JAM during Initialize or Retract
4507600
Carriage Feed Time out.
1. Remove the JAM from the throat. 2. Remove contamination from the HS014 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Remove the JAM from the throat. 2. Remove contamination from the HS013 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Remove the jam from the entrance of the reject box. 2. Remove contamination from the HS004 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails. 1. Check the HM04 motor for normal operation. 2. Check HS013(& HS014) for any contamination or loose or wrong assembly. 3. Check the HS013(& HS014) cable for any loose or wrong assembly.
44H2F00
Error of DIP Switch setting
1. Check the DIP switch setting. 2. Check the final version of SP and EP, and update if necessary. 3. Replace the CDU main board if the same symptom recurs.
4487700
Unexpected note(s) remain(s) in the Carriage.
1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4487600
Carriage Feed Time out.
1. Check the HM04 motor for normal operation. 2. Check HS013(& HS014) for any contamination or loose or wrong assembly. 3. Check the HS013(& HS014) cable for any loose or wrong assembly.
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
519
Error Code manual
CDU10 - Error Code List
Problem Code 4487400
BF stopper failure.
1. Check HS016 for any contamination and any losse or wrong assembly. 2. Check the cable connection at HS016. 3. Check the BF Stopper Motor(HM05) for normal operation. 4. Replace the main body if the same symptom recurs.
4484700
JAM at sensor HS014
4484600
JAM at sensor HS013
4407900
The CRG has failed to move to Present.
1. Remove the JAM from the throat. 2. Remove contamination from the HS014 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Remove the JAM from the throat. 2. Remove contamination from the HS013 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Check HS011 for any contamination and any losse or wrong assembly. 2. Check the HS011 cable for any loose or wrong assembly. 3. Check the carriage motor (HM03) for normal operation. 4. Replace the main body if the same symptom recurs.
4407700
Unexpected note(s) remain(s) in the Carriage.
1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4407600
Carriage Feed Time out.
1. Check the HM04 motor for normal operation. 2. Check HS013(& HS014) for any contamination or loose or wrong assembly. 3. Check the HS013(& HS014) cable for any loose or wrong assembly.
4404700
JAM at sensor HS014
4404600
JAM at sensor HS013
4402F00
Error of DIP Switch setting
1. Remove the JAM from the throat. 2. Remove contamination from the HS014 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Remove the JAM from the throat. 2. Remove contamination from the HS013 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Check the DIP switch setting. 2. Check the final version of SP and EP, and update if necessary. 3. Replace the CDU main board if the same symptom recurs.
43C7700
Unexpected note(s) remain(s) in the Carriage.
1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4387700
Unexpected note(s) remain(s) in the Carriage.
1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4387500
Notes missing from inside the carriage.
4386900
Rotor movement error. (Timeout)
1. Check HS005 for any loose or wrong assembly. 2. Check HS013 and HS 014 for any loose or wrong assembly. 3. Check HS011 for any loose or wrong assembly. 4. Replace the main body if the same symptom recurs. 1. Remove jam from the rotor. 2. Remove any contamination from the home position sensor (HS020) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4386500
The carriage is not in an appropriate position to execute the command.
Problem Description
Troubleshooting
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
© Hyosung TNS Inc. All Rights Reserved.
520
Error Code manual
CDU10 - Error Code List
Problem Code 4386400
Rotor failed to move to Retract position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4386200
Rotor failed to move to Rear Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4386100
Rotor failed to move to Front Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4386000
Rotor failed to return home position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4384700
JAM at sensor HS014
4384600
JAM at sensor HS013
4307700
Unexpected note(s) remain(s) in the Carriage.
1. Remove the JAM from the throat. 2. Remove contamination from the HS014 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Remove the JAM from the throat. 2. Remove contamination from the HS013 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4307600
Carriage Feed Time out.
1. Check the HM04 motor for normal operation. 2. Check HS013(& HS014) for any contamination or loose or wrong assembly. 3. Check the HS013(& HS014) cable for any loose or wrong assembly.
4304700
JAM at sensor HS014
4304600
JAM at sensor HS013
42H2F00
Error of DIP Switch setting
1. Remove the JAM from the throat. 2. Remove contamination from the HS014 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Remove the JAM from the throat. 2. Remove contamination from the HS013 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Check the DIP switch setting. 2. Check the final version of SP and EP, and update if necessary. 3. Replace the CDU main board if the same symptom recurs.
42C7700
Unexpected note(s) remain(s) in the Carriage.
1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4287700
Unexpected note(s) remain(s) in the Carriage.
1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4287600
Carriage Feed Time out.
1. Check the HM04 motor for normal operation. 2. Check HS013(& HS014) for any contamination or loose or wrong assembly. 3. Check the HS013(& HS014) cable for any loose or wrong assembly.
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
521
Error Code manual
Problem Code 4285600
CDU10 - Error Code List
Problem Description
Troubleshooting
Constant speed error from the main motor. (deviating from the constant speed during operation)
1. Open SF12/SF34 and remove the jam from the moving path. 2. Remove the jam from the entrance of the reject box. 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4285400
Constant speed error at the main motor. (not arriving within 3 seconds from the start)
1. Open SF12/SF34 and remove the jam from the moving path. 2. Remove the jam from the entrance of the reject box. 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4284700
JAM at sensor HS014
4284600
JAM at sensor HS013
4284400
HS004 JAM during Initialize or Retract
4275B00
Reject Gate Act Off failed.
1. Remove the JAM from the throat. 2. Remove contamination from the HS014 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Remove the JAM from the throat. 2. Remove contamination from the HS013 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Remove the jam from the entrance of the reject box. 2. Remove contamination from the HS004 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails. 1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor (HS012). 5. Replace the main body if the same symptom recurs.
4275A00
Reject Gate Act On failed.
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor (HS012). 5. Replace the main body if the same symptom recurs.
4275900
JAM at Reject Gate
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor(HS012). 5. Replace the main body if the same symptom recurs.
4275400
Constant speed error at the main motor. (not arriving within 3 seconds from the start)
1. Open SF12/SF34 and remove the jam from the moving path. 2. Remove the jam from the entrance of the reject box. 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4264800
Failure to remove JAM from cassette outlet(HS601)
4261300
Dipswitch setting error (#4)
1. Remove the JAM from the cassette #6 exit. 2. Remove contamination from the HS601 sensor. 3. Replace the SF6 module if the same symptom recurs. 1. Check the DIP switch setting. 2. Check the final version of SP and EP, and update if necessary. 3. Replace the CDU main board if the same symptom recurs.
4254800
Failure to remove JAM from cassette outlet(HS501)
4251300
Dipswitch setting error (#4)
4244800
Failure to remove JAM from cassette outlet(HS401)
4241300
Dipswitch setting error (#4)
1. Remove the JAM from the cassette #5 exit. 2. Remove contamination from the HS501 sensor. 3. Replace the SF5 module if the same symptom recurs. 1. Check the DIP switch setting. 2. Check the final version of SP and EP, and update if necessary. 3. Replace the CDU main board if the same symptom recurs. 1. Remove the JAM from the cassette #4 exit. 2. Remove contamination from the HS401 sensor. 3. Replace the SF34 module if the same symptom recurs. 1. Check the DIP switch setting. 2. Check the final version of SP and EP, and update if necessary. 3. Replace the CDU main board if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
522
Error Code manual
CDU10 - Error Code List
Problem Code 4234800
Failure to remove JAM from cassette outlet(HS301)
4231300
Dipswitch setting error (#4)
4224800
Failure to remove JAM from cassette outlet(HS201)
4221300
Dipswitch setting error (#4)
4214800
Failure to remove JAM from cassette outlet(HS101)
4211300
Dipswitch setting error (#4)
4207700
Unexpected note(s) remain(s) in the Carriage.
1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4207600
Carriage Feed Time out.
1. Check the HM04 motor for normal operation. 2. Check HS013(& HS014) for any contamination or loose or wrong assembly. 3. Check the HS013(& HS014) cable for any loose or wrong assembly.
4207500
Notes missing from inside the carriage.
4207300
Error in the operation of the carriage driving motor. (timeout)
1. Check HS005 for any loose or wrong assembly. 2. Check HS013 and HS 014 for any loose or wrong assembly. 3. Check HS011 for any loose or wrong assembly. 4. Replace the main body if the same symptom recurs. 1. Check HS009,HS010,HS011 and HS020 for any contamination and any losse or wrong assembly. 2. Check the cable connection at HS009,HS010,HS011 and HS020. 3. Check the carriage motor (HM03) for normal operation. 4. Replace the main body if the same symptom recurs.
4205D00
Outside the Double Detecting Sensor minimum value.
4205C00
Double Detecting Sensor Unplug Error.
4205B00
Reject Gate Act Off failed.
4205A00
Reject Gate Act On failed.
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor (HS012). 5. Replace the main body if the same symptom recurs.
4205900
JAM at Reject Gate
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor(HS012). 5. Replace the main body if the same symptom recurs.
4205400
Constant speed error at the main motor. (not arriving within 3 seconds from the start)
1. Open SF12/SF34 and remove the jam from the moving path. 2. Remove the jam from the entrance of the reject box. 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
Problem Description
Troubleshooting 1. Remove the JAM from the cassette #3 exit. 2. Remove contamination from the HS301 sensor. 3. Replace the SF34 module if the same symptom recurs. 1. Check the DIP switch setting. 2. Check the final version of SP and EP, and update if necessary. 3. Replace the CDU main board if the same symptom recurs. 1. Remove the JAM from the cassette #2 exit. 2. Remove contamination from the HS201 sensor. 3. Replace the SF12 module if the same symptom recurs. 1. Check the DIP switch setting. 2. Check the final version of SP and EP, and update if necessary. 3. Replace the CDU main board if the same symptom recurs. 1. Remove the JAM from the cassette #1 exit. 2. Remove contamination from the HS101 sensor. 3. Replace the SF12 module if the same symptom recurs. 1. Check the DIP switch setting. 2. Check the final version of SP and EP, and update if necessary. 3. Replace the CDU main board if the same symptom recurs.
1. Check the double detecting sensor (HS002) cable assembly. 2. Replace the CDU main board if the same symptom recurs. 3. Replace the main body if the measure under 2 fails. 1. Check the double detecting sensor (HS002) cable assembly. 2. Replace the CDU main board if the same symptom recurs. 3. Replace the main body if the measure under 2 fails. 1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor (HS012). 5. Replace the main body if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
523
Error Code manual
CDU10 - Error Code List
Problem Code 4204800
Failure to remove JAM from cassette outlet(HSx01)
4204700
JAM at sensor HS014
4204600
JAM at sensor HS013
4204400
HS004 JAM during Initialize or Retract
4202F00
Error of DIP Switch setting
4201300
Dipswitch setting error (#4)
1. Check the DIP switch setting. 2. Check the final version of SP and EP, and update if necessary. 3. Replace the CDU main board if the same symptom recurs.
41C7700
Unexpected note(s) remain(s) in the Carriage.
1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4188800 4187700
Retract/reject operation time out during initialization : No response as to whether the action was successful or not. Unexpected note(s) remain(s) in the Carriage.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4187600
Carriage Feed Time out.
1. Check the HM04 motor for normal operation. 2. Check HS013(& HS014) for any contamination or loose or wrong assembly. 3. Check the HS013(& HS014) cable for any loose or wrong assembly.
4185600
Constant speed error from the main motor. (deviating from the constant speed during operation)
1. Open SF12/SF34 and remove the jam from the moving path. 2. Remove the jam from the entrance of the reject box. 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4185400
Constant speed error at the main motor. (not arriving within 3 seconds from the start)
1. Open SF12/SF34 and remove the jam from the moving path. 2. Remove the jam from the entrance of the reject box. 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4184700
JAM at sensor HS014
4184600
JAM at sensor HS013
4184400
HS004 JAM during Initialize or Retract
1. Remove the JAM from the throat. 2. Remove contamination from the HS014 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Remove the JAM from the throat. 2. Remove contamination from the HS013 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Remove the jam from the entrance of the reject box. 2. Remove contamination from the HS004 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails.
Problem Description
Troubleshooting 1. Remove the JAM from the cassette exit. 2. Remove contamination from the HSx01 sensor. 3. Replace the SF module if the same symptom recurs. 1. Remove the JAM from the throat. 2. Remove contamination from the HS014 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Remove the JAM from the throat. 2. Remove contamination from the HS013 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Remove the jam from the entrance of the reject box. 2. Remove contamination from the HS004 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails. 1. Check the DIP switch setting. 2. Check the final version of SP and EP, and update if necessary. 3. Replace the CDU main board if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
524
Error Code manual
CDU10 - Error Code List
Problem Code 4175B00
Reject Gate Act Off failed.
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor (HS012). 5. Replace the main body if the same symptom recurs.
4175A00
Reject Gate Act On failed.
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor (HS012). 5. Replace the main body if the same symptom recurs.
4175900
JAM at Reject Gate
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor(HS012). 5. Replace the main body if the same symptom recurs.
4175400
Constant speed error at the main motor. (not arriving within 3 seconds from the start)
1. Open SF12/SF34 and remove the jam from the moving path. 2. Remove the jam from the entrance of the reject box. 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4108800
4107700
Retract/reject operation time out during initialization : No response as to whether the action was successful or not. No response as to whether the action was successful or not. Unexpected note(s) remain(s) in the Carriage.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Clean if any residue or contamination on sensor HS005 and check whether the assembly condition of the sensor is firm and tight. 2. Check align state of the Carriage. 3. Replace the main body if the same error continues.
4107600
Carriage Feed Time out.
1. Check the HM04 motor for normal operation. 2. Check HS013(& HS014) for any contamination or loose or wrong assembly. 3. Check the HS013(& HS014) cable for any loose or wrong assembly.
4105D00
Outside the Double Detecting Sensor minimum value.
4105B00
Reject Gate Act Off failed.
1. Check the double detecting sensor (HS002) cable assembly. 2. Replace the CDU main board if the same symptom recurs. 3. Replace the main body if the measure under 2 fails. 1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL) cable connection. 4. Check the Reject Gate Sensor (HS012). 5. Replace the main body if the same symptom recurs.
4105A00
Reject Gate Act On failed.
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor (HS012). 5. Replace the main body if the same symptom recurs.
4105900
JAM at Reject Gate
1. Remove the jam from the Reject Gate. 2. Check the reject gate for any lose or incorrect assembly. 3. Check the solenoid (SOL1) cable connection. 4. Check the Reject Gate Sensor(HS012). 5. Replace the main body if the same symptom recurs.
4105400
Constant speed error at the main motor. (not arriving within 3 seconds from the start)
1. Open SF12/SF34 and remove the jam from the moving path. 2. Remove the jam from the entrance of the reject box. 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4104700
JAM at sensor HS014
4104600
JAM at sensor HS013
1. Remove the JAM from the throat. 2. Remove contamination from the HS014 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails. 1. Remove the JAM from the throat. 2. Remove contamination from the HS013 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the throat module if the measure under 3 fails.
4108000
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
525
Error Code manual
Problem Code 4104400
40C2D00
CDU10 - Error Code List
Problem Description
Troubleshooting
HS004 JAM during Initialize or Retract
1. Remove the jam from the entrance of the reject box. 2. Remove contamination from the HS004 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails. 1. Check the communication cable and perform the initialization. 2. Update SP, VDM, TM, and EP. 1. Check the communication cable and perform the initialization. 2. Update SP, VDM, TM, and EP. 1. Turn the power off and on and check that it operates normally. 2. If it does not, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Download proper EP Binary file. 1. Turn the power off and on and check the DB file. 2. If the file is proper, replace the USB cable and retry Download. 3. Replace the CDU main board if the same symptom recurs. 1. Check the communication cable and perform the initialization. 2. Update SP, VDM, TM, and EP. 1. Turn the power off and on and check that it operates normally. 2. If it does not, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Download proper EP Binary file. 1. Turn the power off and on and check the DB file. 2. If the file is proper, replace the USB cable and retry Download. 3. Replace the CDU main board if the same symptom recurs. Vandalism or Fraud is cause. If necessary, Repair or Replace the Throat module. Recovery to normal mode by download the EPAP file. 1. Check the Double detecting sensor guide for correct locking. 2. Check and Clear the moving path. 3. Check the Reject Gate for any lose or incorrect assembly. 1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 3. Check the tension of the moving path. 4. Clean the moving path.
40C2400
The communication message of master station is sent as plain text (security breach). Encryption of communication message failed.
40C2300
USB CRC error.
40C1700 40C1400
Download file(EP) is not correct. NoteDB has CRC error.
4002400
Encryption of communication message failed.
4002300
USB CRC error.
4001700 4001400
Download file(EP) is not correct. NoteDB has CRC error.
428B500 NNNNNN 4205100
Shutter open is detected during Delivery operation. (Security Issue) receive undefined CMD in boot mode. Invalid note detected at HS001.
425EC00
HS001 Timeout JAM
424EC00
HS001 Timeout JAM
1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 3. Check the tension of the moving path. 4. Clean the moving path.
423EC00
HS001 Timeout JAM
1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 3. Check the tension of the moving path. 4. Clean the moving path.
422EC00
HS001 Timeout JAM
1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 3. Check the tension of the moving path. 4. Clean the moving path.
421EC00
HS001 Timeout JAM
1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 3. Check the tension of the moving path. 4. Clean the moving path.
94A63 448B500
Abnormal shutter open detected. Shutter open is detected during Delivery operation. (Security Issue) Shutter failure due to Vandalism. (Security Issue) Shutter failure due to Vandalism. (Security Issue) Shutter lock status check failure (Security Issue)
1. Do Reset at Operator Function Vandalism or Fraud is cause. If necessary, Repair or Replace the Throat module. Vandalism or Fraud is cause. If necessary, Repair or Replace the Throat module. Vandalism or Fraud is cause. If necessary, Repair or Replace the Throat module. Vandalism or Fraud is cause. If necessary, Repair or Replace the Throat module.
440B600 420B600 420B400
© Hyosung TNS Inc. All Rights Reserved.
526
Error Code manual
Problem Code 94C7400
CDU10 - Error Code List
Problem Description
Troubleshooting
Time out due to jam (HS013 or HS014) during retract operation
1. Remove the remaining notes and foreign objects at the position of the HS013, HS014 sensor 2. If error occurs after checking HS013, HS014 disconnection and operation, replace a sensor. 1. Check the stacked notes. 2. Check that the guide for the double detecting sensor is locked. 3. Check whether the stack wheel wear. 4. Remove contamination from the HS001 sensor. 5. Check the Reject Gate for any lose or incorrect assembly.
4275300
The number of notes dispensed from the cassette and declared normal does not match the number of notes that passed the stack sensor. (Notes mismatch)
4275200
The number of notes dispensed from the cassette and 1. Check the Reject Gate for any lose or incorrect assembly. declared abnormal does not match the number of notes 2. Check that the guide for the double detecting sensor is locked. that passed the reject sensor. (Notes mismatch) 3. Check whether the stack wheel wear. 4. Remove contamination from the HS004 sensor.
4205300
The number of notes dispensed from the cassette and declared normal does not match the number of notes that passed the stack sensor. (Notes mismatch)
"1. Check the number of stacked notes for confirmation.2. Check whether the double detect sensor guide is locked firm and tight.3. Check whether the stack wheel wears out.4. Remove if any contamination on the HS001 sensor.5 Check whether the assembly of reject gate is correct."
9411200
-
4387600
Carriage Feed Time out.
1. Do RESET at Operator Function. 2. Reboot ATM 1. Check the HM04 motor for normal operation. 2. Check HS013(& HS014) for any contamination or loose or wrong assembly. 3. Check the HS013(& HS014) cable for any loose or wrong assembly.
4205200
The number of notes dispensed from the cassette and 1. Check the Reject Gate for any lose or incorrect assembly. declared abnormal does not match the number of notes 2. Check that the guide for the double detecting sensor is locked. that passed the reject sensor. (Notes mismatch) 3. Remove contamination from the HS004 sensor.
4205E00
Outside the Double Detecting Sensor maximum value.
1. Check the double detecting sensor (HS002) cable assembly. 2. Remove contamination from the double detecting sensor (HS002). 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails.
4105E00
Outside the Double Detecting Sensor maximum value.
1. Check the double detecting sensor (HS002) cable assembly. 2. Remove contamination from the double detecting sensor (HS002). 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails.
4107400
BF stopper failure.
1. Check HS016 for any contamination and any losse or wrong assembly. 2. Check the cable connection at HS016. 3. Check the BF Stopper Motor(HM05) for normal operation. 4. Replace the main body if the same symptom recurs.
427DC00
Note remains in moving path.
4275100
Invalid note detected at HS001.
417DC00
Note remains in moving path.
4U0BF00
Illegal attempt to EP Rollback.
42CBD00
Communication Protocol Error
40CBE00 4678B00
Not encrytped command. Notes spilit five or more time during Retract.
1. Check and Clear the moving path. 2. DIP#2 On and Off, if there is no note. 1. Check the Double detecting sensor guide for correct locking. 2. Check and Clear the moving path. 3. Check the Reject Gate for any lose or incorrect assembly. 1. Check and Clear the moving path. 2. DIP#2 On and Off, if there is no note. Illegal attempt (If not, Reset System) Illegal Dispense (If not, Reset System) Reset system., if the error has not been recovered automatically. 1. Remove the whole cassette and put it back to ensure normal operation. 2. Check the HSx01 sensor for any contamination and any losse or wrong aaembly. 3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation. 4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
527
Error Code manual
CDU10 - Error Code List
Problem Code 4608B00
Notes spilit five or more time during Retract.
1. Remove the whole cassette and put it back to ensure normal operation. 2. Check the HSx01 sensor for any contamination and any losse or wrong aaembly. 3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation. 4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom recurs.
4268A00
Notes spilit five or more time during Dispensing.
1. Remove the whole cassette and put it back to ensure normal operation. 2. Check the HSx01 sensor for any contamination and any losse or wrong aaembly. 3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation. 4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom recurs.
4258A00
Notes spilit five or more time during Dispensing.
1. Remove the whole cassette and put it back to ensure normal operation. 2. Check the HSx01 sensor for any contamination and any losse or wrong aaembly. 3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation. 4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom recurs.
4248A00
Notes spilit five or more time during Dispensing.
1. Remove the whole cassette and put it back to ensure normal operation. 2. Check the HSx01 sensor for any contamination and any losse or wrong aaembly. 3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation. 4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom recurs.
4238A00
Notes spilit five or more time during Dispensing.
1. Remove the whole cassette and put it back to ensure normal operation. 2. Check the HSx01 sensor for any contamination and any losse or wrong aaembly. 3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation. 4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom recurs.
4228A00
Notes spilit five or more time during Dispensing.
1. Remove the whole cassette and put it back to ensure normal operation. 2. Check the HSx01 sensor for any contamination and any losse or wrong aaembly. 3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation. 4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom recurs.
4218A00
Notes spilit five or more time during Dispensing.
1. Remove the whole cassette and put it back to ensure normal operation. 2. Check the HSx01 sensor for any contamination and any losse or wrong aaembly. 3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation. 4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom recurs.
4208A00
Notes spilit five or more time during Dispensing.
1. Remove the whole cassette and put it back to ensure normal operation. 2. Check the HSx01 sensor for any contamination and any losse or wrong aaembly. 3. Check the Pickup Solenoid(SOL 3 to 8) for normal operation. 4. Replace pick-up control parts(SF12, SF34 and SF5) if the same symptom recurs.
420D300
Notes spilt three times or more at standby before dispensing.
1. Remove the cassette and check note setting. 2. Check the operation of the SF note separation solenoids. (SOL3 to 8) 3. Check the separation motor(HM7 to 9) for any abnormal action. (i.e. noise) 4. Replace the Cassette if the same symptom recurs. 5. Replace the SF section if the measure under 4 fails.
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
528
Error Code manual
Problem Code 420D100
CDU10 - Error Code List
Problem Description
Troubleshooting
Notes spilt three times or more at standby after dispensing.
1. Remove the cassette and check note setting. 2. Check the operation of the SF note separation solenoids. (SOL 3 to 8) 3. Check the separation motor (HM7 to 9) for any abnormal action. (i.e. noise) 4. Replace the Cassette if the same symptom recurs. 5. Replace the SF section if the measure under 4 fails.
4WC2300
USB CRC error.
4WC2200
An abnormal code executed during program running.
4VC2300
USB CRC error.
4VC2200
An abnormal code executed during program running.
4V01000
NAND Flash R/W Error.
4UC2300
USB CRC error.
4UC2200
An abnormal code executed during program running.
4TC2300
USB CRC error.
4TC2200
An abnormal code executed during program running.
4T61100
Clearing(Format) EEPROM failed.
4T51100
Clearing(Format) EEPROM failed.
4T41100
Clearing(Format) EEPROM failed.
4T31100
Clearing(Format) EEPROM failed.
4T21100
Clearing(Format) EEPROM failed.
4T11100
Clearing(Format) EEPROM failed.
4T01100
Clearing(Format) EEPROM failed.
1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Relace the cassettee #6 if the same symtom recurs. 1. Turn the power off and on and try the command again. 2. Relace the cassettee #5 if the same symtom recurs. 1. Turn the power off and on and try the command again. 2. Relace the cassettee #4 if the same symtom recurs. 1. Turn the power off and on and try the command again. 2. Relace the cassettee #3 if the same symtom recurs. 1. Turn the power off and on and try the command again. 2. Relace the cassettee #2 if the same symtom recurs. 1. Turn the power off and on and try the command again. 2. Relace the cassettee #1 if the same symtom recurs. 1. Turn the power off and on and try the command again. 2. Relace the main board or the cassettee if the same symtom recurs.
4T01000
NAND Flash R/W Error.
4MC2300
USB CRC error.
4MC2200
An abnormal code executed during program running.
4LC2300
USB CRC error.
4LC2200
An abnormal code executed during program running.
4L01000
NAND Flash R/W Error.
4DC2300
USB CRC error.
4DC2200
An abnormal code executed during program running.
4D02E00
Deletion of selected DB failed.
4D02900
Writing EEPROM failed.
1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Set note information again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
529
Error Code manual
CDU10 - Error Code List
Problem Code 4D02800
Reading EEPROM failed.
1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Relace the main board or the cassettee if the same symtom recurs.
4D01600
Note DB Encryption failed.
4D01500
Note DB Write error.
4D01000
NAND Flash R/W Error.
4CC2300
USB CRC error.
4CC2200
An abnormal code executed during program running.
4C02900
Writing EEPROM failed.
4C02800
Reading EEPROM failed.
4BC2300
USB CRC error.
4BC2200
An abnormal code executed during program running.
4B6AA00
Cassette Index is invalid.
4B6A800
Cassette Ready Pickup not completed within 12 seconds.
1. Turn the power off and on and check the DB file. 2. If the file is proper, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check the DB file. 2. If the file is proper, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Replace Cassette #6 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Set it to a valid index. 2. Replace the cassette if setting is impossible. 1. Remove Cassette #6 and check the inside of it. 2. Check that notes are set correctly. 3. Check the PP part for any damage and that it is correctly aligned. 4. Replace Cassette #6 if the same symptom recurs.
4B6A500
The cassette ID does not match.
4B6A400
The cassette serial number does not match.
4B6A300
Invalid cassette ID.
4B62900
Writing EEPROM failed.
4B62800
Reading EEPROM failed.
4B62200
An abnormal code executed during program running.
4B61200
Invalid cassette serial number.
4B5AA00
Cassette Index is invalid.
4B5A800
Cassette Ready Pickup not completed within 12 seconds.
4B5A500
The cassette ID does not match.
4B5A400
The cassette serial number does not match.
Problem Description
Troubleshooting
1. Remove Cassette #6 and put it back. 2. Check the cassette#6 setting. 3. Replace Cassette #6 if the same symptom recurs. 1. Remove Cassette #6 and put it back. 2. Check the cassette#6 setting. 3. Replace Cassette #6 if the same symptom recurs. 1. Remove Cassette #6 and put it back. 2. Check the cassette#6 setting. 3. Replace Cassette #6 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Replace Cassette #6 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Replace Cassette #6 if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Remove the Cassette and put it back. 2. Check the cassette serial number. 3. Replace the Cassette #6 if the same symptom recurs. 1. Set it to a valid index. 2. Replace the cassette if setting is impossible. 1. Remove Cassette #5 and check the inside of it. 2. Check that notes are set correctly. 3. Check the PP part for any damage and that it is correctly aligned. 4. Replace Cassette #5 if the same symptom recurs. 1. Remove Cassette #5 and put it back. 2. Check the cassette#5 setting. 3. Replace Cassette #5 if the same symptom recurs. 1. Remove Cassette #5 and put it back. 2. Check the cassette#5 setting. 3. Replace Cassette #5 if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
530
Error Code manual
CDU10 - Error Code List
Problem Code 4B5A300
Invalid cassette ID.
