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ROUTING
SERVICE REPORT 1 DEALER CODE
WORK ORDER
DATE
EMPLOYEE IDENTIFICATION
CATERPILLAR MODEL
CATERPILLAR SERIAL NO.
HOURS
MILES
PART NUMBER RESPONSIBLE
PART NAME
QTY.
DESCRIPTION CODES *
SERIAL NO.
CUSTOMER NAME EQUIPMENT LOCATION INSTRUCTIONS:
GROUP NUMBER CONTAINING PART
C - Leaks
B - Surface
D - Factory Assembly
RELATED SERIAL NUMBER CATERPILLAR OEM PRODUCT MODEL
MAKE/MODEL
GROUP NAME
DID THIS INCIDENT MAKE THE PRODUCT INPROBABLE?
YES
NO
YES
NO
YES
NO
E - System Malfunction
G - General Repair
F - Factory Shipping
H - Adjustment
COMPONENT ARRANGEMENT/ TEST/SERIAL NUMBERS COMPONENT
LABOR CODE
NUMBER
DELIVERY DATE
DATE OF LAST LABOR
WHAT WAS THE CUSTOMERS COMPLAINT?
ADDITIONAL COMMENTS ON THE CAUSE OF FAILURE?
WHAT WAS THE RESULTANT DAMAGE?
HOW DID YOU REPAIR IT?
IF COPY OF THIS PAGE IS BEING SENT TO CATERPILLAR, COMPLETE FOLLOWING
SERVICEMAN SIGNATURE DEALER
STORE 21
DESCRIPTION COMMENTS (20 SPACES MAXIMUM PER INCIDENT)
K - Serviceability
VEHICLE CONFIGURATION
CUSTOMER SIGNATURE
HMR NG
KILOMETER
DESC.* CODE
A - Structural
SEG.
MRD
N - Abuse
X - OPERATION COMPLAINT
DESCRIPTION
MAN HOURS