Critical Book Review: Bahasa Inggris Bisnis [PDF]

Citation preview

CRITICAL BOOK REVIEW BAHASA INGGRIS BISNIS



Disusun OLEH



ABDURRAHMAN (7213220016)



PROGRAM STUDI AKUNTANSI



FAKULTAS EKONOMI UNIVERSITAS NEGERI MEDAN 2021



FOREWORD All praise and gratitude I pray to the presence of Allah SWT for his grace I can complete this Critical Book Review. This Critical Book Review is to fulfill my college assignment with the "Business English" course. With full awareness, I know that in fact this is still far from perfection. In the process of making this Critical Book Review, I encountered obstacles, but thanks to material support from various parties, I finally able to complete this Critical Book Review quite well, therefore through this opportunity I would like to express my gratitude. I apologize if there are still errors in this Business English Critical Book Review. Finally, I say thank you, hopefully it can be useful and can increase knowledge for readers.



Medan, September 2021



Writer



i



TABLE OF CONTENTS FOREWORD.............................................................................................................................i TABLE OF CONTENTS........................................................................................................ii CHAPTER I PRELIMINARY............................................................................................... 1 1.1 BACKGROUND OF THE PROBLEM...............................................................................1 1.2 WRITING PURPOSE........................................................................................................1 1.3 BENEFITS OF WRITING................................................................................................. 2 CHAPTER II ABOUT BOOK................................................................................................3 2.1 BOOK IDENTITY............................................................................................................ 3 2.1.a BOOK 1…………………………………………………......................................................3



2.1.b BOOK 2……………………………………………………………..................................3 CHAPTER III BOOK CONTENT ANALYSIS......................................................................4 3.1 ADVANTAGES AND DISADVANTAGES OF A BOOK................................................. 4 3.2 CHAPTER SUMMARY ON BOOK CONTENT.................................................................. 5



CHAPTER IV CLOSING....................................................................................................... 6 4.1 CONCLUSION................................................................................................................6



ii



CHAPTER I PRELIMINARY 1.1 Background of the problem A critical book is the result of a critique or comparison of a material topic that is generally taught in different books. The writing of this critical book is done to compare two books with the subject title English for Business. Each book made by a particular author must have its own advantages and disadvantages. We can know the feasibility of a book if we do a book review. A book with advantages that are more dominant than its disadvantages means that this book is worthy to be used and used as a reference source for the general public. Sometimes when we read a book we always feel satisfied when reading it and giving an assessment. However, we always think of comparing and wanting to find a better one with the topic of the book we read. Therefore, I made this Critical Book Review to compare the two books and analyze these two books to determine the quality of the book.



For this reason, it is necessary to develop and assess in textbooks in order to find out the limits of the material contained in the textbook.



1.2 Writing purpose The objectives of writing this Critical Book Review are: 1. Make a brief analysis on the same topic chapter 2. Search and find out the information in the book 3. compare two books on the topic of English for business 4. Finding the advantages and disadvantages of books



1.3 Benefits of writing The benefits of making this Critical Book Review are: 1. To fulfill the assignment for Business English course. 2. Increase knowledge of business English 3. Practice skills in choosing the right and good books



2



CHAPTER II ABOUT BOOK 2.1 BOOK IDENTITY 2.1.a BOOK 1 Book Title: English for Business Communication Author



: Marble Chan



Publisher



: Routledge



Publication Year : 2020 ISBN



: 9781138481688



Number of Pages: 247



2.1.b BOOK 2 Book title : English for Everyone Course Book Level 1 Business English Author



: DK



Publisher



: DK



Publication Year : 2017 ISBN : 9780241253724 Number of Pages : 185



CHAPTER III BOOK CONTENT ANALYSIS 3.1 ADVANTAGES AND DISADVANTAGES OF A BOOK NO ADVANTAGES DISADVANTAGES



BOOK 1



- The material provided has been updated - provide appropriate questions topic - provides a word index for easy word search - The material provided is complete covering all the procedures for communicating in business English



-



Display less attractive so bored to read it There is no answer key for each question Incomplete features to give more impression to the book.



- there is no index to find the desired word - the material is not newer than BOOK 1



BOOK 2 - Display a good book so comfortable to read. - Good and easy to understand text delivery - Provide questions to evaluate business English skills and are equipped with answer keys so that we know the results we get. - The material provided is complete according to the title of the book - Equipped with online audio features for free