4B52900
Writing EEPROM failed.
4B52800
Reading EEPROM failed.
4B52200
An abnormal code executed during program running.
4B51200
Invalid cassette serial number.
4B4AA00
Cassette Index is invalid.
4B4A800
Cassette Ready Pickup not completed within 12 seconds.
4B4A500
The cassette ID does not match.
4B4A400
The cassette serial number does not match.
4B4A300
Invalid cassette ID.
4B42900
Writing EEPROM failed.
4B42800
Reading EEPROM failed.
4B42200
An abnormal code executed during program running.
4B41200
Invalid cassette serial number.
4B3AA00
Cassette Index is invalid.
4B3A800
Cassette Ready Pickup not completed within 12 seconds.
4B3A500
The cassette ID does not match.
4B3A400
The cassette serial number does not match.
4B3A300
Invalid cassette ID.
4B32900
Writing EEPROM failed.
4B32800
Reading EEPROM failed.
4B32200
An abnormal code executed during program running.
4B31200
Invalid cassette serial number.
Problem Description
Troubleshooting 1. Remove Cassette #5 and put it back. 2. Check the cassette#5 setting. 3. Replace Cassette #5 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Replace Cassette #5 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Replace Cassette #5 if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Remove the Cassette and put it back. 2. Check the cassette serial number. 3. Replace the Cassette #5 if the same symptom recurs. 1. Set it to a valid index. 2. Replace the cassette if setting is impossible. 1. Remove Cassette #4 and check the inside of it. 2. Check that notes are set correctly. 3. Check the PP part for any damage and that it is correctly aligned. 4. Replace Cassette #4 if the same symptom recurs. 1. Remove Cassette #4 and put it back. 2. Check the cassette#4 setting. 3. Replace Cassette #4 if the same symptom recurs. 1. Remove Cassette #4 and put it back. 2. Check the cassette#4 setting. 3. Replace Cassette #4 if the same symptom recurs. 1. Remove Cassette #4 and put it back. 2. Check the cassette#4 setting. 3. Replace Cassette #4 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Replace Cassette #4 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Replace Cassette #4 if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Remove the Cassette and put it back. 2. Check the cassette serial number. 3. Replace the Cassette #4 if the same symptom recurs. 1. Set it to a valid index. 2. Replace the cassette if setting is impossible. 1. Remove Cassette #3 and check the inside of it. 2. Check that notes are set correctly. 3. Check the PP part for any damage and that it is correctly aligned. 4. Replace Cassette #3 if the same symptom recurs. 1. Remove Cassette #3 and put it back. 2. Check the cassette#3 setting. 3. Replace Cassette #3 if the same symptom recurs. 1. Remove Cassette #3 and put it back. 2. Check the cassette#3 setting. 3. Replace Cassette #3 if the same symptom recurs. 1. Remove Cassette #3 and put it back. 2. Check the cassette#3 setting. 3. Replace Cassette #3 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Replace Cassette #3 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Replace Cassette #3 if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Remove the Cassette and put it back. 2. Check the cassette serial number. 3. Replace the Cassette #3 if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
531
Error Code manual
Problem Code 4B2AA00
CDU10 - Error Code List
Problem Description
Troubleshooting
Cassette Index is invalid.
4B2A800
Cassette Ready Pickup not completed within 12 seconds.
4B2A500
The cassette ID does not match.
4B2A400
The cassette serial number does not match.
4B2A300
Invalid cassette ID.
4B22900
Writing EEPROM failed.
4B22800
Reading EEPROM failed.
4B22200
An abnormal code executed during program running.
4B21200
Invalid cassette serial number.
4B1AA00
Cassette Index is invalid.
4B1A800
Cassette Ready Pickup not completed within 12 seconds.
4B1A500
The cassette ID does not match.
4B1A400
The cassette serial number does not match.
4B1A300
Invalid cassette ID.
4B12900
Writing EEPROM failed.
4B12800
Reading EEPROM failed.
4B12200
An abnormal code executed during program running.
4B11200
Invalid cassette serial number.
4B0AA00
Cassette Index is invalid.
4B0A800
Cassette Ready Pickup not completed within 12 seconds.
4B0A700
Setting request made to an invalid cassette
4B0A500
The cassette ID does not match.
1. Set it to a valid index. 2. Replace the cassette if setting is impossible. 1. Remove Cassette #2 and check the inside of it. 2. Check that notes are set correctly. 3. Check the PP part for any damage and that it is correctly aligned. 4. Replace Cassette #2 if the same symptom recurs. 1. Remove Cassette #2 and put it back. 2. Check the cassette#2 setting. 3. Replace Cassette #2 if the same symptom recurs. 1. Remove Cassette #2 and put it back. 2. Check the cassette#2 setting. 3. Replace Cassette #2 if the same symptom recurs. 1. Remove Cassette #2 and put it back. 2. Check the cassette#2 setting. 3. Replace Cassette #2 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Replace Cassette #2 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Replace Cassette #2 if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Remove the Cassette and put it back. 2. Check the cassette serial number. 3. Replace the Cassette #2 if the same symptom recurs. 1. Set it to a valid index. 2. Replace the cassette if setting is impossible. 1. Remove Cassette #1 and check the inside of it. 2. Check that notes are set correctly. 3. Check the PP part for any damage and that it is correctly aligned. 4. Replace Cassette #1 if the same symptom recurs. 1. Remove Cassette #1 and put it back. 2. Check the cassette#1 setting. 3. Replace Cassette #1 if the same symptom recurs. 1. Remove Cassette #1 and put it back. 2. Check the cassette#1 setting. 3. Replace Cassette #1 if the same symptom recurs. 1. Remove Cassette #1 and put it back. 2. Check the cassette#1 setting. 3. Replace Cassette #1 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Replace Cassette #1 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Replace Cassette #1 if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Remove the Cassette and put it back. 2. Check the cassette serial number. 3. Replace the Cassette #1 if the same symptom recurs. 1. Set it to a valid index again. 2. Replace the cassette if setting is impossible. 1. Remove the cassette and check the inside of it. 2. Check that notes are set correctly. 3. Check the PP part for any damage and that it is correctly aligned. 4. Replace the Cassette if the same symptom recurs. 1. Check the cassette for correct mounting. 2. Check the cassette connection. 3. Mount it again and try cassette setting again. 4. Replace the Cassette if the same symptom recurs. "1. Remove the cassette and insert it back to system.2. Check whether the cassette ID setting is correct, such as denomination and serial number by using TM.3. Replace the cassette if the same error continues."
© Hyosung TNS Inc. All Rights Reserved.
532
Error Code manual
CDU10 - Error Code List
Problem Code 4B0A400
The cassette serial number does not match.
4B0A300
Invalid cassette ID.
4B01200
Invalid cassette serial number.
4AC2300
USB CRC error.
4AC2200
An abnormal code executed during program running.
4AC2100
Invalid CDU10 setting data received.
4A02900
Writing EEPROM failed.
4A02800
Reading EEPROM failed.
4A02100
Invalid CDU10 setting data received.
49C2300
USB CRC error.
49C2200
An abnormal code executed during program running.
4992A00
Incorrect CDU 10 setting.
4992200
An abnormal code executed during program running.
4982A00
Incorrect CDU 10 setting.
490B300
Shutter closing immediately after open success. (caused by motor step-out)
490B200
The two shutter sensors have darkened at the same time.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Replace the throad module if the same symptom recurs.
490B100
Shutter Open Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
490B000
Shutter Close Error.
"1. Clean if any contamination on the HS017 and HS023 sensors and check for any contamination and whether the assembly condition of them is firm and tight.2. Check whether HS017 and HS023 sensor cables connections firm and tight.3. Check whether the motor (HM06) is working during initialization through supervisor function in VDM.4. Check whether the gap between the shutter and the bezel is less than 0.5mm.5. Replace the throat module if the same error continues."
4902A00
Incorrect CDU 10 setting.
48C2300
USB CRC error.
1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs.
Problem Description
Troubleshooting 1. Remove the Cassette and put it back. 2. Check the cassette setting. 3. Replace the Cassette if the same symptom recurs. 1. Remove the Cassette and put it back. 2. Check the cassette setting. 3. Replace the Cassette if the same symptom recurs. 1. Remove the Cassette and put it back. 2. Check the cassette serial number. 3. Replace the Cassette if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the setting information and set again. 2. Turn the power off and on and try again. 1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. 1. Check the setting information and set again. 2. Try again after power off and on. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Replace the throad module if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
533
Error Code manual
CDU10 - Error Code List
Problem Code 48C2200
An abnormal code executed during program running.
4802B00
Automatic illumination failed.
46C2300
USB CRC error.
46C2200
An abnormal code executed during program running.
4692A00
Incorrect CDU 10 setting.
4692200
An abnormal code executed during program running.
468EB00
HS004 JAM.
4689300
SOL002 Gate Act-Off Error.
4689000
SOL002 did not "ON" operate. (Sensor is not able to confirm.)
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 5. Replace the main body if the same symptom recurs.
4688700
4687500
Carriage BF Stopper Move time out - No response as to whether the action was successful or not. Carriage Home Position time out - No response as to whether the action was successful or not. Time out at starting - No response as to whether the action was successful or not. Notes missing from inside the carriage.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check that dispensed notes have been picked up by the customer. 2. Check HS005 for any loose or wrong assembly. 3. Replace the main body if the same symptom recurs.
4687400
BF stopper failure.
1. Check HS016 for any contamination and any losse or wrong assembly. 2. Check the cable connection at HS016. 3. Check the BF Stopper Motor(HM05) for normal operation. 4. Replace the main body if the same symptom recurs.
4687300
Error in the operation of the carriage driving motor. (timeout)
1. Check HS009,HS010,HS011 and HS020 for any contamination and any losse or wrong assembly. 2. Check the cable connection at HS009,HS010,HS011 and HS020. 3. Check the carriage motor (HM03) for normal operation. 4. Replace the main body if the same symptom recurs.
4687100
No carriage within the rotor.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensor (HS020) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4686900
Rotor movement error. (Timeout)
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensor (HS020) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4688500 4688000
Problem Description
Troubleshooting 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the sensor for any contamination (residual notes/foreign materials) and clean it if necessary. 2. Check the sensor cable connection. 3. Replace the sensor if the measures under 1 and 2 above fail. 4. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Remove the jam from the entrance of the reject box. 2. Check the HS004 Sensor cable. 3. Clean the sensor part. 1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
534
Error Code manual
Problem Code 4686500
CDU10 - Error Code List
Problem Description
Troubleshooting
The carriage is not in an appropriate position to execute the command.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4686400
Rotor failed to move to Retract position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4686300
Rotor failed to move to Center Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4686200
Rotor failed to move to Rear Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4686100
Rotor failed to move to Front Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4686000
Rotor failed to return home position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4682A00
Incorrect CDU 10 setting.
4682200
An abnormal code executed during program running.
467ED00
HS004 Light JAM.
1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Remove the jam from the reject and retract path. 3. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 4. Check the tension of the moving path. 5. Clean the moving path.
4672200
An abnormal code executed during program running.
460ED00
HS004 Light JAM.
460EC00
HS001 Light JAM.
1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Remove the jam from the reject and retract path. 3. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 4. Check the tension of the moving path. 5. Clean the moving path.
460EB00
HS004 JAM.
1. Remove the jam from the entrance of the reject box. 2. Check the HS004 Sensor cable. 3. Clean the sensor part.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Remove the jam from the reject and retract path. 3. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 4. Check the tension of the moving path. 5. Clean the moving path.
© Hyosung TNS Inc. All Rights Reserved.
535
Error Code manual
Problem Code 460EA00
CDU10 - Error Code List
Problem Description
Troubleshooting
HS001 JAM.
1. Remove the jam from the Reject Gate. 2. Check the HS001 Sensor cable. 3. Clean the sensor part. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Replace the throad module if the same symptom recurs.
460B200
The two shutter sensors have darkened at the same time.
460B000
Shutter Close Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
4609300
SOL002 Gate Act-Off Error.
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
4609100
NO RJRT box.
1. Check that the Reject/Retract box is in place. 2. Check the HS019 Sensor for normal operation and any losse or wrong assembly. 3. Check HS019 cable connection. 4. Replace the main body if the same symptom recurs.
4608700
4602A00
Carriage BF Stopper Move time out - No response as to whether the action was successful or not. Carriage Home Position time out - No response as to whether the action was successful or not. Time out at starting - No response as to whether the action was successful or not. Incorrect CDU 10 setting.
45C2300
USB CRC error.
45C2200
An abnormal code executed during program running.
4592A00
Incorrect CDU 10 setting.
4588000 4587800
Time out at starting - No response as to whether the action was successful or not. Not a location for feed out.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check HS011 for any contamination and any losse or wrong assembly. 2. Check the HS011 cable for any loose or wrong assembly. 3. Replace the main body if the same symptom recurs.
4587600
Carriage Feed Time out.
1. Check the HM04 motor for normal operation. 2. Check HS013 for any contamination or loose or wrong assembly. 3. Check the HS013 cable for any loose or wrong assembly.
4582A00
Incorrect CDU 10 setting.
4582200
An abnormal code executed during program running.
450B300
Shutter closing immediately after open success. (caused by motor step-out)
1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. "1. Clean if any contamination on the HS017 and HS023 sensors and check for any contamination and whether the assembly condition of them is firm and tight.2. Check whether HS017 and HS023 sensor cables connections firm and tight.3. Check whether the motor (HM06) is working during initialization through supervisor function in VDM.4. Replace the throat module if the same error continues."
4608500 4608000
© Hyosung TNS Inc. All Rights Reserved.
536
Error Code manual
Problem Code 450B200
CDU10 - Error Code List
Problem Description
Troubleshooting
The two shutter sensors have darkened at the same time.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Replace the throad module if the same symptom recurs.
450B100
Shutter Open Error.
"1. Clean any residue or contamination on HS017 and HS023 sensors and check whether the assembly condition of them is firm and tight.2. Check whether the cable connections of HS017 and HS023 are firm and tight.3. Check whether the motor (HM06) is working during initialization through supervisor function in VDM.4. Check whether the gap between the shutter and the bezel is less than 0.5mm.5. Replace the throat module if the same error continues."
450B000
Shutter Close Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
4507800
Not a location for feed out.
1. Check HS011 for any contamination and any losse or wrong assembly. 2. Check the HS011 cable for any loose or wrong assembly. 3. Replace the main body if the same symptom recurs.
4502A00
Incorrect CDU 10 setting.
44C2300
USB CRC error.
44C2200
An abnormal code executed during program running.
4492A00
Incorrect CDU 10 setting.
4488000 4487900
Time out at starting - No response as to whether the action was successful or not. The CRG has failed to move to Present.
1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check HS011 for any contamination and any losse or wrong assembly. 2. Check the HS011 cable for any loose or wrong assembly. 3. Check the carriage motor (HM03) for normal operation. 4. Replace the main body if the same symptom recurs.
4487500
Notes missing from inside the carriage.
4487300
Error in the operation of the carriage driving motor. (timeout)
4487100
No carriage within the rotor.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensor (HS020) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4486900
Rotor movement error. (Timeout)
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensor (HS020) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
1. Check HS005 for any loose or wrong assembly. 2. Check HS013 and HS 014 for any loose or wrong assembly. 3. Check HS011 for any loose or wrong assembly. 4. Replace the main body if the same symptom recurs. 1. Check HS009,HS010,HS011 and HS020 for any contamination and any losse or wrong assembly. 2. Check the cable connection at HS009,HS010,HS011 and HS020. 3. Check the carriage motor (HM03) for normal operation. 4. Replace the main body if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
537
Error Code manual
Problem Code 4486500
CDU10 - Error Code List
Problem Description
Troubleshooting
The carriage is not in an appropriate position to execute the command.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4486400
Rotor failed to move to Retract position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4486300
Rotor failed to move to Center Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4486200
Rotor failed to move to Rear Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4486100
Rotor failed to move to Front Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4486000
Rotor failed to return home position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4482A00
Incorrect CDU 10 setting.
4482200
An abnormal code executed during program running.
440B200
The two shutter sensors have darkened at the same time.
1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Replace the throad module if the same symptom recurs.
440B000
Shutter Close Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
4408000 4402A00
Time out at starting - No response as to whether the action was successful or not. Incorrect CDU 10 setting.
43C2300
USB CRC error.
43C2200
An abnormal code executed during program running.
4392A00
Incorrect CDU 10 setting.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Check that it operates normally after power off and on. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
538
Error Code manual
Problem Code 438B300
CDU10 - Error Code List
Problem Description
Troubleshooting
Shutter closing immediately after open success. (caused by motor step-out)
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Replace the throad module if the same symptom recurs.
438B200
The two shutter sensors have darkened at the same time.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Replace the throad module if the same symptom recurs.
438B100
Shutter Open Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
4388000
Time out at starting - No response as to whether the action was successful or not. BF stopper failure.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check HS016 for any contamination and any losse or wrong assembly. 2. Check the cable connection at HS016. 3. Check the BF Stopper Motor(HM05) for normal operation. 4. Replace the main body if the same symptom recurs.
4387300
Error in the operation of the carriage driving motor. (timeout)
1. Check HS009,HS010,HS011 and HS020 for any contamination and any losse or wrong assembly. 2. Check the cable connection at HS009,HS010,HS011 and HS020. 3. Check the carriage motor (HM03) for normal operation. 4. Replace the main body if the same symptom recurs.
4387100
No carriage within the rotor.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensor (HS020) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4382A00
Incorrect CDU 10 setting.
4382200
An abnormal code executed during program running.
430B300
Shutter closing immediately after open success. (caused by motor step-out)
1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Replace the throad module if the same symptom recurs.
430B200
The two shutter sensors have darkened at the same time.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Replace the throad module if the same symptom recurs.
430B100
Shutter Open Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
4387400
© Hyosung TNS Inc. All Rights Reserved.
539
Error Code manual
Problem Code 430B000
CDU10 - Error Code List
Problem Description
Troubleshooting
Shutter Close Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
4302A00
Time out at starting - No response as to whether the action was successful or not. Incorrect CDU 10 setting.
42C2300
USB CRC error.
42C2200
An abnormal code executed during program running.
4299200
Solenoid 2 Echo Error.
4294B00
HS004 jam prior to dispense.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the solenoid (SOL2) cable connection. 2. Check the solenoid (SOL2) for any loose or wrong assembly. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the same symptom recurs. "1. Remove if any jam from the entrance of reject box.2. Clean if any contamination on HS004 sensor.3. Replace the CDU main board if the same error continues.4. Replace the main body even if the new main board doesn't fix the error."
4292A00
Incorrect CDU 10 setting.
4292200
An abnormal code executed during program running.
4289300
SOL002 Gate Act-Off Error.
4289000
SOL002 did not "ON" operate. (Sensor is not able to confirm.)
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 5. Replace the main body if the same symptom recurs.
4288700
4287500
Carriage BF Stopper Move time out - No response as to whether the action was successful or not. Carriage Home Position time out - No response as to whether the action was successful or not. Carriage Grab operating time out - No response as to whether the action was successful or not. Cassette operating time out - No response as to whether the action was successful or not. Time out at starting - No response as to whether the action was successful or not. Not a note of the size that can be handled by the BF stopper. Notes missing from inside the carriage.
4287400
BF stopper failure.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the note class setting. 2. Conduct calibration again for the note class. 1. Check HS005 for any loose or wrong assembly. 2. Check HS013 and HS 014 for any loose or wrong assembly. 3. Check HS011 for any loose or wrong assembly. 4. Replace the main body if the same symptom recurs. 1. Check HS016 for any contamination and any losse or wrong assembly. 2. Check the cable connection at HS016. 3. Check the BF Stopper Motor(HM05) for normal operation. 4. Replace the main body if the same symptom recurs.
4308000
4288500 4288300 4288100 4288000 4287A00
1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
540
Error Code manual
Problem Code 4287300
CDU10 - Error Code List
Problem Description
Troubleshooting
Error in the operation of the carriage driving motor. (timeout)
"1. Clean if any contamination of HS009,HS010,HS011 and HS020 and check whether the assembly condition of them is firm and tight.2. Check whether the cable connections of HS009,HS010,HS011 and HS020 are firm and tight.3. Check whether the carriage motor (HM03) is working during initialization through supervisor function in VDM.4. Replace the main body if the same error continues."
4287100
No carriage within the rotor.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensor (HS020) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4286900
Rotor movement error. (Timeout)
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensor (HS020) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4286500
The carriage is not in an appropriate position to execute the command.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4286400
Rotor failed to move to Retract position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4286300
Rotor failed to move to Center Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4286200
Rotor failed to move to Rear Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4286100
Rotor failed to move to Front Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4286000
Rotor failed to return home position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4282A00
Incorrect CDU 10 setting.
4282200
An abnormal code executed during program running.
427ED00
HS004 Light JAM.
1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Remove the jam from the reject and retract path. 3. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 4. Check the tension of the moving path. 5. Clean the moving path.
© Hyosung TNS Inc. All Rights Reserved.
541
Error Code manual
CDU10 - Error Code List
Problem Code 427EC00
HS001 Light JAM.
1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 3. Check the tension of the moving path. 4. Clean the moving path.
427EA00
HS001 JAM.
427E900
HS002B JAM - JAM Task.
427E800
HS002A JAM - JAM Task.
427E700
HS003B JAM - JAM Task.
427E600
HS003A JAM - JAM Task.
427E500
HS101 JAM - JAM Task.
427E400
HS201 JAM - JAM Task.
427E300
HS301 JAM - JAM Task.
427E200
HS401 JAM - JAM Task.
427E100
HS501 JAM - JAM Task.
427E000
HS601 JAM - JAM Task.
427DA00
Values for HS002A and HS002B are outside the available range.
1. Remove the jam from the Reject Gate. 2. Check the HS001 Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the double detecting sensor guide for correct locking. 2. Clean the double detecting sensor section and conduct calibration.
427D900
Large gap between HS003A and HS003B.
4275E00
Outside the Double Detecting Sensor maximum value.
4275D00
Outside the Double Detecting Sensor minimum value.
1. Check the double detecting sensor (HS002) cable assembly. 2. Remove contamination from the double detecting sensor (HS002). 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails.
4275C00
Double Detecting Sensor Unplug Error.
4275800
Reject Gate Solenoid Echo Error.
1. Check the double detecting sensor (HS002) cable assembly. 2. Replace the CDU main board if the same symptom recurs. 3. Replace the main body if the measure under 2 fails. 1. Check the Reject Gate for any lose or incorrect assembly. 2. Check the solenoid (SOL1) cable connection. 3. Replace the main body if the same symptom recurs.
Problem Description
Troubleshooting
1. Check the note condition. 2. If they are OK, clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the double detecting sensor (HS002) cable assembly. 2. Remove contamination from the double detecting sensor (HS002). 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails.
© Hyosung TNS Inc. All Rights Reserved.
542
Error Code manual
Problem Code 4275700
4275600
CDU10 - Error Code List
Problem Description
Troubleshooting
Synchro buffer exceeded for the Reject Gate. (The maximum number of notes that can receive synchro buffer for gate control is 3.) Constant speed error from the main motor. (deviating from the constant speed during operation)
1. Check the Reject Gate for any lose or incorrect assembly. 2. Check the solenoid (SOL1) cable connection. 3. Replace the main body if the same symptom recurs. 1. Open SF12/SF34 and remove the jam from the moving path. 2. Remove the jam from the entrance of the reject box. 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4275500
Constant speed error at the main motor. (not 1. Open SF12/SF34 and remove the jam from the moving path. completing operation within 20 seconds from initial and 2. Remove the jam from the entrance of the reject box. 110 seconds from dispense) 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4274A00
HS001 JAM.
4274900
HS003 JAM.
4272200
An abnormal code executed during program running.
426E900
HS002B JAM - JAM Task.
426E800
HS002A JAM - JAM Task.
426E700
HS003B JAM - JAM Task.
426E600
HS003A JAM - JAM Task.
426E500
HS101 JAM - JAM Task.
426E400
HS201 JAM - JAM Task.
426E300
HS301 JAM - JAM Task.
426E200
HS401 JAM - JAM Task.
426E100
HS501 JAM - JAM Task.
426E000
HS601 JAM - JAM Task.
426D600
Note Size Min/Max Error.
426D500
Note Size No Set Error.
1. Remove the jam from the Reject Gate. 2. Remove contamination from the HS001 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails. 1. Remove the jam from the SF12 moving path. 2. Remove contamination from the HS003 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the SF12 module if the measure under 3 fails. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the note size : Acceptable range 60 to 80 2. Conduct note class setting via calibration or note class DB if the notes are ok 1. Conduct note class setting via calibration or note class DB.
© Hyosung TNS Inc. All Rights Reserved.
543
Error Code manual
CDU10 - Error Code List
Problem Code 426D400
More stacked than requesteded for the dispensing.
1. Check sensors HS001, HS003 and HS004. 2. Remove cassette#6 and check note setting. 3. Check the operation of SF56 note separation solenoid. (SOL8) 4. Check the separation motor (HM9) for any abnormal action. (i.e. noise) 5. Replace Cassette #6 if the same symptom recurs. 6. Replace the SF56 if the measure under 5 fails. 7. Replace the main borad if the measure under 6 fails.
426D200
Ten or more times of error in dispensing retrial.
1. Remove Cassette #6 and check note setting. 2. Check the operation of SF56 note separation solenoid. (SOL8) 3. Check the separation motor (HM9) for any abnormal action. (i.e. noise) 4. Replace Cassette #6 if the same symptom recurs. 5. Replace the SF56 if the measure under 4 fails.
426CD00
Cassette displaced during dispensing.
426CC00
Total rejection count is 20 or more.
1. Remove Cassette #6 and put it back. 2. Check the cassette#6 for correct locking. 1. Remove Cassette #6 and check note setting. 2. Check the operation of SF56 note separation solenoid. (SOL8) 3. Check the separation motor (HM9) for any abnormal action. (i.e. noise) 4. Replace Cassette #6 if the same symptom recurs. 5. Replace the SF56 if the measure under 4 fails.
426CB00
Continuous rejection by thin notes.
426CA00
Problem Description
Troubleshooting
1. Check the rejected notes. 2. Clean the double detecting sensor section and conduct sensor calibration if nothing wrong with the notes. 3. Replace the main body if the same symptom recurs. Continuous rejection by the notes from invalid cassette 1. Remove Cassette #6 and check note setting. that has not been designated. 2. Check the operation of SF56 note separation solenoid (SOL8). 3. Replace SF56 if the same symptom recurs.
426C900
Continuous rejection by invalid thickness notes.
1. Check the rejected notes. 2. Clean the double detecting sensor section and conduct sensor calibration if nothing wrong with the notes. 3. Replace the main body if the same symptom recurs. 1. Remove Cassette #6 and check note setting. 2. Check the operation of SF56 note separation solenoid (SOL8). 3. Replace Cassette #6 if the same symptom recurs. 4. Replace the SF56 module if the measure under 3 fails.
426C800
Continuous rejection by unknown reason.
426C700
Continuous rejection by perforated notes.
1. Remove Cassette #6 and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails.
426C600
Continuous rejection by half notes.
1. Remove Cassette #6 and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace Cassette #6 if the same symptom recurs. 4. Replace the SF56 module if the measure under 3 fails.
426C500
Continuous rejection by skewed notes.
1. Remove Cassette #6 and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace Cassette #6 if the same symptom recurs. 4. Replace the SF56 module if the measure under 3 fails.
426C400
Continuous rejection by invalid note intervals.
1. Remove Cassette #6 and check note setting. 2. Check the operation of SF56 note separation solenoid (SOL8). 3. Replace Cassette #6 if the same symptom recurs. 4. Replace the SF56 module if the measure under 3 fails.
426C300
Continuous rejection by short length notes.
1. Check the rejected notes. 2. Check that note class setting is correct at Cassette #6 if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette #6.
© Hyosung TNS Inc. All Rights Reserved.
544
Error Code manual
CDU10 - Error Code List
Problem Code 426C200
Continuous rejection by long length notes.
1. Check the rejected notes. 2. Check that note class setting is correct at Cassette #6 if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette #6.
