Service, Quality & Satisfaction, Fandy Tjiptono [PDF]

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Service, Quolity & Sotisfoction Edisi 4 Oleh! FoldV Tiiplong, Ph.D. & Gregorius Chondrq Hbk Ciptu @ 20'16 podo Penulis Desoin



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Hok Cipto dilindungi undong-undong. Dilorong memperbonyok otou memindqhkon sebogion otou seluruh isi buku ini dolom bentuk opqpun, boik secqrq elektronis moupun mekonis, termosuk memfotocopy, merekom otou dengon sistem penyimponon loinnyo, tonpo izin tertulis dori Penulis. Penerbir: C.V ANDI OFFSET (Penerbit ANDI) Jl. Beo 38-40, Telp. (0274) 561881 (Hunting), Fox. {02741 588282 Yogyokorto 5528,l Percetokon: ANDI OFFSET Jl. Beo 38-40, Telp.10274) 561881 (Hunting), Fox. (02741 588282 Yogyokorto 55281



Perpuslokoon Nqsionol: Kotolog dolom Terbiton (KDT) Tiiptono, Fondy Service, Quolity & Sotisfoction



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