3.2 CHAPTER SUMMARY ON BOOK CONTENT BOOK 1



In Chapter 1 Written and oral communication in the workplace, you will be given what you will look for on topics that are familiar in your workplace communication, as well as communicating difficulties or challenges in communicating or speaking in business English according to your profession. In Chapter 2 Features of business communication , readers are introduced to the features of workplace English, the development and importance of plain English worldwide, and other features such as use of active voice, avoiding nominalisation, conciseness and simplicity that are significant for effective communication. The concept of communicative competence introduced by Hymes (1966) covering different components making communication effective is also introduced and explained. This includes grammatical competence, sociolinguistic competence, discourse competence and strategic competence. In Chapter 3 Email and emerging social media for different communicative purposes, research findings are needed when introducing email communication in terms of its structural features (e.g. whether there are openings, subject lines, closing), language features and formality. Embedded email messages evolved to meet the new demands of international communication but ignored in existing business English textbooks are also covered. Emerging social media used for different communicative purposes are also introduced in Chapter 3. In Chapter 4 Conveying negative and goodwill messages, covers goodwill messages including thank you or appreciation messages; congratulations messages; and sympathy/condolence messages. They are common workplace texts nowadays but rarely covered in existing textbooks. Negative messages 4 Written and spoken communication are as common and were found to be difficult to deal with (e.g. Chan, 2014; Ilgen & Davis, 2000; Ilgen, Fisher, & Taylor, 1979; Michel, Bowen, & Johnston, 2009; Bennett, Martin, Bies, & Brockner, 1995; Brockner, 1988; Lind, Greenberg, Scott, & Welchans, 2000). Again, research findings are required to help readers well-informed. For example, though existing business English textbooks suggest the use of an indirect approach starting a negative message with a buffer, there are research studies which show that readers are concerned mainly if there are alternatives given instead if their request cannot be addressed, and the buffer does not seem to be very effective or important to them. In Chapter 5 & 6 Persuasive messages , How to write persuasively is an essential skill professionals need to master in order to communicate effectively in the workplace. Chapters 5 and 6 cover different persuasive genres: Sales correspondence and job application messages in Chapter 5; enquiry and invitation messages in Chapter 6. Sales correspondence and job application messages have many features in common and they are put together. Unsolicited enquiry messages are also persuasive in nature; they are not as straightforward and easy as what most business English textbooks depict. Invitation messages are not limited to invitations to parties or exhibitions, and there are persuasive ones which should also be covered. In Chapter 7, Formal business reports and proposals are introduced. Research findings are incorporated to explain their structural and language features.



In Chapter 8 Making oral presentations, illustrates what makes a winning presentation through the use of authentic examples and research findings demonstrating how effective presentation skill is essential to business success. There are also tips and advice for teaching and learning of ways to be a charismatic speaker. In Chapter 9 Socialisation, Informal English and English for socialisation are seldom covered in business communication courses or textbooks. What is particularly important for second language learners of English for business communication are some practical and effective ways to conduct small talk in the workplace with colleagues informed by relevant research findings. In Chapter 10 Business meetings and negotiations, There has been much research work conducted on business meetings and negotiations but they are not effectively used to help inform teaching. With the help of updated research findings, Chapter 10 explains what is required to be an effective participant and leader/chair. Practical tips are also offered to help readers negotiate well in different contexts. In Chapter 11Employment and appraisal interviews, is again a good mix of theory and practice in discussing how to conduct effective employment and appraisal interviews. The skill acquired in this chapter can definitely be applied in a variety of contexts where we need to elicit views and opinions from others as an interviewer. Information is as useful to one as an interviewee.



BOOK 2



In all chapters it will be explained how to do this: 1. Meeting new colleagues 2. Everyday work activities 3. Business around the world 4. Asking question at work 5. Exchaning details 6. Skilss and experience 7. Chosing a job 8. Describing your workplace 9. Pesonal qualities 10. Describing your job 11. Workplace routines 12. Hobbies and habits 13. Past events 14. Dates and times 15. Career history 16. Company history 17. Talking about your plans 18. Giving opinions 19. Agreeing and disagreeing 20. Health and safety 21. Suggestions and advice 22. Giving a presentation 23. Rules and requests 24. Discussing issues\ 25. Apologies and explanations 26. Tasks and targets 27. Dealing with complaints 28. Making travel arrangements 29. Asking for directions 30. Describing your stay 31. Conferences and visitors 32. Dining and hospitally 33. Formal phone calls 34. Writing a resume 35. Making plans 36. Emailing a client In addition, given a lot of vocabulary in complete business English



BOOK 1 PRESENTATION CHAPTER COMPARISON



BOOK 2 PRESENTATION CHAPTER COMPARISON



In this topic, it is said that presentation skills can be categorized into three things. 1. Planning 2. Organising 3. Delivering As for the first, planning is to know our goals in advance, namely, such as giving informative and persuasive presentations and not being long-winded, namely by taking steps Step 1: Tell the audience what you are going to say Step 2: Present the information Step 3: Repeat what you have just said



In this version of the book it is said, in presentations we must describe the presentation by knowing the structure of our presentation when starting so that it is useful and effective. Also makes good conversational directions when changing topics during a presentation. At the end of the presentation, provide a summary of the points and allow the audience to ask questions if they wish.



Second, in Organizing you have to keep the audience interested and interested, make them think and surprise them. Then to the conclusion stage you have to be good at getting people to say good at your presentation and don't just give a summary of the story points you give or other new things. In addition, it is also necessary to provide persuasive sentences. Third, in Delivering. During the presentation, we need to focus on the content and the struc-ture of the presentation, and consider how the main message can be delivered clearly to the audience through our possible use of humour, visual aids and questions for interaction.



BAB IV CLOSING 4.1 CONCLUSION The two books are actually equally good at conveying material, the difference only lies in the features in the book where BOOK 2 is more complete than BOOK 1. So, it can be said that BOOK 2 is better or better to use, but for BOOK1 also good, more updated, and actually more complete in terms of business communication.