426AD00
SF Solenoid Echo Error.
426AC00
HSx01 JAM.
426A900 426A200
Dispense requested for a cassette that needs note calibration. Cassette empty.
1. Check the SF solenoid (SOL8) for correct assembly. 2. Check the solenoid (SOL8) cable connection. 3. Replace SF56 if the same symptom recurs. 1. Open SF56 and remove the jam from the pick-up control part. 2. Remove Cassette #6 and check the shutter section. 3. Check the HS601 Sensor cable. 4. Replace SF56 if the same symptom recurs. 1. Conduct note class setting via calibration or note class DB. 1. Check notes at Cassette #6. 2. Check the HS604 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM18) for normal operation. 4. Replace Cassette #6 if the same symptom recurs. 5. Replace the SF56 if the measure under 4 fails.
426A100
HSx02 had not been light state, during cassette-pushplate operation.
1. Check notes at Cassette #6. 2. Check the HS602 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM18) for normal operation. 4. Replace Cassette #6 if the same symptom recurs. 5. Replace the SF56 if the measure under 4 fails.
426A000
Miss Feed.
1. Check notes at Cassette #6. 2. Check the HS601 and HS602 sensors for any contamination and any losse or wrong assembly. 3. Check the motors (HM09 and HM18) for normal operation. 4. Check the solenoid (SOL8) for normal operation. 5. Replace Cassette #6 if the same symptom recurs. 6. Replace the SF56 if the measure under 5 fails.
4268100
Cassette operating time out - No response as to whether the action was successful or not. Time out at starting - No response as to whether the action was successful or not. Error in designating the number of notes to be dispensed from the cassette. (outside 1 to 100)
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the number of notes to be dispensed from Cassette #6. (100 max.) 2. Check the final version of VDM, SP and EP, and update if necessary..
4263000
Dispense command received for a missing cassette.
1. Remove Cassette #6 and put it back. 2. Check Cassette #6 connection cable. 3. Replace Cassette #6 if the measures under 1 and 2 above fail. 4. Replace the CDU main board if the same symptom recurs.
4262200
An abnormal code executed during program running.
4261000
NAND Flash R/W Error.
425E900
HS002B JAM - JAM Task.
425E800
HS002A JAM - JAM Task.
425E700
HS003B JAM - JAM Task.
425E600
HS003A JAM - JAM Task.
425E500
HS101 JAM - JAM Task.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization)
4268000 4263300
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
545
Error Code manual
CDU10 - Error Code List
Problem Code 425E400
HS201 JAM - JAM Task.
425E300
HS301 JAM - JAM Task.
425E200
HS401 JAM - JAM Task.
425E100
HS501 JAM - JAM Task.
425E000
HS601 JAM - JAM Task.
425D600
Note Size Min/Max Error.
425D500 425D400
Note Size No Set Error. More stacked than requesteded for the dispensing.
1. Conduct note class setting via calibration or note class DB. 1. Check sensors HS001, HS003 and HS004. 2. Remove cassette#5 and check note setting. 3. Check the operation of SF5 note separation solenoid. (SOL7) 4. Check the separation motor (HM9) for any abnormal action. (i.e. noise) 5. Replace Cassette #5 if the same symptom recurs. 6. Replace the SF5 if the measure under 5 fails. 7. Replace the main borad if the measure under 6 fails.
425D200
Ten or more times of error in dispensing retrial.
1. Remove Cassette #5 and check note setting. 2. Check the operation of SF5 note separation solenoid. (SOL7) 3. Check the separation motor (HM9) for any abnormal action. (i.e. noise) 4. Replace Cassette #5 if the same symptom recurs. 5. Replace the SF5 if the measure under 4 fails.
425CD00
Cassette displaced during dispensing.
425CC00
Total rejection count is 20 or more.
1. Remove Cassette #5 and put it back. 2. Check the cassette#5 for correct locking. 1. Remove Cassette #5 and check note setting. 2. Check the operation of SF5 note separation solenoid. (SOL7) 3. Check the separation motor (HM9) for any abnormal action. (i.e. noise) 4. Replace Cassette #5 if the same symptom recurs. 5. Replace the SF5 if the measure under 4 fails.
425CB00
Continuous rejection by thin notes.
425CA00
425C900
425C800
425C700
Problem Description
Troubleshooting 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the note size : Acceptable range 60 to 80 2. Conduct note class setting via calibration or note class DB if the notes are ok
1. Check the rejected notes. 2. Clean the double detecting sensor section and conduct sensor calibration if nothing wrong with the notes. 3. Replace the main body if the same symptom recurs. Continuous rejection by the notes from invalid cassette 1. Remove Cassette #5 and check note setting. that has not been designated. 2. Check the operation of SF5 note separation solenoid (SOL7). 3. Replace SF5 if the same symptom recurs. Continuous rejection by invalid thickness notes. "1. Check whether the quality of rejected notes is poor.2. Clean the double detect sensor and execute sensor calibration..3. Replace the main body if the same error continues." Continuous rejection by unknown reason. 1. Remove Cassette #5 and check note setting. 2. Check the operation of SF5 note separation solenoid (SOL7). 3. Replace Cassette #5 if the same symptom recurs. 4. Replace the SF5 module if the measure under 3 fails. Continuous rejection by perforated notes. 1. Remove Cassette #5 and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails.
© Hyosung TNS Inc. All Rights Reserved.
546
Error Code manual
CDU10 - Error Code List
Problem Code 425C600
Continuous rejection by half notes.
1. Remove Cassette #5 and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace Cassette #5 if the same symptom recurs. 4. Replace the SF5 module if the measure under 3 fails.
425C500
Continuous rejection by skewed notes.
"1. Check whether the notes in the cassette 5 are set properly.2. Clean if any residue or contamination on HS003A/B sensors.3. Replace cassette 5 with new one if the same error continues.4. Replace the SF5 module even if the new cassette doesn't fix the error."
425C400
Continuous rejection by invalid note intervals.
425C300
Continuous rejection by short length notes.
1. Remove Cassette #5 and check note setting. 2. Check the operation of SF5 note separation solenoid (SOL7). 3. Replace Cassette #5 if the same symptom recurs. 4. Replace the SF5 module if the measure under 3 fails. 1. Check the rejected notes. 2. Check that note class setting is correct at Cassette #5 if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette #5.
425C200
Continuous rejection by long length notes.
1. Check the rejected notes. 2. Check that note class setting is correct at Cassette #5 if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette #5.
425AD00
SF Solenoid Echo Error.
425AC00
HSx01 JAM.
425A900
Dispense requested for a cassette that needs note calibration. Cassette empty.
1. Check the SF solenoid (SOL7) for correct assembly. 2. Check the solenoid (SOL7) cable connection. 3. Replace SF5 if the same symptom recurs. 1. Open SF5 and remove the jam from the pick-up control part. 2. Remove Cassette #5 and check the shutter section. 3. Check the HS501 Sensor cable. 4. Replace SF5 if the same symptom recurs. 1. Execute note calibration or set note denomination through denomination database. "1. Confirm whether there are notes in the cassette 5.2. Clean any residue or contamination on HS504 sensor and check whether the assembly condition of it is firm and tight.3. Check whether the motor (HM17) is working during initialization through supervisor function in VDM.4. Replace cassette 5 with new one if the same error continues.5. Replace the SF5 module even if the new cassette doesn't fix the error."
425A200
Problem Description
Troubleshooting
425A100
HSx02 had not been light state, during cassette-pushplate operation.
"1. Check whether notes in cassette 5 is set properly.2. Clean if any contamination on HS502 and check whether the assembly condition of it is firm and tight.3. Check whether the motor (HM17) is working during initialization through supervisor function in VDM.4. Replace the cassette 5 if the same error continues.5. Replace the SF5 module even if the new cassette doesn't fix the error."
425A000
Miss Feed.
"1. Confirm whether there are notes in the cassette 5.2. Clean any residue or contamination on HS501 and HS502 sensors and check whether the assembly condition of them is firm and tight.3. Check whether the motors (HM09, HM17) are working during initialization through supervisor function in VDM.4. Check whether the solenoid (SOL7) is working during initialization through supervisor function in VDM. 5. Replace cassette 5 with new one if the same error continues.6. Replace the SF5 module even if the new cassette doesn't fix the error."
4258100
Cassette operating time out - No response as to whether the action was successful or not. Time out at starting - No response as to whether the action was successful or not. Error in designating the number of notes to be dispensed from the cassette. (outside 1 to 100)
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the number of notes to be dispensed from Cassette #5. (100 max.) 2. Check the final version of VDM, SP and EP, and update if necessary..
Dispense command received for a missing cassette.
1. Remove Cassette #5 and put it back. 2. Check Cassette #5 connection cable. 3. Replace Cassette #5 if the measures under 1 and 2 above fail. 4. Replace the CDU main board if the same symptom recurs.
4258000 4253300
4253000
© Hyosung TNS Inc. All Rights Reserved.
547
Error Code manual
CDU10 - Error Code List
Problem Code 4252200
An abnormal code executed during program running.
4251000
NAND Flash R/W Error.
424E900
HS002B JAM - JAM Task.
424E800
HS002A JAM - JAM Task.
424E700
HS003B JAM - JAM Task.
424E600
HS003A JAM - JAM Task.
424E500
HS101 JAM - JAM Task.
424E400
HS201 JAM - JAM Task.
424E300
HS301 JAM - JAM Task.
424E200
HS401 JAM - JAM Task.
424E100
HS501 JAM - JAM Task.
424E000
HS601 JAM - JAM Task.
424D600
Note Size Min/Max Error.
424D500 424D400
Note Size No Set Error. More stacked than requesteded for the dispensing.
1. Conduct note class setting via calibration or note class DB. 1. Check sensors HS001, HS003 and HS004. 2. Remove cassette#4 and check note setting. 3. Check the operation of SF34 note separation solenoid. (SOL6) 4. Check the separation motor (HM8) for any abnormal action. (i.e. noise) 5. Replace Cassette #4 if the same symptom recurs. 6. Replace the SF34 if the measure under 5 fails. 7. Replace the main borad if the measure under 6 fails.
424D200
Ten or more times of error in dispensing retrial.
1. Remove Cassette #4 and check note setting. 2. Check the operation of SF34 note separation solenoid. (SOL6) 3. Check the separation motor (HM8) for any abnormal action. (i.e. noise) 4. Replace Cassette #4 if the same symptom recurs. 5. Replace the SF34 if the measure under 4 fails.
424CD00
Cassette displaced during dispensing.
1. Remove Cassette #4 and put it back. 2. Check the cassette#4 for correct locking.
Problem Description
Troubleshooting 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the note size : Acceptable range 60 to 80 2. Conduct note class setting via calibration or note class DB if the notes are ok
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548
Error Code manual
CDU10 - Error Code List
Problem Code 424CC00
Total rejection count is 20 or more.
424CB00
Continuous rejection by thin notes.
424CA00
Problem Description
Troubleshooting 1. Remove Cassette #4 and check note setting. 2. Check the operation of SF34 note separation solenoid. (SOL6) 3. Check the separation motor (HM8) for any abnormal action. (i.e. noise) 4. Replace Cassette #4 if the same symptom recurs. 5. Replace the SF34 if the measure under 4 fails.
"1. Check whether the quality of rejected notes is poor.2. Clean the double detect sensor and execute sensor calibration..3. Replace the main body if the same error continues." Continuous rejection by the notes from invalid cassette 1. Remove Cassette #4 and check note setting. that has not been designated. 2. Check the operation of SF34 note separation solenoid (SOL6). 3. Replace SF34 if the same symptom recurs.
424C900
Continuous rejection by invalid thickness notes.
"1. Check whether the quality of rejected notes is poor.2. Clean the double detect sensor and execute sensor calibration..3. Replace the main body if the same error continues." 1. Remove Cassette #4 and check note setting. 2. Check the operation of SF34 note separation solenoid (SOL6). 3. Replace Cassette #4 if the same symptom recurs. 4. Replace the SF34 module if the measure under 3 fails.
424C800
Continuous rejection by unknown reason.
424C700
Continuous rejection by perforated notes.
1. Remove Cassette #4 and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails.
424C600
Continuous rejection by half notes.
1. Remove Cassette #4 and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace Cassette #4 if the same symptom recurs. 4. Replace the SF34 module if the measure under 3 fails.
424C500
Continuous rejection by skewed notes.
"1. Check whether the notes in the cassette 4 are set properly.2. Clean if any residue or contamination on HS003A/B sensors.3. Replace cassette 4 with new one if the same error continues.4. Replace the SF34 module even if the new cassette doesn't fix the error."
424C400
Continuous rejection by invalid note intervals.
1. Remove Cassette #4 and check note setting. 2. Check the operation of SF34 note separation solenoid (SOL6). 3. Replace Cassette #4 if the same symptom recurs. 4. Replace the SF34 module if the measure under 3 fails.
424C300
Continuous rejection by short length notes.
1. Check the rejected notes. 2. Check that note class setting is correct at Cassette #4 if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette #4.
424C200
Continuous rejection by long length notes.
1. Check the rejected notes. 2. Check that note class setting is correct at Cassette #4 if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette #4.
424AD00
SF Solenoid Echo Error.
424AC00
HSx01 JAM.
424A900 424A200
Dispense requested for a cassette that needs note calibration. Cassette empty.
1. Check the SF solenoid (SOL6) for correct assembly. 2. Check the solenoid (SOL6) cable connection. 3. Replace SF34 if the same symptom recurs. 1. Open SF34 and remove the jam from the pick-up control part. 2. Remove Cassette #4 and check the shutter section. 3. Check the HS401 Sensor cable. 4. Replace SF34 if the same symptom recurs. 1. Conduct note class setting via calibration or note class DB. "1. Confirm whether there are notes in the cassette 4.2. Clean any residue or contamination on HS404 sensor and check whether the assembly condition of it is firm and tight.3. Check whether the motor (HM16) is working during initialization through supervisor function in VDM.4. Replace cassette 4 with new one if the same error continues.5. Replace the SF34 module even if the new cassette doesn't fix the error."
© Hyosung TNS Inc. All Rights Reserved.
549
Error Code manual
Problem Code 424A100
CDU10 - Error Code List
Problem Description
Troubleshooting
HSx02 had not been light state, during cassette-pushplate operation.
"1. Check whether notes in cassette 4 is set properly.2. Clean if any contamination on HS402 and check whether the assembly condition of it is firm and tight.3. Check whether the motor (HM16) is working during initialization through supervisor function in VDM.4. Replace the cassette 4 if the same error continues.5. Replace the SF34 module even if the new cassette doesn't fix the error."
424A000
Miss Feed.
"1. Confirm whether there are notes in the cassette 4.2. Clean any residue or contamination on HS401 and HS402 sensors and check whether the assembly condition of them is firm and tight.3. Check whether the motors (HM08, HM16) are working during initialization through supervisor function in VDM.4. Check whether the solenoid (SOL6) is working during initialization through supervisor function in VDM. 5. Replace cassette 4 with new one if the same error continues.6. Replace the SF34 module even if the new cassette doesn't fix the error."
4248100
Cassette operating time out - No response as to whether the action was successful or not. Time out at starting - No response as to whether the action was successful or not. Error in designating the number of notes to be dispensed from the cassette. (outside 1 to 100)
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the number of notes to be dispensed from Cassette #4. (100 max.) 2. Check the final version of VDM, SP and EP, and update if necessary..
4243000
Dispense command received for a missing cassette.
1. Remove Cassette #4 and put it back. 2. Check Cassette #4 connection cable. 3. Replace Cassette #4 if the measures under 1 and 2 above fail. 4. Replace the CDU main board if the same symptom recurs.
4242200
An abnormal code executed during program running.
4241000
NAND Flash R/W Error.
423E900
HS002B JAM - JAM Task.
423E800
HS002A JAM - JAM Task.
423E700
HS003B JAM - JAM Task.
423E600
HS003A JAM - JAM Task.
423E500
HS101 JAM - JAM Task.
423E400
HS201 JAM - JAM Task.
423E300
HS301 JAM - JAM Task.
423E200
HS401 JAM - JAM Task.
423E100
HS501 JAM - JAM Task.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization)
4248000 4243300
© Hyosung TNS Inc. All Rights Reserved.
550
Error Code manual
CDU10 - Error Code List
Problem Code 423E000
HS601 JAM - JAM Task.
423D600
Note Size Min/Max Error.
423D500 423D400
Note Size No Set Error. More stacked than requesteded for the dispensing.
1. Conduct note class setting via calibration or note class DB. 1. Check sensors HS001, HS003 and HS004. 2. Remove cassette#3 and check note setting. 3. Check the operation of SF34 note separation solenoid. (SOL5) 4. Check the separation motor (HM8) for any abnormal action. (i.e. noise) 5. Replace Cassette #3 if the same symptom recurs. 6. Replace the SF34 if the measure under 5 fails. 7. Replace the main borad if the measure under 6 fails.
423D200
Ten or more times of error in dispensing retrial.
1. Remove Cassette #3 and check note setting. 2. Check the operation of SF34 note separation solenoid. (SOL5) 3. Check the separation motor (HM8) for any abnormal action. (i.e. noise) 4. Replace Cassette #3 if the same symptom recurs. 5. Replace the SF34 if the measure under 4 fails.
423CD00
Cassette displaced during dispensing.
423CC00
Total rejection count is 20 or more.
1. Remove Cassette #3 and put it back. 2. Check the cassette#3 for correct locking. 1. Remove Cassette #3 and check note setting. 2. Check the operation of SF34 note separation solenoid. (SOL5) 3. Check the separation motor (HM8) for any abnormal action. (i.e. noise) 4. Replace Cassette #3 if the same symptom recurs. 5. Replace the SF34 if the measure under 4 fails.
423CB00
Continuous rejection by thin notes.
423CA00
Problem Description
Troubleshooting 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the note size : Acceptable range 60 to 80 2. Conduct note class setting via calibration or note class DB if the notes are ok
1. Check the rejected notes. 2. Clean the double detecting sensor section and conduct sensor calibration if nothing wrong with the notes. 3. Replace the main body if the same symptom recurs. Continuous rejection by the notes from invalid cassette 1. Remove Cassette #3 and check note setting. that has not been designated. 2. Check the operation of SF34 note separation solenoid (SOL5). 3. Replace SF34 if the same symptom recurs.
423C900
Continuous rejection by invalid thickness notes.
1. Check the rejected notes. 2. Clean the double detecting sensor section and conduct sensor calibration if nothing wrong with the notes. 3. Replace the main body if the same symptom recurs. 1. Remove Cassette #3 and check note setting. 2. Check the operation of SF34 note separation solenoid (SOL5). 3. Replace Cassette #3 if the same symptom recurs. 4. Replace the SF34 module if the measure under 3 fails.
423C800
Continuous rejection by unknown reason.
423C700
Continuous rejection by perforated notes.
1. Remove Cassette #3 and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails.
423C600
Continuous rejection by half notes.
1. Remove Cassette #3 and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace Cassette #3 if the same symptom recurs. 4. Replace the SF34 module if the measure under 3 fails.
423C500
Continuous rejection by skewed notes.
"1. Check whether the notes in the cassette 3 are set properly.2. Clean if any residue or contamination on HS003A/B sensors.3. Replace cassette 3 with new one if the same error continues.4. Replace the SF34 module even if the new cassette doesn't fix the error."
© Hyosung TNS Inc. All Rights Reserved.
551
Error Code manual
CDU10 - Error Code List
Problem Code 423C400
Continuous rejection by invalid note intervals.
1. Remove Cassette #3 and check note setting. 2. Check the operation of SF34 note separation solenoid (SOL5). 3. Replace Cassette #3 if the same symptom recurs. 4. Replace the SF34 module if the measure under 3 fails.
423C300
Continuous rejection by short length notes.
1. Check the rejected notes. 2. Check that note class setting is correct at Cassette #3 if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette #3.
423C200
Continuous rejection by long length notes.
1. Check the rejected notes. 2. Check that note class setting is correct at Cassette #3 if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette #3.
423AD00
SF Solenoid Echo Error.
423AC00
HSx01 JAM.
423A900 423A200
Dispense requested for a cassette that needs note calibration. Cassette empty.
"1. Check whether the SF solenoid (SOL5) assembly is correct.2. Check whether the solenoid (SOL5) cable connection is firm and tight.3. Replace SF34 if the same error continues." 1. Open SF34 and remove the jam from the pick-up control part. 2. Remove Cassette #3 and check the shutter section. 3. Check the HS301 Sensor cable. 4. Replace SF34 if the same symptom recurs. 1. Conduct note class setting via calibration or note class DB. "1. Confirm whether there are notes in the cassette 3.2. Clean any residue or contamination of HS304 sensor and check whether the assembly condition of it is firm and tight.3. Check whether the motor (HM15) is working through supervisor function in VDM.4. Replace cassette 3 with new one if the same error continues.5. Replace the SF34 module even if the new cassette doesn't fix the error."
423A100
HSx02 had not been light state, during cassette-pushplate operation.
"1. Check whether notes in cassette 3 is set properly.2. Clean if any contamination on HS302 and check whether the assembly condition of it is firm and tight.3. Check whether the motor (HM15) is working during initialization through supervisor function in VDM.4. Replace the cassette 3 if the same error continues.5. Replace the SF34 module even if the new cassette doesn't fix the error."
423A000
Miss Feed.
"1. Confirm whether there are notes in the cassette 3.2. Clean any residue or contamination on HS301 and HS302 sensors and check whether the assembly condition of them is firm and tight.3. Check whether the motors (HM08, HM15) are working during initialization through supervisor function in VDM.4. Check whether the solenoid (SOL5) is working during initialization through supervisor function in VDM. 5. Replace cassette 3 with new one if the same error continues.6. Replace the SF34 module even if the new cassette doesn't fix the error."
4238100
Cassette operating time out - No response as to whether the action was successful or not. Time out at starting - No response as to whether the action was successful or not. Error in designating the number of notes to be dispensed from the cassette. (outside 1 to 100)
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the number of notes to be dispensed from Cassette #3. (100 max.) 2. Check the final version of VDM, SP and EP, and update if necessary..
4233000
Dispense command received for a missing cassette.
1. Remove Cassette #3 and put it back. 2. Check Cassette #3 connection cable. 3. Replace Cassette #3 if the measures under 1 and 2 above fail. 4. Replace the CDU main board if the same symptom recurs.
4232200
An abnormal code executed during program running.
4231000
NAND Flash R/W Error.
422E900
HS002B JAM - JAM Task.
422E800
HS002A JAM - JAM Task.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part.
4238000 4233300
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
552
Error Code manual
CDU10 - Error Code List
Problem Code 422E700
HS003B JAM - JAM Task.
422E600
HS003A JAM - JAM Task.
422E500
HS101 JAM - JAM Task.
422E400
HS201 JAM - JAM Task.
422E300
HS301 JAM - JAM Task.
422E200
HS401 JAM - JAM Task.
422E100
HS501 JAM - JAM Task.
422E000
HS601 JAM - JAM Task.
422D600
Note Size Min/Max Error.
422D500 422D400
Note Size No Set Error. More stacked than requesteded for the dispensing.
1. Conduct note class setting via calibration or note class DB. 1. Check sensors HS001, HS003 and HS004. 2. Remove cassette#2 and check note setting. 3. Check the operation of SF12 note separation solenoid. (SOL4) 4. Check the separation motor (HM7) for any abnormal action. (i.e. noise) 5. Replace Cassette #2 if the same symptom recurs. 6. Replace the SF12 if the measure under 5 fails. 7. Replace the main borad if the measure under 6 fails.
422D200
Ten or more times of error in dispensing retrial.
1. Remove Cassette #2 and check note setting. 2. Check the operation of SF12 note separation solenoid. (SOL4) 3. Check the separation motor (HM7) for any abnormal action. (i.e. noise) 4. Replace Cassette #2 if the same symptom recurs. 5. Replace the SF12 if the measure under 4 fails.
422CD00
Cassette displaced during dispensing.
422CC00
Total rejection count is 20 or more.
1. Remove Cassette #2 and put it back. 2. Check the cassette#2 for correct locking. 1. Remove Cassette #2 and check note setting. 2. Check the operation of SF12 note separation solenoid. (SOL4) 3. Check the separation motor (HM7) for any abnormal action. (i.e. noise) 4. Replace Cassette #2 if the same symptom recurs. 5. Replace the SF12 if the measure under 4 fails.
422CB00
Continuous rejection by thin notes.
422CA00
Problem Description
Troubleshooting 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the note size : Acceptable range 60 to 80 2. Conduct note class setting via calibration or note class DB if the notes are ok
1. Check the rejected notes. 2. Clean the double detecting sensor section and conduct sensor calibration if nothing wrong with the notes. 3. Replace the main body if the same symptom recurs. Continuous rejection by the notes from invalid cassette 1. Remove Cassette #2 and check note setting. that has not been designated. 2. Check the operation of SF12 note separation solenoid (SOL4). 3. Replace SF12 if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
553
Error Code manual
CDU10 - Error Code List
Problem Code 422C900
Continuous rejection by invalid thickness notes.
422C800
Continuous rejection by unknown reason.
422C700
Continuous rejection by perforated notes.
1. Remove Cassette #2 and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails.
422C600
Continuous rejection by half notes.
1. Remove Cassette #2 and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace Cassette #2 if the same symptom recurs. 4. Replace the SF12 module if the measure under 3 fails.
422C500
Continuous rejection by skewed notes.
"1. Check whether the notes in the cassette 2 are set properly.2. Clean if any residue or contamination on HS003A/B sensors.3. Replace cassette 2 with new one if the same error continues.4. Replace the SF12 module even if the new cassette doesn't fix the error."
422C400
Continuous rejection by invalid note intervals.
1. Remove Cassette #2 and check note setting. 2. Check the operation of SF12 note separation solenoid (SOL4). 3. Replace Cassette #2 if the same symptom recurs. 4. Replace the SF12 module if the measure under 3 fails.
422C300
Continuous rejection by short length notes.
1. Check the rejected notes. 2. Check that note class setting is correct at Cassette #2 if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette #2.
422C200
Continuous rejection by long length notes.
1. Check the rejected notes. 2. Check that note class setting is correct at Cassette #2 if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette #2.
422AD00
SF Solenoid Echo Error.
422AC00
HSx01 JAM.
422A900 422A200
Dispense requested for a cassette that needs note calibration. Cassette empty.
1. Check the SF solenoid (SOL4) for correct assembly. 2. Check the solenoid (SOL4) cable connection. 3. Replace SF12 if the same symptom recurs. 1. Open SF12 and remove the jam from the pick-up control part. 2. Remove Cassette #2 and check the shutter section. 3. Check the HS201 Sensor cable. 4. Replace SF12 if the same symptom recurs. 1. Conduct note class setting via calibration or note class DB. "1. Confirm whether there are notes in the cassette 2.2. Clean any residue or contamination on HS204 sensor and check whether the assembly condition of it is firm and tight.3. Check whether the motor (HM14) is working during initialization through supervisor function in VDM.4. Replace cassette 2 with new one if the same error continues.5. Replace the SF12 module even if the new cassette doesn't fix the error."
422A100
HSx02 had not been light state, during cassette-pushplate operation.
"1. Check whether notes in cassette 2 is set properly.2. Clean if any contamination on HS202 and check whether the assembly condition of it is firm and tight.3. Check whether the motor (HM14) is working during initialization through supervisor function in VDM.4. Replace the cassette 2 if the same error continues.5. Replace the SF12 module even if the new cassette doesn't fix the error."
422A000
Miss Feed.
"1. Confirm whether there are notes in the cassette 2.2. Clean any residue or contamination on HS201 and HS202 sensors and check whether the assembly condition of them is firm and tight.3. Check whether the motors (HM07, HM14) are working during initialization through supervisor function in VDM.4. Check whether the solenoid (SOL4) is working during initialization through supervisor function in VDM. 5. Replace cassette 2 with new one if the same error continues.6. Replace the SF12 module even if the new cassette doesn't fix the error."
Problem Description
Troubleshooting "1. Check whether the quality of rejected notes is poor.2. Clean the double detect sensor and execute sensor calibration..3. Replace the main body if the same error continues." 1. Remove Cassette #2 and check note setting. 2. Check the operation of SF12 note separation solenoid (SOL4). 3. Replace Cassette #2 if the same symptom recurs. 4. Replace the SF12 module if the measure under 3 fails.
© Hyosung TNS Inc. All Rights Reserved.
554
Error Code manual
Problem Code 4228100
CDU10 - Error Code List
Problem Description
Troubleshooting
Cassette operating time out - No response as to whether the action was successful or not. Time out at starting - No response as to whether the action was successful or not. Error in designating the number of notes to be dispensed from the cassette. (outside 1 to 100)
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the number of notes to be dispensed from Cassette #2. (100 max.) 2. Check the final version of VDM, SP and EP, and update if necessary..
4223000
Dispense command received for a missing cassette.
1. Remove Cassette #2 and put it back. 2. Check Cassette #2 connection cable. 3. Replace Cassette #2 if the measures under 1 and 2 above fail. 4. Replace the CDU main board if the same symptom recurs.
4222200
An abnormal code executed during program running.
4221000
NAND Flash R/W Error.
421E900
HS002B JAM - JAM Task.
421E800
HS002A JAM - JAM Task.
421E700
HS003B JAM - JAM Task.
421E600
HS003A JAM - JAM Task.
421E500
HS101 JAM - JAM Task.
421E400
HS201 JAM - JAM Task.
421E300
HS301 JAM - JAM Task.
421E200
HS401 JAM - JAM Task.
421E100
HS501 JAM - JAM Task.
421E000
HS601 JAM - JAM Task.
421D600
Note Size Min/Max Error.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the note size : Acceptable range 60 to 80 2. Conduct note class setting via calibration or note class DB if the notes are ok
421D500 421D400
Note Size No Set Error. More stacked than requesteded for the dispensing.
4228000 4223300
1. Conduct note class setting via calibration or note class DB. 1. Check sensors HS001, HS003 and HS004. 2. Remove cassette#1 and check note setting. 3. Check the operation of SF12 note separation solenoid. (SOL3) 4. Check the separation motor (HM7) for any abnormal action. (i.e. noise) 5. Replace Cassette #1 if the same symptom recurs. 6. Replace the SF12 if the measure under 5 fails. 7. Replace the main borad if the measure under 6 fails.
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555
Error Code manual
CDU10 - Error Code List
Problem Code 421D200
Ten or more times of error in dispensing retrial.
"1. Confirm whether the notes in the cassette 1 are properly stacked and in good condition.2. Check whether the SF note separation solenoid (SOL 3)is working during initialization through supervisor function in VDM.3. Check whether the separation motor (HM7) is working without noise during initialization through supervisor function in VDM.4. Replace the cassette 1 with new one if the same error continues.5. Replace the SF module even if the new cassette doesn't fix the error."
421CD00
Cassette displaced during dispensing.
421CC00
Total rejection count is 20 or more.
1. Remove Cassette #1 and put it back. 2. Check the cassette#1 for correct locking. "1. Check whether notes in cassette 1 are set properly.2. Check whether SF12 note separation solenoid (SOL3) is working.3. Check whether the separation motor (HM7) is working properly, i.e. noise.4. Replace Cassette 1 if the same error continues.5. Replace the SF12 even if the new cassette doesn't fix the error."
421CB00
Continuous rejection by thin notes.
421CA00
Problem Description
Troubleshooting
"1. Check whether the quality of rejected notes is poor.2. Clean the double detect sensor and execute sensor calibration..3. Replace the main body if the same error continues." Continuous rejection by the notes from invalid cassette 1. Remove Cassette #1 and check note setting. that has not been designated. 2. Check the operation of SF12 note separation solenoid (SOL3). 3. Replace SF12 if the same symptom recurs.
421C900
Continuous rejection by invalid thickness notes.
1. Check the rejected notes. 2. Clean the double detecting sensor section and conduct sensor calibration if nothing wrong with the notes. 3. Replace the main body if the same symptom recurs. 1. Remove Cassette #1 and check note setting. 2. Check the operation of SF12 note separation solenoid (SOL3). 3. Replace Cassette #1 if the same symptom recurs. 4. Replace the SF12 module if the measure under 3 fails.
421C800
Continuous rejection by unknown reason.
421C700
Continuous rejection by perforated notes.
1. Remove Cassette #1 and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails.
421C600
Continuous rejection by half notes.
1. Remove Cassette #1 and check note setting. 2. Check HS003A/B sensor for any contamination and clean it if necessary. 3. Replace Cassette #1 if the same symptom recurs. 4. Replace the SF12 module if the measure under 3 fails.
421C500
Continuous rejection by skewed notes.
"1. Check whether the notes in the cassette 1 are set properly.2. Clean if any residue or contamination on HS003A/B sensors.3. Replace cassette 1 with new one if the same error continues.4. Replace the SF12 module even if the new cassette doesn't fix the error."
421C400
Continuous rejection by invalid note intervals.
1. Remove Cassette #1 and check note setting. 2. Check the operation of SF12 note separation solenoid (SOL3). 3. Replace Cassette #1 if the same symptom recurs. 4. Replace the SF12 module if the measure under 3 fails.
421C300
Continuous rejection by short length notes.
1. Check the rejected notes. 2. Check that note class setting is correct at Cassette #1 if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette #1.
421C200
Continuous rejection by long length notes.
1. Check the rejected notes. 2. Check that note class setting is correct at Cassette #1 if the notes are ok. 3. Conduct note class setting via calibration or note class DB for Cassette #1.
421AD00
SF Solenoid Echo Error.
421AC00
HSx01 JAM.
421A900
Dispense requested for a cassette that needs note calibration.
1. Check the SF solenoid (SOL3) for correct assembly. 2. Check the solenoid (SOL3) cable connection. 3. Replace SF12 if the same symptom recurs. 1. Open SF12 and remove the jam from the pick-up control part. 2. Remove Cassette #1 and check the shutter section. 3. Check the HS101 Sensor cable. 4. Replace SF12 if the same symptom recurs. 1. Conduct note class setting via calibration or note class DB.
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556
Error Code manual
Problem Code 421A200
CDU10 - Error Code List
Problem Description
Troubleshooting
Cassette empty.
"1. Confirm whether there are notes in the cassette 1.2. Clean any residue or contamination on HS104 sensor and check whether the assembly condition of it is firm and tight.3. Check whether the motor (HM13) is working during initialization through supervisor function in VDM.4. Replace cassette 1 with new one if the same error continues.5. Replace the SF12 module even if the new cassette doesn't fix the error."
421A100
HSx02 had not been light state, during cassette-pushplate operation.
"1. Check whether notes in cassette 1 is set properly.2. Clean if any contamination on HS102 and check whether the assembly condition of it is firm and tight.3. Check whether the motor (HM13) is working during initialization through supervisor function in VDM.4. Replace the cassette 1 if the same error continues.5. Replace the SF12 module even if the new cassette doesn't fix the error."
421A000
Miss Feed.
"1. Confirm whether there are notes in the cassette 1.2. Clean any residue or contamination on HS101 and HS102 sensors and check whether the assembly condition of them is firm and tight.3. Check whether the motors (HM07, HM13) are working during initialization through supervisor function in VDM.4. Replace cassette 1 with new one if the same error continues.5. Replace the SF12 module even if the new cassette doesn't fix the error."
4218100
Cassette operating time out - No response as to whether the action was successful or not. Time out at starting - No response as to whether the action was successful or not. Error in designating the number of notes to be dispensed from the cassette. (outside 1 to 100)
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the number of notes to be dispensed from Cassette #1. (100 max.) 2. Check the final version of VDM, SP and EP, and update if necessary..
4213000
Dispense command received for a missing cassette.
1. Remove Cassette #1 and put it back. 2. Check Cassette #1 connection cable. 3. Replace Cassette #1 if the measures under 1 and 2 above fail. 4. Replace the CDU main board if the same symptom recurs.
4212200
An abnormal code executed during program running.
4211000
NAND Flash R/W Error.
420ED00
HS004 Light JAM.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. "1. Open the double detect sensor guide and the reject gate, and remove if any jam in them.2. Remove if any jam in the bill path into RJ/RT box.3. Check whether the reject gate is lifted to reject position or the HS001 sensor is protruded. If so, adjust them to normal position.4. Check whether the tension of the belt is tight enough to revolve the pulley.5. Remove if any jam or residue in the bill transport."
420EC00
HS001 Light JAM.
"1. Open the double detect sensor guide and the reject gate, and remove if any jam in them.2. Check whether the reject gate is lifted to reject position or the HS001 sensor is protruded. If so, adjust them to normal position.3. Check whether the tension of the belt is tight enough to revolve the pulley.4. Remove if any jam or residue in the bill transport."
420EB00
HS004 JAM.
"1. Remove if any jam from the reject box entrance.2. Check whether the HS004 sensor cable connection is firm and tight.3. Clean the sensor part."
420EA00
HS001 JAM.
420E900
HS002B JAM - JAM Task.
420E800
HS002A JAM - JAM Task.
420E700
HS003B JAM - JAM Task.
1. Remove the jam from the Reject Gate. 2. Check the HS001 Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization)
4218000 4213300
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557
Error Code manual
CDU10 - Error Code List
Problem Code 420E600
HS003A JAM - JAM Task.
420E500
HS101 JAM - JAM Task.
420E400
HS201 JAM - JAM Task.
"1. Open SF12 and remove if any jam in the separation control module.2. Check the HS201 sensor cable connection whether it is firm and tight.3. Clean the sensor section and execute sensor auto-dimming that is automatically performed during initialization."
420E300
HS301 JAM - JAM Task.
"1. Open SF34 module and remove if any jam from the separation control module.2. Check whether the HS301 sensor cable connection is firm and tight.3. Clean the sensor section and execute sensor auto-dimming that is automatically performed during initialization."
420E200
HS401 JAM - JAM Task.
420E100
HS501 JAM - JAM Task.
420E000
HS601 JAM - JAM Task.
420DA00
Values for HS002A and HS002B are outside the available range.
1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the double detecting sensor guide for correct locking. 2. Clean the double detecting sensor section and conduct calibration.
420D900
Large gap between HS003A and HS003B.
420D800
More notes are stacked than the total requested.
420D700
Fewer notes are stacked than the total requested.
1. Check sensors HS001, HS003 and HS004. 2. Remove the cassette and check note setting. 3. Check the operation of the SF note separation solenoids. (SOL 3 to 8) 4. Check the separation motors (HM7 to 9) for any abnormal action. (i.e. noise) 5. Replace the Cassette if the same symptom recurs. 6. Replace the SF section if the measure under 5 fails. 7. Replace the main borad if the measure under 6 fails.
420D600
Note Size Min/Max Error.
1. Check the note size : Acceptable range 60 to 80 2. Conduct note class setting via calibration or note class DB if the notes are ok
420D500 420D400
Note Size No Set Error. More stacked than requesteded for the dispensing.
1. Conduct note class setting via calibration or note class DB. 1. Check sensors HS001, HS003 and HS004. 2. Remove the cassette and check note setting. 3. Check the operation of the SF note separation solenoids. (SOL 3 to 8) 4. Check the separation motors (HM7 to 9) for any abnormal action. (i.e. noise) 5. Replace the Cassette if the same symptom recurs. 6. Replace the SF section if the measure under 5 fails. 7. Replace the main borad if the measure under 6 fails.
Problem Description
Troubleshooting 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) "1. Open SF12 module and remove if any jam from the separation control module.2. Check whether the HS101 sensor cable connection is firm and tight.3. Clean the sensor section and execute sensor auto-dimming that is automatically performed during initialization."
1. Check the note condition. 2. If they are OK, clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check sensors HS001, HS003 and HS004. 2. Remove the cassette and check note setting. 3. Check the operation of the SF note separation solenoids. (SOL 3 to 8) 4. Check the separation motors (HM7 to 9) for any abnormal action. (i.e. noise) 5. Replace the Cassette if the same symptom recurs. 6. Replace the SF section if the measure under 5 fails. 7. Replace the main borad if the measure under 6 fails.
© Hyosung TNS Inc. All Rights Reserved.
558
Error Code manual
CDU10 - Error Code List
Problem Code 420D200
Ten or more times of error in dispensing retrial.
"1. Confirm whether the notes in the cassette are properly stacked and in good condition.2. Check whether the SF note separation solenoids (SOL 3 to 8) are working during initialization through supervisor function in VDM.3. Check whether the separation motors (HM7 to 9) are working without noise during initialization through supervisor function in VDM.4. Replace the cassette with new one if the same error continues.5. Replace the SF module even if the new cassette doesn't fix the error."
420D000
The number of notes does not match after dispensing.
420CC00
Total rejection count is 20 or more.
1. Check sensors HS001, HS003 and HS004. 2. Replace the main board. 1. Remove the cassette and check note setting. 2. Check the operation of the SF note separation solenoids. (SOL 3 to 8) 3. Check the separation motors (HM7 to 9) for any abnormal action. (i.e. noise) 4. Replace the Cassette if the same symptom recurs. 5. Replace the SF section if the measure under 4 fails.
420B300
Shutter closing immediately after open success. (caused by motor step-out)
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Replace the throad module if the same symptom recurs.
420B200
The two shutter sensors have darkened at the same time.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Replace the throad module if the same symptom recurs.
420B100
Shutter Open Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
420B000
Shutter Close Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
420AC00
HSx01 JAM.
"1. Open SF and remove if any jam from the separation control module.2. Remove the cassette and check whether the cassette shutter is correct.3. Check whether the HSx01 sensor cable connection is firm and tight.4. Replace SF12, SF34 or SF5 module respectably according to jam position if the same error continues."
420A600
Dispense command for other cassettes than set.
1. Check the CDU information. (Set the number of cassettes.) 2. Set CDU information again. 3. Turn the power off and on and try the command again. 4. Check the command from SP. 5. Replace the CDU main board if the same symptom recurs.
4209300
SOL002 Gate Act-Off Error.
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
4209100
NO RJRT box.
1. Check that the Reject/Retract box is in place. 2. Check the HS019 Sensor for normal operation and any losse or wrong assembly. 3. Check HS019 cable connection. 4. Replace the main body if the same symptom recurs.
Problem Description
Troubleshooting
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559
Error Code manual
Problem Code 4209000
4208700 4208500 4208300 4208100 4208000 4206500
4204500
4203700
CDU10 - Error Code List
Problem Description
Troubleshooting
SOL002 did not "ON" operate. (Sensor is not able to confirm.)
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 5. Replace the main body if the same symptom recurs.
Carriage BF Stopper Move time out - No response as to whether the action was successful or not. Carriage Home Position time out - No response as to whether the action was successful or not. Carriage Grab operating time out - No response as to whether the action was successful or not. Cassette operating time out - No response as to whether the action was successful or not. Time out at starting - No response as to whether the action was successful or not. The carriage is not in an appropriate position to execute the command.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
HS005 JAM. (not occurred after V01.00.10)
1. Remove the jam within the carriage. 2. Remove contamination from the HS005 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails. Error in designating the number of notes for calibration. 1. Check the number of notes to be dispensed (6-20). (outside 6 to 20) 2. Check the final version of AP, SP and EP, and update if necessary..
4203600
Errors from the previous command execution not cleared.
4203400
Dispense command received where the nuber of notes 1. Check the combined number of notes to be dispensed. requested for individual cassettes does not match the 2. Check the final version of AP, SP and EP, and update if necessary.. total. Calibration command received for multiple cassettes. 1. Check whether only a single cassette has been ordered to dispense. 2. Check the final version of VDM, SP and EP, and update if necessary..
4203200
1. Turn the power off and on and check that it operates normally. 2. Check the final version of AP, SP and EP, and update if necessary..
4203100
Error in designating the total number of notes to be dispensed. (outside 1 to 100)
1. Check the total number of notes to be dispensed (1 to 100). 2. Check the final version of AP, SP and EP, and update if necessary..
4202C00
Main EEPROM is full.
4202A00
Incorrect CDU 10 setting.
4201000
NAND Flash R/W Error.
41C2300
USB CRC error.
41C2200
An abnormal code executed during program running.
4199200
Solenoid 2 Echo Error.
4192A00
Incorrect CDU 10 setting.
4192200
An abnormal code executed during program running.
1. Turn the power off and on and try the command again. 2. Set CDU information again. 3. Replace the CDU main board if the same symptom recurs. 1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. If it doesn't, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the solenoid (SOL2) cable connection. 2. Check the solenoid (SOL2) for any loose or wrong assembly. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the same symptom recurs. 1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs.
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560
Error Code manual
Problem Code 4189300
CDU10 - Error Code List
Problem Description
Troubleshooting
SOL002 Gate Act-Off Error.
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
4189000
SOL002 did not "ON" operate. (Sensor is not able to confirm.)
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 5. Replace the main body if the same symptom recurs.
4188700
4187500
Carriage BF Stopper Move time out - No response as to whether the action was successful or not. Carriage Home Position time out - No response as to whether the action was successful or not. Not a note of the size that can be handled by the BF stopper. Notes missing from inside the carriage.
4187400
BF stopper failure.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the note class setting. 2. Conduct calibration again for the note class. 1. Check HS005 for any loose or wrong assembly. 2. Check HS013 and HS 014 for any loose or wrong assembly. 3. Check HS011 for any loose or wrong assembly. 4. Replace the main body if the same symptom recurs. 1. Check HS016 for any contamination and any losse or wrong assembly. 2. Check the cable connection at HS016. 3. Check the BF Stopper Motor(HM05) for normal operation. 4. Replace the main body if the same symptom recurs.
4187300
Error in the operation of the carriage driving motor. (timeout)
1. Check HS009,HS010,HS011 and HS020 for any contamination and any losse or wrong assembly. 2. Check the cable connection at HS009,HS010,HS011 and HS020. 3. Check the carriage motor (HM03) for normal operation. 4. Replace the main body if the same symptom recurs.
4187100
No carriage within the rotor.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensor (HS020) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4186900
Rotor movement error. (Timeout)
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensor (HS020) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4186500
The carriage is not in an appropriate position to execute the command.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4186400
Rotor failed to move to Retract position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4186300
Rotor failed to move to Center Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4186200
Rotor failed to move to Rear Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4188500 4187A00
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561
Error Code manual
CDU10 - Error Code List
Problem Code 4186100
Rotor failed to move to Front Delivery position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4186000
Rotor failed to return home position.
1. Remove jam from the rotor. 2. Remove any contamination from the home position sensors (HS007,HS008) and check for any loose assembly. 3. Check the rotor motor (HM002) cable. 4. Replace the CDU main board if the same symptom recurs. 5. Replace the main body if the measure under 4 fails.
4182A00
Incorrect CDU 10 setting.
4182200
An abnormal code executed during program running.
417ED00
HS004 Light JAM.
1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Remove the jam from the reject and retract path. 3. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 4. Check the tension of the moving path. 5. Clean the moving path.
417EC00
HS001 Light JAM.
1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 3. Check the tension of the moving path. 4. Clean the moving path.
417EA00
HS001 JAM.
417E900
HS002B JAM - JAM Task.
417E800
HS002A JAM - JAM Task.
417E700
HS003B JAM - JAM Task.
417E600
HS003A JAM - JAM Task.
417E500
HS101 JAM - JAM Task.
417E400
HS201 JAM - JAM Task.
417E300
HS301 JAM - JAM Task.
417E200
HS401 JAM - JAM Task.
417E100
HS501 JAM - JAM Task.
1. Remove the jam from the Reject Gate. 2. Check the HS001 Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization)
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
562
Error Code manual
CDU10 - Error Code List
Problem Code 417E000
HS601 JAM - JAM Task.
4178C00
Notes spilt four or more time during initialization.
4175E00
Outside the Double Detecting Sensor maximum value.
1. Check the double detecting sensor (HS002) cable assembly. 2. Remove contamination from the double detecting sensor (HS002). 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails.
4175D00
Outside the Double Detecting Sensor minimum value.
4175C00
Double Detecting Sensor Unplug Error.
4175800
Reject Gate Solenoid Echo Error.
4175600
Constant speed error from the main motor. (deviating from the constant speed during operation)
1. Check the double detecting sensor (HS002) cable assembly. 2. Replace the CDU main board if the same symptom recurs. 3. Replace the main body if the measure under 2 fails. 1. Check the double detecting sensor (HS002) cable assembly. 2. Replace the CDU main board if the same symptom recurs. 3. Replace the main body if the measure under 2 fails. 1. Check the Reject Gate for any lose or incorrect assembly. 2. Check the solenoid (SOL1) cable connection. 3. Replace the main body if the same symptom recurs. 1. Open SF12/SF34 and remove the jam from the moving path. 2. Remove the jam from the entrance of the reject box. 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4175500
Constant speed error at the main motor. (not 1. Open SF12/SF34 and remove the jam from the moving path. completing operation within 20 seconds from initial and 2. Remove the jam from the entrance of the reject box. 110 seconds from dispense) 3. Remove all cassettes and remove any residual notes from the feed modules. 4. Check the connection of the main motor (HM001) cable. 5. Check the HS015 Sensor cable. 6. Replace the main body if the same symptom recurs.
4172200
An abnormal code executed during program running.
416E900
HS002B JAM - JAM Task.
416E800
HS002A JAM - JAM Task.
416E700
HS003B JAM - JAM Task.
416E600
HS003A JAM - JAM Task.
416E500
HS101 JAM - JAM Task.
416E400
HS201 JAM - JAM Task.
416E300
HS301 JAM - JAM Task.
Problem Description
Troubleshooting 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Remove the whole cassette and put it back to ensure normal operation. 2. Check the HSx01 sensor for any contamination and any losse or wrong assembly. 3. Check the Pickup Solenoid (SOL 3 to 8) for normal operation 4. Replace pick-up control parts (SF12, SF34 and SF5) if the same symptom recurs.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization)
© Hyosung TNS Inc. All Rights Reserved.
563
Error Code manual
CDU10 - Error Code List
Problem Code 416E200
HS401 JAM - JAM Task.
416E100
HS501 JAM - JAM Task.
416E000
HS601 JAM - JAM Task.
416AD00
SF Solenoid Echo Error.
416AC00
HSx01 JAM.
416A100
HSx02 had not been light state, during cassette-pushplate operation.
4162200
An abnormal code executed during program running.
415E900
HS002B JAM - JAM Task.
415E800
HS002A JAM - JAM Task.
415E700
HS003B JAM - JAM Task.
415E600
HS003A JAM - JAM Task.
415E500
HS101 JAM - JAM Task.
415E400
HS201 JAM - JAM Task.
415E300
HS301 JAM - JAM Task.
415E200
HS401 JAM - JAM Task.
415E100
HS501 JAM - JAM Task.
415E000
HS601 JAM - JAM Task.
415AD00
SF Solenoid Echo Error.
Problem Description
Troubleshooting 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the SF solenoid (SOL8) for correct assembly. 2. Check the solenoid (SOL8) cable connection. 3. Replace SF56 if the same symptom recurs. 1. Open SF56 and remove the jam from the pick-up control part. 2. Remove Cassette #6 and check the shutter section. 3. Check the HS601 Sensor cable. 4. Replace SF56 if the same symptom recurs. 1. Check notes at Cassette #6. 2. Check the HS602 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM18) for normal operation. 4. Replace Cassette #6 if the same symptom recurs. 5. Replace the SF56 if the measure under 4 fails. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the SF solenoid (SOL7) for correct assembly. 2. Check the solenoid (SOL7) cable connection. 3. Replace SF5 if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
564
Error Code manual
Problem Code 415AC00
CDU10 - Error Code List
Problem Description
Troubleshooting
HSx01 JAM.
415A100
HSx02 had not been light state, during cassette-pushplate operation.
4152200
An abnormal code executed during program running.
414E900
HS002B JAM - JAM Task.
414E800
HS002A JAM - JAM Task.
414E700
HS003B JAM - JAM Task.
414E600
HS003A JAM - JAM Task.
414E500
HS101 JAM - JAM Task.
414E400
HS201 JAM - JAM Task.
414E300
HS301 JAM - JAM Task.
414E200
HS401 JAM - JAM Task.
414E100
HS501 JAM - JAM Task.
414E000
HS601 JAM - JAM Task.
414AD00
SF Solenoid Echo Error.
414AC00
HSx01 JAM.
414A100
HSx02 had not been light state, during cassette-pushplate operation.
4142200
An abnormal code executed during program running.
413E900
HS002B JAM - JAM Task.
1. Open SF5 and remove the jam from the pick-up control part. 2. Remove Cassette #5 and check the shutter section. 3. Check the HS501 Sensor cable. 4. Replace SF5 if the same symptom recurs. 1. Check notes at Cassette #5. 2. Check the HS502 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM17) for normal operation. 4. Replace Cassette #5 if the same symptom recurs. 5. Replace the SF5 if the measure under 4 fails. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the SF solenoid (SOL6) for correct assembly. 2. Check the solenoid (SOL6) cable connection. 3. Replace SF34 if the same symptom recurs. 1. Open SF34 and remove the jam from the pick-up control part. 2. Remove Cassette #4 and check the shutter section. 3. Check the HS401 Sensor cable. 4. Replace SF34 if the same symptom recurs. 1. Check notes at Cassette #4. 2. Check the HS402 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM16) for normal operation. 4. Replace Cassette #4 if the same symptom recurs. 5. Replace the SF34 if the measure under 4 fails. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part.
© Hyosung TNS Inc. All Rights Reserved.
565
Error Code manual
CDU10 - Error Code List
Problem Code 413E800
HS002A JAM - JAM Task.
413E700
HS003B JAM - JAM Task.
413E600
HS003A JAM - JAM Task.
413E500
HS101 JAM - JAM Task.
413E400
HS201 JAM - JAM Task.
413E300
HS301 JAM - JAM Task.
413E200
HS401 JAM - JAM Task.
413E100
HS501 JAM - JAM Task.
413E000
HS601 JAM - JAM Task.
413AD00
SF Solenoid Echo Error.
413AC00
HSx01 JAM.
413A100
HSx02 had not been light state, during cassette-pushplate operation.
4132200
An abnormal code executed during program running.
412E900
HS002B JAM - JAM Task.
412E800
HS002A JAM - JAM Task.
412E700
HS003B JAM - JAM Task.
412E600
HS003A JAM - JAM Task.
412E500
HS101 JAM - JAM Task.
Problem Description
Troubleshooting 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the SF solenoid (SOL5) for correct assembly. 2. Check the solenoid (SOL5) cable connection. 3. Replace SF34 if the same symptom recurs. 1. Open SF34 and remove the jam from the pick-up control part. 2. Remove Cassette #3 and check the shutter section. 3. Check the HS301 Sensor cable. 4. Replace SF34 if the same symptom recurs. 1. Check notes at Cassette #3. 2. Check the HS302 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM15) for normal operation. 4. Replace Cassette #3 if the same symptom recurs. 5. Replace the SF34 if the measure under 4 fails. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization)
© Hyosung TNS Inc. All Rights Reserved.
566
Error Code manual
CDU10 - Error Code List
Problem Code 412E400
HS201 JAM - JAM Task.
412E300
HS301 JAM - JAM Task.
412E200
HS401 JAM - JAM Task.
412E100
HS501 JAM - JAM Task.
412E000
HS601 JAM - JAM Task.
412AD00
SF Solenoid Echo Error.
412AC00
HSx01 JAM.
412A100
HSx02 had not been light state, during cassette-pushplate operation.
4122200
An abnormal code executed during program running.
411E900
HS002B JAM - JAM Task.
411E800
HS002A JAM - JAM Task.
411E700
HS003B JAM - JAM Task.
411E600
HS003A JAM - JAM Task.
411E500
HS101 JAM - JAM Task.
411E400
HS201 JAM - JAM Task.
411E300
HS301 JAM - JAM Task.
411E200
HS401 JAM - JAM Task.
411E100
HS501 JAM - JAM Task.
Problem Description
Troubleshooting 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the SF solenoid (SOL4) for correct assembly. 2. Check the solenoid (SOL4) cable connection. 3. Replace SF12 if the same symptom recurs. 1. Open SF12 and remove the jam from the pick-up control part. 2. Remove Cassette #2 and check the shutter section. 3. Check the HS201 Sensor cable. 4. Replace SF12 if the same symptom recurs. 1. Check notes at Cassette #2. 2. Check the HS202 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM14) for normal operation. 4. Replace Cassette #2 if the same symptom recurs. 5. Replace the SF12 if the measure under 4 fails. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization)
© Hyosung TNS Inc. All Rights Reserved.
567
Error Code manual
CDU10 - Error Code List
Problem Code 411E000
HS601 JAM - JAM Task.
411AD00
SF Solenoid Echo Error.
411AC00
HSx01 JAM.
411A100
HSx02 had not been light state, during cassette-pushplate operation.
4112200
An abnormal code executed during program running.
410ED00
HS004 Light JAM.
410EC00
HS001 Light JAM.
1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 3. Check the tension of the moving path. 4. Clean the moving path.
410EA00
HS001 JAM.
410E900
HS002B JAM - JAM Task.
410E800
HS002A JAM - JAM Task.
410E700
HS003B JAM - JAM Task.
410E600
HS003A JAM - JAM Task.
410E500
HS101 JAM - JAM Task.
410E400
HS201 JAM - JAM Task.
410E300
HS301 JAM - JAM Task.
410E200
HS401 JAM - JAM Task.
410E100
HS501 JAM - JAM Task.
1. Remove the jam from the Reject Gate. 2. Check the HS001 Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization)
Problem Description
Troubleshooting 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the SF solenoid (SOL3) for correct assembly. 2. Check the solenoid (SOL3) cable connection. 3. Replace SF12 if the same symptom recurs. 1. Open SF12 and remove the jam from the pick-up control part. 2. Remove Cassette #1 and check the shutter section. 3. Check the HS101 Sensor cable. 4. Replace SF12 if the same symptom recurs. 1. Check notes at Cassette #1. 2. Check the HS102 Sensor for any contamination and any losse or wrong assembly. 3. Check the motor (HM13) for normal operation. 4. Replace Cassette #1 if the same symptom recurs. 5. Replace the SF12 if the measure under 4 fails. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Remove the jam from the reject and retract path. 3. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 4. Check the tension of the moving path. 5. Clean the moving path.
© Hyosung TNS Inc. All Rights Reserved.
568
Error Code manual
Problem Code 410E000
CDU10 - Error Code List
Problem Description
Troubleshooting
HS601 JAM - JAM Task.
1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Replace the throad module if the same symptom recurs.
410B200
The two shutter sensors have darkened at the same time.
410B000
Shutter Close Error.
1. Check the HS017 and HS023 Sensor for any contamination and any losse or wrong assembly. 2. Check HS017 and HS023 sensor cables for correct assembly. 3. Check the motor (HM06) for normal operation. 4. Check the gap between the shutter and the bezel. (0.5mm or more) 5. Replace the throad module if the same symptom recurs.
410AC00
HSx01 JAM.
1. Open SF and remove the jam from the pick-up control part. 2. Remove the cassette and check the shutter section. 3. Check the HSx01 Sensor cable. 4. Replace SF12, SF34 and SF5 modules if the same symptom recurs.
4109300
SOL002 Gate Act-Off Error.
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 4. Replace the main body if the same symptom recurs.
4109100
NO RJRT box.
1. Check that the Reject/Retract box is in place. 2. Check the HS019 Sensor for normal operation and any losse or wrong assembly. 3. Check HS019 cable connection. 4. Replace the main body if the same symptom recurs.
4109000
SOL002 did not "ON" operate. (Sensor is not able to confirm.)
1. Remove the jam from the Reject/Retract box. 2. Check that the Reject/Retract box is full. 3. Check the solenoid (SOL2) for normal operation. 4. Check the HS022 Sensor for any contamination and any losse or wrong assembly. 5. Replace the main body if the same symptom recurs.
4108C00
Notes spilt four or more time during initialization.
1. Remove the whole cassette and put it back to ensure normal operation. 2. Check the HSx01 sensor for any contamination and any losse or wrong assembly. 3. Check the Pickup Solenoid (SOL 3 to 8) for normal operation 4. Replace pick-up control parts (SF12, SF34 and SF5) if the same symptom recurs.
4108700
4105C00
Carriage BF Stopper Move time out - No response as to whether the action was successful or not. Carriage Home Position time out - No response as to whether the action was successful or not. Double Detecting Sensor Unplug Error.
4104A00
HS001 JAM.
4104500
HS005 JAM. (not occurred after V01.00.10)
4102A00
Incorrect CDU 10 setting.
408EB00
HS004 JAM.
1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Replace the CDU main board if the same symptom recurs. 1. Check the double detecting sensor (HS002) cable assembly. 2. Replace the CDU main board if the same symptom recurs. 3. Replace the main body if the measure under 2 fails. 1. Remove the jam from the Reject Gate. 2. Remove contamination from the HS001 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails. 1. Remove the jam within the carriage. 2. Remove contamination from the HS005 sensor. 3. Replace the CDU main board if the same symptom recurs. 4. Replace the main body if the measure under 3 fails. 1. Check CDU information and set again. 2. Turn the power off and on and try the command again. 3. Replace the CDU main board if the same symptom recurs. 1. Remove the jam from the entrance of the reject box. 2. Check the HS004 Sensor cable. 3. Clean the sensor part.
4108500
© Hyosung TNS Inc. All Rights Reserved.
569
Error Code manual
CDU10 - Error Code List
Problem Code 407ED00
HS004 Light JAM.
1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Remove the jam from the reject and retract path. 3. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 4. Check the tension of the moving path. 5. Clean the moving path.
407EC00
HS001 Light JAM.
1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 3. Check the tension of the moving path. 4. Clean the moving path.
407EA00
HS001 JAM.
407E900
HS002B JAM - JAM Task.
407E800
HS002A JAM - JAM Task.
407E700
HS003B JAM - JAM Task.
407E600
HS003A JAM - JAM Task.
407E500
HS101 JAM - JAM Task.
407E400
HS201 JAM - JAM Task.
407E300
HS301 JAM - JAM Task.
407E200
HS401 JAM - JAM Task.
407E100
HS501 JAM - JAM Task.
407E000
HS601 JAM - JAM Task.
406E900
HS002B JAM - JAM Task.
406E800
HS002A JAM - JAM Task.
406E700
HS003B JAM - JAM Task.
406E600
HS003A JAM - JAM Task.
1. Remove the jam from the Reject Gate. 2. Check the HS001 Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization)
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
570
Error Code manual
CDU10 - Error Code List
Problem Code 406E500
HS101 JAM - JAM Task.
406E400
HS201 JAM - JAM Task.
406E300
HS301 JAM - JAM Task.
406E200
HS401 JAM - JAM Task.
406E100
HS501 JAM - JAM Task.
406E000
HS601 JAM - JAM Task.
4061200
Invalid cassette serial number.
4061100
Clearing(Format) EEPROM failed.
405E900
HS002B JAM - JAM Task.
405E800
HS002A JAM - JAM Task.
405E700
HS003B JAM - JAM Task.
405E600
HS003A JAM - JAM Task.
405E500
HS101 JAM - JAM Task.
405E400
HS201 JAM - JAM Task.
405E300
HS301 JAM - JAM Task.
405E200
HS401 JAM - JAM Task.
405E100
HS501 JAM - JAM Task.
405E000
HS601 JAM - JAM Task.
Problem Description
Troubleshooting 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Remove the Cassette and put it back. 2. Check the cassette serial number. 3. Replace the Cassette #6 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Relace the cassettee #6 if the same symtom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization)
© Hyosung TNS Inc. All Rights Reserved.
571
Error Code manual
CDU10 - Error Code List
Problem Code 4051200
Invalid cassette serial number.
4051100
Clearing(Format) EEPROM failed.
404E900
HS002B JAM - JAM Task.
404E800
HS002A JAM - JAM Task.
404E700
HS003B JAM - JAM Task.
404E600
HS003A JAM - JAM Task.
404E500
HS101 JAM - JAM Task.
404E400
HS201 JAM - JAM Task.
404E300
HS301 JAM - JAM Task.
404E200
HS401 JAM - JAM Task.
404E100
HS501 JAM - JAM Task.
404E000
HS601 JAM - JAM Task.
4041200
Invalid cassette serial number.
4041100
Clearing(Format) EEPROM failed.
403E900
HS002B JAM - JAM Task.
403E800
HS002A JAM - JAM Task.
403E700
HS003B JAM - JAM Task.
403E600
HS003A JAM - JAM Task.
403E500
HS101 JAM - JAM Task.
Problem Description
Troubleshooting 1. Remove the Cassette and put it back. 2. Check the cassette serial number. 3. Replace the Cassette #5 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Relace the cassettee #5 if the same symtom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Remove the Cassette and put it back. 2. Check the cassette serial number. 3. Replace the Cassette #4 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Relace the cassettee #4 if the same symtom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization)
© Hyosung TNS Inc. All Rights Reserved.
572
Error Code manual
CDU10 - Error Code List
Problem Code 403E400
HS201 JAM - JAM Task.
403E300
HS301 JAM - JAM Task.
403E200
HS401 JAM - JAM Task.
403E100
HS501 JAM - JAM Task.
403E000
HS601 JAM - JAM Task.
4031200
Invalid cassette serial number.
4031100
Clearing(Format) EEPROM failed.
402E900
HS002B JAM - JAM Task.
402E800
HS002A JAM - JAM Task.
402E700
HS003B JAM - JAM Task.
402E600
HS003A JAM - JAM Task.
402E500
HS101 JAM - JAM Task.
402E400
HS201 JAM - JAM Task.
402E300
HS301 JAM - JAM Task.
402E200
HS401 JAM - JAM Task.
402E100
HS501 JAM - JAM Task.
402E000
HS601 JAM - JAM Task.
4021200
Invalid cassette serial number.
4021100
Clearing(Format) EEPROM failed.
Problem Description
Troubleshooting 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Remove the Cassette and put it back. 2. Check the cassette serial number. 3. Replace the Cassette #3 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Relace the cassettee #3 if the same symtom recurs. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Remove the Cassette and put it back. 2. Check the cassette serial number. 3. Replace the Cassette #2 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Relace the cassettee #2 if the same symtom recurs.
© Hyosung TNS Inc. All Rights Reserved.
573
Error Code manual
CDU10 - Error Code List
Problem Code 401E900
HS002B JAM - JAM Task.
401E800
HS002A JAM - JAM Task.
401E700
HS003B JAM - JAM Task.
401E600
HS003A JAM - JAM Task.
401E500
HS101 JAM - JAM Task.
401E400
HS201 JAM - JAM Task.
401E300
HS301 JAM - JAM Task.
401E200
HS401 JAM - JAM Task.
401E100
HS501 JAM - JAM Task.
401E000
HS601 JAM - JAM Task.
4011200
Invalid cassette serial number.
4011100
Clearing(Format) EEPROM failed.
400ED00
HS004 Light JAM.
400EC00
HS001 Light JAM.
1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 3. Check the tension of the moving path. 4. Clean the moving path.
400EB00
HS004 JAM.
400EA00
HS001 JAM.
400E900
HS002B JAM - JAM Task.
400E800
HS002A JAM - JAM Task.
1. Remove the jam from the entrance of the reject box. 2. Check the HS004 Sensor cable. 3. Clean the sensor part. 1. Remove the jam from the Reject Gate. 2. Check the HS001 Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part.
Problem Description
Troubleshooting 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002B Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS002A Sensor cable. 3. Clean the sensor part. 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Remove the Cassette and put it back. 2. Check the cassette serial number. 3. Replace the Cassette #1 if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Relace the cassettee #1 if the same symtom recurs. 1. Open the double detecting sensor guide and reject guide section and remove the jam. 2. Remove the jam from the reject and retract path. 3. Check the reject gate and HS001 for anything protruding from them and make adjustment if necessary. 4. Check the tension of the moving path. 5. Clean the moving path.
© Hyosung TNS Inc. All Rights Reserved.
574
Error Code manual
CDU10 - Error Code List
Problem Code 400E700
HS003B JAM - JAM Task.
400E600
HS003A JAM - JAM Task.
400E500
HS101 JAM - JAM Task.
400E400
HS201 JAM - JAM Task.
400E300
HS301 JAM - JAM Task.
400E200
HS401 JAM - JAM Task.
400E100
HS501 JAM - JAM Task.
400E000
HS601 JAM - JAM Task.
4002900
Writing EEPROM failed.
4002800
Reading EEPROM failed.
1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Relace the main board or the cassettee ID board if the same symtom recurs.
4002700
Unspecified FuncCMD.
1. Turn the power off and on and check that it operates normally. 2. Check the final version of SP and EP, and update if necessary.
4002600
Unspecified SubCMD.
1. Turn the power off and on and check that it operates normally. 2. Check the final version of SP and EP, and update if necessary.
4002500
Unspecified CMD.
1. Turn the power off and on and check that it operates normally. 2. Check the final version of SP and EP, and update if necessary.
4001600
Note DB Encryption failed.
4001500
Note DB Write error.
4001200
Invalid cassette serial number.
4001100
Clearing(Format) EEPROM failed.
1. Turn the power off and on and check the DB file. 2. If the file is proper, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Turn the power off and on and check the DB file. 2. If the file is proper, replace the USB cable and check again. 3. Replace the CDU main board if the same symptom recurs. 1. Remove the Cassette and put it back. 2. Check the cassette serial number. 3. Replace the Cassette if the same symptom recurs. 1. Turn the power off and on and try the command again. 2. Relace the main board or the cassettee if the same symtom recurs.
4001000
NAND Flash R/W Error.
971A500 971A400
Invalid mix number In case the number of coins dispensed exceeds the maximum dispensing coin In case the number of bills dispensed exceeds the maximum dispensing bill
971A300
Problem Description
Troubleshooting 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003B Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open the double detecting sensor guide and remove the jam. 2. Check the HS003A Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS101 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF12 and remove the jam from the pick-up control part. 2. Check the HS201 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS301 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF34 and remove the jam from the pick-up control part. 2. Check the HS401 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS501 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Open SF56 and remove the jam from the pick-up control part. 2. Check the HS601 Sensor cable. 3. Clean the sensor section and conduct auto-dimming. (Automatically run during initialization) 1. Turn the power off and on and try the command again. 2. Remove the cassette and put it back 3. Relace the main board or the cassettee if the same symtom recurs.
1. Turn the power off and on and try the command again. 2. Replace the CDU main board if the same symptom recurs. 1. Reconfigure cash dispenser at supervisor mode 1. Check coin dispenser driver version 2. Reconfigure the maximum dispensable count 1. Check cash dispenser driver (CDM SP) version 2. Reconfigure the maximum dispensable count
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575
Error Code manual
Problem Code 971A200
CDU10 - Error Code List
Problem Description
Troubleshooting
971A100 971A000 9719800 9719400 94C7300 94C7200
CASSETTE OFF POSITION. Not dispensable Invalid currency Invalid denomination The cassette having the same ID or invalid ID is installed Invalid Cash Unit ID Items were taken during retract operation There were no items to retract
94C7100
There were no items to reject.
94C6700
No more dispensable cassette exist after Test Cash Unit.
94C6600
[Delivery] No more bill is available in cash cassette(s) for test cash dispense.
94C6500 94C6200
Calibration was set at not dispensable cassette. Count mismatch between request count and dispensed count.
1. Check the input parameter. 1. Check for sensor pollution - HSx01, HS001 2. Clean sensor and replace if necessary. 3. Reboot ATM 4. Check the USB Cable
94C6100 94B9200
1. Check the safe door open. 1. Check the input parameter.
94B9100 94B8700
Safe door is open, when dispense start. Cashunit type setting is invalid. (except Reject/Retract Cashunit) Reject/Retract Cashunit type setting is invalid. Shutter already closed when shutter close executed.
94B8600
Shutter already opened when shutter open executed.
94B8100
Invalid parameter(retract area, out poistion) was set in reset command Invalid parameter(retract area) was set in retract command Calibrate/TestCash is not executable because Reject bin is Full or missing. Invalid parameter set in Calibrate/Test cashunit command. - Unsupported retract area set. Invalid parameter set in Calibrate command. - Calibration request to RJ/RT Cassette. No bills in stacker when Present executed.
94B7100 94B6700 94B6600
94B6500 94B6300 94B6200
The remained note is detected when the notes start to be dispensed
94B6100
Error to dispense 0 sheets to be required
94A6200
CDU Home Position Error
94A6100
Dispenser state is not dispensable.
9441900
Failed to create cash taken check thread.
9441800
Failed to create status update thread
1. Reconfigure denomination 2. Reconfigure currency 1. Reconfigure currency at supervisor mode 1. Reconfigure denomination at supervisor mode 1. Reconfigure cassette ID in VDM 1. Reconfigure cash dispenser setup data 1. Check for sensor pollution - HS005,HS013, HS014. 2. Clean sensor and replace if necessary. 1. Check for sensor pollution - HSx01, HS003, HS004 - HS005,HS013, HS014. 2. Clean sensor and replace if necessary. 1. Check notes in cassette. 2. Check count setting in cassette 3. Replenish and reconfigure cashunitinfo. "1. Confirm whether there are notes in the cassette.2. Check whether count setting of the cassette is correct.3. Set the cassette information again with correct setting."
1. Check the input parameter. 1. Check for sensor pollution - HS017, HS023 2. Clean sensor and replace if necessary. 1. Check for sensor pollution - HS017, HS023 2. Clean sensor and replace if necessary. 1. Device capability check. 2. Check the input parameter. 1. Device capability check. 2. Check the input parameter. 1. Check the Reject/Retract Bin Full or missing 1. Check the device capability. 2. Check the input parameter. 1. Check the input parameter. 1. Check a dust in stacker 2. Check the sensor cable. 1. Check the remained notes in Stacker 2. Check a dust in stacker. 3. Check the sensor Cable. 1. Check received command 2. Check communication cable 3. Check Cash unit Information 1. Check CDU home position 2. Check home position sensor cable and pollution 3.Change the sensor of home position 4. Change CDU10 board if error continues. 1. Check the Reject/Retract Bin Full or missing. 2. Check the replenished amount and replenish. 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive
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576
Error Code manual
CDU10 - Error Code List
Problem Code 9441700
Failed to create sensor poll thread
9429900 9426100
Failed to download firmware. Failed to copy file
9425600
Failed to create file
9413400
[Delivery] Communicatino error of firmware (old error code : 4DN01) Abnormal communication (device is offline, communication cable is disconnected) Cash Dispenser USB succeed in open, but device no response.
9413300
9411300
Problem Description
Troubleshooting 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 1. Check the firmware file 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive "1. Execute the reset function in operation mode.2. Reboot the system." 1. Do Reset at operator function. 2. Check the communication cable 3. Reboot ATM 1. Do RESET at Operator Function. 2. Reboot ATM 3. Check the USB Cable
© Hyosung TNS Inc. All Rights Reserved.
577
Error Code manual
Coin Dispenser
Coin Dispenser Problem Code 9704010
R0044 R0042 R0041 R0040 R0010 R0008 R0004 R0002 R0001 R0050 97R05400 9704199 9704198 9704102 9704040 9704032 9704021 9704020 9704011
Problem Description Fail to communication or all Cassette are missing
Exit Blocked. Dispense aborted after maximum retries latch. Function Error Dispense attempted with Bit 5 Set or bad Message date. Parity Error. Dispense aborted atfer maximum retries latch. Bin Sensor Failed. Coins Jammed latch. Exit Blocked. Canister was removed latch. Canister is not present. Low Coin (Alarm is On) The device is offline! Check the cable Hopper status is jammed
Troubleshooting 1. Call RESET function or do RESET at operator function 2. Check if communication cable or COM port is not connected 3. Check Hopper Status. Check a latch status and execute Initialize Execute Initialize.
Execute Initialize. Check a latch statsu and execute Initialize. Check a Canister status and execute Initialize. Check a latch status and execute Initialize . Check Exit status and execute Initialize Check a Canister status. Check a Canister status. Check have enough coins in cassette. Check the cable 1. Remove the jammed coin in front of hopper exit. 2. Call RESET function or do RESET at operator function Fail to dispense coins 1. Check the coin hopper and it is exit slot. 2. Call RESET function or do RESET at operator function Because of remain insufficiency coins so the command 1. Replenish the coin in the hopper of dispense is uncompleted Fail to create sensor polling thread 1. Reboot ATM 2. Call your attendant Fail to write in registry 1. Reboot ATM 2. Call your attendant The config file(Chauinfo.ini) is not opened 1. Reboot ATM 2. Call your attendant The config file(Chauinfo.ini) is not existed 1. Check the Chauinfo.ini file exist. If it does not exist copy this file in the directory. Fail to receive response 1. Call RESET function or do RESET at operator function 2. Check if communication cable or COM port is not connected
© Hyosung TNS Inc. All Rights Reserved.
578
Error Code manual
EPP6000 (Encryption Pin-Pad)
EPP6000 (Encryption Pin-Pad) Problem Code 9701190
Problem Description
Troubleshooting
Pinpad Error. Please wait a while and try again.
Please wait an hour and check transaction. Check all buttons on keypad Check serial number of pinpad Check EPP RSA key pair value Check EPP status
E103F00 E103E00 E103400 E103100 E103000
PINPAD device is out of order PINPAD device is out of order Generate RSA Key pair failed Invalid Random data compare with API GenerateRandomData result RSA key pair does not exist Verify Signature failed Invalid EPP UID Operator password not verified Operator password not entered
E101F00 E101E00 E100600 97011E1
PIN / clear entry stopped PIN / clear entry started Wrong HSM state. Failed to download firmware (execution failure)
Check Justtide EPP State Check Justtide EPP device status Check Justtide Device Status -
97011E0
Failed to download firmware (no firmware file)
-
9701199
PINPAD device is out of order (self test failure)
Change device to new one
9701111 9701040
BCC error occurred Failed to create thread (open connection failure)
Restart ATM Restart the PIN pad Service Provider
9701017 9701016 9701012 9701010
Response data timed out Cannot receive data. timeout occurred Failed to send data to device Failed to open port (open connection failure)
Check the device cable and connection. Check the device cable and connection. Check the device cable and connection. Check the device cable and connection.
9EA9200 9EA9100 E104500 E104000
Check EPP RSA Key Check EPP Signature Check EPP Device UID Try to verfify Operator Password Check operator password and reenter operator password
© Hyosung TNS Inc. All Rights Reserved.
579
Error Code manual
EPP7000 (Encryption Pin-Pad)
EPP7000 (Encryption Pin-Pad) Problem Code 9EA9100 Ep01200 Ep01100 Ep00900 Ep00800 Ep00400 9EA9300
Problem Description
Troubleshooting
PINPAD device is out of order The received serial number from SP The received Mac address from SP Not in auth init state EP Crypto Done fails Encryption fails. PINPAD device do not support Secure Communication
Check serial number of pinpad Check command message Check command message Authentication process needs between SP and EP Check command message Check SP/EP Communication PINPAD device do not support Secure Communication Check if two removal switches of EPP are pressed correctly.
9EA6400 9EA6300 9EA6200 9EA6100 9E41A00 9E13200 9E13100 9E11200 EX1FF05
The two removal switches of EPP are not pressed correctly. BCC error occurred Firmware download failed. Cannot download firmware Self test fail Cannot make thread Cannot send data to device Cannot receive data. timeout occurred Cannot connect to device Unauthorized Removal State
EX1FF04 EX1FF03 EX1FF02 EX1FF01 EW5FF0F EW5FD10
Authorized Removal State Initialization State Initial State Self Test Fail ID is not found It is not senstive mode for removal detection
Set installation state Set installation state Set Initialization State and Set installation state Exchange EPP Set existing ID Enter two IDs and passwords to be sensitive mode for removal detection
EW5FD0F EW4FD10
Search ID count error It is not senstive mode for removal detection
Check firmware source code Enter two IDs and passwords to be sensitive mode for removal detection
EW4FD0E EW4FD01
Entered ID is The count of ID/password that are not default is less than two Undefined action It is not senstive mode for removal detection
Enter ID that is not Enter more than two IDs and passwords that are not default
Enter ID that is not Enter more than two IDs and passwords that are not default
EW3FA00 EW2FF0F EW2FD10
Entered ID is The count of ID/password that are not default is less than two Undefined action ID is not found It is not senstive mode for removal detection
EW2FD0E EW2FD0D EW2FD0C EW2FD0A EW2FD09 EW2FD08 EW2FD07 EW2FD06 EW21300 EW21200 EW1FD05 EW1FD04 EW1FD03 EW1FD02 EW11300 EV2FB00 EU38100 EU38000
Entered ID is Full ID counts (20) Incorrect ID Same ID exists Password is ID is Failure of entered ID verification Failure of entered password verification ID and password entry timeout Invalid parameter 1ST ID is not verified The two IDs are same Incorrect default IDs or passwords Incorrect IDs or passwords ID and password entry timeout Undefined State Check sum failure Firmware update start command does not executed
Enter ID that is not Delete an existing ID and try it again Enter correct ID Enter a different ID with existing ID Enter a password that is not Enter a ID that is not Enter correct ID Enter correct password Retry ID and password entry from the beginning Check if the parameter is normal Verify 1ST ID first Set the different two IDs Enter correct default IDs and passwords Enter correct IDs and passwords Retry ID and password entry from the beginning Check firmware source code Check firmware file Execute firmware update start commnad
Failure of signature verification
Check RSA Key format and signature value
EW3FD12
EW4FA00 EW3FD10 EW3FD0E EW3FD01
EU35700
Restart ATM Change device to new one confirm the firmware file Change device to new one Restart ATM Check the device cable and connection. Check the device cable and connection. Check the device cable and connection. Set Initial State, Set Initialization State and Set installation state
Check firmware source code Enter two IDs and passwords to be sensitive mode for removal detection
Check firmware source code Set existing ID Enter two IDs and passwords to be sensitive mode for removal detection
© Hyosung TNS Inc. All Rights Reserved.
580
Error Code manual
EPP7000 (Encryption Pin-Pad)
Problem Code EU31200 EU28300
Invalid parameter Received firmware file does not have version info
Check if the parameter is normal Check firmware file
EU28000
Firmware update start command does not executed
Execute firmware update start commnad
EU21200 EU21100 EU18200 ET17400
Invalid parameter Invalid parameter length Firmware update public key does not exist It is not in the sensitive mode
Check if the parameter is normal Check if the parameter length is normal Inject firmware update public key Enter two sensitive passwords to be sensitive mode
ET16200
Set the different keyname with existing asymmetric keyname
ET14400
The keyname is same with existing asymmetric keyname The parent key is not TR31 Master Key
ET14000 ET13C00
The key is not top level key is imported without the component key entry
Set the top level key Enter more than two component keys
ET13B00 ET13A00 ET13900 ET13800 ET12700 ET12600 ET12500 ET12400
Enter more than two component keys Set the right key which is not weak key Set the left key which is not weak key Set the different key value Set the correct key usage Enter component key all Enter component key and try it again Remove WFS_PIN_USECONSTRUCT key usage
ET12200 ET12100
Component key counts are less than 2 The right key is weak key The left key is weak key The left key is same with the right key The key usage is Component key entry is not complete There is no entered component key WFS_PIN_USECONSTRUCT key usage cannot be used as TMK The key usage is not Key Encryption Key Key Table is FULL
ET12000
Key Table is FULL
Delete an existing key and try it again or set the existing keyname
ET11200 ET11100 ER86200
Check if the parameter is normal Check if the parameter length is normal Set the different keyname with existing asymmetric keyname
ER86100 ER86000 ER85F00 ER85A00 ER85900
Invalid parameter Invalid parameter length The keyname is same with existing asymmetric keyname Failure of random number comparison Invalid Encoded Message format RSA decryption failure RKT 15 minutes timeout Mutual authentication is not verified
ER85700 ER84400
Failure of signature verification The parent key is not TR31 Master Key
Check RSA Key format and signature value Set the parent key which of usage is TR31 Master Key
ER83A00 ER83900 ER83800 ER82A00 ER82700 ER82100
The right key is weak key The left key is weak key The left key is same with the right key Key usage mismatch The key usage is Key Table is FULL
Set the right key which is not weak key Set the left key which is not weak key Set the different key value Check the key usage Set the correct key usage Delete an existing key and try it again or set the existing keyname
ER82000
Key Table is FULL
Delete an existing key and try it again or set the existing keyname
ER81200 ER76100 ER76000 ER75F00 ER75E00 ER75B00 ER75A00 ER75900
Invalid parameter Failure of random number comparison Invalid Encoded Message format RSA decryption failure There is no EPP private key Random number size exceeds 256 RKT 15 minutes timeout Mutual authentication is not verified
Check if the parameter is normal Check the random number Check the encrypted message Check RSA Key format Inject EPP private key Set the random number size less than 256 Execute RKT process from the beginning Try to load Host public key command and start key exchange command
ER65D00 ER65C00 ER65B00 ER65A00
RSA encryption failure There is no Host public key Random number size exceeds 256 RKT 15 minutes timeout
Check RSA Key format Try to load Host public key command Set the random number size 16 Execute RKT process from the beginning
Problem Description
Troubleshooting
Set the parent key which of usage is TR31 Master Key
Set the key which of usage is Key Encrytion Key Delete an existing key and try it again or set the existing keyname
Check the random number Check the encrypted message Check RSA Key format Execute RKT process from the beginning Try to load Host public key command and start key exchange command
© Hyosung TNS Inc. All Rights Reserved.
581
Error Code manual
EPP7000 (Encryption Pin-Pad)
Problem Code ER65900
Mutual authentication is not verified
Try to load Host public key command and start key exchange command
ER55B00 ER55A00 ER55900 ER46300 ER45800
Random number size exceeds 256 RKT 15 minutes timeout Mutual authentication is not verified Invalid RSA Key format The keyname is same with existing symmetric keyname
Set the random number size less than 256 Execute RKT process from the beginning Try to load Host public key command Check the RSA Key format Set the different keyname with existing symmetric keyname
ER45700 ER45600 ER45000 ER42A00 ER41100 ER35500 ER35400 ER25300 ER25200 EP2A300 EP2A100 EP1A300 EP12C00 EP12A00 EP12300 EM24900 EM22C00 EM22A00 EM22300 EM21200 EM21100 EM12C00 EM12A00 EM12300 EM11200 EM11100 EL1FD11 EL1FC00 EJ27400
Failure of signature verification There is no CA public key Undefined RSA Key Type Key usage mismatch Invalid parameter length There is no EPP public key signature There is no EPP public key There is no serial number signature There is no serial number There is no entered PIN Failure of DUKPT PIN block encryption There is no entered PIN Failure of obtaining the key in the keytable Key usage mismatch Key is not found MAC verification failure Failure of obtaining the key in the keytable Key usage mismatch Key is not found Invalid parameter Invalid parameter length Failure of obtaining the key in the keytable Key usage mismatch Key is not found Invalid parameter Invalid parameter length Log search failure Log is not found It is not in the sensitive mode
Check RSA Key format and signature value Inject CA public key Check the firmware code Check the key usage Check if the parameter length is normal Inject EPP public key signature Inject EPP public key Inject serial number signature Inject serial number Enter PIN and try it again Check DUKPT PIN encryption count Enter PIN and try it again Check if the parent key is loaded status Check the key usage Check if the key is loaded Check the MAC value Check if the parent key is loaded status Check the key usage Check if the key is loaded Check if the parameter is normal Check if the parameter length is normal Check if the parent key is loaded status Check the key usage Check if the key is loaded Check if the parameter is normal Check if the parameter length is normal Check the firmware code Set installation state Enter two sensitive passwords to be sensitive mode
EJ27100 EJ21300 EJ17400
Incorrect password Password entry timeout It is not in the sensitive mode
Enter correct passwords Retry password entry Enter two sensitive passwords to be sensitive mode
EJ17100 EJ11300 EH11100 EG49300 EG42B00
Incorrect password Password entry timeout Invalid parameter length Signature verification failure Invalid keyname
Enter correct passwords Retry password entry from the beginning Check if the parameter length is normal Check RSA Key format and signature value Check the keyname is normal string and less than 32 digits
EG42300 EG39200 EG32B00
Key is not found Signature generation failure Invalid keyname
Check if the key is loaded Check RSA Key format Check the keyname is normal string and less than 32 digits
EG32300 EG29400 EG29100 EG22300 EG19000 EG12B00
Key is not found Invalid RSA Key length RSA decryption failure Key is not found RSA encryption failure Invalid keyname
Check if the key is loaded RSA Key length should be 2048 bits Check RSA Key format Check if the key is loaded Check RSA Key format Check the keyname is normal string and less than 32 digits
EG12300 EF65100 EF61100 EF55100 EF51100 EF45100 EF41100
Key is not found Undefined Sign and SN Type Invalid parameter length Undefined Sign and SN Type Invalid parameter length Undefined Sign and SN Type Invalid parameter length
Check if the key is loaded Check the firmware code Check if the parameter length is normal Check the firmware code Check if the parameter length is normal Check the firmware code Check if the parameter length is normal
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
582
Error Code manual
EPP7000 (Encryption Pin-Pad)
Problem Code EF36300 EF35800
Invalid RSA Key format Check the RSA Key format The keyname is same with existing symmetric keyname Set the different keyname with existing symmetric keyname
EF35000 EF32A00 EF31100 EF26300 EF25800
Undefined RSA Key Type Key usage mismatch Invalid parameter length Invalid RSA Key format The keyname is same with existing symmetric keyname
Check the firmware code Check the key usage Check if the parameter length is normal Check the RSA Key format Set the different keyname with existing symmetric keyname
EF25000 EF22A00 EF21100 EF16300 EF15800
Undefined RSA Key Type Key usage mismatch Invalid parameter length Invalid RSA Key format The keyname is same with existing symmetric keyname
Check the firmware code Check the key usage Check if the parameter length is normal Check the RSA Key format Set the different keyname with existing symmetric keyname
EF15000 EF12A00 EF11100 ED2A000 ED22C00 ED22A00 ED22300 ED21200 ED21100 ED1A000 ED12C00 ED12A00 ED12300 ED11200 ED11100 EC26200
Check the firmware code Check the key usage Check if the parameter length is normal Set AES length 16, 24 or 32 Check if the parent key is loaded status Check the key usage Check if the key is loaded Check if the parameter is normal Check if the parameter length is normal Set AES length 16, 24 or 32 Check if the parent key is loaded status Check the key usage Check if the key is loaded Check if the parameter is normal Check if the parameter length is normal Set the different keyname with existing asymmetric keyname
EC24700 EC24500 EC24400
Undefined RSA Key Type Key usage mismatch Invalid parameter length Undefined AES length Failure of obtaining the key in the keytable Key usage mismatch Key is not found Invalid parameter Invalid parameter length Undefined AES length Failure of obtaining the key in the keytable Key usage mismatch Key is not found Invalid parameter Invalid parameter length The keyname is same with existing asymmetric keyname Key Block verification failure Failure of decrypting Key Block The parent key is not TR31 Master Key
EC24300 EC24200 EC24100 EC23E00
Key Block Header error Key Block length error The same key value exists The child key counts exceed 5
Check Key Block Header Check Key Block length Set the different key value with the existing key Delete an existing key and try it again or set the existing child keyname
EC23D00 EC23A00 EC23900 EC23800 EC23700 EC23600 EC23500
Failure of obtaining the parent key The right key is weak key The left key is weak key The left key is same with the right key Transaction key is multiple usage Transaction key usage is KEK The key is not KEK for Local PIN Key
Check if the parent key is loaded status Set the right key which is not weak key Set the left key which is not weak key Set the different key value Set the transaction key which has single usage Set the transaction key which of usage is not KEK Set the key which of usage is KEK for Local PIN Key
EC23400
The key is not KEK for Unique PIN Key
Set the key which of usage is KEK for Unique PIN Key
EC23300 EC23200 EC23100 EC23000 EC22F00
The key is not KEK for MAC Key The key is not KEK for Data Key The key is not KEK for PIN Key Double length key level error The parent key usage is not Key Encryption Key
Set the key which of usage is KEK for MAC Key Set the key which of usage is KEK for Data Key Set the key which of usage is KEK for PIN Key Double length key level should be 2 or 3 Set the parent key which of usage is Key Encrytion Key
EC22D00
The child key length error
The child key length should be equal or less than the parent key length
EC22C00 EC22B00
Failure of obtaining the key in the keytable Invalid keyname
Check if the parent key is loaded status Check the keyname is normal string and less than 32 digits
EC22800 EC22300 EC22000
The parent key is not loaded status Key is not found Key Table is FULL
Check if the key is loaded status Check if the key is loaded Delete an existing key and try it again or set the existing keyname
Problem Description
Troubleshooting
Check MAC for Key Block Check if the Key Block is correct Set the parent key which of usage is TR31 Master Key
© Hyosung TNS Inc. All Rights Reserved.
583
Error Code manual
Problem Code EC16200
EPP7000 (Encryption Pin-Pad)
Problem Description
Troubleshooting Set the different keyname with existing asymmetric keyname
EC14800 EC14100 EC13F00
The keyname is same with existing asymmetric keyname It is in the ANSI TR31 mode The same key value exists The key is not duplicated usage
EC13E00
The child key counts exceed 5
Delete an existing key and try it again or set the existing child keyname
EC13D00 EC13A00 EC13900 EC13800 EC13700 EC13600 EC13500
Failure of obtaining the parent key The right key is weak key The left key is weak key The left key is same with the right key Transaction key is multiple usage Transaction key usage is KEK The key is not KEK for Local PIN Key
Check if the parent key is loaded status Set the right key which is not weak key Set the left key which is not weak key Set the different key value Set the transaction key which has single usage Set the transaction key which of usage is not KEK Set the key which of usage is KEK for Local PIN Key
EC13400
The key is not KEK for Unique PIN Key
Set the key which of usage is KEK for Unique PIN Key
EC13300 EC13200 EC13100 EC13000 EC12F00
The key is not KEK for MAC Key The key is not KEK for Data Key The key is not KEK for PIN Key Double length key level error The parent key usage is not Key Encryption Key
Set the key which of usage is KEK for MAC Key Set the key which of usage is KEK for Data Key Set the key which of usage is KEK for PIN Key Double length key level should be 2 or 3 Set the parent key which of usage is Key Encrytion Key
EC12E00 EC12D00
Single length key level error The child key length error
Single length key level should be 2 The child key length should be equal or less than the parent key length
EC12A00 EC12900 EC12800 EC12700 EC12300 EC12200 EC12100
Key usage mismatch The parent key mismatch The parent key is not loaded status The key usage is Key is not found The key usage is not Key Encryption Key Key Table is FULL
Check the key usage Set the same parent key Check if the key is loaded status Set the correct key usage Check if the key is loaded Set the key which of usage is Key Encrytion Key Delete an existing key and try it again or set the existing keyname
EC12000
Key Table is FULL
Delete an existing key and try it again or set the existing keyname
EC11200 EA17400
Invalid parameter It is not in the sensitive mode
Check if the parameter is normal Enter two sensitive passwords to be sensitive mode
E??1000 E616300 E615800
Undefined Command Check command message Invalid RSA Key format Check the RSA Key format The keyname is same with existing symmetric keyname Set the different keyname with existing symmetric keyname
E615000 E612A00 E611100 E41A300 E41A200 E412C00 E412A00 E412300 E3C2300 E3A2300 E392300 E382300 E372300 E362300 E352300 E342300 E341200 E332300 E331200 E322300 E312300
Undefined RSA Key Type Key usage mismatch Invalid parameter length No PIN is entered Local PIN verification failure Failure of obtaining the key in the keytable Key usage mismatch Key is not found Key is not found Key is not found Key is not found Key is not found Key is not found Key is not found Key is not found Key is not found Invalid parameter Key is not found Invalid parameter Key is not found Key is not found
ANSI TR31 Import Key Command should be used. Set the different key value with the existing key The key cannot be overwritten because of no duplicate usage
Check the firmware code Check the key usage Check if the parameter length is normal Try again after entering PIN Check the data for local PIN verification Check if the parent key is loaded status Check the key usage Check if the key is loaded Check if the key is loaded Check if the key is loaded Check if the key is loaded Check if the key is loaded Check if the key is loaded Check if the key is loaded Check if the key is loaded Check if the key is loaded Check if the parameter is normal Check if the key is loaded Check if the parameter is normal Check if the key is loaded Check if the key is loaded
© Hyosung TNS Inc. All Rights Reserved.
584
Error Code manual
EPP7000 (Encryption Pin-Pad)
Problem Code E247400
It is not in the sensitive mode
Enter two sensitive passwords to be sensitive mode
E231300 E227000 E221300 E217800
PIN or Key entry timeout Incorrect password Password entry timeout PIN transaction exceeded 120 within one hour
Retry PIN or Key entry from the beginning Enter correct passwords Retry password entry from the beginning Retry PIN transaction after one hour
E217400
It is not in the sensitive mode
Enter two sensitive passwords to be sensitive mode
E211300 E15A400 E147700
PIN or Key entry timeout Invalid time value Invalid the function key value
Retry PIN or Key entry from the beginning Check if the time value is ASC value Check if the function key value is between 0x0a and 0x0f
E147600 E131100 E12A500
Invalid the sum of function key value Invalid parameter length Invalid baudrate
Check if the sum of function key value is 0x4b Check if the parameter length is normal Check if the baudrate is either 38400 or 115200
Problem Description
Troubleshooting
© Hyosung TNS Inc. All Rights Reserved.
585
Error Code manual
EPP8000 (Encryption Pin-Pad)
EPP8000 (Encryption Pin-Pad) Problem Code 9EA9200 9EA9100 EP1p017 EP1p016 EP1p014 EP1p013 EP1p010 EP1p004 EP1p003 EP1p002 EP1p001 Ep00600 Ep00500 Ep00400 9EA9300 p012 p011 p009 p008 p007 p006 p005 p004 Fpp010 Fpp004 Fpp003 Fpp002 Fpp001 EW3FD12
Problem Description
Troubleshooting Check all buttons on keypad Check serial number of pinpad Authentication process needs between SP and EP Authentication process needs between SP and EP Check command message Check command message Authentication process needs between SP and EP Check command message Authentication process needs between SP and EP Authentication process needs between SP and EP Authentication process needs between SP and EP Check Command Message Check SP/EP Communication Check SP/EP Communication PINPAD device do not support Secure Communication Check command message Check command message Authentication process needs between SP and EP Check command message Check command message Check command message Check command message Check command message Authentication process needs between SP and EP Check command message Authentication process needs between SP and EP Authentication process needs between SP and EP Authentication process needs between SP and EP Check if two removal switches of EPP are pressed correctly.
ET1A104 ET1A103 ET1A100 ET14H00
PINPAD device is out of order PINPAD device is out of order When normal EPB, sn exists When normal EPB, mac exists EPB Encryption fails Decryption fails The stored serial number of EPP is Encryption fails Random number comparison fails The stored Mac address of EPP is Not auth success state Mac address comparison fails EP Crypto Open fails Encryption fails The received serial number from SP The received Mac address from SP Not in auth init state EP Crypto Done fails Serial number comparison fails Mac address comparison fails EP Crypto Open fails Encryption fails The stored serial number of EPP is Encryption fails Random number comparison fails The stored Mac address of EPP is Not auth success state The two removal switches of EPP are not pressed correctly. Not DUKPT key usage DUKPT Key Table Full maximum PIN encryption count of DUKPT The working key name is same with DUKPT key name.
EP1A400 EP1A102 EP1A101 EP1A100 EM1A101 E3BA101 EQGQ007 EQFQ007 EQEQ022 EQEQ021 EQEQ019 EQEQ016 EQEQ015 EQEQ014 EQEQ010 EQEQ006 EQEQ004 EQEQ003 EQEQ002 EQEN001 EQE2D00 EQBQ020 EQBQ018 EQBQ010 EQBQ006 EQBQ004 EQBQ001
Not 5 digits PIN Italy AP PIN format maximum DUKPT PIN encryption count DUKPT Key not found Maximum DUKPT PIN encryption count DUKPT Key not found DUKPT Key not found Invalid received information Invalid received information Invalid KTK serial Invalid KTK version Invalid KTK information Invalid encoded method IdKD is not matched KTK injection failure Key type is not matched Signature verification failure Invalid IdKG Invalid random Invalid SnSCD RSA decryption failure Invalid key length Invalid KG version Host public key injection failure Key type is not matched Signature verification failure Invalid IdKG Invalid keyname
Enter 5 digits PIN Inject new DUKPT key Inject DUKPT Key Inject new DUKPT Key Inject DUKPT key Inject DUKPT key Check command message Check command message Check KTK serial Check KTK version Check KTK information Check em type Check IdKD Check KTK information Check Key Type Check input data and RSA key for signature Check IdKG Check random number Check SnSCD Check input data and RSA key for decryption Check key length Check KG version Check Host public key information Check Key Type Check input data and RSA key for signature Check IdKG Check command message
Check key usage value Delete an existing DUKPT key and inject DUKPT key Inject new DUKPT key Set the different keyname between working key and DUKPT key.
© Hyosung TNS Inc. All Rights Reserved.
586
Error Code manual
Problem Code EQB2D00 EQAQ018 EQAQ012 EQAQ00E EQA2D00 EQ9Q008 EQ9Q006 EQ9Q004 EQ9Q003 EQ9Q002 EQ92D00 EQ5Q018 EQ5Q011 EQ5Q00E EQ52D00 EQ4Q008 EQ4Q006 EQ4Q004 EQ4Q003 EQ4Q002 EQ42D00 EQ2Q018 EQ2Q010 EQ2Q00F EQ2Q001 EQ22D00 ENBQ007 ENAQ007 ENAN002 EN9Q007 EN8Q007 EN7N001 EN72D00 EN6N001 EN62D00 EN5Q006 EN52D00 EN4Q00E EN42D00 EN3Q00D EN32D00 EN2Q009 EN22D00 EN1Q007 EXX1500 EW1FD13 ER46D00 ER46800 ER46500 EXX1000 EW5FF0F EW4FD10 EW4FD0E EW4FD01 EW4FA00 EW3FD10 EW3FD0E EW3FD01 EW3FA00 EW2FD10 EW2FD0E EW21200 EW11200 EV2FB00 EU38000
EPP8000 (Encryption Pin-Pad)
Problem Description Invalid key length Host public key injection failure GRN H2 is not confirmed Signature generation failure Invalid key length RSA key generation failure Signature verification failure Invalid IdKG Invalid random Invalid SnSCD Invalid key length Host public key injection failure GIN H5 is not confirmed Signature generation failure Invalid key length RSA key generation failure Signature verification failure Invalid IdKG Invalid random Invalid SnSCD Invalid key length Host public key injection failure Key type is not matched Thumb print is not matched Invalid received length Invalid key length Invalid received information Invalid received information OAEP operation failure Invalid received information Invalid received information RSA decryption failure Invalid key length RSA decryption failure Invalid key length Signature verification failure Invalid key length Signature generation failure Invalid key length RSA key pair verification failure Invalid key length RSA key generation failure Invalid key length Invalid received information Glue attack is detected Not default ID and password no host root key Root and Host public key not found no unbinding Undefined main command ID not found Not in removal sensitive mode ID is NULL value Not two ID Undefined EPP state Not in removal sensitive mode ID is NULL value Not two ID Undefined EPP state Not in removal sensitive mode ID is NULL value Invalid parameter Invalid parameter Undefined EPP state Not on updating firmware
Troubleshooting Check key length Check Host public key information GRN H2 must be confirmed Check input data and RSA key for signature Check key length Retry RSA key generation Check input data and RSA key for signature Check IdKG Check random number Check SnSCD Check key length Check Host public key information GIN H5 must be confirmed Check input data and RSA key for signature Check key length Retry RSA key generation Check input data and RSA key for signature Check IdKG Check random number Check SnSCD Check key length Check Host public key information Check Key Type Check RSA key and thumb print Check command message Check key length Check command message Check command message Check input data for OAEP Check command message Check command message Check input data and RSA key for decryption Check key length Check input data and RSA key for decryption Check key length Check input data and RSA key for signature Check key length Check input data and RSA key for signature Check key length Check RSA key pair Check key length Retry RSA key generation Check key length Check command message Check EPP Key state Enter default or NVRAM clear need to load host root key with correct information Load Root or Host public key need unbinding Check main command code Check existing ID Enter removal sensitive id and password Register non NULL ID Register at least 2 ID Check EPP module Enter removal sensitive id and password Register non NULL ID Register at least 2 ID Check EPP module Enter removal sensitive id and password Register non NULL ID Check SP message Check SP message Check EPP module Start firmware update at the first time
© Hyosung TNS Inc. All Rights Reserved.
587
Error Code manual
Problem Code EU35700 EU28300 EU28000 EU21200 EU21100 EU11100 ET17400 ET16200 ET14F00 ET14D00 ET14C00 ET14100 ET13C00 ET13B00 ET13A00 ET13900 ET13700 ET12B00 ET12700 ET12600 ET12500 ET12400 ET12200 ET12000 ET11400 ET11200 ET11100 ER86900 ER86800 ER86400 ER86200 ER86100 ER85F00 ER85700 ER84D00 ER84100 ER83A00 ER83900 ER82D00 ER82B00 ER82200 ER82000 ER81200 ER81100 ER56400 ER55B00 ER51200 ER46C00 ER46B00 ER46A00 ER46900 ER46700 ER46600 ER46400 ER45800 ER45700 ER45000 ER42B00 ER42A00 ER42300 ER41100 ER36400 ER26400 ER16400 EP1FF05
EPP8000 (Encryption Pin-Pad)
Problem Description Signature verification failure Not Version code Not on updating firmware Invalid parameter Received message length error Received message length error Not in sensitive mode Same with RSA keyname Not authenticated zeroization Weak Key Invalid component key digit Same key value with another TMK Not on entering component key Component key count is less than 2 Weak Key Weak Key Multiple key usage Invalid keyname NULL key usage Component entry is not complete No component key entered Plain text TMK load Not TMK usage Key table is full Default sensitive password entry Invalid parameter Received message length error Modulus getting failure Root and Host public key not found RSA keys are not loaded all Same with RSA keyname Random number comparison failure RSA decryption failure Signature verification failure Weak Key Same key value with another TMK Weak Key Weak Key Invalid key length Invalid keyname Not TMK usage Key table is full Invalid parameter Received message length error RSA keys are not loaded all Random number size is over 256 Invalid parameter Not Root public key type Not Host public key type Root and Host public key name is same Modulus getting failure Only Host public key is loaded Root and Host public keys are loaded RSA keys are not loaded all Same with symmetric key name Signature verification failure Undefined RSA key type Invalid keyname Mismatch key usage Key not found Received message length error RSA keys are not loaded all RSA keys are not loaded all RSA keys are not loaded all Unauthorized Removal State
Troubleshooting Check RSA key and data Check firmware file Start firmware update at the first time Check SP message Check SP message Check SP message Enter sensitive passwords Use different keyname from RSA Key Authenticated zeroization Check key value Check the compoent key digit. it should be 16 or 32. TMK key value must be different from another TMK Enter component key Minimum component key is 2 Check key value Check key value only one key usage is needed Check keyname Check key usage Enter component key completely Enter component key Plain text key cannot be loaded Check TMK usage Delete unused key or NVRAM clear Enter new sensitive passwords Check SP message Check SP message Check RSA key Load Root or Host public key Return to the factory and load RSA keys Use different keyname from RSA Key Check random number Check RSA key and data Check RSA key and data Check key value TMK key value must be different from another TMK Check key value Check key value Check the key length. it should be 8 or 16. Check keyname Check TMK usage Delete unused key or NVRAM clear Check SP message Check SP message Return to the factory and load RSA keys Maximum Random number size must be 256 Check SP message Check Root public key name and type Check Host public key name and type Use different keyname for Root and Host public key Check RSA key Unbinding procedure is needed or NVRAM clear Unbinding procedure is needed or NVRAM clear Return to the factory and load RSA keys Use different keyname from symmetric key Check RSA key and data Check RSA key type Check keyname Check key usage Load key to be needed Check SP message Return to the factory and load RSA keys Return to the factory and load RSA keys Return to the factory and load RSA keys EPP installation
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588
Error Code manual
Problem Code EP1FF04 EP1FF03 EP1FF02 EP1FB00 EP1A300 EP13700 EP12A00 EP12300 EP11200 EM24900 EM21100 EM13700 EM12D00 EM12A00 EM12300 EM11200 EM11100 EL1FD11 EL1FC00 EK6FF0F EK6FD10 EK6FD0D EK6FD0A EK6FD09 EK6FD08 EK6FD07 EK6FD06 EK61300 EK61200 EK5FF0F EK5FD13 EK5FD06 EK5FD05 EK5FD04 EK5FD03 EK51300 EK47100 EK41300 EK37000 EK31300 EK21300 EK11300 EK01300 EJ27400 EJ21200 EJ17400 EJ11200 EH11200 EH11100 EG49500 EG49300 EG41100 EG39200 EG31100 EG29400 EG19100 EG11100 EG19000 EG11100 EF47400 EF45100 EF41400 EF41100 EF47400 EF45100
EPP8000 (Encryption Pin-Pad)
Problem Description
Troubleshooting
Authorized Removal State Initialization State Factory State Undefined EPP state No entered PIN Multiple key usage Mismatch key usage Key not found Invalid parameter MAC verification failure Received message length error Multiple key usage Invalid key length Mismatch key usage Key not found Invalid parameter Received message length error Cannot find start log Log not found ID not found Not in removal sensitive mode ID count FULL Same ID exists Password is NULL value ID is NULL value ID comparison failure Password comparison failure Entry timeout Invalid parameter ID not found Not default ID and password Password comparison failure 1st password is not verified 1st and 2nd password are same Not default ID and password Entry timeout Changed sensitive password verification failure Entry timeout Sensitive password verification failure Entry timeout Entry timeout Entry timeout Entry timeout Not in sensitive mode Invalid parameter Not in sensitive mode Invalid parameter Invalid parameter Received message length error Signature verification failure Signature verification failure Received message length error Signature generation failure Received message length error Encryption message length is not 256 RSA decryption failure Received message length error RSA encryption failure Received message length error Not in sensitive mode Undefined RSA sign type Default sensitive password entry Received message length error Not in sensitive mode Undefined RSA sign type
EPP installation EPP installation NVRAM clear and EPP installation Check EPP module No entered PIN only one key usage is needed Check key usage Load key to be needed Check SP message Check MAC data Check SP message only one key usage is needed Check the key length. it should be 8 or 16. Check key usage Load key to be needed Check SP message Check SP message NVRAM clear EPP installation when it is needed Check existing ID Enter removal sensitive id and password Delete unused ID or NVRAM clear Register different ID Register non NULL password Register non NULL ID Check ID Check existing passwords Entry retry Check SP message Check existing ID Enter default or NVRAM clear Check existing passwords Enter correct 1st password 1st and 2nd passwords must be different Ener default or NVRAM clear Entry retry Check changed sensitive passwords Entry retry Check sensitive passwords Entry retry Entry retry Entry retry Entry retry Enter sensitive passwords Check SP message Enter sensitive passwords Check SP message Check SP message Check SP message Check RSA key and data Check RSA key and data Check SP message Check RSA key and data Check SP message Check encryption message length Check RSA key and data Check SP message Check RSA key and data Check SP message Enter sensitive passwords Check RSA sign type Enter new sensitive passwords Check SP message Enter sensitive passwords Check RSA sign type
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589
Error Code manual
Problem Code EF41400 EF41100 EF47400 EF45100 EF41400 EF41100 EF37400 EF36300 EF35800 EF35000 EF32A00 EF31400 EF31100 EF27400 EF26300 EF25800 EF25000 EF22A00 EF21400 EF21100 EF17400 EF16300 EF15800 EF15000 EF12A00 EF11400 EF11100 ED2A000 ED23700 ED22D00 ED22A00 ED22800 ED22300 ED21200 ED21100 ED1A000 ED13700 ED12D00 ED12A00 ED12800 ED12300 ED11200 ED11100 EC16200 EC14Y00 EC14D00 EC13F00 EC13A00 EC13900 EC13700 EC12F00 EC12D00 EC12B00 EC12800 EC12000 EC11200 E41A300 E41A200 E413700 E412A00 E412300 E3C2300 E3A2300 E3A1200 E392300
EPP8000 (Encryption Pin-Pad)
Problem Description Default sensitive password entry Received message length error Not in sensitive mode Undefined RSA sign type Default sensitive password entry Received message length error Not in sensitive mode Not RSA key format Same with symmetric key name Undefined RSA key type Mismatch key usage Default sensitive password entry Received message length error Not in sensitive mode Not RSA key format Same with symmetric key name Undefined RSA key type Mismatch key usage Default sensitive password entry Received message length error Not in sensitive mode Not RSA key format Same with symmetric key name Undefined RSA key type Mismatch key usage Default sensitive password entry Received message length error Undefined AES mode Multiple key usage Invalid key length Mismatch key usage Key is not loaded state Key not found Invalid parameter Received message length error Undefined AES mode Multiple key usage Invalid key length Mismatch key usage Key is not loaded state Key not found Invalid parameter Received message length error Same with RSA keyname TR31 mode Weak Key Non duplicated key Weak Key Weak Key Multiple key usage Parent key is not KEK Invalid key length Invalid keyname Key is not loaded state Key table is full Key not found No entered PIN IBM3624(Local) PIN verification failure Multiple key usage Mismatch key usage Key not found Key not found Key not found Invalid parameter Key not found
Troubleshooting Enter new sensitive passwords Check SP message Enter sensitive passwords Check RSA sign type Enter new sensitive passwords Check SP message Enter sensitive passwords Check RSA key Use different keyname from symmetric key Check RSA key type Check key usage Enter new sensitive passwords Check SP message Enter sensitive passwords Check RSA key Use different keyname from symmetric key Check RSA key type Check key usage Enter new sensitive passwords Check SP message Enter sensitive passwords Check RSA key Use different keyname from symmetric key Check RSA key type Check key usage Enter new sensitive passwords Check SP message Check AES mode parameter only one key usage is needed Check the key length. it should be 8 or 16. Check key usage Load key completely Load key to be needed Check SP message Check SP message Check AES mode parameter only one key usage is needed Check the key length. it should be 8 or 16. Check key usage Load key completely Load key to be needed Check SP message Check SP message Use different keyname from RSA Key Load TR31 working key or NVRAM clear Check key value Check key usage Check key value Check key value only one key usage is needed Check parent key usage Check the key length. it should be 8 or 16. Check keyname Load key completely Delete unused key or NVRAM clear Load key to be needed No entered PIN Check PIN verification data only one key usage is needed Check key usage Load key to be needed Load key to be needed Load key to be needed Check SP message Load key to be needed
© Hyosung TNS Inc. All Rights Reserved.
590
Error Code manual
Problem Code E391200 E382300 E372300 E371200 E362300 E352300 E342300 E341200 E332300 E331200 E324G00 E322300 E312300 E23FF0F E23FD13 E23FD10 E23FD0D E23FD0A E23FD09 E23FD08 E23FD07 E23FD06 E23FD05 E23FD04 E23FD03 E237100 E237000 E231300 E231200 E221200 E21FF05 E21FF04 E21FF03 E21FF02 E21FB00 E217800 E217400 E211400 E211200 E15A400 E147700 E147600 E141200 E137400 E131400 E131200 E131100 E12A500 9EA6400 9EA6300 9EA6200 9EA6100 9E41A00 9E13200 9E13100 9E11200
EPP8000 (Encryption Pin-Pad)
Problem Description
Troubleshooting
Invalid parameter Key not found Key not found Invalid parameter Key not found Key not found Key not found Invalid parameter Key not found Invalid parameter TMK not found Key not found Key not found ID not found Not default ID and password Not in removal sensitive mode ID count FULL Same ID exists Password is NULL value ID is NULL value ID comparison failure Password comparison failure 1st password is not verified 1st and 2nd password are same Not default ID and password Changed sensitive password verification failure Sensitive password verification failure Entry timeout Invalid parameter Invalid parameter Unauthorized Removal State Authorized Removal State Initialization State Factory State Undefined EPP state 120 PIN entry excess within 1 hour Not in sensitive mode Default sensitive password entry Invalid parameter RTC setting failure Invalid function key parameter Invalid function key parameter Invalid parameter Not in sensitive mode Default sensitive password entry Invalid parameter Received message length error Undefined Baudrate BCC error occurred Firmware download failed. Cannot download firmware Self test fail Cannot make thread Cannot send data to device Cannot receive data. timeout occurred Cannot connect to device
Check SP message Load key to be needed Load key to be needed Check SP message Load key to be needed Load key to be needed Load key to be needed Check SP message Load key to be needed Check SP message Load TMK to be needed Load key to be needed Load key to be needed Check existing ID Enter default or NVRAM clear Enter removal sensitive id and password Delete unused ID or NVRAM clear Register different ID Register non NULL password Register non NULL ID Check ID Check existing passwords Enter correct 1st password 1st and 2nd passwords must be different Ener default or NVRAM clear Check changed sensitive passwords Check sensitive passwords Entry retry Check SP message Check SP message EPP installation EPP installation EPP installation NVRAM clear and EPP installation Check EPP module Wait until it reaches one hour Enter sensitive passwords Enter new sensitive passwords Check SP message Check SP message Check SP message Check SP message Check SP message Enter sensitive passwords Enter new sensitive passwords Check SP message Check SP message Check baudrate parameter Restart ATM Change device to new one confirm the firmware file Change device to new one Restart ATM Check the device cable and connection. Check the device cable and connection. Check the device cable and connection.
© Hyosung TNS Inc. All Rights Reserved.
591
Error Code manual
Finger Print
Finger Print Problem Code 9781010 9781011 9781018 9781020 9781022 9781040 9781050 9781058
Problem Description
Troubleshooting
Fingerprint module or the device isn’t initialized. Fail to recognize the fingerprint There is no fingerprint raw data. Fail to create the image storage directory Or fail to open file Fail to write file Being in the process of performing the earlier command for fingerprint input Fail to create the confirmation window of fingerprint Fail to load the related DII
Check athe cable connection and try again. Check the connected status of device Check SP for defects Check if it is available to create the directory in that path. And check the fingerprint image file for defects. Check if it is available to create the file in that path Wait until earlier function is finished Check SP for defects Check if there is NBioBSP.dll or NImgConv.dll in the execution path
© Hyosung TNS Inc. All Rights Reserved.
592
Error Code manual
MCU (Card Reader) - Motor type
MCU (Card Reader) - Motor type Problem Code 3005400
Unable to perform ACT operation
3005500 3009900
Jamed card is locked Abnormal current was found on the internal module.
3009600
Skimming is detected.
Cleared by executing Initialize command after the skimming has been removed
3009500
AntiSkimming device is broken down or disconnected.
Turn off the power and check that the antiskimming device was connected normally. if the error is arising from mechanism failure, it is cleared by the repair fo the parts.
3OP1100 3ER1000 3E01000 3CL1100 30R1000 3TVDt00 3TTDt00 3TINTER
Shutter Open Fail Eject and Retain Card Jam Eject Card Jam Shutter Close Fail Retain Card Jam TMD Antiskimmer Detect Vibration TMD Antiskimmer Detect Tilt TMD Antiskimmer Dll file is missing (UsbHidApi.dll)
1. Check shutter 1. Check device in/outlet, reset Device 1. Check device inlet, reset Device 1. Check shutter 1. Check device outlet, reset Device Restart ATM after Checking bezel Restart ATM After Checking bezel Check Dll File
3TDtc00 9723018 9723017 9723016 9723010 300B000
TMD Antiskimmer Device Detected Forign Object Card is jam in enterance Send timeout occured. Fail to receive data. Fail to connect device. Received the other command before executing Initialize command. The cover of the unit is opened. ( ICT3S5 model only )
Remove metal or foreign object from bezel Remove card inside cardreader and issue the reset command Check the device cable and connection. Check the device cable and connection. Check the device cable and connection. Reset device and restart system.
Firmware of User program code area is wrong. Failure at F-ROM operation. ICRW tried to activate with ICC/SAM, but the card returned ATR, Which does not match EMV. ICRW tried to activate with ICC/SAM, but the card returned ATR, which is not supported. HOST tried to communicate with IC card without card activation. In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects protocol error. In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects time out. To show that the specified protocol does not agree with that of ICC/SAM ICRW still connected. The receiving error for ATR. To show that there found abnormal condition on the power-line. To show that read error in Digital Decode Read Command. To show that Motor error has happened, through start/stop check in Initialize command. Retract counter overflow. To show that the ejected card has not been withdrawn during execution of Monitoring for removal command.
Reset device and restart system. Reset device and restart system. Check to cardreader is running well with IC Chipcard.
ICRW lost sight of the card when ICRW completed to carrry the card to the rear position during the card acceptance, and ICRW ejected the card to entrance gate. Card could not be set to IC contack position/Failure at sensor PDI. Failure at IC Contact solenoid or sensor ICD.
Confirm the sensor
3009000 3007100 3007000 3006900 3006600 3006500 3006400 3006300 3006200 3006100 3006000 3005300 3005100 3005000 3004600
3004500
3004300 3004100
Problem Description
Troubleshooting 1. Open the cover of the device. 2. ACT motor makes loosely. 3. Close the cover and execute reset. 4. If ACT motor does not turn around, change the device. Unlock ACT and then take jamed card Turn off te power and check that the internal module was damaged. if the error is arising from electrical failure, it is cleared by the repaire of te parts
Close the unit cover.
Check to cardreader is running well with IC Chipcard. Check to cardreader is running well with IC Chipcard. Check to cardreader is running well with IC Chipcard. Check to cardreader is running well with IC Chipcard. Check to cardreader is running well with IC Chipcard. Check to cardreader is running well with IC Chipcard. Remove card and reset device Remove card and reset device Confirm the sensor Remove card and reset device Remove card and reset device
Issue the Reset command. Confirm the solenoid sensor
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593
Error Code manual
Problem Code 3004000
MCU (Card Reader) - Motor type
Problem Description
Troubleshooting
To show that the card was pulled out form ICRW through entrance date when CAPTURE command is being executed. To show that DSR signal was turned to OFF (communication is cut) To show that power down(or power cut in short instant) is detected(or being detected). To show that the discordance of write data has happened in write verify. To show that the track has no LRC error To show that the track has no ES To show that the track has no SS. To show that quality error (Jitter,Preamble,Postamble) has happended in write verify. To show that the card has no magnetic track(no retry)
Issue the Reset command.
To show that only SS,ES,LRC are contained in the track. (no retry) To show that write error is detected through write/verify procedure. To show that read error has happened in Multiple magnetic read command. To show that track has parity error To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command To show that shutter open/close detection sensor(SW2) and card width check sensor(SW1) are not operating correctly. To show that the card was not carried to the specific location after specified number of Trial for pecified time during execution of RETRIEVE command.
Please confirm which is problem card or cardreader
3001600
To show that the card staying inside ICRW was moved up to the point where status request information change. To show that card was inserted into the ICRW through rear side by external force
Issue the Reset command.
3001500 3001400
To show that data in F-ROM is damaged To show that the card shorter than 78mm is inserted into ICRW To show that the card longer than 92mm is inserted into ICRW To show that the Sensor is damaged or more that one card is inside ICRW. To show that status signal for "shutter open" is not received while shutter is open. To show that the card was not carried to the specific location after specified number of trial for specified time during execution of command of carrying card in various ways To show that ICRW has not obtained the key exchange key. [V04.01.58] To show that a command, which requires the card movement, was executed before IC contacts were released from the card To show that error data was included in command To show that the command to the hardware that does not exist was received The reception of the command that impossible to implementation To show command parameter error To shows that received command was undefined
Restart system and change device to new one. Remove card and reset device
3003100 3003000 3002900 3002800 3002700 3002600 3002500
3002400 3002300 3002200 3002100 3002000 3001900
3001800
3001700
3001300 3001200 3001100 3001000
3000600 3000500
3000400 3000300 3000200 3000100 3000000
Check the device cable and connection. Issue the Reset command. Please confirm which is problem card or cardreader Please confirm which is problem card or cardreader Please confirm which is problem card or cardreader Please confirm which is problem card or cardreader Please confirm which is problem card or cardreader
Please confirm which is problem card or cardreader
Remove card and reset device Remove card and reset device Remove card and reset device Remove card and reset device
Remove card and reset device
Issue the Reset command.
Remove card and reset device Clear sensor and check the sensor. Check device and shutter. Issue the Reset command.
Issue the Reset command. Issue the Reset command.
Confirm the firmware version Restart the Service Provider Issue the Reset command. Confirm the firmware version Confirm the firmware version
© Hyosung TNS Inc. All Rights Reserved.
594
Error Code manual
MCU (Card Reader) - DIP type
MCU (Card Reader) - DIP type Problem Code 97231FF
Problem Description
Troubleshooting
9723095
1. Insert the card to inside 2. Take the card 3. If can not take the card change the card reader Fail to connect ESU or to set antiskimming function.
1. Attempt to reset the device 2. Attempt to power on/off the device 3. Replacing the device 1. Insert the card to inside 2. Take the card 3. If can not take the card change the card reader Restart after check connection cabel between ICRW and ESU
93A9100 9723058 9723048 9723040 9723019
MCU device is out of order Exception is occurred Sensor polling thread is terminated. Fail to create sensor polling thread. Abnormal communication after device open success
Check serial number of MCU Restart the Service Provider Restart the Service Provider Restart the Service Provider Check the device cable and connection.
9723013 9723012 9723010 93A9500 93A5600 9341300 9341100 9313300
Fail to close device. Fail to send command to device Fail to connect device or initialize device Fail to connect ESU or setting fail. Exception is occurred Sensor polling thread is terminated. Fail to create sensor polling thread. Abnormal communication after device open success
Check the device cable and connection. Check the device cable and connection. Check the device cable and connection. Restart the Service Provider Restart the Service Provider Restart the Service Provider Restart the Service Provider Check the device cable and connection.
9313200 9312300 9311200 3109900
Fail to send command to device Fail to close device. Fail to connect device or initialize device Internal error is occurred and Fail to get error code from DLL Metallic fraud object is detected. ESU is broken-down or disconnected Transmission error between ESU and ICRW EEPROM operation error CRC error of User program code area of ESU F-FROM write error IC card(SAM) returned ATR which does not match EMV 2000 V4.0. IC card(SAM) returned ATR which is not supported ISO/IEC7816-3 IC card(SAM) is not activated IC card(SAM) communication error(Other) IC card(SAM) communication error(No answer). The card(SAM) does not accept this protocol. The receiving error of ATR. Abnormal condition was found on the power-line (Vcc) of ICC(or SAM). Detection of Power failure. SS-ES-LRC card No mag.stripe or No encoded card LRC Error No End sentinel. Too many data VRC Error No Start sentinel Card has not been read yet or others errors Latch sensor is abnormal Command data error. Command execution is impossible. Send to undefined command.
Check the device cable and connection. Check the device cable and connection. Check the device cable and connection. Restart the Service Provider
3071000
3109600 3109500 3107600 3107200 3107100 3107000 3106900 3106600 3106500 3106400 3106300 3106200 3106100 3106000 3103000 3102700 3102500 3102400 3102300 3102200 3102100 3102000 3101000 3100400 3100200 3100100
An unknown communication response received from devices.
Check the cardreader and ESU board. Check the cardreader and ESU board. Check the cardreader and ESU board. Restart the EPP device. Check the cardreader and ESU board. Issue the Reset command. Check to cardreader is running well with IC Chipcard. Check to cardreader is running well with IC Chipcard. Check to cardreader is running well with IC Chipcard. Check to cardreader is running well with IC Chipcard. Check to cardreader is running well with IC Chipcard. Check to cardreader is running well with IC Chipcard. Check to cardreader is running well with IC Chipcard. Check to cardreader is running well with IC Chipcard. Issue the Reset command. Please confirm which is problem card or cardreader Please confirm which is problem card or cardreader Please confirm which is problem card or cardreader Please confirm which is problem card or cardreader Please confirm which is problem card or cardreader Please confirm which is problem card or cardreader Restart the Service Provider Please confirm inside of cardreader Restart the Service Provider Restart the Service Provider Restart the Service Provider
© Hyosung TNS Inc. All Rights Reserved.
595
Error Code manual
UPNC (Panel Control Board)
UPNC (Panel Control Board) Problem Code 31011 31010 31005
Problem Description select wrong output port of latch solenoid Check to SP registry value set OnTime of latch solenoid is range over (0 to 1000) Check to SP registry value
31002 31001
Setting Serial-Information to ROM is fail. (ROM Writing error) Transferred file is crushed. USB CRC error.
30000
Unspecified CMD.
9701DN0 9701AFF 97010FF 9701040 9701017 9701016 9701012 9701010
Troubleshooting
System offline Failed to download tilt file Failed to download file Failed to create thread Timeout to communicate with the SIU device Fail to receive data from the SIU device. Failed to send data to device Failed to open port (open connection failed)
1. Turn the power off and on and try the command again. 2. Replace the PNC board if the same symptom reccurs. 1. Download File Check 1. Turn the power off and on and check that it operates normally. 2. If it does not, replace the USB cable and check again. 3. Replace the PNC board if the same symptom recurs. 1. Turn the power off and on and check that it operates normally. 2. Check the final version of SP and EP, and update if necessary. Restart the SIU Service Provider. Check whether the communication cable and SIU port are connected or not. Check whether the communication cable and SIU port are connected or not Check whether the communication cable and SIU port are connected or not Check whether the communication cable and SIU port are connected or not.
© Hyosung TNS Inc. All Rights Reserved.
596
Error Code manual
RF Module
RF Module (Contactless Card Reader) Problem Code r0203ED r0203F1 r0203F0 R063199 R063126 R063125 R063124 R063123 R063122 R063121 R063120 R063110 R063105 R063104 R063103 R063102 R063101 R062308 R062307 R062306 R062305 R062304 R062303 R062302 R062301 R062040 R062027 R062025 R062024 R062023 R062022 R062021 R062004 R062002 R062001 R062000 9r1310a 9r1310c
Fail to Open device usb read error usb write error [TIT] Unknown Error [TIT] Response Waiting [TIT] Response DLE EOT Error [TIT] Response NAK Error [TIT] Response BCC Error [TIT] Response Command Error [TIT] Response Data Error [TIT] Response Timeout [TIT] Command Parameter Error [TIT] API In Use [TIT] Port Not Supported [TIT] Cancel by User [TIT] Input File Error [TIT] API Not Supported [TIT] 8th index down error [TIT] 7th index down error [TIT] 6th index down error [TIT] 5th index down error [TIT] 4th index down error [TIT] 3rd index down error [TIT] 2nd index down error [TIT] 1st index down error [TIT] Not Support Protocol [TIT] Card entry disabled [TIT] Read error - Blank error [TIT] Read error - Parity error [TIT] Read error - LRC error [TIT] Read error - Post-amble error [TIT] Read error - Pre-amble error [TIT] Command data error [TIT] Command cannot be executed [TIT] Parameter incorrect - BootMode [TIT] Command undefined The card is invalid or not support media Vivotech RF : Sub Command not Allowed.
9r1310b
Vivotech RF : Command not Allowed.
R056300 R056200 R056100 R056000 R055900 R055800 R055700 R055600 R055500 R055400 R055300 R055200 R055100 R055000
BUFFER LENGTH INSUFFICIENT CREDIT PARAM MISSING BOOT META VERSION ERROR BOOT META LEN ERROR BOOT META TLV ERROR BOOT META MISS MANDATORY BOOT META NOT ORIGINAL BOOT HASH ALGO ERROR BOOT KEY VERSION ERROR BOOL FILE TARGET ERROR BOOT STAMP ERROR BOOT FILE TOO BIG BOOT PACKET LEN ERROR
Problem Description
Troubleshooting check communication cable, dll check communication cable check communication cable Check the card protocol and use supported card 1. Check communication cable. 2. Check Sub command MI in Log. 3. Call your attendant 1. Check communication cable. 2. Check command MI in Log. 3. Call your attendant -
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597
Error Code manual
Problem Code R054900 R054800 R054700 R054600 R054500 R054400 R054300 R054200
RF Module
Problem Description
Troubleshooting
R053400 R053300 R053200 R053100 R053000 R052900 R052800 R052700 R052600 R052500 R052400 R052300 R052200
BOOT TARGET ID ERROR Secret Parameter Error Terminal Not Authorized PCD is BUSY EMV TRANSACTION CANCELLED Poll EMV Timeout ended Contactless Transaction Terminated PKI Storage Error. If the PCD encounters storage error during power-up it will refuse all Poll EMV (Do an EMV Transaction) Template commands with this error code. In addition this error can occur on a temporary storage error. Sub Scheme not Applicable Setup Error: The PCD failed during setup. When this failure happens - all commands will fail except Reset PCD. Data field length error AID length error (index field) Hash doesn't match for a public key Index not found (for Indexed Objects). PCD Serial No. not suitable (For Password mechanism) Application Disabled Missing Parameter SAM Protocol error (Only in PCD control) SAM not active SAM not present SAM/Contact general failure Hercules Error Code PICC Data length overflow RF failure after PCD Error Recovery Sequence RF failure (without PCD Error Recovery Sequence) Unable to read from the PCD Nonvolatile memory Unable to write to the PCD Nonvolatile memory Collision detected - More than one PICC in the RF Field
R052100 R052000 R051900 R051800 R051700 R051500 R051400 R051300 R051200 R051100 R051000 R050900 R050800 R050700 R050600 R050500 R050400 R050300 R050200 R050000 R0200FF R020056 R020055
UNKNOWN DATA INCOMPLETE DATA INVALID DATA CONFIG ERROR COM TIMEOUT BUFFER OVERFLOW MEMORY ERROR Parameter is not supported TOO MANY INSTRUCTIONS UNKNOWN OPCODE ETX MISSING STX MISSING Requested parameter is out of scope TLV ERROR LRC ERROR DATA MISSING NAK FAILED UNSUPPORTED ERROR RF Device Operation Error Communication Error (Frame error) Text Error (Invalid Format)
R054100 R054000
R053900 R053800 R053700 R053600 R053500
-
-
-
9RA0000
Check the RF Device cable Check the communication cable 1. Check the communication cable 2. Check the internal logic Error on balance increase process Change the card Error on transmitting and receiving the text Check the USB cable RF Device Certification Error Change the card Firmware Download Fail 1. Check for Serial Communication Cable 2. Check for Firmware Raw File corruption. Perform a status code indicating that the EP download. After complete EP Download, Code automatically clear .
9R13106 9R13104
RF Software occures error. communication fail.
9R13103 9R13102 9R13101
RF Software occures error. RF Software occures error. RF Software occures error.
9R13100 9R11200
Fail to communicate Fail to connect device or initialize device.
R020016 R020014 R020005 9RB0000
call your attandent 1. Check communication cable. 2. call your attandent call your attandent call your attandent. 1. Check Communication cable 2. call your attendant check communication cable check communication cable.
© Hyosung TNS Inc. All Rights Reserved.
598
Error Code manual
ID Scanner
ID Scanner Problem Code Z40F600
Z40F200 Z410600
Z410400
Z410200
Z410100 Z40F500 Z40F300
Z40F100
Z400300
Z400200
Z400100 9Z35100 Z300300 Z300200 Z300100 Z200036
Z200035 Z200034 Z200033 Z200032 Z200031 Z200030 Z200029 Z200028
Z200027
Z200026
Z200019
Z200016 Z200015 Z200014 Z200013 Z200012 Z200011 Z200010 Z200008
Problem Description
Troubleshooting
[Haso Device] Jam error. During sanning Card, jam occurred
1. Do Reset at operator function. 2. Remove Card In Device 3. Reboot ATM It is already working on the scan 1. Wait until finished scan [Haso Device] Rear sensor jam during retract 1. Do Reset at operator function. 2. Remove Card In Device 3. Reboot ATM [Haso Device] CIS Sensor(middle) Jam during retract 1. Do Reset at operator function. 2. Remove Card In Device 3. Reboot ATM [Haso Device] Entry Sensor Jam during retract 1. Do Reset at operator function. 2. Remove Card In Device 3. Reboot ATM [Haso Device] While operating a scanner motor during 1. Do Reset at operator function. retract [Haso Device] ImageDir is not exsit 1. Reboot ATM [Haso Device]Bulk data size is zero 1. Do Reset at operator function. 2. Check the communication cable 3. Reboot ATM [Haso device]Handle is not opened 1. Do Reset at operator function. 2. Check the communication cable 3. Reboot ATM [Haso Device] CIS Sensor(middle) Jam during Eject 1. Do Reset at operator function. 2. Remove Card In Device 3. Reboot ATM [Haso Device] Rear Sensor Jam during Eject 1. Do Reset at operator function. 2. Remove Card In Device 3. Reboot ATM [Haso Device] While operating a scanner motor during 1. Reset Command 수행 Eject RetractBin Status is full. 1. Execute RESET COUNT Command Fatal Error. Recorvery is not possible. Check whether the device is operating or not. Set windows handle error. Restart windows sysytm and the application. The Reader failed to activate. Check whether the cable is connected or not. [EP]HID Command execution Error 1. Do Reset at operator function. 2. Check the communication cable 3. Reboot ATM [EP]Sensor Error 1. SP Close and Open(Take the Log for failure) 2. Restart the system [EP]Timeout at media insertion 1. Do Reset at operator function. [EP]Media existing Error 1. Do Reset at operator function. [EP]Short Card Error 1. Do Reset at operator function. [EP]Long Card Error 1. Do Reset at operator function. [EP]H8 CPU I/F Error 1. SP Close and Open(Take the Log for failure) 2. Restart the system [EP]Capturing canceled Error 1. SP Close and Open(Take the Log for failure) 2. Restart the system [EP]HID Device command Error 1. Do Reset at operator function. 2. Check the communication cable 3. Reboot ATM [EP]Jam error. During Card transportation, jam 1. Do Reset at operator function. occurred 2. Remove Card In Device 3. Reboot ATM [EP]Pull out timeout internal elapsed Error 1. Do Reset at operator function. 2. Check the communication cable 3. Reboot ATM [EP]Device not initialize Error 1. Do Reset at operator function. 2. Check the communication cable 3. Reboot ATM [EP]Downloading Error 1. SP Close and Open(Take the Log for failure) 2. Restart the system [EP]Version check Error 1. Current EP Version Check, EP File's name check [EP]Error of the SV Section in execution 1. SP Close and Open(Take the Log for failure) 2. Restart the system [EP]Error of communication control thread finish 1. SP Close and Open(Take the Log for failure) 2. Restart the system [EP]Error of communication control thread start 1. SP Close and Open(Take the Log for failure) 2. Restart the system [EP]Error of negative response to vendor command 1. SP Close and Open(Take the Log for failure) 2. Restart the system [EP]Error of the vendor command response data 1. SP Close and Open(Take the Log for failure) 2. Restart the system [EP]Error of Image buffer size 1. SP Close and Open(Take the Log for failure) 2. Restart the system
© Hyosung TNS Inc. All Rights Reserved.
599
Error Code manual
Problem Code Z200007
Z200006
Z200005
Z200003
Z200002 Z200001 Z100023
Z100022
Z100021 Z100020 Z100019 Z100018
Z100017
Z100016
Z100015 Z100014 Z100013
ID Scanner
Problem Description
Troubleshooting
[EP]Error in Image Capturing
1. Do Reset at operator function. 2. Check the communication cable 3. Reboot ATM [EP]Error of Image Capturing not carried out 1. Do Reset at operator function. 2. Check the communication cable 3. Reboot ATM [EP]WIA error(Sankyo dll internal Error) 1. Do Reset at operator function. 2. Check the communication cable 3. Reboot ATM [EP]Error of No Device Connected 1. Do Reset at operator function. 2. Check the communication cable 3. Reboot ATM [EP]Memory shortage Error 1. SP Close and Open(Take the Log for failure) 2. Restart the system [EP]Parameter Error 1. SP Close and Open(Take the Log for failure) 2. Restart the system [ID Scanner Device] 1. Take the Log for failure The device went offline prior to or during this operation 2. Do Reset at operator function. Added 3. Check the communication cable 4. Reboot ATM [ID Scanner Device] 1. Check disk free space Error writing the file (meant for things like disk full 2. SP Close and Open(Take the Log for failure) conditions)Added 3. Restart the system [ID Scanner Device] Remove the paper in the feeder. The feeder detected multiple pages [ID Scanner Device] Remove the jammed paper in the feeder. The feeder is jammed [ID Scanner Device] 1. SP Close and Open(Take the Log for failure) Operation failed because directory is not empty 2. Restart the system [ID Scanner Device] 1. Check file system File not found 2. Take the Log for failure 2. Check the input parameters [ID Scanner Device] 1. SP Close and Open(Take the Log for failure) Operation failed because file already exists or 2. Restart the system disconnect [ID Scanner Device] 1. Check file attributes File System operation is denied (file is protected) 2. SP Close and Open(Take the Log for failure) 3. Restart the system [ID Scanner Device] 1. SP Close and Open(Take the Log for failure) Capability has dependency on other capability 2. Restart the system [ID Scanner Device] 1. SP Close and Open(Take the Log for failure) Operation not supported by capability 2. Restart the system [ID Scanner Device] 1. SP Close and Open(Take the Log for failure) Capability not supported by source 2. Restart the system
© Hyosung TNS Inc. All Rights Reserved.
600
Error Code manual
Problem Code Z100012
Z100011 Z100010 Z100009 Z100006 Z100005
Z100004 Z100003 Z100002 Z100001 9Z81100 9Z41100 9Z21500
9Z21100 9Z13300
9Z11400 9Z11300
9Z11200
ID Scanner
Problem Description
Troubleshooting
[ID Scanner Device] 1. SP Close and Open(Take the Log for failure) Unknown destination Application/Source in DSM_Entry 2. Restart the system [ID Scanner Device] DG DAT MSG out of expected sequence [ID Scanner Device] Data parameter out of range [ID Scanner Device] Unrecognized MSG DG DAT combination [ID Scanner Device] Unknown capability [ID Scanner Device] Operation failed because DS or DSM reported error, application shouldn't [ID Scanner Device] DS is connected to max possible applications [ID Scanner Device] No Data Source [ID Scanner Device] Not enough memory to perform operation [ID Scanner Device] Failure due to unknown causes [ID Scanner Device] Fail to create event [ID Scanner Device] Fail to create thread [ID Scanner Device] Fail to EP download [ID Scanner Device] Fail to create directory [ID Scanner Device] Disconnect to USB communication [ID Scanner Device] Fail to create service class [ID Scanner Device] USB communication is not connected [ID Scanner Device] Driver(Data Source Manager) is not open
1. SP Close and Open(Take the Log for failure) 2. Restart the system 1. Take the Log for failure 2. Check the input parameters 1. SP Close and Open(Take the Log for failure) 2. Restart the system 1. SP Close and Open(Take the Log for failure) 2. Restart the system 1. SP Close and Open(Take the Log for failure) 2. Restart the system 1. SP Close and Open(Take the Log for failure) 2. Restart the system 1. SP Close and Open(Take the Log for failure) 2. Restart the system 1. SP Close and Open(Take the Log for failure) 2. Restart the system 1. SP Close and Open(Take the Log for failure) 2. Restart the system 1. SP Close and Open(Take the Log for failure) 2. Restart the system 1. SP Close and Open(Take the Log for failure) 2. Restart the system 1. Check the firmware file 2. SP Close and Open(Take the Log for failure) 3. Restart the system 1. SP Close and Open(Take the Log for failure) 2. Restart the system 1. Do Reset at operator function. 2. Check the communication cable 3. Reboot ATM 1. SP Close and Open(Take the Log for failure) 2. Restart the system 1. Do Reset at operator function. 2. Check the communication cable 3. Reboot ATM 1. SP Close and Open(Take the Log for failure) 2. Restart the system
© Hyosung TNS Inc. All Rights Reserved.
601
Error Code manual
Shutter
Shutter Problem Code ZUS200 ZUS100 ZUS000 USDE00 USCE00 OS3100 OS1100 OS0100 CS3200 CS1400 CS1200 CS0200 -SFF00 -SBE00 5FF32 5FF31 5FFFF 5FF21 5FF12
5FF11
5FF02 5FF01
5Z09900 5Z00000 5VU0100 5UU0100 5U06000 5U05400 5U05300 5U05200 5U05100 5U05000 5U01100 5U01000 5U00900 5U00800 5U00700 5U00600 5U00500
Problem Description
Troubleshooting
Failure to authorization. Failure to authorization. Failure to authorization. Incorrect checksum of transfered data abnormal EP File for download abnormal sensor status. (MS1 Dark, MS2 Light) Shutter open fail Shutter open fail abnormal sensor status (MS1 Dark, MS2 Light) detected object inside of shutter (HS4 Dark) Shutter close fail Shutter close fail Undefined CMD Duplicate sequence number Range over the control time for close step control.(10~2000) Range over the duty value for close step control Unknown command.
Retry to authorization. (retry SP open) Retry to authorization. (retry SP open) Retry to authorization. (retry SP open) check line of communicatiaon(USB) check EP File Check status of sensor. 1. check the obstacle. 2. check status of sensor(MS2) 1. check the obstacle. 2. check status of sensor(MS2) Check status of sensor Check inside of shutter 1. check the obstacle. 2. check status of sensor(MS1) 1. check the obstacle. 2. check status of sensor(MS1) check SP version (check CMD MI) check SP version (check sequence number) Check SP control time configration for close step control. (Range: 10~2000)
Check SP duty configration for close step control 1. Turn the power off and on check that it operates normally. 2. Replace the Shutter main board if the same symptom recurs. Setting Invalid Data Check Data in registry with Spec. Data Failed to lock solenoid 1. Remove the foreign materials in shutter. 2. Retry to close shutter. 3. Replace the Shutter if the same symptom recurs. Failed to close shutter 1. Remove the foreign materials in shutter. 2. Retry to close shutter. 3. Replace the Shutter if the same symptom recurs. Failed to unlock solenoid. 1. Replace solenoid Failed to open shutter 1. Remove the foreign materials in shutter. 2. Retry to open shutter. 3. Replace the Shutter if the same symptom recurs. Occur internal system error. 1. Turn the power off and on check that it operates normally. 2. Replace the Shutter main board if the same symptom recurs. Unknown command. 1. Turn the power off and on check that it operates normally. 2. Replace the Shutter main board if the same symptom recurs. Invalid sequence number 1. Turn the power off and on check that it operates normally. 2. Replace the Shutter main board if the same symptom recurs. Invalid sequence number 1. Turn the power off and on check that it operates normally. 2. Replace the Shutter main board if the same symptom recurs. Received data that is smaller than size of image 1. Retry to update. 2. Replace the Shutter if the same symptom recurs. Occur CRC error in image data 1. Retry to update. 2. Replace the Shutter if the same symptom recurs. Occur CRC error in image header 1. Retry to update. 2. Replace the Shutter if the same symptom recurs. Image contained wrong Unit ID. 1. Retry to update. 2. Replace the Shutter if the same symptom recurs. Image contained wrong Program ID. 1. Retry to update. 2. Replace the Shutter if the same symptom recurs. Image is not used in the shutter. 1. Retry to update. 2. Replace the Shutter if the same symptom recurs. Flash programming hardware interface is busy. 1. Retry to update. 2. Replace the Shutter if the same symptom recurs. Source and destination data is not same. 1. Retry to update. 2. Replace the Shutter if the same symptom recurs. Command to prepare sector for write operation was not 1. Retry to update. executed. 2. Replace the Shutter if the same symptom recurs. Sector is not blank. 1. Retry to update. 2. Replace the Shutter if the same symptom recurs. Sector number is invalid. 1. Retry to update. 2. Replace the Shutter if the same symptom recurs. Byte count is not multiple of 4 or is not a permiited 1. Retry to update. value. 2. Replace the Shutter if the same symptom recurs. Destination address is not mapped in the memory. 1. Retry to update. 2. Replace the Shutter if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
602
Error Code manual
Shutter
Problem Code 5U00400
Source address is not mapped in the memory map.
5U00300
Destination address is not on a correct boundary.
5U00200
Source address is not on a word boundary.
5U00100
Invalid command in flash.
5U00000
No image data to update
5OU0100
Invalid sequence number
5O01100 5O01000
Failed to unlock solenoid. Failed to open shutter
5CU0100
Invalid sequence number
5C02100
Failed to lock solenoid
5C02000
Failed to close shutter
Problem Description
Troubleshooting 1. Retry to update. 2. Replace the Shutter if the same symptom recurs. 1. Retry to update. 2. Replace the Shutter if the same symptom recurs. 1. Retry to update. 2. Replace the Shutter if the same symptom recurs. 1. Retry to update. 2. Replace the Shutter if the same symptom recurs. 1. Retry to Update. 2. Replace the Shutter if the same symptom recurs. 1. Turn the power off and on check that it operates normally. 2. Replace the Shutter main board if the same symptom recurs. 1. Replace solenoid 1. Remove the foreign materials in shutter. 2. Retry to open shutter. 3. Replace the Shutter if the same symptom recurs. 1. Turn the power off and on check that it operates normally. 2. Replace the Shutter main board if the same symptom recurs. 1. Remove the foreign materials in shutter. 2. Retry to close shutter. 3. Replace the Shutter if the same symptom recurs. 1. Remove the foreign materials in shutter. 2. Retry to close shutter. 3. Replace the Shutter if the same symptom recurs.
© Hyosung TNS Inc. All Rights Reserved.
603
Error Code manual
Receipt Printer
Receipt Printer Problem Code 2080F00 2080F 2080F00 2080F 2080L00 2080L00 9720500 9720400 9720000 20F0F00 2080K00
Problem Description
Troubleshooting
Firmware crashed (EP download fail. BOOT Mode) or Command is not defined. Firmware crashed (EP download fail. BOOT Mode) or Command is not defined. Firmware crashed (EP download fail. BOOT Mode) or Command is not defined. Firmware crashed (EP download fail. BOOT Mode) or Command is not defined. failed to write EEPROM of SPR. failed to write EEPROM of SPR. Print software office hardware error. Field definition is invalid. Font is not found in OS or EPROM. Receipt printer communication failure when connected to opened SP. Command is not defined. It means Image print is not finished. When SPR print image data with receive, If no more data received then SPR can not print all image data.
If whlie EP download CMD is running retry EP download. check current CMD and EP download. .If whlie EP download CMD is running retry EP download. check current CMD and EP download. If whlie EP download CMD is running retry EP download. check current CMD and EP download. .If whlie EP download CMD is running retry EP download. check current CMD and EP download. Need to change the SPR unit or board. Need to change the SPR unit or board. . . . . Cause is as follows. 1. Cable is low quality. 2. USB disconnect. 3. SP is not work continuously. Need to analyze tracelog for more infomation.
2080J00 2080I00
2080H00 2080G00 2080E00 2080D00 2080C00 2080B00 2080A00 2080900 2080800 2080700 2080600 2080500 2080400 2080300 2080200 2080100 2010700 20F0F00 2080K00
USB reset CMD parameter invalid. parameter value must be not 0. Use to same sequence number. Sequence number must be different to previous sequence number. Font download failure. The size of image print data is abnormal while printing image. The size of image print data is abnormal while printing image. Paper jam in path. Paper jam in exit slot. Margin setting error. The size of image print data is abnormal while printing image. Black mark is not properly detected in receipt paper after printing. Paper is not being cut properly while in operation. Out of receipt paper (after printing). Command is received while doing self test. Paper is not properly set. (detected after printing) Out of receipt paper (after printing). Paper jam occurs in return path after printing, cutting, or discharging receipt paper. Print head overheated after printing receipt. Print head lever opened after printing receipt. Out of receipt paper (before printing). Command is not defined. It means Image print is not finished. When SPR print image data with receive, If no more data received then SPR can not print all image data.
Need to check SP setting for USB reset. Need to check SP process.
. . . . . . . . . . . . . . . . . . Cause is as follows. 1. Cable is low quality. 2. USB disconnect. 3. SP is not work continuously. Need to analyze tracelog for more infomation.
2080J00 2080I00
2080H00 2080G00
USB reset CMD parameter invalid. parameter value must be not 0. Use to same sequence number. Sequence number must be different to previous sequence number. Font download failure. The size of image print data is abnormal while printing image.
Need to check SP setting for USB reset. Need to check SP process.
. .
© Hyosung TNS Inc. All Rights Reserved.
604
Error Code manual
Problem Code 2080E00 2080D00 2080C00 2080B00 2080A00 2080900 2080800 2080700 2080600 2080500 2080400 2080300 2080200 2080100 2010700 20F0F 2080H 2080G 2080E 2080D 2080C 2080B 2080A 20809 20808 20807 20806 20805 20804 20803 20802 20801 2010A 20109 20108 20107 20106 20105 20104 20103 20102 20101 20F0F 2080H 2080G 2080E 2080D 2080C 2080B 2080A
Receipt Printer
Problem Description
Troubleshooting
The size of image print data is abnormal while printing image. Paper jam in path. Paper jam in exit slot. Margin setting error. The size of image print data is abnormal while printing image. Black mark is not properly detected in receipt paper after printing. Paper is not being cut properly while in operation. Out of receipt paper (after printing). Command is received while doing self test. Paper is not properly set. (detected after printing) Out of receipt paper (after printing). Paper jam occurs in return path after printing, cutting, or discharging receipt paper. Print head overheated after printing receipt. Print head lever opened after printing receipt. Out of receipt paper (before printing). Command is not defined Font download failure The size of image print data is abnormal while printing image The size of image print data is abnormal while printing image Paper jam in path Paper jam in exit slot Margin setting error The size of image print data is abnormal while printing image Black mark is not properly detected in receipt paper after printing Paper is not being cut properly while in operation Out of receipt paper (after printing) Command is received while doing self test Paper is not properly set (detected after printing) Out of receipt paper (after printing) Paper jam occurs in return path after printing, cutting, or discharging receipt paper Print head overheated after printing receipt Print head lever opened after printing receipt The size of image print data is abnormal while printing image Black mark is not properly detected in receipt paper before printing cutter position is abnormal(before printing) Out of receipt paper (before printing) Command is received while doing self test Paper is not properly set (detected before printing) Out of receipt paper (detected before printing receipt)
.
Paper jam occurs in return path before printing, cutting, or discharging receipt paper Print head overheated before printing receipt Print head lever opened before printing receipt Command is not defined Font download failure The size of image print data is abnormal while printing image The size of image print data is abnormal while printing image Paper jam in path Paper jam in exit slot Margin setting error The size of image print data is abnormal while printing image
.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . .
© Hyosung TNS Inc. All Rights Reserved.
605
Error Code manual
Problem Code 20809 20808 20807 20806 20805 20804 20803 20802 20801 2010A 20109 20108 20107 20106 20105 20104 20103 20102 20101 2080K
Receipt Printer
Problem Description
Troubleshooting
Black mark is not properly detected in receipt paper after printing Paper is not being cut properly while in operation Out of receipt paper (after printing) Command is received while doing self test Paper is not properly set (detected after printing) Out of receipt paper (after printing) Paper jam occurs in return path after printing, cutting, or discharging receipt paper Print head overheated after printing receipt Print head lever opened after printing receipt The size of image print data is abnormal while printing image Black mark is not properly detected in receipt paper before printing cutter position is abnormal(before printing) Out of receipt paper (before printing) Command is received while doing self test Paper is not properly set (detected before printing) Out of receipt paper (detected before printing receipt)
.
Paper jam occurs in return path before printing, cutting, or discharging receipt paper Print head overheated before printing receipt Print head lever opened before printing receipt It means Image print is not finished. When SPR print image data with receive, If no more data received then SPR can not print all image data.
.
. . . . . . . . . . . . . . .
. . Cause is as follows. 1. Cable is low quality. 2. USB disconnect. 3. SP is not work continuously. Need to analyze tracelog for more infomation.
2080I
2080K
Use to same sequence number. Sequence number must be different to previous sequence number. It means Image print is not finished. When SPR print image data with receive, If no more data received then SPR can not print all image data.
Need to check SP process.
Cause is as follows. 1. Cable is low quality. 2. USB disconnect. 3. SP is not work continuously. Need to analyze tracelog for more infomation.
2080J 2080I
2080J 97205 97204 97202 97201 97200 2DN00 9722DN0 9722211 9722022 9722010 9720200 9720100 2DN0000
USB reset CMD parameter invalid. parameter value must be not 0. Use to same sequence number. Sequence number must be different to previous sequence number. USB reset CMD parameter invalid. parameter value must be not 0. Print software office hardware error Field definition is invalid. Font is not found in OS or EPROM. Invalid message indicator Reset device before executing command Receipt printer communication failure when connected to opened SP Communication failure between receipt printer and SP
Need to check SP setting for USB reset.
Failed to connect communication between Receipt printer and SP invalid data size Failed to write file (Receipt Printer)
1.Check if communication cable or com port is not connected
Communicate fail during opening printer driver (PTR SP) communication error between SP and firmware. Hardware error occurred before executing command (Receipt Printer) Failed to connect communication between Receipt printer and SP (Receipt Printer)
Need to check SP process.
Need to check SP setting for USB reset. -
Reboot ATM 1. Reboot ATM 2. Call your attendant 1. Check if communication cable or com port is not connected Reboot ATM Reset the PTR SP Check if communication cable or com port is not connected
© Hyosung TNS Inc. All Rights Reserved.
606
Error Code manual
Problem Code 2010F00 2010D00 2010C00 2010B00 2010A00 2010900
2010800 2010600
2010500
2010400 2010300
Receipt Printer
Problem Description
Troubleshooting
The firmware crashed (Receipt Printer)
1. Check whether the dip switch #1 is set to "ON" position2. Update the firmware
Paper jammed in the path (Receipt Printer) Paper jammed at the exit of the slot Margin value is invalid during configuration. The size of image print data is abnormal while printing image (Receipt Printer) Black mark is not properly detected in receipt paper before printing (Receipt Printer)
Remove the jammed paper 1. Remove the jammed paper check if paper magin value is valid in registry. Check the AP version and initialize
The Cutter is open Command is received while doing self-test (Receipt Printer). Offline error Offline mode is engaged(Mishandling) Detecting paper setting error before printing. It is detected that paper is not properly set before printing (Receipt Printer). Paper set error Abnormal paper setting(Mis-handling)
2010200
Jam occurred during returning or the abnormal jam sensor(Abnormal Mecha) Receipt printer head overheated
2010100
Platen is opened.
1.Check the status of Black mark sensor 2.Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark) check the status of cutter. After terminating self-test and initialize receipt printer
1.Check the status of setting paper2.Check the status of sensor and its connctor
Reinstall paper on the printer 1.Remove jammed paper between printer head and rollers 1. Wait the time until the temperature of head adequately slow down and try to initialize Close the lever of print head completely
© Hyosung TNS Inc. All Rights Reserved.
607
Error Code manual
Coin Recycler
Coin Recycler Problem Code RC89010 RC30020
Coin output tray is full The device could not return from ACCEPTANCE state
RC20040
Illegal coin type specified / no hopper assigned to
RC20030 RC20020 RC20010 RC20000 RC10080 RC09110 RC09100 RC090F0 RC090E0 RC090B0 RC090A0 RC09090 RC09080 RC09070 RC09060 RC09050 RC09040 RC09030 RC09020 RC09010 RC09000 RC000E0
Problem Description
Troubleshooting "1. Check and empty coin output tray2. Reset CLS" Reset CLS
"1. Make sure that all hoppers are installed and engaged correctly2. Reset CLS3. Download current configuration file" Illegal hopper number specified "1. Make sure that all hoppers are installed and engaged correctly2. Reset CLS3. Download current configuration file" The dispense operation could not be completed, check "1. Wait to end of dispensing coin2. Reset CLS" events for errors An unexpected device state occurred during pay-out Reset CLS Dispense request failed, check inventory "1. Refill hopper2. Reset CLS" Device is in ERROR state Reset CLS Power PCB is ERROR state "1. Check connection of main PCB(centrifuge motor, transport belt motor and so on)2. Reset CLS3. If necessary, replace main PCB" User Interface is ERROR state Reset CLS Auxiliary I/O is ERROR state "1. Eliminate jam/foreign object2. Reset CLS" Coin Input Tray is ERROR state "1. Make sure that the coin input funnel is installed and connected correctly2. Reset CLS 3. If necessary, replace complete coin input funnel" Conveyor is ERROR state "1. Make sure that the return conveyor is installed and connected correctly2. Reset CLS3. If necessary, replace complete return conveyor" Acceptor is ERROR state "1. Check validator connection on PCB2. Eliminate jam/foreign object from sorting spiral/chutes3. If necessary, clean coin validator." Coin Output Tray is ERROR state "1. Check and empty coin output tray2. Reset CLS" CLS Hopper 8 is ERROR state "1. Make sure that the hopper 8 is installed and engaged correctly2. Reset CLS3. If necessary, replace hopper 8" CLS Hopper 7 is ERROR state "1. Make sure that the hopper 7 is installed and engaged correctly2. Reset CLS3. If necessary, replace hopper 7" CLS Hopper 6 is ERROR state "1. Make sure that the hopper 6 is installed and engaged correctly2. Reset CLS3. If necessary, replace hopper 6" CLS Hopper 5 is ERROR state "1. Make sure that the hopper 5 is installed and engaged correctly2. Reset CLS3. If necessary, replace hopper 5" CLS Hopper 4 is ERROR state "1. Make sure that the hopper 4 is installed and engaged correctly2. Reset CLS3. If necessary, replace hopper 4" CLS Hopper 3 is ERROR state "1. Make sure that the hopper 3 is installed and engaged correctly2. Reset CLS3. If necessary, replace hopper 3" CLS Hopper 2 is ERROR state "1. Make sure that the hopper 2 is installed and engaged correctly2. Reset CLS3. If necessary, replace hopper 2" CLS Hopper 1 is ERROR state "1. Make sure that the hopper 1 is installed and engaged correctly2. Reset CLS3. If necessary, replace hopper 1" Main Controls System is ERROR state "1. Check connection of main CLS2. Reset CLS3. If necessary, replace main PCB"
RFFSF RFFLF RFFEN RSC12 RSC11 RSC10 RSC09 RSC08 RSC07 RSC06 RSC05 RSC03 RSC02 RSC01 RFFDN R3803
Device is in ERROR state (Hopper Error state included) Cabinet door is open Disable Lever Sensor CahBox is Missing or External box is Missing Failed to get the result of deposited coins Failed to get the status of system Failed to get the status of device Failed to get the status of coin acceptor Failed to get the status of door Failed to exit the software of Orchardj RCS Failed to set the information of cashbox Failed to get the information of cashbox Failed to dispense coins Failed to deposit coins Failed to reset device Fail to Polling and Open. Supply current outside operating limits : Solenoid rail
"1. Check connection of main CLS2. Make sure that the hoppers are installed and engaged correctly3. Reset CLS4. If necessary, replace main PCB" Close cabinet door Check Lever Sensor 1. Install a Cash box or External box Check the usb cable and run the reset Check the usb cable and run the reset Check the usb cable and run the reset Check the usb cable and run the reset Check the usb cable and run the reset Check the usb cable and run the reset Check the usb cable and rut the reset Check the usb cable and run the reset Run the reset Run the reset Run the reset Check USB Cable connection state. Check supply power status.
R3802 R3801 R3701
Supply current outside operating limits : Hopper rail Supply current outside operating limits : +5V rail Initialisation error : Singulator flush timeout
Check supply power statsu. Check Supply powr status. 1. Device Power OFF and ON 2. Execute Initialize.
© Hyosung TNS Inc. All Rights Reserved.
608
Error Code manual
Problem Code R360C R360B R360A R3609 R3608 R3607 R3606 R3605 R3604 R3603 R3602 R3601
Coin Recycler
Problem Description
Troubleshooting
Firmware error : Stack overflow Firmware error : Error during upgrade Firmware error : Program checksum error Firmware error : Bad double bowl hopper config Firmware error : Coin acceptor programming error Firmware error : Unhandled Coin acceptor event Firmware error : Coin acceptor bad build Firmware error : Hopper bad build ID Firmware error : Hopper firmware too old Firmware error : Hopper bad firmware ID Firmware error : Coin acceptor firmware too old Firmware error : Coin acceptor firmware ID
Update Firmware . Update Firmware. Update Firmware . Change hopper config. Update Coin acceptor Firmware. Update Coin acceptor Firmware. Update Coin acceptor Firmware. Update Hopper Firmware. Update Hopper Firmware Update Hopper Firmware. Update Coin acceptor Firmware . 1. Device Power OFF and ON 2. Execute Initialize. 1. Device Power OFF and ON 2. Execute Initialize. Check Carousel lid status Check Singulator door status. Check Battery status Check Coin acceptor park opto status. Check Coin acceptor diameter opto status. Check Carousel pusher opto crdit sensor status
R3501
RTC fault : Read/Write fail
R3303 R3301 R3200 R310A R3109 R3108 R3107 R3106 R3105 R3104 R3103 R3102 R3009
Door open : Carousel lid Door open : Singulator door Battery fault : Battery flat, missing or over-voltag Fault on opto sensor : Coin acceptor park opto Fault on opto sensor : Coin acceptor diameter opto Fault on opto sensor : Carousel pusher opto crdit sensor Fault on opto sensor : Carousel track opto Fault on opto sensor : Cahsbox flap Fault on opto sensor : Accept flap Fault on opto sensor : Exit cup full sensor Fault on opto sensor : Wake up sensor Fault on opto sensor : Cashbox full sensor Slave device not responding : I2C communication error
R3008
Slave device not responding : Mixed currency Hopper
R3007
Check Coin acceptor status
R3006
Slave device not responding : Mixed currency Coin acceptor Slave device not responding : No hopper lowest coin
R3005
Slave device not responding : Coin acceptor missing
Check Coin acceptor status and Execute Initialize.
R3004 R3003 R3002 R3001 R2800
Slave device not responding : Hopper ID mis match Slave device not responding : No Hoppers fitted Slave device not responding : Hopper tray missing Slave device not responding : Cashbox missing RAM test fail
Check Carousel track status Check Cahsbox flap Status Check Accept flap status Check Exit cup status. Device Power OFF and ON Check Cashbox status 1. Device Power OFF and ON 2. Execute Initialize. Check Hopper status.
Check hopper status and Execute Initialize.
R1B00 R1A00 R170F R170E R170D R170C
Check Hopper Status. Check Hoppers status and Execute Initialize. Check Hopper tray status and Execute Initialize. Check Cashbox status and Execute Initialize. 1. Device Power OFF and ON 2. Execute Initialize. Supply voltage outside operation limits : Coin acceptor 1. Device Power OFF and ON +5V rail 2. Execute Initialize. Supply voltage outside operation limits : Coin acceptor 1. Device Power OFF and ON +24V rail 2. Execute Initialize. Supply voltage outside operation limits : Controller +5V 1. Device Power OFF and ON rail 2. Execute Initialize. Supply voltage outside operation limits : Controller 1. Device Power OFF and ON +24V rail 2. Execute Initialize. Internal comms bad : parallel interface to validator 1. Device Power OFF and ON 2. Execute Initialize. Level sensor error Check Level sensor and Execute Initialize. Payout sensor fault Check Payout sensor status and Execute Initialize. Payout motor fault : Coin motor excessive jam jogs Check Coin motor status and Execute Initialize. Payout motor fault : Coin motor coin jam Check Coin motor status and Execute Initialize. Payout motor fault : Coin motor park opto missing Check Coin motor park opto status and Execute Initialize. Payout motor fault : Coin motor - diameter opto missing Check Coin motor diameter opto and Execute Initialize.
R170B R170A R1709 R1708 R1706 R1705
Payout motor fault : Coin motor tachs Payout motor fault : Coin motor - fault Payout motor fault : Carousel jammed Payout motor fault : Carousel no tachs Payout motor fault : Singulator sensor blocked Payout motor fault : Conveyor no tachs
R2104 R2103 R2102 R2101 R2000
Payout motor 오류: Coin motor tachs Execute Initialize. Check Coin motor status and Execute Initialize. Check Payout motor status and Execute Initialize. Check Payout motor status and Execute Initialize. Check Singulator sensor and Execute Initialize. Check Payout motor status and Execute Initialize.
© Hyosung TNS Inc. All Rights Reserved.
609
Error Code manual
Problem Code R1704 R1702 R1701 R1600 R0900
Coin Recycler
Problem Description
Troubleshooting
Payout motor fault : Singulator no tachs Payout motor fault : Conveyor jammed Payout motor fault : Singulator jammed Fault on thermistor NVRAM checksum corrupted
Check Singulator status and Execute Initialize. Check Conveyor status and Execute Initialize. Check Singulator status and Execute Initialize. Check thermistor and Execute Initialize. 1. Device Power OFF and ON 2. Execute Initialize. Check sorter exit sensors and Execute Initialize. Check piezo sensor and Execute Initialize. Check credit sensor. 1. Device Power OFF and ON 2. Execute Initialize. Check Singulator belt
R0800 R0400 R0300 R020A
Fault on sorter exit sensors Fault on piezo sensor Fault on credit sensor Fault on inductive coils : Coin acceptor wake up
R0208 R0206
Fault on inductive coils : Singulator belt sensor active/idle Fault on inductive coils : Singulator belt sensor missing Check Singulator belt.
R0204
Fault on inductive coils : Sensor not ready
R0203 R0202 R0201 R0102
Fault on inductive coils : Validation coil Fault on inductive coils : Validation coil Fault on inductive coils : Validation coil EEPROM checksum corrupted : Controller checksum error EEPROM checksum corrupted : Coin acceptor checksum error.
R0101
1. Device Power OFF and ON 2. Execute Initialize. Device Power OFF and ON Device Power OFF and ON Device Power OFF and ON Power Off and On Check Coin Acceptor. Power OFF and ON
© Hyosung TNS Inc. All Rights Reserved.
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